HOME BUYER GUIDE YOUR VIP HOME BUYING ROAD MAP
WHAT MAKES THIS REALTY OASIS MACHINE HUM? “…surpass the expectations of every client who chooses us…”
W
e operate in a supportive, professional, positive environment that helps each member of our team provide the highest level of service in the real estate industry. This atmosphere allows our team to act on the passion and drive it takes to surpass the expectations of every client who chooses us to help fulfill their home buying or selling goals. Whether you are looking to sell your property or buy a new home, Realty Oasis offers a dedicated, skilled team of pros with an innovative marketing approach. Our team of experienced, full-time real estate agents and staff are ready to lead and advise you through the process of buying the perfect home or selling your existing home for the most amount of money in the shortest amount of time.
MARKEIBNER.COM
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YOUR HOME BUYING ROAD MAP
Strategy
• Find a REALTOR® you can trust • Strategic home buyer consultation • Set up your “Backstage Pass” to the MLS • Buyer Agent Fees
Financing
• Mortgage application • Obtain pre-approval letter
Showings
• Concierge home showing specialist • View your favorites • Find your home
Offer & Negotiations
• Market analysis • Write your offer • Negotiations & counter offers
Protection
• Offer accepted • Earnest money/due diligence • Inspections
Closing
• Appraisal • Final walk through • Final underwriting • Close on your home • Title work • Deed recorded • Insurance • Get your keys • Utilities in your name
YOUR NEW HOME! This is a road map of what the typical home buyer process looks like. Our HOME BUYER GUIDE includes more information about each step.
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YOUR STRATEGY STARTS HERE Every decision in a real estate transaction could save or cost home buyers TENS OF
OF DOLLAR$
S
I N UN N ECE SSA RY E X P E N S E S
WE LOOK OUT FOR 80 DIFFERENT VARIABLES INVOLVED IN YOUR
7-STEP HOME BUYING STRATEGY 1. Expert Advice to Setting Your Strategy 2. Funding Your Dream
7 Resources
1 Strategy 2 Fund
3. Selecting Your Home 4. Negotiating Your Terms 5. Protecting Your Home
6 Close
Realty Oasis’ 7 Step Home Buying Strategy
6. Closing on Your Home 7. Your Lifetime Resource
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5 Protect
4 Negotiate
3 Select
EXPERT ADVICE FOR SETTING YOUR STRATEGY Market Intelligence Economic indicators
Inventory of vacant homes
Trends analysis
Rental housing vacancy rates
Interest rates
Builder confidence
Loan programs and qualifications
Shadow inventory
Real estate cycles
Inventory fluctuation
Seasonal advantages
Rent vs. buy trends
Local market conditions
Market stability
Micro markets
Knowledge of co-op agent’s negotiation strategy
National market conditions Absorption analysis Inventory of corporate-owned homes Inventory of short sales Inventory of foreclosures
Knowledge of mortgage options Knowledge of insider deals Knowledge of appreciation rates Knowledge of inventory
Buyer Agent Fee Options
Smart Home Buying Strategy
Buyer Paid Fee
Determine timing & motivation
Transaction Paid Fee
Evaluate needs & wants
Seller Paid Fee
Out-of-pocket expenses Financing needs & pre-approval Neighborhood & lifestyle Quality of life Set expectations according to market Customized plan
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FUNDING YOUR DREAM Trusted Lenders
Your Home as an Investment
Best rate & terms
Mistakes that cause you to overpay for your home
Close on time No surprises Over deliver vs. Over promise
Mistakes that cause you to overpay for your loan
Get documents on time to the closing attorney
How to accelerate your equity and build wealth with your home purchase
Decisions on Cost
Why choosing the right lender makes all the difference
15-year vs. 30-year mortgage
Equity buyer vs. emotional buyer
Long-term hold Short-term hold Buy first or sell first Rental property 13th payment
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MORTGAGE PRE-APPROVAL How Much Can You Afford? Key Factors to Consider The down payment
Your debt-to-income ratio
The interest rate
The closing costs associated with the transaction
DOWN PAYMENT REQUIREMENTS LOAN TYPE
DOWN PAYMENT
DETAILS
CONVENTIONAL
5%+
You can put as little as 5% down and as much as you want. Anytime you put less than 20% down, you will have to pay some mortgage insurance.
FHA
3–5%
The lowest traditional down payment program; there is additional mortgage insurance.
DOWN PAYMENT ASSISTANCE*
$1,000+
A program for people who qualify with credit and income but do not have enough savings for a down payment.
VA
0%
A special program for military buyers that allows them to put almost nothing down toward the purchase.
FHA 203k
3–5%
A special product that allows you to wrap into your mortgage the costs of repairs or improvements to the home you buy.
CONTRACT FOR DEED
10%+
An ideal program for those without qualifying credit scores. Interest rates are slightly higher than market rates but it allows for home ownership for those who would otherwise have to rent.
*There are many down payment assistance programs available through our preferred vendors, just ask us for more information to find out if you qualify.
Closing Costs You will be required to pay fees for loan processing and other closing costs. These fees must be paid in full at the closing, unless you are able to include them in your financing. Typically, total closing costs will range between 4–5% of your mortgage amount. In today’s market, it is common to ask for the seller to pay around 2% of the mortgage amount toward your closing costs; this is called “Seller Paid Closing Costs.” EXAMPLES OF CLOSING COSTS • Prepaid Insurance ($300–$1500) • Prepaid Taxes (up to 6 months)
• Prepaid HOA Fees (when applicable) • Mortgage Origination Fee (2%) • Appraisal Fee ($450)
• Title Fees ($1200–$1500) • Closing Fees (<$1000)
$250,000 - $5,000 = $245,000 YOUR OFFER
(Total amount of your purchase price)
SELLER’S CONTRIBUTIONS (Amount of your closing costs you ask the seller to pay for you)
NET OFFER
(Final amount the seller is actually receiving, viewed as your actual offer)
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SELECTING YOUR HOME Showings
Lifestyle and Neighborhood
Select homes of interest
School rankings
View your favorites
Crime level
Proactively suggest listings that match your needs
Demographics
On call “concierge” Showing Specialist
Right Price — Right Home Property type (condo, townhouse, single family, manufactured, multiunit, investment) Preferred subdivisions
Planned community Parks & playgrounds Privacy of neighborhood/gated community Location of home in neighborhood Proximity to: work, restaurants, recreation, public transportation, major roads, entertainment, etc.
Price range Year built (age of home)
Managing Risk
Bedroom/bathroom/garage needs
Foreclosures/bank owned homes
Square footage
Short Sales
Landscape/lot preference
Vacant homes
Floor plan
City inspections
Amenities ADA disability features Appliances
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TYPES OF HOME SALE TRANSACTIONS Traditional Sale (30–60 Days) These are homes that have a regular seller on the other side of the transaction. They are not “upside down” on their mortgage, meaning they don’t owe more on the home than the home is worth. However, if they do, they have the cash to bring to the table to sell without negotiating with the bank. The response time on your offer from a traditional seller is usually pretty prompt (generally within 24 hours, if not less). The traditional homes are going to reflect the “market value” for a neighborhood and will usually be the highest priced home sales in the market and they are usually going to be in the best condition of any homes on the market.
New Construction (Varies, typically 4–6 months unless already completed) Brand new homes, built to your tastes and warrantied. With new construction, you get exactly what you want. New construction homes can be already built, in the process of being completed or entirely custom.
Bank Owned Sale (30–60 Days) A bank owned sale is one in which the bank owns the home. Usually the bank will own the home because the seller tried to do a short sale and the bank wouldn’t agree to it, or the seller just decided to let the home go back to the bank by not making their payments. The bank owned transaction is a two party transaction, 1. Buyer 2. Bank. The listing agent is the go-between with the bank and they really help the bank’s asset manager (the decision maker at the bank) make the decisions about the property and about the pricing of the home. Bank owned sales are almost always “As Is” sales. Bank owned purchases are usually priced well below the price of a comparably sized “Traditional Sale,” but they may be in poor condition and will most likely need some sort of work or cleaning done.
FSBO (30–60 DAYS) This is the sale of a home directly by the owner rather than having representation by a real estate professional. One of the most popular reasons that owners choose to sell their homes without the help of a real estate agent is to avoid paying an agent’s commission. If the owner sells their home to a person that is also not represented by an agent, the owner pays no commission. If the buyer is represented by a real estate agent, that agent may request that the owner pay them a commission (typically 3%) for bringing the buyer to them. The owner can agree to pay or refuse. The seller is not legally obligated to pay the commission. Often times, if the owner refuses, the buyer will compensate their agent on their own. FSBO homeowners will often market their own properties or choose to employ the services of an online marketing company or listing service.
Short Sale (4+ Months) A short sale is a home that is selling for less than the mortgage balance that is owed. This is where the term “short sale” comes from: the home is selling “short” of what is owed. The seller is usually selling the home because they can’t make their payments any longer. The short sale is a three party transaction. There is 1) Seller 2) Buyer and, 3) Bank (or banks) involved in the sale. The process is like a traditional sale in that the seller hires a real estate agent to market the home and get an offer, but once the seller and the buyer agree to a price, the bank then has to make the final decision on if the price is acceptable and if they will release the seller from the obligation of the debt they owe. The bank has to collect all of the seller’s financial records and review the offer and send out a third party to value the property. From there the bank will make a decision on whether or not they will accept the offer, counter the offer, or reject the offer. Short sales can be great deals, but the waiting time involved can be extreme and very hard on a buyer wanting to purchase quickly.
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NEGOTIATING YOUR TERMS Position of Strength Pre-approval in hand Type of financing Negotiating with listing agent
Seller Concessions and Offer Details Seller contribution to buyer’s closing costs
Comparable sales to support offer
Buyer Agent Fees
Seller’s purchase price per tax records
Home warranty
Property tax assessment review
Inspection repair costs
Walk away leverage
Closing date Discount/buy-down points
Multiple Offer Strategy Zero repair allowance (under $500) Increased earnest money Escalation Language Closing date Seller rent back
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Ancillary closing costs Title policy (buyer or seller) 60 days no payments Contract acceptance Time line Property inspection time line Negotiate repairs
MAKING AN OFFER Once we’ve found the home you wish to purchase, you’ll need to determine what offer you are willing to make on the home. After all, you are the one making the payments!
Offer Terms Sales price
Personal property
Comparative market analysis (comps)
Other applicable addendum like Common Interest Community Disclosures, Short Sale Contingencies, etc.
Earnest money Financing terms
Seller contribution to YOUR closing costs (if requested) Buyer Agent Fees
Inspection period Closing date
Offer Terms Example — Asking the seller to cover a portion of your closing costs.
$250,000 - $5,000 = $245,000 YOUR OFFER
(Total amount of your purchase price)
SELLER’S CONTRIBUTIONS (
Amount of your closing costs you ask the seller to pay for you) Buy Downs, Closing Costs, Brokerage Fees
NET OFFER
(Final amount the seller is actually receiving, viewed as your actual offer)
A Note about Multiple Offers It is important to remember that the more competition there is for the home, the higher the offer will have to be, sometimes even exceeding the asking price. Remember, be realistic, but it all comes down to market value and solid comparable sales. Make offers you want the other party to sign!
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HOW DO BROKERS GET PAID? Sales Price
Commission
$500,000
6%
6% = $30,000 Total Commission Paid By The Seller
3% = $15,000
3% = $15,000
To Listing Agent
To Buyer's Agent
Brokerage
Brokerage
70% = $10,500
30% = $4,500
Final Paycheck To Listing Agent
To Listing Agent Brokerage
30% = $4,500
70% = $10,500
To Listing Agent
Final Paycheck To Buyer's Agent
Brokerage
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BUYERS' AGENT FEE OPTIONS? What Options Do You Have For Buyers' Agent Fees The buyer pays you directly (can not do with VA LOANS) The buyer's agent inserts the commission into the offer and contract The seller gives a Seller's Concession to the buyer and the buyer pays the agent
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PROTECTING YOUR HOME Home Inspection
Home Warranty
Eliminate potential surprises Preemptive negotiation strategy
Cover the mechanical systems and major appliances in the home for a year
Identify potential “deal killers”
Can save buyers thousands of dollars
Walk-away leverage
Can be paid for by the seller Can renew after the first year is up
Lifestyle and Amenities Drive time Location of hospitals, restaurants, schools, gyms Off Grid / On Grid
Future Home Maintenance Costs Heating and cooling costs Age of appliances Utility costs Home owners association dues Lawn and landscape maintenance
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INSPECTIONS Home Inspections If you are purchasing a resale property, we highly recommend that you have a professional home inspector conduct a thorough inspection. Our Inspector is exceedingly thorough and detailed so as to minimize surprises for you. However, the inspection is not meant to be used to low ball the seller post-price negotiations, as all existing homes have minor imperfections. The inspection is intended to report on major damage or serious problems that require repair. Your home cannot “pass or fail” an inspection. The inspector’s job is to make you aware of repairs that are recommended or necessary. THE INSPECTION WILL INCLUDE THE FOLLOWING
Appliances
Well
Plumbing
Septic system
Electrical
Lead based paint
Heating and Air conditioning (depending upon the season) Roof and Attic (if accessible) Foundation General Structure Radon tests are recommended — More than 40% of the homes tested have gas levels exceeding the safe threshold set by the EPA
COMMON PRICES for the home inspector 1500 sq ft and less . . . . . . . . . . . . $350 1500–2000. . . . . . . . . . . . . . . . . . . $450 2000–2500 . . . . . . . . . . . . . . . . . . $500 2500–3000 . . . . . . . . . . . . . . . . . . $550 3000+ . . . . . . . . . . . . . (Call for pricing) Sewer Scope . . . . . . . . . . . . . . . . . . $145 Radon Testing . . . . . . . . . . . . . . . . . $150 Pest Inspections . . . . . . . . . . . . . . . . $95 Thermal Imaging with inspection. . . . . . . . . . . . . FREE (Must request)
without inspection. . . . . . . . . . . $150
Thermal imaging can reveal issues unseen in a standard visual home inspection. The seller may be willing to negotiate completion of repairs, or you may decide that the home will take too much work and money and rescind the offer during the inspection period. Your inspection is a contingency to the purchase agreement and needs to be completed and repairs negotiated within the due diligence date on the purchase agreement, usually a 9–10 day period.
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WARRANTIES Previously-Owned Home Warranties When you purchase an existing home, you can purchase warranties that will protect you against most ordinary flaws and breakdowns in major mechanicals and appliances for at least the first year you own the home. The warranty may be offered by or negotiated with the seller, or can be purchased by you, the buyer.
New Home Warranties When you purchase a newly-built home, the builder usually offers a warranty on things such as the quality of design, materials, and workmanship.
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CLOSING ON YOUR HOME Home Owner’s Insurance
The Final Details
Highly competitive rates
All documents to lender in timely manner
Impacts your monthly payment
Appraisal
Title Company/Closing Escrow Agent
Lender repairs where applicable
Quality management of process
Closing & settlement review
Manage all parties in transaction
Potential deal killers
Leverage for getting problems resolved
Transfer of utilities
Closing on time
Moving into your new home
Protecting your interests Transferring ownership of property to you Transaction management
NOTE: Buyer’s agent commission is paid at closing once we find you the right home. Our win is your win!
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WHAT TO EXPECT AT CLOSING Who Will Be There? You, the buyer(s) Seller(s) Buyer’s Agent Listing Agent Title Escrow Closer, the party representing the title company and responsible for ensuring the title is transferred to you Occasionally, your mortgage officer
New Remote Closings Electronic documents Video
What Will You Need? Bring valid government-issued photo ID and a second form of ID showing your name. Bring a cashier’s check for your cash to close or a wire transfer (your mortgage officer will tell you the amount prior to closing) For remote closings, you'll need access to a PC or smart phone with audio and video capabilities.
What Is Expected from You at the Closing? If financing the property, your lender will require you to sign a document, called a promissory note, as evidence that you are personally responsible for repaying the loan. You will also sign all title and deed documents putting you as the official homeowner!
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YOUR LIFETIME RESOURCE On-Going Real Estate Support
Raving Fan Club
Post closing questions
Parties
Updated market information
Holiday give-away (ex. Thanksgiving Pie & Valentine’s Day)
Helping your friends and family
Trusted Contractors Handymen Cleaning companies Carpet cleaning Exterior maintenance Painting & remodeling
Helpful videos Market snapshot Coupons Quarterly giveaways Moving boxes Property vault
Siding/Windows/Decks
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WHO WE ARE Realty Oasis was built on the notion that the secret to achieving incredible goals and getting true results is to dominate real estate with a team approach. One part-time agent does not have the capacity to cover every aspect of the real estate process. Realty Oasis has 30 diverse experts excelling at their roles, allowing them to focus on what they do best, at a high level, so our clients receive high level performance and unprecedented results in this industry. We operate in a supportive, professional, positive environment that helps each member of our team provide the highest level of service in the industry. This atmosphere allows our team to act on the passion and drive it takes to surpass the expectations of every client who chooses us to help fulfill their home buying or selling goals. Whether you are looking to sell your property or buy a new home, Realty Oasis offers a dedicated, skilled team with an innovative marketing approach. We also specialize in more sophisticated home buying and selling procedures concerning real estate investments. These include IRS sections 1031 exchanges, reverse 1031 exchanges, IRA, ROTH IRA, and 401K ownerships. Our team of experienced, full-time real estate agents and staff are ready to lead and advise you through the process of buying the perfect home or selling your existing home for the most amount of money in the shortest amount of time.
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WHY REALTY OASIS? One Team, One Plan, One Purpose: Beyond Expectations Go above and beyond Do what we say we will do Deliver prompt communication
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•
Build and maintain relationships Always solutions, never problems Deliver high performance and positive results
Are You Looking for High Performance? Continually increase yearly home sales (see graph) Invest in professional development and skills training Obtain specific certifications for working with buyers Seek continuing education classes Present a buyer agency disclosure in writing Set your home buying strategy Full-time Transaction Coordinators Team of Expert Buyer Agents
250
Proactive listing suggestions
homes
Respond promptly Available 7 days/week
178 homes
Weekly Team Meetings Weekly Sales Training
SOLD
GOAL for 2024
in Average agent only sells 6 per year
2023
6-8
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WHAT I WILL SAVE YOU AS YOUR AGENT Be a neighborhood resource for answers, like school districts, etc. Research all active homes to find the best one that meets your requirements. Provide ready access to all MLS- listed and non-MLS listed properties. Automate an email alert system for homes customized to your buying needs. Recommend vetted vendors such as inspectors, attorneys, stagers, etc. Provide advice on best price to offer through current sales in the area. Present and negotiate the lowest possible price. Prepare you for multiple offer situations and develop winning strategies. Attend home inspection to point out areas to be carefully reviewed. Renegotiate offer, when applicable, after home inspection. Ensure that you receive and understand all required disclosure forms. Research on the best available mortgage that meets your situation. Work with lender doing the loan application process. Attend bank appraisal showing and assist with comps. Represent you and your interests when dealing with vendors. Keep you on track with real estate contract deadlines. Accompany you on the final walk-through to ensure property condition. Attend closing to ensure that all the buyer's interests are protected. Remain a life-long trusted advisor regarding real estate questions, needs, etc.
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MEET YOUR COMPANY MARK EIBNER
ALISON EIBNER
Broker / Owner
Broker / Owner
mark@ realtyoasis.com (720) 724-8027
aeibner@ realtyoasis.com (303) 217-6010
TINA GADPAILLE
ALEX EIBNER
Transaction Manager
Transaction Manager
tina@ 5280TM.com (303) 268-6011
alex@ 5280TM.com (303) 800-1000
BETH LOPEZ
EVIN HUGHES
Closing Coordinator
Client Concierge
beth@ meridiante.com (720) 427-2632
info@ cohomenews.com (303) 951-6440
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SEE YOU AT CLOSING
720-608-2613 MarkEibner.com
blue ribbon Home Warranty Locally Owned and Operated Since 1985
Homeowner Rental Property Property Management
Protect your
Investment 24/7
14 months of coverage standard
Why Choose Blue Ribbon? Blue Ribbon Home Warranty is here when you need us, all day, every day. Our team has you covered with our top-quality, local contractors and award-winning service.
Benefits For Homeowners Protect your budget from common, unforeseen repairs Access to top local contractors Supplements your homeowners insurance Renewable and transferable
Benefits For property managers Protect property owner’s budget Complimentary pre-inspection* Convenient payment plans Billable to owners or property managers
How Does It Work? Call or go online to file a claim Our friendly service staff will dispatch an approved contractor Low $75 co-pay due at time of service* 24/7 Emergency Service *Subject to terms and conditions of your contract
303.986.3900
What is covered under a blue ribbon Home Warranty? COVERED ITEMS
Additional or duplicate items available for ALL plans
SILVER
GOLD
PLATINUM
Heating System
l
l
l
•
Heating system
Ductwork
l
l
l
•
A/C, evaporative cooler or whole house fan
Plumbing System
l
l
l
•
Water heater
Water Heater
l
l
l
•
Refrigerator
Electrical System
l
l
l
Refrigerator
•
Stove
l
l
l
Oven/Range
l
l
l
•
Built-in double oven
Dishwasher
l
l
l
•
Built-in microwave
Built-in Microwave
l
l
l
•
Dishwasher
Garbage Disposal
l
l
l
•
Trash compactor
Trash Compactor
l
l
l
•
Central vacuum
Kitchen & Bathroom Exhaust Fans
l
l
l
•
Garbage disposal
Built-in Whirlpool Tub
•
Washer
l
l
l
Central Vacuum
•
Dryer
l
l
l
Ceiling Fan
l
l
l
•
Garage door opener
Doorbell (wired)
l
l
l
•
Gas fireplace
Garage Door Opener
l
l
l
•
Sump pump
Sump Pump
l
l
l
•
Well pump
Washer
l
l
•
Septic tank
Dryer
l
l
•
Sewage ejector pump
•
Pool
•
Hot tub
Central A/C, Evaporative Cooler, Heat Pump or Whole House Fan
l
l
Blue Ribbon Premier Upgrade
•
Pool & hot tub with common equipment
l
•
Blue Ribbon Premier Upgrade
Maintenance Plan
l
•
Preventive Maintenance Check & Cleaning
2nd Garage Door Opener
l
3 Items from Additional Items Menu
•
Supplemental Coverage
l
See contract for details
Call for special pricing on multiple unit dwellings
BlueRibbonHomeWarranty.com
blue ribbon Home Warranty
WARRANTY Application
COLORADO OWNED & OPERATED SINCE1985
Enrolling is easy!
Phone: 303.986.3900 or 800.571.0475 Email: applications@brhw.com Online: BlueRibbonHomeWarranty.com
95 S. Wadsworth Blvd. Lakewood, CO 80226
1. COMPLETE APPLICATION
2. SELECT YOUR COVERAGE
Premium to be paid by q Homeowner q Property Manager Other_______________________________________________
Single Family Home
Warranty ordered by q Homeowner q Property Manager Other_______________________________________________
HOMEOWNER
Name(s) _____________________________________________ Phone_______________________________________________ Email________________________________________________ Pre-inspection includes all covered systems in the Silver, Gold or Platinum Plan. Mechanical systems and all appliances to be covered must be operational at time of inspection. A non-refundable fee of $75 will be charged in advance. Inspection may not be available in some areas. This charge will be applied to the warranty premium.
Address of property covered q Vacant _____________________________________________________ City______________________ State_________ ZIP__________ Has this property been bought or sold within the last 30 days? q Yes q No Owner mailing address (if different than covered property) _____________________________________________________ City______________________ State_________ ZIP__________ Property manager (if applicable) Name_______________________________________________ Address______________________________________________ City______________________ State_________ ZIP__________ Phone_______________________________________________ Email________________________________________________
HOW DID YOU HEAR ABOUT US?
q Web page q Friend q Realtor q Lender q Prior Customer q Radio q Other_______________________________________
ACCEPTANCE OF COVERAGE
By submission of this application, the applicant agrees to be bound by the terms and limitations of the coverage contract and authorizes homeowner or others to pay total warranty fee to Blue Ribbon Home Warranty, Inc.
Signature_____________________________ Date___________ Signature_____________________________ Date___________
IMPORTANT: For homeowners not selling or for rental property, coverage begins when payment is received and inspection is completed, Company accepts application and inspection report and issues a contract number. Payment plans require a $75 deposit, followed by 12 or 22 monthly payments.
Silver Plan
q 14 months $419 or q $30.75 per month q 2 years $699 or q $30.25 per month Gold Plan q 14 months $529 or q $40.50 per month q 2 years $889 or q $39.50 per month Platinum Plan* q 14 months $879 or q $71.50 per month q 2 years $1469 or q $67.50 per month
Condo or Town Home Silver Plan
q 14 months $369 or q $26.25 per month q 2 years $619 or q $26.50 per month Gold Plan q 14 months $479 or q $36.00 per month q 2 years $809 or q $35.50 per month Platinum Plan* q 14 months $819 or q $66.00 per month q 2 years $1369 or q $62.50 per month
$______ $______ $______ $______ $______ $______ $______ $______ $______ $______ $______ $______
*Please choose 3 additional items for the Platinum Plan Call for pricing on Duplex, Triplex and Fourplex properties or Multi-Family
3. ADD ADDITIONAL OR DUPLICATE ITEMS
Use this section to add additional items, duplicates, or to choose 3 additional items for the Platinum Plan (hot tub, pool, or the combination of each count as 2 additional items). Call for pricing to double coverage for kitchen and laundry appliances.
q $125 Heating system q $125 A/C, evaporative cooler or whole house fan q $95 Refrigerator q $50 Stove q $95 Built-in double oven q $50 Dishwasher q $50 Built-in microwave q $40 Garbage disposal q $50 Washer q $50 Dryer q $50 Garage door opener
q $60 Gas fireplace q $95 Water Heater q $40 Sump pump q $90 Well q $50 Septic tank q $75 Sewage ejector pump q $150 Pool q $150 Hot tub q $195 Pool & hot tub combo (with common equipment)
q Blue Ribbon Premier Upgrade q $75 or q 2 years $150 $______ q Preventive Maintenance q $75 or q 2 years $150 $______ Check & Cleaning q Supplemental Coverage q $125 or q 2 years $250 $______
If heating system is excluded from Silver, Gold or Platinum Plan, subtract $70 from total cost. Excludes Condominium or Town Home Plan. No other discounts apply.
4. TOTALS Plan cost $_________ Additional options and upgrades $_________ Total due $_________ We accept Visa, Mastercard and Discover by phone. Please make checks payable to Blue Ribbon Home Warranty.
ASK ABOUT OUR DISCOUNTS
303.986.3900
9/2022
Sample contract Homeowner Policy
Blue Ribbon Home Warranty (“Company”) will help repair or replace at Company’s sole option, those systems and appliances that are covered by the terms and conditions of this contract, when they become inoperative due to normal wear and tear mechanical failure. Coverage is available for Homes, Condominiums, Townhomes, Duplex, Triplex, Fourplex, MultiFamily Units, Investment Property, Manufactured and Mobile Homes (manufactured after 1967). Coverage on lease options is available for lessee only. Limitations on coverage, terms and conditions are set forth in this contract. Homeowner Coverage: Begins when payment is received, inspection is completed, Company accepts application and inspection report and issues a contract number. Company will provide a pre-inspection (see application for details) as long as warranty is paid for. Pre-inspection may not be available in some areas. Homes, Condominiums, Townhomes, Duplex, Triplex, Fourplex, Multi-Family Units, Investment Properties, plus Manufactured and Mobile Homes (manufactured after 1967) are covered up to 14 months or 2 years.
DECLARATION
1. Covered items must be in place and in good and safe working order at the start of coverage. Unknown pre-existing conditions will be covered if, at the time coverage began, the defects or malfunction would not have been known to the Homeowner or Home Inspector by visual inspection and by operating the system or appliance. Known defect or defects found at the time of the inspection are excluded from coverage until Company receives proof of completed repair. This contract only covers items within the perimeter of the main foundation and/or perimeter of the attached or detached garage and only covers one of each listed item, unless duplicate systems or duplicate appliances have been paid for. Unless an item is listed as being covered, it is excluded. 2. Additional Coverage may be added to contract within the first 30 days if items are in good and safe working order. 3. Company is not liable to perform routine maintenance without the addition of the Preventive Maintenance plan. 4. No warranty or guarantee given by any outside person, firm or corporation shall be binding on Company.
COVERED SYSTEMS
SILVER PLAN: Plumbing: Leaks or breaks in water, waste, vent or gas lines, angle stops, risers, gate valves, shower and tub valves, toilet mechanisms, wax ring seals, stoppage in interior drain, waste, and vent lines, permanently installed sump pumps, built-in bathtub whirlpool (drain and fill) motor and pump assemblies, garbage disposal and water heater. When necessary, water heater replacement will be with like capacity up to 50 gallons. Excluded: Plumbing fixtures (faucets, sinks, toilets, tubs, showers, enclosures and base pans), urinals, power flush mechanisms, under sink instant water dispensers, electronic controls, touch controls, caulking, grouting, stoppage in incoming water lines, water flow restriction caused by chemical or excessive mineral deposits, insufficient or excessive water pressure, pressure regulators, main sewer line, water softeners, septic tanks, sewage ejector pumps, recirculating pumps, sprinkler systems, saunas, steam rooms, timers, collapsed pipes, polybutylene lines or abs (manufactured in the mid-1980s) plastic piping, tanks (oil, pressure, expansion, storage or sidearm unit, etc.), sedimentary buildup, hose bibs or blockages caused by foreign matter. Dedicated plumbing associated with excluded items is excluded. Electrical: Main panel, sub panels, breakers, switches, outlets, wiring, ground fault interrupters, junction boxes, exhaust fans, ceiling fans, doorbells, and garage door opener. Excluded: Lighting fixtures, remote transmitters, light kits, fan blades, attic fans, intercom, burglar, smoke and fire alarms, chimes, low voltage lighting controls, garage door, springs, tracks, photo eyes, transmitters, security touch pads, and electrical panels that have lost their UL listing. Dedicated electrical associated with excluded items is excluded.
Appliances: Oven, range, dishwasher, trash compactor, built-in microwave oven, central vacuum system (motor), refrigerator (including icemaker and dispensing equipment). Note: Built-in double wall oven will be covered as a typical oven if additional fee has not been paid and it is the only oven. Excluded: Clocks or self-cleaning mechanisms (unless it affects the function of the oven), timers, rotisseries, meat probes, interior lining, door glass, tubs, water reservoirs, refrigerant and refrigerant recapture, linear compressors, ceramic and glass stove tops, sensi-heat burners, refinishing or replacement of counter tops, cabinets, tile, floors, portable dishwashers, countertop model microwave ovens, knobs, handles, racks, shelves, doors, lights, tracks, removable baskets, lock and key assemblies, springs, hinges, multi-media displays and food spoilage. Heating Systems: Gas, electrical, electrical perimeter heating, baseboard convectors, hot water system, burners, thermostats, motors, gas valves and relays. Note: Dual pack or Heat pump (air, water or ground geothermal) is covered if plan includes heating and cooling system coverage. Excluded: Portable units, wall units (that are not main source of heat to the home), filters, electronic air cleaners, humidifiers, registers, tanks (oil, pressure, expansion, storage or sidearm unit, etc.), circulating pumps, fill valves, backflow preventers, purging, steam systems, glycol filled systems, stoppages in water lines, water flow restrictions, chemical or mineral deposits, baseboard casings, fireplaces and key valves. Ductwork: Sheet metal that has become detached at the registers or grills. Excluded: Flue ducts, vent dampers, power vent units, zone damper systems, registers, grills, collapsed, crushed, or improperly sized systems. GOLD PLAN: Covers all Silver Plan items, plus washer, dryer, one cooling system (ducted air conditioner, evaporative cooler, or whole house fan). PLATINUM PLAN: Covers all Gold Plan items, plus Blue Ribbon Premier Upgrade, Preventive Maintenance check and cleaning, a second garage door opener, and three items from additional items list on application (items must be included in sale and in good working order when they are added). Note: Hot tub, pool, or the combination each count as two additional items.
ADDITIONAL COVERAGE
Choose from additional items list on application for pricing or adding duplicate and/or additional items to a plan. BLUE RIBBON PREMIER UPGRADE (INCLUDED IN PLATINUM PLAN): Appliances: rollers, racks, removable baskets, rotisseries, handle knobs, buckets, lights, hinges, springs, suspension systems, lock and key assemblies and shelves. Air conditioning: window unit. Garage door: hinges, springs and remote. Plumbing: main sewer line cleaning, faucets, shower heads and arms, toilet tank and bowl (2 pieces white), urinals, power flush mechanisms, hose bibs (excludes freezing), pressure regulators and under sink instant hot water dispensers. PREVENTIVE MAINTENANCE CHECK AND CLEANING (INCLUDED IN PLATINUM PLAN): At your request and with the payment of the co-pay per item, we will perform one preventive maintenance check per covered item during the term of this contract at owner’s request on any of the following covered items: kitchen appliances, laundry appliances, water heaters, heating and cooling systems, and garage door openers. Note: Co-pay is not waived on renewals. SUPPLEMENTAL COVERAGE: Additional coverage for boiler: circulating pumps and fill valves, code upgrades associated with necessary heating system, air conditioner and water heater replacement, power vents. Ducted Air Conditioning System, Evaporative Cooler or Whole House Fan: Compressors, condensers, motors, thermostats, and refrigerant leaks. Note: Coverage on the cooling system is contingent upon receipt of Company approved inspection report done while unit is up and running. If Company approved inspection has not been performed, please
call Company to schedule discounted inspection (cost $75). Inspections done May through October, weather permitting. Excluded: Refrigerant and refrigerant recapture, conversion, condenser casings, roof jacks, stands, filters, electronic air cleaners, gas air conditioners, window and wall units that are not ducted. Note: If Company determines that the air conditioning unit must be replaced, Company will replace with comparable unit meeting current federal, state and/or local government efficiency standards. Washer and/or Dryer, or Laundry Center: All mechanical parts. Excluded: Plastic mini-tubs, suspension systems, soap dispensers, filter screens, knobs, dials, springs, hinges, venting, lint screens, and damage to clothing. Gas Fireplace: Gas valves, pilot assemblies, thermocouples, thermopiles, and blower fans. Excluded: Manufactured logs, glass doors and remotes. Pool and/or Hot Tub (including Saltwater Pool): All parts of the heating and pumping systems. Pool and/or hot tub (including exterior hot tub) are covered if they use common equipment. If they do not use common equipment, only one or the other is covered, unless an additional fee is paid. Note: Coverage on the hot tub and/or pool is contingent upon receipt of Company approved inspection report done while unit is up and running. If Company approved inspection has not been performed, please call Company to schedule discounted inspection (cost $75). Excluded: Pool sweep motors, lights, liners, filtration systems, jets, control switches, computerized control boards, ozonators, fuel storage tanks, built-in or detachable cleaning equipment including pop-up heads, turbo valves or covers. Well Pump: All parts of well pump used for main dwelling only. Well must be primary water source to residence. Excluded: Well casings, tanks (pressure, expansion, holding, storage, etc.), pressure tank pumps, compressors, gauges, piping, control panels, electrical lines leading to or connecting pressure tanks and main dwelling, or re-drilling of wells. Septic/Dry Refuse Tank (for domestic use only): Company will clear main line stoppages that can be cleared through an existing access. If the stoppage is due to septic backup, we will pump the septic tank once during the contract term. Excluded: Broken or collapsed sewer lines, roots, stoppages that prevent the effective use of any sewer machine cable, cost of finding or gaining access to septic tanks, cost of sewer line hookups, disposal of waste, chemical treatment of the septic tank and/or sewer lines, tanks or leach lines, cesspool, any mechanical pump or systems and excavation. Sewage Ejector Pump/Lift Station: Failure of ejector pump if located within the main dwelling. Excluded: Sewer line and inaccessible pump.
TERMS OF COVERAGE
Service: When service is needed, you must contact Company directly within three days after the problem is discovered, service@brhw.com, 303.986.3900, or Toll Free 800.571.0475. Company accepts service calls 7 days a week, 24 hours a day. 1. Service technicians are chosen by Company, in its sole and absolute discretion. Homeowner, Investor, or their Tenant agree to pay the $75 co-pay for each service call and are responsible for all charges, if not covered. If technician is not available, Company may authorize Homeowner, Investor, or their Tenant to contact a local technician. Company will reimburse for covered claims with a valid authorization code (minus co-pay) on invoices submitted within 30 days of claim. Homeowner, Investor, or their Tenant are responsible for any trip/fuel charges that may be assessed and for missed service calls. Payment should be made to Company’s service technician at the time the work is performed. Company will have no further responsibility under this contract and will not respond to any new request for service when any previous bills are outstanding. Failure to pay such fees will result in suspension of coverage until the fees are paid. At that time, coverage will be reinstated, but the contract period will not be extended.
2. Service Guarantee: A service technician will respond within 24 hours of your placed service call to schedule an appointment, or the co-pay may be waived. Homeowner, Investor, or their Tenant are required to be available for contact, service and to establish necessary appointments. Limitations: Weekends and holidays (weekends and holidays begin at 5 p.m. the previous day). Nonemergency repairs will be made during normal business hours. If Homeowner, or Investor, or their Tenant should request Company to perform non-emergency service outside of normal business hours, they will be responsible for payment of additional fees, including overtime. Reasonable efforts will be made to expedite service in emergencies. Company will decide what constitutes an emergency. 3. Any repair or replacement of systems and appliances under this contract is warranted for 30 days. If such system or appliance fails for similar reasons after this time, an additional co-pay will be incurred by the Homeowner, Investor, or their Tenant to address the problem. Co-pays and charges will be paid by the Homeowner, Investor, or their Tenant in accordance with the service technician’s usual rate schedule existing at the time that services are rendered. There may be an additional fee charged by the service technician to dispose of old system and appliance after completion of work. 4. Any calls for service must be made within the contract period.
Company will restore drywall to a rough finish when it is necessary to open walls to complete covered repairs. Company is not responsible for trim, texture, paint, wallpaper, tile, wood, carpet, or the like which in any respect may be damaged as a result of Company’s attempts to repair or replace systems and appliances covered by this contract. Company is not responsible for the costs of finding, gaining, or closing access to covered items or for additional charges to remove or install related or non-related equipment to make a covered repair or replacement. 7. Homeowners’ and Investors’ only remedy for damages from liability claim against Company, regardless of the form of action, shall not exceed the reasonable market cost for repair or replacement of item in dispute and shall not include consequential, secondary, special, punitive, or other damages. 8. Company is not responsible to repair or replace systems and appliances classified by the manufacturer as “commercial” or commercial equipment modified for domestic use, or residential properties used in a commercial venture. 9. Common systems, appliances, areas, and facilities are not covered unless the plan is for an approved duplex, triplex or fourplex property and owned by the party named in this contract. Units of five or more must be covered individually. 10. Solar systems, equipment, and components, including solar heating and hot water systems and holding tanks, are not covered.
EXCLUSIONS AND LIMITATIONS OF LIABILITY
1. Company has the sole right to select the technician to perform service, is not liable for service performed without its approval and will not reimburse the policy owner for unauthorized repairs. 2. Company has the sole right to determine whether to correct a malfunction by repair or replacement. Parts and replacements will be with similar quality and efficiency, except as noted in contract. Company is not responsible for matching dimensions, brand, or color of covered items or for repairs arising from manufacturer’s recall of covered items or any items while still under an existing manufacturer’s, distributor’s or other warranty. Company is not responsible for the disposal of any items, including any haul-away fees. 3. This contract does not cover systems or appliances for repairs, upgrading or replacements required as a result of improper installation or design, the use of improper materials, inadequate wiring, capacity, lack of efficiency, overloads, power failures, missing parts, failure to clean or maintain, neglect, misuse, noise, rust, corrosion, parts not available, discontinued parts, fire, smoke, earthquake, storms, lightning, flood, water, freezing, roots, theft, accidents, war, riots, vandalism, settlement of earth, pest or pet damage, acts of God, conditions beyond Company’s control and any problems caused in any fashion as a result of asbestos or other toxic materials. 4. Company will not upgrade or pay for additional cost or expenses that may be required to complete repairs due to, but not limited to, building or zoning code requirements or violations and connection or disconnection from public utilities. This includes city, county, state, federal and utility regulations, and upgrades required by law and cost of permits, if required, at time of service. 5. If Homeowner, Investor, Tenant, or other service technician alters, installs, repairs, or modifies any system or appliance covered by this contract or damages it during any remodeling, installs, repair or misuse, Company is no longer obligated to provide coverage or service regarding that item. 6. This contract does not cover systems or appliances that are underground, encased in concrete or otherwise inaccessible.
11. Electronic or computerized management and appliance management systems are not covered. 12. Maximum coverage shall be up to $2000 for each covered gas, electrical and hot water heating system, heat pump, dual pack, air conditioner or evaporative cooler, $1600 for electrical system, hot tub or pool, $1500 for each built-in double wall oven (double coverage not available on built-in double wall oven), $1400 for Supplemental Coverage (per contract term), $1200 for each well pump, $1000 for each water heater, refrigerator, gas fireplace, $800 for each whirlpool tub, laundry center, $600 for each sewage ejector pump, garage door opener, kitchen or laundry appliance, $500 for septic system pumping per contract term, $250 for hood, kitchen or bathroom exhaust fans, lead or galvanized piping, icemaker (icemaker repairs also count towards refrigerator maximum), $120 for each drain cleaning, ceiling fan, and $120 for each Blue Ribbon Premier Upgrade item (per system per contract term). Coverage on kitchen and laundry appliances may be doubled (except for built-in double wall oven) for an additional fee per item. If refrigerator coverage is doubled, ice maker maximum will also be doubled. Company reserves the right to issue cash settlement on any item covered by contract in lieu of repair or replacement. Cash settlements are based on our negotiated rates with our suppliers for repairs or replacements, which may be less than retail rates. Accounts receivable and outstanding balances may be deducted from any claims over $100. An administrative fee, up to 8%, will be charged on all monthly billings. Cash settlement transactions are valid for 90 days.
15. The losing party in any legal dispute involving this contract shall pay the prevailing party’s court costs and attorney fees. 16. Please see Declarations, Covered Systems and Additional Coverage sections for additional limitations.
CANCELLATION AND TRANSFER
1. Company may declare this contract void:
a. in the event of fraud or of material misrepresentation by Homeowner, Investor, Real Estate Agent or Representatives of any fact or circumstance relating to the systems or appliances covered by this contract b. premium, co-pay, or accounts receivable not paid. Accounts receivable may be turned over to collections if not paid within 60 days. c. in the event of a threat to harm, or actual harm to the safety or well-being of Company, any employee of Company, technician, inspector, or any property of Company, technician, or inspector. 2. This warranty policy is transferable; agreement remains with the property and may be extended for an additional fee. 3. Homeowner may cancel this policy upon 10 days prior written notice to the Company, and shall be entitled to a pro rata refund of the paid contract fee for the unexpired term, less an administrative fee (10% of the contract price) and any costs or expenses incurred by Company in providing services to the homeowner, including costs/expenses paid by Company for service calls and parts. Homeowner shall be liable to pay Company any amounts exceeding the contract price due to costs or expenses incurred by the Company and costs/expenses relating to the warranty services. Homeowners who pay on a monthly basis for a specific coverage period may cancel this policy upon 10 days written notice to the Company and shall then pay to Company the total monthly payments due up to and including the date of cancellation, plus an administrative fee (10% of the contract price) and any costs or expenses incurred by Company in providing warranty services to the homeowner from the start of the contract term until the date of cancellation, including costs/expenses paid by Company for service calls and parts.
RENEWALS
1. Upon receipt of payment, Company may elect to renew this contract at Company’s option, contract owner will be notified by mail and contracts are for 12 months of coverage. 2. Fourth term of coverage will be provided free, upon property owner’s request, if Company has paid no claims for three consecutive terms. New Construction Plans excluded. 3. Homeowner and Investor acknowledge that each party or parties have read, understand, and agree to the terms and conditions of this contract and acknowledge receipt of an exact copy of this contract.
13. Foundation or structural elements, including but not limited to walls, concrete, beams or similar structural components and cosmetic defects or design flaws are not covered by this warranty. 14. This contract may be governed by the provisions of the “Colorado Consumer Protection Act” or the “Unfair Practices Act”, Articles 1 and 2 of Title 6, C.R.S. and the homeowner may have a right to civil action under such laws, including obtaining the recourse or penalties specified in such laws.
Terri Lane
9/1/2022 By ____________________________________________________________ By ____________________________________________________________ WARRANTY RECIPIENT DATE PRESIDENT DATE
blue ribbon Home Warranty Incorporated
This contract and its contents are subject to copyright and are the exclusive property of Blue Ribbon Home Warranty, Inc. Copying, reproducing, or facsimile is prohibited without prior written authorization of Blue Ribbon Home Warranty, Inc. Prices and terms are subject to change. Copyright 1985 - 2022 BRHW, Inc. Blue Ribbon Home Warranty, Inc. All rights reserved.
9/2022
HOME SELLER GUIDE A PROVEN, REPEATABLE SYSTEM TO GET YOUR HOME SOLD FOR TOP DOLLAR, IN LESS TIME & WITHOUT THE HASSLES!
Since the sale of a home is one of the most important financial transactions you participate in, you need a partner you can trust. The REALTOR® who represents you can greatly influence the outcome from the sale of your home. Our Home Seller Guide will equip you to make the right choice in a REALTOR® and educate you about how we can help you get the most out of the sale of your home. We don’t believe in just satisfying customers, we work hard to create life-long clients who become raving fans. What is the difference? A customer simply purchases a good or service from another person or entity. A client on the other hand, is part of a trusted relationship that receives benefits far beyond a simple business transaction. Many agents strive for customer satisfaction, but for us, satisfaction isn’t enough. We constantly improve our systems and processes so that we can go well beyond the standard level of service provided by most REALTORS®. We’re obsessed with serving our clients in a way that leaves them feeling thrilled by our team, not merely satisfied by it.
Our objectives on your behalf are quite simple. Our unmatched expertise, client-focused service, and proven marketing allow us to achieve these objectives time and time again with our clients.
Our mission is clear…to sell your home for the most amount of money, in the least amount of time, and… with the fewest hassles.
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WHAT ARE YOUR GOALS WHEN SELLING YOUR HOME? 1. My home will sell! 2. I will get the most money for my home. 3. My home will sell in a reasonable time frame. 4. The home selling process is hassle-free and smooth. 5. I will receive timely and consistent communication from my agent.
There are many factors involved in selling a home, but it really boils down to four basic things: 1. Aggressive marketing 2. Sound pricing strategy 3. The property has to be showable, easy to access and in proper condition 4. Partnering with an agent who is fully invested in your best interests and has the evidence to prove it
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OUR SYSTEMS AND TOOLS TO SELL YOUR HOME FOR TOP DOLLAR. We cannot change your location, but what we can do is… Advise about how your home can show in the best condition possible. Expertly help you price your home correctly. Finally, we will provide you with the most proven marketing strategies in the business.
7 Execute
6 Negotiate
2 Prepare
The “Maximum Value — No Hassle” Home Marketing System
5 Cooperate
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1 Strategy
4 Attract
3 Expose
WHY DON’T HOMEOWNERS GO BACK TO THE SAME REAL ESTATE AGENT? According to a recent National Association of REALTORS® Profile of Home Buyers and Sellers, 72% of all homeowners don’t go back to the same REALTOR®! Why? 1.
Lack of communication
2.
Too many promises, nothing delivered
3.
Little or no marketing of my home
4. Priced my home unrealistically 5.
Hard to get in contact with
6. No advice on how to stage my home 7.
Less experienced than what they appeared
8.
Most buyers they brought weren’t qualified
9. Lack of professionalism 10. Failed to keep me up to date on the market 11. Didn’t show my home 12. Too busy for me 13. Didn’t listen to what I wanted 14. Poor negotiating skills 15. Sold my home for too low a price 16. Left out important details 17. Lack of representation 18. Too pushy 19. My home never sold 20. Didn’t do anything I couldn’t have done
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CRITICAL QUESTIONS ® YOU MUST ASK YOUR REALTOR . It’s important to know the track record of the agent who is going to take care of one of your largest investments. Ask another REALTOR® these questions to see who will do the most for you! 1. How many combined years of experience on your team?............................. Over 115 years 2. What is your list price to sales price ratio?..............................Over 101% (avg agent 98.9%) 3. What percentage of your listings sell?.........................................Over 98% (avg agent <85%) 4. How many home buyers are you working with?.........................................................Over 1,000 5. How much do you spend on marketing each month?...... $10,000+ (avg agent <$200) 6. On average, how long does it take a listing to sell?......................14.5 days (avg agent 62) 7. How many homes did you sell last year? ....................................................................................... 155 8. How many homes will you sell this year? . ................................................................................... 170 9. How many staff do you employ?.............................................................................................................5 10. Do you have a proven process and marketing plan?................................................................Yes 11. How many steps are there in your marketing plan? .................................151 complete steps 12. Do you hold open houses?............................................................................................. Yes, everyday! 13. Do you have a prospect management system?..........................................................................Yes 14. Are you an expert negotiator? ............................................................................................................Yes 15. Do you work with multiple preferred lenders?.............................................................................Yes
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OUR TEAM APPROACH WORKS FOR YOU. Listing agreement signed
Listing coordinator manages file
The benefits of our team concept Listing Agents Professional, licensed, full-time agents handling the listing of your home Experienced agents handle all negotiations
Aggressive marketing system implemented
Upload photos, create virtual tours, make highlight sheets and input listing onto multiple websites and the MLS Manage marketing programs
Buyer contacts office
Manage any listing questions and detail
Closing Coordinators Full-time agent takes call
Buyer questions answered and showing appointment set
Professional, full-time closing coordinators handling the sale of your home through transfer of title Daily contact with Lenders, Title Companies, Inspectors, Agents, Loan Officers, etc. Schedule and follow-up with appraisals
Your expert real estate advisor helps you negotiate a contract
Hand over the keys to the new buyer!
Lead Management System Full-time lead coordinator
Negotiation specialist handles repair and appraisal concerns
Never miss out on possible buyers
Closing coordinator manages file and works with lender and attorney
Ensures buyers are pre-approved for loan
Get qualified buyers into your home and making offers!
Deal is completed and transfers seamlessly
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EASY EXIT LISTING GUARANTEE. What’s your biggest fear when you list your home with a real estate agent? It’s simple. You worry about being locked into a lengthy listing agreement with a less than competent real estate agent, costing your home valuable time and exposure on the market. Well, worry no more. Realty Oasis takes the risk and the fear out of listing your home with a real estate agent. How? Through the One Day Listing Guarantee. When you list your home through Realty Oasis’ One Day Listing Guarantee. You can cancel your listing anytime. You can relax, knowing you won’t be locked into a lengthy or binding contract. Enjoy the caliber of service confident enough to make this offer to you. No hassles. It’s easy.
If at any time you no longer want us to market your property, you may cancel the listing and pay nothing!
EASY EXIT AGREEMENT When you list your home through our EASY EXIT Listing Guarantee, you can cancel your listing with us at any time. No hassles… it’s just that simple. Our compnay has strong opinions about real estate service. We believe that if you are unhappy with the service you receive, you should have the power to fire your agent. It takes a strong belief in the quality of one’s service to make this kind of stand, but we never settle for less than the highest professional standards, high performance, and high quality client service. We are so confident you will be happy with our service and results, that we have no problem making this kind of claim. That’s the simple truth. We always stand behind our service. The Guarantee If you are unhappy with the service we are providing you, we ask that you first discuss it with us because we would like the opportunity to improve. Simply tell us the problem, give us 48 hours to attempt to fix it. If you are still unhappy, simply ask for an unconditional release in writing (email is fine), and your listing will be withdrawn from MLS and you will be released within 24 hours from receipt of your request. Exceptions If there is a pending or accepted offer, the listing cannot be released. Broker protections as per the listing agreement continue to be in effect as explained on the listing agreement until such time as you re-list with another broker.
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Seller
Date
Listing Agent
Date
OUR PROVEN SYSTEM, 151 STEPS TO THE CLOSING TABLE. Our 151 Steps to the Closing Table has enabled us to sell 1000s of homes fast and for more money over the years. In-depth marketability consultation Advise you on “staging” your property for prospective buyers Professionally measure and create a detailed floor plan for added exposure Have professional photographs taken of your home to highlight the various marketable aspects to draw buyers to your property from MLS, listing sheets, postcards and the internet Install highly visible yard signs for maximum exposure We collaborate with Showing Time and Broker Bay, which provides immediate notifications and feedback from agents for every showing Utilize “IVR” technology — a direct link to any mobile phone with property information straight from the MLS Mail an informative “Just Listed” postcard to potential buyers Create a 3-D virtual tour of your home to be placed on multiple websites and the MLS Advertise your property on 100s of websites such as Zillow.com, Trulia.com, REALTOR®. com, Homes.com, Google, Yahoo, etc., exposing the home to thousands of potential buyers daily Expose your home to millions of people through our IDX property Syndication Network Keep you updated with an activity report of the market conditions in your neighborhood
151 STEPS
TO THE CLOSING TABLE
MOVE CONFIDENTLY WITH REALTY OASIS AS YOUR REAL ESTATE ADVISORS
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PRICING YOUR HOME FOR MAXIMUM VALUE. What about all the money we’ve put into the home? In reality, it’s rarely possible to recover all the value from an improvement. Consider the questions. The final question determines how many buyers would attach the same value to an improvement that you as the owner would. In most cases, very few buyers value your improvements as you do.
When were the improvements made? At that time were you planning to sell or stay? If you had known then that you were going to sell today, would you still have made improvements? If the improvements were removed, what percent of today’s buyers would put them back and pay what you did?
Shouldn’t I expect to get out of the property the cost of what I put into it? A builder sold the first home below which included a $20,000 well, for $400,000. A similar home was built next door, but the well went through harder rock and to a deeper water table, so the well cost $40,000. How much is this home worth? $400,000. Even though the builder has an additional $20,000 in the cost of building it. According to the principle of substitution, value is determined not by what a seller puts IN a home, but by what a buyer gets OUT of the home — in both cases they get water.
PRINCIPLE OF SUBSTITUTION
VALUE $400,000
VALUE ???
Well cost $20,000 Well cost $40,000
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PRICING YOUR HOME FOR MAXIMUM VALUE. How does the property in your neighborhood affect the price of your home? Value of a larger home is REDUCED by the influence of smaller surrounding homes.
Sometimes owners will brag that their home is the “biggest on the block” as a way of puffing value. Actually, when a property is oversized for the neighborhood, it often experiences the adverse effects of regression — the value is reduced through the influence of less expensive homes.
Value of a smaller home is INCREASED by the influence of larger surrounding homes.
In contrast, progression demonstrates that value can be increased by the more expensive surrounding homes.
How can the correct price attract buyers? Think of it in terms of this simple illustration. When the magnet (price) is too high, it doesn’t attract buyers (steel balls). As the magnet moves closer to market value, it attracts buyers in that price range. As you move your price closer to market, it will reach the point at which it attracts buyers and produces a sale.
Your price is like a magnet.
Market value buyer
buyer buyer
qualified buyers A price closer to market value attracts more buyers.
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PRICING YOUR HOME FOR MAXIMUM VALUE. What external factors affect the value of a home? A common mistake that many owners make is to focus solely on their home when determining value. Yet in dynamic markets, many influencing factors are completely out of their control. We’ve witnessed recent dramatic market change in which the economy, interest rates and financial markets have negatively affected values. The simple act of a neighbor reducing a price can lower street values. A subdivision of new construction can lure buyers away from existing homes and lower their value.
EXTERNAL influences on value Interest rates New listing Area competition Local economy Builder offerings Neighbor’s price
What about internal influences on home value? The classic determinants of value are the intrinsic characteristics of location, size and amenities. The cliché “the three most important factors of value are location, location, location” has basis in fact. Again, many sellers cite their home’s amenities and conditions as a reason to overprice.
INTERNAL influences on value Location Size Amenities Condition
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PRICING YOUR HOME FOR MAXIMUM VALUE. Codependent pricing. Overpricing your home in anticipation of a low offer. Overprice compensation Market value
Anticipated low offer You harm your own marketing efforts by appealing to the wrong buyers.
Codependency is a behavior in which a party engaging in dysfunctional behavior stays the same while the codependent “enabler” changes their behavior to compensate. In this case, the buyers are the dysfunctional party making low offers, but the seller overprices to compensate. Sellers say: “But I know the buyers will offer low so I’m just going to raise the price so we end up at market value.” By doing this, sellers end up with an overpriced home that doesn’t sell, while buyers continue on with their lives. Price properly and you’ll get the buyers to change their behavior.
How do buyers react to homes that are overpriced? You don’t want to become a ‘Pinball Listing’. In a pinball game the ball bounces off bumpers (overpriced homes) to scoring positions (properly priced homes).
You don’t want to be a pinball listing.
Buyers ‘bounce’ off an overpriced listing into properly priced homes instead. If your home is overpriced, it makes the others look better and may help the competing homes sell first. Buyers bounce off overpriced homes making other homes appear more attractive.
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PRICING YOUR HOME FOR MAXIMUM VALUE. Why not try a higher price for a couple of weeks? If you knowingly chose to overprice your home, you would be overpriced during the period of highest potential for buyer activity. You would then lower the price after buyers have already seen your home and decided not to preview it.
Activity
Price it right during the initial phase of exposure in order to capture the best buyers. Time Don’t overprice your home during the period of highest activity, only to lower the price after the buyers are gone.
The benefits of pricing your house to sell. Remember your last move? How long was your home on the market? What was it like to keep your home ready for showings all the time? Did you know that up to 60% of sales are generated by cooperating agents? Overpricing will deter them showing it to their prospects. Proper pricing increases the response we get from the internet. When a home is priced right, buyers get excited and make higher offers.
ADVANTAGES of proper pricing Faster sale Less inconvenience Increased salesperson response More Internet response Better sign and ad response Avoids being “shopworn” Attracts higher offers Means MORE MONEY to sellers
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A GUARANTEED MARKETING APPROACH. Our team approach employs proven systems and resources to aggressively market and sell your home. We work in an environment that demands quality service and guaranteed results. Therefore, we expertly handle every detail from initial contact to closing. Each person on the team has a specific responsibility to you, our client, in the process of selling your property. Our team approach makes the possibility of getting your home sold fast, and for top dollar, a reality.
EXPERT ADVISORS Ensure your home sells for highest price possible
ADVANCED PROPERTY MARKETING SYSTEM Maximize saleability
EXPERT NEGOTIATORS Ensure a win-win situation for all parties, especially you
PROFESSIONAL COPY Compelling copy for your home in all advertisements
SOCIAL MEDIA AND MULTI-MEDIA SYSTEM Effective in reaching consumers
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NOBODY DOES THE INTERNET LIKE WE DO. The industry’s leading lead syndication site. In order to obtain the farthest reach for your home, we utilize one of the most advanced IDX syndication networks.
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MAXIMIZING SOCIAL MEDIA. Connect with us on social media. We often hear from potential buyers who have seen our listings on our various social media pages.
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PROFESSIONAL HOME STAGING National Association of REALTORS® statistics show that year in and year out, staged homes tend to sell faster and for more money. A buyer’s perception of value is created by how well they are able to make a home “stand out” in their mind from the competition. Our professional home staging has proven time and again to be the differentiating factor in our sellers’ homes over the competition.
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EFFECTIVE YARD MARKETING. Potential buyers can see all of the ways to get instant information about your home. Realty Oasis has one of the most recognizable signs in the local market.
OPEN HOUSE EVERY DAY
call for times
720.608.2613 REALTY OASIS
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PROFESSIONAL PHOTOGRAPHY. Other than the price, the most important thing to sell your home is photography! We have professional photographs taken of your home to highlight the various marketable aspects and complete floor plan for added exposure in ads, highlight sheet and the internet. Also includes Drone Photos, 3-D Tours, and Floorplans.
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PREPARING YOUR HOME FOR PEAK SHOWING CONDITION. Ensure that your property shows at its very best! Your house is being “interviewed” by the potential buyer. Use these tips to ensure that your home’s best features are displayed. Curb Appeal • Keep grass mowed • De-weed flower beds and trim shrubs • Front door (painted not chipped) • Remove cobwebs on front porch Entering Home • Keep entryway clear. Remove any shoes or accessories from walkway • Have a rug for buyers to wipe their feet on • Fill the house with pleasing scents, such as potpourri or air fresheners, but keep as subtle as possible – nothing too overwhelming Kitchen • Keep counter tops clear of clutter and items that can be stored in cabinets • Keep all dishes washed and put away • Clean appliances • Store food items out of sight • Clean around faucet for rust and deposits • Keep sink clean • We recommend the use of Old English on wood cabinets to diminish scratches and help them look new again Family/Living/Great Room • Keep coffee and end tables cleared off • Remove excess furniture to make the room look larger • Organize clutter (toys, magazines, papers, etc.) • Keep furniture dusted and mirrors cleaned Dining Room • Remove extensions from tables if not needed to make room appear larger • Place seasonal centerpiece on the table
Bedrooms • Make beds and smooth bedspreads • Put away clothes and shoes • Store any personal items (jewelry, bills, etc.) • Keep top of dresser cleaned off • Don’t have excess items around the sides of rooms • Clean out closets and organize them Bathrooms • Keep towels hung up • Keep sink counters cleared of items - put excess items under sink • Keep toilet bowl clean and lid down • Showers, tubs and sinks are very important to buyers. Try to remove water stains and lime buildup Laundry Room • Keep appliances clean and cleared • Organize dirty laundry and keep out of sight as much as possible Exterior • Porches, steps, balconies and patios should be uncluttered, swept and in good condition • Gates, fences, sheds and other outer buildings should be cleaned repaired and painted • Clean and repair all gutters and downspouts • Keep toys and sports equipment put away • If you have a pool - keep it sparkling Final Touches • Clean carpets • Keep trash cans emptied • Keep pet boxes clean and fresh • Open blinds to let light in • Turn lights on throughout the home for showings
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VALUE BASED FEES The Right Fees for your Property We offer many types of packages so we may find one that's best suited for you. See below for our large variety of pricing tiers. If you have any questions, please let us know. We're happy to help!
LISTING PLAN
MARKETING FEE BUYER SUCCESS FEE
Foreclosure/Short Sale
4%
0 - 3%
Owner Carry
3%
0 - 3%
Standard
2.5%
0 - 3%
Repeat Client
1.5%
0 - 3%
1%
0 - 3%
3%
N/A
Land < $200,000
4%
0 - 4%
Renter Procurement
$500
N/A
Sell / Buy
In-House Transaction
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BENEFITS PAYING THE SELLING SIDE COMMISSION Increased Buyer Interest: The properly becomes more attractive to a broader range of buyers. The more buyers fighting for a house, the higher the selling price.
Easier to Finance: Since buyers don't need to outlay funds for commission, they will be willing to offer a higher purchase price.
Faster Sale of Property:
By removing the extra financial burden on buyers, sellers often enjoy quicker sales.
Wider Agent Network Activation:
Knowing the commission is secured, buyer's agents are more inclined to show the property to potential buyers, increasing its visibility.
Simplified Negotiation Process: With commission costs off the table, negotiations can focus squarely on the property's price, streamlining the discussion. Enhanced Seller Reputation: Sellers who cover commission costs are often viewed as more motivated and cooperative, traits that can attract serious and qualified buyers.
Beating Your Competition:
other sellers choose to not pay the buyer agent's commission, then that makes If your house way more attractive.
A Higher Likelihood of The Transaction Closing:
The Broker for the buyer will work to keep the transaction together. Activities such as inspections, odd charges and other issues will be explained clearly to eliminate all concerns. The broker does not want to "go into the field again." "The bird in the hand is worth two in the bush!"
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GETTING HOMES SOLD. How important is the number of homes your REALTOR® sells per year? Success in real estate equals getting homes sold. The track record of your REALTOR® is the only measure for future performance. While the average REALTOR® only sells 4-6 homes every year, Realty Oasis averages 155+ homes per year.
155+ homes sold per year! Average agent
4–6
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GETTING YOU MORE MONEY. When you list your home, how close will it sell to the original asking price? When you hire us to market your home and negotiate your contract, we will net you MORE MONEY for your home than other REALTORS® in the area. We focus on proven principles for selling real estate for more money than the average agent. Our proven, repeatable marketing system will get your home sold for the most amount of money, in the least amount of time and with the least amount of hassles.
101%
of listing price!
Average agent
98.9%
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MEET YOUR COMPANY MARK EIBNER
ALISON EIBNER
Broker / Owner
Broker / Owner
mark@ realtyoasis.com (720) 724-8027
aeibner@ realtyoasis.com (303) 217-6010
TINA GADPAILLE
ALEX EIBNER
Transaction Manager
Transaction Manager
tina@ 5280TM.com (303) 268-6011
alex@ 5280TM.com (303) 800-1000
BETH LOPEZ
EVIN HUGHES
Closing Coordinator
Client Concierge
beth@ meridiante.com (720) 427-2632
info@ cohomenews.com (303) 951-6440
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SEE REALTY OASIS AT ITS FINEST! Our Track Record of Success is Undeniable Our single focus at Realty Oasis is providing world-class real estate services to home sellers. It’s what we thrive on and live for. We do everything in our power to make sure you have a great experience. Most agents operating the solo model just can’t manage the transaction the way we can. Ask any agent you are considering working with to let you see testimonials from their happy clients. We hope you are seriously considering Realty Oasis as your best option. To help you in your decision making, please see these client testimonials and visit our page on Zillow for hundreds of testimonials from raving fans.
VISIT
www.REALTYOASISRAVINGFANS.com FOR WORDS OF PRAISE FROM
OUR HAPPY CLIENTS
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SEE YOU AT CLOSING
720-608-2613 MarkEibner.com
151 STEPS
TO THE CLOSING TABLE
MOVE CONFIDENTLY WITH REALTY OASIS AS YOUR REAL ESTATE ADVISORS
REALTY OASIS 151-STEP SYSTEM Experience the “WOW” and get your home sold fast and for top dollar Steps 1–15 Behind the scenes look at what we do to prepare for your marketing consultation.
Steps 16–38 What to expect during listing consultation.
Steps 39–46 Getting ready to go on the market.
Steps 47–100 Ready, set, go! You are live and on the market.
Steps 101–151 The fun begins — negotiation, due diligence and closing.
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PREPARATION What we do to prepare for your marketing consultation 1.
Research tax records to verify full and complete legal information including: owner’s full name, recorded square footage, annual tax bills, and other property information.
2.
Research and verify legal description.
3.
Verify legal name(s) and owner(s) in county public property records.
4. 5.
Research ownership, sales, and mortgage history of the property. Research the school districts, shopping, walk score, HOA information, and entertainment options of the area.
6.
Obtain detailed information about the property to assist in analyzing property.
7.
Research homes currently on the market that buyers will be looking at in addition to your home.
8.
Research homes that have recently gone under contract for sale in your area.
9.
Research homes similar to your home that have recently sold.
10. Analyze the number of months inventory in your area and your neighborhood. 11.
Analyze the price and condition of the homes that were successful in selling.
12. Analyze why other homes continue to stay on the market day after day. 13. Analyze homes that expired (did not sell) and why they were not successful. 14. Consider price per square foot of your competition and internet value estimates. 15. Call agents, if needed, to discuss activity on the comparable properties they have listed or recently sold in the area.
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EXPECTATIONS What to expect during the marketing consultation 16. Perform detailed needs analysis to include reasons for your move, how quickly you need to move, and address any immediate concerns.
22. Discuss the concept of bracketing in order to bring the greatest number of buyers to you in the shortest amount of time.
17. Obtain information that will help us prepare listing, advertising, and marketing materials. Questions will include: What type of improvements have you done to your home in the past five years? What other features of your home make it attractive to buyers? What do you think the home is worth?
23. Work cooperatively to determine a pricing strategy based on professional judgment and interpretation of current market conditions.
18. Give you an educated overview of current market conditions including national, your county and your neighborhood. 19. Discuss how buyers are finding homes, how many homes they typically look at before buying, and features that are most (and least) appealing to buyers. We will explain how this pertains to our marketing plan to get your home sold. 20. Discuss your competition and how you compare.
24. Prepare detailed estimated net proceeds analysis to determine approximately what you will receive or owe when the property closes. Included in this analysis will be costs associated with the sale included closing cost, prorated taxes, HOA credits, and commissions. 25. Work cooperatively with you to strategically price your home so that it “shows up” on more internet searches. 26. Confirm lot size and dimensions from your copy of the property survey, if available. 27. Obtain copies of floor plans, if available and make available to agents via the multiple listing system.
21. Review recently pending or sold comparable properties.
“Alison and Mark, like all our other transactions, this one went Just like clockwork. You were more than fair on their fees for our family, over the top service and expert knowledge in all areas about this business space. People forget that just having real estate knowledge is not enough, managing our emotions and helping us through the maze of selling is also very important. Looking to send a few people your way, thank you!!” – Andra
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28. Review current appraisal, if available. 29. Identify homeowner association, contact information and dues.
34. Obtain and verify accurate methods of contacting you. 35. Obtain two set of keys.
30. Ascertain need for a lead based paint disclosure.
36. Review and explain all clauses of the Listing Agreement and Addendums.
31. If property is rented, obtain copies of all leases, verify rents, deposits, and inform tenants of listing and how showings will be handled.
37. Explain the use of the Seller’s Property Disclosure Statement you will be completing and how it will help you avoid devastating setbacks and preserve your legal rights.
32. Prepare showing instructions for buyer’s agents and agree on showing time windows that are acceptable to you. 33. Complete a detailed checklist of the features and benefits of your home to be used for internet data entry and marketing.
38. Discuss your purchase plans and determine how our team of professionals can assist you in your next purchase (local, new home construction, investment, or relocation) or if we can research and find a qualified agent to assist you in your new location.
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GET READY…GET SET… Prior to going “live” on the market 39. Place an attractive sign in yard to build excitement for the release of your listing while you prepare it for market. 40. Conduct a professional home staging consultation (if needed) to discuss constructive changes to your home to make it more appealing, to show exceptionally well and help it yield the greatest possible price to an interested buyer. 41. Provide you with home showing guidelines to help have the home prepared for appointments (i.e. lighting, soft music, etc.). 42. Provide you with recommendations for vendors and contractors as needed (i.e. painters, flooring, home organizers, home stagers, etc.).
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43. Coordinate with our professional on staff photographer to take high definition, full color professional photographs of the exterior and interior of your home to be used on the internet, flyers and other advertising. 44. Create a stand alone property website including Virtual Tour and YouTube video. 45. Order a home warranty, if you choose, to protect your home during the listing and escrow period and for twelve months after the sale. This helps reassure the buyer of the quality of your home. 46. IInstall a lock box so their agent can view your home conveniently but does not compromise your family’s security, including installing a day code electronic lock box.
…AND GO! Your home is on “the market” 47. Enter property data from Data Input Sheet into MLS. 48. Write remarks in the MLS system specifying how you want your property to be shown. 49. Reverse prospecting on MLS. 50. Prepare detailed list of property amenities to have readily available at your home, to include in Marketing Brochure, and assess market impact. 51. Proofread MLS database listing for accuracy — including proper placement in mapping function. 52. Provide you a copy of the MLS listing so you, too, can proof and request changes. 53. Electronically submit your home listing information to the Multiple Listing Service for exposure to all active real estate agents in the area.
54. Immediately submit digital photos of the interior and exterior of your home to the MLS at the same time listing is input allowing buyers and agents to view pictures when narrowing down homes they will actually tour. 55. Add property to our team’s Active Listings board. 56. Provide you with signed copies of Listing Agreement. 57. Submit Home Warranty application for conveyance at time of sale. 58. Send emails to all registered buyers on our website looking to buy a home in your area with a flyer and open house information. 59. Provide information for all the agents on our team to share your home on individual social networking websites. 60. Present your home at the weekly sales meeting.
“Once again, we used Mark and Alison as our go-to Broker, several years ago they sold our Parker home and got us into our current home which they helped us now sell, to buy a new replacement home. We were back on the lookout for over a year with different areas and homes. Alison was always there finding and recommending homes as well as showing ones we found too. The timing worked out perfect. Alison and Mark recommend an aggressive price point on the sale of our house and we were under contract in less than a week! We got maximum dollar out of our home and cannot believe what we bought for our replacement home. For every part of all these transactions, they were always there for us and proving experienced and great advice. It was always like we were their only client and we know that’s not true. We cannot recommend them enough if you are looking for experienced, low key — low pressure service.” – Jlizzo
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61. Register home in our automated showing software and set up showing guidelines. 62. Use our exclusive in-office broker database. 63. Prepare Full Color Marketing Brochure for inside your home. 64. Prepare copies of Seller’s Disclosures and Home Owner’s Disclosures to be placed in MLS to be available for buyers ; these are to be included in a contract. 65. Create a custom “Home Marketing Brochure” to be placed in your home for buyers & buyer’s agents to reference home features, area map, plat/ lot map, floor plan (if available), tax information, and other possible buyer benefits. Provide 5 for your property, and replace as needed. This makes your home stand apart in the buyers’ minds long after they have left your property. 66. Deliver “Home Marketing Brochure ” to your property and display in prominent location for buyers’ easy access. 67. Convey all price changes promptly to Internet real estate sites.
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68. Capture feedback from REALTORS® after all showings. 69. Place call capture sign in your yard so that buyers can call for property information. When they place this call I am sent a text message with the prospects phone number. I will promptly follow up on all these calls and see if I can get the buyer into your home. 70. Place regular update phone calls and emails to you to discuss all showings, marketing, and pricing. 71. Research weekly current laws, interest rates, and insurance conditions as it relates to the housing industry, and specifically how it impacts the sale of your property. Notify you of any conditions. 72. Notify you immediately of any offers, potential offers, or needs. 73. Discuss feedback from showing agents with you to determine if changes will accelerate the sale.
74. Search the MLS System for REALTORS® most likely working with interested and capable buyers matching your home, then fax or email copies of your home listing information for them to review immediately. 75. Maximize showing potential through professional signage. 76. Market your home on over 100 internet sites including Zillow, Trulia, REALTOR® and MLS.
78. Blog on the features of your home and include a link to the YouTube video. 79. Market your home on all the major social networking sites including Facebook, LinkedIn, and Twitter. 80. Submit your home to Listing Metrics. 81. Schedule 30 day market reviews once on market to review showing feedback and pricing opinions from buyers. 82. Utilize marketing experience so that
77. Download your virtual tour to our www.youtube.com web site.
“Mark has a unique and quirky approach that I instantly knew was the kinda guy I wanted to help us sell and buy. He knew how to work the market correctly, knew it very well and even had a ‘guy’ for everything. We weren’t expecting this experience from our REALTOR®. We thought they were just the middle man/paper pushers and we did most of the hard work. Not with the Eibner’s! They were prompt, answered all our dumb questions, took care of things that I wouldn’t know how to. Most importantly besides the excellent communication was how quick everything happened. I mean in this market you gotta be quick. They are lightening. They were on a ZEN retreat in Santa Fe and they were still moving things for us and closing our deal. I read their other reviews and everyone had good things to say about them. I felt like I was number one in their world and that’s what I wanted. We are closed on both houses and still they are offering to help out with some odds and ends just to make it all easier for us. That shows some A+ character. These guys even paid to have a few things fixed for us on our new home. Not to mention…Yup, a box of girl scout cookies. Who does that? These guys do, that’s why they are the best in the biz in my opinion. You need a tastefully aggressive REALTOR® on your side with connections and a strong knowledge of the market not to mention someone who stays connected and lets you know in real time what is going on. Mark and Alison are that team and will help make the stress of selling and buying way easier. Highly recommend! We can’t say enough.” – Gina & Jay
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our ad stands out above the competition. 83. Create a stand alone property site and unique URL that buyers can be directed to if they inquire about your home. 84. Submit a crisp, clean digital montage of photos complete with personally written remarks detailing your home and upload on all websites. 85. Discuss marketing ideas with “Mastermind” group of top REALTORS®. 86. Provide copies of advertisements and marketing material for you. 87. Use other marketing techniques; such as offering free reports to multiply chances of buyers calling in, discussing, pre-qualifying for and touring your home. 88. Help you to prepare the Homeowner’s Information Sheet which includes information on utilities and services the buyer will need to know when transferring after closing. 89. Prepare a financing sheet with several financing plans to educate buyers on methods to purchase your home. 90. Promote the benefits of your property
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to all agents in my office, and update them on any changes so they may convey enticing information to their buyers. 91. Provide agents with information on home prior to showing to maximize showing potential. 92. Log all home showings to keep record of marketing activity and potential purchasers. 93. Follow up with all the agents who have shown your home with a personal phone call to answer questions they may have or send a home feedback survey to the agent three times in a nine day period. 94. Submit home to the office syndication portal 95. Prepare a weekly market analysis report
update of any activity in your neighborhood (i.e.: new homes on the market, homes that have sold etc) to keep you informed about key market conditions within your area. Create a “Market Snapshot” report that will be sent to you periodically (you can determine the schedule) that graphically illustrates what is currently happening with homes available, pending, or sold. This report is generated using your property’s address as the point of reference. 96. Pre-qualify all buyers whom our agents will bring to your home before showings to avoid wasting your time with unqualified showings and buyers.
buyers to help determine buyer motivation, ability to purchase and probability of closing on the sale. 98. Handle paperwork if price adjustment needed. 99. Change price in all marketing and internet sites. 100. Take all calls to screen for qualified buyers and protect you from curiosity seekers. 101. Receive and review all Offers to
97. Discuss qualifications of prospective
“When one talks about going the extra mile, that is exactly what Mark and Alison did for us, and then some. We had to sell our condo in beautiful Colorado due to a serious illness. It was a very stressful time for us, but Mark did everything possible to help us get through this very difficult period. He sold our condo in record time. Mark helped us complete many of the transactions long distance. He always answered text messages, e-mails and phone calls promptly. Receiving prompt communication was a real blessing. Mark’s personality makes him a joy to work with and an uplifting experience. Mark, Alison and their company proved to be the very best. They are professional, knowledgeable, and caring. My husband and I highly recommend Mark and his expert team. Thank you again for everything” – Ray & Connie
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THE FUN BEGINS Negotiation, due diligence and closing Purchase contracts submitted by buyers or buyers’ Agents to determine best negotiation position.
acceptance or amendments to buyer’s agent.
102. Contact buyers’ agents to review buyer’s qualifications and discuss offer.
110. When an Offer to Purchase Contract is accepted and signed by you, deliver signed offer to buyer’s agent.
103. Evaluate offer(s) and prepare a “net sheet” on each for you for comparison purposes.
111. Email or hand deliver copies of contract and all Addendums to closing title company.
104. Counsel you on offers. Explain merits and weakness of each component of each offer.
112. Verify earnest money is promptly submitted to the escrow agent.
105. Email or deliver Seller’s Disclosure form to buyer’s agent or buyer (upon request and prior to offer being made if possible). 106. Obtain pre-qualification letter on buyer from Loan Officer or proof of funds if there's no mortgage. 107. Confirm buyer is pre-qualified by reviewing pre-qualification letter and calling Loan Officer, if possible. 108. Negotiate highest price and best terms for you and your situation. 109. Prepare and convey any counteroffers,
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113. Deliver copies of fully signed Offer to Purchase contract to you. 114. Email/deliver copies of Offer to Purchase contract to Selling Agent. 115. Email/deliver copies of Offer to Purchase contract to lender. 116. Provide copies of signed Offer to Purchase contract for office file and save electronically.
117. Provide copies of signed Offer to Title agency. 118. Advise you in handling any additional offers to purchase that may be submitted between contract and closing. 119. Change status in MLS to “Under Contract”.
125. Assist seller with identifying and negotiating with trustworthy contractors to perform any required repairs. 126. Schedule Appraisal. 127. Provide comparable sales used in market pricing to Appraiser.
120. Assist buyer with obtaining financing, if applicable and follow-up as necessary.
128. Follow-Up On Appraisal. 129. Coordinate closing process with buyer’s agent and lender.
121. Coordinate home inspection and handle contingencies, if any. 122. Contact lender weekly to ensure processing is on track. 123. Relay final approval of buyer’s loan application to you.
124. Review home inspector’s report.
130. Update closing forms and files. 131. Ensure all parties have all forms and information needed to close the sale.
“Mark has been invaluable in assisting with my daughter’s first townhome, selling my mom and dad’s townhome after they passed on, and selling my existing home and finding my new townhome. Mark is excellent with every aspect of buying and selling property, from preparation to financing and everything in between. Mark and Allison are like family to us!” – Rick & Jan
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132. Confirm closing date and time and notify all parties.
140. Provide “Home Owners Warranty” for availability at closing.
133. Assist in solving any title problems (boundary disputes, easements, etc).
141. Review all closing documents carefully for errors.
134. Work with buyer’s agent in scheduling and conducting buyer’s Final Walk-Thru prior to closing.
142. Coordinate closing with your next purchase and resolve any timing problems.
135. Research all tax, HOA, mortgage, utility and other applicable pro-ration. 136. Request final closing figures from closing agent. 137. Receive and carefully review closing figures on CD statement to ensure accuracy of preparation. 138. Forward verified closing figures to buyer’s agent, lender and title coordinator. 139. Request copy of closing documents from closing agent.
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143. Attend your closing. 144. Arrange possession and transfer of home (keys, warranties, garage door openers, community pool keys, mail box keys, educate new owners of garbage days/recycling, mail procedures etc.). 145. Have a “no surprises” closing and present seller a net proceeds check at closing.
146. Tie up any loose ends from buyer walk through at closing, if necessary. 147. Change MLS listing status to Sold. Enter sale date and price, selling broker and agent’s ID numbers, etc. 148. Answer questions about filing claims with Home Owner Warranty company if requested.
150. Respond to any follow-on calls and provide any additional information required from office files. 151. Help you relocate locally, or out of area with highly experienced agents across the globe — you are sure to have the highest quality agent to help you on both sides of your move to make it worry and stress free.
149. Attempt to clarify and resolve any conflicts about repairs if buyer is not satisfied.
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SEE YOU AT CLOSING
720-608-2613 MarkEibner.com