TC 2958 | 2014
Telecom and IT
BUSINESS PROCESS MANAGEMENT MARKET By Solutions (Process Modeling, Automation, Integration, Content & Document Management, and Monitoring & Optimization Management), By End User (SMBs, Enterprises & Large Enterprises) - Global Forecast to 2019
Introduction
Table of Contents List of Tables Sample Tables
MARKETSANDMARKETS North - Dominion Plaza, 17304, Preston Road, Suite 800, Dallas, TX 75252, U.S. Tel. No.: 1-888-600-6441
Business Process Management Market - Global Forecast to 2019
1
INTRODUCTION
1.1
OBJECTIVES OF THE STUDY
1.2
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To define, describe, and forecast the global Business Process Management (BPM) market on the basis of solution, end user, and vertical
To provide a detailed information regarding the major factors (drivers, restraints, opportunities, industry specific challenges, imperatives, and burning issues) influencing the growth of the market
To strategically analyze micro markets with respect to individual growth trends, future prospects, and contribution to the total market
To analyze the opportunities in the market for stakeholders and to detail a competitive landscape for market leaders
To forecast the size of market segments with respect to five main regions, namely, North America (NA), Europe, Asia-Pacific (APAC), Middle East and Africa (MEA), and Latin America (LA)
To strategically profile key players and comprehensively analyze their market shares and core competencies
To track and analyze competitive developments such as joint ventures, mergers and acquisitions, new product developments, and research and developments in the BPM market
MARKET DEFINITION
BPM can be defined as the process that enables enterprises to optimize their business processes by the use of software and services that enable enterprises to attain visibility and enhance the efficiencies of their business processes. The main objective of BPM is to help businesses to optimize business processes enabling businesses to improve the performance of these processes. With the increasing complexities in business processes and growing mergers and acquisitions, enterprises are faced with the difficult task of maintaining these business processes so that these business processes can work within the same business environment and enhance the overall efficiency of the business processes. BPM solutions can be categorized into four main categories, namely, process modeling, process automation, process management, and process optimization which are widely used by enterprises of various sizes globally. The use of these solutions enable enterprises to optimize their business processes and enhance the functioning of these processes enabling them to better manage their resources and help them to quicken there decision-making process. Some of the leading companies in this market include IBM, Oracle, Software AG, Pegasystems, and Appian. These players have shown promising signs and have developed expertise that proves their leading role in this market. Besides these players, the other players who have significant offerings in the market are EMC, Fujitsu, Hyland Software, TIBCO Software, and OpenText. These players have significant BPM solutions portfolio and are gradually catching up with the leading players in the market.
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Business Process Management Market - Global Forecast to 2019
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IBM is the leading player in the BPM market with a wide portfolio of solutions and services in this market. IBM business process manager enables businesses to customize their business processes in an integrated environment. It also contains tools for the business processes to monitor, execute, and optimize them.
1.3
MARKET SCOPE
The BPM market report defines this market as “a set of technologies that are able to automate the entire life cycle of a business process, from identification and design, to automation, monitoring, and continuous improvement. It comprises solutions that enable organizations to be more efficient, and more capable of change than a functionally focused, traditional hierarchical management approach. These processes can impact the cost and revenue generation of an organization.” This report strictly includes BPM solutions.
This study covers four major solution segments to arrive at the global market size of the BPM market during the forecast period
The BPM market comprised solutions which include software, professional services (such as consulting, system integration service, and various others), and support and maintenance service (including database management service, system upgradation, and training)
Subsegment ”solution” comprised major solutions such as modeling, automation, managing, and optimizing
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Business Process Management Market - Global Forecast to 2019
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1.3.1 MARKETS COVERED This research report categorizes the global BPM market into the following segments:
Global BPM Market, By Solution MODELLING • Business Architecture Design
Modeling
Automation
• Business Process Analysis
AUTOMATION • Workflow Automation • Lifecycle Automation • Compliance and Business Rules Management
System • Service Oriented Architecture INTEGRATION
Integration
Content and Document Management
• Enterprise Application Integration • Enterprise Service Bus • Collaboration
CONTENT AND DOCUMENT MANAGEMENT • Record Management • Document Management • Content Analytics
MONITORING AND OPTIMIZATION
Monitoring and Optimization
• System Management and Administration • Business Activity Monitoring • Operational Intelligence • Business Intelligence • Performance Management and Balanced Scorecard • Event Processing • Simulation and Optimization • Process Execution and State Management Engine
Global BPM Market, By Deployment Mode
Hosted
On-Premises
Global BPM Market, By End User
Small and Medium Business (SMBs)
Enterprise
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Business Process Management Market - Global Forecast to 2019
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Large Enterprises
Global BPM Market, By Vertical
Automotive
Banking, Financial Services, and Insurance (BFSI)
Consumer Goods and Retail
Healthcare
Manufacturing
Telecom and Information Technology (IT)
Transportation and Logistics
Other Verticals (academia, media and entertainment, energy and power, and utilities)
Global BPM Market, By Region
NA
Europe
APAC
MEA
LA
1.3.2 YEAR
Historical Year: 2012
Base Year: 2013
1.3.3 CURRENCY The base currency used in the report is U.S. dollars, with market size indicated only in $million.
For companies reporting their revenues in U.S. dollars, the revenues were picked from their annual report
For companies that reported their revenues in other currencies, average annual currency conversion rate was used for the particular year to convert the value in U.S. dollars
1.3.4 LIMITATIONS The study is limited to five types of applications such as process modeling, automation, integration, content and document management, and monitoring and optimizing.
The deployment type considered for the report are hosted and on-premises
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Business Process Management Market - Global Forecast to 2019
1.4
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STAKEHOLDERS
BPM solution providers
End users/consumers/enterprise users
Government organizations
Consultants/advisory firms
System integrators and resellers
Training and education service providers
Support and maintenance service providers
Managed service providers
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Business Process Management Market - Global Forecast to 2019
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TABLE OF CONTENTS 1
INTRODUCTION ........................................................................................................ 13 1.1
OBJECTIVES OF THE STUDY ........................................................................................................... 13
1.2
MARKET DEFINITION .................................................................................................................... 13
1.3
MARKET SCOPE ........................................................................................................................... 14
1.4
2
1.3.1
MARKETS COVERED .......................................................................................................14
1.3.2
YEAR ..............................................................................................................................16
1.3.3
CURRENCY .....................................................................................................................16
1.3.4
LIMITATIONS ..................................................................................................................16
STAKEHOLDERS ........................................................................................................................... 16
RESEARCH METHODOLOGY ...................................................................................... 18 2.1
MARKET SIZE ESTIMATION............................................................................................................ 19
2.2
MARKET BREAKDOWN AND DATA TRIANGULATION ........................................................................ 21
2.3
MARKET SHARE ESTIMATION ........................................................................................................ 22 2.3.1
KEY DATA TAKEN FROM SECONDARY SOURCES ..............................................................22
2.3.2
KEY DATA FROM PRIMARY SOURCES ..............................................................................22 2.3.2.1
2.3.3
Key industry insights ..........................................................................................23
ASSUMPTIONS ...............................................................................................................23
3
EXECUTIVE SUMMARY .............................................................................................. 25
4
PREMIUM INSIGHTS ................................................................................................. 30
5
4.1
OVERALL BPM MARKET SCENARIO ............................................................................................... 30
4.2
BPM MARKET: TOP THREE SOLUTION SEGMENTS .......................................................................... 30
4.3
PRODUCT GROWTH MATRIX .......................................................................................................... 32
4.4
LIFECYCLE ANALYSIS, BY REGION ................................................................................................. 33
MARKET OVERVIEW .................................................................................................. 34 5.1
INTRODUCTION ............................................................................................................................ 34
5.2
MARKET SEGMENTATION.............................................................................................................. 36
5.3
MARKET DYNAMICS ..................................................................................................................... 39
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Business Process Management Market - Global Forecast to 2019
5.3.1
5.3.2
5.3.3
5.3.4
6
7
8
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DRIVERS ........................................................................................................................40 5.3.1.1
Business agility .................................................................................................40
5.3.1.2
Cost efficiency and ROI from BPM suites ............................................................40
5.3.1.3
Compliance control and automated governance .................................................41
RESTRAINTS ...................................................................................................................42 5.3.2.1
Resistance to BPM from IT staff and lack of skilled expertise ...............................42
5.3.2.2
Misconception about BPM solutions among end users .......................................42
OPPORTUNITIES .............................................................................................................43 5.3.3.1
High growth potential in emerging markets .........................................................43
5.3.3.2
Growing data and increasing complexities of business processes .......................43
5.3.3.3
Increasing cloud adoption .................................................................................43
5.3.3.4
Increased spending in analytics .........................................................................43
CHALLENGES .................................................................................................................45 5.3.4.1
Integrate new and existing technology ................................................................45
5.3.4.2
Manage cultural change ....................................................................................45
INDUSTRY TRENDS ................................................................................................... 46 6.1
VALUE CHAIN ............................................................................................................................... 46
6.2
PORTER’S FIVE ANALYSIS ............................................................................................................. 47 6.2.1
THREAT FROM NEW ENTRANTS .......................................................................................47
6.2.2
THREAT FROM SUBSTITUTE .............................................................................................48
6.2.3
BARGAINING POWER OF SUPPLIERS...............................................................................48
6.2.4
BARGAINING POWER OF BUYERS ...................................................................................49
6.2.5
INTENSITY OF RIVALRY ....................................................................................................49
BPM MARKET, BY SOLUTION .................................................................................... 50 7.1
INTRODUCTION ............................................................................................................................ 50
7.2
PROCESS MODELING ................................................................................................................... 52
7.3
AUTOMATION ............................................................................................................................... 54
7.4
INTEGRATION ............................................................................................................................... 56
7.5
CONTENT AND DOCUMENT MANAGEMENT .................................................................................... 58
7.6
MONITORING AND OPTIMIZATION ................................................................................................. 60
BPM MARKET, BY DEPLOYMENT MODE ..................................................................... 63 8.1
INTRODUCTION ............................................................................................................................ 63
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8.2
HOSTED ....................................................................................................................................... 65
8.3
ON-PREMISES ............................................................................................................................. 66
BPM MARKET, BY END USER .................................................................................... 68 9.1
INTRODUCTION ............................................................................................................................ 68
9.2
SMALL AND MEDIUM BUSINESSES (SMBS) .................................................................................. 70
9.3
ENTERPRISE ................................................................................................................................ 73
9.4
LARGE ENTERPRISE ..................................................................................................................... 75
10 BPM MARKET, BY VERTICAL ...................................................................................... 77 10.1
INTRODUCTION ............................................................................................................................ 77
10.2
AUTOMOTIVE ................................................................................................................................ 79
10.3
BFSI............................................................................................................................................. 82
10.4
CONSUMER GOODS AND RETAIL .................................................................................................. 84
10.5
GOVERNMENT AND DEFENSE ....................................................................................................... 86
10.6
HEALTHCARE................................................................................................................................ 88
10.7
MANUFACTURING ........................................................................................................................ 90
10.8
IT AND TELECOM .......................................................................................................................... 92
10.9
TRANSPORTATION AND LOGISTICS ............................................................................................... 94
10.10
OTHER VERTICALS ........................................................................................................................ 96
11 BPM MARKET, BY REGION ........................................................................................ 99 11.1
INTRODUCTION ............................................................................................................................ 99
11.2
NORTH AMERICA (NA) ................................................................................................................ 101
11.3
EUROPE ..................................................................................................................................... 104
11.4
ASIA-PACIFIC (APAC) .................................................................................................................. 106
11.5
MIDDLE EAST AND AFRICA (MEA)................................................................................................ 109
12 COMPETITIVE LANDSCAPE ...................................................................................... 112 12.1
OVERVIEW.................................................................................................................................. 112
12.2
MARKET SHARE ANALYSIS, BPM MARKET ................................................................................... 113
12.3
COMPETITIVE SITUATION AND TRENDS ....................................................................................... 114
12.4
MERGERS AND ACQUISITIONS ................................................................................................... 114
12.5
NEW PRODUCT LAUNCHES ......................................................................................................... 117
12.6
PARTNERSHIPS, AGREEMENTS, JOINT VENTURES, AND COLLABORATIONS .................................. 118
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Business Process Management Market - Global Forecast to 2019
12.7
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EXPANSIONS.............................................................................................................................. 119
13 COMPANY PROFILES .............................................................................................. 120 13.1
INTRODUCTION .......................................................................................................................... 120
13.2
IBM ........................................................................................................................................... 121
13.3
APPIAN ...................................................................................................................................... 125
13.4
ORACLE ..................................................................................................................................... 129
13.5
PEGASYSTEMS, INC. .................................................................................................................. 133
13.6
SOFTWARE AG ............................................................................................................................ 137
13.7
EMC CORPORATION ................................................................................................................... 141
13.8
FUJITSU ..................................................................................................................................... 145
13.9
HYLAND SOFTWARE, INC. ........................................................................................................... 148
13.10
OPENTEXT, INC. .......................................................................................................................... 151
13.11
TIBCO SOFTWARE ....................................................................................................................... 154
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LIST OF TABLES TABLE 1
BPM OVERALL MARKET SIZE AND GROWTH, 2014–2019 ($MILLION, Y-O-Y %)
28
TABLE 2
BUSINESS AGILITY AND COST EFFICIENCY OF BPM SUITES IS PROPELLING THE GROWTH OF THE BPM MARKET
41
RESISTANCE TO USE AND MISCONCEPTION ABOUT BPM SOLUTIONS AMONG END USERS ARE THE MAJOR OBSTACLES HAMPERING THE GROWTH OF THE BPM MARKET
42
INCREASING CLOUD ADOPTION AND GROWING ADOPTION IN EMERGING MARKETS PROVIDE SIGNIFICANT OPPORTUNITY FOR VENDORS IN THE BPM MARKET
44
COMPLEXITIES ARISING FROM INTEGRATION OF BPM INTO EXISTING TECHNOLOGY ARE A CHALLENGE IN THE BPM MARKET
45
TABLE 6
BPM MARKET SIZE, BY SOLUTION, 2014–2019 ($MILLION)
51
TABLE 7
PROCESS MODELING MARKET SIZE, BY END USER, 2014–2019 ($MILLION)
52
TABLE 8
PROCESS MODELING MARKET SIZE, BY VERTICAL, 2014–2019 ($MILLION)
53
TABLE 9
AUTOMATION MARKET SIZE, BY END USER, 2014–2019 ($MILLION)
54
TABLE 10
AUTOMATION MARKET SIZE, BY VERTICAL, 2014–2019 ($MILLION)
54
TABLE 11
INTEGRATION MARKET SIZE, BY END USER, 2014–2019 ($MILLION)
56
TABLE 12
INTEGRATION MARKET SIZE, BY VERTICAL, 2014–2019 ($MILLION)
56
TABLE 13
CONTENT AND DOCUMENT MANAGEMENT MARKET SIZE, BY END USER, 2014–2019 ($MILLION)
58
CONTENT AND DOCUMENT MANAGEMENT MARKET SIZE, BY VERTICAL, 2014–2019 ($MILLION)
58
MONITORING AND OPTIMIZATION MARKET SIZE, BY END USER, 2014–2019 ($MILLION)
60
MONITORING AND OPTIMIZATION MARKET SIZE, BY VERTICAL, 2014–2019 ($MILLION)
60
TABLE 17
BPM MARKET SIZE, BY DEPLOYMENT MODE, 2014–2019 ($MILLION)
64
TABLE 18
HOSTED MARKET SIZE, BY SOLUTION, 2014–2019 ($MILLION)
65
TABLE 19
HOSTED MARKET SIZE, BY END USER, 2014–2019 ($MILLION)
66
TABLE 20
ON-PREMISES MARKET SIZE, BY SOLUTION ($MILLION)
66
TABLE 21
ON-PREMISES MARKET SIZE, BY END USER, 2014–2019 ($MILLION)
67
TABLE 22
BPM MARKET SIZE, BY END USER, 2014–2019 ($MILLION)
69
TABLE 23
SMBS MARKET SIZE, BY SOLUTION, 2014–2019 ($MILLION)
70
TABLE 24
SMBS MARKET SIZE, BY VERTICAL, 2014–2019 ($MILLION)
71
TABLE 25
SMBS MARKET SIZE, BY REGION, 2014–2019 ($MILLION)
72
TABLE 26
ENTERPRISE MARKET SIZE, BY SOLUTION, 2014–2019 ($MILLION)
73
TABLE 27
ENTERPRISE MARKET SIZE, BY VERTICAL, 2014–2019 ($MILLION)
74
TABLE 3 TABLE 4 TABLE 5
TABLE 14 TABLE 15 TABLE 16
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Business Process Management Market - Global Forecast to 2019
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TABLE 28
ENTERPRISE MARKET SIZE, BY REGION, 2014–2019 ($MILLION)
74
TABLE 29
LARGE ENTERPRISE MARKET SIZE, BY SOLUTION, 2014–2019 ($MILLION)
75
TABLE 30
LARGE ENTERPRISE MARKET SIZE, BY VERTICAL, 2014–2019 ($MILLION)
75
TABLE 31
LARGE ENTERPRISE MARKET SIZE, BY REGION, 2014–2019 ($MILLION)
76
TABLE 32
BPM MARKET SIZE, BY VERTICAL, 2014–2019 ($MILLION)
78
TABLE 33
AUTOMOTIVE MARKET SIZE, BY SOLUTION, 2014–2019 ($MILLION)
79
TABLE 34
AUTOMOTIVE MARKET SIZE, BY DEPLOYMENT MODE, 2014–2019 ($MILLION)
81
TABLE 35
AUTOMOTIVE MARKET SIZE, BY REGION, 2014–2019 ($MILLION)
81
TABLE 36
BFSI MARKET SIZE, BY SOLUTION, 2014–2019 ($MILLION)
82
TABLE 37
BFSI MARKET SIZE, BY DEPLOYMENT MODE, 2014–2019 ($MILLION)
83
TABLE 38
BFSI MARKET SIZE, BY REGION, 2014–2019 ($MILLION)
83
TABLE 39
CONSUMER GOODS AND RETAIL MARKET SIZE, BY SOLUTION, 2014–2019 ($MILLION)
84
TABLE 40
CONSUMER GOODS AND RETAIL MARKET SIZE, BY DEPLOYMENT MODE, 2014–2019 ($MILLION)
85
TABLE 41
CONSUMER GOODS AND RETAIL MARKET SIZE, BY REGION, 2014–2019 ($MILLION)
85
TABLE 42
GOVERNMENT AND DEFENSE MARKET SIZE, BY SOLUTION, 2014–2019 ($MILLION)
86
TABLE 43
GOVERNMENT AND DEFENSE MARKET SIZE, BY DEPLOYMENT MODE, 2014–2019 ($MILLION)
87
TABLE 44
GOVERNMENT AND DEFENSE MARKET SIZE, BY REGION, 2014–2019 ($MILLION)
87
TABLE 45
HEALTHCARE MARKET SIZE, BY SOLUTION, 2014–2019 ($MILLION)
88
TABLE 46
HEALTHCARE MARKET SIZE, BY DEPLOYMENT MODE, 2014–2019 ($MILLION)
89
TABLE 47
HEALTHCARE MARKET SIZE, BY REGION, 2014–2019 ($MILLION)
89
TABLE 48
MANUFACTURING MARKET SIZE, BY SOLUTION, 2014–2019 ($MILLION)
90
TABLE 49
MANUFACTURING MARKET SIZE, BY DEPLOYMENT MODE, 2014–2019 ($MILLION)
91
TABLE 50
MANUFACTURING MARKET SIZE, BY REGION, 2014–2019 ($MILLION)
91
TABLE 51
IT AND TELECOM MARKET SIZE, BY SOLUTION, 2014–2019 ($MILLION)
92
TABLE 52
IT AND TELECOM MARKET SIZE, BY DEPLOYMENT MODE, 2014–2019 ($MILLION)
93
TABLE 53
IT AND TELECOM MARKET SIZE, BY REGION, 2014–2019 ($MILLION)
93
TABLE 54
TRANSPORTATION AND LOGISTICS MARKET SIZE, BY SOLUTION, 2014–2019 ($MILLION)
94
TRANSPORTATION AND LOGISTICS MARKET SIZE, BY DEPLOYMENT MODE, 2014–2019 ($MILLION)
95
TABLE 56
TRANSPORTATION AND LOGISTICS MARKET SIZE, BY REGION, 2014–2019 ($MILLION)
95
TABLE 57
OTHER VERTICALS MARKET SIZE, BY SOLUTION, 2014–2019 ($MILLION)
96
TABLE 58
OTHER VERTICALS MARKET SIZE, BY DEPLOYMENT MODE, 2014–2019 ($MILLION)
97
TABLE 59
OTHER VERTICALS MARKET SIZE, BY REGION, 2014–2019 ($MILLION)
97
TABLE 60
BPM MARKET SIZE, BY REGION, 2014–2019 ($MILLION)
100
TABLE 61
NA: BPM MARKET SIZE, BY SOLUTION, 2014–2019 ($MILLION)
101
TABLE 55
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Business Process Management Market - Global Forecast to 2019
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TABLE 62
NA: BPM MARKET SIZE, BY DEPLOYMENT MODE, 2014–2019 ($MILLION)
102
TABLE 63
NA: BPM MARKET SIZE, BY END USER, 2014–2019 ($MILLION)
102
TABLE 64
NA: BPM MARKET SIZE, BY VERTICAL, 2014–2019 ($MILLION)
102
TABLE 65
EUROPE: BPM MARKET SIZE, BY SOLUTION, 2014–2019 ($MILLION)
104
TABLE 66
EUROPE: BPM MARKET SIZE, BY DEPLOYMENT MODE, 2014–2019 ($MILLION)
105
TABLE 67
EUROPE: BPM MARKET SIZE, BY END USER, 2014–2019 ($MILLION)
105
TABLE 68
EUROPE: BPM MARKET SIZE, BY VERTICAL, 2014–2019 ($MILLION)
105
TABLE 69
APAC: BPM MARKET SIZE, BY SOLUTION, 2014–2019 ($MILLION)
106
TABLE 70
APAC: BPM MARKET SIZE, BY DEPLOYMENT MODE, 2014–2019 ($MILLION)
107
TABLE 71
APAC: BPM MARKET SIZE, BY END USER, 2014–2019 ($MILLION)
107
TABLE 72
APAC: BPM MARKET SIZE, BY VERTICAL, 2014–2019 ($MILLION)
108
TABLE 73
MEA: BPM MARKET SIZE, BY SOLUTION, 2014–2019 ($MILLION)
109
TABLE 74
MEA: BPM MARKET SIZE, BY DEPLOYMENT MODE, 2014–2019 ($MILLION)
110
TABLE 75
MEA: BPM MARKET SIZE, BY END USER, 2014–2019 ($MILLION)
110
TABLE 76
MEA: BPM MARKET SIZE, BY VERTICAL, 2014–2019 ($MILLION)
110
TABLE 77
MERGERS AND ACQUISITIONS, 2011–2014
114
TABLE 78
NEW PRODUCT LAUNCHES, 2011–2014
117
TABLE 79
PARTNERSHIPS, AGREEMENTS, JOINT VENTURES, AND COLLABORATIONS, 2011–2014
118
EXPANSIONS, 2011–2014
119
TABLE 80
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LIST OF FIGURES FIGURE 1
GLOBAL BPM MARKET: RESEARCH METHODOLOGY
18
FIGURE 2
MARKET SIZE ESTIMATION METHODOLOGY: BOTTOM-UP APPROACH
20
FIGURE 3
MARKET SIZE ESTIMATION METHODOLOGY: TOP-DOWN APPROACH
20
FIGURE 4
BREAK DOWN OF PRIMARY INTERVIEWS: BY COMPANY TYPE, DESIGNATION, AND REGION
21
FIGURE 5
THE EVOLUTION OF BPM
25
FIGURE 6
NA DOMINATES THE BPM MARKET WHILE APAC PROJECTING POTENTIAL GROWTH
26
FIGURE 7
TOP THREE REVENUE SEGMENTS IN BPM MARKET
27
FIGURE 8
BPM MARKET SIZE AND GROWTH RATE, 2014–2019 ($BILLION)
29
FIGURE 9
ATTRACTIVE MARKET OPPORTUNITIES IN BPM
30
FIGURE 10
MONITORING AND OPTIMIZATION SOLUTION TO GROW AT THE FASTEST RATE AMONG THE TOP THREE SOLUTIONS IN BPM MARKET
30
FIGURE 11
REVENUE POCKETS FOR BPM MARKET PLAYERS
32
FIGURE 12
LIFECYCLE ANALYSIS, BY REGION: APAC WILL SOON ENTER IN THE EXPONENTIAL GROWTH PHASE
33
FIGURE 13
WORKFLOW MODEL: BPM
35
FIGURE 14
MARKET SEGMENTATION: BY SOLUTION
36
FIGURE 15
MARKET SEGMENTATION: BY DEPLOYMENT MODE
36
FIGURE 16
MARKET SEGMENTATION: BY END USER
36
FIGURE 17
MARKET SEGMENTATION: BY VERTICAL
38
FIGURE 18
MARKET SEGMENTATION: BY REGION
38
FIGURE 19
BUSINESS AGILITY AND COST EFFICIENCY OF BPM SUITES IS DRIVING THE BPM MARKET
39
FIGURE 20
BPM: VALUE CHAIN ANALYSIS
46
FIGURE 21
BPM: PORTER’S FIVE FORCES ANALYSIS
47
FIGURE 22
MONITORING AND OPTIMIZATION SOLUTION IS EXPECTED TO GROW THE FASTEST AT A CAGR OF XX% DURING THE FORECAST PERIOD
50
BPM MARKET SIZE IN HOSTED DEPLOYMENT MODE IS EXPECTED TO GROW THE FASTEST AT A CAGR OF XX% DURING THE FORECAST PERIOD
64
ENTERPRISES ARE EXPECTED TO GROW THE FASTEST AT A CAGR OF XX% DURING THE FORECAST PERIOD
69
AUTOMOTIVE INDUSTRY IS EXPECTED TO GROW THE FASTEST AT A CAGR OF XX% DURING THE FORECAST PERIOD
78
APAC IS EXPECTED TO GROW THE FASTEST AT A CAGR OF XX% DURING THE FORECAST PERIOD
100
FIGURE 23 FIGURE 24 FIGURE 25 FIGURE 26
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Business Process Management Market - Global Forecast to 2019
FIGURE 27
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COMPANIES ADOPTED MERGERS AND ACQUISITIONS AS THE KEY GROWTH STRATEGY TO EXPAND THEIR PRESENCE IN THE MARKET
112
FIGURE 28
BPM MARKET SHARE: BY KEY PLAYERS, 2013
113
FIGURE 29
BATTLE FOR MARKET SHARE: MERGERS AND ACQUISITION HAS BEEN THE KEY STRATEGY
114
FIGURE 30
GEOGRAPHIC REVENUE MIX OF TOP XX MARKET PLAYERS: REFERENCE
120
FIGURE 31
IBM: BUSINESS OVERVIEW
121
FIGURE 32
IBM: SWOT ANALYSIS
123
FIGURE 33
APPIAN: BUSINESS OVERVIEW
125
FIGURE 34
APPIAN: SWOT ANALYSIS
127
FIGURE 35
ORACLE: BUSINESS OVERVIEW
129
FIGURE 36
ORACLE: SWOT ANALYSIS
132
FIGURE 37
PEGASYSTEMS, INC.: BUSINESS OVERVIEW
133
FIGURE 38
PEGASYSTEMS, INC.: SWOT ANALYSIS
135
FIGURE 39
SOFTWARE AG: BUSINESS OVERVIEW
137
FIGURE 40
SOFTWARE AG, INC.: SWOT ANALYSIS
140
FIGURE 41
EMC: BUSINESS OVERVIEW
141
FIGURE 42
FUJITSU: BUSINESS OVERVIEW
145
FIGURE 43
HYLAND SOFTWARE: BUSINESS OVERVIEW
148
FIGURE 44
OPENTEXT INC.: BUSINESS OVERVIEW
151
FIGURE 45
TIBCO SOFTWARE: BUSINESS OVERVIEW
154
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SAMPLE TABLES TABLE 1
MEA: BPM MARKET SIZE, BY DEPLOYMENT MODE, 2014–2019 ($MILLION) Deployment Mode
2012
2013
2014e
CAGR (2014–2019)
2019p
Hosted
XX
XX
XX
XX
XX
On-Premises
XX
XX
XX
XX
XX
Total
XX
XX
XX
XX
XX
Sources: Press Releases, Investor Presentations, Expert Interviews, and MarketsandMarkets Analysis
TABLE 2
MEA: BPM MARKET SIZE, BY END USER, 2014–2019 ($MILLION) End User
2012
2013
2014e
CAGR (2014–2019)
2019p
SMBs
XX
XX
XX
XX
XX
Enterprise
XX
XX
XX
XX
XX
Large Enterprises
XX
XX
XX
XX
XX
Total
XX
XX
XX
XX
XX
Sources: Press Releases, Investor Presentations, Expert Interviews, and MarketsandMarkets Analysis
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Business Process Management Market - Global Forecast to 2019
TABLE 3
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MEA: BPM MARKET SIZE, BY VERTICAL, 2014–2019 ($MILLION) Vertical
2012
2013
2014e
CAGR (2014–2019)
2019p
Automotive
XX
XX
XX
XX
XX
BFSI
XX
XX
XX
XX
XX
Consumer Goods and Retail
XX
XX
XX
XX
XX
Government and Defense
XX
XX
XX
XX
XX
Healthcare
XX
XX
XX
XX
XX
Manufacturing
XX
XX
XX
XX
XX
IT and Telecom
XX
XX
XX
XX
XX
Transportation and Logistics
XX
XX
XX
XX
XX
Others
XX
XX
XX
XX
XX
Total
XX
XX
XX
XX
XX
Sources: Press Releases, Investor Presentations, Expert Interviews, and MarketsandMarkets Analysis
17 sales@marketsandmarekts.com www.marketsandmarkets.com
Business Process Management Market - Global Forecast to 2019
TC 2958
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