How does Neighbourhood Support work?

The basis of Neighbourhood Support is the Neighbourhood Support Group. This can be a group of neighbours in part of a large street or all the neighbours in a smaller street and can also be neighbours covering a small area of a few streets.

Each group appoints a volunteer street/ group contact person who is the connection for the group with the Neighbourhood Support office.

The contact person forwards on information from the group to the office and distribute information from the office to the group.

Establishing a Group

Groups are easy to establish.

When a number of neighbours are interested in establishing a group they contact the office on (07) 349 9470, and arrange for a representative to speak to a meeting of the neighbours to outline how Neighbourhood Support works and to gather contact details of those who wish to join the group.

The contact information is collated by the office and telephone contact lists are sent to the contact person for distribution to all registered members. Road signs are left with the contact person to be mounted on power poles at the extremities of the group notifying all who pass through that there is an active group there.

If you move to an area and are unsure whether there is an existing group, please contact the office and they can advise you if a group exists and the contact person details.

If there isn’t a group already established, one can be easily established using the above process.

Neighbourhood Support also works in rural areas.

Often due to the size of farms, neighbours are distant, but communication between them is encouraged so that if anything suspicious is noticed, it can be reported and followed up.

In rural areas, neighbours tend to get to know those close by and with Neighbourhood Support information is passed on to the group contact, the same urgent medication etc. stored but are destroyed once the information has machine, wheelchair bound, regular dialysis, Page 24

The forms completed and sent to the office are not urgent medication & health resources. sources/occupation/language translation ability/ personnel and to located information on skills/re - can be contacted by the emergency management civil emergency so that households in affected areas

Bulk Rates Apply with an outside agency is at the time of a declared

The only time that contact information is shared confidential not for further distribution in any form. gency contact details. This information is marked as address, telephone and mobile numbers, and emer statement. It will contain the house-holder names, tered households who have agreed with this privacy street/group contact person for distribution to regis

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A group telephone List is printed and sent to the distributed in any form by the street/group information list. The information not to be for use in an emergency and as a contact person of that Group and is marked as confidential households, is provided to the street/group contact

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All information provided by households in the concern in a civil emergency e.g. on an oxygen

Medical or special problems that could be a

Planning doctor, heavy lifting equipment, generator, drones etc. a civil emergency e.g. certified first aid, nurse,

List specific skills you have if they could be used in

Skill/Resources/Occupation/Language

Translation: who can help on your behalf. are injured these details help to contact someone

If no one can be contacted at your house or if you

Emergency Contact Details: areas and very occasionally to the whole list. your area. E-Crime Alerts are only sent to affected send E-Crime Alerts warning of any activity in area. Include an email address as this can be used to mobile numbers help, especially if they work in your emergency, landlines may not be operating so

Contact Details: Include as many as you wish. In the time of an boarders, etc, including first and surnames. been entered into the database. household who live at the address, e.g. children, are as follows:

The exception to storage on the database health resources. language translation ability/urgent medication & surname, and then followed by others in the time of an emergency, skills/resources/occupation/

The main householder is listed first with first and contact person & their contact details, and, for in the

Household Members:

& mobile numbers, email address, an emergency household members names, contact telephone there may be up to four corners.

& Jones Streets doesn’t identify your house as

RAPID number. Stating on the corner of Smith

The information gathered includes: address, puter which is accessed only by Neighbourhood

Support Rotorua staff.

This is your street address, if in a rural area your a secure password open to the stand alone com - by each co-ordinator. To open the database requires and if you have a suffix e.g. 22A Smith Street. stored in that database and in backup devices held information. The information from this form is computer, to store and manage personal

Microsoft Access database, in a stand-alone

Neighbourhood Support Rotorua uses a stand-alone have one a unit number e.g. 1/22 Smith Street

Incorporated

This is to include your street number, and if you

Household Number/Street Name:

What Information To Enter or by email to nsrotorua@gmail.com

Support Rotorua office by phone 07-349-9470 your household please contact the Neighbourhood

If you wish to have a copy of information held on

Privacy Statement

Neighbourhood Support

Rotorua

Neighbourhood

Household Details:

Mobile 2:

Urgent Medical/ Special Needs: (please state)

Language Translation: (Please state languages you can translate)

Occupation: (please circle) Doctor Paramedic Plumber Electrician Or State Other:

Skills: (please circle) First Aid SAR Fire Fighting HT License Or State Other:

Resources: (please circle) Chainsaw Spare Bed Generator Drone Or State Other:

Note: Please read the Privacy Statement on the second page of this form before completing it. By completing this form you are agreeing to the Privacy Statement.

Complete this form and return it to your been entered into the database. stored but are destroyed once the information has urgent medication etc.

The forms completed and sent to the office are not machine, wheelchair bound, regular dialysis, urgent medication & health resources. sources/occupation/language translation ability/ concern in a civil emergency e.g. on an oxygen personnel and to located information on skills/re - can be contacted by the emergency management

Medical or special problems that could be a civil emergency so that households in affected areas

Urgent Medical or Special Needs: with an outside agency is at the time of a declared

3. The only time that contact information is shared doctor, heavy lifting equipment, generator, drones etc. confidential not for further distribution in any form. gency contact details. This information is marked as address, telephone and mobile numbers, and emer - statement. It will contain the house-holder names, a civil emergency e.g. certified first aid, nurse,

List specific skills you have if they could be used in tered households who have agreed with this privacy street/group contact person for distribution to regis -

Skill/Resources/Occupation/Language Translation: who can help on your behalf. are injured these details help to contact someone

If no one can be contacted at your house or if you

2. A group telephone List is printed and sent to the contact person. distributed in any form by the street/group information list. The information not to be

Emergency Contact Details: areas and very occasionally to the whole list. for use in an emergency and as a contact person of that Group and is marked as confidential households, is provided to the street/group contact your area. E-Crime Alerts are only sent to affected group coverage area, called the registered

1. All information provided by households in the send E-Crime Alerts warning of any activity in area. Include an email address as this can be used to mobile numbers help, especially if they work in your emergency, landlines may not be operating so

Contact Details: Include as many as you wish. In the time of an boarders, etc, including first and surnames. household who live at the address, e.g. children, are as follows: health resources. The exception to storage on the database surname, and then followed by others in the language translation ability/urgent medication & time of an emergency, skills/resources/occupation/

& mobile numbers, email address, an emergency contact person & their contact details, and, for in the household members names, contact telephone

What do groups do?

Support Rotorua staff.

The information gathered includes: address, puter which is accessed only by Neighbourhood way as to urban groups, and then distributed to the members of the group by email or telephone call.

It is up to each group to decide what they would like to do in addition to keeping an eye on suspicious activity in the area and contacting the police.

a secure password open to the stand alone com - stored in that database and in backup devices held by each co-ordinator. To open the database requires information. The information from this form is there may be up to four corners.

Some groups like to get together for a group barbeque/shared lunch or dinner to help build community spirit in the area.

Often this is done in conjunction with Neighbours Day Aotearoa which is held on a weekend in March each year. This is an opportunity for neighbours and families to get to know each other.

When a neighbour goes away on holiday, they are encouraged to let their trusted neighbours know that they are going to be away, for what period, the expected visitors to the property (such as someone clearing mail or regular lawn mowing contractor), and their holiday contact number in case they need to contacted.

& Jones Streets doesn’t identify your house as

RAPID number. Stating on the corner of Smith

This is your street address, if in a rural area your and if you have a suffix e.g. 22A Smith Street. have one a unit number e.g. 1/22 Smith Street

This is to include your street number, and if you

Household Number/Street Name:

What Information To Enter computer, to store and manage personal

Their neighbours can then keep a look out for the property to reduce the risk of anyone interfering with it, reporting suspicious activity to the police.

Other groups access the Rotorua Lakes Council Matching Fund to improve their area.

Microsoft Access database, in a stand-alone

Neighbourhood Support Rotorua uses a stand-alone or by email to nsrotorua@gmail.com

The Matching Fund is a source of funding that matches the value of the labour provided by the group and resources the neighbourhood provides.

For example, a neighbourhood may wish to undertake a neighbourhood clean-up and they will provide the labour and tools but need funding for hiring rubbish skips.

Support Rotorua office by phone 07-349-9470 your household please contact the Neighbourhood

If you wish to have a copy of information held on

The main householder is listed first with first and Page 29

The total man hours that the neighbourhood provides is calculated at a set hourly rate and funding up to that value can be applied for from the Matching Fund.