Did you know about the on road assistance offered by Mercedes Benz service center?
Mercedes-Benz Road Care is a special on-road assistance programme offered by the Mercedes Benz via its authentic service centers; with a motto to give you all-round assistance while you are travelling in any Mercedes Benz car.
The best thing about being a Mercedes Benz owner is that owners can keep on enjoying the benefits of Mercedes-Benz Road Care even after the warranty period has expired. MercedesBenz Road Care is a dedicated Roadside Assistance program which provides 24-hour roadside assistance. Mercedes-Benz Road Care may provide emergency accommodation, a replacement vehicle and towing as well as legal, medical and household emergency assistance; being subject to certain terms and conditions.
At any point of time while travelling on road in a Mercedes Benz, if you are ever in need of assistance, all you need to do is simply calling for the Mercedes-Benz Road Care from the nearest Mercedes Benz service centers in Delhi. Make a call on the toll free number given on your membership card. Please be sure to have the following information available for the customer service assistant when you call:
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Your name and breakdown location and also the nearest intersecting street, if possible.
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Your Mercedes-Benz Road Care membership number and expiry date.
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Your vehicle registration number.
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A description of the problem and if you need towing of your car.
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If possible, a telephone number on which you can be contacted.
The following are some of the occasions where the on-road assistance is offered to you via the authorized Mercedes Benz service centers in Delhi or any elsewhere. Lost or locked-in keys Call up the nearest Mercedes Benz service center and tell about your lost or locked-in keys situation. You’ll be given instant help under the Mercedes-Benz Road Care programme, provided you are capable to prove the legal ownership of the concerned Mercedes Benz car.
In any of the above mentioned scenario, attendant would be sent to you by the nearest Mercedes Benz service center, on your request under the scheme of Mercedes-Benz Road Care. The Mercedes Benz customer care executive or attendant would either retrieve a spare key from your home or gain access to your vehicle in some way or other. Flat battery You may get stuck with flat batteries in middle of nowhere, as it is flat batteries can happen from a number of reasons. Even in such a scenario, Mercedes-Benz Road Care would allow you a helping hand in order to start your car or, if required, arrange a replacement battery with or without warranty which you may be cost responsible for.
Out of fuel If ever you run out of fuel, call Mercedes-Benz Road Care and you’ll be sorted. The first 5 litres of fuel will be supplied to you at no cost.
Flat tyre Even in case of a flat tyre, you would be provided with assistance under the Mercedes-Benz Road Care, in order to mobilize your Mercedes Benz car.
Minor Miscellaneous Repairs Mercedes-Benz Road Care is there for you for even the most minor form of repairs and adjustments without which your car might remain in standstill mode.