heä thoáng nhaän dieän thöông hieäu orchid hotel
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www.orchidhotel.com.vn HEÄ THOÁNG NHAÄN DIEÄN THÖÔNG HIEÄU ORCHID HOTEL
Xuaát baûn thaùng 4 naêm 2010 Copyright © 2010 by Orchid Hotel. All rights reserved Thoâng tin chi tieát www.orchidhotel.com.vn Hoã trôï veà Heä thoáng nhaän dieän thöông hieäu brand.helpdesk@orchidhotel.com.vn
HEÄ THOÁNG TIEÂU CHUAÅN
Hoaù ñôn baùn haøng
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CÔ BAÛN
NGÖÔØI MÔÛ CÖÛA Logo Decal treân xe Duø che Theû giöõ xe Theû haønh lyù Theû ñi xe
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SAÂN BAY baûng ñoùn khaùch
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VAÊN PHOØNG PHAÅM Danh thieáp Giaáy tieâu ñeà Bao thö tieâu chuaån Giaáy ghi chuù Giaáy decal nhieàu muïc ñích Böu thieáp Thieäp möøng
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ÑOÀNG PHUÏC Nhaân vieân leã taân Nhaân vieân phuïc vuï phoøng vaø baûo veä Nhaân vieân phuïc vuï beáp vaø nhaø haøng Nhaân vieân vaên phoøng
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YÙ nghóa logo Orchid Hotel Quy ñònh tyû leä töông quan giöõa caùc thaønh toá Giôùi haïn khoâng gian cuûa logo Quy ñònh kích thöôùc toái thieåu cho logo Quy ñònh maøu ñaëc tröng Logo treân neàn maøu ñaëc tröng Phieân baûn traéng ñen Tröôøng hôïp ñaëc bieät Thaønh toá ñoà hoïa hoã trôï Moät soá caùch söû duïng sai Logo Quy ñònh kieåu chöõ
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HEÄ THOÁNG TIEÂU CHUAÅN AÙP DUÏNG HEÄ THOÁNG BAÛNG HIEÄU Beân ngoaøi Quaày tieáp taân Beân trong
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AÁN PHAÅM CHO KHAÙCH SAÏN
KHU VÖÏC PHOØNG NGUÛ
KHU VÖÏC COÂNG COÄNG
Baûng caám huùt thuoác Theû treo cöûa phoøng “Xin ñöøng laøm phieàn”, “Vui loøng doïn phoøng” Phieáu goùp yù vaø thoâng tin khaùch haøng
CHECK-IN Teäp giöõ khoùa phoøng Theû khoaù töø
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Danh muïc thöùc uoáng trong tuû laïnh 50 Baûng chæ daãn treân ñieän thoaïi 51 Baûng giaù dòch vuï giaët laø 52 Baûng “höôùng daãn söû duïng keùt saét” 53 Khaên taém 54 Thaûm chuøi chaân 55 Goái vaø ga giöôøng 56 Deùp mang trong phoøng 57 Tuùi vaûi ñöïng ñoà 58 Tuùi giaáy du lòch 60 Night turn down card 61 No night turn down card 62 Card chuùc möøng khi khaùch ñeán 63 Card “chuùc treû nguû ngon” 64 Card “With compliments” 65 Bao ly 66 Hoäãp ñöïng keïo socola 67 Hoäp ñeå ñoà trong phoøng taém 68 Caùc vaät duïng trong phoøng taém vaø vaät duïng khaùc 69 KHU VÖÏC AÅM THÖÏC Khaên giaáy Khaên aên Loùt ly, ñöôøng söõa ñoùng goùi Thöïc ñôn ñieåm taâm
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AÁN PHAÅM DAØNH CHO QUAÛNG CAÙO 47 48 49
Trang thoâng tin ñieän töû Brochure khaùch saïn Thö ñieän töû Baûn ñoà cho khaùch du lòch
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heä thoáng tieâu chuaån cô baûn
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yù nghóa logo orchid hotel Logo Orchid Hotel laø moät thieát keá nhu nhaõ vaø tinh vi, gioáng nhö ñaëc tröng cuûa ngaønh ngheà dòch vuï cuûa söï taän tuïy. Veà toång theå, logo laø nhöõng neùt maûnh mai keát hôïp, theå hieän söï tinh teá ñaëc tröng cuûa con ngöôøi xöù Hueá. Veà maøu saéc, maøu tím nheï cuûa Hueá vaø xanh laù cuûa caây keát hôïp vôùi nhau raát haøi hoaø vaø söï saép ñaët cuûa hoïa tieát laø coù chuû ñích. Vôùi boá cuïc naøy, nhìn thoaùng qua, ta nhö thaáy caû moät gioø phong lan xanh ñang buoâng xuoáng nhöõng boâng tím khoe saéc. Nhìn ôû moät goùc ñoä khaùc, logo gioáng nhö moät khung cöûa soå xanh môû ra moät vöôøn hoa tím bieác, caûm giaùc mang ñeán thaät eâm ñeàm vaø nheï nhaøng. Ñoù cuõng chính laø caûm giaùc maø khaùch haøng seõ ñöôïc ñaûm baûo khi ñeán vôùi Orchid Hotel.
HEÄ THOÁNG NHAÄN DIEÄN THÖÔNG HIEÄU ORCHID HOTEL
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tyû leä töông quan giöõa caùc thaønh toá Logo laø moät phaàn quan troïng khoâng theå taùch rôøi trong heä thoáng nhaän dieän thöông hieäu cuûa Orchid Hotel. Chæ coù logo taïo ra töø file goác do Orchid Hotel cung caáp môùi ñuû tieâu chuaån ñeå söû duïng. Khoâng ñöôïc phoùng taùc, veõ laïi hoaëc thieát keá theâm bôùt baát kyø yeáu toá naøo cuûa logo Orchid Hotel. Hình daùng thieát keá cuûa Logo ñöôïc thoáng nhaát trong moïi tình huoáng söû duïng vaø phaûi tuaân theo nhöõng chæ daãn trong cuoán Heä thoáng nhaän dieän thöông hieäu naøy ñeå ñaûm baûo hình daùng nguyeân baûn cuûa logo khoâng bò thay ñoåi.
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7A
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HEÄ THOÁNG NHAÄN DIEÄN THÖÔNG HIEÄU ORCHID HOTEL
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giôùi haïn khoâng gian cuûa logo Khoâng gian cuûa logo chính laø voøng baûo veä thöông hieäu, nhaèm traùnh aûnh höôûng cuûa nhöõng yeáu toá khaùc leân thöông hieäu khi xuaát hieän treân moïi phöông tieän truyeàn thoâng - treân vaên baûn, treân maïng, treân truyeàn hình,... vaø moïi phöông tieän yeâu caàu khaùc. Khoaûng troáng cuûa vuøng an toaøn quanh logo luoân baèng chieàu cao cuûa chöõ O. Quy taéc naøy aùp duïng trong caùc maãu quaûng caùo, caùc baûng hieäu, nhaõn daùn hoaëc caùc öùng duïng töông töï.
x height clear zone
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x
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HEÄ THOÁNG NHAÄN DIEÄN THÖÔNG HIEÄU ORCHID HOTEL
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quy ñònh kích thöôùc toái thieåu Ñeå logo treân caùc aán phaåm ñöôïc deã daøng nhaän dieän baèng maét thöôøng vaø thuaän tieän trong vieäc saûn xuaát caùc vaät phaåm quaûng caùo, kích thöôùc toái thieåu cuûa logo ñöôïc qui ñònh nhö sau: ° Trong moïi tröôøng hôïp, chieàu ngang toái thieåu cuûa logo laø 30mm. Chieàu cao ñöôïc xaùc ñònh theo tyû leä töông öùng. ° Trong caùc öùng duïng treân maøn hình nhö web, chieàu ngang toái thieåu cuûa logo laø 60px. Chieàu cao ñöôïc xaùc ñònh theo tyû leä töông öùng.
30mm
HEÄ THOÁNG NHAÄN DIEÄN THÖÔNG HIEÄU ORCHID HOTEL
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qui ñònh maøu ñaëc tröng Caùc tieâu chuaån maøu, caùc thoâng soá maøu ñöôïc söû duïng chính xaùc, ñaûm baûo khoâng coù baát kyø thay ñoåi naøo cho taát caû caùc öùng duïng cuûa logo Orchid Hotel vaø phaûi ñöôïc tuaân thuû nghieâm ngaët trong taùi saûn xuaát ñeå duy trì tính nhaát quaùn vaø ñoàng boä cuûa thöông hieäu.
Orchid Hotel VIOLET
Orchid Hotel GREEN
Process Color 50% Cyan; 90% Magenta; 0% Yellow; 0% Black
Process Color 100% Cyan; 0% Magenta; 80% Yellow; 0% Black
RGB Value R: 144; G: 64; B: 152
RGB Value R: 0; G: 167; B: 109
HEÄ THOÁNG NHAÄN DIEÄN THÖÔNG HIEÄU ORCHID HOTEL
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logo treân neàn maøu ñaëc tröng Caùc tieâu chuaån maøu, caùc thoâng soá maøu ñöôïc söû duïng chính xaùc, ñaûm baûo khoâng coù baát kyø thay ñoåi naøo cho taát caû caùc öùng duïng cuûa logo Orchid Hotel vaø phaûi ñöôïc tuaân thuû nghieâm ngaët trong taùi saûn xuaát ñeå duy trì tính nhaát quaùn vaø ñoàng boä cuûa thöông hieäu.
HEÄ THOÁNG NHAÄN DIEÄN THÖÔNG HIEÄU ORCHID HOTEL
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phieân baûn traéng ñen Phieân baûn traéng ñen ñöôïc söû duïng cho caùc tröôøng hôïp khoâng theå duøng maøu nguyeân baûn cuûa logo Orchid Hotel. Nhö giaáy Fax, in ñen traéng...
HEÄ THOÁNG NHAÄN DIEÄN THÖÔNG HIEÄU ORCHID HOTEL
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tröôøng hôïp ñaëc bieät Trong moät soá tröôøng hôïp ngoaïi leä nhö: eùp nhuõ kim loaïi maøu ñoàng, baïc treân giaáy hoaëc treân caùc chaát lieäu kim loaïi nhö Inox, ñoàng aên moøn...
HEÄ THOÁNG NHAÄN DIEÄN THÖÔNG HIEÄU ORCHID HOTEL
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thaønh toá ñoà hoïa hoã trôï Caùc thaønh toá ñoà hoïa laø nhöõng hoïa tieát trang trí boå sung nhaèm taêng khaû naêng nhaän bieát cho thöông hieäu veà thò giaùc, vì vaäy khi theå hieän caàn tuaân thuû theo yù töôûng vaø maøu saéc moät caùch nhaát quaùn.
HEÄ THOÁNG NHAÄN DIEÄN THÖÔNG HIEÄU ORCHID HOTEL
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moät soá caùch söû duïng sai logo Treân ñaây laø moät soá tröôøng hôïp söû duïng sai logo, trong moïi tröôøng hôïp tuyeät ñoái khoâng laøm bieán daïng logo nguyeân thuûy nhö: ñoåi maøu, boùp meùo, laøm nghieâng, taïo boùng ñoå, ñaët treân neàn coù maøu gaàn gioáng vôùi logo...
HEÄ THOÁNG NHAÄN DIEÄN THÖÔNG HIEÄU ORCHID HOTEL
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quy ñònh kieåu chöõ (hard copy) Font chöõ cuûa Orchid Hotel laø Agaramond Pro ñöôïc söû duïng trong caùc thieát keá in aán treân giaáy (on paper). Boä kí töï Agaramond Pro hoã trôï 21 ngoân ngöõ: Vieät Nam, Basque, Breton, Catalan, Ñan Maïch, Haø Lan, Anh, Phaàn Lan, Phaùp, Gaelic (Irish/Scots), Ñöùc, Iceland, Indonesia, Ai len, YÙ, Na Uy, Boà Ñaøo Nha, Saami (Southern), Taây Ban Nha, Swahili, Thuïy Ñieån.
Agaramond Pro
Heading Body heading Level 1 Body heading Level 2 Body text
Body Emphasis Level 1
Body Emphasis Level 2
Body Emphasis Level 3
Agaramond Pro Regular 31/32pt Sentence case
Agaramond Pro Bold 13/15pt
Title Case
Agaramond Pro Regular 9/12pt
Sentence case
Agaramond Pro Regular 9/12pt
Sentence case
Agaramond Pro Italic 9/12pt
Text Case
Agaramond Pro Regular 9/12pt
Text Case
Agaramond Pro Regular 9/12pt
Text Case
HEÄ THOÁNG NHAÄN DIEÄN THÖÔNG HIEÄU ORCHID HOTEL
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quy ñònh kieåu chöõ (soft copy) Trong tröôøng hôïp laøm vieäc vôùi vaên baûn thoâng thöôøng, taøi lieäu göûi ra ngoaøi, hoaëc söû duïng trong moâi tröôøng tröïc tuyeán maø font chöõ Agaramond Pro khoâng theå ñính keøm, hoaëc khoâng coù saün treân maùy ngöôøi söû duïng, font chöõ Times New Roman ñöôïc söû duïng thay theá.
Times New Roman
Heading
Times New Roman Regular 31/31pt Sentence case
BODY HEADING LEVEL 1
Times New Roman Regular 13/15pt All caps
Body heading level 2
Times New Roman Bold 13/15pt Sentence case
Body text
Times New Roman Regular 9/11pt Sentence case
Body Emphasis Level 1
Times New Roman Italic 9/11pt Text case
Body Emphasis Level 2
Times New Roman Bold Italic 9/11pt Text case
HEÄ THOÁNG NHAÄN DIEÄN THÖÔNG HIEÄU ORCHID HOTEL
heä thoáng tieâu chuaån aùp duïng
HEÄ THOÁNG baûng hieäu
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baûng hieäu beân ngoaøi * Kích thöôùc: Tæ leä thuaän vôùi chieàu roäng maët tieàn khaùch saïn. * Quy caùch: Söû duïng chaát lieäu ñeøn Neon hoaëc Aluminium.
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baûng hieäu khu vöïc saûnh * Kích thöôùc: Tæ leä thuaän vôùi chieàu roäng vaùch & canh giöõa. * Quy caùch: Söû duïng chaát lieäu inox maï ñoàng, hoaëc mica ñeå taïo chöõ noåi vôùi ñoä daøy logo 15 mm.
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baûng hieäu khu vöïc phoøng * Kích thöôùc: Chieàu cao chöõ: 100 mm Chieàu roäng: tæ leä vôùi chieàu cao cuûa chöõ. * Quy caùch: Söû duïng chaát lieäu inox maï ñoàng, hoaëc mica ñeå taïo chöõ noåi vôùi ñoä daøy chöõ laø 10 mm.
RESTAURANT PARKING
100mm
HEÄ THOÁNG NHAÄN DIEÄN THÖÔNG HIEÄU ORCHID HOTEL
aán phaåm khaùch saïn
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teäp giöõ khoùa phoøng * Kích thöôùc: 60 x 90 (mm) * Quy caùch: In boán maøu In aán treân giaáy taùi cheá
Maët tröôùc
Maët sau
ORCHID HOTEL 30A Chu Van An Street, Hue City, Vietnam T. (84-54) 383 1177 / 383 1178 F. (84-54) 383 1213 E. info@orchidhotel.com.vn www.orchidhotel.com.vn
HEÄ THOÁNG NHAÄN DIEÄN THÖÔNG HIEÄU ORCHID HOTEL
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theû khoùa töø
* Kích thöôùc: 54 x 85 (mm) * Quy caùch: In hai maët In treân chaát lieäu nhöïa PVC
Maët tröôùc
Maët sau
YOUR ROOM Keep all your valuables in the safe located in your room or our safe deposit facilities, free of charge at the Front Desk. For any assistance or service, please contact our Delighted to Serve at extension “0’’. NOTES Check-in time is at 14.00. Check-out time is at 12.00 noon. A Late Check Out policy is according to availability with a charge of fifty percent of room rate for stays that are after 12PM-Noon but before 6PM, then late Check Out that is after 6PM, there is a charge of a full nights room rate plus taxes. Payments made by Master, Visa or Traveler's Cheque is surcharged 3%. Breakfast serves from 6:30 am - 10:00 am. www.orchidhotel.com.vn
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hoaù ñôn baùn haøng * Kích thöôùc: 145 x 210 (mm) Löu yù: tuøy vaøo muïc ñích söû duïng coù theå theâm hoaëc bôùt moät soá muïc vaøo hoùa ñôn sao cho hôïp lyù.
30A Chu Van An Street, Hue City T. (84-54) 383 1177 / 383 1178 F. (84-54) 383 1213 E. info@orchidhotel.com.vn www.orchidhotel.com.vn
HOÙA ÑÔN / BILL Teân / Name .................................................................. Phoøng / Room No. .................................... Ngaøy / Date ................................................................. Hoaù ñôn soá / No . ....................................... STT No.
Teân haøng Description
Coäng / Add:
Ñôn vò Unit
Soá löôïng Quantity
Giaù Unit Price
Thaønh tieàn Amount
Baèng chöõ / In Word
Thueá / VAT: Toång coäng / Total: Ngöôøi nhaän haøng Received by
Ngöôøi vieát hoaù ñôn Issued by
HEÄ THOÁNG NHAÄN DIEÄN THÖÔNG HIEÄU ORCHID HOTEL
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logo decal treân xe * Kích thöôùc: Kích thöôùc beân hoâng: Chieàu daøi logo Orchid daøi 3/2 so vôùi chieàu daøi tay naém cuûa xe innova. Chieàu cao tæ leä vôùi chieàu daøi Slogan ñaët ngang logo: Söû duïng font Zapfino. Chieàu daøi slogan gaáp ñoâi chieàu daøi tay naém. Kích thöôùc cöûa cuoái xe: Logo daøi gaáp ñoâi tay naém xe. * Quy caùch: Söû duïng chaát lieäu decal Löu yù: logo vaø slogan ñeàu ñaët ôû giöõa cöûa xeù.
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duø che
* Quy caùch: In logo vôùi 02 maøu ñaëc tröng leân duø che coù neàn maøu xaùm hoaëc traéng.
48 cm 22 cm
3 cm
HEÄ THOÁNG NHAÄN DIEÄN THÖÔNG HIEÄU ORCHID HOTEL
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theû giöõ xe daønh cho khaùch 1. Theû giöõ xe daïng caøi * Kích thöôùc: 320 x 35 (mm) * Quy caùch: Söû duïng giaáy taùi cheá, in ba maøu, hai maët 2. Theû giöõ xe daïng baám
N 000001 o
Name: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Name: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Room Number: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Room Number: . . . . . . . . . . . . . . . . . . . . . . . . . . .
Bagage Recovery Date: . . . . . . . . . . . . . . . . . . . . . . . . . .
Bagage Recovery Date: . . . . . . . . . . . . . . . . . . .
N 000001
N 000001
o
o
1 Sandiam zzriuscil dolore minit irilit lamet lutpat ad euipisi.
ORCHID HOTEL
Qui exer iliquat in et ea faci blan ex el utpat, cons eugiam nostrud dolorem dolupta tiscincing eugue commod ea faccum eugiatue delessim augait do odolobore facil dolut nostrud duisim aliquam quamet nons nostrud molorper sequisim nit inibh ero dolessequisl init nulpute minit lobor sequi blandip et, consequamet ut atin ulluptat accummolore tem velit lore magnim el enim dio odoluptat velisit nis ea con vulput aut praesed modolorem volobore veliquam nim aliquis aliquat, sequatin henibh eum at.
30A Chu Van An Street, Hue City, Vietnam T. (84-54) 383 1177 / 383 1178 E. info@orchidhotel.com.vn www.orchidhotel.com.vn
We’re using recycle-paper in Orchid Hotel
* Kích thöôùc: 200 x 40 (mm) * Quy caùch: In ba maøu, hai maët Löu yù: tuøy töøng muïc ñích coù theå in treân giaáy taùi cheá hoaëc giaáy thöôøng cho phuø hôïp.
Name: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Name: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Room Number: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Room Number: . . . . . . . . . . . . . . . . . . . . . . . . . . .
Bagage Recovery Date: . . . . . . . . . . . . . . . . . . . . . . . . . .
Bagage Recovery Date: . . . . . . . . . . . . . . . . . . .
N 000001
N 000001
o
o
2 ORCHID HOTEL 30A Chu Van An Street, Hue City, Vietnam T. (84-54) 383 1177 / 383 1178 E. info@orchidhotel.com.vn www.orchidhotel.com.vn
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theû haønh lyù daønh cho khaùch * Kích thöôùc: 80 x 100 (mm) * Quy caùch: Söû duïng giaáy taùi cheá, in ba maøu, hai maët. Coù caán raêng cöa ñeå xeù.
Maët tröôùc
Maët sau
TEÂN/ NAME: ROOM NO.: PIECE:
OF
SERIES NO.:
PIECE: SERIES NO.:
OF
ORCHID HOTEL 30A Chu Van An Street, Hue City, Vietnam T. (84-54) 383 1177 / 383 1178 F. (84-54) 383 1213 E. info@orchidhotel.com.vn www.orchidhotel.com.vn
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theû ñi xe daønh cho khaùch * Kích thöôùc: 60 x 100 (mm) * Quy caùch: Söû duïng giaáy taùi cheá, in ba maøu, hai maët.
30A Chu Van An Street, Hue City T. (84-54) 383 1177 / 383 1178 F. (84-54) 383 1213 E. info@orchidhotel.com.vn www.orchidhotel.com.vn
Taxi Number: Company:
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baûng ñoùn khaùch
* Kích thöôùc: 420 x 297 (mm) * Quy caùch: Söû duïng chaát lieäu PP daùn leân Foam Board. Haøng cuoái ghi teân khaùch.
HEÄ THOÁNG NHAÄN DIEÄN THÖÔNG HIEÄU ORCHID HOTEL
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danh thieáp
* Kích thöôùc: 90 x 55 (mm) * Quy caùch: Söû duïng giaáy Art 300gsm, in ba maøu, hai maët.
Danh thieáp khaùch saïn
Danh thieáp nhaân vieân
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giaáy tieâu ñeà tieâu chuaån www.orchidhotel.com.vn
* Kích thöôùc: 210 x 297 (mm) * Quy caùch: Söû duïng giaáy Art, in ba maøu, moät maët.
30A Chu Van An Street, Hue City, Vietnam | T. (84-54) 383 1177 / 383 1178 | F. (84-54) 383 1213 | E. info@orchidhotel.com.vn
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bao thö tieâu chuaån * Kích thöôùc: 220 x 110 x 35 (mm) * Quy caùch: Söû duïng giaáy Art, in ba maøu, moät maët. Beá, daùn thaønh phaåm.
www.orchidhotel.com.vn
30A Chu Van An Street, Hue City, Vietnam | T. (84-54) 383 1177 / 383 1178 | F. (84-54) 383 1213 | E. info@orchidhotel.com.vn
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giaáy ghi chuù
* Kích thöôùc: 105 x 145 (mm) * Quy caùch: Söû duïng giaáy Art, in ba maøu, moät maët. Daùn keo thaønh phaåm.
www.orchidhotel.com.vn
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giaáy decal nhieàu muïc ñích * Kích thöôùc: Tuøy thuoäc vaøo muïc ñích söû duïng. * Quy caùch: Söû duïng chaát lieäu Decal. Beá thaønh phaåm.
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böu thieáp
Maët tröôùc
* Kích thöôùc: 180 x 120 (mm) * Quy caùch: Söû duïng giaáy Art, in boán maøu, hai maët.
Maët sau
To:
ORCHID HOTEL 30A Chu Van An Street, Hue City, Vietnam T. (84-54) 383 1177 / 383 1178 | F. (84-54) 383 1213 E. info@orchidhotel.com.vn | www.orchidhotel.com.vn
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thieäp möøng (sinh nhaät, honey moon,...) * Kích thöôùc: 150 x 75 (mm) * Quy caùch: Söû duïng giaáy Art, in boán maøu, hai maët. Coù söû duïng giaáy can ñeå ghi thoâng ñieäp.
Maët ngoaøi
30A Chu Van An Street, Hue City, Vietnam T. (84-54) 383 1177 / 383 1178 F. (84-54) 383 1213 E. info@orchidhotel.com.vn www.orchidhotel.com.vn
Maët trong
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ñoàng phuïc nhaân vieân leã taân Ñoàng phuïc laø söï phoái hôïp giöõa caùc gam maøu ñaëc tröng vaø ñöôøng vieàn. Ñoàng thôøi keát hôïp vôùi aùo Vest ñen söû duïng trong muøa ñoâng cho caû nam vaø nöõ. * Quy caùch: Nam: aùo traéng keát hôïp vôùi caùc ñöøôøng vieàn maøu tím than, may theo daïng aùo sô mi, caùch ñieäu phaàn coå aùo vaø tay aùo. Nöõ: aùo söû duïng maøu tím nhaït, quaàn maøu tím than, may theo daïng aùo daøi truyeàn thoáng , caùch ñieäu phaàn tay aùo (tay ngaén, vieàn tay, vieàn coå vaø theâu treân taø)
Ñoàng phuïc leã taân nöõ
Ñoàng phuïc leã taân nam
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ñoàng phuïc nhaân vieân baûo veä vaø doïn phoøng * Quy caùch: Nam: aùo traéng keát hôïp vôùi caùc ñöôøng vieàn maøu tím vaø nuùt aùo laøm ñieåm nhaán. Nöõ: aùo baø ba truyeàn thoáng caùch ñieäu vôùi tay ngaén maøu tím nhaït keát hôïp vôùi caùc ñieåm nhaán ôû vieàn aùo, vieàn coå vaø vieàn tay.
Nhaân vieân baûo veä
Taøi xeá
Phuïc vuï phoøng
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ñoàng phuïc nhaân vieân beáp vaø nhaø haøng * Quy caùch: Nam: aùo traéng keát hôïp vôùi caùc vieàn maøu tím than. Nöõ: aùo daøi truyeàn thoáng caùch ñieäu (taø ngaén) vôùi tay ngaén maøu tím nhaït keát hôïp vôùi caùc ñieåm nhaán ôû vieàn aùo, vieàn coå vaø vieàn tay.
Ñoàng phuïc nhaân vieân phuïc vuï nhaø haøng
Ñoàng phuïc nhaân vieân phuïc vuï beáp aên
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ÑOÀNG PHUÏC NHAÂN VIEÂN VAÊN PHOØNG * Quy caùch: Söû duïng kieåu ñoà Vest laø chuû yeáu. Keát hôïp giöõa gam maøu traéng (aùo sômi beân trong) vaø ñen (aùo khoaùt ngoaøi) cho boä ñoàng phuïc phoái hôïp cuøng nhöõng ñöôøng vieàn maøu tím ñaëc tröng cuûa Orchid ôû coå, tay aùo.
Ñoàng phuïc nhaân vieân vaên phoøng cho nöõ
Ñoàng phuïc nhaân vieân vaên phoøng cho nam
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baûng caám huùt thuoác * Kích thöôùc: 120 x 60 (mm) * Quy caùch: Söû duïng chaát lieäu mica hoaëc inox.
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theû treo cöûa phoøng * Kích thöôùc: 75 x 200 (mm) * Quy caùch: Söû duïng giaáy taùi cheá, in hai maøu, moät maët.
PLEASE CLEAN MY ROOM
PLEASE DO NOT DISTURB
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phieáu goùp yù & thoâng tin khaùch haøng
5. Were you pleased with breakfast at our hotel? Excellent
Good
Average
Fair
Comments:
* Kích thöôùc: 120 x 210 (mm) * Quy caùch: Söû duïng giaáy Art, in ba maøu, hai maët.
6. What is your opinion about our guest services: Excellent Good Average Fair
COMMENTS CARD Dear Guest, We thank you for your staying at our hotel. We would greatly appreciate your time in giving us your valuable comments. Your responses will be used to continually improve our services. Again thank you for your time and consideration on our survey.
2 over
Internet service Laundry and dry cleaning Mini-bar Baggage storage Message service Wake-up call
1. How many times have you been in Viet Nam? The first time
N/A
Telephone service
Transportation service
3
2. Why did you choose our hotel for your stay?
Tour service
3. What do you think about our services?
7. What do you think is most important when choosing a hotel?
Comments:
Excellent Good Average Fair Unsatisfactory Receptionists/font desk:
8. Other comments
Room cleaners/cleanliness: Breakfast waitress: Comments:
9. If there are additional services our hotel could offer what would you suggest?
4. Please note the conditions of the room you are staying in? Excellent Good Average Did you find your room Clean (bed room) (bath room) Comfortable Adequately lit Air-conditioner Satellite TV Programs Equipment in good working order Comments:
Fair
N/A
10. About yourself Name
Room
No
Home Address: Business Address: Email Address:
Date of your visit:
From:
To: 51-60
Over 60
Sex:
Male
Female
Would you stay with us again
Yes
No
Would you recommend our hotel to your friends
Yes
No
Age:
Less than 30
30-40
41-50
Thank you for your stay at our Hotel and your comments. I hope we can welcome you again to our Hotel in the future.
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danh muïc f&b trong minibar * Kích thöôùc: 145 x 210 (mm) * Quy caùch: Söû duïng giaáy Art, in ba maøu, moät maët.
HOÙA ÑÔN MINIBAR MINIBAR VOUCHER Teân khaùch haøng / Guest name: ............................................................................................................................. Soá phoøng / Room no.: ........................................... Ngaøy / Date: ..........................................................
DuøNg CHO kHAÙCH SAïN/fOR HOtEl USE ONly
Chöõ kyù khaùch haøng / Guest Signature:
Thôøi gian kieåm tra/time checked: ............................. Ngöôøi kieåm tra/checked by: ...................................... .....................................................................................
STT No
Soá löôïng Par stock
Teân haøng Items
kích thöôùc Size
Ñôn giaù Init price
1
1
Golia Active
4,000
2
1
Original fruit
7,000
3
1
Hyacinth Crackers
5,000
4
1
Snecker
20,000
5
1
Pringle Chips
20,000
6
2
tan tan Nut
SL söû duïng Quantity consumed
Toång soá Amount
gioû ñoà maây / from the basket
20,000 Minibar
1
5
lavie
Small
8,000
2
1
lavie
Big
12,000
3
2
Heiniken Beer
330ml
17,000
4
2
Huda Beer
330ml
12,000
5
2
Cocacola
330ml
10,000
6
2
Swister
250ml
10,000
7
2
Winter Melon tea
330ml
10,000
Toång soá tieàn / total consumed: .......................................................................................... vND ° Ñeå thuaän lôïi vaø haøi loøng khaùch haøng, tuû Minibar seõ ñöôïc boå sung haøng ngaøy./ for your convenience and pleasure, your minibar will be replenished daily. ° Xin quyù khaùch vui loøng ñieàn vaøo hoùa ñôn ñoà Minibar ñaõ söû duïng./ Please indicates you consumption from the minibar. ° Neáu quyù khaùch söû duïng ñoà Minibar trong ngaøy traû phoøng xin vui loøng göûi hoùa ñôn naøy taïi quaày thu ngaân./ for items are consumed on your day of departure, please present this voucher to the hotel cashier. ° khaùch saïn hoa lan phuïc vuï mieãn phí cafe vaø cheø haøng ngaøy. giaù treân tính baèng vND ñaõ bao goàm thueá vAT vaø phí phuïc vuï./ Coffee and tea is provided with our compliments. All rates are in VND and inclusive VAt and service charge.
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baûng chæ daãn söû duïng ñieän thoaïi * Kích thöôùc: 120 x 210 (mm) * Quy caùch: Söû duïng giaáy Art, in ba maøu, moät maët.
HOW TO MAKE A CALL Hotel calling Reception: 100 or 0 Room to room: Dial Room No. Calling inside Hue Please dial:
9 + tel no.
Calling to outside Hue Please dial:
9 + 0 + area code + tel no.
Overseas call Please dial:
9 + 00 + country code + area code + tel no.
To send a fax Please ask the reception! Thank you very much. * Note:
Local call: Domestic: Cell phone: International:
free of charge 3,000 dong/minute 5,000 dong/minute 01usd/per minute
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baûng giaù dòch vuï giaët laø HOÙA ÑÔN GIAËT LAØ LAUNDRY & DRY CLEANING PRICE LIST Teân khaùch haøng / Guest name: .....................................................................................
* Kích thöôùc: 210 x 297 (mm) * Quy caùch: Söû duïng giaáy Art, in ba maøu, moät maët.
Xin vui loøng ñieàn vaøo oâ döôùi ñaây / Please spesify:
Soá phoøng / Room no.: ....................................................................................................
Treo / Hanger
Hoà / Starch
Ngaøy / Date: ...................................................................................................................
Gaäp / Folder
Khoâng hoà / No strarch
Hoùa ñôn soá / Invoice no.: ................................................................................................
Thöôøng / Normal *
Nhanh / Express * *
Mieâu taû Description Veùt (boä) / Suit (2 pcs) AÙo sô mi daøi tay / Shirt Long Sleeve AÙo sô mi ngaén tay / Shirt Short Sleeve AÙo phoâng / T-Shirt AÙo len sôïi / Knitted AÙo veùt - Caø vaït / Vest - Tie AÙo Jacket ñoâng / Winter Jacket Khaên quaøng coå / Scarf Quaàn boø/ Jeans Quaàn daøi / Trousers Quaàn sooùc / Shorts aùo nguû nöõ / Night-dress Pyjamas / Pyjamas (Set) Khaên taém / Bath - Towel AÙo loùt / Undershirt Quaàn loùt / Underpants Taát / Socks Khaên tay / Handkerchief Vaùy daøi / Long Dress Tuùi / Bag Vaùy ngaén / Pleated Skirt - Mini Skirt Chaên / Blanket Nhöõng loaïi khaùc / Others
Giaët öôùt / Laundry Tính / Count Ñôn giaù Khaùch Khaùch saïn Price Guest Hotel NA 7,000 6,000 7,000 8,000 NA 12,000 6,000 8,000 7,000 5,000 7,000 10,000 5,000 3,000 3,000 3,000 2,000 10,000 12,000 9,000 30,000
Coäng Total
Laø / Pressing Only Tính / Count Ñôn giaù Khaùch Khaùch saïn Price Guest Hotel 20,000 3,000 3,000 3,000 3,000 3,000 7,000 4,000 4,000 4,000 3,000 3,000 5,000 3,000 NA NA NA NA 5,000 NA 5,000 12,000
Coäng Total
Coäng / Total: .................................................................................................................................... VND Giaët nhanh (50 % tính theâm) / Express (50 % surcharge): ............................................................ VND Toâi ñoàng yù vôùi nhöõng ñieàu kieän treân ñaây / I agree to and accept the conditions of above service state Chöõ kí khaùch haøng / Guest's Signature
1. Xin vui loøng ñaùnh daáu ñoà giaët laø vaøo coät daønh cho khaùch. Trong tröôøng hôïp quyù khaùch khoâng ñaùnh daáu tröôùc, khaùch saïn seõ caên cöù treân söï ñaùnh daáu cuûa nhaân vieân khaùch saïn. Sau khi nhaän haøng traû töø nhaân vieân khaùch saïn, xin quyù khaùch kieåm laïi ñoà tröôùc khi rôøi khoûi quaày. Khaùch saïn seõ khoâng chòu traùch nhieäm veà vieäc thaát laïc ñoà sau khi quyù khaùch ñaõ nhaän vaø rôøi ñi./ Please indicate the number of articles to be laundered (guest count), falling which the hotel count will prevail. Before leaving the counter, count your articles. No claim will be entertained after leaving the laundry shop. 2. Neáu do kieåu caùch vaø chaát lieäu vaûi, khaùch saïn seõ khoâng chòu traùch nhieäm ñoái vôùi quaàn aùo bò co, phai maøu, hoûng hoaëc maát nhöõng vaät trang söùc ñính treân quaàn aùo nhö hoa, haït cöôøm vaø/hoaëc baát cöù söï thieät haïi naøo khaùc ñaõ noùi ôû treân./ Due to the conditions and characteristics of the material used in the articles, we will not be liable for shrinkage, colorfading, damaged of decorative beads, trims, buttons and omamental designs and/or any other damage due to the normal wear and tear of the said articles. 3. Khaùch saïn khoâng chòu traùch nhieäm tröôùc baát cöù thieät haïi naøo ñoái vôùi quaàn aùo caàn taåy hoaëc xöû lyù ñaëc bieät theo yeâu caàu cuûa quyù khaùch./ Special treatment and removal of stains will be at owner’s risk. 4. Khaùch saïn seõ chòu traùch nhieäm veà nhöõng thaát laïc hoaëc hoûng do nhöõng tình huoáng khaùch quan nhöng seõ haïn cheá toái ña vaø chi phí ñeàn buø cao nhaát khoâng vöôït quaù 10 laàn giaù ñoà giaët laø. Moïi thaéc maéc xin baùo laïi cho nhaân vieân khaùch saïn trong voøng 24h keøm theo hoùa ñôn giaët laø./ Our liability for loss or damage due to uncontrollable circumstances shall be limited to the fail value of the articles but not exceeding ten times the cost of the laundry or dry cleaning service. Any problems should be reported within 23 hours and accompanied by theirs receipt. 5. Khaùch saïn seõ khoâng chòu traùch nhieäm tröôùc baát cöù ñoà vaät coù giaù trò bò maát khi quyù khaùch ñeå queân trong ñoà giaët./ The hotel is not liable for loss of any valuables left in the garment. (*) Thöôøng / Normal: Ñoà giaët tröôùc 10h saùng seõ traû vaøo toái ngaøy hoâm sau / Before 10:00 A.M will be returnel the following day evening. (* *) Nhanh / Express: Ñoà giaët tröôùc 10h saùng seõ traû trong ngaøy, phí coäng theâm 50 % / Before 10:00 A.M will be returnel the same day with 50 % surcharge.
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höôùng daãn söû duïng keùt saét * Kích thöôùc: 120 x 210 (mm) * Quy caùch: Söû duïng giaáy Art, in ba maøu, moät maët.
INSTRUCTION MANUAL This safe can be operated by either 4 digit code or credit card TO OPEN SAFE Open safe by digit code: press on correct 4 digit code, door will be opened automatically. Open safe by credit card: sliding the correct credit card, door will be opened automatically. OPEN LOCK SAFE Close safe by digt code: enter your 4 digits code. Then press “#” button, door will be closed automatically. Note: after the 4 digits code is set, the safe can only be open/ lock under this code unless safe has been reset. Close safe by credit card: sliding the correct credit card, door will be closed automatically. Note: after the card is set, the safe can only be open/close under this card unless safe has been reset. Note: after three times wrong entry, safe will be clocked for 15 minutes.
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khaên taém söû duïng trong phoøng
Khaên Taém
Khaên Maët
* Kích thöôùc: Tæ leä logo tính theo chieàu roäng (chieàu cao tæ leä vôùi chieàu roäng cuûa logo, hoaëc hoa vaên) Teân saûn phaåm Kích thöôùc Khaên maët Khaên tay Khaên taém
34 x 34 (cm) 55g/c 34 x 70 (cm) 30g/c 65 x 140 (cm) 500g/c
3 cm
Kích thöôùc logo (theo chieàu roäng) 12 cm
12 cm
18 cm Khaên Tay
30 cm
5 cm
10 cm
* Quy caùch: Taát caû caùc khaên duøng trong nhaø taém ñeàu söû duïng maøu traéng, coù logo daäp chìm treân khaên. Khaên maët söû duïng hoa vaên daäp chìm.
30 cm
18 cm
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thaûm chuøi chaân
* Kích thöôùc: 45 x 80 (cm) - 360g/c
12.5 cm
* Quy caùch: Söû duïng logo vôùi kích thöôùc 40 cm chieàu roäng, canh giöõa.
40 cm
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goái vaø Ga giöôøng
* Quy caùch: Söû duïng chaát lieäu Cotton keát hôïp theâu hoa vaên Orchid trang trí.
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deùp mang trong phoøng * Quy caùch: Söû duïng chaát lieäu vaûi loâng theâu logo Orchid.
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tuùi vaûi ñöïng ñoà
* Quy caùch: Söû duïng chaát lieäu vaûi boá, daïng tuùi ruùt daây.
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tuùi giaáy du lòch
1. Tuùi nhoû * Kích thöôùc: 240 x 300 x 80 (mm) * Quy caùch: Söû duïng giaáy taùi cheá, in boán maøu, hai maët Beá, daùn thaønh phaåm. 2. Theû giöõ xe daïng baám * Kích thöôùc: 260 x 320 x 100 (mm) * Quy caùch: Söû duïng giaáy taùi cheá, in boán maøu, hai maët Beá, daùn thaønh phaåm.
ORCHID HOTEL
ORCHID HOTEL
30A Chu Van An Street, Hue City, Vietnam T: (84-54) 383 1177 / 383 1178 F: (84-54) 383 1213 E: info@orchidhotel.com.vn ww.orchidhotel.com.vn
30A Chu Van An Street, Hue City, Vietnam T: (84-54) 383 1177 / 383 1178 F: (84-54) 383 1213 E: info@orchidhotel.com.vn ww.orchidhotel.com.vn
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night turn down card Maët tröôùc
* Kích thöôùc: 160 x 80 (mm) * Quy caùch: Söû duïng giaáy taùi cheá, in hai maøu, hai maët
Maët sau
We Wish You A Cloudless & Relaxing Night’s Sleep
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no night turn down card
Maët tröôùc
Maët sau
* Kích thöôùc: 75 x 200 (mm) * Quy caùch: Söû duïng giaáy taùi cheá, in hai maøu, hai maët
We have noted your request That you not be disturbed. However, do not hesitate to call If you would like our service To prepare your room For the night.
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card chuùc möøng khaùch ñeán Maët tröôùc
* Kích thöôùc: 160 x 80 (mm) * Quy caùch: Söû duïng giaáy taùi cheá, in hai maøu, hai maët
Maët sau
Welcome to Orchid Hotel
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card chuùc treû nguû ngon Maët tröôùc
* Kích thöôùc: 160 x 80 (mm) * Quy caùch: Söû duïng giaáy taùi cheá, in hai maøu, hai maët. Daùn decal hình caùc con vaät ngoä nghónh leân maët sau cuûa card chuùc nguû ngon daønh cho beù.
Maët sau
Good night my baby!
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“with compliments” CArd Maët tröôùc
* Kích thöôùc: 160 x 80 (mm) * Quy caùch: Söû duïng giaáy taùi cheá, in hai maøu, hai maët.
Maët sau
With compliments
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bao ly
Shots
Milk
Syrup
Drink
Careful
Decaf
Xin löu yù thöùc uo áng cuûa coù theå co baïn øn the beve raát noùng rage yo u’re abou to enjoy is extrem t ely
* Quy caùch: Söû duïng giaáy carton, in ba maøu, moät maët. Caán, beá thaønh phaåm.
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hoäp ñöïng chocolate 80 mm
* Quy caùch: Söû duïng giaáy Couche, in moät maøu, moät maët, caùn môø hai maët vaø lôùp giaáy kieáng boïc Chocolate.
50 mm
* Kích thöôùc: 80 x 110 (mm), thaønh phaåm : 80 x 50 (mm)
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* Quy caùch: Söû duïng giaáy Couche, in hai maøu, moät maët. Caán, beá thaønh phaåm.
6cm
* Kích thöôùc logo: 30 mm chieàu roäng
11cm
caùc vaät duïng trong phoøng taém
SHOWER CAP
SHOWER CAP
SHOWER CAP
0.8cm 6cm
HEÄ THOÁNG NHAÄN DIEÄN THÖÔNG HIEÄU ORCHID HOTEL
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caùc vaät duïng trong phoøng taém * Quy caùch: Ñoái vôùi caùc saûn phaåm nhoû, neân söû duïng logo coù kích thöôùc phuø hôïp theo quy ñònh cuûa guideline.
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khaên giaáy trong nhaø haøng * Kích thöôùc logo: 60 mm chieàu roäng * Quy caùch: Söû duïng giaáy luïa, in hai maøu, moät maët. Caán, beá vaø xeáp thaønh phaåm.
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khaên aên trong nhaø haøng * Quy caùch: Söû duïng chaát lieäu vaûi, daäp noåi logo treân khaên.
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ñöôøng söõa ñoùng goùi, loùt ly 1. Loùt ly * Kích thöôùc: 60 x 60 (mm) * Quy caùch: Söû duïng giaáy Art, in moät maøu, moät maët. Boài daøy, caán, beá thaønh phaåm. 2. Goùi ñöôøng * Quy caùch: Söû duïng giaáy taùi cheá, in moät maøu, moät maët. Caán, beá, daùn thaønh phaåm.
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menu ñieåm taâm saùng 100 mm
* Kích thöôùc: 100 x 180 x 70 (mm) * Quy caùch: Söû duïng giaáy Ivory, in ba maøu, moät maët. Caán, beá vaø xeáp thaønh phaåm.
PLEASE ASK WAITRESS TO ORDER EGGS
180 mm
PLEASE ASK WAITRESS TO ORDER EGGS OVEREASY
OVEREASY
SCRAMBLE
SCRAMBLE
OMLET
OMLET
BOILED EGGS
BOILED EGGS
FRIED EGGS
FRIED EGGS
BEEF & PORK RICE NOODLES HUE STYLE
BEEF & PORK RICE NOODLES HUE STYLE
THANKS
THANKS
70 mm
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aán phaåm Quaûng Caùo
76
trang thoâng tin ñieän töû Trang thoâng tin ñieän töû ñöôïc xaây döïng chuû yeáu vôùi caùc yeáu toá ñoà hoïa mang ñaäm chaát Hueá cuøng caùc saéc maøu ñaëc tröng cuûa Orchid Hotel. Ñoàng thôøi, phoái hôïp vôùi nhöõng ñoaïn flash chuyeån ñoäng vaø bieán hoùa mang laïi caùi nhìn thaân thieän vaø cao caáp.
HOME . LOCATION . ACCOMODATION . ROOMS . SERVICES . PHOTOS . TOUR .
ORCHID HOTEL
NEWS . CONTACT
Welcome to
Orchid Hotel
60%
FIND & REsERvE
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HOME . LOCATION . ACCOMODATION . ROOMs . SERVICES . PHOTOS . TOUR .
HOME . LOCATION . ACCOMODATION . ROOMs . SERVICES . PHOTOS . TOUR .
NEWS . CONTACT
TOuR BOOkING
HuE TOuRs & ExCuRsIONs
* Card operated * Lectronic door locks * In-Room Electronic Safe * Heating & cooling air-conditioning * IDD tel in bedrooms & bathrooms * free ADSL & Wireless internet * Wi-fi connectivity in public areas
Title *
Coming to the old capital of Vietnam, you can contemplate the huge community of architectural works shaped by the wonderfully talented hands and intellect of the Vietnamese people. While visiting Hue, almost no one skips a boat trip on the Perfume River to enjoy Hue chants and folk songs performed by Hue girls. What’s more, when you enjoy Imperial Music – a symbol of the learned music school of Vietnam – played by extraordinarily talented instrumentalists, you will understand why this is considered part of the intellectual cultural heritage of mankind. Don’t forget to taste bun bo (a spicy beef noodle soup), com hen (rice with tiny mussels), tom chua (shrimp sauce) and cakes of all kinds... all will give you a different, unforgettable delight for the unique tastes of Hue...
full name * Phone * Email * Country Tour Code
WHAT IS INCLUDED IN THE PRICE ? Buffet breakfast, 2 bottles of water per day, CoffeeTea, Welcome drink , fast Internet access,computers and Wifi in public areas, DVD library and in-room DVDs, 4pm snacks (fruit or cakes) books and games, all taxes and service charges. No hidden extras!
HUI006-Bach Ma National Park
Credit Card Type Billing Adddress Credit Card No.
Phong Nha Cave Bach Ma National Park DMZ tour ( Demilitarized Zone) Around Hue By Private Bike or Car Boat trip on Perfume River City Tour by Bus and Dragon Boat
CSC Expiry Date Remarks
FIND & REsERvE
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Check out
* Modify & Cancellation
Month / Date / Year
Month / Date / Year
Copyrighted by Orchid Hotel 2010. All Rights Reserved.
NEWS . CONTACT
DELuxE ROOMs
Room
Adults GO
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Copyrighted by Orchid Hotel 2010. All Rights Reserved.
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taøi lieäu quaûng caùo (brochure)
Tôø bìa
Tôø ruoät
* Kích thöôùc: 100 x 210 (mm) ALWAYS MOST PLEASURE
* Quy caùch: Bìa: söû duïng giaáy taùi cheá, in boán maøu, moät maët, gaáp 3. Ruoät: söû duïng giaáy Art, in boán maøu. ORCHID HOTEL 30A Chu Van An Street, Hue City, Vietnam T. (84-54) 383 1177 / 383 1178 F. (84-54) 383 1213 E. info@orchidhotel.com.vn www.orchidhotel.com.vn
Tôø ruoät
Tôø ruoät
YOUR SUITE IS THE ULTIMATE COMBINATION OF ART, LIFESTYLE & CULTURE
ROOM WITH A VIEW... AND SO MUCH MORE!
From the uppermost floor of Orchid Hotel, we can hear the melodic waves of the Huong River and follow the silhouette of Trang Tien Bridge on the water below. Our hotel is located in the middle of the busiest district of the former capital, so that every historical site and landscape is within easy access.
Orchid Hotel provides room standards equivalent to a four-star hotel, at preferential prices for our most dedicated and loyal guests. In addition, our newly-renovated suites feature the latest accoutrements which are ideally matched to our state-of-the-art reception and room-service staff.
Thaønh phaåm
Orchid Hotel offers every essential for the maximum relaxation of all our guests whether they seek a simple excursion or a more intrepid exploration in this land where is full of wonderful and mysterious locales.
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thö ñieän töû
Dear Mr. Thuan An, Body text is Arial 10pt ranged left, unjustified (ragged right) in upper and lower case. The email template has been designed so that it can be used in every business mail. Body text is Arial 10pt ranged left, unjustified (ragged right) in upper and lower case. The email template has been designed so that it can be used in every business mail. Body text is Arial 10pt ranged left, unjustified (ragged right) in upper and lower case. The email template has been designed so that it can be used in every business mail. Best Regards,
Nguyen Van A General Manager ORCHID HOTEL
30A Chu Van An Street, Hue City, Vietnam | T. (84-54) 383 1177 / 383 1178 | F. (84-54) 383 1213 E. a.nguyen@orchidhotel.com.vn | W. www.orchidhotel.com.vn | Ext. 125
Confidentiality Caution: This email is intended only for the use of the individual addressee or organisation to whom it is addressed and may contain information that is privileged and confidential. If you, the reader of this email, are not the intended recipient, you must not disseminate, distribute or copy this email. If you have received this email in error, please immediately notify us by phone or by return email. This e-mail is copyrighted. VinaCapital is not liable if an e-mail or attachment is altered without its written consent
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baûn ñoà cho khaùch du lòch An Hoa Gate
CANH NO
M HH. THA
EN
An Dinh Palace
HUE ANCIENT CAPITAL
For any assistance or service, please contact our Delighted to Serve at extension “0”.
I
LA
N
G
24-hour security & reception
H IE U TR BA
EU
EN KH UY
YOUR ROOM To activate the air conditioning and lighting in your room, simply place your room key into the power slot located near the door. Leave your key in the slot whilst you are in the room and remove it as you leave.
Hue, The Climate is divided into two distinguished seasons: The dry season (from March to August) with the highest temperature of 39,9 ˜C, and the rainy season (from August to January) with the average temperature of 19,7 ˜C, and the lowest temperature of 8,8 ˜C. During this season, there is usually daily rain, which may last for week. Vietnamese often have 3 names, but it is the last part that is pronounced as the first name. Learning some basic sayings and words can go a long way, especially when bargaining in the markets.
XIN CHAØO ! Welcome to the Orchid Hotel! It is our pleasure to have you staying with us whilst you are in Hue City and it is always our best intention to make your stay memorable. Should there be anything that we can do to make your stay more comfortable or enjoyable, please do not hesitate to contact me directly at 091 426 3752. Your comfort and satisfaction is the measure of our success. Yours sincerely, DUNG ANH TRAN Hotel Manager
When crossing the street, look both ways and keep walking at a constant pace. If unsure of oncoming traffic, do not step backward and do not run. Motorbike riders are assuming you are walking forward and compensate for that. Beware of cars, buses and trucks which take on the “bigger is best” attitude. When shopping, better prices can be obtained if working with Vietnamese Dong through the US dollars is widely accepted.
RI
NG UY
(04) 3831 7755 (04) 3936 0500 (04) 3823 5500 (04) 3845 3736 (04) 3944 5700 (04) 3846 3000 (04) 3843 0245 (04) 3825 6256 (04) 3772 7327
C E
AI KH
GH N
G
N
N
UA
BE
Q
AN TR
G
T K IE NG UO TH
Vietcom Bank
U PH AN
Vietin Bank
G
TR
Camellia Massage
DON LE QUY
LY
H
AI
NG
BA
UY
TR
U
EN
N
TRUOGN TO
NHAN
TH U C
PHAN BOI CHAU
C
T RA N
O
U
H
PH
T
Kieu Vu Foot Massage
Police Head Quarters
E
U
N
G
HU
EN
AI
EN
VO
Little Italy H
UY
TR
G
NG
UN
VA N AN
DA
UY
CO
DON G
H
Xuan Trang Cafeteria
CH U
Viet nam Airlines
NG
EN
PHUONG NGUYEN TRI Sinh Cafe
NG
PH
IN
XQ ATM Bank Internet Cafe Tropical Garden DMZ Bar & Cafe Restaurant AU IS La Carambole Restaurant TH Port
Main Post CAO VAN Office TRAN Mandarin Cafe
I
Australian British Canadian Chinese French Japanese German Italian United States
GENERAL INFORMATION & HANDY HINTS
UY
O
Non-registered of Visitor are not permitted to stay in guest rooms after 9:00pm.
Tang Quang Pagoda
NG
N
DINH
Keep all your valuables in the safe located in your room or in our safe deposit facilities, free of charge, at the Front Desk.
M
U
S
N IE
D
B IE
O
I
KH
H
H
MB
U N
N
H
I .B
TO
X
G
D IE
U O
N
RO YA L
IE H
C
H
Do not open your room to strangers
Most public offices and some shops are closed for lunch varying from 11.30am until 2pm, close at 4pm. On Saturdays they close at noon.
O
U
Ba Pagoda
O
VU ON
PH
TRUO NG A
EMBASSIES 822 325 115 113 114 116 110 1080 822 175 822 131 3898989
Former Indian Mosque
U LA P. NG
H
TR
N
IN
C
IN
HU NG
AN
D
U
D
Dieu Pagoda
NG DOI CU
Phu Cam Church
CH
GE
Tu Dam Pagoda
N
BR ID
PHAN
Linh Quang Pagoda
TR
LE LOI
H
NGO QUYEN
PHA
A
EN G TI
B
C
BRI DGE
AN
OI
U HA
A
TH
I
TR AN
N PHU XUA
Hue Train Station
R IVER
Vegetarian Restaurant Bo De
Hue Central Hospital
Quoc Hoc School
M
H
H
Ho Chi Minh Museum LE LOI
DA
C
N
N Dong Ba Market RA Lac Thanh & TTrang Tien Plaza Lac Thien Restaurant
HU O NG La Residence Hotel & Spa
G Phu Xuan Bookstore UN
YE
Truong Tu Gate
Flag Tower
BACH DANG
23 THANG 8 ICH K HIEM
YE
U
ONG
A
Military Museum
T ON G DU Y T AN
U
G
LE T RU C
National History Museum Ngo Mon Gate
GOD
PHAN DANG LUU
Thai Hoa Palace
DANG TRAN CON
SAU TAM
H AN T H U Y EN Hien Nhon Gate Fine Art Museum DIN H C ON G T RAN G Imperial Museum
Chuong Duc Gate
NG. THIEN THUAT
DAN G DU N G N G U Y EN C H I DIEU
G
N
DOAN THI DIEM
TON THAT THIEP
NGUYEN CU TRINH
LE DUAN
Forbiden City
N
N G U Y EN B IEU
Hue Central Hospital Emergency Police Fire Directory Assistance International Operator Information Hue Train Station Immigration Department Mai Linh Taxi
FOR YOUR OWN SECURITY Tang Quang Ong H Pagoda NPagoda
Dong Ba Gate
M AI T H U C LOAN
Hoa Binh Gate
LE DU AN
TO
H
HUYNH THUC KHANG DAO DUY TU
NGO DUC KE
LE THANH TON
TRAN NGUYEN DAN
DAN G T H AI T H AN
T RAN N G U Y EN H AN
PH
DINH TIEN HOANG
TINH TAM
N H AT LE
Y ET K IEU
U PA
400m
200m
LE VAN HUU
T H AC H H AN
NGO THOI NHIEM
NM
T
G
TRIEU QUANG PHUC
THIE
IA
PHUNG HUNG
NGUYEN TRAI
HOANG DIEU
0 BACH DANG
N
LE DAI HANH
TO
Ta (Left) Gate
LE TRUNG DINH TRAN QUY CAP
LE NGOC HAN
Huu (Right) Gate
G
T H AI PH IEN
LE NGA
Y Thao Garden Restaurant
N
THANH GIONG
SAU TAM
TRAN QUOC TOAN
LE DUAN
LE NGA
NGUYE
DINH TIEN HOANG
Chanh Tay (West) Gate TON THAT THIEP
* Quy caùch: Söû duïng chaát lieäu giaáy Art, in boán maøu, hai maët.
THE ESSENTIAL NUMBERS
T AN G B AT H O
LU ON G N G OC Q U Y EN NGUYEN TRAI
* Kích thöôùc: 210 x 297 (mm)
BA
T
BigC Super Market
Make sure to drink plenty of bottled water as it is easy to become dehydrated. MEET THE PEOPLE AND HAVE FUN!
30A Chu Van An Street, Hue City T. (84-54) 383 1177 / 383 1178 F. (84-54) 383 1213 E. info@orchidhotel.com.vn www.orchidhotel.com.vn
HEÄ THOÁNG NHAÄN DIEÄN THÖÔNG HIEÄU ORCHID HOTEL