2018 Medical Tourism Professionals Fly-In

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December 9-15, 2018

Medical Tourism Professionals Fly In St George, Utah

No charge to attend and participate Pay only your personal travel expenses Education sessions are hosted by the faculty members


Table Of Contents Join Us

1

Why is it free to register when other medical tourism events charge so much?

1

Faculty

2

Travel

4

Accommodations

5

Ground transportation

5

The area

6

Hospitality

6

Discussion Session and Workshop Descriptions

7

Higowell Medical Tourism Coordination Software Demonstration & User Group Inaugural Meeting

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2018 - Medical Tourism Professionals Fly-In

Join Us The Medical Tourism Professionals Meetup USA (December 9-15) is USA's first seniorlevel gathering of health and wellness tourism and medical travel industry leaders, facilitators, healthcare practitioners and hospital and facility executives. We'll be meeting up at a spectacular destination resort just 120 miles north of Las Vegas amidst the splendor of vermillion cliffs and spectacular red rock canyons. This relaxed and casual setting is like no other medical tourism industry event in the world. This first time fly-in, produced by the faculty members themselves is open to industry professionals to learn and grow their skills for the business of medical travel and health tourism. The fly-in is 100% free to register as our gift to our colleagues and clients and users and prospective clients who may not yet have budget for expensive conferences and dubious certifications. We are confident this will be the professional development and networking event of the year and that you'll reserve time and budget to join us each and every year to come. The Meetup’s faculty includes numerous esteemed experts from healthcare business administration, marketing, branding, IT, and security, along with physicians who will explain the details every facilitator needs to know to keep patients safe and expectations about their destination treatment as safe as possible.

Why is it free to register when other medical tourism events charge so much? This event is an informal meetup that is solely focused on education at a peer level, led by a powerful faculty that has agreed to do participate as a favor to Maria Todd, the event organizer. We've kept costs down and each participant will cover their own expenses for food, travel and lodging other than the informal cocktail events hosted by the faculty. There won't be any exhibit booths, no wallpaper certifications, no dancing elephants. The venue isn't requesting huge deposits because Maria Todd brings business there on a regular basis for other Master Classes she offers through the year. When you don't go overboard, you can keep costs low and value high.

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2018 - Medical Tourism Professionals Fly-In

Have you had a chance to register your RSVP? We recommend booking here ASAP to avoid disappointment. Come for as many days as you can manage, the activities and educational workshops will span the entire week. You'll return home with new skills, inspiration, business connections, and ideas you can apply right away to improve your business revenues and brand recognition for 2019.

Faculty

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2018 - Medical Tourism Professionals Fly-In

What our globally-renowned faculty have to say: "Our role as health travel and tourism professionals is to create awareness, and maximize opportunities to help one another grow our businesses, coordinate care travel and recuperation. Our ability to do so begins by inspiring one another. "  "Stepping out of the whirlwind of my medcal practice and talking to other professionals and practitioners and medical tourism facilitators provides me a really valuable perspective on the challenges I’m facing. It's helpful to learn from what others have tried and their results."  "I agreed to attend, share and sponsor this event as a way to give unselfishly to our industry and take home new insights that will help me help my other clients. Maria has organized this event to fill in the gaps of what has been missing at all the other events around the world, and rounded up other high-profile, in demand faculty members and trainers who aren't found at the other medical tourism events because of date conflicts and other contraints."  "The meet-up is the only week-long event bringing together Healthcare, Marketing, and Clinical leaders from for a discussions on actual strategies and implementation from the trenches. We hope you can join us for the entire event, but if your time is limited, come and participate for as long as you can."  "You'll network with friends and colleagues in a relaxed, casual setting. Bring business cards, brochures, and an open mind ready to learn. Acquire new skills form the masters of the health tourism industry in an award-winning resort spa setting. Attend fam tours, cocktail hours, lectures, workshops and more. Bring your family to enjoy the scenery in this spectacular outdoor paradise setting like no other in the world. Leave the suit and tie and stiletto heels and pencil skirts back home. But do bring a jacket or sweater to enjoy the spectacular starry nights! " 

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2018 - Medical Tourism Professionals Fly-In

Travel Arrangements Flights are limited by capacity (~70 seats per flight) and frequency (1x-2x/day), so plan early. The weather is perfect for outdoor events in St George with an average daily temperature of 51 °F (10°C) and evening temperatures in the 30s. St George (SGU) airport has flights each day with American, United and Delta connecting through Los Angeles, Phoenix, Denver and Salt Lake City. If you cannot afford both the flight cost and the hotel expense or you have frequent flyer miles, use your UA, DL or AA partner alliance program miles to arrange your airfare directly into St George Regional Airport (SGU). Our official travel agency may be able to find discounts to apply. If you plan to pay for your flights but want to check if we can access any of our corporate discounts through Mercury Health Travel, shoot us an email and we'll do our best to save you as much as we can. If you want to use hotel loyalty points for some or all of your hotel stay, many popular brands are present in the area within a 10 minute drive (using a rental car or shared ride service (taxi, Uber Lyft)) from the event venue. Of course if, alternatively, you are flying in by private jet... SGU offers an excellent FBO .

Hotel Accommodations

View Venue Hotel and Alternative Hotel Options Nearby Red Mountain Resort and Spa has extended an excellent discounted rate! $145+ Tax per Room a la carte package. Please call Lindsey Overton to book this and let her know you are part of the group. Contact Lindy Overton, Catering & Conference Services Manager, Email:loverton@redmtn.com Direct: +1 (435) 652.5744 If you need a visa letter, the hotel will provide you with a confirmation email or send a printed confirmation on Red Mountain Logo paper if needed.

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2018 - Medical Tourism Professionals Fly-In

Ground Transportation If you are driving in, parking is available at no charge. If you are flying in, there are car rentals at the airport, and transfer to Red Mountain is provided by the hotel. Once in St George, if you are staying at Red Mountain Resort, our intention is to car pool to the various venues to which we'll travel. If you'll plan to have a car and you are willing to be a designated driver, we'll help you out with gas. Uber and Lyft are also options for independent trips. The town itself is small and you can get from end-to-end in 15-20 minutes.

The Area Vermillion cliffs, petroglyphs of ancient civilizations, and red rock canyons surround us on all sides.

But St George is also a dark sky area meaning that the local are offers an exceptional or distinguished quality of starry nights and a nocturnal environment that is specifically protected for its scientific, natural, educational, cultural heritage, and/or public enjoyment. Our starry nights in St George are spectacular at this time of year. View the Milky Way and many planets and constellations like few places on earth. Bring binoculars or spotting scopes if you like - there will be plenty to see!

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2018 - Medical Tourism Professionals Fly-In

Hospitality Enjoy a hosted al fresco welcome reception with Maria Todd and the other faculty members as she welcomes you all to her home city on Decemer 9th. To arrive in time for the social mixer, plan your arrival no later than 3pm on December 9th. The reception will be held from 6-8pm. Transportation will be provided from the resort. But if you miss that one, don't despair! We'll have social activities to relax over a glass of wine or a soft drink and light appetizers each evening at a different location in the area.

NO COST TO ATTEND OR REGISTER other than your personal travel, meal and accommodation expenses. All training and workshops are free.

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2018 - Medical Tourism Professionals Fly-In

Workshops on:  Branding  Marketing  Advertising  Public relations  Website design  Healthcare marketing rules and regulations  Patient acquisition and  Social media marketing and messaging, ...and

more

and more

Faculty Chairs: Ilan Geva & Maria Todd

Training Courses on:  Altitude physiology  Medical terminology  Understanding international hospital accreditation programs  Understanding medical and dental travel planning and terminology  Understanding the procedures, planning, length of stay, precautions, etc.)  Legal aspects of medical tourism facilitation  Business aspects of medical tourism sales pipeline  Facility contracting  Practitioner contracting  Hotel contracting  Package pricing and managerial cost analysis ...and

more  The Patient's Perspective - Guest Interactive Discussion - Erin M. and more Faculty chair: Maria Todd, PhD, accompanied by other faculty members

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2018 - Medical Tourism Professionals Fly-In

Training and Sharing Highlights We'll visit a newly opened Cancer Institute and Genomics and Translational Science Center, a local hospital so you can apply the skills you've learned in inspections and site visits, and tour a few hotels so you can appy the skills you've learned in inspections and site visits of hotels and resorts. Hospital inspections and site visits (Hospital, Precision Genomics Clinic, Weight Loss Retreat, and more)

 Translational Science and Genomic Research Cancer Institute (Confirmed)  Hospital Tour - (Confirmed)  Dental Clinic and Implantology Lab - Pending confirmation  Hotel site inspections (Confirmed)  Movara Weight Loss and Fitness Retreat - (Confirmed)  Stem Cell Transplant and Treatment - Pending confirmation  Executive Health Checkup and Fitness Retreat - (Confirmed)  Las Vegas Heals Overview and Introduction - (Confirmed)  The Patient's Perspective - Guest Interactive Discussion - Erin M. (Confirmed)

Checklist development - you owe your best to your clients/patients. Use checklists to make sure you avoid preventable errors and service delivery failures. Based on the writing of surgeon, author and now CEO, Dr Atul Gawande, our faculty follows through with Atul Gawande's checklist discipline to help facilitators and surgical team members address the problems and challenges of modern medicine when combined with medical travel and how professionals in health tourism deal with the increasing complexity of their responsibilities. Verifying credentials and privileges of medical and dental practitioners - learn the steps in the process and the framework for your documentation. If you don't do this, chances are high that you won't be accepted by underwriting for professional liability insurers. Hotel inspections and site visits - Not only will we inspect hotels in case you decide to negotiate provider contracts and do business here, but you will learn as Maria Todd shows you what to look for as you inspect hotels and accommodation options for your clients. She'll also share a hotel inspection checklist developed and refined over the past 10 years. Bring your checklists to compare notes. Let's share generously in knowledge transfer among professional colleagues! Trip planning and length of stay insights - why do doctors expect people to remain at the destination and for how long? It varies by procedure. Listen as physicians and nurses explain their reasoning from their professional viewpoint. Set client expectations appropriately without struggling for an explanation. Page 8


2018 - Medical Tourism Professionals Fly-In

Demonstrations Meet & Treat™ - learn how surgeons are acquiring licenses and privileges to accompany their patients and peform surgery on their patients at lower cost and/or resort destinations in an interesting alternative business model. This increasingly popular trend supports the ultimate in care continuity and is a much easier sell than referring clients to a surgeon they've never met and will likely never encounter after their procedure. It is growing in popularity as medical boards around the world open licensing opportunities to foreign specialists and surgeons in exchange for consultations on local patients where specialists and surgeons are in short supply. Another driver of this trend is knowledge transfer and the opportunity to learn from the visiting specialist or surgeon as part of a visiting surgeon/specialist grand rounds activity. Understanding US Healthcare Prices - So much FAKE NEWS is circulated about prices of healthcare in the USA. Many medical tourism sellers outside the USA make tremendous blunders when they market price comparisons with the USA. Readers and listeners who understand the system will not only be suspicious about what you say, but also about why you are saying it. Any trust you might earn will immediately be lost. The system is complex. Learn how it works, and how to use the information online published directly by the US government, rather than rely on hearsay and rumours. Learn how to critically evaluate prices you read and hear and understand how to "follow the money" and ask probing questions. Page 9


2018 - Medical Tourism Professionals Fly-In

Learn about the first and only purpose built medical travel customer management and network development and maintenance software platform and get a free trial account. The first Higowell User Group (HUG) will meet at this event on December 12, led by its CEO, Dr Subhakara Valluri. The Higowell User Group gives users the opportunity to connect with each other and Higowell developers and representatives. This is where new development and iterations will be discussed, evaluated and voted on by the group for future enhancements to the system.  Introduction  New Features Announcements  Tips and Tricks already enabled and in production  Managing end-to-end patient movement and care coordination with Higowell  Finding Connections and Contracts: get the best advantages and efficiencies from

Higowell's globally integrated health tourism marketplace platform Give honest feedback about your experience with Higowell medical tourism care coordination and software platform. Help us to keep doing what makes you happy, and improve on what doesn’t. We look forward to seeing you in our user community. Sponsored by Higowell

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2018 - Medical Tourism Professionals Fly-In

 Independent Hikes in Nearby Slot Canyons and Petroglyphs  Snow Canyon State Park (2 miles)  Zion National Park (45 minutes)  Las Vegas Nightlife and Shows (2 hours)  Tuacahn Musical Amphitheater (2 miles)  Golf at one of the top golf courses in the state (1 mile) (By special arrangement)  Free bicycle use at Red Mountain Resort  Free Guided hikes at Red Mountain Resort and nearby canyons and trails  Free Yoga Classes at Red Mountain Resort  Other outdoor excursions (fee based)

Local Transportation Options  Uber  Lyft  Free shuttle to Red Mountain Resort from the Airport (SGU)  Taxi  Discounts on shuttle fares to and from Las Vegas

Meals and Socializing Opportunities Networking breakfasts (pay your own check) Networking luncheons (pay your own check) Networking dinners (pay your own check) Cocktail hour social mixers each evening (mostly hosted)

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Agenda

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THANK YOU Reserve your seat at: medicaltourismsgu.eventbee.com


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