Supporting Business Continuity with IP-Enabled Power Management

By Jeff Mackey, Senior Sales Engineer at SurgeX

Clean, reliable power quality is integral to business continuity, and comprehensive power management systems are the key to achieving it. By evaluating power needs at set-up, integrators can spec the right solutions to safeguard clients’ ecosystems from common electrical problems such as voltage sags, surges, and harmonic distortions.

However, even the best practices aren’t foolproof: The unpredictable nature of power quality can threaten the longevity of solutions. New or unexpected power events can cause downtime, damage, and degradation of your customers’ technology investments. Luckily, integrators can thwart emerging power risks by implementing IP-enabled power management and monitoring solutions. Here’s why you should consider it for your next project.

First-Time Right Assurance

It’s impossible to anticipate whether a power event will occur, let alone be on-site to resolve a problem in real-time when it does. And, without data, identifying the cause is an exhaustive process: Heavy grid dependence, large-draw appliances, local electrical noise, weather, and more can disrupt power performance. IP-enabled monitoring and diagnostic solutions provide actionable insights and observable trends to guide integrators as they identify and remediate power problems. This alleviates the risk of misdiagnosis and ensures interruptions are precisely and swiftly resolved in real-time.

Proactive Power Event Prevention

IP-based power quality monitoring allows integrators to address problems before they cause interruptions and analyze performance data over time for longterm power quality decisions. These monitoring systems track power events, measuring metrics like crest factor, power factor, neutral-to-ground voltage, and line frequency to guide decision-making and prompt restoration. Modern software also offers resolution automation, allowing immediate problem detection and instant resolution without the need for user or integrator intervention.

Time and Cost Savings

IP-enabled power management mutually benefits clients and integrators alike: Reducing the need for truck rolls, blind troubleshooting, and equipment replacements saves customers time and money, while integrators can save on labor costs, reduce client wait times, and enhance their reputation. Clients can continue their operations without interruption, while integrators save time on travel and maintenance. This frees up technicians to focus on high-ROI projects and can even help integrators include power management in their existing managed service portfolios without significant resource spend.

Thanks to a wide range of third-party integrations and new innovations in fleet management, integrators can remotely monitor and manage any clients’ power environment – no matter the scale and scope of the project.

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