Value Mining Services
Overview As the banking business gets increasingly dynamic, there is unprecedented urgency to optimize technology platforms in tandem with streamlined business processes. Banks powered by Finacle are also seeking to optimize value from their technology investment, to achieve greater business competence and cost efficiency. There is renewed focus on periodic reviews of the business parameters set in Finacle, for correctness, completeness and effectiveness. Banks leveraging Finacle, would benefit immensely from dedicated service support delivered by solution-proficient domain experts to: • Enable business process management through process orchestration • Bring in the flexibility to transition and truly leverage Finacle’s next generation versions • Align with best practices in services delivery • Optimize the Total Cost of Ownership (TCO) of Finacle solutions
www.infosys.com/finacle Universal Banking Solution | Systems Integration | Consulting | Business Process Outsourcing
Value Mining Services Finacle value mining services enable banks to align business parameters in the Finacle environment to meet the rigours of their continually optimizing business processes. This is facilitated by conducting structured studies in conjunction with the bank’s operations and IT teams. The service culminates in the submission of a detailed analysis report and the advisory proposal.
Banks can optimally capitalize on Finacle value mining services at several junctures. • On migration to newer versions of Finacle • When extending Finacle roll out to new geographies and for‘greenfield implementations’ • To optimize IT-business alignment after 24 – 30 months of Finacle deployment
Functional architecture Service Approach
REVIEW
RECOMMEND
ENABLE
• Business process
• Streamlined IT-business process alignment
• Conduct Finacle workshops
• Functional and technical parameters set in the bank’s environment
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Finacle
• Optimized utilization of Finacle
• Assist the bank in implementing proposed recommendations
Key offerings • Study of current processes and key stakeholder imperatives through site-visits to key business offices including the bank’s back office
• Workshops for the bank’s core team detailing the features presented by newer versions and implementations of Finacle
• Structured reviews of functional and technical parameters set in the bank’s environment
• Finacle value mining recommendations report, premised on discussions with the bank’s team, capabilities of the Finacle suite if solutions and an understanding of global best practices.
• Mapping current processes against proven best practices deployed by global banks, powered by Finacle • Streamlining IT-business process alignment and optimize utilization of Finacle, with input from key stakeholders including heads of departments, central operations teams, product teams, audit teams and IT teams
• Assistance for the bank in implementing proposed recommendations and realizing its benefits
Business benefits Greater productivity:
• Reduced manual processes and associated human error
• Streamlined processes across delivery channels • Faster transactions processing • Increased front office staff productivity
• Reduction in FTE and operational costs
Customer delight: • Quick and efficient service
Greater operational efficiency; reduced costs: • Greater potential to transition transactions to low-cost delivery channels
• Succinct statements and advices www.infosys.com/finacle
Finacle
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About Finacle Finacle from Infosys partners with banks to transform process, product and customer experience, arming them with ‘accelerated innovation’ that is key to building tomorrow’s bank.
For more information, contact Finacleweb@infosys.com
www.infosys.com/finacle
© 2012 Infosys Limited, Bangalore, India, Infosys believes the information in this publication is accurate as of its publication date; such information is subject to change without notice. Infosys acknowledges the proprietary rights of the trademarks and product names of other companies mentioned in this document.