HEALTH & SOCIAL CARE
CASE STUDY SUCCESS
Aveley Lodge Residential Care Home Top Job pre-qualifies candidates, reducing wasted time interviewing unsuitable candidates and increasing the successful candidate offer rate, so Aveley Lodge can focus on its core function of running a quality residential care home.
Challenges and focus for Aveley Lodge
Shortage of suitable candidates
Aveley Lodge has been operating successfully for many years and had managed its recruitment requirements itself. The staff involved in recruiting new carers experienced a period of difficulty not only sourcing candidates but finding that at interview candidates were not as suitable as their CV or experience suggested. The Team Leader and Director eventually became exasperated when large amounts of time were being wasted for all involved.
Although it is easier to recruit staff for adult care than child care for residential homes, Aveley Lodge found a shortage of suitable candidates - often without relevant experience and not able to drive. At the start of the Covid-19 pandemic in 2020, there was a surge of candidates into the care sector. Employees in other hospitality or service sectors were furloughed and considering other employment. However, as restrictions have eased, this pool has shrunk, and a shortage has returned. There is a noticeable shortage of candidates leaving school and college with qualifications in health and care subjects into the employment market on a long-term level.
Frustrated, repeated unsuccessful recruitment kept them from focusing on their core functions of investing in existing staff to provide the highest quality care for residents.
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01206 548421 Top Jobrecruitment.com
Top Job stands out Until this year, Aveley Lodge had not used a recruitment agency, instead using nationwide recruitment databases. However, the Director and Team Leader found some suitable CVs that did not translate into eligible candidates at the interview. Frustrated by the amount of time spent on unsuccessful recruiting, Aveley Lodge approached Top Job’s Health & Social Care team to improve its successful recruitment. Top Job actively seeks out candidates qualified for the role required.
Top Job’s approach To avoid Aveley Lodge staff wasting time and resources on interviews that were not leading to offers, the Top Job team prequalifies candidates before referring them. The Aveley Lodge Team Leader interviews suitable candidates, and the Director is only involved in the approval process. Top Job has a wide range of resources for its recruitment, utilising nationwide candidate and CV databases and researching social media and headhunting where required.
HEALTH & SOCIAL CARE
CASE STUDY SUCCESS
Meeting all the required skills Aveley Lodge’s semi-rural setting has meant that finding care staff with the right skills and suitability to a family home environment and who can drive has been an additional challenge. The Top Job Health & Social Care team searches out candidates that meet all the required skills and have the right disposition for the home’s ‘family feel’. Aveley Lodge Recruitment Goals To significantly reduce management time on unsuccessful recruitment and increase the time available for core duties.
To recruit adult care staff with the proper care skills and driving qualifications.
To recruit staff who can fit into a family environment for the care home residents and their families. To create a solid team to operate the highquality levels of personal and social care needed for residents to allow the Aveley Lodge to improve its offering further.
Top Job Goal Success Top Job recruitment services have freed up Aveley Lodge’s Team Leader and Director to focus on their core responsibilities. When a staffing requirement arises, Aveley Lodge is reassured that it will spend less time on the recruitment process, only interviewing appropriate candidates and having a much higher offer rate.
Top Job has successfully placed several candidates at Aveley Lodge with the correct skills and family environment caring ethos. At the time of writing, Aveley Lodge is fully staffed.
Successful recruitment has meant that Aveley Lodge has been able to take on new referrals and patients and has plans to expand.
Outcomes Having seen the benefits of using a local independent recruitment agency Top Job, Aveley Lodge plans to continue benefitting from the recruitment service to focus on improving care quality and meeting CQC regulations.
“
Top Job Recruitment has enabled Aveley Lodge to do what it does best, providing the highest standards of care to residents, reassuring families their loved ones are in the best hands. Dealing with Top Job is always a pleasure. I have regular contact/dealings with Alex and Shannah and they are very professional but also very down to earth. Both Alex and Shannah appear to go out of their way to cater for our needs and will always touch base and check that everything is going well and if there is anything they can do to help. We are very happy with our dealings with Top Job and would highly recommend them.”
Katy- Team Leader
About Aveley Lodge Aveley Lodge is a Residential Care Home in a village outside Colchester, Essex, caring for older people, including end of life care. It is proud to offer a ‘home from home’, with dedicated personal care plans whilst maintaining the highest standards in safety and hygiene, accommodation and catering. Its holistic approach includes social interaction and stimulus and truly understanding ‘care’ in its broadest sense. “A dedicated, passionate team of care professionals that really do put the service users at the heart of everything they do.”1 Selected staff have begun the required training under the Gold Standards Framework (GSF) to become an accredited care home. Contact our 1 “ Putting People First” Award at Heath & Social Care the East of England Care Awards 2017 Judge. team now to help you find the right staff
2016–2021
Let’s work together.
01206 548421 Top Jobrecruitment.com