MIXED REALITY

Efficient And Ecofriendly Way Of Solving Technical Issues

Sharing our expertise and supporting our customers to improve their print results is one of our greatest strengths. Mixed reality technologies have the potential to transform customer service. The use of HoloLens, in particular, is changing the way our service technicians interact with their customers and resolve technical issues.

Holo Lens Service By Marabu

Efficient and eco-friendly way of resolving technical issues

No need to send a technician on-site, customers receive a HoloLens device to connect with a remote service technician

Real-time communication between the customer and technician

Technician can overlay documents, images and markers in the customer‘s field of view to guide them

Saves time and reduces travel stress for service technicians

Reduces carbon footprint by eliminating the need for travel

Successfully used in a variety of service scenarios, including repairs, ink change-overs, and ink adjustments

The HoloLens device is returned to Marabu after use and is ready for the next customer

Protecting Printed Substrates

Liquid coatings were originally designed to protect printed substrates from chemical or mechanical damage. But they can be put to many other uses. Marabu offers the UV-curable technology MaraShield UV. The concept is mainly based on three pillars:

1. Primer

UV inkjet inks often fail to adhere properly to challenging substrates, such as glass or polypropylene. We use an evenly-applied primer as a bonding layer.