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How does Neighbourhood Support work?
The basis of Neighbourhood Support is the Neighbourhood Support Group. This can be a group of neighbours in part of a large street or all the neighbours in a smaller street and can also be neighbours covering a small area of a few streets.
Each group appoints a volunteer street/ group contact person who is the connection for the group with the Neighbourhood Support office. The contact person forwards on information from the group to the office and distribute information from the office to the group.
Establishing a Group
Groups are easy to establish. When a number of neighbours are interested in establishing a group they contact the office on (07) 349 9470, and arrange for a representative to speak to a meeting of the neighbours to outline how Neighbourhood Support works and to gather contact details of those who wish to join the group. The contact information is collated by the office and telephone contact lists are sent to the contact person for distribution to all registered members. Road signs are left with the contact person to be mounted on power poles at the extremities of the group notifying all who pass through that there is an active group there. If you move to an area and are unsure whether there is an existing group, please contact the office and they can advise you if a group exists and the contact person details. If there isn’t a group already established, one can be easily established using the above process. Neighbourhood Support also works in rural areas. Often due to the size of farms, neighbours are distant, but communication between them is encouraged so that if anything suspicious is noticed, it can be reported and followed up. In rural areas, neighbours tend to get to know those close by and with Neighbourhood Support information is passed on to the group contact, the same
been entered into the database. confidential not for further distribution in any form.3. The only time that contact information is shared with an outside agency is at the time of a declared civil emergency so that households in affected areas can be contacted by the emergency management personnel and to located information on skills/re sources/occupation/language translation ability/urgent medication & health resources.The forms completed and sent to the office are not stored but are destroyed once the information has Bulk Rates Apply Growers of Quality Native Plants • Revegetation • Ornamental Phone (07) 332 3313 www.treelinenursery.co.nz ENGINEERING & DEVELOPMENT CO LTD We make Climbsafe Pro Climbing Frames & Accessories We do Commercial Ring Rolling & all General Engineering Work Phone - 07 348 4297 Free Phone - 0800 726 777 83 View Road Rotorua PHONE 07 348 4297 Email - eric@scorpro.co.nz or visit www.climbsafepro.co.nz gency contact details. This information is marked as address, telephone and mobile numbers, and emer statement. It will contain the house-holder names, tered households who have agreed with this privacy street/group contact person for distribution to regis 2. A group telephone List is printed and sent to the contact person. distributed in any form by the street/group information list. The information not to be for use in an emergency and as a contact person of that Group and is marked as confidential households, is provided to the street/group contact group coverage area, called the registered Cancer doesn’t care.
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urgent medication etc. who can help on your behalf.Skill/Resources/Occupation/Language Translation:List specific skills you have if they could be used in a civil emergency e.g. certified first aid, nurse,doctor, heavy lifting equipment, generator, drones etc.Urgent Medical or Special Needs: Medical or special problems that could be a concern in a civil emergency e.g. on an oxygen machine, wheelchair bound, regular dialysis, Adrienne Mikkelsen REGISTERED VALUER are injured these details help to contact someone If no one can be contacted at your house or if you Emergency Contact Details: areas and very occasionally to the whole list. your area. E-Crime Alerts are only sent to affected send E-Crime Alerts warning of any activity in area. Include an email address as this can be used to mobile numbers help, especially if they work in your emergency, landlines may not be operating so Include as many as you wish. In the time of an Contact Details: boarders, etc, including first and surnames.
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are as follows: The exception to storage on the database
health resources. language translation ability/urgent medication & time of an emergency, skills/resources/occupation/ contact person & their contact details, and, for in the & mobile numbers, email address, an emergency household members names, contact telephone The information gathered includes: address, Support Rotorua staff. puter which is accessed only by Neighbourhood a secure password open to the stand alone com - by each co-ordinator. To open the database requires stored in that database and in backup devices held information. The information from this form is computer, to store and manage personal Microsoft Access database, in a stand-alone Neighbourhood Support Rotorua uses a stand-alone
surname, and then followed by others in the The main householder is listed first with first and
Household Members:
there may be up to four corners. & Jones Streets doesn’t identify your house as RAPID number. Stating on the corner of Smith This is your street address, if in a rural area your and if you have a suffix e.g. 22A Smith Street. have one a unit number e.g. 1/22 Smith Street This is to include your street number, and if you
Household Number/Street Name: What Information To Enter
or by email to nsrotorua@gmail.com Support Rotorua office by phone 07-349-9470 your household please contact the Neighbourhood If you wish to have a copy of information held on
Neighbourhood Support Rotorua
Household Details:
House Number/Street Name: Household Members Names: Work Phone: Mobile 2:
Contact Details:
Home Phone: Mobile 1: Email:
Work Phone: Mobile 2:
Names: Home Phone: Mobile 1:
Urgent Medical/ SpecialNeeds:
(please state)
Language Translation:
(Please state languages you can translate)
Occupation:
(please circle) Doctor Paramedic Plumber Electrician Or State Other:
Skills:
(please circle) First Aid SAR Fire Fighting HT License Or State Other:
Resources:
(please circle) Chainsaw Spare Bed Generator Drone Or State Other:
Note: Please read the Privacy Statement on the second page of this form before completing it. By completing this form you are agreeing to the Privacy Statement.
Complete this form and return it to your Street Contact or to the office by mail or email C/-Rotorua Police Station, Private Bag 3044, Rotorua
Phone 07-349-9470 Email nsrotorua@gmail.com Web www.nsrotorua.info
been entered into the database. stored but are destroyed once the information has The forms completed and sent to the office are not urgent medication & health resources. sources/occupation/language translation ability/ personnel and to located information on skills/re - can be contacted by the emergency management civil emergency so that households in affected areas with an outside agency is at the time of a declared 3. The only time that contact information is shared confidential not for further distribution in any form. gency contact details. This information is marked as address, telephone and mobile numbers, and emer statement. It will contain the house-holder names, tered households who have agreed with this privacy street/group contact person for distribution to regis 2. A group telephone List is printed and sent to the contact person. distributed in any form by the street/group information list. The information not to be for use in an emergency and as a contact person of that Group and is marked as confidential households, is provided to the street/group contact group coverage area, called the registered 1. All information provided by households in the
urgent medication etc. machine, wheelchair bound, regular dialysis, concern in a civil emergency e.g. on an oxygen Medical or special problems that could be a
Urgent Medical or Special Needs:
doctor, heavy lifting equipment, generator, drones etc. a civil emergency e.g. certified first aid, nurse, List specific skills you have if they could be used in
Skill/Resources/Occupation/Language Translation:
who can help on your behalf. are injured these details help to contact someone If no one can be contacted at your house or if you
Emergency Contact Details:
areas and very occasionally to the whole list. your area. E-Crime Alerts are only sent to affected send E-Crime Alerts warning of any activity in area. Include an email address as this can be used to mobile numbers help, especially if they work in your emergency, landlines may not be operating so Include as many as you wish. In the time of an
Contact Details:
boarders, etc, including first and surnames. household who live at the address, e.g. children,
stored in that database and in backup devices held by each co-ordinator. To open the database requires a secure password open to the stand alone com -puter which is accessed only by Neighbourhood Support Rotorua staff.The information gathered includes: address, household members names, contact telephone & mobile numbers, email address, an emergency contact person & their contact details, and, for in the time of an emergency, skills/resources/occupation/language translation ability/urgent medication & health resources. way as to urban groups, and then distributed to the members of the group by email or telephone call. What do groups do? It is up to each group to decide what they would like to do in addition to keeping an eye on suspicious activity in the area and contacting the police. Some groups like to get together for a group barbeque/shared lunch or dinner to help build community spirit in the area. Often this is done in conjunction with Neighbours Day Aotearoa which is held on a weekend in March each year. This is an opportunity for neighbours and families to get to know each other. When a neighbour goes away on holiday, What Information To EnterHousehold Number/Street Name: This is to include your street number, and if you have one a unit number e.g. 1/22 Smith Street and if you have a suffix e.g. 22A Smith Street. This is your street address, if in a rural area your RAPID number. Stating on the corner of Smith & Jones Streets doesn’t identify your house as there may be up to four corners.Household Members: they are encouraged to let their trusted neighbours know that they are going to be away, for what period, the expected visitors to the property (such as someone clearing mail or regular lawn mowing contractor), and their holiday contact number in case they need to contacted.
Their neighbours can then keep a look out for the property to reduce the risk of anyone interfering with it, reporting suspicious activity to the police. Other groups access the Rotorua Lakes Council Matching Fund to improve their area. The Matching Fund is a source of funding that matches the value of the labour provided by the group and resources the neighbourhood provides. For example, a neighbourhood may wish to undertake a neighbourhood clean-up and they will provide the labour and tools but need funding for hiring rubbish skips. The total man hours that the neighbourhood provides is calculated at a set hourly rate and funding up to that value can be applied for from the Matching Fund.
information. The information from this form is or by email to nsrotorua@gmail.com computer, to store and manage personal Support Rotorua office by phone 07-349-9470 Microsoft Access database, in a stand-alone your household please contact the Neighbourhood Neighbourhood Support Rotorua uses a stand-alone If you wish to have a copy of information held on Incorporated Privacy StatementNeighbourhood Support Rotorua
