SHANE RANCURET
SHANE RANCURET Curriculum Vitae
JOFELLINI SHANE P. RANCURET Born September 21st, 1984 (F) Born Calamba Laguna, Philippines Citizenship: Filipino Languages: Fluent in English, Dutch, Tagalog
Phone: +63 9 273918110 Email: srancuret@gmail.com skype ID: shanerancuret Address: PH. 5, Blk. 3, Lot 12, Mabuhay City, Mamatid, Cabuyao, Laguna 4025, Philippines
Lived in Africa, Netherlands and on board a Mercy Ship; www.mercyships.org
EDUCATION 2008 - 2009 Norway | South Africa
2006 – 2007 Netherlands
2003 – 2006 Netherlands
School of Arts & Missions Youth with a Mission www.ywamaalesund.com/ creative-dts https://vimeo.com/album/2129636
Master New Media & Digital Culture, University of Utrecht www.newmediastudies.nl
Bachelor Communication Studies, University of Utrecht www.uu.nl/gw/ciw
1997 – 2003 Netherlands Highschool www.calvijn.nl 1995-1997 Elementary (Netherlands)
1993-1995 Elementary International Christian School on the Mercy Ship M/V Anastasis www.mercyships.org
INTERNSHIPS
SKILLS
SOFTWARE
2006– 2007 Researched educational properties of Massive Multiplayer Online RolePlay Games (MMORPGs) for University of Utrecht and University of Applied Sciences Utrecht (MA Internship)
HR administration Cross-media planning, production Writing & English language Teaching and module development (Bachelor/Master/undergraduate /graduate/employees) Project management and documentation Research (qualitative analysis)
Hubwoo Business Network SAP SRM SAP Sourcing Catalog Management System Procurement Systems Purchase Order Monitoring Tools Information Management System (IMS) PeopleSoft 8.51 (Atrium) Citrix Workspace Desktop Environments Microsoft Suite of Tools
2005 Assistant Publicist for Jelleke Veenendaal Dutch Parliament (BA Internship)
LANGUAGES FLUENT English (written & spoken) Dutch (written & spoken) Tagalog (spoken)
INDUSTRY KNOWLEDGE IT B2B/SAAS eProcurement & Sourcing Non-profit development sector Research & Academia Persuasive & Informative Media
Basic photo editing (Photoshop CS) Basic video editing (Sony Vegas Pro) Basic sound editing (Audacity)
WEB APPS Wordpress, Vimeo Flickr, Tumblr Weebly, Pinterest
WORK EXPERIENCE IT / COMMERCIAL SECTOR
DEVELOPMENT SECTOR NON-PROFIT
RESEARCH & EDUCATION
2017 - present (January – present) Team Lead & Dutch Speaking Analyst www.perfect.com, www.hubwoo.com Perfect Commerce’s Hubwoo (now Proactis) offers a suite of 11 IT B2B eProcurement and Sourcing tools and client-support to a global multi-corporate client-base of over 300 customers and several thousand suppliers on 5 continents. The EU/Asia team offers Customer Care and IT Support Level 1 in 6 languages English, French, German, Dutch, Japanese, & Chinese.
2013 Freelance Photographer www.peoplewhomakestuff.com
2014 Dutch Language Instructor For a tailored-made Dutch Language Course Beetje Nederlands: Introduction to Dutch Language - May 8 – Sept. 4
Team Lead tasks: Administrative Duties (team meetings, coaching, response to in- & inter-team issues, HR matters, staffing), Reporting & Inter-team Discussions, Refactoring - Process Improvement 1-on-1 in-job Training for new hires and new applications supported Coordinate and provide hand-overs, briefings and knowledgesharing Troubleshooting complex issues Work case assist to analysts In-team knowledge source Quality Assurance of Team's deliverables Analyst Duties for Dutch Clients 2016 - 2017 (July – December) Subject Matter Expert & Dutch Speaking Analyst Perfect Commerce’s Hubwoo | EU/Asia Customer Care/L1 As a Subject Matter Expert, provides on-the-job training to new analysts and as Analyst provided 1st Level Support (see below). 2015 - 2016 Dutch Speaking Analyst Global Customer Care Analyst For Perfect Commerce’s Hubwoo | EU/Asia Customer Care/L1 As an Analyst provides: 1st Level Application Support, 1st Level Technical Analysis & General Solution Education 2014 HR Multilingual Analyst for CGI 5th largest IT company globally, www.cgi.com HR Analyst for the Business Process Service Outsourced HR for the Dutch telecom company KPN. Used applications: PeopleSoft 8.51 (Atrium), Citrix, Share-point Handled HR tasks via phone & email: onboarding, leave and benefits, resignations, promotions, salary calculations, mutations, and generation of supporting documents such a confirmation letters and employment agreements. 2008 Business assistant to Omar Munie, Dutch Designer and Entrepreneur of Omar Munie Clothing, www.omarmunie.com Handled admin, public relations, marketing and business development, customer service, purchasing and inventory
2012 Project Consultant for project targeting 700+ Indigenous and Moro Children in 3 provinces Involved in conceptualization, proposal-writing, & project start for the Modified Conditional Cash Transfer run by Pasali Philippines Foundation as official partner of the Department of Social Welfare & Development in Sarangani and Sultan Kudarat 2010 - 2011 Communications Pasali Philippines Foundation www.pasaliphilippines.org non-profit organization founded by Pasali Netherlands in 2005 for the development of Tri-people communities in Mindanao - project consultant - technical writer - design visual identity - project co-coordinator - video editor 2010 Junior Seconded Consultant Stichting Mondiale Samenleving (SMS) - in-field junior seconded consultant - short films of TRANSCODE 2010 Transnational Cooperation for Development (Migrant platform conferences in Philippines & Netherlands) www.vimeo.com/user800092 www.transcodenetherlands.peoplewhomakestuff.com
2005 - 2008 Editor & Writer For BLIK, journal of media and popular culture of the Institute of Media & Re/presentation at the University of Utrecht, Netherlands; www.blikonline.nl Sample work: ‘Through the Looking Glass: Weblogs and Identity’, BLIK, journal for media and representation, Issue 2, November 2007 (Netherlands) ‘Soundeffects: Sound/Navigation/Game Experience’, website publication, 2006
(1xweekly) www.beetjenederlands.weebly.com www.facebook.com/ beetjenederlands
Designed and taught an interactive, multimedia Dutch language course. 2011 Agricultural Researcher Rice Agriculture, Climate Change and System of Rice Intensification for Pasali Philippines Foundation’s Rice Contract Farm in Mindanao. For publications, see www.peoplewhomakestuff.com/text
2011 - 2012 Tambuli, Dutch Online Magazine - freelance writer Sample work: www.tambuli.nl/achtergronden/economi e/item/423-krom-liggen-om-schuldenaf-te-lossen
2010 Trainer & Curriculum Developer (SMS Junior Seconded Consultant) For the tailored-made 9-month course Copywriting and Development in writing & media production for Pasali Philippines Foundation’s new recruits www.gainbrain.wordpress.com
2007 Qualitative Researcher Analyzed the potential roles migrant youth could play in development for Stichting Mondiale Samenwerking www.issuu.com/manchamancha/docs/jo ngeren_als_ijsbreker_2007
2005 - 2007 Teaching assistant For course ‘Introduction to Film History’ Of the University of Utrecht As TA, assisted the instructor with the course material preparations, graded papers, and moderated class discussions on off-class digital environments.