MAPMG Peer Support Booklet

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We all know that caring for patients can be emotionally challenging at times; therefore, it’s important for the Mid-Atlantic Permanente Medical Group to have support systems in place to care for you.

MAPMG Peer Support is available for all physicians.

Peer Support provides a safe space to receive emotional first aid from a dedicated, trained colleague. The program offers comprehensive support for physicians who may experience a normal reaction to an adverse event or stressful outcome, also called a “second victim experience”, or who have other emotional support needs including personal or professional crises.

SECOND VICTIM DEFINED

A physician involved in an unanticipated adverse patient event, medical error, and/ or a patient related injury who becomes victimized in the sense that the physician is traumatized by the event. The impacts of a second victim experience can include feelings of isolation, guilt, anger, fear, frustration, anxiety, psychological distress, and self-doubt in clinical abilities, among other feelings.

PERSONAL OR PROFESSIONAL CRISIS

We know the demands of life – both personal and professional – can sometimes get the best of us. When stressors happen in and out of the workplace it can be challenging to navigate alone.

The impacts of a personal or professional crisis, including patient threats, microaggressions, or physician burnout, can take a toll on your emotional health. Leaning on a fellow peer supporter for support can be helpful during these times.

Option #1

View the list of Peer Supporters by clicking the image below & bookmark this site for future use. Contact a Peer Supporter that you would like to connect with. Most physicians prefer a Peer Supporter in their same specialty and at their medical office building if available.

Option #2

Learn more about the program and if you could benefit from the support provided by contacting your Chief or your Service Area program lead:

+ BALT: Ada Emarievbe, MD Ada.U.Emarievbe@kp.org // 410-726-5287

+ DCSM: Dalila Harvey-Granger, MD Dalila.D.Harvey-Granger@kp.org // 571-408-3193

+ NOVA: Shankar Sridhara, MD Shankar.K.Sridhara@kp.org // 571-389-4011

+ REGIONAL: Yasha Ghamarian Yasha.K.Ghamarian@kp.org // 202-384-5180

If you have questions or are interested in becoming a Peer Supporter, please contact Yasha Ghamarian, Senior Program Manager, Wellness at Yasha.K.Ghamarian@kp.org.

MAPMG PEER SUPPORT MODEL: 3 LEVELS OF SUPPORT

Expedited Referral Network

When there is need to provide additional support outside of the support provided by the Peer Support team – physician may be referred to: Employee Assistance Program (EAP), Behavioral Health Specialists, Legal Assistance

Trained Peer Supporters

1:1 emotional support from a peer supporter and/or risk management at MAPMG. Most physicians prefer a Peer Supporter in their same specialty and at their medical o ce building if available.

“Local” Support

Immediate support from caring colleagues (i.e. Chief/leader, site lead, module lead, team members, or risk management) to ensure physician is “okay” following an event.

Acute Care Services

Why did you become a peer supporter?

I would like to help anyone who needs support.

Education

Western University of Health Sciences College of Osteopathic Medicine of the Pacific, Pomona, CA

What’s your favorite way of recharging?

Travel as much as possible and try new food, restaurants.

Residency

Medstar Franklin Square Medical Center, Baltimore, MD

What is an interesting fact about you?

Born in South Korea. Love outdoor activities, offroading and overlanding.

I am most comfortable providing peer support across the following: Adverse Patient Event + Personal Crisis + Professional Crisis + Unanticipated Patient Outcome + Exhaustion/Burnout Death + Litigation + Medical Error + Threat or Harassment + Microaggression

Seung.J.Chung@kp.org //

Why did you become a peer supporter?

To assist others in their recovery process and provide support.

Education

Albany Medical College, Albany, NY

What’s your favorite way of recharging?

Golfing, reading, praying and watching movies.

Residency

MedStar Franklin Square Medical Center, Baltimore, MD

What is an interesting fact about you?

I love cooking and exploring other cultures through travel.

I am most comfortable providing peer support across the following: Personal Crisis + Professional Crisis + Unanticipated Patient Outcome + Exhaustion/Burnout + Microaggression

Adult & Family Medicine

Anise Henry, DO

Annapolis

Why did you become a peer supporter?

I believe it is important to know you are not alone and to have someone who you can discuss things with; someone who can listen and truly know/understand what you are experiencing.

Education

Philadelphia College of Osteopathic Medicine, Philadelphia, PA

What’s your favorite way of recharging?

Reading for fun, which is why I joined a book club this year. Getting massages, sometimes on Fridays after a busy week I go directly across the street to the mall for a seated massage to start off the weekend.

I am most comfortable providing peer support across the following:

Residency

Providence Hospital, Washington, DC

What is an interesting fact about you?

People are often surprised to find out I have 6 children.

Adverse Patient Event + Personal Crisis + Professional Crisis + Unanticipated Patient Outcome + Exhaustion/Burnout Death + Medical Error + Threat or Harassment + Microaggression

// 443-934-2374

Why did you become a peer supporter?

I felt I could help support my colleagues.

Nkiruka Obioha, MD

Towson

What’s your favorite way of recharging?

Time off and just relaxing with family.

Education

University of Nigeria, Enugu State, Nigeria

What is an interesting fact about you?

Residency

Henry Ford Hospital, Detroit, MI

I have an ongoing charity work in my country where I take care of patients –mainly hypertension and diabetes. I have 2 RNs and a manager working for me. We see these patients and supply them maintenance medication. We just had 1 health fair on June 23rd where we saw 95 patients and they received medications for hypertension and diabetes for 3 months with refills when due. The health fair is the only source of medications for these group of patients.

I am most comfortable providing peer support across the following: Personal Crisis + Exhaustion/Burnout + Death + Threat or Harassment + Microaggression

Jackie Shepard-Lewis, MD

Columbia Gateway

Why did you become a peer supporter?

I have been here for the majority of my medical career and have experienced a lot in these 17 years. I understand the need for support during challenging times. I would like to be there for any physician in need during a difficult time or crisis.

Education

Georgetown University School of Medicine, Washington, DC

What’s your favorite way of recharging?

Relaxing with a good book or TV show in addition to sleeping.

I am most comfortable providing peer support across the following:

Residency

Providence Hospital, Washington, DC

What is an interesting fact about you?

I used to teach high school prior to becoming a physician.

Adverse Patient Event + Personal Crisis + Professional Crisis + Unanticipated Patient Outcome + Exhaustion/Burnout Death + First Death + Litigation + Medical Error + Threat or Harassment + Microaggression

Michele Arthurs, MD Camp Springs

Why did you become a peer supporter?

To help my colleagues in difficult times.

Education

Wright State University School of Medicine, Dayton, OH

What’s your favorite way of recharging?

Hanging out with my dog.

I am most comfortable providing peer support across the following:

Residency

Providence Hospital, Washington, DC

What is an interesting fact about you?

I love brussel sprouts.

Adverse Patient Event + Unanticipated Patient Outcome + Exhaustion/Burnout + Medical Error Threat or Harassment + Microaggression

Adult & Family Medicine

Stephanie Letourneau, MD

Why did you become a peer supporter?

To provide support to my colleagues.

Education

McGill University, Montreal, QC, Canada

What’s your favorite way of recharging?

Reading, hiking, enjoying family activities.

I am most comfortable providing peer support across the following:

Residency

What is an interesting fact about you?

I work with the Pride Medical group at KP.

Adverse Patient Event + Personal Crisis + Professional Crisis + Unanticipated Patient Outcome + Exhaustion/Burnout Death + First Death + Litigation + Medical Error + Threat or Harassment + Microaggression

Why did you become a peer supporter?

I became a peer supporter because I felt lonely and unsupported at a time, I had adverse patient event. I would not want any of my colleagues to ever feel unsupported when they need support.

Education

University of Port Harcourt College of Health Sciences, Port Harcourt, Nigeria

What’s your favorite way of recharging?

Listening to inspirational talks.

I am most comfortable providing peer support across the following:

Montreal General Hospital, Montreal, QC, Canada Residency

Central Washington Family Medicine, Yakima, WA

What is an interesting fact about you?

I love to sing and dance.

Adverse Patient Event + Personal Crisis + Professional Crisis + Unanticipated Patient Outcome + Exhaustion/Burnout Litigation + Medical Error + Threat or Harassment + Microaggression

Vani Pyda, MD

Kensington

Why did you become a peer supporter?

Education

Drexel University College of Medicine, Philadelphia, PA

We are expected to provide flawless care to our patients. Too often we sacrifice or neglect our own needs while aspiring towards perfection. But all people by nature are fallible. With so many competing demands in our lives, it can be difficult to take time to process the burdens we face. When we do, it can sometimes be hard to do so with friends and family. I offer myself as an alternative resource to my colleagues for this purpose and to hopefully lighten the load on their shoulders.

Residency

George Washington University Hospital, Washington, DC

What’s your favorite way of recharging?

I enjoy listening to audiobooks and playtime with my animals.

What is an interesting fact about you?

I am named after Vani, an incarnation of the goddess Saraswati, who is the goddess of music/ voice. By destiny or chance, I sing.

I am most comfortable providing peer support across the following: Adverse Patient Event + Personal Crisis + Professional Crisis + Unanticipated Patient Outcome + Exhaustion/Burnout Death + First Death + Medical Error + Threat or Harassment + Microaggression

Vani.K.Pyda@kp.org // 202-573-4379

Omid Rashidi, MD

Marlow Heights

Why did you become a peer supporter?

Because I, myself, have been feeling the burn out for a long time, so I decided to join the team to help my co-workers.

Education

Shahr - E - Kord University of Medicine and Health Sciences, Shahr-E-Kord, Iran

What’s your favorite way of recharging?

Watching movies, playing backgammon.

Omid.X.Rashidi@kp.org // 301-785-5971

What is an interesting fact about you?

I love playing backgammon.

Residency

Metrohealth Medical Center, Cleveland, OH

I am most comfortable providing peer support across the following: + Exhaustion/Burnout

Adult & Family Medicine

Yetunde Shitta-Bey, MD

Silver Spring

Why did you become a peer supporter?

Felt the need to help others through difficult situations.

What’s your favorite way of recharging?

Water running and dancing.

Education University of Ibadan, Ibadan Oyo, Nigeria

I am most comfortable providing peer support across the following:

Residency

Howard University Hospital, Washington, DC

What is an interesting fact about you?

I love Formula 1 Car Racing.

Adverse Patient Event + Personal Crisis + Professional Crisis + Exhaustion/Burnout + Death + Medical Error

Threat or Harassment + Microaggression

Catherine Twimasi, MD

Camp Springs

Why did you become a peer supporter?

To lend a helping hand.

Education

Ross University School of Medicine, Roseau, Dominica

What’s your favorite way of recharging?

Spending time with family and traveling.

I am most comfortable providing peer support across the following: Adverse Patient Event + Personal Crisis + Litigation + Microaggression

Residency

Lynchburg General Hospital, Lynchburg, VA

What is an interesting fact about you? I love trying new foods.

Adult & Family Medicine

Jonas Wiltz, MD

Falls Church

Why did you become a peer supporter?

I have been in healthcare long enough to know some of the common things that can get people down and wanted to be an ear for folks dealing with these issues.

Select your SERVICE AREA to view Peer Supporters near you.

What’s your favorite way of recharging?

A walk outside.

Jonas.P.Wiltz@kp.org // 571-408-3248

Education

Tulane University

School of Medicine, New Orleans, LA

What is an interesting fact about you?

I like tech, watches, sneakers and sports.

Residency

Medstar Georgetown University Hospital, Washington, DC

I am most comfortable providing peer support across the following: Exhaustion/Burnout

Paula Whitttington, MD

South Baltimore

Why did you become a peer supporter?

I felt that it was needed. I remember times when I could have used the support throughout my career, but especially during my residency and fellowship training.

Education

Wayne State University School of Medicine, Detroit, MI

What’s your favorite way of recharging?

Yoga and gardening.

Residency

New York Hospital Medical Center of Queens, Flushing, NY

What is an interesting fact about you?

I studied kung fu for about 5 years in Detroit while I was working on my PhD.

I am most comfortable providing peer support across the following: Personal Crisis + Exhaustion/Burnout + Death + Litigation + Threat or Harassment

Paula.J.Whittington@kp.org // 410-591-2541

Anesthesiology

Andra DiStefano, MD

South

Baltimore

Why did you become a peer supporter?

I feel it is so important to have colleagues who can listen and offer support in tough times, and I am grateful to be able to help in this way.

Education

University of Pennsylvania School of Medicine, Philadelphia, PA Residency

University of California at San Francisco School of Medicine, San Francisco, CA

What’s your favorite way of recharging?

Sometimes, it is a good book and cuddling with my dogs on the couch. Other times I enjoy a tough Peloton class!

What is an interesting fact about you?

I love to bake and decorate elaborate cakes – it makes me so happy to surprise family and friends with something pretty AND tasty :)

I am most comfortable providing peer support across the following: Adverse Patient Event + Personal Crisis + Unanticipated Patient Outcome + Death + Litigation Threat or Harassment + Microaggression + Exhaustion/Burnout

Andra.D.Distefano@kp.org // 410-855-5731

Chanda Bell-Lamarque, MD

Kensington

Why did you become a peer supporter?

I realized that medical professionals aren’t seeking the mental health services that we prescribe for our patients.

Education University of North Carolina at Chapel Hill School of Medicine, Chapel Hill, NC

What’s your favorite way of recharging?

Play piano, swimming, outdoor power walking.

Residency University of Maryland Medical System, Baltimore, MD

What is an interesting fact about you?

Haaa. I worked on my parents’ farm during the summer. Earned money to buy clothing for the next school year.

I am most comfortable providing peer support across the following: Adverse Patient Event + Professional Crisis + Unanticipated Patient Outcome + Exhaustion/Burnout + Medical Error

Anesthesiology

Tanuja Mainkar, MD

Tysons

Why did you become a peer supporter?

I have been in situations where I have immensely benefited from support from my peers. I have seen torment physicians go through after less-thanideal clinical outcomes. In current medical practice baseline physician burnout is almost endemic. On the top of that when a physician experiences an adverse clinical outcome, it can take a huge toll on physician’s wellbeing. I would like to be in a position to support my peers in such situations.

Education GSVM Medical College, Kanpur, India Residency Medstar Georgetown University Hospital, Washington, DC Baystate Medical Center, Springfield, MA

What’s your favorite way of recharging?

Sleeping for ten straight hours! I also love crosswords, sudoku, reading, walking, Yoga, workout, at times cooking. Basically doing many things other than waking up at 5 and coming to work!

I am most comfortable providing peer support across the following:

What is an interesting fact about you?

Last year I participated in ten days Vipassana meditation course. For ten days I had no access to my wallet, cell phone, car keys, observed total silence, not even reading or writing!

Adverse Patient Event + Personal Crisis + Professional Crisis + Unanticipated Patient Outcome + Death + First Death Litigation + Medical Error + Threat or Harassment + Microaggression + Exhaustion/Burnout

Tanuja.A.Mainkar@kp.org // 703-712-2621

Why did you become a peer supporter?

I became a peer supporter because, early in my career, I recall mentors, colleagues and friends supporting me through clinical challenges and unanticipated outcomes. Their support was more valuable than they could know.

Education

Kirksville College of Osteopathic Medicine, Kirksville, MO

What’s your favorite way of recharging?

I love the water. I love how it flows, it’s various sounds and the way it feels on my hands. I recharge on the water with my paddle board.

Residency

Froedtert Memorial Lutheran Hospital, Milwaukee, WI

What is an interesting fact about you?

I have no interesting fact about myself. I am an open book.

I am most comfortable providing peer support across the following: Adverse Patient Event + Personal Crisis + Professional Crisis + Unanticipated Patient Outcome + Exhaustion/Burnout Death + First Death + Litigation + Medical Error + Threat or Harassment + Microaggression

Endocrinology

Lida Tabatabaeian, MD

Falls Church

What’s your favorite way of recharging?

Spending time by myself, journaling, going for a walk in nature, coffee break!

Education

Isfahan University of Medical Sciences, Isfahan, Iran

What is an interesting fact about you?

The person who introduced me to my husband is the gynecologist who delivered both of us. Both of our moms went to her requesting pregnancy termination but she changed their minds.

Lida.Tabatabaeian@kp.org // 703-408-5488

Pim Suwannarat, MD

Marlow Heights

Why did you become a peer supporter?

I was finding that I was already providing support as part of my role of department chief to the genetic counselors and physicians that I interact with, including other departments. Participating in the peer supporter program allowed me to further develop skills and also awareness of resources for myself and colleagues.

Education

Chiang Mai University –Thailand, Chiang Mai, Thailand

Residency

Maryland General Hospital, Baltimore, MD

I am most comfortable providing peer support across the following: + Personal Crisis + Microaggression

Residency

Inova Fairfax Hospital, Falls Church, VA

What’s your favorite way of recharging?

I play tennis with my husband at the crack of dawn every weekend. I prefer an afternoon nap on the porch with our cat to sleeping in. Our family travels back to see family in Thailand every year, and we spend time at the beach with our friends that are family yearly too.

I am most comfortable providing peer support across the following: Adverse Patient Event + Personal Crisis + Professional Crisis + Unanticipated Patient Outcome

What is an interesting fact about you?

I’m an identical twin.

Brian “Alex” Dummett, MD Holy Cross Hospital

Why did you become a peer supporter?

Education

George Washington University School of Medicine and Health Sciences, Washington, DC

Having witnessed burnout among my colleagues, especially new doctors, I decided to act. My work in quality and safety made me a believer in a just culture, where we address systemic issues instead of blaming individuals. This belief, coupled with my desire to help those starting their medical journey, motivated me to become a peer supporter.

I am most comfortable providing peer support across the following:

What’s your favorite way of recharging?

Family time.

Residency

Kaiser Foundation Hospital – Santa Clara, Santa Clara, CA

What is an interesting fact about you?

Nerd through and through.

Adverse Patient Event + Professional Crisis + Unanticipated Patient Outcome + Exhaustion/Burnout

Death + Medical Error

Alex.X.Dummett@kp.org // 202-308-4656

Why did you become a peer supporter?

After 20+ years of practice I recognize we all make errors and that recovering from those errors can make us more compassionate and committed.

What’s your favorite way of recharging?

Exercise – hiking and cycling.

I am most comfortable providing peer support across the following:

Education

Howard University College of Medicine, Washington, DC

Residency

Howard University Hospital, Washington, DC

What is an interesting fact about you?

I lost a parent when I was young to what I thought was a medical error. This has deeply influenced my practice and how medical care touches families as well as medical clinicians.

Adverse Patient Event + Professional Crisis + Unanticipated Patient Outcome + First Death + Litigation + Medical Error

John

Samuel, MD VHC

Why did you become a peer supporter?

To provide support for my colleagues.

Education

St Georges University School of Medicine, St Georges, Grenada Residency

Charleston Area Medical Center, Charleston, WV

What’s your favorite way of recharging?

Completely disconnecting from work and relaxing with family and friends.

I am most comfortable providing peer support across the following: Personal Crisis + Professional Crisis + Exhaustion/Burnout

John.S.Samuel@kp.org // 703-999-3481

What is an interesting fact about you?

I’m always curious and learning. I have most random knowledge of lots things.

Head & Neck

BALT DCSM NOVA Select your SERVICE AREA to view Peer Supporters near you.

Shankar Sridhara, MD Falls Church

Why did you become a peer supporter?

Collegiality and comradeship are the driving forces that make every work day better!

What’s your favorite way of recharging?

Hanging out with my kids.

I am most comfortable providing peer support across the following:

Education

Boston University School of Medicine, Boston, MA Residency

Walter Reed Army Medical Center, Washington, DC

What is an interesting fact about you?

I enjoyed serving in the Army before becoming a Permanente doctor, and this has heavily influenced I much value a team approach to work and personal life.

Adverse Patient Event + Personal Crisis + Professional Crisis + Unanticipated Patient Outcome + Exhaustion/Burnout Death + Medical Error, + Threat or Harassment + Microaggression

Shankar.K.Sridhara@kp.org // 571-389-4011

Why did you become a peer supporter?

I was a second victim during a time that there wasn’t a name for what was happening to me as a health care provider. I want to be a resource for colleagues who need to connect without judgement.

Education

Residency

Georgetown University, Washington, DC

What’s your favorite way of recharging?

The Johns Hopkins Hospital, Baltimore, MD Greater Baltimore Medical Center, Baltimore, MD

My favorite way of recharging during the workday is to say a prayer and take a few deep breaths. After work, I enjoy working out at Orange Theory Fitness and Club Pilates. Finally, there’s nothing better than taking a trip with family to explore a new destination.

I am most comfortable providing peer support across the following:

What is an interesting fact about you?

I recently published a book with several classmates from Georgetown University School of Medicine. It took us 10 years write and get to publication, but persistence paid off.

Adverse Patient Event + Professional Crisis + Unanticipated Patient Outcome + Litigation + Exhaustion/Burnout

Diane Boykin, MD North Arundel Ada Emarievbe, MD

Columbia Gateway

Why did you become a peer supporter?

Being a physician is both rewarding and challenging. I want to be able to help my colleagues still see the reward, even in challenging and difficult situations. Our careers do not often allow us to practice self compassion; being a peer supporter allows me to (re)introduce this to our physicians.

Education

Georgetown University School of Medicine, Washington, DC

What’s your favorite way of recharging?

Sitting in my backyard with my puppy listening to the many sounds of nature around me.

Residency

Medstar Washington Hospital Center, Washington, DC

What is an interesting fact about you?

I am not on any social media platforms :)

I am most comfortable providing peer support across the following: Adverse Patient Event + Personal Crisis + Professional Crisis + Unanticipated Patient Outcome + Exhaustion/Burnout Death + First Death, Litigation + Medical Error + Threat or Harassment + Microaggression

Tony Cooper, MD

Marlow Heights

Why did you become a peer supporter?

I enjoy supporting new physicians in the practice. After 24+ years with the organization, I think I have a pretty good perspective to share and assist with the transition.

Education

Howard University College of Medicine, Washington, DC

What’s your favorite way of recharging?

Travel and time with my family and friends.

I am most comfortable providing peer support across the following:

Residency

University of Virginia School of Medicine, Charlottesville, VA

What is an interesting fact about you? I’m a Girl Dad.

Adverse Patient Event + Professional Crisis + Unanticipated Patient Outcome + Exhaustion/Burnout Death + First Death + Litigation + Medical Error + Threat or Harassment

William.A.Cooper@kp.org // 301-785-4809

Stacey Garrett, MD Regional

Why did you become a peer supporter?

Who better to support a physician during an adverse event or challenging time, than another physician. I think we are uniquely positioned to listen, understand and provide feedback to our peers during a difficult time.

Education

University of Illinois College of Medicine, Chicago, IL

What’s your favorite way of recharging?

Residency

Medstar Georgetown University Hospital, Washington, DC

Being around family and friends, as well as exercising. What is an interesting fact about you? I enjoy traveling.

I am most comfortable providing peer support across the following:

Adverse Patient Event + Professional Crisis + Unanticipated Patient Outcome + Exhaustion/Burnout + Litigation Medical Error + Threat or Harassment + Microaggression

Stacey.A.Garrett@kp.org // 202-754-0748

OB/GYN

Dalila HarveyGranger, MD Marlow Heights

Why did you become a peer supporter?

To help my colleagues.

Education

Meharry Medical College, Nashville, TN

What’s your favorite way of recharging?

Spending time with close friends and/or family or alone at home or on a beach.

Supporters near you.

Residency

University of Texas Health Science Center at San Antonio, San Antonio, TX

What is an interesting fact about you?

I love music from country to Afrobeats... it just depends on my mood that day.

I am most comfortable providing peer support across the following: Adverse Patient Event + Personal Crisis + Professional Crisis + Unanticipated Patient Outcome + Exhaustion/Burnout Medical Error + Threat or Harassment + Microaggression

Dalila.D.Harvey-Granger@kp.org // 571-408-3193

Nikhila Iruku, DO Kensington

Why did you become a peer supporter?

I would like to be part of peer support to help we create a community of physicians in MAPMG that are compassionate, listen without judgement and support ongoing struggles with clinical care.

Education

Philadelphia College of Osteopathic Medicine, Philadelphia, PA

What’s your favorite way of recharging?

Taking long walks by the river, meditation and connecting with loved ones who fill my cup.

I am most comfortable providing peer support across the following: Professional Crisis + Unanticipated Patient Outcome + Exhaustion/Burnout

Residency

Beth Israel Medical Center, New York, NY

What is an interesting fact about you?

I love the water but do not know how to swim. Yes, I am the lady with the life jacket in the ocean!

Connie Liang, MD

Kensington

Why did you become a peer supporter?

Education

University at Buffalo State University of New York, Buffalo, NY

Residency

Medstar Washington Hospital Center, Washington, DC

We all have worked in health care and faced challenges at work and home. Often, we are the second victims of traumatic, unanticipated, adverse patient care events that can negatively impact our mental health and well-being. I became a peer supporter because I want to help and effectively recognize the problem and immediately offer support to my colleagues who are experiencing emotional or physical symptoms from these acute traumatic incidents. By sharing experiences, providing emotional support, and offering education and resources, we can all help to lessen the stress and alleviate the suffering. I believe it is vital that we provide support so we can grow, empower each other, and achieve faster recovery and better wellness.

What’s your favorite way of recharging?

My favorite way of recharging is spending quality time with my family and friends. I have a great group of work family members who love spending time with each other at and outside work.

What is an interesting fact about you?

I am an animal lover, and I have two dogs. I rescue dogs, and I enjoy educating and advocating against animal cruelty. Someday, I would love to own a farm.

I am most comfortable providing peer support across the following:

Adverse Patient Event + Personal Crisis + Professional Crisis + Unanticipated Patient Outcome + Death First Death + Exhaustion/Burnout

Connie.L.Liang@kp.org // 202-346-3350

Vivia Liang, MD Falls Church

Why did you become a peer supporter?

Nominated by a colleague who thought I am a good listener and can help other colleagues who may need to be heard.

Education

Virginia Commonwealth University, School of Medicine, Richmond, VA

What’s your favorite way of recharging?

Traveling every few months and tending to my fruit trees/flower garden on a daily basis.

I am most comfortable providing peer support across the following:

Residency

Medstar Washington Hospital Center, Washington, DC

What is an interesting fact about you?

I enjoy watching documentaries and reading non-fiction books.

Adverse Patient Event + Unanticipated Patient Outcome + Litigation + Medical Error + Threat or Harassment

C.Vivia.Liang@kp.org // 703-946-8080

Bhavisha Menezes, MD Reston

Why did you become a peer supporter?

I was nominated by a colleague initially but this issue really hits home for me. I understand how isolating it can be when you are struggling with something and how much it helps to have a lifeline.

Education

State University of New York Health Science Center, Brooklyn, NY

What’s your favorite way of recharging?

Yoga, meditation, traveling and dancing, spending time with my family .

Residency

Beth Israel Medical Center, New York, NY

What is an interesting fact about you?

I was born in Bombay and grew up in New York City. Being a first generation immigrant, as well as growing up American has given me a unique perspective in my role as a full time OB/GYN and a mother of 2 boys. I am always learning how to achieve the right balance.

I am most comfortable providing peer support across the following: Adverse Patient Event + Personal Crisis + Professional Crisis + Unanticipated Patient Outcome + Death First Death + Litigation + Medical Error

near you.

Why did you become a peer supporter?

I would like to be able to help out other colleagues at times of need.

Education

Allama Iqbal Medical College, Lahore, Pakistan

What’s your favorite way of recharging?

Vacation, watching TV and playing squash.

I am most comfortable providing peer support across the following: Adverse Patient Event + Professional Crisis + Exhaustion/Burnout

Residency College of Medicine at Urbana, Urbana, IL

What is an interesting fact about you?

I was raised in Nigeria and used to speak Hausa but have forgotten it since.

Ophthalmology

Metasebia Munie, MD

Largo

Why did you become a peer supporter?

As physicians, we are held to a very high standard of giving impeccable care to our patients 100% of the time. We also have to balance this with giving time to our families but we often give little time/care to ourselves. This frequently leads to burn out. I joined to be a peer supporter to become a source of support to fellow physicians.

Education

University of Vermont College of Medicine, Burlington, VT Residency

Henry Ford Hospital, Detroit, MI

What’s your favorite way of recharging?

I love to travel with my family and see new places. We strive to travel every 3-4 months.

I am most comfortable providing peer support across the following: Adverse Patient Event + Personal Crisis + Professional Crisis + Death + Exhaustion/Burnout

What is an interesting fact about you?

If I wasn’t a physician, my next love would have been working as a travel agent.

Orthopedics

Pamela Cobb, MD

Capitol Hill

Why did you become a peer supporter?

Education

The George Washington University School of Medicine and Health Sciences, Washington, DC

Practicing medicine , balancing a family and friends and a myriad of other life issues can all place stress on a physician. Sometimes this stress can feel overwhelming. Having a confidential ear to help support you during these times who understands your workplace and its demands and can offer support I think is extremely beneficial and is why I chose to volunteer as a peer supporter.

What’s your favorite way of recharging?

I like to exercise, walk my dogs, and get together with my friends.

I am most comfortable providing peer support across the following:

Residency

George Washington University Hospital, Washington, DC

What is an interesting fact about you?

Before I went to medical school I was a ski patroller at Crystal Mountain in Washington State and a river raft guide in Idaho on the Lower Salmon River.

Adverse Patient Event + Personal Crisis + Professional Crisis + Unanticipated Patient Outcome + Exhaustion/Burnout Litigation + Medical Error + Threat or Harassment + Microaggression

Pamela.Cobb@kp.org // 202-583-1101

Terrill Julien, MD

Largo

Why did you become a peer supporter?

The best support comes from people who have walked in your shoes.

Education

George Washington University School of Medicine and Health Sciences, Washington, DC

What’s your favorite way of recharging?

Exercising and socializing.

I am most comfortable providing peer support across the following: Unanticipated Patient Outcome + Microaggression

Terrill.P.Julien@kp.org // 301-938-5492

Residency

Massachusetts General Hospital, Boston, MA

What is an interesting fact about you?

I lived in Japan for 5 years.

Pain Management – Complex Care

BALT DCSM NOVA Select your SERVICE AREA to view Peer Supporters near you.

Greg Khan-Arthur, DO

South Baltimore

Why did you become a peer supporter?

Practicing medicine can be filled with uncertainty and unwanted outcomes for patients and providers. Grappling with the personal and professional fallout of these complex circumstances is not something we should attempt on our own. I became a peer supporter because we all deserve to feel supported and cared for by our peers, and avail ourselves of the tremendous resources to help us through difficult times.

Education

UMDNJ School of Osteopathic Medicine, Stratford, NJ

What’s your favorite way of recharging?

Vacation! But when that’s not possible, I like to do things I’d do on vacation anyway... like practice my photography, hang out with friends (or make new ones), exercise, or get a babysitter and have a date night.

Residency Maimonides Medical Center, Brooklyn, NY

What is an interesting fact about you?

I used to perform internal investigations of police misconduct for the NYPD before I went to med school. It taught me a lot about perspectivetaking and the importance of asking open-ended questions.

I am most comfortable providing peer support across the following: Adverse Patient Event + Personal Crisis + Professional Crisis + Unanticipated Patient Outcome + Exhaustion/Burnout Death + First Death + Litigation + Medical Error + Threat or Harassment + Microaggression

Gregory.A.Khan-Arthur@kp.org // 410-271-7338

Pediatrics

Ife Omitowoju, MD

Baltimore/Washington Medical Center

Why did you become a peer supporter?

Education

Case Western Reserve University, Cleveland, OH Residency University of Maryland Medical Center, Baltimore, MD

I became a peer supporter to be a support to colleagues as they go through what can be one of the most stressful times in their lives. Through my career, I have been through difficult situations and I have witnessed colleagues deal with situations as well. I have seen some colleagues work through difficult incidents well with peer support and I have seen some colleagues quit medicine, burn out, or have unfavorable physical/mental outcomes from the stress. When we have support and advice from peers that understand what we go through as physicians, it helps get through difficult incidents with favorable outcomes.

I am most comfortable providing peer support across the following:

What’s your favorite way of recharging?

Reading fiction novels, binging Netflix shows, spending time with my family.

What is an interesting fact about you?

I am also a marriage counselor. I counsel engaged couples through premarital counseling.

Adverse Patient Event + Personal Crisis + Professional Crisis + Unanticipated Patient Outcome + Exhaustion/Burnout Death + First Death + Litigation + Medical Error + Threat or Harassment + Microaggression

Ifeoluwa.Y.Omitowoju@kp.org // 443-934-0821

Susan Chhabra, MD

Why did you become a peer supporter?

To be an active participant in our group.

What’s your favorite way of recharging?

Walking my dog.

Education

The George Washington University School of Medicine and Health Sciences, Washington, DC

What is an interesting fact about you?

I like to visit galleries.

Susan.Chhabra@kp.org // 301-310-5244

Residency

Virginia Commonwealth University Medical College of Virginia Hospital, Richmond, VA

I am most comfortable providing peer support across the following: + Personal Crisis + Exhaustion/Burnout

Select your SERVICE AREA to view Peer Supporters near you. BALT DCSM NOVA

Shannon

Dawson-

Richardson, MD Caton Hill

Why did you become a peer supporter?

I wanted to be available to my colleagues when they need someone to talk to about challenges they are facing and provide a safe space.

Education

Howard University College of Medicine, Washington, DC Residency

Children’s Medical Center of Dallas, Dallas, TX

What’s your favorite way of recharging?

Spending time with my family, going for a walk.

What is an interesting fact about you?

I enjoy decorating and always looking for new projects.

I am most comfortable providing peer support across the following: Adverse Patient Event + Personal Crisis + Professional Crisis + Unanticipated Patient Outcome + Death First Death + Medical Error + Threat or Harassment + Microaggression + Exhaustion/Burnout

Shannon.M.Dawson@kp.org // 703-719-1626

Podiatry

BALT DCSM NOVA

Amit Luhadiya, MD

Capitol Hill

Why did you become a peer supporter?

To help colleagues reach their full potential while also helping me to improve my own professional growth.

Select your SERVICE AREA to view Peer Supporters near you.

Education

New York College of Podiatric Medicine, New York, NY

What’s your favorite way of recharging?

Watching comedy shows.

I am most comfortable providing peer support across the following: Professional Crisis + Exhaustion/Burnout

Amit.X.Luhadiya@kp.org // 202-853-1880

Residency Wyckoff Heights Medical Center, Brooklyn, NY

What is an interesting fact about you?

I tried out for the Tennis U.S. Open in 1994.

Amit Patel, DO Northwest

Why did you become a peer supporter?

Education

Philadelphia College of Osteopathic Medicine, Philadelphia, PA

We are a truly dedicated and caring group of physicians who really want the best for our patients. We spend so much time and effort in taking care of others that often we can easily allow caring for ourselves fall to the wayside, and if this occurs for too long then can be a slippery slope. We have resources and strategies to help manage the daily burden of demands that we carry. I’m here as another resource for my fellow colleagues.

Residency

University of Michigan Hospitals, Ann Arbor, MI

What’s your favorite way of recharging?

Playing and listening to music, regular exercise, watching movies/TV shows, playing video games.

What is an interesting fact about you?

I currently enjoy performing (guitar/singing) at older adult care residences.

I am most comfortable providing peer support across the following: Adverse Patient Event + Personal Crisis + Professional Crisis + Unanticipated Patient Outcome + Death + First Death Litigation + Medical Error + Threat or Harassment + Microaggression + Exhaustion/Burnout

Amit.M.Patel@kp.org // 202-308-9499

Radiology

Hussan

Tysons

Mohammed, MD

Why did you become a peer supporter?

To pay it forward. I’ve been fortunate to have amazing colleagues, friends, and mentors who have helped me throughout my journey as a physician, and I’d like to be there for others who could use the same support.

Education

University of Maryland School of Medicine, Baltimore, MD

What’s your favorite way of recharging?

Reading, prayer/meditation, walks outside, and trips to the park with family.

Residency

Los Angeles County+USC Medical Center, Los Angeles, CA

What is an interesting fact about you?

I briefly went through a skateboarding phase in high school. FYI learning how to ollie while riding is much harder than it looks. I still have the scars...

I am most comfortable providing peer support across the following: Adverse Patient Event + Personal Crisis + Professional Crisis + Unanticipated Patient Outcome Microaggression + Exhaustion/Burnout

Hussan.S.Mohammed@kp.org // 571-419-0880

Rheumatology

Vrishali Dalvi, MD

Largo

Why did you become a peer supporter?

I was invited and it seemed an excellent way to contribute to the medical group.

Education

Maharaja Sayajirao University of Baroda, Gujarat, India

What’s your favorite way of recharging? Gardening.

I am most comfortable providing peer support across the following:

Adverse Patient Event + Personal Crisis + Professional Crisis + Unanticipated Patient Outcome + Exhaustion/Burnout Death + First Death + Medical Error + Threat or Harassment + Microaggression BALT

Residency

Atlanta Medical Center, Atlanta, GA

What is an interesting fact about you?

I have two medical degrees from 3 countries, though I practiced only one since coming to the USA.

Surgical Services

Why did you become a peer supporter?

It is important to realize that health care providers often are assumed to be detached and able to compartmentalize, but we are also human and affected by things around us.

Education

Baylor College of Medicine, Houston, TX Residency Saint Joseph Medical Center – Houston, Houston, TX

What’s your favorite way of recharging?

Chocolate, history books and podcasts, chocolate, world music, and chocolate!

I am most comfortable providing peer support across the following: Adverse Patient Event + Personal Crisis + Professional Crisis + Unanticipated Patient Outcome + Exhaustion/Burnout Death + First Death + Litigation + Medical Error

Chaitanya.S.Mangalmurti@kp.org // 703-946-9801

Urology

Compton Benjamin, MD

Gaithersburg

Why did you become a peer supporter?

I am very critical of myself when things do not go perfectly. Being a peer supporter allows me to let my peers know that having a bad outcome does not make you a bad physician. It just makes you human.

Education

Mount Sinai School of Medicine, New York, NY Residency

George Washington University Hospital, Washington, DC

What’s your favorite way of recharging?

Escaping reality by watching a science fiction movie or romantic comedy.

What is an interesting fact about you?

I love building computers.

I am most comfortable providing peer support across the following: Adverse Patient Event + Personal Crisis + Professional Crisis + Unanticipated Patient Outcome + Exhaustion/Burnout First Death + Medical Error + Threat or Harassment + Microaggression

Compton.Benjamin@kp.org // 301-938-3549

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