Hospitality
Tourism in Qatar
Feature – Holiday homes
Are you a home or villa owner with a spare property and looking for extra income? Rent it now to travellers from all over the world on one of the various platforms that offer holiday rentals.
Places to Stay
Places to Stay in Qatar
Hotels in Qatar cover every taste and budget, from luxurious five-star properties to Arabian retreats and serviced apartments. Many of the world’s top brands are represented, as well as local boutique hotels with décor inspired by Qatar’s rich Islamic history.
While most are in the capital city Doha, why not venture further afield? There are stunning hotels just outside Doha at The Pearl Island, Katara Cultural Village and Souq Waqif, Al Wakra, Abu Samra, Simaisma and Banana Island there are sizeable beachfront properties providing all manner of watersports and fine dining choices.
On the following pages, you can find listings of the hotels in the country and the services they offer. All will have housekeeping, WiFi access, restaurants and cafes, and access to transportation. Many also have gyms, recreation areas, spas and beauty centres, and licenced bars to ensure you are fully relaxed and refreshed during your stay. All are family friendly, with something to keep everyone entertained!
Hotels regularly offer promotions, including staycations, happy hour deals, Afternoon teas, weekend brunches, and much more. Marhaba has exclusive listings, so make sure you visit our website and social media pages to keep up to date with new offerings.
Note: All travellers visiting for the FIFA World Cup Qatar 2022TM must register for a Hayya card at hayya.qatar2022.qa. This will act as the visa required to enter Qatar, allow entry to the stadium (with a valid match ticket), give access to public transport on match days and provide journey planning via the Hayya app. You do not need proof of accommodation in order to register for the card.
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Tourism in Qatar
Boosting tourism
A range of visa measures announced by Qatar Tourism (QT), formerly known as Qatar National Tourism Council (QNTC) and Qatar Tourism Authority (QTA), have been widely welcomed by tourism industry professionals, as well as the country’s hospitality and retail operators.
The introduction of the free, 96-hour transit visa and +Qatar (an initiative to promote Qatar as a stopover destination by QT and Qatar Airways) has resulted in bringing close to 200,000 visitors to Qatar.
In August 2017, Qatar introduced visa waivers for citizens of more than 95 countries. Since inception, at least 275,000 visitors have entered Qatar visa-free.
In September 2018, the World Tourism Organization (UNWTO) ranked Qatar as the 8th most open in the world in terms of visa facilitation in its '10 Most Open Visa Countries in the World'. In addition, Qatar was ranked number one in the Middle East and number eight globally in business environment by the World's Economic Forum's Travel & Tourism Competitiveness Report 2019. In 2021, Qatar retained its position as the second safest country in the world by Numbeo, the world's largest database of user contributed data.
Qatar offers a wide range of authentic tourism experiences, in addition to hosting close to 80 sporting events annually, and will be the first Middle Eastern country to host the FIFA World Cup Qatar 2022TM and the 2023 FINA World Swimming Championships.
Tourist arrivals
As with the rest of the world, Qatar's tourism industry was heavily impacted by the COVID–19 pandemic in 2020. However, the country is now opening its borders to visitors again.
On 5 January 2021, at the Gulf Cooperation Council (GCC) summit, Saudi Arabia, the UAE, Bahrain, and Egypt restored diplomatic relations with the country and reopened land, air and sea routes. Due to the lifting of the blockade and visitor entries opening to GCC citizens in January 2021, visitation by nationals from the KSA and the UAE increased significantly, by 193% and 208% respectively, between Q3 2020 and Q3 2021.
Qatar's tourism sector continues to witness a strong recovery with more than 729,000 international visitors choosing Qatar as a destination in the first half of 2022, marking a 19% increase compared to 2021 all together. In June 2022, Qatar witnessed robust international visits with 149,000 visitors, marking the highest number of visitors in the summer in the last five years.
Regional markets delivered impressive tourism volumes, as the most significant inbound markets to Qatar in June 2022 were the KSA (26%), India (10%), the US (5%), Oman (5%), the UAE (4%), and Kuwait (4%).
Hotel and hotel apartment performance
Qatar’s hospitality sector saw a positive return with 3.1 mn room nights sold by June 2022 vs the 3.2 mn room nights sold by June 2019 (pre-pandemic levels), as room supply increases steadily to 30,000 keys by June 2022. The total hotel sector revenue is also up by 17% in June 2022 vs June 2021, split across room (51%), F&B (39%) and others (10%). Despite the normally slower demand during the summer, 542,000 room nights were sold in June 2022.
Cruise industry
The COVID-19 pandemic distrupted the 2020–21 and 2021–22 seasons. However, QT saw the recovery of the cruise tourism sector with the return of 2021–22 cruise season in December 2021. June 2022 marked the end of the cruise season. According to QT and Mwani Qatar, the
organisations responsible for managing the country’s shipping terminals and seaports, Qatar welcomed 101,000 visitors with 34 cruise ship calls. The top nationalities to arrive at Doha Port are from Belgium, Brazil, France, India, Italy, Germany, Spain, and the UK. GCC visitors have also grown and are expected to further increase in 2023 via the QT partnership with Emerald Cruises. Over the past few years, QT has established a number of strong relationships with international cruise operators as well as with other specialists involved in the industry. This has proved to be of great importance as Qatar will be benefitting from cruise ships during the FIFA World Cup Qatar 2022TM, as a means of providing additional accommodation for fans and visitors. Two giant cruise ships served as floating hotels during the FIFA World Cup Qatar 2022TM at Doha Port on 10 and 14 November. The cruise ships have a combined capacity of 4,000 rooms, which can accommodate up to 9,400 people. They offer a variety of cabin options, from traditional and ocean-view cabins to balcony cabins and luxurious suites, in addition to offering multiple dining options and entertainment programmes.
Cruise passengers can also avail of the new transit visa. As part of the new operating procedure –which includes the use of enhanced technology and close collaboration between cruise operators and security officials – a passenger manifest containing the passport details of passengers and crew will be shared with immigration officials 48 hours prior to a ship’s arrival in Qatar. This will allow the authorities to process all relevant information and clear passengers for entry before the ship's berthing, enabling travellers to disembark within minutes and begin on-shore excursions.
QT’s projections show continued growth in the cruise tourism industry over the coming years. With the completion of the Doha Port redevelopment, and the associated capacity increase, which allows the port to receive two megaships at once, Qatar is expected to attract 500,000 cruise tourists by 2026.
Next Chapter
On World Tourism Day 2017, held annually on 27 September, Qatar launched the Next Chapter of its National Tourism Sector Strategy 2030, which charts the next five years of the tourism sector’s growth in Qatar.
According to QT, the next chapter aims to attract 6 mn visitors to Qatar annually by 2023. It also aims to achieve a 72% occupancy rate across all hotel establishments, through a combination of increasing demand and diversifying the country’s tourist accommodation offering.
Visitor arrivals in Doha are projected to grow by 104% by 2025, making it the fastest-growing tourist destination among major cities worldwide. The city is expected to see more than 4.51 mn visitors in 2025.
Tourism is expected to play a greater role in Qatar’s economy as the sector’s share of the country’s GDP will be nearly QAR133.5 bn in 2028, reports the World Travel & Tourism Council (WTTC). Travel and tourism investment in Qatar may exceed QAR14.5 bn, or 4.2% of total investments in the country, in 2028.
Qatar Tourism (QT)
In November 2018, The Amir, HH Sheikh Tamim bin Hamad Al Thani issued Decision No 74 of 2018 establishing Qatar National Tourism Council (QNTC), cancelling QTA and the government committee to coordinate conferences and events. In 2021, Qatar National Tourism Council (QNTC) was renamed Qatar Tourism (QT)
QT promotes Qatar as a destination around the world, through its destination branding, international representation and participation at trade shows, and by developing a rich calendar of festivals and events. QT is growing internationally with representative offices in London, Paris, Berlin, Milan, Singapore and more cities.
In 2014, Qatar launched the Qatar National Tourism Sector Strategy (QNTSS), which seeks to diversify the country’s tourism offering and increase the sector’s contribution to Qatar’s economy by 2030.
Chaired by Prime Minister and Minister of Interior, HE Sheikh Khalid bin Khalifa bin Abdulaziz Al Thani, QT works in partnership with public and private stakeholders to achieve this mission by planning, regulating and promoting a sustainable and diverse tourism industry while perpetuating Qatar’s culture.
For more information, visit visitqatar.qa or qatartourism.com
The Keys of Gold
the French and the Swedish ones; Qatar and Macau are the newest members joining in 2014. Qatar was officially accepted in Les Clefs d’Or as the 44th Independent Country at the Union Internationale des Concierges d’Hôtels. The association now counts 44 Member Sections representing 80 countries and 536 locations around the globe with 4,000 members. Concierge members are primarily dedicated to the promotion and facilitation of travel and tourism. They carry out a delicate balance between seeking out advancements in the travel and tourism industry, while also respecting the history and traditions of the hotel concierge profession.
Les Clefs d'Or is an international network of professional hotel concierges with common interests and goals. All Concierge Clefs d’Or can be recognised by the golden crossed keys they display on the label of their uniforms – these are a symbol of guaranteed, quality service.
The association is non-profitable, non-political and non-religious – it is not a trade union. Rather, it is based on friendship between members with an enduring aim to assist international travellers and tourists. Members have their own unique combination of expertise and sources of inside information that allows them to accommodate all guest requests, from the mundane to the extraordinary.
A Short History
The first such concierge association evolved in 1929 when Pierre Quentin, Concierge at Hôtel Ambassador in Paris, and 10 of his fellow Parisian concierges realised that they could operate more effectively as a team than individually. They felt that by joining forces they could make their services more useful and indispensable.
Accordingly on 27 November 1929 the founding General Assembly took place, which saw more than 100 members join. The two oldest associations are
A vital element of the association is being able to rely on an extensive and global network of acquaintances, friends, and colleagues in order to ensure that guests’ demands are met. Duties are handled with persistence, tenaciousness, and professionalism. Les Clefs d’Or Concierges have worked hard to obtain their keys, and the many years of hard work and training is shown in their ability to remain calm under all circumstances and their dedication to providing discreet and quality services to hotel guests and travellers.
Les Clefs d'Or in Qatar and the Middle East
In February 2014, Qatar was officially accepted as the 44th Independent Country Section to be a part of Union Internationale des Concierges d’Hotels (UICH). Les Clefs d’Or Qatar was formed in 2010 at the InterContinental Doha by Randy Santos who was the then Chief Concierge, and who is now Chief Concierge at Fairmont Doha. The group consists of 27 members from different nationalities and backgrounds, covering most hotels in Qatar. Their objectives are to provide a world-class concierge service, which includes recommending the most authentic experiences in Qatar, and the best places to visit. Duties also include daily tasks such as dealing with mail and messages, and organising travel plans.
Santos and his colleagues have helped to expand Les Clef d'Or in the Middle East. They assisted the concierge of the Sheraton Kuwait in establishing a Kuwait Hotels Concierge Group, with the eventual aim of becoming Les Clefs d’Or Kuwait. In addition to Qatar, Kuwait and the UAE, the Middle East is also home to many other Les Clefs d’Or, including Lebanon, Jordan, Oman, Saudi Arabia, Bahrain, Morocco, Tunisia and Egypt.
Les Clefs d’Or Qatar Committee Les Clef d'Or Qatar have different committees that serve not only their guests, but also the community by volunteering and donating whatever they can offer. Their Qatar Concierge Committee and Corporate Social Responsibility Committee have joined forces to host charity events such as the Donation Drive by Les Clefs d’Or Qatar. According to Les Clef d'Or Qatar, it does not only help those in need, but it can help promote a culture of giving and being a Les Clefs d’Or International Family, they firmly believe in that.
According to Randy, 'We also have scheduled to volunteer and set a date for Qatar Charity to help the community. We also help dog and cat shelters, and undertake beach cleaning activities as a Les Clefs d’Or. Enhancing the Concierge profession by providing an education day training, we do have different committees as follows: Executive, Qatar Concierge Society, Corporate Social Responsibility, Education, and Communications and Social Media.'
Monthly meetings are held, and they have launched the yearly International Concierge Workshop hosted by HE Sheikh Mohamed bin Fahad Al Thani, who is the primary supporter of the Les Clefs d’Or Qatar. Qatar Tourism, Katara Cultural Village, and the GMs of Qatar's hotels also support the society.
With increasing visitors to the country, especially due to the upcoming FIFA World Cup Qatar 2022™, there is an exponential demand upon the hospitality industry from tourists and business travellers. Les Clefs d’Or Qatar strives to meet this demand through maintaining a discreet and complete concierge service. For more information on Les Clef d'Or, visit lesclefsdor.org
Qatar’s golden concierge
Randy Santos has worked in the hospitality industry since the age of 19, with a 35-year service record within the Middle East. Looking at his CV, he has an impressive list of accomplishments that includes his current role as the Chief Concierge at Fairmont Doha. Many could argue that Santos plays a pivotal role within the profession on an international level. His illustrious career includes the founding of Concierge Societies in Dubai and Qatar, and he has also founded Les Clef d'Or Qatar and Les Clef d'Or UAE – both of which he has also resided over in his role as President. He is also a Les Clef d'Or mentor to the Kuwait Chapter.
A lifetime of dedication, hard work and advocacy has resulted in Santos' nomination for the position of 1st Vice President of UICH -- Les Clefs d’Or International. This is the fourth highest position within the global association and he has the distinction of being the first Middle East Les Clef d'Or member to be so nominated. Santos will be running as President of UICH in 2023 in Turkey.
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Holiday Homes
By Ola DiabAre you a home or villa owner with a spare property looking for extra income? Rent it now to travellers from all over the world on one of the various platforms that offer holiday rentals.
Qatar Tourism has announced an expedited process to issue Holiday Homes licences for residential property owners in Qatar to enlist their units for short-term rentals through popular international websites such as Airbnb, booking.com, holidayhomes.com and Vrbo.
The entity is receiving a growing number of enquiries on the licensing process from citizens and investors through its website, and has therefore introduced a helpline and simplified process to issue licences within a week. However, Qatar Tourism officials warned that property owners who bypass the process and rent their homes to vacationers without a licence risk receiving a prison sentence of up to two years and/or a QAR200,000 fine.
According to Mohamed Al Ansari, Director of Tourism Licensing, the spirit of hospitality is a distinct feature of Qatari tradition. He said that this is a chance to showcase Qatar's true essence as they prepare to host visitors from every corner of the world for the FIFA World Cup Qatar 2022™. Al Ansari
said,‘Qatar Tourism invites all residential property owners to share our spirit of hospitality while generating extra income from their unused units by simply getting a Holiday Homes licence. Steps and requirements needed for the licence are available on our website.’
Online application
Featured under the e-services section of the Qatar Tourism corporate website, the Holiday Homes page offers the options for homeowners to either fill in a simple form to request a call back from the Qatar Tourism agents, or follow the steps in the portal user guide to apply online.
Once the application is accepted, a team inspects the unit to finalise the process. The free-of-charge Holiday Homes licence is valid for five years and can be renewed to allow property owners to generate extra income by renting out their residential units for short-term use. It also gives them the opportunity to meet people from different cultures and celebrate Qatar’s tradition of hospitality.
Best tourism experience
To ensure that the visitors constantly get the best experience in the state, Qatar Tourism uses Sentiment Analysis Technology in the hospitality industry to access a large number of guests reviews from more than 130 global platforms. Being part of the hospitality sector, Holiday Homes should achieve a minimum score of 75% in guest satisfaction throughout the validity of the licence. Qatar Tourism will continue to monitor this score, giving the chance for those underperforming to take corrective measures. Failure to do so will result in the cancellation of the licence.
Qatar Tourism boosts investment opportunities in the country’s growing hospitality sector, providing offerings that suit all the needs of visitors during and after the FIFA World Cup Qatar 2022™.
To see all updates on the Holiday Homes licence, visit the Qatar Tourism corporate website or call 4499 7888 to directly connect with the Qatar Tourism Licensing Department. Qatar Tourism also receives applications through its single window counter 44 in Al Jasra Tower, Lusail City.
Host a fan
The Holiday Homes initiative is similar to Supreme Committee for Delivery & Legacy’s (SC) Host a Fan initiative, which was launched in 2021, ahead of the FIFA Arab Cup 2021™, enabling households across Qatar to volunteer to host visiting sports fans during upcoming sporting events. An expression of the Arab world’s famed hospitality, the first-of-a-kind programme links supporters travelling to Qatar for major tournaments with locals and residents.
What are the benefits?
1. First and foremost, you’ll be able to generate income. Your empty house can be used as a money earner, and your licence is free of charge.
2. If you enjoy being a host, this is a great way to meet people from all over the world, experience their culture and introduce unparalleled Qatari hospitality.
3. Qatar Tourism can help you set up the regulations for your enlisted house.
4. Units can be used by other governmental entities to accommodate their special guests or events.
The Host a Fan initiative is part of the SC’s strategy to provide fans visiting Qatar with a variety of culturally rich accommodation options. According to Project Manager of the initiative at the SC, Khalid Al Jumaily, this unique approach will allow fans to experience Qatar’s culture through the eyes of a local.
In addition, the initiative is completely free of charge. Visiting fans will not be required to pay for their accommodation, nor will hosts be paid for hosting a fan.
Hosts, however, will be able to choose where fans will stay, and how long their visit will be. Most importantly, hosts will act as cultural guides, showing their guests Qatar’s most significant cultural destinations, and introducing them to local customs and traditions.
Those interested in learning more about the specific requirements of the initiative can visit hostafan.qa. However, registration closed on 12 October 2021.
For more upcoming events, see Events in Qatar and/or the Sports Events Calendar in the Events and Activities section.
Places to Stay
Places to Stay
HOTELS MAP
Places to Stay
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More Hospitality Accommodation
By Ola DiabQatar’s hospitality sector is expected to add 12,250 more keys by the end of the year with the opening of many new hotels.
Qatar’s hospitality sector is expected to deliver more than 12,250 keys with the opening of many new hotels this year, according to the latest report released by ValuStrat, the Middle East's leading international consulting and advisory group.
The report noted that 12,250 keys are in the pipeline for the remainder of 2022. According to Qatar Tourism, hospitality stock was estimated at 29,386 units (21,689 hotel keys and 7,697 hotel apartments) at the end of 2021.
The hospitality sector has already registered healthy growth in the first quarter of 2022 as the country gears up to host the FIFA World Cup Qatar 2022TM at the end of the year, from 21 November –18 December 2022.
According to ValuStrat, the total supply of serviced and hotel apartments is predicted to exceed 10,000 keys with the opening of Hampton by Hilton Doha Old Town in Old Salata (221 keys) and Central Inn Al Sadd (279 keys), adding 500 keys to the total supply. In addition, Rabban Suites West Bay and Swiss Belhotel Doha were rebranded as Voco Doha West Bay Suites and AMT Mena.
According to ValuStrat, in February 2022, hotel and hotel apartment stock exceeded 30,000 keys and the pipeline for 2022 was adjusted upwards to 13,300.
In terms of year-to-date (YTD) March 2022 hotel performance, total international arrivals included 315,831 visitors, expanding by a significant 691% as compared to the same period in 2021. Asia and GCC provided 60% of total international visitors.
Average occupancy of hotel and hotel apartments (excluding keys being used for quarantine) was 58% as of YTD March 2022, down 5% year-onyear. Average Daily Rate (ADR) for hotels and hotel apartments stood at QAR459, up 14% over the year.
In addition, Supreme Committee for Delivery and Legacy (SC) has announced 130,000 rooms are available to accommodate the projected 1.5 mn fans for the FIFA World Cup Qatar 2022TM. SC is responsible for the delivery of the required infrastructure and host country planning and operations for Qatar to host the historic FIFA World Cup Qatar 2022TM – the first FIFA World Cup to be held in the Arab world.
Residential occupancy
According to ValuStrat, residential occupancy has been estimated to have reached 80%, propelled by short long-term leases by the Supreme Committee for Delivery and Legacy for FIFA World Cup Qatar 2022TM and pick-up in demand from companies looking for staff accommodation.
Residential stock in Qatar was estimated at 308,000 units with the addition of 700 during the first quarter of 2022. Two residential projects in The Pearl Island including a tower, and seven apartment buildings in Lusail, were completed adding 600 apartments.
Ezdan Real Estate announced the launch of 4,000 units across eight compounds in Al Wakra municipality this year. Barwa Real Estate announced the lease of the Madinatna project, comprising 6,780 apartments in Al Wukair to the Supreme Committee for six months during 2022, and Qetaifan Island North launched the sale of phase 3, consisting of 40 residential villa plots. Dar Al Arkan, a Saudi developer, has launched Les Vagues residences (70 apartments) in Qetaifan Island North to start development in the second quarter of 2022.
As of first quarter of 2022, ValuStrat Price Index (VPI) – Residential stood at 64.9 points and saw a marginal increase of 0.2% quarterly.
Best tourism experience
To ensure that visitors constantly get the best experience in the state, Qatar Tourism uses Sentiment Analysis Technology in the hospitality industry to access a large number of guest reviews, from more than 130 global platforms.
Qatar Tourism boosts investment opportunities in the country’s growing hospitality sector, providing offerings that suit all the needs of visitors during and after the FIFA World Cup Qatar 2022™.
In addition to hotels and hotel apartments, there will be various accommodations in Qatar for the FIFA World Cup Qatar 2022™. This includes cruise liners, fan villages and more, providing around 1,600 rooms in total.
In addition, fans can stay in private homes as part of the Host a Fan intiative. The Holiday Homes initiative is similar to SC's Host a Fan initiative, which was launched in 2021, ahead of the FIFA Arab Cup 2021™, enabling households across Qatar to volunteer to host visiting sports fans during upcoming sporting events. An expression of the Arab world’s famed hospitality, the firstof-a-kind programme links supporters travelling to Qatar for major tournaments with locals and residents. The Host a Fan initiative is part of the SC’s strategy to provide fans visiting Qatar with a variety of culturally rich accommodation options. In addition, the initiative is completely free of charge. Visiting fans will not be required to pay for their accommodation, nor will hosts be paid for hosting a fan. Hosts, however, will be able to choose where fans will stay, and how long their visit will be. Most importantly, hosts will act as cultural guides, showing their guests Qatar’s most significant cultural destinations, and introducing them to local customs and traditions.
Residents will also be able to host up to 10 family members and friends during the championship. m
ENJOY A HOST OF BENEFITS
FOR ITS FULLY-FURNISHED LONG-STAY APARTMENTS & PENTHOUSES
Elevate yourself to a world of ultimate luxury living with modern fully furnished, stunning views, ultimate privacy, and exceptional service
With views above the rest, Centara West Bay ensures an experience beyond expectation
For bookings and more details, please call 5555 4009 or email cwq@chr.co.th