Portfolio Manvi Verma
My Belief “ When I Change, the World Changes ! ”
EXPERIENCE
WORK
SKILLS
EDUCATION
May 2018– August 2018
Masters in Interaction Design Anticipated Masters in May 2019 School of Design, UPES, Dehradun, India
Intern - IIT Guwhati Embedded Interactions Lab
2004-2008 Bachelors in Computer Science Engineering Nagpur University, KITS , Nagpur, India
May 2014– August 2016
Facilitator Volunteer – Punjab, India Addiction Free Youth May 2013 – August 2014
Business Systems Analyst – Singapore Rio Tinto, Marine Sep 2012 – May 2013
Business Reporting Consultant – Singapore International SOS
VISUAL Adobe Photoshop, After Effects, Adobe Illustrator Microsoft Power Point, Microsoft Excel
User Interface HTML, CSS, Balsamic
Programming Languages .NET , SQL , Microsoft Business Reporting tool - SSRS, C, C++, C #
March 2012 – July2012
Business Report Developer – Singapore Daimler Hobbies & Interests Dec 2008 – August 2011
Software Engineer – Pune, India Larsen & Toubro Infotech
Music
Cooking
Meditation
Photography
TA B L E Internship
OF
CONTENTS
Swasthyaa - TB awareness
Virtual reality
Feel Free
Research
Museum
Task Modelling
Smart Living Room
Blockchain
User Interface Media
Product
Visual
Graphics
Building Trust Personal Information Management Pankh Model Making Design Elements Others
Swasthyaa - TB awareness Swasthyaa - TB awareness
Internship | May-July 2018
Swasthyaa - TB awareness for rural Assam Swasthyaa , a web and mobile-based service for health administrators, medical officers and health workers to track or monitor the progress of TB patients in real-time It was recently launched in few districts in rural Assam. An area of investigation pending was identifying different ICT interventions for generating TB awareness and encouraging people to enrol for the DOTS program Internship - Embedded Interactions Lab- IITG | May-July 2018
My role
1. Literature Review
1
a. TB medication effects on patients b. Behavioural models for any awareness c. ICT interventions in rural context d. Precautions for patients during medication
2. Analysis
2
a. Different approaches for patients’ participation and feedback system b. Motivational ways for patients medical adherence c. Health tracking of patients d. Content of information to be shared with patients
3. Brainstorm
3
a. Incentive based approaches for educating patients b. Participatory approaches in ICT c. Social influences in awareness programs
4. Develop case scenarios
4
a. When patient registers for DOTS b. Tracking patients health during entire medication c. Educating Patients about TB medical adherence and DOTS benefit. d. Pre-registration motivational methods
About Swasthyaa India shares the highest burden of TB worldwide. The major and unaddressed problems are poor referral systems, tracking of defaulters, real-time updates on Direct Observed Treatment Shortcourse (DOTS), disconnected health centres and delayed information reach to health administrators. Embedded Interactions Lab has designed and developed Swasthyaa , a web and mobile-based service for health administrators, medical officers and health workers to track or monitor the progress of TB patients in real-time.
Swasthyaa - ICT Intervention for TB Cure
Challenges in the current TB cure A. Lack of awareness about complete TB cure among patients and their families B. No health tracking system for patients C. Lack of counselling support at various stages of complete TB Cure D. Low readiness among TB patients to seek guidance as TB being a social taboo E. Non-adherence to medication for the complete 6 month DOTS program
Case scenarios identified Case I : When Patient has registered for DOTs after being tested positive for TB Patients need to be a. Educated about I.
TB therapy
II. Complete TB treatment process III. Precautions to be taken care by Patients IV. Precautions to be taken care by family members V. Nutrition Counseling b. Motivated I.
Continue Dots and Complete the treatment
II.
Counseling from DOTs Survivors
III. Patients can share and be guided during the course of treatment c. Monitoring, & guidance for next steps /Actions I.
Side effects of Medication experienced by Patients
II.
Patients’/Family members’ problems/concerns during the medication and guided actions to be taken
Case scenarios identified Scenario 1: Monitoring System for tracking Patients’ health during the course of medication
Quarterly IVR calls to Patients
Patient receives IVR call to vote his experience
Patient can choose any of the following option to communicate their current symptoms or send a voice message 1. Fever for 3 more days 2. Pain in lower abdomen 3. Nausea, vomiting or no appetite 4. Fatigue 5. Numbness of hand & feet 6. Different color of Skin, eyes or urine 7. Bloody Nose 8. Dizziness
Through the Web interface System, other stakeholders can view the Dashboard of the symptoms of all patients
Next steps by Stakeholders 1. ASHA worker calling Patients for guidance/Counseling 2. Booking appointment for Experts Advice 3. ANM meeting Patient for counseling
Case scenarios identified Scenario 2 : Educating Patients about TB and Importance of 6 months Medical Adherence , highlighting severe consequences of leaving the medication. -
Weekly program
-
A conference call connecting all the patients registered for Dots.
-
Format of the Program :
Discussion between â–Ş
Host and Expert
â–Ş
Host and Cured Patient who has completed Dots [ Identity will be not disclosed to maintain privacy of the Cured Patient]
- After the Discussion Patient will be allowed to ask their queries if any. One will get one chance only to ask question in a program. Patient will request by pressing a digit and the host will have the control to allow the request. It will be a controlled conference call avoiding any overlapping of voice during the call. - Trailer IVR call to all registered patients well in advance about the program to be broadcasted
Case scenarios identified
IVR Trailer calls to all Patients prior to broadcast
Weekly Program IVR Calls to all Patients
Host & Cured Patient/ Expert discussion
After the Discussion , Patient can press Number to ask questions.
For Cured Patients: Incentive based approach to encourage their participation Incentives :{Monetary, Food Coupon, Local Singer Concert Tickets..}
Patient can also give feedback and suggest topics for next program by voting
Case scenarios identified Scenario 3 : Educating Patient about TB Treatment Process, Precautions to be taken by patients and diet to be followed. Patient’s learnability has to be checked. When Patient enters DOTs program, at the healthcare centre , low configuration videos (using LokVidya app) which are approx 10MB in size, are loaded on patients’ phones.
Videos are uploaded on patients mobile
Patient are supposed to view the content with 15-20 days of Dots registration
To take Quiz , Patient can give a miss call to an IVR number
After verification , patient can take menu based quiz.
Once patient answers all correct answers they win incentives
Case scenarios identified Case II : When Patient has not registered for DOTs Patients will receive IVR Calls on following topics -
Benefits of DOTs
-
Consequences of not curing TB – For Patient, Family members, Society
-
Incentive Programs given by Government
To Motivate Patient to enroll -
Receive Counseling from Stakeholders
-
Receive encouragement from their employers
-
Famous personality like local Singer automated calls encouraging patients to enroll for Dots
-
Sarpanch/MLA of the village or area encouraging people to enter DOTs
-
Success stories of Cured Patients previously under DOTs.
Feel free..
Raise awareness among adolescent smokers
Nearly 80% of adult smokers begin smoking by the age 18 and 90% do so before leaving their teens.According to the theory of change pre-contemplation, contemplation ,preparation, action, maintenance and termination are the different stages of change. Majority of smokers fall into initial stages of change where there are low level of readiness to change.Self compassion therapy is based on visualisation techniques. Virtual Environment as a supportive framework in teaching imagery based techniques to smokers. This project presents the concept of creating a VR based supportive framework for self compassionate therapy for teenagers who are in their initial states of change with low readiness level.
Current Project | Fall 2018
Smoking Myths Myth : Occasional smoking won’t hurt me Fact : Every smoke does the damage. There are no safe level of exposure to tobacco. Smoking 1-4 cigarettes doubles the risk of dying due to heart diseases. Myth: ‘Light’ cigarettes are safer. Fact: Light cigarettes are not healthier and in many ways the products were manufactured and marketed in a way that was misleading.
Myth : It’s too late for me to quit. Fact : Quitting at any age will improve health and quality of life.
Myth : Smoking isn’t so bad if it’s my only vice. Fact : The best way to reduce the risks of smoking is to quit smoking altogether, not exercising more and eating better.
Literature Review Reasons
Habits
Mental Model
Understand
Therapies
Smoking Cessation strategy
Input methods
Psychotherapy case studies
Presence
Behaviour Effects
Cessation of adolescence smoking using Virtual Reality Environment
Design process Need Identificatio n
Problem statement
Information Collection
Restatement of need
Analysis
Synthesis
Design
Prototype
User testing
Stages of change of a smoker 1
Precontemplation
Preparation
Low readiness to change
Higher readiness to change
Majority people in stages 1 & 2
2 Contemplation Low readiness to change
3
Maintenance
5
Less temptation to relapse
Very less population in stage 4
4 Action Behavioural change is observable
6 Termination Total self-efficacy
Intervention guidelines Precontemplation
1
• • •
Motivational Therapies Self Help Self Compassion Therapy
Preparation • Cognitive Behaviour Therapy • Self Help therapy • Anti-smoking campaigns
3
Motivational
• • • •
Maintenance •Sel Monitoring • Self help
5
Action oriented
2
4
Contemplation
Action
Motivational Therapies Self- help material Indirect way of educating users Self-compassion therapy
• • • •
Pharmaceutical therapies Behaviour Therapies Self-help Direct way of educating users
6 Termination
Self-compassion Intervention Creates Soothing AďŹƒliation System When individuals receive compassion from themselves by generating self compassionate thoughts, feelings , and images - a soothing aďŹƒliation system in the brain is activated.
Attains and Sustains Self-regulation Self-compassion has the potential to help smokers attain self-regulatory success to resist urge to smoke.
Reduces smoking faster than self-monitoring condition Based on a study, imagery based self compassion techniques reduced smoking faster than self-monitoring condition for people with low readiness for change.
Virtual Reality Intervention a technology, communication interface and a compelling experience. VR gives a single virtual experience. VR unconsciously modifies ones body schema Sense of presence I.e feeling of being there distinguishes VR from all other communication interfaces
VR increases the therapeutic eectiveness compared to traditional techniques.
VR can be employed as a supportive technique at the onset of treatment to stabilise a VR is
patient.
Synthesis “Feel freeâ€? is a concept for Adolescent smokers, who are in Pre-contemplation or contemplation stage ,to motivate and encourage their self compassion ,which will act as a buer against distress and anxiety, using Imagery based Self-compassion therapy in a Virtual environment as a supportive medium to train.
This will eventually move their stages of change from contemplation stages to action stage.
Museum Learning objective of the project was to understand how to conduct user research followed by analysis
User Research and Methodology | Summer 2018
Design Process Screening & questions for interviews
Research Topic
A
Revising the interviews based on pilot study
C
B Secondary Research & Background Study
E
D Museum Visit & Pilot Interviews
Data Analysis & Insights
Scope
H
J
F
I
Interviews
Personas
Background Study
Motives
Introspective Experience
Interactive Storytelling
Augmented Reality Benefits
Cognitive Experience Social Experience
Museum
Visual
Virtual Reality
Object Experience
Tangible Interaction
Immersive
Interaction Design
Understanding Users
Stories Do they have interest in History ? Do they like to know stories about culture, history etc? What kind of stories they are interested in? How they like to know the stories? Do they get to know the stories in museums ? What are the ways they like to know stories ?
Visiting Museum Do they have interest in museums? How often they visit ? Have they visited any museum before? What they like about a museum? How they feel when they are inside in the premises? What they feel about presentation information displayed? What issues they face ?
Information about Museum How do they get to know about about a museum? Are they aware of the museum in their city? What is the priority of visiting a museum? Do they re-visit a museum? Do they get updates of any museum? Do they get information about any activities ?
EMOTIONS
Energetic
Curiosity Inquisitive
Impatience Energetic Amazed
Organized
Confusion Unclear
Incomplete
Admired
Interesting Insightful
Boring Tiring
Still
Fascinated Satisfied Hungry
Impatience Tired
Exhausted Incomplete
Rating
Checking further info
Sharing
LEAVING
Recalling
Leaving the museum
Shopping
EXPLORING
Finding the exit
Capturing
Seeing artifacts
Way finding
Getting Information
ORIENTATION
Seeing Artifacts
Way finding
ENTERING
Planning
Getting Information
Taking Audio guide
Passing the gate
Buying Ticket
PLANNING TRAVELLING
Waiting
Entering
Arriving
Way finding
Travelling
Choosing Getting Info
ACTIVITIES
User Journey REFLECTION
Satisfied Curious
Dissatisfied Time Consuming
Insights – Feelings about Museum
“Even to read about everything in a museums seems time consuming and time wastage.. So never developed interest in museum.” “ Want to touch and feel..”
“Things were not self explanatory..” “Not able to connect dots …” “har museum me wahi hota hai”
“No Guide”
“Interested in knowing the complete picture ..” “Not aware of the museums around.” “Everything is stuffed up.. no time to explore..”
Models
Holographic
Stories
Movies
Activities Group Games
Visual
Videos
Drama
Augmented Reality
Interactive Session
Simulators
Immersive
Quiz
3d Shows
Guidance
Insights – Desired experience
Info graphics
Personas
Meghna
Saransh
21 yrs Student
24 yrs College Student
Interested in information about History, Culture. She do visits museums. Spends good amount of time in reading information about artifacts.
Interested in knowing stories about culture, science, history. Finds museum very boring. Wants to get the feel of the era.
“There was not enough time to read all the interesting information”
“ In museums , things are in boxes..Still and lacks complete contextual information”
Concepts
Immersive Galleries Visitors get to have deeper experience with enhanced communication between people, physical spaces and digital information..
Theme based storytelling Interactive experiences such as games within a physical, digital or hybrid space essentially, visualization and execution of these stories.
Smart Living Room Explore different case scenarios using PACT approach and respective task modelling for each concept.
Summer 2018
The Requirements Definition Process Create Problem and Vision Statements
Explore and Brainstorm
Understanding People Context Activities Technology
Construct Context Scenarios
Task Modeling
Scope
Explore and Brainstorm- using PACT approach (People,Activities,Context, Technology) Scenarios explored‌ Scenario 1 P = Adult, Working Professional A = Comes home after a long day work Living Room welcomes the user. Dims light. Selects user preferred ambience. Light music is turned. Scenario 2 P = Adult, Working Professional A = Wants to try some new dishes for dinner User asks to find what is in the kitchen. He goes for a shower. Living Room ,in the meantime looks for possible recipes as per what is available at home. Individual enters and chooses one of recipes and starts cooking. Living Room plays the favorite playlist on request. Scenario 3 P = Adults , Health conscious A = Yoga exercise Living Room adjusts the arrangements for more space. Floor texture changes. Walls and floor guides in posture correction. At the end of the session, feedback is provided with calories burnt.
Environment Control
Task Model - Environment Control
Temperature Control
Temperature Control
Check Temperature
||
Set the temperature Increase/ Decrease Temperature
Humidity Control
Humidity Control Check moisture level
||
Set the type
||
Set Fan
|| Set Swing ||
Select a mode
Set Speed
Air Freshener Air Freshener Controller
Choose Type |<
Set Mode || Set Thermostat
Set Timer/ Frequency
Purifier Controller
Purifier Control
Select speed ||
select Ionizer
Light Control
Task Model â&#x20AC;&#x201C; Light Control
Lighting Control
Choose Mode
Night Time
Reading Time
Day Time
Custom
[<
[<
Select Window Screens
Part y Time
Select Lights
Select Brightness
Select Window Screen
Select Level
Screen Control
Task Model - Light Control Screen Control
Choose Screen
[<
Choose Content [<
Action
Entertainment
View
Social Media
Save
Live Info
Place Order
Weather
Book ?Order
Game
Search
News
View
Theme Control
Theme Control â&#x20AC;&#x201C; Task Model
Theme Controller
Choose Theme
Choose Color
||
Choose Ambience
||
Theme 1 Theme 2 Theme 3 .. . . Theme n Select Workout
e.g Theme = Exercise Select Workout Space
[<
Need Instruction
[<
Set Time
Sound Control
Theme Control – Task Model
Sound Controller
Select Music
||
Select Mode Home Theatre Quiet Mode Night Sleep Time …
||
Select Mood || Sound Settings ||
Favorite List || Volume Control
Security Check
Task Model for Security Control
Security Control
View What is outside ? Who is at the door? what happened in ones absence? ………
||
Permission
||
Search
||
Alert System
BUILDING
TRUST
Understanding Digital Media
In current Indian Agriculture scenario the supply chain is completely fragmented . Farmers do not get fair return for their produce , there are food wastage in supply chain. Dominance of Middlemen worsen the situation. We have come up with a use case how Blockchain enabled Supply chain will act as a ledger, with provision of smart contracts hence, bringing transparency and robust traceable supply chain . Group
Arvindan Kaviraj | Manvi Verma
A farmer goes to buy good quality seeds.
Confusion as how much to produce to meet demand
1
No adequate sto
2
Agents denies subsidised seeds and farmer ends up paying higher price
Farmer sells produce through middlemen who keeps larger share of profit
Left with small share, he takes loans at higher interest rate
4
To pay debt farm
5
UNDERSTANDING FARMER’S SITUATION
orage, hence agri-wastage
3
What a farmer wants is a clean transparent system which : ➢ Informs about the market demands ➢ Bridges the gap between government financial and farmers ➢ Helps to set correct prices ➢ Removes the middlemen
mer sells a portion of his land
Fragmented supply chain in Indian agriculture has following issues :➢ Food wastage ➢ Lack of Transparency ➢ Dominance of Brokers in Market ➢ Lack of Tracking system
6 6
The distributor goes to the Mandi on a daily basis to procure the goods to be sold
My regular guy is not there. What do I do know ?
The distributor goes to the nearby Retailers and supermarkets to sell the goods in wholesale
I should sell him at higher price, no one will know !!
UNDERSTANDING DISTRIBUTORS SITUATION
I wish he could sell me some !!
The distributor goes to the nearby local markets to sell the goods where he encounters more clients when there is a shortage in supply
The distributor gets delayed often due to accidents and traffic which affects the demand and supply
Issues for Distributor ➢Price Ambiguity ➢High Selling Price ➢Shortage of Supply ➢Accidents and Delays
Illustrative Blockchain Process
8.Data Management Master data management is execute without a controlling entity
7. Data Loss Protection Universal data loss becomes a lesser issue
Peer- Peer System “This system, what's most interesting about it is, you are interacting with peers, you’re exchanging information with a person down the street. —Shawn Fanning, cofounder of Napster
Potential of Peer- Peer system ✓Middlemen being replaced by the peer-peer system. ✓Direct interactions occur between contractual partners instead of indirect interactions through a middleman, hence, there is less processing time and lower costs
9. Programming Logic Sophisticated cryptographic authorisation mechanisms combined logic enable trust across multiparty system
ed 1. Information consensus across multiple parties Sophisticated cryptographic authorization and verification mechanism enables trust in shared data across complex multi-party networks
n
6.Resilience Resilience is achieved through replication across dispersed architecture
BLOCKCHAIN - DISTRIBUTED LEDGER IN SUPPLY CHAIN
2. Time Sharing Timestamp events are agreed upon across multiple, possibly hostile or non-trusting entities
Traditional database vs. Blockchain base distributed Ledger
3. Security Secure encryption and verification technologies enable untrusted participants to securely share trustable information with a third party
4.Authencity Digital signatures provide authenticity and non-repudiation
5. B2B Ownership End-to end classic lifecycles and including ownership, custody and provenance can be tracked
✓Central authorities transfer actual value between two parties. ✓Multiple intermediaries required to facilitate of assets and create trust
✓Distributed nodes that maintain a shared source of information ✓Trust enabled by cryptographic algorithm
Blockchain refers to data put together into units called blocks . These blocks are connected to one another like a chain, hence the name blockchain. Purpose of Blockchain ✓A tool for achieving integrity in Distributed software systems ✓ Managing Ownership with a ledger ✓Solving the Double Spending Problem in Peer- Peer distributed system
Benefits of Blockchain enabled Agro Supply chain Yeah!! I can see who all are buying my goods
Blockchain helps to solve the problem as the farmer gets to see all the transactions
Runtime tracking system of shipments
I donâ&#x20AC;&#x2122;t have enough cash
No problem , you can transfer to my e-wallet
Business was better last month !!
With Blockchain system, all stakeholders get to keep a track on the market prices and quantity, as all the info is decentralized
Quick Transactions
BLOCKCHAIN - DISTRIBUTED LEDGER IN SUPPLY CHAIN Logo Design – Moodboard – Trust, Chain
Final Logo
Details View of the Total Shipment
WEBPAGE DESIGN FOR DISTRIBUTORS
Personal Information Management An individual has information from all spheres of his/her life depending upon the profile, responsibilities etc. In this project the effort has been to understand what kinds of information comprises ones Personal information. The patterns in which people use the artifacts Hence coming up with an information architecture for Personal Information Manager. User Interface Project
| Fall 2017
Interview
Analysis + Information Modelling
Personal Information From ? Organizations Work College Banks Healthcare Insurance Vendors Telecom Shopping Telecom Government
Interview Settings The interview was conducted in their working environment where users are actually handling their personal information. Many interviews were also telephonic especially who were working professionals to understand how their daily routine and instances where there is inflow of information. Interview Questionnaire and Tasks Initially unstructured approach was taken to refine questionnaire. Later with refined questionnaire, interviewee consent was taken and were briefed about the whole process. The interviewees were made comfortable and were encouraged to share their experience while managing the inflow of information. End - Of â&#x20AC;&#x201C; Interview The interview was concluded giving opportunity to the interviewees to share their experience. All shared they had comfortable experience sharing their stories of day today life.
User Personal Documents Contacts Addresses Preferences Photographs Travel Details Schedule Reminders To - do lists Entertainment
Collection What ? Email Messages Social Media Communication Feedback Notification Work Related Document Text Messages Assignments Newsletters Discussion Queries Passport Voter ID Card Aadhar Card Timetable Phone Numbers Account Number Bank Records Password Notes Visiting Cards Shopping Lists Internet Searches Reminders Alerts Property Related Info
How? Multiple E Accoun
Drive
Instagra
Faceboo
Whatsap
Local on La
Hard Dis
Mobile Ap
Calenda
PictureMan
Portals
( Blackbo
Sharepo
Folders
? Email Accounts nts
e
m
am
ok
UNDERSTAND USERS Persona
Moulshri Madan, 35
Bio
Family
Goals
Moulshri is an enthusiast and witty person who was born and brought up in Bengaluru in a Middle class family where her both parents were working in government job. She is working in IT professional and is married having a 6yr old daughter. She is technologically very sound.
Moulshri is married and her husband is also working in IT firm. She has a 6 yr old daughter. She also looks after her Parents who live in the same city. Her Job requires her to travel a lot.
Moulshri is juggling between her various roles of a daughter, wife and also a mother. She has a lot of information inflows and a lot of her time is consumed in managing. There have been instances where there has been loss of information as a result. So what she requires is central manager for all her personal information which will help her to plan , decide and save lot of her resources time and effort.
Health Occupation Project Manager in IT Firm
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Technology Usage
Moulshri has long sitting job. She is Interested in meditation but at the same time its difficult for her to exercise regularly except for weekends
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Current Technology
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Moulshri uses phone and laptop for checking her emails. She likes to manage most of her work like shopping, travel planning online. All her digital information is not centralized. She doesnâ&#x20AC;&#x2122;t like to carry heavy devices like Laptops etc to home. She is not able to integrate all her information across various devices and documents.
Affinity Mapping ( Analysis + Information Structuring)
Low fidelity Prototype of Personal Information Manager
DESIGN IDEATION
â&#x20AC;&#x153;Pankhâ&#x20AC;? Digital Media & Society Stress is a common issue these days among youth. Peer pressure is one of the major cause. Understanding the impact and role of Digital media to convey the message on a social platform, how to combat stress through counseling. Summer 2018
Message to be Conveyed Considering various aspects of Stress among teens an impactful message was brainstormed. Focus was on a message which teens can use as a tool to de-stress. Choosing Media Various medium were explored considering the impact and message to be conveyed. Short film was chosen Script Writing For filming a scene a short story was scripted. Dialogues were finalized Photo Shooting & Video Editing The location was chosen and the whole scene was shot followed by video editing. Sharing on Social Media The video was shared on various social platforms like youtube and facebook to convey the message.
Stills from the short film â&#x20AC;&#x153;Pankhâ&#x20AC;?
DIGITAL MEDIA AND SOCIETY Shared on Youtube
Model Making Aesthetics Shapes and Form A photo frame and Mobile accessory had to made with form being developed using mood board. Fall 2017
Mood Board : Memories
MODEL MAKING
Emphasis
Color
Hierarchy
Form 3-D
Balance
Unity
Organic
Texture
DESIGN ELEMENTS
Gestalt law – Foreground & background
Gestalt law – Closure
Gestalt law – Proximity
Gestalt law – Similarity
Gestalt law - Continuity
GRAPHICS AND SKETCHES
Thank You
Write to me at manviflavours@gmail.com or call (+91) 7973890280