Qatar Health & Beauty e-Guide by Marhaba Information Guide, Qatar

Q A T A R H E A L T H & B E A U T Y E-G U I D E

Extracted from issue

spring

2020 summer

Contents • Useful Numbers • Map of Hamad bin Khalifa Medical City • Healthcare in Qatar • Health and Wellness • Spas & Beauty Centres HEALTH AND BEAUTY E-GUIDE.indd 1

• Special Features Ambulatory Care in Qatar Mental Health Services in Qatar 3/25/20 4:57 PM

Founder & Managing Editor Hilary Bainbridge Marhaba endeavours to quote accurate information and updates each of its sections every issue. However, the magazine accepts no liability in the case of unintentional errors. © 2020 Marhaba Information Guide. All Rights Reserved. No part of this magazine may be reproduced, in any form, without written permission of the publishers.

Dana Public Relations PO Box 3797, Doha, Qatar Tel (+974) 4465 5533, 4465 0083 Fax (+974) 4465 5588

General Information marhaba@qatar.net.qa Retail Sales retailsales@marhaba-qatar.com

Editorial Sarah Palmer (Editor) Ola Diab (Deputy Editor) Terry Sutcliffe Gina Coleman Online Lubuna Jeffin Advertising Howard Bainbridge

Digital Lalaine Turqueza Charlotte Wright Weslee Dizon Retail Sales Ayen Molina Design and Artwork Dick Tamayo Mar Principe Arnel Ramos

marhaba.qa QATAR AND BEAUTY E-GUIDE © MARHABA QATAR MOTORING e-GUIDE 2020 © MARHABA 2 HEALTH

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Contents Useful Numbers • Primary Health Care Centres • HMC Hospitals and Services • Ministry of Public Health • Private Medical Centres • 24‑hour Pharmacies • Dental and Optical Centres • Support Groups

Map of Hamad bin Khalifa Medical City Locations of hospitals, outpatient departments and emergency services

Feature – Ambulatory Care in Qatar A groundbreaking new facility will allow patients to receive high quality care without the need for admission.

Feature – Mental Health Services in Qatar What signs to look for and how to receive help, for all those who need it.

Healthcare in Qatar • Healthcare News • The Ministry of Public of Health • Hamad Medical Corporation: HMC Hospitals; Additional Services; HMC Hospitals with Emergency Departments; Recent Progress at HMC • PHCC and Sidra Medicine • How the Health System Works Together

Health and Wellness • Holistic Wellness • Pilates • Yoga

Spas & Beauty Centres • Spas • Beauty Centres • Complementary Clinics

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Useful Numbers EMERGENCIES – AMBULANCE, FIRE OR POLICE – 999 The use of medical facilities in Qatar is available to citizens, residents and visitors. Visitors need to pay for treatment at government hospitals and Primary Healthcare Centres; residents holding a valid Hamad Medical Corporation (HMC) Health Card will pay nominal fees. For more information visit: HMC hamad.qa; Ministry of Public Health moph.gov.qa; Primary Health Care Corporation phcc.qa; Sidra Medicine sidra.org

Public Healthcare For all healthcare centres call Hayyak 107 Visit phcc.qa for catchment area maps

Primary Healthcare Centres

North Region: • Al Daayen • Al Kaaban • Al Khor • Al Shamal • Gharrafat Al Rayyan • Leabaib • Leghwairiya • Madinat Khalifa C3 • Qatar University • Umm Slal Central Region: • Airport D4 • Al Thumama • Al Wakra F5 • Omar Ibn Al Khattab C3 • Rawdat Al Khail C4 • Umm Ghuwailina D4 • West Bay B3 Western Region: • Abu Bakr Al Siddiq D2 • Abu Nakhla • Al Jemailiya • Al Karaana • Al Rayyan • Al Sheehaniya • Al Waab • Al Wajba • Mesaimeer D3 • Muaither

HMC and Sidra Medicine Hospitals/Services

For all hospitals call Nesma'ak 16060 first Heart Hospital C4

4439 5838

Al Maha Children's Unit (Rumailah H) C4 4439 6666

Sidra Medicine Poison Center C2

4003 1111

Al Wakra Hospital F5

4011 4444

The Cuban Hospital

4015 7777

Enaya Specialized Care Center C4

4439 8120

Tobacco Control Center C4

4025 4981

Al Khor Hospital

4474 5555

Ministry of Public Health Medical Commission D4

For all services call 4407 0000 first

4467 9111

Vaccinations (Mesaimeer HC) D3

S H

4406 4222

Private Healthcare Private Medical Centres

Dental and Optical Centres

Al Ahli Hospital C3/4

4489 8888

Al Dar Optics

Al Emadi Hospital D4

4466 6009

Al Jaber Opticians (Lagoona mall) A4

4415 1252

American Hospital D4

4442 1999

Al Jabor Vision Technology D4

4442 7152

Aspetar (Orthopaedic & Sports Medicine Hospital) D3

4413 2000

British International Dental Centre (Salam Tower) C4

4411 7755

Doha Clinic Hospital C4

4438 4333 4496 0960

British International Dental Centre (Salwa Road) D3

4460 6058

Elite Medical Center C4 Plastic Surgicentre D4

4466 2260

Qatar Optics (City Center‑Doha) B4

4483 3349

Qatar Medical Center D4

4444 0606

Queen Dental Clinic (City Center‑Doha) B4 4493 2888

Turkish Hospital D4

4499 2444

Royal Dental Centre D4

4441 1250

4020 6336

Yateem Opticians (Mall of Qatar) B1

4432 3204

Support Groups

Pharmacies (24 hour) Al Bateel (Salwa Road) D4

4436 6610

Family (Al Muaither Street) C3

4441 6419

Ibn Al Haytham (Doha Clinic H) C4

4438 0114

Kulud (Industrial Area) E3

4458 0945

Kulud (Markhiya) C3

4487 7784

Meeqat (near Al Wakra HC) F5

4464 0552

Mina Al Nayef p/stn (Al Rayyan) C3

4481 1896

Wellcare Pharmacy (Airport Street) D4

4462 2334

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Alcoholics Anonymous aaqatar.org

(males) 3094 9661 (females) 6692 6745

Doha Mums (breastfeeding, depression, fertility, food allergies and special needs) dohamums.com Overeaters Anonymous

5512 7252

Qatar Cancer Society D4 qcs.qa

4484 7777

Qatar Diabetes Association D4 qda.org.qa

4454 7341

Checked & Updated February 2020

West Bay Medicare C4

800 0506

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Al Rayyan Fahad Bin Jassim Kidney Center

HAMAD BIN KHALIFA MEDICAL CITY

Jawaan St Hamad Hospital Metro Station Entrances

Wyndham Grand Regency Hotel

Moh amm ed HR Bin Th an Retaj iS

t HSO Physiotherapy Dept

Women’s Hospital Al Rayyan Road

Warwick Hotel

LuLu Centre

Al Dafna

Trauma and Emergency Hamad General Hospital

Car Park Helipad

Helicopter Landing Pad

Education Center m Ah

n Bi

Al Dafna

i Al

White Palace Metro Station

Blood Donor Center

ACC

Ambulance Service

QRI

MOPH

O na iz

Suhaim Bin Hamad St

Itqan Heart Hospital

Al Wajba Motors

Ambulance Service

NCCCR

Rumailah Hospital

Al Corniche

ACC HR HSO Retaj Itqan

CDC HITC

WWRC

Dental Clinic

QRI NCCCR

Dermatology Clinic

Al Bidda Park

HITC CDC MOPH 3

Ambulatory Care Center HMC Human Resources Humanitarian Services Ofﬁce Retaj Residence Al Sadd Itqan - Clinical Simulation and Innovation Center Women’s Wellness Research Center Qatar Rehabilitation Institute National Center for Cancer Care and Rehabilitation Hamad Int’l Training Center Communicable Disease Center Ministry Of Public Health

Entrance Gates

Itqan - Clinical Simulation and Innovation Center

02.2020 marhaba.qa

St aleej Al Kh

Al Bidda Park Souq Waqif ©

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Ambulatory Healthcare in Qatar By Sarah Palmer The Ambulatory Care Center is a groundbreaking new facility, offering patients high quality treatment without the need for admission.

he Ambulatory Care Center (ACC), part of Hamad Medical Corporation (HMC), is a new facility that delivers outpatient and day surgery services, and is located within the impressive Hamad Bin Khalifa Medical City. Ambulatory care refers to any type of medical care that is available on an outpatient basis – this can be diagnosis, observation, treatment, intervention, and rehabilitation – and therefore negates the need for a patient to be admitted. Following this recent trend in healthcare, the Ambulatory Care Center is a brand new approach to surgical care in Qatar, as it is the first to offer a 'same day' service. Patients are able to leave the hospital within 23 hours of having undergone surgery or medical procedure, and then recover at home without having to stay overnight. Some inpatient beds are available though, should patients need to stay longer. However, it satisfies the increasing demand for same-day surgery. The 33,400 sq m facility has everything on site to ensure there is the minimum amount of stress for patients – this includes clinical imaging, laboratory services, state-of-the-art operating theatres and treatment rooms, and a pharmacy. There are 66 beds – 12 pre-operation beds and 54 post-anesthesia care unit (PACU) recovery beds – as well as 14 operating theatres.

Patients are further aided with their recovery at ACC's outpatient clinics, as well as follow-up phone calls and advice. All this is good news for those seeking medical care in Qatar: the introduction of the ACC means treatment times are faster, waiting lists are reduced, and patients will benefit from a more inclusive treatment and recovery experience.

How to access services at the ACC The ACC started accepting referrals in May 2017, with the relocation of the podiatry clinic from Hamad General Hospital (HGH). Further clinics have been transferring across in a staged manner from both HGH and Rumailah Hospital, including urology, gastroenterology, ENT and ophthalmology services. However, as ACC does not have an emergency department, patients needing immediate treatment will need to visit one of the emergency departments at HMC hospitals. Patients will need a referral to access any of the ACC services, which can be from another HMC hospital or facility, an HMC physician, your local Primary Health Care Corporation centre, or a private clinic. As well as regular clinic times, some clinics operate in the evenings to accommodate work, family and school commitments.

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To ensure that patients are fit for surgery and the anaesthetic, as well as being informed and prepared ahead of any surgical intervention or procedure, the Pre-admission Anesthesia Clinic (PAAC) will perform a thorough medical evaluation. This will take place during the outpatient appointment, and usually one month before the scheduled surgery or procedure. After receiving the go-ahead, the surgery or procedure date is confirmed, and advice is given regarding any specific instructions, eg whether fasting is required or medication is to be taken in advance. On the day of the surgery or procedure, patients should go to the Outpatient Surgery Registration desk on the second floor. They should only take their Qatar ID/passport and health card with them, as it is advised that payment and transportation details are arranged in advance. Any personal belongings brought to the hospital should be kept to a minimum. After surgery, patients are taken to the Post Anesthesia Care Unit (PACU) for an hour, then transferred to the Stage 2 recovery area. As soon as the doctor and anesthesiologist say you are well enough, you can go home!

Some of the surgical specialities and services available at ACC 3 Gastroenterology – digestive (GI) and liver disease clinics, and digestive (GI) endoscopy procedures. 3 Ophthalmology – sophisticated imaging technology and various diagnostic procedures to help detect and prevent vision loss from eye disorders such as glaucoma. 3 Otorhinolaryngology (ENT) – otology (including neuro-otology), rhinology (including allergies, skull base and facial plastics), head and neck surgery (including snoring, voice and swallowing), audiology, and paediatric care. 3 Podiatry – a specialist Diabetic Foot and Wound Care Clinic is on site. More than 100 patients are seen at the Podiatry Clinic at the ACC every day, 80% of whom are diabetics. 3 Urology – urodynamics, a pelvic pain clinic, urooncology, voiding dysfunction, infertility and andrology, lithotripsy and general urology. Other services include: • General surgery • Neurosurgery • Oral and cranio-maxillofacial • Orthopaedic surgery • Plastic surgery

Friends and family are encouraged to stay with the patient in dedicated pre- and post-op areas. For children having ENT or dental surgery, parents are now able to go with their child into the operating theatre and stay while the anaesthetic is administered, and then wait for them in the post-op recovery area. First trialled in March 2018, it is a joint initiative of the ACC’s Perioperative Nursing, ENT, Pediatric Dentistry, and Anesthesia Departments. Prior to surgery, the parents and the child visit the Pre-Assessment Anesthesia Clinic (PAAC) to discuss the procedure with the senior consultant anaesthetist, and it is reiterated on the day of the surgery itself. It's a great initiative that helps reduce anxiety before and after surgery for everyone concerned, especially for younger children. And parents are reassured that they are leaving their little ones in safe hands!

Quick facts about the ACC All new patients must take the following to their first appointment: • Valid health card • Qatar ID or passport copy • Appointment card (if provided) • Referral letter • Any medical documents or paperwork relating to the referral As per all other Hamad Medical Corporation facilities, payment for appointments and any further treatment or items from the pharmacy can only be made with a debit/credit card or eCash Card. The location of the ACC can be found on our map of Hamad Bin Khalifa Medical City, found in this section. For more information about the ACC or any of the HMC hospitals and facilities, see Healthcare in Qatar, also in this section, visit hamad.qa or call the HMC helpline, Nesma'ak, on 16060 m ©

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Healthcare in Qatar Many changes and improvements have been introduced since the country opened its first hospital over 60 years ago. Billions of dollars are being spent on improving and expanding Qatar's healthcare system to cope with the rise in population. According to the World Health Organization, Qatar is spending more money per capita on healthcare than any other country in the Gulf. The healthcare system is available to all – nationals, expatriates and visitors. The public healthcare service provides free or extremely subsidised healthcare; the exception to this may be treatment for highly specialised services. Expatriates or visitors may have to pay towards some medical costs – check with your employer to see what health insurance you are eligible for, or contact one of the insurance companies to take extra personal cover.

Healthcare News HMC Ambulance Service drones to boost emergency scene decision making capability The Ambulance Service has begun using drones as a means of assessing incident scenes and the surrounding areas, providing essential information to ensure the best medical response – particularly useful in difficult to reach areas such as Sealine. The drones are being used on an 'as-needed' basis, and are controlled by Ambulance Service staff close to the incident scene, or by an operator pre-programming a longer flight path. The drones can be tethered 100 m above the scene, providing a birds-eye view, with the images viewed either in the Mobile Command and Control vehicle or on any HMC computer.

Viral hepatitis to be eliminated in Qatar by 2030 The Ministry of Public Health (MoPH) officially

launched the 2018–22 Strategic Framework for Combating Viral Hepatitis in Qatar at the end of 2019. The strategic framework plans to eliminate new infections in the country, reduce the spread of chronic infections and reduce the mortality rate caused by viral hepatitis. There will be a rigorous public awareness campaign and early screening services available as well as maintaining the high level of vaccinations, especially for children and those in the medical profession.

Successful launch of the Postnatal Community Midwifery Home Care Service The pilot service, launched in June 2018, has cared for more than 1,700 women and their newborns at the Women's Wellness and Research Center. The service provides specialised postpartum care to women who have experienced a high-risk pregnancy or given birth by Caesarian section, and is the first of its kind in Qatar. The team has also made over 3,200 home visits.

HMC’s Surgical Specialty Center to be fully operational in 2021 Hamad Medical Corporation (HMC) has completed 50% of renovation and upgrade works at the new Surgical Specialty Center, on the site of the former Women’s Hospital. The remaining works will be completed in the next few months, and should be fully operational by early 2021. Once up and running, several surgical services will be relocated to the new facility, such as orthopaedic surgery, vascular surgery, urology, organ transplantation, and bariatric surgery services. The Center is affiliated with Hamad General Hospital (HGH) and will help increase the surgical capacity at HGH by adding three new operating theatres, for a total of 20 operating theatres. This will allow the number of surgeries performed at the hospital to increase from 8 to 20 cases a day, and also allow for an increase in the number of non-urgent (elective) surgeries performed daily at HGH. This will all help to reduce waiting times and provide a 'one-stop-shop' approach to care by offering services within one facility. Patients will no longer have to stay overnight before their planned surgery; instead, they can come on the day for pre-surgery preparation and return to the hospital later in the day for their surgery. QATAR HEALTH AND BEAUTY E-GUIDE ©

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The Ministry of Public Health In January 2016 the Amir, HH Sheikh Tamim bin Hamad Al Thani disbanded the Supreme Council of Health and reverted their responsibilities to the Ministry of Public Health. The Ministry of Public Health (MoPH) will continue to oversee the nation’s health services, with policies, goals and objectives to achieve that vision, and monitoring and evaluation of its progress and the quality and effectiveness of health service providers. The ‘Caring for the Future’ programme encourages healthy lifestyles, provides community‑based primary care, and ensures that the world’s most advanced, highest quality care is available locally in secondary and tertiary medical facilities. One of the pillars of Qatar National Vision 2030, 'Human Development', represents Qatar's ambition to develop a physically and mentally healthy population. The first phase was the National Development Strategy (NDS) 2011–2016, and the National Health Strategy (NHS) 2011– 2016. These developments will be built on under NDS 2017–2022 and NHS 2018–2022. All private hospitals in Qatar must be accredited by an internationally‑recognised body. A list of licensed practitioners and pharmacies is on the Ministry website. Facilities must also have surveillance cameras and a security system. MoPH is responsible for the issuance of birth and death certificates. See Living in Qatar in the Discovering Qatar section for full requirements.

Ministry of Public Health departments • Medical Commission: Examines and issues medical certificates to: º Prospective and current employees. º Non‑Qataris arriving to work, reside or visit family in the country. º Applicants for Qatari citizenship. º Non‑Qatari men who wish to marry Qatari women. º Students prior to attending or joining university or obtaining a scholarship. º Applicants for special categories (eg pilgrimage contractors, citizens marrying outside Qatar). Most medical check‑up procedures are conducted at the Medical Commission (MC) on Industrial Area Road near Abu Hamour. The unit handles 1,500 new arrivals in Qatar each day. There are four sections: one for expatriates taking up jobs in senior positions; one for families; one for domestic workers; and one for labourers. There is an electronic registration service for companies and corporations with over 15 employees. They must register their workers’ data online for tests

and make electronic payments through Hukoomi, gov.qa • Public Health: Oversees food safety and environmental health, health promotion and non‑communicable diseases, and the registration of births and deaths. The Port Health and Food Control section monitors all types of food that enter Qatar, as well as the vegetable and meat markets. It also carries out quarantine and veterinary services, and hygiene of the streets and vaccinations. • Pharmacy and Drug Control: Controls the use of narcotics and herbal/dietary supplements. Is responsible for the registration of drug companies and agents, inspects pharmacies, and schedules pharmacy working hours. • Healthcare Quality and Patient Safety: Monitors healthcare quality, and provides information, education and support to all health sectors. Also responsible for healthcare facilities accreditation. • Medical Licensing Department: Maintains a register of licensed health practitioners and health facilities in Qatar. The department licenses physicians, nurses, dentists and pharmacists, as well as psychologists, opticians, chiropractors, audiologists, paramedics, podiatrists, speech therapists, midwives, physiotherapists, dieticians, dental hygienists, and medical technicians. • Medical Relations and Treatment Abroad: Responsible for organsing the process of medical treatment abroad. • Health Financing and Insurance: Develops health financing and insurance systems that support the wider goals of the healthcare landscape and the National Health Strategy. • eHealth and IT: Delivers health services using the latest information technologies. Projects include the Qatar National Health Card and the Shared Imaging Strategy to analyse diagnostic image use in Qatar. • Health Planning and Assessment: Develops policies and plans that support the development and implementation of a comprehensive, client‑ centered, integrated, accountable and accessible healthcare system that meets the needs of a growing and changing population. • Research: Establishes national health priorities and encourages new strategies. Undertakes biomedical research ensuring the protection and safety of human subjects, and the humane care and use of laboratory animals. moph.gov.qa ©

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Hamad Medical Corporation Hamad Medical Corporation (HMC) is the main provider of specialist healthcare in Qatar and one of the leading hospital providers in the Middle East. HMC’s network is made up of 12 hospitals – eight specialist hospitals and four community hospitals – as well as the national Ambulance Service, home and residential care, and mental health service. Since Rumailah Hospital first opened in 1957, HMC has significantly expanded its portfolio of hospitals. As Qatar has grown and developed over the recent decades, so too has HMC. This long history of caring for the residents of Qatar ensures HMC is uniquely positioned to understand the specific cultural and healthcare needs of the population, and provide the best possible care. The dedicated clinical teams at HMC deliver a wide range of specialist healthcare services to patients. These services differ to those provided at primary health centres as they diagnose and treat complex cases that cannot be treated in a primary care setting. How can you get an appointment at a Hamad Medical Corporation hospital? Getting an appointment is simple and convenient, just follow the steps below: > Visit your primary healthcare provider (Primary Health Care Corporation or private clinic). Your primary care doctor will refer you to HMC if specialist care is required. • Referrals from private clinics need to be taken in person to the relevant HMC hospital. • Referrals from PHCC health centres are made automatically. > Once your referral has been received by HMC, you will be sent an SMS acknowledging receipt. > When an appointment becomes available you will be contacted with the date, time and location. Once processed, you will also receive an appointment notification by SMS.

> You will receive an appointment reminder SMS five days before your appointment and another SMS one day before. Do you have to pay for services at HMC? Qatar residents with a valid Qatar ID and health card are entitled to heavily subsidised consultations and prescriptions. Without these documents patients will be charged a higher fee for services. Emergency medical services are provided free of charge. How can you contact HMC? HMC’s dedicated customer service team, Nesmaak, is available to help with all questions and inquiries. Nesmaak teams are on hand in all HMC hospitals to assist patients and visitors and they can also be contacted via telephone 16060 or email nesmaak@hamad.qa. Nesmaak staff speak many languages to make your experience as smooth as possible. Operating hours: Sunday – Thursday 7 am – 10 pm, Friday 2 pm – 10 pm, Saturday 10 am – 6 pm.

HMC Hospitals Hamad General Hospital One of the leading tertiary hospitals in the region, offering highly specialised care. The 600-bed facility offers a wide range of medical care and clinical services, including trauma, emergency medicine, paediatrics, critical care, specialised and sub-specialised surgery, specialised medicine, laboratory medicine, diagnostic imaging, and adult rehabilitation services. A state-of-the-art Trauma and Emergency Center was officially opened in September 2019 by HH the Amir Sheikh Tamim bin Hamad Al Thani. The facility includes a Hyperbaric Therapy Unit – the HMC hyperbaric oxygen therapy chamber is the first of its kind in Qatar. National Center for Cancer Care and Research This 60-bed hospital specialises in the delivery of diagnosis, treatment and management for the care of people with cancer and blood disease. Advanced technology combined with teams of specialists

Artist's rendering of the new Al Maha Center for children

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and highly trained staff work together to offer highquality healthcare tailored to patients’ individual needs. Ambulatory Care Center The centre offers patients an exciting new approach to surgical and clinical care in Qatar, providing day care surgery, some inpatient surgical care and clinical care in a single dedicated location. This means that within 23 hours of receiving surgery or a medical procedure, patients will be able to leave hospital and recover in the comfort of their own home. Women’s Wellness and Research Center Women’s Wellness and Research Center is the region’s largest tertiary hospital dedicated to providing women in Qatar with specialised care through all stages of their lives. The hospital offers a range of surgical and clinical services from preconception to childbirth, post-natal care and beyond. At the centre of this care is a passionate multidisciplinary team of highly trained clinicians specialising in gynaecology, obstetrics, and newborn care. Heart Hospital Heart Hospital is a modern, state-of-the-art centre committed to delivering high-quality care and treatment for adults with heart conditions. The specialist hospital integrates all cardiothoracic medical and surgical facilities in one centre, providing 116 beds. Heart Hospital is committed to academic health as well as medical education with an active cardiology fellowship programme, and a strong commitment to the education of residents, fellows and specialists. Communicable Disease Center The Communicable Disease Center is a specialist tertiary centre that aims to support and treat patients with a spectrum of communicable diseases. It has been purpose built with the mission to detect, treat and prevent infectious diseases in Qatar, particularly those of public health importance. Its highly specialised team of doctors, nurses and allied health professionals provide consultations and treatments for patients who have infections that are often beyond the scope of primary and other secondary care services. Al Khor Hospital A 110-bed facility providing healthcare services to the growing population in the northern region of Qatar. Opened in 2006, Al Khor was the first Hamad hospital outside of Doha. The hospital offers patients treatment in a pleasant and

modern environment, with the wide range of clinical departments ensuring advanced care. Al Wakra Hospital Al Wakra Hospital provides healthcare services for the rapidly growing towns of Al Wakra and Mesaieed to the south of Qatar. Al Wakra Hospital provides patients with safe, high-quality care in an efficient way. The opening of the hospital has meant that people from the Al Wakra community no longer need to travel to Doha as the care is readily available here at home. The Cuban Hospital Located in Dukhan in the west of Qatar, this hospital is a joint venture project and partnership between the State of Qatar and the Cuban Government. Providing 65 beds and approximately 400 highly qualified Cuban healthcare professionals, the hospital is equipped with state-of-the-art technology serving Dukhan and its surrounding communities. It is a representation of how international partnerships can result in a world-class standard of healthcare service. Hazm Mebaireek General Hospital Located in the Industrial Area of Doha, the hospital provides inpatient and outpatient care, surgical services, and emergency care services. With a 14-bed Emergency Department and 118 inpatient and intensive care unit beds, the hospital can treat hundreds of patients each day, providing the best possible care to patients. The hospital welcomes all adult male patients, providing them with access to the highest quality treatment and care within their community. Qatar Rehabilitation Institute The Institute is the region’s largest tertiary rehabilitation hospital, providing world-class integrated rehabilitation services and the most technologically advanced patient-centred care. At the heart of this care is a passionate multidisciplinary team of clinicians working together to coordinate and deliver a personalised package of advanced rehabilitation services tailored to every one of their patient’s individual circumstances. Rumailah Hospital Rumailah Hospital is Hamad’s longest-serving hospital and provides healthcare services for both acute and long-term rehabilitation patients. It is a multi-speciality teaching hospital with a bed capacity of 570 spread across four sites in the city of Doha. The hospital has been recognised as a leading provider that has been presented with many national and international awards, including the regional Arab Health Awards. ©

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• Bariatric and General surgery • Urology • Orthopedic • Obstetrics & Gynecology • E.N.T. • Dental • Plastic Surgery • Opthalmology • Dermatology

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Sat – Wed: 9 AM – 9 PM Thurs: 9 AM – 6 PM

For Appointment: 4477 6444 • Internal Medicine/Gastroenterology • Cardiology • Endocrinology • Pediatric • Dietitian • Laboratory • Pharmacy • Radiology • Endoscopy and Minor OR

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to identify patients who are able to go home, but might need some level of support from a doctor when there. The programme reduces the length of stay of many patients by providing extra support following discharge from the hospital. MHS has grown rapidly since its launch.

Additional Services Ambulance Service Each year Hamad Medical Corporation’s Ambulance Service receives more than 250,000 calls and many of these are requesting emergency support for life-threatening incidents. The Ambulance Service teams are quickly dispatched to assist the injured patient using the most appropriate fleet vehicle for their needs. The Ambulance Service fleet includes air ambulances (helicopters), advanced road ambulances and rapid response vehicles, 4x4s equipped for the desert, and bicycle units for Qatar’s parks. In 2014, the Ambulance Service announced the successful implementation of three new AgustaWestland AW139 LifeFlight helicopters. Two of the new helicopters are in operation 24/7 and their addition to the fleet ensures air ambulance coverage even in the most remote areas of the country. The pilots of the helicopters are from the Qatar Emiri Air Force (QEAF). The Ambulance Service’s Medical Communication Center was named the Middle East’s first Accredited Center of Excellence (ACE) by the International Academy of Emergency Dispatch (IAED) for its high level of commitment towards delivering safe and efficient healthcare in Qatar and the region. The service itself has been accredited three times by the Joint Commission International for quality and safety, and the LifeFlight service has also been accredited by the European Aeromedical Institute (EURAMI) for both adult and paediatric critical care.

'Know the 5 to save a life' campaign In order for the Ambulance Service to provide the best possible support as quickly as possible, it is vital that members of the public follow the ‘Know the 5 to save a life’s’ five key steps. In the event of a medical emergency you can request an ambulance by calling 999 Residential and home care Caring for partially or long-term dependent patients outside a hospital setting is of great importance. The Enaya Specialized Care Center and Residential Care Compounds and the Home Healthcare Service all provide services for patients with specialist care needs. Mental health services HMC plays a leading role in the delivery of care for people with a mental health illness. Guided by Qatar’s National Mental Health Strategy, HMC is working with partners in Qatar to develop a high-quality mental health system and transform the way mental illness is perceived and treated. The new strategy will drive important structural changes which allow HMC to be more focused in its delivery of community-based care, providing the people who need it with the right care, at the right time and in the most beneficial environments. HMC has partnered with the Ministry of Public Health (MoPH) and Qatar’s healthcare providers on a public awareness campaign to educate the public about mental health and to remove the stigma associated with mental health conditions.

The Ambulance Service launched its Mobile Healthcare Service (MHS) in early 2015, providing senior physician support and nursing care to patients outside the hospital setting. The service works in collaboration with the Home Healthcare Service, responding to urgent calls and supporting their clinical teams in delivering care to patients in their homes. MHS doctors support early discharge by working with medical teams at the hospitals QATAR HEALTH AND BEAUTY E-GUIDE ©

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Qatar's first Guide to Mental Health was launched in December 2019, developed by MoPH, HMC, Primary Health Care Corporation, Sidra Medicine, and Naufar, a mental health facility that focuses on wellbeing and help for those with addiction and substance abuse. For more information about mental health services, visit hamad.qa, call Nesma'ak on 16060, or visit your local primary healthcare centre. For immediate assistance, go to an HMC hospital emergency department (see list below). Qatar Metabolic Institute Under HMC's Academic Health System, several educational, research and clinical institutions in Qatar have united to drive forward significant improvements in the health and disease outcomes of the Qatar population affected by diabetes, obesity and metabolic disorders. Partners include HMC, Primary Health Care Corporation (PHCC), Sidra Medicine, Qatar Biomedical Research Institute, Qatar University, Weill Cornell Medicine in Qatar; College of North Atlantic in Qatar, and University of Calgary in Qatar.

HMC hospitals with emergency departments

timely and appropriate urgent care 24 hours a day for all patients up to 14 years of age. Trauma and other emergency cases should go directly to a main emergency department. HMC also operates four satellite Pediatric Emergency Centers throughout Qatar: • • • •

Pediatric Pediatric Pediatric Pediatric

Emergency Emergency Emergency Emergency

Center Center Center Center

Airport Al Rayyan Al Khor Al Daayen

Blood Donation As Qatar is witnessing rapid growth in all fields, especially in the health sector, the Blood Donor Center’s main target is to attract voluntary blood donors in order to meet the needs of both public and private hospitals in Qatar. Recruiting between 80 – 150 donors per day, the centre has recorded 100% blood sufficiency within the past three years. The procedure for donating blood at the centere, including donor registration, a medical interview, physical examination and assessment as well as blood collection and post donor care, lasts for about one hour.

• Al Khor Hospital

Work Hours: Sunday – Thursday 7 am – 10 pm (the last donor is accepted at 9 pm); Saturday 8 am – 8 pm (last donor accepted at 7 pm); on Friday the Blood Donor Center is normally closed but may open for special events and at times of shortage. Members of the public wishing to donate blood can call 4439 1081/2 to see if it is open before visiting on Fridays.

• The Cuban Hospital

Organ Donation

Patients with emergency medical conditions should visit their nearest emergency department or call 999 for an ambulance. The following HMC hospitals operate emergency departments: • Hamad General Hospital • Al Wakra Hospital

• Heart Hospital (for patients with emergency heart conditions only) • National Center for Cancer Care and Research (for emergency cases related to cancer only) • Women’s Wellness and Research Center (for women with emergency gynaecological and obstetrics conditions only) What type of conditions should I go to an emergency department with? Emergency departments are designed to care for the patients with urgent medical conditions. Patients presenting at an emergency department in Qatar are triaged on arrival to determine the severity of their condition. This allows the emergency teams to prioritise those patients with the most serious conditions and treat them first. Pediatric Emergency Centers The main Pediatric Emergency Center is located in Doha at the intersection of Al Sadd Street and Suhaim bin Hamad Street. The centre provides

The ‘Doha Model’ Organ Donation and Transplant Center is an internationally acclaimed centre that practices high professional and ethical standards. The Doha Donation Accord, prepared by HMC and endorsed by world-leading international experts in the field of organ donation and transplantation, ensures ethical, equitable, safe and legal processes for organ donation. The national organ donation and transplantation programme supports the vision of HH Sheikha Moza bint Nasser of ‘Healthcare for all’. As a result of ongoing awareness campaigns, the number of registered donors has grown significantly to reach around 190,000. The Donor Registry is unique in its design and includes 108 nationalities. Deceased organ donations and living organ donations have increased to make the number of transplant surgeries recently completed the highest since the start of the programme. To register as a donor or to enquire about donations, contact the Qatar Organ Donation ©

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Center (Hiba) on 4439 8559/4439 8557/ 4439 8588/6618 9586, organdonation@hamad.qa, organdonation.hamad.qa

Meeting international standards of care Hamad Medical Corporation has sought and achieved accreditation from leading organisations in recent years across many areas. Accreditation demonstrates Hamad’s ability to deliver high standards of care to our patients. In May 2019, HMC achieved its greatest international accreditation success to date with 13 of its facilities and services accredited by US-based Joint Commission International (JCI). This included accreditation for the first time for three new hospitals as well as the Hamad Dental Center and Mental Health Service. This represents the greatest number of JCI accredited facilities in Qatar to date and the culmination of HMC’s largest ever hospital accreditation programme. HMC also remains the only hospital system outside of the US to achieve corporate Academic Medical Center accreditation for all its hospitals simultaneously. Additionally, the National Ambulance Service, Home Healthcare Service, Stroke Service and Palliative Care have all received accreditation since 2011.

Working towards a healthy Qatar Improving the health of the people of Qatar is a priority for HMC. Hamad works closely with its local healthcare partners, including the Ministry of Public Health and the Primary Health Care Corporation, to raise awareness of important health and injury prevention issues. Kulluna health and safety campaign In 2012, HMC, in association with ConocoPhilips, launched a five-year campaign to raise levels of public awareness regarding health and safety in Qatar. Coordinated by the Hamad International Training Center (HITC), the campaign aims to create and foster awareness about the basic and essential principles and actions required to ensure wellbeing and safety. Kulluna has run a number of high-profile campaigns focusing on topics including water safety, heart health and hearelated health concerns.

related to injury prevention, including construction worker, pedestrian and road traffic safety. Public awareness campaigns Educating the public about the signs, symptoms and care options of important health issues has been an area of focus for HMC. Public awareness campaigns for stroke, diabetes and organ donation have all been run in recent years, providing patients with the tools and knowledge to take responsibility for their own health, leading to a healthier society.

Medical reports and consumables can now be delivered to your door Patients of Hamad General Hospital, Heart Hospital, Rumailah Hospital, National Center for Cancer Care and Research, Al Wakra Hospital, The Cuban Hospital and Hazm Mebaireek General Hospital can now have HMC medical reports delivered to them directly by Qatar Post. When requesting reports, patients should inform the customer service representative how they would like them delivered, and provide their Qatar ID details, mobile number, a preferred delivery time, and a delivery address. The day before, Qatar Post will call to confirm the time of the delivery. Qatar Post will then deliver your reports and collect the delivery fee of QAR50 (cash only). Under HMC's Home Healthcare Service, patients can also have medical consumables such as gloves, bandages, and dressings delivered to their home, by signing up with their Home Healthcare nurse. The service is a convenience for those that regularly require these items, as they will no longer have to visit their hospital multiple times. The fee is QAR50 for addresses in Doha and Al Wakra, QAR80 outside of these areas (cash only).

Hamad Injury Prevention Program The Hamad Injury Prevention Program (HIPP) was established as a research initiative to improve public health and safety. The programme is an integral part of the trauma service and a result of the research carried out by the trauma leadership at Hamad General Hospital, looking at the most common and high-risk incidents. Data is then translated and used to prioritise cases for interventions. HIPP collaborates with many partners to organise and participate in efforts QATAR HEALTH AND BEAUTY E-GUIDE ©

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PHCC and Sidra Medicine About Primary Health Care Corporation Primary Health Care Corporation (PHCC) operates 26 health centres across Qatar, delivering community-based primary care services to Qatar’s population in all parts of the country. These primary health centres provide a wide range of preventative, diagnostic and treatment healthcare services, including dental, antenatal care, immunisation, pharmacy, ophthalmology, audiology, radiology and wellness. Primary health centres should be the first point of contact for patients with non-emergency conditions (patients with emergency conditions should visit an HMC emergency department or call 999 for an ambulance). If your primary care doctor determines that more specialist care is required they will refer you to an HMC hospital. How can you get an appointment at a primary health centre? All expatriate residents of Qatar can register at their local health centre when obtaining a health card. Qatari nationals can make an appointment at any primary health centre.

healthcare providers in Doha, including Hamad Medical Corporation, Primary Health Care Corporation and private healthcare institutions. In addition, its Women’s Services also accepts self-referrals. Self-referrals to Sidra Medicine for Women’s Services: • If you would like to refer yourself for an Obstetrics, Gynaecology or Maternal Fetal Medicine appointment, call Women’s Services on 4003 7113, email wcct@sidra.org or visit sidra.org/women for more information. • Sidra Medicine also has a Women’s Obstetrics Triage and an Urgent Care Clinic, which treats moderate to serious health issues for women relating to pregnancy and the female reproductive system. • If you want to refer for Sidra Medicine’s Perinatal Mental Healthcare service, ask for the Women’s Wellbeing Clinic by calling the Sidra Medicine Hotline 4003 3333 and requesting an appointment.

To get an appointment at the health centre you are registered at, follow either of the steps below: • Visit your registered health centre in person to arrange an appointment. • Call the PHCC customer services team, Hayyak, on 107 and they will schedule an appointment for you. How can you contact Primary Health Care Corporation? PHCC’s dedicated customer service team, Hayyak, is available to assist you with any enquiries 24 hours a day by telephone on 107. Do you have to pay for services at primary health centres? Qatar residents with valid health cards are entitled to subsidised consultations and prescriptions.

Sidra Medicine Sidra Medicine is an ultramodern, academic medical centre providing specialised healthcare to women, children and young persons in Qatar. It is a private hospital for public benefit. Established by Qatar Foundation for Education, Science and Community Development, Sidra Medicine embraces best practice medical education, innovative biomedical and clinical research and discovery, and exceptional patient and family focused care. How can you get an appointment at Sidra Medicine? Sidra Medicine accepts referrals from all

Do you have to pay for services at Sidra Medicine? Patients accessing Women’s Services such as maternity, gynaecology and fetal-maternal care will be charged for the care they receive at Sidra Medicine. For details on payment rates for specific services, contact Sidra Medicine directly. How can you contact Sidra Medicine? For general inquiries about Sidra Medicine, call their contact centre on 4003 3333 Sidra Medicine also has a dedicated Women’s Care Coordination Team (WCCT) who can be contacted on 4003 7113 or wcct@sidra.org for information related to self-referrals, tours of the maternity wards or ante-natal classes for patients. Operating hours for WCCT: Sunday – Thursday 7 am – 3 pm. ©

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Mental Health Services in Qatar Mental health is an integral part of overall good health. Help is available for all those that need it.

e can all feel a bit low at times, coping with the normal emotional ups and downs of life, or having that feeling of just being a little bit 'off'.

However, sometimes it is more than 'off' – it can be a feeling of overwhelming sadness or grief, something that no-one else will understand and that you feel embarrassed talking about. Mental health is still considered a taboo, especially when compared to physical illness, but gradually the situation is improving. Health services are increasing, employers are recognising the need to discuss openly in the workplace, and schools are offering counselling to students. A person may feel a change in mental health due to a number of reasons. Changes in everyday life – bereavement of a family member, friend or pet, suffering a job loss or an injury – can sometimes lead to a change in mental state. For example, it is thought that post-natal depression can occur in 25% of women following childbirth. Some people suffer confusion, especially older people, which may be due to a dementia-related condition such as Alzheimer's disease. However, it can also be caused by a head injury, an existing or undetected medical condition, reactions to prescribed medication, or intoxication from alcohol and non-prescribed/illegal drugs.

World Mental Health Day, observed on 10 October, further aims to raise awareness of mental health issues. It began in 1992 at the initiative of the World Federation for Mental Health, a global nongovernmental organisation with members in more than 150 countries. It is recognised by the United Nations and WHO. The theme for World Mental Health Day 2019 is suicide prevention. According to WHO, nearly 800,000 people take their own life each year – one person every 40 seconds – and many more attempt suicide. It is the second leading cause of death for the age group 15-29, and there is a higher suicide rate for males than females.

Mental health difficulties can present in many different ways: • Mood changes – from very happy to very sad, maybe in a short space of time • Feeling sad, anxious, fearful or angry • Feeling physical distress • Having suicidal thoughts • Wanting to self-harm • Wanting to harm others If you have any of these feelings for the first time, or if an existing problem is getting worse, it is vital that you seek help.

There are two global initiatives that aim to increase awareness of mental health through education and which advocate against social stigma. Since 2003, the International Association for Suicide Prevention (IASP) has collaborated with the World Health Organization (WHO) and the World Federation for Mental Health for World Suicide Prevention Day, observed on 10 September each year. QATAR HEALTH AND BEAUTY E-GUIDE ©

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Many of those who experience mental health difficulties turn to the support of family and friends. Further support can be given by a family doctor, and additional help is often available from community mental health services.

Seeking help in Qatar According to Hamad Medical Corporation (HMC), one in five people in Qatar will experience a mental illness at some stage of their life. Law No 16 of 2016 on the rights of patients with mental illness defines the rights of citizens and residents regarding their mental health treatment. It includes details about where and how patients can be treated, including those that may be treated without their consent (known as compulsory admission). The law offers full protection for patients seeking mental healthcare services in Qatar. Specialist care and intervention is widely available from HMC. Their Mental Health Service initiative has seen a number of developments, which started under the Qatar National Mental Health Strategy (QNMHS) 2013–2018 and which progressed into the Mental Health Strategic Framework (MHSF) 2018–2022. Both policies are aligned to the WHO Global Mental Health Action Plan (2013–2022). Under QNMHS and MHSF there has been an expansion of existing services, and the introduction of new services and new facilities to provide the best possible mental healthcare. The Mental Health Service at HMC is committed to promoting good mental health and wellbeing, offering effective treatment and providing care.

HMC recommends those seeking professional help should initially visit their local primary healthcare centre. Here the doctor will be able to refer you should further assessment and diagnosis be required. These assessments will determine the nature of the illness and the right type of care and treatment that should be provided. Many patients receive this in the community, but other options may be offered. The Consultation and Liaison Service offered by HMC provides psychological support and counselling for patients who are being treated for other conditions within HMC hospitals. For example, patients being treated for cancer have experienced a severe trauma or a new mother may be suffering from post-natal depression. The Consultation and Liaison team are based at a number of sites, including Hamad General Hospital, National Center for Cancer Care and Research, Al Khor Hospital and Al Wakra Hospital. The Child and Adolescent Mental Health Service is a multi-disciplinary service for children and young people up to the age of 18. Referrals can be made by a doctor or a school, and the faciliity is located in Muaither, offering a number of specialist services to children and young people, and also their families and carers. • In an emergency, patients should go to the Emergency Department at Hamad General Hospital, Al Wakra Hospital or Al Khor Hospital • For more information visit hamad.qa and click on Hospitals and Services for the HMC Mental Health Service. Alternatively call Nesma'ak 16060 or email nesmaak@hamad.qa m

Tips and advice to boost mental health Having good physical health can lead to better emotional and mental wellbeing. If you are suffering from depression, stress or anxiety, there are a number of resources offering practical tips and advice. Hamad Medical Corporation's website hamad.qa has links to reference sites for international groups such as the UK's NHS, The National Institute of Mental Health in the US, and Lady Gaga's Born This Way Foundation, which offer a wealth of resources. Lifestyle support is also available in Qatar from Alcoholics Anonymous 5560 5901/5540 0746 (males), 3373 8283/6692 6745 (females) and Overeaters Anonymous 5512 7252

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How the Health System Works Together MyHealth empowers patients by allowing them to play a more active role in controlling their health information and making more informed decisions about their wellbeing. It helps patients stay on track by providing up to date information about lab results and active medications and provides reminders about appointments. Patients can enroll for the MyHealth Portal online at myhealth.qa or at any HMC or PHCC facility. Patients can also seek more information about MyHealth by calling Nesma’ak at HMC on 16060 or Hayyak at PHCC on 107. Qatar’s various healthcare providers work closely together to deliver the very best healthcare services to Qatar’s population. Referrals between providers Primary care centres are usually the first point of contact for patients with non-emergency conditions in Qatar. If the primary care doctor feels that more specialist care is needed at one of HMC’s hospitals, they will refer the patient to HMC for an appointment. A similar referral process also operates between HMC, Sidra Medicine and the private sector provider. Patients can also be referred back to a primary health centre for follow up after receiving treatment at an HMC hospital. Sharing of patient information Over the last 10 years many initiatives have significantly improved the ability of clinical teams to share patient information between teams across the health system. Many patient records, including laboratory results, x-rays images and medical reports, can now be accessed electronically by clinical teams in HMC, PHCC and Sidra facilities. This enhances the quality of care delivered to patients by providing clinicians with a complete patient record regardless of where they are treated. MyHealth Patient Portal The MyHealth Patient Portal enables patients to access their electronic personal health record online and through an app. Features of the portal include the ability to access lab reports, to view and reschedule upcoming appointments, and to review discharge summaries. The portal also allows patients to send a non-urgent message to their healthcare provider in a confidential manner. QATAR HEALTH AND BEAUTY E-GUIDE ©

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Health System FAQs I have just arrived in Qatar and need to get a health card, what do I do? To get a health card, residents must visit the Primary Health Center nearest to where you live – call 107 if you are unsure where your local centre is. I need a sick note for work, where can I get one from? You should visit your local health centre for a sick note. If you are visiting an emergency department due to your condition being a serious medical emergency, you can request a sick note at the emergency department. I want to see a doctor at a HMC hospital, how can I get an appointment? Unless you have a medical emergency, in which case you should go to your nearest HMC emergency department or call 999 for an ambulance, you will need a referral from a primary health centre or private clinic in order to make an appointment at an HMC facility. I want to see a doctor at a primary health centre, how can I get an appointment? You can call Primary Health Care Corporation’s customer helpline, Hayyak, on 107 to arrange an appointment at the health centre which you are registered at. Alternatively, you can visit your health centre in person to arrange an appointment. Do I need to prepare for an appointment? If you are visiting the hospital or primary health centre for the first time, please come at least 30

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Does it matter if I miss a scheduled doctor’s appointment? If you are unable to attend a scheduled appointment, call your primary health centre via Hayyak 107, or hospital clinic via Nesma’ak 16060 in advance to cancel, so that the timeslot can be used for another patient who may need it more urgently. How do I know which is my local health centre? Your utility bill (phone, water/electricity) includes a code related to your location and this determines where your designated health centre is located. Call Hayyak 107 for more information or take your utility bill in person to the nearest health centre. Do I have to pay for care at HMC and primary care centres? These facilities do charge a small fee for services but residents with a valid health card are entitled to greatly subsidised consultations and prescriptions at Hamad Medical Corporation and Primary Health Care Corporation facilities. I have an aching back and need to see a doctor; can I go to an emergency department and be seen? For all non-urgent conditions, such as backache, small cut or mild eye discomfort, you should make an appointment at your local health centre. Emergency departments should be used for only serious emergency medical conditions.

I need to see a dentist, should I go to my health center or to an HMC hospital? Unless your condition is a medical emergency, in which case you should go to your nearest emergency department, you should visit your local health centre for a dental consultation. If specialist dental treatment is required, your primary care doctor may refer you to HMC. I have moved house and want to change my health centre, how can I do this? To change your health centre you must obtain a utility bill from your new address and visit the nearest health centre to apply for a change. I/my wife is pregnant and needs to register with an obstetrician, where should I go to for antenatal care? Your first appointment should be at your local health centre. Your primary care doctor can then advise on the best plan for your antenatal care. Is there public parking available when I visit a HMC clinic or primary health centre? All hospitals and health centres have public parking facilities. However, some of HMC’s busy hospitals have limited free parking and visitors are recommended to either come by taxi or public transport or they can use the valet parking service offered in many locations. m

Why can’t I just turn up at a HMC hospital and be seen by a doctor? HMC provides specialist secondary and tertiary care services. These services are for patients whose needs are too complex to be treated at a primary care center. A large number of conditions can be successfully treated in primary care and do not require treatment at HMC.

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minutes before your appointment time in order to complete some paperwork.

Will I be seen by the same doctor at my health centre? Every effort will be made to enable you to see the same doctor for your visit, but the doctor’s availability on the day you wish to come cannot be guaranteed. I would like to access help for a mental health condition, where can I go for this? If you are concerned about depression, anxiety or any similar mental health issue that affects your general health, visit your doctor in a primary health clinic for care or referral to one of HMC’s clinics. For urgent care involving suicidal or selfharm thoughts, visit one of HMC’s emergency departments. ©

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British International Dental Centre Creating beautiful smiles with exceptional dentistry

Welcome to British International Dental Centre. We have two luxurious state of the art Dental Centres. The dental centres feature the latest dental technology paving the way to a new generation of dentistry. We have a refreshingly modern approach to dental care, one that merges the latest state-of-the-art technology and techniques with high levels of professional and friendly service for you and your family. Our vision and commitment are to dental excellence.

10th Floor, Salam Tower Doha Corniche Tel: 4411 7755 4411 7744

Emergency number

Salwa Road, Al Waab City behind Mercedes Showroom Tel: 4460 6058 4460 6059

Opening hours 7 am – 10 pm Sun-Thu 8 am – 4 pm Sat

5581 9591

www.qatardental.net QATAR AND BEAUTY E-GUIDE M77 SPRING/SUMMER 2020 ©©MARHABA MARHABA 334 HEALTH

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Marhaba updates this section every issue, but as information may change after going to press, check with the organisation concerned for up to date details. If your organisation is listed on these pages and you need to amend your entry, or if you would like to be included in future issues, let us know: email marhaba@qatar.net.qa. Locations can be found on the map of Doha at the front of the guide. Also see: • Leisure Activities in the Discovering Qatar section for dance/other classes and clubs • Hospitality in Qatar for a complete list of hotels and their fitness facilities • Sports Activities for fitness classes, gyms, clubs and associations 3 An activity for children or one that children can participate in – check first for any age restrictions

Holistic Wellness Al Messila, a Luxury Collection Resort & Spa, Doha E4 Ladies only treatments and therapies, hydro-thermal facilities and The Worlds hydrowellness areas with Oriental, Mystic, Mineral and Floral themes. Also weekend yoga and pilates. 4445 0000, marriott.com Banana Island Resort Doha By Anantara C5 Offers relaxation, detox, fitness and nutritional advice, alternative therapies and life coaching. 4040 5050, doha.anantara.com Four Seasons Hotel Doha B4 Treatments at The Spa and Wellness Centre are based on the five elements – fire, water, earth, wood and metal. 4494 8801, fourseasons.com/doha The Ritz-Carlton, Doha A4 The country's first cryosauna; sessions last 90 seconds to 3 minutes, with temperatures dropping to –180˚ C. 4484 8183, ritzcarlton.com/doha Yama Yoga Studios Asas Twin Towers, Al Dafna C4 Myofascial release, sound therapy, mindfulness and meditation. 5572 1728, yamayogastudios.com

Pilates Encore Pilates The Pearl-Qatar B4 The Gate Mall C4 Qatar's first dedicated studio for Reformer pilates. 4488 9861 (The Pearl‑Qatar), 4020 6430 (The Gate Mall), encorepilates.qa Education City Golf Club C2 Daily classes for all levels: core, dynamic, for golfers and for children aged 6 – 14. Register online. ecgolf.com 3

dynamic and advanced classes and workshops. See the online monthly schedule. 5572 1728, yamayogastudios.com 3

Yoga Banana Island Resort Doha By Anantara C5 Ashtanga, Hatha, yoga stretch and meditation. Booking essential, call first for up to date schedule. 4040 5050, doha.anantara.com Four Seasons Hotel Doha C4 Vinyasa yoga. Call first for monthly schedule. 4485 8888, fourseasons.com/doha InterContinental Doha Hotel & Residences B4 Saturday 6 pm, Monday/Wednesday 9 am, Tuesday 7:15 pm. 4484 4828, doha.intercontinental.com InterContinental Doha The City C4 Swasthi and body balance. Schedule changes weekly, call first. 4015 8888, intercontinental.com/dohathecity Radisson Blu Hotel, Doha D3/4 Sunday/ Wednesday 7:30 pm, also monthly full moon. 4428 1621, radissonblu.com/hotel‑doha Sheraton Grand Doha Resort & Convention Hotel C4 Daily classes including Hatha, power, Vinyasa, yin and detox. See the online monthly schedule. 4485 4600, fitness.sheratongranddoha.com The Ritz-Carlton, Doha A4 Sunday 10:15 am, Monday 9:30 am, Wednesday 10:30 am, Saturday 4 pm. Booking essential. 4484 8183, ritzcarlton.com/doha

Four Seasons Hotel Doha C4 Call first for monthly schedule. 4485 8888, fourseasons.com/doha

The Westin Doha Hotel & Spa C4 Saturday 9 am with breakfast and access to the gym included. 4492 1682, westindoha.com

InterContinental Doha The City B4 Schedule changes weekly, call first. 4015 8888, intercontinental.com/dohathecity

W Doha Hotel & Residences B4 Yoga/pilates – call first for availability. 4453 5555, blissdoha.com

The Ritz-Carlton, Doha A4 Tuesday 7 pm, Friday 10:15 am. Booking essential. 4484 8183, ritzcarlton.com/middleeast

Yama Yoga Studios Asas Twin Towers, Al Dafna C4 Daily classes for all levels: Beginners; Ashtanga, Iyengar and Vinyasa; prenatal; kids and teens; aerial and rocket yoga; back care; yin. Also teacher training and retreats. See the online monthly schedule. 5572 1728, yamayogastudios.com 3 m

Yama Yoga Studios Asas Twin Towers, Al Dafna C4 Daily intro to Pilates, mixed levels, core,

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Spas and Beauty Centres Health spas and beauty salons abound in Qatar, with an abundance of choice. Choose from a number of award-winning spas, in both traditional Qatari style and ultra-modern environments.

Beauty treatments are wide and varied and available for both men and women, although some will have 'ladies only' days, or are single-sex establishments. Separate facilities are available for men and women at most of the spas, as are couples treatment rooms.

Many beauty salons not only provide hair and nail services, but also have separate rooms for treatments. Similarly hotels will generally have a spa and/or a beauty centre on site, as well as some of the larger apartment block towers.

For looking good from top to toe, generally available are hair and nail services, make-up and wedding preparations, hair removal (waxing and threading), and tanning. To further enhance the luxurious experience, spas and salons are increasingly focusing on healthy refreshments and menus, and relaxation spaces with mood music and comfortable sofas to ensure you feel your very best, both inside and out. Visit the spa or salon's website to learn more about the packages available, and their before and aftercare.

WOMEN

Visiting a spa can be a five-star experience, with luxurious treatment rooms, providing massage and facials, alongside oxygen therapy, sauna and steam rooms, slimming treatments, aromatherapy, hot stone treatments, and preand postnatal massages.

SPAS

TELEPHONE

MAP

Al Messila Resort, A Luxury Collection Resort & Spa, Doha

4445 0000

marriott.com

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Anantara Spa, Banana Island Resort Doha by Anantara

4040 5158

anantara.com

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Bliss Spa, W Doha Hotel & Residences

4453 5555

blissdoha.com

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Bodylines Fitness & Wellness, Oryx Rotana Doha

4402 3486

rotana.com

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Crowne Plaza Doha – The Business Park (CPD–TBP)

4408 7777

crowneplaza.com

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Deverana Spa, Dusit Doha Hotel

4004 4444

dusit.com

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ESPA Mondrian Doha

4045 5550

morganshotelgroup.com

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Heavenly Spa, The Westin Doha Hotel & Spa

4492 1682

heavenlyspadoha.com

✔

Jaula Spa & Club, Grand Hyatt Doha

4448 1056

doha.grand.hyatt.com

✔

Katara Beach Club by LivNordic Spa & Wellness

4408 1580

katara-livnordic.com

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MSpa, Alwadi Hotel Doha – MGallery by AccorHotels

4009 9710

alwadihoteldoha.com

✔

Quan, JW Marriott Marquis City Center Doha

4429 5000

marriott.com

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Radiance Spa, Saraya Corniche

4497 3777

Radisson Blu Hotel, Doha

4428 1621

D3/4

Remède Spa, The St. Regis Doha

4446 0320

Saray Spa, Marriott Marquis City Center Doha Hotel

WEBSITE

sarayacorniche.com

✔

radissonblu.com/hotel-doha

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remedespadoha.com

✔

4419 6090

marriottmarquisdoha.com

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Sheraton Grand Doha Resort & Convention Hotel

4485 4600

fitness.sheratongranddoha.com

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Six Senses Spa Simaisma

4479 9582

sixsenses.com

✔

SPA InterContinental, InterContinental Doha

4484 4060

intercontinentaldoha.com/spa/

✔

Souq Waqif Boutique Hotels

4433 6878

tivolihotels.com

✔

Spa & Wellness Centre, Four Seasons Hotel Doha

4494 8802

fourseasons.com/doha/spa

✔

The Ritz‑Carlton, Doha

4484 8174

ritzcarlton.com/en/hotels/qatar/doha/spa

✔

The Spa at Mandarin Oriental, Doha

4008 8888

mandarinoriental.com/doha

✔

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That something different...

Complementary therapies/medicine

Spa treatments often derive their inspiration from the ancient sciences and practices of the East, with accents from the Middle East and Asia. The Ottomans introduced the world to the hammam, which quickly became an important social meeting place for both men and women. Several of the major hotels offer ritual packages to enjoy, with hammam, massage and facial treatments.

The practice of some forms of alternative treatment was officially approved by the Qatar Council for Healthcare Practitioners in 2016. The list includes homeopathy, Ayurveda, acupuncture, chiropractic and hijama (wet cupping). Regulatory framework will ensure only licensed, qualified practitioners will be allowed to offer these services – the Ministry of Public Health has defined the requirements and specifications for opening complementary medicine centres in the country.

Also popular are hydrotherapy treatments and natural healing methods, such as chakra wellbeing and Ayurveda aromatherapy facials. Choose anything from a 20-minute scalp massage or up to three minutes cryotherapy, to a multiday body and mind rejuvenating retreat – you are guaranteed to feel your absolute best afterwards.

Look your best, whatever your age!

BODY TREATMENTS

FACIALS

REFLEXOLOGY

HYDROTHERAPY

STEAM ROOM/ SAUNA

COMPLEMENTARY THERAPIES

HAIR/BEAUTY ON SITE

NAIL SERVICES

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Hydrating facial treatment, Dusit Doha Hotel

Blissful Treat for two, Souq Waqif Boutique Hotels

✔ ©

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HAIR REMOVAL

MEN

✔

MASSAGE

WOMEN

Many of the malls have dedicated hair cutting services to pamper young people in friendly and safe environments. See Shopping in Qatar for a list of malls and contact details. m

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Rejuvenate the senses at Devarana Spa Inspired by the celestial gardens as depicted in Tribhumphraruang, ancient Thai literature, Devarana Spa features 17 luxuriously appointed treatment rooms offering massage therapies, body scrubs, body wraps, facials, and hammam, complemented by international standard spa products as well as herbal preparations, using fresh, natural ingredients. Devarana Spa is complemented by hydrothermal facilities that include steam, sauna, vitality pool, four season and bi-thermal shower rooms along with luxurious and cozy relaxation areas. Benefit from a QAR100 discount on any treatment during weekdays from 10 am – 3 pm. For reservations, please call +974 4004 4194

Diplomatic Area, West Bay P.O. Box 23373 Doha, State of Qatar Tel: +974 4004 4444 www.dusit.com/ddh

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Renew for the journey ahead. Level 7, North Tower Opening hours: 10am to 10pm For reservations, please call 974.4419.6090

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BEAUTY CENTRES

Desert Princess, Ain Khaled Riviera Gardens, Duhail

TELEPHONE

MAP

4486 4169

WOMEN

Spas and Beauty Centres WEBSITE

desertprincessdoha.com

✔

4479 5945

Elie & Ralph Beauty Salon, InterContinental Doha

3363 5678

Fadia El Mendelek, The Ritz‑Carlton, Doha

4417 7755/66

fadiaelmendelek.com.qa

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Fantasia Hair & Nails, Oryx Rotana Doha

3337 0264

rotana.com

✔

Franck Provost/Nails, Four Seasons Hotel Doha

4494 8844

fourseasons.com/doha/spa

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Jaula Spa & Club Salons, Grand Hyatt Doha Jean Louis David, CPD–TBP

4448 1235 4417 2683

B4 D4

doha.grand.hyatt.com andtrading.net

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4417 5771

6686 7220/1

Marriott Marquis City Center Doha Hotel

Kozma & Kozma, Beach Tower, Al Dafna Salwa Road

6686 4220/1

West Bay Lagoon

(for all salons)

Luce Giovani, InterContinental Doha The City

4015 8666

N.Bar, The Gate Mall

4020 6408

Nails, Ezdan Mall Salwa Road

4480 2252 4416 3348

F5 C4

The Pearl‑Qatar

✔

✔ kozmaandkozma.com

✔

✔ andtrading.net

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4481 2316

Pace e Luce, The St. Regis Doha

6612 6650

paceeluce.com

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Patrice Alexandre, The Gate Mall

4407 7107

patricealexandre.net

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Patrice Salon, Gulf Mall

patricesalonqatar.com

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4038 5751

Landmark

4486 5970

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Villaggio

4450 7199

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Pour Elle, Radisson Blu Hotel, Doha

4428 1740

D3/4

Roots Hair and Beauty

4411 4463

rootshair.net

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Shape and Style, Wyndham Grand Regency Hotel

4434 3447

wyndhamgrandregency.com

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Skin and Soul (ladies), Sheraton Grand Doha

4485 3840

skinandsoul.com.qa

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Skin and Soul (men), Sheraton Grand Doha

4485 4840

skinandsoul.com.qa

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The Barber Shop Doha, Four Seasons Hotel Doha

4494 8855

andtrading.net

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Marriott Marquis City Center Doha Hotel

4483 0623

Touch of Beauty, The Westin Doha Hotel & Spa

4492 1677

TELEPHONE

MAP

Foot Care Centre, LuLu Hypermarket, Al Gharrafa

4478 0510

ebnsina.com.qa

✔

Int'l Chinese Body Care Houses, Mirqab Mall

4411 5728

icbodycare.com

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MediHerb, Al Emir Street

4469 0363

mediherbqatarmassagespa.business.site

✔

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✘ touchofbeautyqatar.com

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WOMEN

COMPLEMENTARY CLINICS

✔

WEBSITE

MARHABA

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MEN

BODY TREATMENTS

FACIALS

REFLEXOLOGY

HYDROTHERAPY

STEAM ROOM/ SAUNA

COMPLEMENTARY THERAPIES

HAIR/BEAUTY SERVICES

NAIL SERVICES

HAIR REMOVAL

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WOMEN

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pa.business.site

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Gold quartz sand treatment bed by Gharieni at Mandarin Oriental, Doha

The Barber Shop, Four Seasons Hotel Doha and Marriott Marquis City Center Doha Hotel

Checked & Updated February 2020

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BODY TREATMENTS

com

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/spa

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WOMEN

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Qatar International Beauty Academy-Tajmeel The countryâ&#x20AC;&#x2122;s first and only licensed beauty academy. The Academy offers a range of courses in beauty therapy, body treatments, hair styling, makeup artistry and nail-care. Course offerings are designed to meet the needs of all: the beauty enthusiast, the aspiring beauty professional, and the seasoned beauty professional. Tajmeel offers courses accredited by international professional beauty associations: CIDESCO, City & Guilds and ITEC. The length of professional courses offered ranges from several months to 2 full academic years.

Qatar International Beauty Academy ( Tajmeel) tajmeelacademy www.qatarinternationalbeautyacademy.com

QATAR HEALTH AND BEAUTY E-GUIDE ÂŠ

MARHABA