InterSell B2B E-commerce

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InterSell Trade E-commerce Presentation walkthrough

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InterSell website public/private website and online catalogue

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InterSell online trade account ordering and account management

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InterSell & ERP integration

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InterSell administration managing catalogue and website content

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InterSell benefits

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Customer Self Services

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Searching for products Fast line order entry Browse product catalogue Save/load orders Order process Order history Order status Account details

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InterSell trade e-commerce

InterSell B2B E-commerce is made up of four key areas. • Public/Private website - This provides general information and can allow access to a basic product catalogue. • Customer self service area - This is the heart of the trade ordering service. • Administration for the public website - Manage the content on the public website such as ‘News’, ‘FAQs’, ‘About us’ etc. • Administration for customer self service area – Administrators setup new customer account access to those who have been given a customer number on the ERP application.

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InterSell website public/private website and online catalogue

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Public/Private Website •

The website can be part of a public site, or it can be accessed one the user has entered their login details.

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InterSell provides you with a content managed website to promote your complete range of brands, ranges and products.

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The website is an ideal way to communicate to a general audience, attract new account customers or be a future platform for your own retail sales channel

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Public/Private Website •

InterSell’s Website has website a content management system for: • Product catalogue • News • FAQs • Press releases • Banners • Advertising • Special pages.

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InterSell online trade account ordering and account management

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Account login •

To order from the trade website, users will have to enter a unique username and password (established on your InterSell admin system). This not only means that the system will be able to identify the customers, it also means that your competitors will be unable to access any sensitive product information.

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To obtain password customers will first have to their account record exported to InterSell from Navision.

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Customer self service •

Features: • • • • • • •

Latest announcements Offers/News Order history Account summary Contact details Create an order View website catalogue

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A registered customer can view all their orders placed online.

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Any order saved online can be viewed and used again from the My Orders tab.

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Customers will be able to see all the orders they have placed with you and their order process status. To do this, the order details and status will need to come from the ERP data export.

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Ordering online • • • • • • •

Ordering online is quick and simple to use 5 step process Customers see products at their agreed pricing and discounting Intersell can use best price policy Customers see only what they are able to order Ordering can be by pack, carton or pallet, depending how all customers order. Find product using: Search, Browse, FastLine, SKU

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Building an order: FastLine order entry •

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Enter stock codes and quantities from a document (such as Word or Excel). This means you can add items to your document and then copy and paste them into the fast lines box in one go. There are three ways to add multiple fast lines to your order: • Comma delimited • Tab delimited • Without quantities

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Building an order: FastLine order entry •

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Enter stock codes and quantities from a document (such as Word or Excel). This means you can add items to your document and then copy and paste them into the fast lines box in one go. There are three ways to add multiple fast lines to your order: • Comma delimited • Tab delimited • Without quantities

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Building an order: searching • • • • •

Enter key words See stock availability in results View product line details and image thumbnail Choose items from results list. Back to order when finished choosing.

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Building an order: browse the catalogue • •

Each brand can have its own ‘home page’ Control content • Banners • Group thumbnails • Intro text

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Building an order: browse the catalogue •

Catalogue shows the order quantity the user has requested against each product in the page

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In public ‘mode’, the website would only show general information.

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If retail e-commerce is enabled, the end consumer would see the RRP/SRP price.

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Building an order: browse the catalogue •

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Users can move though the catalogue and add items to their order without having to leave the catalogue. Click on ‘< back to order’ to view the order pad.

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Building an order: searching the catalogue •

The catalogue search allows the customer to search on two keywords and returns a result listing similar to the order pad search.

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The customer can simply add items from the search and either continue with another search or browser the catalogue ‘tree’

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Building an order: saving the order •

Orders can be saved at any time during order building

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Orders can be saved temporarily

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Orders can be saved as a regular order template

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Placing an order: the order pad •

The Order Pad shows the customer stock availability, pricing, discounting, order quantities, product minimum order quantities and line details.

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Placing an order: step 1 - the order pad •

Items can be added directly using the quick add features

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User can save the order

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Order header and advisory notices are displayed on the right hand side

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If the customer has met the minimum order value they can proceed to reviewing the delivery details and placing the order

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Placing an order: step 3 - review order •

Customer is presented with a complete breakdown of their order

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O rder can be saved

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Order can still be amended

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Placing an order: step 2 - order header •

Customer is already identified

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Enter PO

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Select requested ship date

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If user can order for multiple locations a drop down address list appears

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Enter special instructions

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Placing an order: step 4 - finalise •

Before the order is placed, the customer is presented with a summary of prices

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InterSell can be setup to check for Pro-forma customers or customer who have exceeded their credit limit. In such cases the customer can still place the order with their credit card, rather than on account

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Placing an order: optional - pro-forma payment •

Customer is already identified

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Enters credit card details

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Payment made to your account

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Order completed

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Placing an order: step 5 - confirmation •

Customer is presented with summary of transaction

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Can either go to order tracking or the homepage

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InterSell & ERP

integration

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Placing an order: order tracking •

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Order tracking shows complete details of the order. The order is then ready for export into the ERP application

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Placing an order: order tracking

internet

ERP System

InterSell

MiniCopy Customers Customers

HTTPS Orders

Products

Products

Prices & Discounts

Orders Stock Levels

Stock Levels

Firewall • •

Prices & Discounts

Firewall

Data is exchanged via ERP and the website securely via MiniCopy An import export schedule enables stock, prices, products, customers and orders to be updated at different times

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InterSell Administration

Managing catalogue and website content

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Administration: managing catalogue and site content •

An easy to use interface lets you control all your marketing information and enhance the product catalogue with additional content

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Administration & Maintenance

• Import and export data with the ERP application. • View online customer account. Useful when ordering on behalf of a customer. • Create an order via the customer’s account. • Setup trade customers and their various order locations to use InterSell. • Control licensing visibility and product exclusions

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InterSell benefits

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Benefits of InterSell •

Always open - available 24/7/365

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Correct pricing - customers order with agreed pricing and discounting - increase accuracy of orders

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Simple and fast to use - low level IT skills need - encourages frequency and volume of orders - orders are imported directly into your ERP application

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More customers - cost effective to deal with export customers and from smaller retailers - Ideal for customers with multiple order locations

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Saves money - increases accuracy of order taking - faster order processing - extends the value of the existing investment in your ERP application - remove bad credit sales

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InterSell

Thank you. Marcus Pullen Business Director Aspin Interactive marcusp@aspin.co.uk www.aspin.co.uk T: 44 (0)1794 500 200

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