Day to Day Qatar

Whether you are a resident or a visitor to Qatar, there are many things to know about your stay in Qatar, from day to day activities to government tasks. Visas See Traveller Information in the Discovering Qatar section. Accidents and Medical Emergencies Call 999.

Newspapers

There are three local English daily newspapers published in Qatar: Gulf Times Founded in 1978, the newspaper is the first English newspaper in Qatar, and the first publication of the Gulf Publishing and Printing Company in Qatar. gulf-times.com The Peninsula Launched in 1996 by Al Sharq, the newspaper has extensive news coverage from around the world with a primary focus on life in Qatar. thepeninsulaqatar.com Qatar Tribune Launched in 2006 by Dar Al Watan publishing, printing and distribution, the newspaper covers news from Qatar and around the world. qatar-tribune.com There are other international titles that arrive in Qatar, but a little later, including the international New York Times. The Arabic dailies published in Qatar include Al Arab alarab.qa, Al Sharq al-sharq.com, Arrayah raya.com and Al Watan al-watan.com. Most newsagents deliver newspapers if asked. Dailies are also available online.

Television and Radio

Al Jazeera The most watched Arabic news channel in the Arab world is broadcast from Doha in English (101.7 FM, aljazeera.com) and Arabic (102.6 FM, aljazeera.net) 24/7. Alkass A group of eight sports channels that are broadcast 24/7 from Qatar focusing on domestic football. alkass.net Al Rayyan TV An Arabic satellite television network that broadcasts cultural and family entertainment programmes. alrayyan.tv beIN Sports Watch and stream live sports including La Liga, Ligue 1, Copa Libertadores, Copa Sudamericana, and MLW. beinsports.com

Golfo Radio Spanish and Portuguese radio station in Qatar transmits on 98.3 FM. golforadio.com Habaieb FM 93.7 An Arabic broadcast and internet radio station. habaiebradio.com QFM Malayalam 98.6 FM First Malayalam radio station in Qatar. radio986.com Oryx FM A French service, transmits 24/7 on 94.0 FM. oryxradio.qa Qabayan Radio First and only Filipino radio channel in Qatar, operating on 94.3 FM. qabayanfm.com Qatar Television (QTV) Government-owned public service national television channel, operating Channel 1 in Arabic. qtv.qa QBS Radio Operates daily under Qatar Media Corporation (QMC) on 97.5 FM in English. qbsradio.qa QFM 95.3 Bangla, Sithula, and QFM Tamil First Sri Lankan radio stations in Qatar broadcast in Sinhalese, Bangla and Tamil languages. sithularadio.com, qfmradio.qa Quran Radio Qatar Operates 24/7 in Arabic with more than 10 talk shows on 103.4 FM. quranradio.qa Radio Olive A Hindi FM station, broadcasts 24/7 with information, music and entertainment to the diaspora fom the Indian Sub-Continent on 106.3 FM. olive.qa Sout Al Khaleej (Voice of the Gulf) An Arabic live radio station, broadcasts Arab music and entertainment on 99.0 – 100.8 FM.soutalkhaleej.fm Urdu Radio Operates daily on 107 FM in Urdu under Qatar Media Corporation (QMC). urduradio.qa

Places of Worship

Islam is the official religion of Qatar but many expatriate communities hold church services. All religious associations need to register with Qatar International Christian Ministry (QICM) to be considered legitimate. Catholic Church of Our Lady of the Rosary E4 The Catholic Church in Qatar is a part of the universal church whose spiritual head is the Pope. Daily Mass: early morning and evening in English and other languages. 4416 5550/5400, ourladyofrosarychurch.org, catholicchurchqatar.org Immanuel Mar Thoma Church – Doha, Qatar E4 Member of Inter Denominational Christian Church. 4416 5701, imtcdoha.com RCCG Rehoboth Assembly E4 A parish of the redeemed Christian Church of God. Teenage Church and Children's Club available. 7770 7783, rccgrehobothqatar.org

Sheikh Abdulla Bin Zaid Al Mahmoud Islamic Cultural Center (Fanar) D4 Al Juma’a Khutba and prayer in English for male and female English-speaking Muslims on Fridays. Open Sunday to Thursday 8 am – 1 pm and 5 pm – 8 pm. 4444 7444, binzaid.gov.qa The Church of the Epiphany E4 The Anglican Church in Qatar, a member of the Diocese of Cyprus and the Gulf, which is part of the worldwide Anglican Communion. 4416 5726, anglicanchurchinqatar.org

Government Online Whether you are a resident or a visitor to Qatar, dealing with one or more of the country's government offices is going to be a necessity at some point in your stay. You can do some services by visiting the offices and transacting directly with government officials; however, most services can be done online. Government apps You can also use your mobile phone to perform personal and corporate government transactions. Amerni Provides residents access to services of the Ministry of Labor to perform personal and corporate services such as those related to housing, security or family affairs, and employment or establishment data. EHTERAZ Created due to the COVID-19 pandemic, all visitors and residents of Qatar are required to have the app to enter public places. It's the official contact tracing app by the Ministry of Public Health (MoPH). ehteraz.gov.qa Hukoomi Enables the use of up to 650 online services accessible remotely without having to visit a government office. Metrash2 Offers the residents of Qatar an easy way to access MOI services through their mobile devices including enquiring about official documents, creating and paying for individual/ company exit permits, enquiring about and settling traffic violations, and more. Oun Helps users in Qatar to acess the services provided by the Ministry of Municipality such as pest control, tree-pruning and rain water removal, among other services. There are other important apps. The Ministry of Transport and Communications (MOTC) has the MOTC app, Sila and metroexpress by Qatar Rail. There is also Nar'aakom by the Primary Health Care Corporation (PHCC) and the Ministry of Commerce and Industry's MOCIQatar app. All government apps are available on iOS and Android. Hukoomi This is the award-winning government website, hukoomi.gov.qa. Available in English and Arabic, it is the first place to look when you have government-related queries, offering more than 500 services. It serves as an access point to the many services provided by the government and allows everyone, visitors and residents alike, to make transactions online. Regularly updated, it has many e-services and links to various government ministries, councils, departments and institutions. It also provides information and articles about Qatar. Hukoomi is also available as an app on iOS and Android. Registration: Some services, such as driving licences, require online registration with a Qatari ID card for residents and nationals or a passport number for users outside Qatar. Ministry of Interior (MOI) Services MOI is committed to keeping both citizens and residents continuously informed and updated about their services and ease of access to them. They can be found at portal.moi.gov.qa, on Twitter, YouTube and Facebook. Some services are available in Arabic, English, Hindi and Urdu to meet the diverse language needs of its users. Metrash2 The MOI constantly improves and simplifies its services delivery channels and procedures. In light of this, MOI introduced its unique service Metrash2 that enables Qatari nationals and residents to apply for and obtain more than 150 services that save their time, effort and money, while enjoying the convenience of using their smartphones. For support and enquiries: 234 2000 Metrash2 includes: Visa services • Personal and corporate traffic services • RP services • Exit permit issue • General MOI enquiries

MOI's Emergency Service for the Deaf 992 uses advanced technological equipment to enable users to contact the emergency centre by: • Dialling 992 using a 3G camera from their computer or mobile phone. • Sending an SMS to 992 mentioning clearly the type of the problem and service needed – such as Ambulance, Civil Defense or Police – and the name of the user, address, and the injuries or deaths if any. • Emailing 992@moi.gov.qa eCASH Card The MOI will only accept credit, debit and eCASH cards as payment for many services including visas, residence permit applications and renewals, and payment of fines. The eCASH Card is a non-personalised prepaid card, obtainable from Qatar National Bank (QNB), which can be used to pay for such fees at ministries and government departments displaying the eCASH symbol. To purchase the card you need to show your ID card, or if you are a nonresident, your passport. Features: Valid for two years • No bank account needed • Reloading facility • Refundable credit in case of card loss or cancellation • Available to visitors and residents • Check balances and reload at any QNB ATM. Cost: One-off issuance fee of QAR20 • Reload with a minimum of QAR50. Issuing counters at: Traffic Department branches: Madinat Khalifa (HQ) C3, Al Maamoura D4/E4, E Ring Road/Old Airport (Al Matar Al Qadeem) D4. Immigration Department branches: Al Gharrafa C2, the Industrial Area, Hamad International Airport (HIA) D5, Al Wakra and Al Khor. Report your lost or stolen card as soon as possible. To report any suspicious transaction not initiated by yourself, call your bank, some of which have dedicated fraud lines. Useful Documents/Processing

You need to prove your identity in Qatar for all government and commercial transactions, so have plenty of: • Passport-size photos and several copies of the passport of each family member. • Copies of your marriage (attested) and birth certificates. • Original educational qualifications (copies are not accepted), which will need to be authenticated in your country of origin, along with a Bonafide Certificate. Translating a document: The official language in Qatar is Arabic. Each page of each document must bear the translation firm’s official stamp for it to be considered valid. Asia Translation and Services Centre 4444 0943 Qatar Translation Centre 4443 5354 Translations Studio provides professional translation, proofreading and editing in all languages. Contact Yvonne Ikram (appointed translator by EU Law), translations-studio.com Mandoub: Most organisations offer help to their employees on arrival and have a government liaison officer (mandoub) who is responsible for completing much of the official documentation. Government Services Complex: There are government service complexes across the country – Al Wakra, Al Daayen, Al Sheehaniya, Mesaimeer, Onaiza, Al Zubara, Al Hilal (C Ring Road), Al Rayyan, Umm Salal and The Pearl-Qatar. Opening times: Sun to Thu 7:30 am – 1 pm/3 pm – 7 pm, Fri and Sat closed. Call the Government Contact Center at 109 for more information. The complex provides the services of six ministries and government entities, namely: Labor; Justice; Commerce and Industry; Foreign Affairs; Education and Higher Education; and Qatar General Electricity and Water Corporation (Kahramaa).

The Qatar Labour Law – Kafala

The relationship between an employer and employee is regulated by the Qatar Labour Law. A copy of this can be downloaded via Hukoomi or read on qatarlaborlaw.com/qatar-labor-law, qatarlaborlaw.com/amendments Since 2018, Qatar has been taking major steps to reform its labour laws, and ease restrictions of the Kafala or employee sponsorship system, including abolishing exit permits, removing the no-objection certificate (NOC) requirement, introducing a minimum wage and more.

Sponsorship: All expatriate workers in Qatar require sponsorship to work in the country. Minimum Wage: According to Law No 17 of 2020 on Setting the Minimum Wage for Workers and Domestic Workers, the minimum wage for all private sector workers, including domestic workers, is set at QAR1,000 per month as a basic wage, as well as QAR500 per month allocated by the employer for accommodation expenses and QAR300 per month for food, unless the employer already provides adequate food or accommodation for the employee or domestic worker. The new law came into effect in March 2021. Working hours: A 48-hour week is the maximum allowed under Qatar Labour Law without overtime pay. Government offices and many private companies have a two-day weekend on Friday and Saturday, although a one-day holiday on Friday is still common in the private sector. Hours of business: Government offices tend to work a single shift 7 am – 2 pm; private companies may work a single shift or split morning/late afternoon shifts with longer hours. Contract: Three copies of the employment contract should be signed by both parties. The employer and employee each retain a copy, the third copy is kept at the Ministry of Labor C4 after verifying it. It is illegal for sponsors to keep their employees' passport and travel documents after the visa formalities are over. Sponsor fine: not less than QAR10,000. End of service benefits: Employees completing a period of continuous service for more than one year are entitled to an end of service benefit on the termination or expiry of the contract of employment. This is mandatory in the current labour law, effective from January 2005. Migrant workers can now change jobs before the end of their contract subject to a notice period. The adoption of Law No 19 of 2020 provides greater clarity regarding termination of employment. To terminate an employment contract and change jobs, workers must provide at least one month’s written notice if they have worked with the employer for two years or less, or two months’ notice if they have worked with the employer for over two years. Ministry of Labor (formerly Ministry of Administrative Development, Labour and Social Affairs) C Ring Road D4 including a Women's Section. There is also an office on Street 13/ Al Kasarat St in the Industrial Area (see map in the Motoring section). 4028 8888 Workplace Disputes The Amir, HH Sheikh Tamim bin Hamad Al Thani issued Law No 13 of 2017 amending some provisions of the Labour Law, and forming the Labour Dispute Resolution Committee. All labour disputes are received through the Ministry of Labor to resolve disputes. The maximum period for reviewing the disputes before the committee is one month, including the time for any potential appeal. Labour Relations Department: File your complaint within one year of the event with the section for workers’ rights and grievances. 4028 8888 Ministry of Labor: Formerly Ministry of Administrative Development, Labour and Social Affairs (MADLSA), has its own dedicated 24-hour confidential hotline number for its own employees who have employment grievances. Workers 92727, employers 1893 National Human Rights Committee in Qatar: Protects and consolidates human rights of all, subject to the jurisdiction of Qatar. Hotline 800 2222, SMS number 119, nhrc-qa.org

Register at your Embassy

All nationals working or residing in Qatar are advised to contact their country’s embassy to register or subscribe to its services. See Foreign Embassies in the Discovering Qatar section for contact details.

Residence/Work Permits

Expatriate workers must have a residence permit for themselves and each member of their family unless they fall into exempted categories. You need a Qatari sponsor to obtain a residence work permit enabling you to sponsor your family. Work residence permit: QAR1,260 per year (QAR1,000 annual fee, QAR100 for the ID card, QAR100 for the Labour Department paperwork costs, QAR60 for validation stamps). Work Residence Permits are renewed each year by the

expatriate’s employer. It is usually the sponsor’s responsibility to deal with all the paperwork and to pay the annual fee at the Immigration Department in Al Gharrafa C2, the Industrial Area E2 or Mesaimeer E3. Families residing in Al Wakra F5 and Al Khor should apply locally. Register as a working woman (On husband’s sponsorship): QAR500 per year. Women on family sponsorship can work in Qatar without a separate residence work permit by obtaining a licence from the Ministry of Labor's Women’s Section. When you have been offered a job, the company must obtain an application form from the Labour Department and submit it with the following: • Three original copies of your employment contract (QAR60 for authentication). • A no objection letter (NOC) signed by the family sponsor giving his consent for you to work. • Originals and photocopies of passports and ID for you and your family sponsor. • Originals and photocopies of all your relevant academic and professional qualifications. • A certificate of good conduct from the MOI. • Copy of your resignation letter from your previous employment (if applicable). • A photograph and fees. Payment: Via credit card or eCash card from Qatar National Bank (QNB) sold on or near the premises. Family residence permit: Spouse and child over 18 – QAR500 per year, child under 18 – QAR400. Every member of the family residing in Qatar, including babies, must have an individual family residence permit. Holders of residence work permits can sponsor their immediate family (spouse and children) if they earn over QAR10,000 a month. Workers are allowed to sponsor their sons under 25 years of age who have not completed university studies and unmarried daughters of any age. The sponsorship law allows women in independent jobs to sponsor their husband and children (conditions apply). The General Directorate of Passports is in the process of introducing new procedures that will enable people to submit their family residency applications electronically and online via the Hukoomi website, Metrash2 and the internal services system. Documents required: Salary certificate from employer; copies of passports of family members; attested marriage, birth and degree certificates (as required); copy of electricity bill; six months worth of bank statements; stamped and registered accomodation lease. Final approval of the residence permit depends on the decision of the recruitment committee. Check hukoomi.gov.qa in case of changes. Domestic staff residence permit: QAR300 per year (on personal sponsorship). Employees must have a minimum salary and be married with a resident working spouse in Qatar (proof of which is required). Fill in the application form at your local Immigration Department. There are sometimes restrictions on the nationality you can employ so check before you start the process. In August 2017, HH the Amir ratified Law No 15 on service workers in the home (Domestic Workers Law). The cabinet adopted the law in February 2018. The law guarantees workers a maximum 10-hour workday, a weekly rest day, three weeks of annual leave, and an end-of-service payment of at least three weeks per year. Recruiting privately: Obtain the visa yourself for domestic staff (or use the office mandoub), register a contract with the Qatar Labour Department and complete any paperwork with the national’s embassy in Qatar. You must then go through an official recruitment agency to complete the entry process. Domestic workers in Qatar earn an average of QAR1,500 a month. Requirements and regulations are subject to change so please check when applying. Recruitment agencies: These have a list of staff for you to choose from and will complete all the formalities for you. Medical Procedures For Residency Permits Qatar makes it mandatory for workers from several Asian, African and Middle Eastern countries to submit a health certificate before their entry into the country. You must complete these procedures before you can get a residence work permit or family residency: Blood-type certificate: This can be obtained from

any clinic for both adults and children. You must have this certificate before going for your medical test. Medical test: This includes a blood test (not to be confused with blood type) and a chest X-ray, for adults only, carried out by the Medical Commission in Abu Hamour E3, 4467 9111. Cost QAR100. Alternatively the service can be provided at Al Ahli Hospital, Doha Clinic, Al Emadi Hospital or American Hospital Doha. moph.gov.qa Fingerprinting: A few days after completing the medical test, only adults need to go for electronic fingerprinting. Headquarters are at Salwa Road (by the Industrial Area Interchange) F2, open Sunday to Thursday 6:30 am – 5:30 pm, 234 6666. Other service centres are located in Al Khor, Al Shamal, Duhail, the Industrial Area E2 and Mesaimeer E3. Large organisations can ask the MOI’s mobile unit to do fingerprints on site. Collecting Residence Card: Usually ready after three days to one week; collect from the issuing office, Immigration Department, Al Gharrafa C2, 4489 0333. The Residence Permit sticker in the passport has been abolished and replaced by an all-encompassing Residence Card, also held by children.

Residency Permit

A Residency Pemit (RP) is an identity card, which is compulsory for all residents of Qatar, including children, with a work or family residence permit. It is issued after the formalities for residence permits are completed and can be used instead of your passport for all transactions in Qatar. Carry your card with you at all times. The card bears your name, nationality, date of birth, occupation, an ID number and its validity. Containing personal data of the holder, the card also bears your passport number, passport expiry date, residency type, sponsor's name, signature and more. The cards also have electronic chips for storing personal and biometric data. You will be required to present your card every time you enter and exit the country. It will also be accepted at airlines/airports around the world as the official document to prove residence in Qatar.

Renew a Residency Permit

Your sponsor must renew your residence work permit, but you can renew your family’s residence permits. In October 2021, HH The Amir issued Law No 22 of 2021 on regulating healthcare services, making it compulsory for expatriates and visitors to have private health insurance in order to receive basic medical services. Health insurance is also required for a new RP or for renewal, but check with Hukoomi and the relevant ministry for current or up to date requirements. Qatar Post’s e-Resident online service: You can renew your Residence Permit and passport with an optional home delivery service via Metrash2 and Qatar Post. To apply at Qatar Post, get ID Card application forms at the General Post Office in Al Dafna C3; the form must be completed and signed by both applicant and sponsor. Submit with a valid passport, ID, one photo and the relevant fee, either to the Post Office or Immigration Department. Cost: Spouse or child over 18 years – QAR500; child under 18 years – QAR300; domestic staff – QAR300. Additional charges apply for the renewal of the ID card and processing fees – QAR20. Call Centre 104, qatarpost.qa Renew online: Fill out the required information via the online application form. Select renewal period (from one to three years). Select delivery option and pay the appropriate fees. portal.moi.gov.qa The MOI currently has Self-service Machines (SSMs) at 15 locations including the main post office, Landmark Mall, Villaggio Mall, Royal Plaza, Hamad International Airport, Lulu Hypermarket – D Ring Road, Ministry of Interior headquarters, MOI Services building at Mesaimeer, MOI Traffic Department, Police Training Institute, Education City Health Club, and MOI administrative building. Visit hukoomi.gov.qa for details of all locations. Users, both individuals and licensed company representatives, can renew certain residence cards, collect exit permits, pay traffic violations, check expiry dates of passports, visas, driving licences and more. The MOI has added two new services to its website and mobile app Metrash2. New services include issuing and reactivating the Residency Permit (RP), which requires the completion of a medical test. To issue a new RP, fingerprinting is necessary.

Exit Permits

The Amir, HH Sheikh Tamim bin Hamad Al Thani signed Law No 13 of 2018 (Amending Law) in September 2018, amending certain provisions of Law No 21 of 2015 that required all migrant workers getting permission from their employers before leaving Qatar. The amended law, which came into effect in October 2018, allows most migrant workers covered by the Labour Law to leave the country without having to obtain an exit permit. Decision No 95 of 2019 was issued to allow expatriates in the following categories to have the freedom to temporarily or permanently leave the country during the period of validity of their employment contract: staff in ministries and other government agencies; employees in public bodies and institutions; employees in the oil and gas sector and affiliated companies; employees working on marine vessels; workers engaged in agriculture and grazing; and workers in private offices. As per Decision No 95 of 2019, domestic workers should notify employers at least 72 hours prior to the departure. In September 2018, the Ministry of Labor announced that employers may submit names of up to 5% of its employees who will continue to require exit permits. Companies need to upload the list of such employees on the ministry's website. The ministry will then move those lists to the MOI. Employers are not required to seek an employee’s consent prior to including a name on the list. Wives and dependent children under the sponsorship of their husbands or fathers do not require an exit permit. The Expat Exit Grievance Committee remains in place to accept complaints from workers prevented from leaving the country for any reason. Until advised otherwise, the following fees remain in place for those who still require an exit permit: Multiple use exit permits for expatriates: Valid for one year – QAR500. Exit permit for those sponsored by companies or organisations: Valid for one week – No charge. Exit permit for those on personal sponsorship: Valid for one week – No charge. Electronic exit permits: Government agencies and private companies can issue exit permits electronically through an authorised signatory within seconds using Metrash2 or portal.moi.gov. qa. Sponsors can issue the permit via the internet and their mobile phones worldwide. Manually processed exit permits: Many smaller organisations still process exit permits by hand. The mandoub is licensed as a company representative to obtain this on your behalf. Paperwork must be signed by your sponsor and bear the company stamp. Permits must be presented, along with your passport, at the Immigration counter at Departures. Overstay fines: Check hukoomi.gov.qa for current fees. Online visa/permit information Detailed information about all types of visas and visa applications in English can be found online at hukoomi.gov.qa or portal.moi.gov.qa eGate The MOI has activated free eGate service for expatriate passengers at the arrivals and departures terminal of Hamad International Airport (HIA). Expatriates and their children above 18 years of age can avail of the service using their residence cards or passports after registration at the airport. HIA currently has 40 e-gates installed – 21 at the departures terminal and 19 at the arrivals terminal. The service comes under the 'smart passengers' project launched in early 2017.

Health Related Services Health Cards

To access the government healthcare system and facilities, it is essential to apply for a health card. This can be issued only after you obtain a residence permit. Babies under one year receive free vaccinations and medical treatment under the state healthcare system. Cash is not accepted for payment at Primary Health Care Centres (PHCC) – only a valid debit or credit card or payment card obtainable from QNB (see eCASH cards, earlier in this section). Application Qatar guarantees health services to all citizens and residents in government medical institutions through a health card system. The system provides the cardholder with a medical record file containing all his/her medical data saved in the nearest healthcare centre. You can renew your health card online, or replace a lost or damaged card.

Process Citizens and residents of Qatar may apply for a health card to access services at any of the Hamad Medical Corporation’s healthcare facilities or hospitals. It contains your ID number, nationality, photo and date of issue. To obtain a health card, visit the PHCC centre nearest to where you live. There you need to fill out the appropriate forms. You will be issued a PHCC health file number. The health centre will either issue you with your card immediately or ask you to return within a few days to collect it. Health cards are issued during morning working hours only. Call 107 or 16060 for more information. phcc.qa, hamad.qa Cost Qatari and other GCC adult residents and children QAR50; non-Qatari adult residents and children QAR100. If you lose your health card but it is still valid, Qatari nationals will need to pay QAR50 for a replacement, non-Qataris QAR100. If you lose your health card and it has expired Qatari nationals will need to pay QAR100 for a replacement, non-Qataris QAR200. You must pay using a credit or debit card. No cash is accepted. Renew or replace your Health Card through Hukoomi via these simple steps, hukoomi.gov.qa – Load the online application. – Enter your ID number. Choose to renew, or 'Reprint' if you wish to replace your lost or damaged Health Card. – Choose your preferred delivery option. – Pay appropriate fees online. Private Health Insurance In October 2021, HH The Amir issued Law No 22 of 2021 on regulating healthcare services, which makes it compulsory for expatriates and visitors to have private health insurance in order to live in Qatar or visit the country. Some companies provide their employees with free health insurance (but this may be tied to using a local private hospital) or you can arrange your own. Many of the larger private clinics have various options, including family packages. Health, Home and Life insurance Al Koot Insurance & Reinsurance 4040 2999 Arabia Insurance 4442 2682 AXA Insurance 4483 2995

GlobeMed Qatar

4405 6999 Libano-Suisse 4466 4406 MetLife 800 9711 Qatar Insurance Company (QIC) 800 0742 QLM 800 0880 Seib Insurance & Reinsurance 4402 6888 Vaccination Vaccinations for overseas travel, for visitors to Qatar, and childhood immunisation are all available from the Vaccination Unit at Mesaimeer Health Centre E3, 4406 4222. The Communicable Disease Centre in Hamad Bin Khalifa Medical City C3/D3 operates the Travel Clinic where people can go for vaccinations and health advice before travelling. Vaccinations are by appointment only, 4025 4003. Some Primary Health Care Centers (PHCC) offer travel immunisation as well, 107 The Department of Health Protection and Communicable Disease Control and the expanded immunisation programme in Qatar have developed an advanced and modern child immunisation programme. The National Vaccination Committee is also constantly reviewing and making adjustments to the vaccination schedule in accordance with the trends of disease prevention in the country. Currently, there are 12 vaccines used in the national programme for basic vaccinations in Qatar, providing children with immunity against 14 diseases. Some PHCC provide immunisation services to the public, and to obtain them, you can visit the hospital/health centre that you belong to, and there are a number of private health facilities that also provide vaccination services, either under private health insurance or for a fee. COVID-19 Vaccination Campaign Qatar has issued an emergency use authorisation for the Moderna, Pfizer-BioNTech, and AstraZeneca vaccines. The current vaccination rollout includes two doses of the vaccine, plus a third booster dose for which all individuals are eligible from six months after receiving their second COVID-19 vaccine dose. All citizens and residents, aged 12 and above, regardless of their health conditions, can receive the COVID-19 vaccination. Qatar is committed to offering vaccinations and boosters to everyone eligible. The Ministry of Public Health (MoPH) has made tremendous efforts with its vaccination campaign since 2021. A number of vaccination centres opened across the country dedicated to administer all three doses to all eligible citizens and residents, with dedicated facilities for the business and industry sector. For more information or to make an appointment, call 4027 7077 or visit covid19.moph.gov.qa

Housing

To Rent

Many employers provide accommodation or a housing allowance for their employees as part of their contract. You are strongly advised to ensure that it is sufficient, especially with the continuing trend of fluctuating rent prices in Qatar. You may rent a stand-alone villa or a villa located in a compound with a pool and leisure facilities from around QAR12,000 monthly, with studio/one bedroom apartments starting at about QAR5,000. Alternatively, an unfurnished one-bedroom apartment leases for somewhere QAR6,000 to QAR8,000 per month at The Pearl-Qatar, Lusail City and Msheireb Downtown Doha (MDD). The Rent Dispute Resolution Committee is responsible for settling rent disputes between landlords and tenants. The party that files the complaint before the committee must pay a fee of QAR100, in most cases giving tenants a six-month eviction period. All contracts, whether new or old, must be registered by the landlord at the Office of Registration of Rental Contracts within 30 days of signing the contract. The lease you sign must be written in English and Arabic. Check exactly what is included as necessities, such as air conditioners, are expensive to purchase and maintain. Serviced flats: Furnished flats with cleaning and laundry services provide another option for long or short-term stays.

Letting Agents

These agents have a wide variety of property on their lists as well as experience in the local market. Al Emadi Enterprises 4466 6625 Alfardan Properties 4440 8488 Al Jazi Real Estate 4032 0666 Coreo Real Estate & Relocation 4016 7000 Cushman & Wakefield 4483 7388 Just Real Estate 4491 3311 Mirage Int'l Property Consultants 4444 4431

To Buy

Expatriates can purchase property in several developments in Qatar and local banks provide long-term mortgages to suitable applicants. For more information, see the Banking, Commerce and Infrastructure section. Lawyers and Legal

If you are looking to buy a property you may wish to contact one of the following legal companies for advice: Al Tamimi & Company 4457 2777 Clyde & Co 4494 1000 Dr Ghada M Darwish Karbon Law Firm 4488 9050 Gulf Legal Consultants –Dr Jumah Nasser Al Kaabi Law Firm 4433 7777 Hassan Al Khater Law Office 4443 7770 Law Offices of Gebran Majdalany 4442 8899 Simmons & Simmons 4409 6700 Sultan Al Abdulla & Partners 4442 0660

Relocation Services/Removal Firms

There are several moving companies in Doha and many international employers will pay for your relocation. You can move locally by doing the packing yourself and hiring a truck from the Najma Souq area D4, but you will not be insured! CEVA Logistics 4436 9439 GAC International Moving & Relocation Services 4420 5600 Gulf Warehousing Company (GWC) 4402 3555 Professional Real Estate & Relocations 4031 6639 Qatar Logistics 4407 6262

Other Housing Considerations

Furnishing: See the Shopping section for details of furniture outlets. There is always plenty of second-hand furniture around. Look on display boards at supermarkets and in schools, try websites such as qatarliving.com or Buy it, Sell it, Swap it, Qatar on Facebook. Najma has locally produced furniture and a second-hand market D4. Air conditioning: This is essential in summer and requires regular maintenance and servicing. Home Cleaning/Pest Control Services: Home cleaning services are available which can be flexible to meet your requirements. Major pest control is usually carried out once or twice a year to coincide with the start and end of summer. Cleaning Specialists and Pest Control: Al Mutwassit Cleaning & Pest Control 4436 7555 Boecker Public Health 4444 3744 Hegy International 7759 8405 Qatar Home Services 3060 3076/4427 1197 Qatar Pest Control Company (QPC) 4422 2888

Water and Electricity

Kahramaa, Qatar’s Water and Electricity Department, provides both electricity and water. The mains electricity is usually 220 – 240 volt with three square pin sockets. If you are visiting from a country that has 110V supply, please check the suitability of your electrical appliances before plugging them in. Many appliances have two pin plugs but adaptors are available in local shops. Water: Buildings in Qatar usually have tanks to store water as mains water is not pumped continuously and often has low pressure. The supply network and domestic storage tanks require regular cleaning and replacement. Tap filters of various kinds are readily available. Many people prefer to drink bottled water and you can arrange to have one of the water companies deliver five gallon flagons to your home. Some areas still rely on water tankers to deliver. Always use a government licensed tanker as they are cheaper than private ones. Caution The amended clauses of Law No 26 of 2008 under Law No 20 of 2015 on rational consumption of water and electricity states that Qatar is taking all measures to stop extravagance of the country’s vital resources of electricity and water and ensures resources are protected for future generations. Severe penalties for wasting water through a hose or pressure pipe can reach up to QAR20,000 for first-time offenders, while wasting electricity can incur a fine of QAR10,000. Kahramaa runs a campaign known as Tarsheed to help Qatar reduce its consumption of electricity and water by 20% and 35% respectively. Connecting to electricity and water: To activate the supply, download an application form from hukoomi.gov.qa, and include the reference number of the property for both electricity and water. These are supplied by the owner or found above the door to the property. Kahramaa has announced it has stopped receiving paper applications. • Sign the application form using the same signature as that on your tenancy agreement and ID (a copy of both are required). • The owner of your rental property will have to give you a completed transfer form to put the utilities in your name, in addition to the owner's

ID (if privately owned) or a copy of the building's commercial registration (CR) commonly referred to as the company's computer card. • Take these and a refundable deposit of

QAR1,200 for electricity and QAR800 for water to any of the Kahramaa offices. Paying water and electricity bills: Amounts for both utilities are sent out monthly on one bill, sign up to receive an email. The monthly estimate is adjusted from time to time with a meter reading by Kahramaa. There is an online ready reckoner to help you estimate your household consumption. Sanitation fees: As of January 2021, Kahramaa, in cooperation with the Public Works Authority (Ashghal), began charging non-Qatari houses and organisations for sanitation services, equal to 20% of the value of the monthly water bill. This service is provided free of charge to Qataris. Payment for services can be made: • At all major banks, via banking apps, and at

QNB ATM's • Online through Hukoomi at hukoomi.gov.qa or

Kahramaa at km.qa • Via Ooredoo Self Service Machines • By the Visaphone service – call 991, select 3, give your Visa card number to the customer service operator • Via an application available on iOS and Android 24-hour hotline (all branches): 991 Customers can report complaints or make enquiries. Main Office: Al Dafna C4, 4484 5555. The Customer Service Department is open Sunday to Thursday 6:30 am – 2:30 pm. Call centre: 991 Service centres: Al Hilal • Al Khor • Al Wakra • City Centre Commercial Centre • Madinat Khalifa • Musheireb • Salwa Centre • D Ring Road Home delivery of mineral water: Al Manhal & Nestlé Pure Life 4433 5777 Rayyan Natural Water 4443 6999 Water tank cleaning: Al Mutwassit Cleaning & Pest Control 4436 7555

Gas

Shafaf containers are lightweight LPG cylinders made from a fiberglass and plastic composite, and are available in all WOQOD service stations, various supermarkets and other retail outlets. Cylinders are available for consumers in two refill sizes, 12 kg and 6 kg, to fit various domestic household needs, or to be used outdoors during trips and camping. The cylinders are fireproof and do not explode, even in the case of fire. Additionally, you can monitor gas levels for prompt replacement. Each empty cylinder weighs only 5 kg, that is half the weight of regular steel cylinders, making these cylinders easy to carry and use. woqod.com.qa

Telephone and Internet

To obtain a local telephone number, you can only do so with a Residence Permit. Local mobile numbers can be obtained at any of Qatar's two service providers, Ooredoo or Vodafone Qatar. A new mobile sim card costs QAR50. The international dialling code for Qatar is +974. Local calls from private houses and businesses are free, but hotels charge a nominal fee for local calls made from the room. For international calls inquiry, call 150. Ooredoo (formerly Qtel) and Vodafone Qatar provide International Direct Dialling (IDD) to most countries. Dial 00 (or +) to call out. Mobile Number Portability (MNP): Users are able to keep their existing mobile number when switching to another service provider. Ooredoo Qatar Public Telecommunications Corporation (Qtel) was the first and sole telecom provider in Qatar for 20 years. In 2013, Qtel rebranded to become Ooredoo. It offers a comprehensive package of services ranging from landline to mobile phones, fixed and mobile internet, broadband and entertainment services. ooredoo.qa 4G LTE wireless technology is available. Customers can access the network only through 4G-enabled devices such as the Ooredoo My-Fi device and the Ooredoo 4G USB modem. Ooredoo 5G is ready now, and Ooredoo is the first-in-the-world to launch it on a commercially available network. Ooredoo is able to use 5G through the apps they are developing. Ooredoo's app is available for download at ooredoo.qa/app for iOS and Android, to aid customers in managing their accounts and services. Mobile phone • Hala is a pay as you talk, no contract option.

Credit can be topped up by a variety of recharge methods, from top-up cards available at many retail outlets to credit transfer from other

Ooredoo mobile users, eVouchers, eTopUp, online or direct top up from their Self Service

Machines (SSMs). • Shahry is a pay monthly service with a choice of price plans and packs. • Other mobile services include mobile money with

MoneyGram and HD Voice. • 5G service is now available Landline Telephone Rates: Local landline to landline calls are free. Off-peak rates apply to mobile and international calls from 11 pm – 6 am. Residential Packages: This three-in-one service includes the core pay-monthly mobile phone plan, high-speed internet connection (ADSL), and landline subscriptions with three options. Residents over 18 years old can apply at Ooredoo shops or their authorised dealers. Visit an Ooredoo Shop with your Qatari ID and home electricity number (Kahramaa) to book your installation time and finalise your Internet service. eShop: Buy services and hardware online. Broadband Internet Services: Offers customers a range of packages to suit individual needs, in and outside the home. There is an online service which allows you to view bills, make payments and add, modify, or suspend a service. Alternatively, visit an Ooredoo shop, a bank, SSM or one of their authorised dealers. Nojoom is the customer reward programme. Subscribers can earn points to spend on all their services (mobile, landline, internet and TV) and redeem them with the company or with a number of their partners. Call 111 from an Ooredoo phone, visit the website or register via the app. Ooredoo Passport Travel without worrying about roaming charges with Ooredoo's Passport Partners in more than 60 countries (including GCC). Weekly: QAR100, get 100 roaming minutes for calls and 1GB of roaming mobile data (2GB in the GCC). Monthly: QAR350, get 300 roaming minutes and 4GB of roaming mobile data (8GB in the GCC). Check availability in the country you're travelling to. Telephone Information Services (Ooredoo) Local directory enquiries 180 Vodafone Qatar Vodafone Qatar is part of an international telecom company, Vodafone Group, and is owned by Qatar Foundation. Vodafone Qatar offers a choice of flexible mobile phone, internet and broadband services. Visit vodafone.qa, one of their stores or a partner outlet.

Mobile phone • There is a wide choice of prepaid and postpaid plans to suit different requirements, plus welcome packs. Recharge is available online or at Vodafone stores and their partner outlets. • Vodafone Passport Pack is a roaming pack, which gives you the freedom when travelling to receive 100 minutes of incoming calls, calling

Vodafone Qatar numbers and 1GB of data for

QAR100/week (1GB extra in GCC countries). • All-new Unlimited 5G plans: All plans allow you to experience 5G speed with unlimited data, calls and SMS. Vodafone Qatar also offers a choice of pre- and postpaid internet services. Details of its Superfast Broadband Home Phone Service, including an update of its fibre coverage in Qatar, are available on the website. Call Vodafone Qatar on 800 7111 from your Vodafone mobile, visit vodafone.qa or one of their outlets. Accessing television services There is an ever-increasing number of options for receiving satellite or cable television, installed through any of the local cable companies. Through Ooredoo Ooredoo tv has replaced Mozaic TV, and offers over 400 live channels, 4K picture quality and advance control through phone or tablet computers. Ooredoo has become the first operator in the region to offer a commercial 4K service, which allows viewers to enjoy a high definition experience even on the largest screens. In addition to watching channels on tablets, the service has been designed as an evolution in home entertainment services, combining apps, on-demand and live television in one easy-to-use box. Ooredoo tv offers four feature-filled packages called ‘Extras’ – Arabia Extra, Asian Extra, International Extra and Super Extra. To subscribe call 111 or visit any Ooredoo or Starlink shop. ooredoo.qa Installing a satellite dish Orbit Showtime Network (OSN), home to over 100 channels of entertainment, can be contacted on 4031 0090 (new customers), 4447 7177, by visiting osn.com or by contacting a local authorised dealer. Satellite/Cable Providers Almuftah Cable Vision 4442 5810 Qatar Multitech Trdg & Contg 4435 3565 Rukun Al Qala Trdg & Contg 4442 0200

Public Wireless Internet

Internet connections: All hotels as well as some restaurants, cafes, parks and other public venues in Qatar offer free internet connectivity. Hotspot Broadband Wi-Fi Services: Ooredoo and Vodafone offer high-speed internet access at selected locations within Qatar, connecting Wi-Fi enabled devices such as laptops, tablets, and smartphones. Hotspots include many cafés, coffee shops, libraries, the airport and other public places. iParks: The following are some public parks with free wireless internet: Al Khor, Al Khor Corniche, Al Maamoura Family Park D4, Al Wakra F5, Dahl Al Hamam C3, Dukhan, Hotel Park C4, Al Sheehaniya, Umm Slal, Aspire Park D2, MIA Park D4, and Simaisma. More iParks will follow in due course. Hotline (24/7): 4406 9955 How to connect Using a computer: Connect to the iParks WiFi, enter your mobile number and click the ‘submit’ button on the web page. You will receive an SMS notification with a PIN. Enter this PIN into the authentication field and click the ‘connect’ button. Using a smartphone: Enable your Wi-Fi and simply SMS 'iParks' to the toll free number 92194. Click on the link received to gain access.

Postal Services and Mail

Mail delivery in Qatar is the responsibility of Qatar Postal Services Company (Qatar Post). The General Post Office: The main post office is located in the Al Dafna area of Doha C4, near the Corniche. Postal services offered include regular letter and parcel postage/delivery, bill payment, ID renewal, and money transfers/orders. Qatar Post recently opened a new branch in Madinat Khalifa. Paid parking is applicable at the main post office. In 2017, Qatar Post revamped its brand and logo, and prioritised modern services such as e-commerce and Express Delivery, and also continously opens new branches and smart lockers. Visit qatarpost.qa, or download their app available on iOS and Android, call 104

Open: Sunday to Thursday 7 am – 9 pm; Saturday 8 am – 11 am/5 pm – 8 pm; Friday closed Options to receive mail locally and globally • PO Box Personal • PO Box Zero • Home delivery • Smart lockers Options to send mail locally and globally • 24 retail stores • 201 street post boxes • Standard, Express, Priority, Premium services For Business Solutions, contact business@qatarpost.com Post Office Boxes To apply: Download and complete the application form or obtain one from any post office. Return it with the original, plus one photocopy of your ID and a refundable deposit of QAR100. Companies need to provide a copy of a commercial registration licence, a copy of the authorised signatory and a refundable deposit of QAR100. Cost: Personal electronic boxes at the General Post Office cost QAR500 per year including one key. Company electronic boxes start at QAR1,500 per year including one key. At other branches, personal standard boxes cost QAR200 per year, plus QAR60 for three keys. Company standard boxes cost QAR500 per year plus QAR60 for three keys. Call 104 or visit qatarpost.qa Qatar Post e-Resident An online service in partnership with the Ministry of Interior and Immigration Department, which allows residents to renew their dependents' residence card. Qatar Post’s e-commerce Qatar Post’s e-commerce service allows shoppers to buy items online and get them delivered directly to their homes or to a 'smart locker'. Shoppers can sign up online, and avail of hasslefree shopping and delivery from the US, the UK, and Asian online stores. They can then buy items online that can be sent to these locations. Packages will be forwarded on to them in Qatar – either directly to their homes, to one of 30 post office branches in the country or to a smart locker. These smart lockers are in locations across the country, open 24/7, making it a convenient option for registered users to pick up their packages. With lifetime membership, shoppers can buy goods online using the overseas address as a shipping location. The items are stored in a warehouse for up to 21 days, allowing shoppers to bundle together a number of parcels to minimise shipping costs. Qatar Post aims to get parcels delivered within five to eight working days, and has an online tracking system. Parcels can be up to 1.5 m in length and the maximum length plus girth cannot be more than 3 m. Delivery charges will be based on the weight of the package. connected.qa

Courier Services

Aramex DHL Express FedEx Qatar Post UPS Express

4420 0100 4458 7888 4484 1111 4446 4000 4011 9600 Birth, Marriage, Divorce and Death

Birth Under Qatari law, a woman must be married to give birth in Qatar. Birth certificate: The authorities in Qatar issue a birth certificate to every child born in the country (including expatriates) but children born to non-Qatari parents are not entitled to Qatari nationality by reason of their birth here. The registration department registers all births electronically and issues electronic certificates within 60 minutes. The hospital will advise you on the process. Cost for expatriates: QAR20, moph.gov.qa The Amir, HH Sheikh Tamim bin Hamad Al Thani issued Law No 3 of 2016 on regulating the registration of births and deaths in Qatar. The law makes it mandatory to report all births that take place within the country to the offices concerned at the Ministry of Public Health. Births in Qatar have to be reported within 15 days. Persons who can report births include the father of the newborn, if present; male adult relatives of the child, or female relatives, if males are not available; the physician or any authorised person who helped in the delivery of the baby; directors of public hospitals or penal institutes or officials of the place where the delivery took place; and the captain of a ship or an aircraft or any other means of transport where the birth took place. The information to be provided include the date of birth according to the Hijri and Gregorian calendars, time and place, and the gender of the baby along with his/her name. The name should not be shared by a sibling or be a compound name.

Registrating a birth can also be done online at moph.gov.qa. See Healthcare in Qatar in this section. Other mandatory information includes the names of both parents, the person who helped in the delivery and the person who reported the birth. The hospital provides two letters after the birth, one of which will bear a government number. In private hospitals, go to the hospital administrator who will allocate a number. Take these two letters plus both parents’ passports, parents’ birth certificates, marriage certificate, residence permits, visas, vaccination card and copies of all documents to an approved hospital. Complete a form and pay QAR20 for each copy of the certificate, which may be issued the same day. Expatriates can then register their child’s birth at their embassy and obtain a passport (not all embassies provide this service, check with yours). A newborn can accompany its parents until it is two years old, but an application for a residence permit (RP) for a newborn must be submitted within 60 days of the birth, or the parents face a fine of QAR10 a day. Marriage Couples wishing to get married in Qatar are required to undergo the premarital health checkup or screening in order to avoid any genetic, hereditary and communicable diseases in addition to controlling the prevalence of disability and other diseases. The screening can be done at one of the accredited health centres in Qatar. Once the checkup is complete, Muslim marriages take place at the Family Court or if prefered, at their home with the presence of a mazoon, an official for civil ceremonies. There is no civil marriage in Qatar for non‑Muslims. The only non‑Muslim marriages granted offical recognition by the State of Qatar are Christian marriages performed by churches registered with the Ministry of Foreign Affairs and by clergy recognised by the ministry to perform non‑Muslim marriages. Certain embassies and churches will perform marriages for expatriates. See Places of Worship earlier in this section. The church will Reporting false or incorrect information in the case of both births and deaths or using illegal and fraudulent methods is punishable with a maximum jail term of three years and a fine of up to QAR100,000, or either. Those who are legally required to report a case of birth or death but fail to do so within the stipulated period face a maximum jail term of six months and a fine of up to QAR10,000, or either.

issue your marriage certificate. Translate a copy of the marriage certificate into Arabic through a translator recognised by Qatar Chamber (QC). Then register the marriage certificate and Arabic translation at the Office of Land Registration and Legalization at the Ministry of Justice. The Ministry will stamp the back of the marriage certificate with a registration number and keep the copy and Arabic translation for its records. Check with your embassy to see if you need to register the marriage in your home country. Divorce The process of getting divorced in Qatar is different for Muslim and non‑Muslim couples. Couples of any religion and nationality that can prove their residency in Qatar can file for divorce, although the process can differ. For Muslim couples who were married in Qatar and seeking to dissolve their marriage, they will have to meet certain requirements, such as proving their residency. In addition, the wife will have to honour the iddat, a period of three months where she cannot remarry. If the divorcing couple can reach a settlement, they can have their lawyers draw up an agreement and fast‑track their case through the courts. If this isn’t possible, the person requesting the divorce will have to provide a reason for doing so – adultery, impotency, and abuse – along with evidence to support their claims. If you want to dissolve a marriage that took place in Qatar, there are a number of firms well‑versed in local law who could assist and advise you (see Lawyers and Legal earlier in this section). If you were married outside of Qatar, seek advice from your embassy or law firms in your country on how to dissolve your marriage. It may be easier and more cost‑effective to file for divorce in your home country. Note: If you are in Qatar on your spouse’s visa, you will lose your Residence Permit (RP) after divorce. You will need to get another RP, either under the sponsorship of your employer or another eligible family member. Advice is recommended.

Death Notifying the police is mandatory and in some cases they may require a post-mortem. Get help from the relevant embassy, which will be able to advise you. Newborn deaths and stillbirths have to be reported within seven days. When one dies in Qatar, the law of the country that issued their passport will be honoured. Qatari law will apply only if the deceased has assets in Qatar but no heirs in the country. If one dies in Qatar and a will is not in place, their assets, including their bank accounts, cars and other valuables registered in their name will be frozen until the heirs provide the Family Court with proof of their entitlement to those assets. Heirs may prove their entitlement to the deceased’s assets by producing a legal statement from their country of nationality. In the unfortunate event of both parents dying, children residing in Qatar will go into the care of the Qatar Foundation for Child and Women Protection (QFCW). QFCW will attempt to contact the children’s next of kin and will keep the children until they can be released to the proper guardian or family member. The next of kin will require proof (birth certificates) that they are indeed the sibling or parents of the deceased for QFCW to release the children. A person's bank account will be frozen as soon as notification of his or her death reaches the bank, until such time as the deceased's beneficiaries produce an official inheritance certificate duly authenticated by all relevant authorities. The exact format of this will be dependent upon the jurisdiction of the deceased's home country. If a will is in place, a court order or other approved and authenticated document will be required. The bank may then forward payment to the relevant benficiary/beneficiaries. For joint accounts, Article 351 of The Commercial Code states that joint account holders will be considered to have equal shares unless otherwise agreed in the contract. When one of the account holders dies, the remaining holder must inform the bank of their intention to either continue with the account or to close it within 10 days of the date of death. Further details can be obtained from the relevant bank. Humanitarian Services Office This office has been set up in coordination between Ministry of Interior (MOI), Ministry of Public Health, Ministry of Foreign Affairs, Hamad Medical Corporation, General Authority of Customs, Qatar Airways, Public Prosecution and other relevant authorities. The office is managed by the Unified Services Department of the MOI, and will provide services for repatriating the deceased abroad via a single window system. The new unified service office is located behind Hamad Hospital mortuary, next to the Retaj Residence Al Sadd. The office is open daily from 7 am – 9 pm. Making a Will Neither Qatari family law nor the Qatar Civil Code requires residents of Qatar or Qatari nationals to have a will in place. However, it is strongly recommended that you draw a will in your home country. Then you will need to get it attested at the Qatar Embassy in your home country, and then translate it into Arabic. You will need to get it registered in Qatar at the Ministry of Justice. If you want to make a will in Qatar, there are a number of firms well-versed in local law who could assist and advise you (see Lawyers and Legal earlier in this section). In addition, seek advice from your embassy.

Liquor Permit

The purchase and transportation of alcohol by individuals in Qatar is strictly regulated. Liquor for home consumption is available only from the Qatar Distribution Company (QDC) E3 which issues a permit. Call their Permit Department on 4429 9777. QDC is open Saturday to Thursday 8:15 am – 9:30 pm, Friday 1 pm – 9:30 pm. New memberships and renewals can be made online at qdc.com.qa. You will need a letter from your employer addressed to QDC detailing your position, salary, benefits, and accommodation, together with a copy of your passport or RP. On approval of an application, the applicant will be required to pay an annual license fee, paid on a pro-rata basis, based on your RP's validity. Entry into the shop and purchases can only be made by those holding a valid membership card. The permit holder's spouse can also hold a card for the same account. Retail Store and Permit Office appointments must be made online at qdc.com.qa. You will receive an email confirmation of your appointment, which must be presented along with your Permit Card for entry and purchase at QDC. There's also a Click & Collect service on their website. In addition, the shop at QDC has a range of pork products. Pork products will not be deducted from your monthly alcohol allowance. The shop is closed during the month of Ramadan, and 10–14 days before Eid Al Adha. Rules issued should be strictly adhered to. Alcohol is for personal consumption only and must be taken home directly from QDC.

The Ministry of Municipality's Department of Animal Resources is in charge of animal control and veterinary supervision of animal diseases. The department issues import permits, and oversees the exportation, transfer and transit of pets across borders. There are strict controls on the movements of endangered species. The Municipality's Department for Animal Resources operates a large veterinary clinic in Al Rayyan D2. For the Main Veterinary Clinic call 4426 1656, or apply online to request an appointment via the Ministry of Municipality: 184, hukoomi.gov.qa There are free vaccination and trap/neuter/return services for cats and dogs. All animals should be microchipped – the department offers this service, as do all the veterinary clinics in Qatar. Cremation: Must be arranged through your veterinarian.

Importing a Pet

Pets may be imported as cargo or excess baggage. If you ship your pet as cargo, it will go to a special facility for pets where it will be cared for until it clears customs. However you choose to import your pet, you will need a permit from the Department of Animal Resources. You can get this up to two weeks before the date of travel and it is valid for one month. To get an import permit, your pet must: • Be more than four months old. • Have a certificate issued from an accredited laboratory not less than three months and not more than 12 months prior to the date of entry that shows the serum neutralisation test against rabies of more than 0.5 IU/ml. • Have a health certificate issued by a competent authority from the country of import. • Have a vaccination document or passport which must include the microchip number, date of birth and required vaccinations and treatments. As you cannot obtain an import permit from outside the country, it is recommended that you use one of Qatar’s pet relocation specialists to handle the importation. The above requirements are current but may be subject to change at any time. Short-nosed cats and dogs (eg Persians and pugs) are embargoed on many airlines, including Qatar Airways. Your pet's travel kennel must comply with the IATA regulations, iata.org. Some dog breeds are banned in Qatar – check with a pet relocator specialist or visit portal.moi.gov.qa

Exporting a Pet

All pets must be vaccinated against rabies and must be microchipped. You will then need to arrange rabies serology tests to obtain the necessary certification. You are strongly advised to check all health requirements and regulations with relevant government authorities and the relevant country well ahead of time, up to six months. Contact your local vet, animal support organisation and pet relocator specialist in Qatar and refer to the relevant countries' government website. Airlines require a health certificate, obtainable from the Animal Resources Department. You will need to take your pet for an examination and show current vaccination records. The export document is valid for seven days. Present it at the QNT Office in the Cargo Section at Hamad International Airport at least five days before you wish your pet to travel and book a flight there. You will need to pay the full fare plus handling charges at this stage. Your pet needs a travel kennel that complies with the airline’s regulations. As regulations and requirements relating to the import and export of pets are subject to change, it is recommended that you contact a pet relocator specialist to help you. m

VET CLINIC LOCATION

NUMBER EMERGENCY RELOCATION BOARDING CATS BOARDING DOGS DOG TRAINING Advanced Veterinary Clinic Madinat Khalifa South C3 4443 5357 ✔ ✔ ✔ ✔ Canadian Veterinary Hospital Jelaiah B3 4411 8850 ✔ ✔ ✔ ✔ ✔ Dr Faris Al Timimi Clinic Katara Cultural Village B4 4408 1492 ✔ Dragon Animal Care Center Duhail B3 4441 1866 ✔ ✔ ✔ ✔ ✔ Parkview Pet Center Madinat Khalifa North C3 4417 1560 ✔ ✔ ✔ ✔ Pets Care Clinic Al Hilal D4 3322 7664 ✔ Al Aziziya D3/Duhail B3 4016 1366 ✔ ✔ ✔ ✔ Al Waab D3 7000 3156 ✔ ✔ ✔

Healthcare in Qatar

270

Useful Numbers

• Primary Health Care Centres • HMC Hospitals and Services • Ministry of Public Health • Private Medical Centres • 24‑hour Pharmacies • Dental and Optical Centres • Support Groups

271

Map of Khalifa Bin Hamad Medical City

272

Healthcare in Qatar

• Healthcare News • The Ministry of Public of Health • Hamad Medical Corporation: HMC Hospitals; Additional Services;

HMC Hospitals with Emergency Departments; Qatar Blood Services;

Organ Donation; Meeting international standards of care; Working towards a healthy Qatar; Delivery of medical reports and consumables • PHCC and Sidra Medicine • How the Health System Works Together

The information contained in this guide has been checked and verified as correct as at the time of compilation. Due to the COVID‑19 pandemic, information is subject to change. Follow marhaba.qa for the latest updates.