Toshiba Smart Cabins (Summer Internship)

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Secured THIRD PRIZE in Toshiba-NID Collaborative Project, Bangalore, India

SMART CABINS PHYSICAL

Manu Chaudhary Strategic Design Management’ 14 | National Institute of Design

Project Co-ordinated by Toshiba Corporation Principal Office, Japan


Project Brief

Proposal should be Technology driven, based on Prevention & Health Promotion.

Keeping track of and predicting individual’s health conditions to reduce disease risk.

Promotion

Based on research in India, propose a new Product, Service or Business design that fits local Indian needs.

Prevention

1 Offering a safe living environment to assist people in monitoring their health.

Technology

2

Who is the

The product or service must be technology driven and advanced.

USER Urban Urban Population

Rural

Corporate Employees Disposable Income

Education

Connectivity

Acceptance to change

Technological Know-how & Usage

Bankers Executives Consultants Managers


3

ACTIVITY MAPPING [A day with the User]

Hi! I am Suraj, 45 years old. I work in a US based MNC

I drive to my office daily at 8:00 AM

This ultimately disturbs my family life

My work efficiency has reduced over a period of time

At the age of 45, I suffer with Chronic headache,Backache, High Blood Pressure & Cardiovascular Diseases

And start working, sitting inside my cabin

By the end of the day work pressure increases

By afternoon, I start feeling fatigued


4

RESEARCH

[Primary & Secondary]

78%

50%

employees sleep less than 6 hours

employees have excessive work pressure

Unclear & Conflicting job expectations

Secondary RESEARCH

56%

71%

Increased fatigue due to work pressure

No1

increase in absenteeism damage in business productivity

employees have stress related diseases

Lifestyle risk factor of Indian employers

38%

Avoid taking responsibility

31%

Falls sick and takes leave

13%

of Indian employees are engaged at work

loosing sleep worrying about their jobs.

employers ready to invest for employees health

90% Reduced work efficiency

employees have chronic headache & backache

Work-Life balance issues

primary

RESEARCH

2015 Stress has become a silent killer

Building habits of consuming alcohol, tobacco etc.


40%

Top 3 reasons for STRESS

38% 38%

Work-Life balance issues

PHYSICAL & MENTAL health problems

Inadequate support system & environment

SOLUTION?

(among corporate employees)

Unclear & Conflicting job expectations

STEPS TAKEN TO ENHANCE WORKPLACE ENVIRONMENT ENHANCING WORKPLACE ENVIRONMENT Flexible Timings

Yoga

Awareness Campaigns

Fun Zone

Contribute to / Reduce Employee Stress

? Gym

Anti-stress Space

Written Guidelines

Still not working

Needs effort

Needs time


Managing stress becomes DIY

HOW?

Someone cares

WHAT IF?

SMART CABINS

A friend is there for you

becomes effortless & Time saving

Smart and evidence based system

Tailored to personal habits, history & needs

Contributing to mental and physical health

We nudge people to use facilities

SMART CABIN KIT

A robust ecosystem which pro actively monitors and solve PHYSICAL & MENTAL health issues of employees in the office premises.

+ Ready to install kit comprising of 3 things

Device 1: Backrest

Measure Physiological Signals (Heart rate, breathing and back posture)

+ Device 2: Table Top

Software

Measure Cognitive Signals (Facial expression recognition & Thermal skin response)

Virtual character guide (Provides de-stressing solutions)


Detects mood Tracks facial expressions and thermal response of skin Benefits: - Doesn’t record videos, only expressions - Friendly looking - Produces no sound/light

Installation Terms & Conditions contract Medical History Profile (one time) Tracks air-pressure fluctuations. Measure heart rate, breathing & posture.

Healthcare Assistant

- A character to assist and guide

Small device attached to save & transmit data. Benefits: - User is not required to wear anything. - Universal design.

NOT IN CABIN? Automatic detection through Radio Frequency Identification (RFID)


Regular health check-up (Prevention approach)

How it helped Ranjan

Someone to take care, always!

After installing TOSHIBA Smart Cabin

NOW...

Whenever Ranjan feels stressed

Happy, Stress free & Healthy lifestyle.

Let’s take a break! Yes/ No

MUSIC

Smart Cabin detects it all

Improved performance & engagement towards his work.

Character pops up with de-stressing options

VIDEOS

GAMES

CHAT

WALK

Since the software is linked with office communicator, It doesn’t disturb the user in meetings, group discussions etc.

If the readings differ too much, or the user is constantly avoiding the treatment, an appointment (Online/ In person) will be booked directly with the concerned doctor based on the results of readings captured.


Business Model

Manufacturer

No maintainance cost

Benefits

Increased reliability of user (Entering into market through well known players)

New market opportunities

B-B B-B-C Benefits

Increase in clients New business opportunity More number of consultations and insurances

Seller (Private players of healthcare indutry)

B-C

User (Corporate Organizations)

Benefits

6

Happy & healthy employees Less leaves, Increased productivity Increased profit of organization


Stay Happy, Stay Healthy!

Thank You!


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