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Acquiring A business: What are buyers seeking?
By BDO Canada
With COVID-19 mostly behind us, we are starting to see a return to the normal acquisition process. A lot of virtual management meetings and pre-recorded site tours are now returning to in-person settings. The most change is not necessarily in the acquisition process, but with an increased focus on business diligence. Depending on the industry, a lot of businesses either had tailwinds or headwinds during the pandemic.
When the COVID-19 impact subsided, we started experiencing supply chain and labour disruptions, some of which still remain today.
Essentially, you’re left with two to three years of trading results, which have all been tainted by some form of external factor outside of management’s control. Buyers are therefore spending a significant amount of time understanding the sustainability of earnings and the margin profile of the business, leading to extended diligence periods.
The state of the market in 2023
The Canadian mid-market remains active and robust. Credit conditions have certainly tightened, but credit is still available for good assets and accredited buyers. The focus is on really high-quality deals and assets with people moving away from riskier acquisitions or deals that require a significant amount of leverage.
Some buyers are being enticed by the prospect of finding decent deals at lower valuations. Valuations peaked in late 2021 and started coming back down 2022, with no considerable change in the last six months. Ultimately, if buyers can service the debt with stable cash flows from good quality assets, deals will continue to happen.
Lastly, private equity firms continue to have record availability of dry powder and they will look for opportunities to deploy that capital over the next few years.
What Buyers Want
Buyers are continuing to focus on the traditional themes, including:
• An attractive business model—the seller should be able to demonstrate that the business has sustainable revenue and profit margins. There needs to be growth potential and any strategic acquirer would want to see a path for continued growth. This could include growth in a new geographical area, growth through acquisition, or expanding into complementary services and products.
• The recent labour shortages have shown us the significance of acquiring and developing talent. Buyers are interested in seeing how good the company is in acquiring and retaining top talent. They also want to be certain that the company has a strong management team that can execute on their investment strategy.
• A strong value proposition is the foundation of any customer relationship. A strategic buyer will ask whether the seller is executing their value proposition in the market and what they are doing to distinguish themselves from their competitors.
• Return on investment remains as important as always. Ultimately, if you’re selling your business you need to demonstrate to the buyer that you can convert revenues into cash flows.
Key Issues Impacting Deals
In today’s environment, unrealistic value expectations are becoming more topical. There is usually an emotional attachment to your business, but it is very important to level set with an advisor and think about an appropriate valuation based on what businesses are trading for at this stage.
Another challenge is business performance, which may be impacted by unexpected costs or missed sales targets during diligence. Transparency is crucial during the process— making potential buyers aware of any foreseeable factors that could impact performance. This means bringing those issues up early before it influences the deal.
At the end of the day, when a buyer takes the keys to the business, they also want to know that they have sufficient working capital to push the business forward. The seller needs to be willing to come to the table and provide the financial information to support the working capital requirements—giving the buyer the capital they need to be successful.
Buyers (especially private equity firms) want to understand management’s competence and the current ownership structure. Private equity will consider the following:
• What is the role of the owner?
• Does the owner want to continue in the business?
• What is the strength of management?
• How strong is their bench?
Lastly, the number one killer of any deal is time. The longer it takes to get a deal done, the greater the chance that something can go wrong. Sellers should prepare for setbacks and ensure they can get through a robust diligence at an efficient pace.
Preparing To Sell Your Business
A seller should spend adequate time with their advisor in order to present the business in the best light. Areas to consider include:
• Undertaking a value creation process will facilitate maximizing results. This includes strategic option analysis and alignment of value drivers of what potential buyers are seeking. What can help you enhance EBITDA and the valuation multiple? Some items to think through include pricing and promotion, optimizing your product portfolio, and operational performance improvement.
• How can you optimize your working capital? Can you incentivize customers to pay earlier, reduce your inventory of any aged items or excess inventory, and can you extend payment terms with vendors?
• People is another critical item. Have you reviewed the organizational structure and filled all of the vacancies? You’ll need a strong management team with a clear succession plan.
• With technology risk becoming more prevalent, you need to be able to answer the following questions regarding technology infrastructure:
1. Do you have the appropriate tools and systems, and do they align with industry standards?
2. Does your system provide clean, accurate, and timely reporting?
3. Are you managing technology risk?
• Finally, you will need to have compliance, legal, and tax issues in order before you start the process. Ensure you have an optimal tax structure for the divestment and take the time resolve all legal matters.
For more information, please contact: Paul Teitelman, CPA, CA Partner, Assurance and Accounting | BDO Canada LLP | Direct: 905 946 5416
Adopting Minimalist Approaches in B2B for better efficiency and Market Adaptability
By Monica
Introduction to the Power of Simplicity in B2B
In the fast-paced and complex world of B2B, simplicity holds the key to unlocking growth and success. With increasing customer expectations and a wave of new technology transforming the business landscape, embracing simplicity has become more important than ever.
Simplicity in B2B brings numerous benefits, including improved customer experience, increased operational efficiency, and a competitive advantage in the market. By simplifying processes, communications, and interactions, B2B companies can create a customer-centric business that resonates with today’s sophisticated buyers. By focusing on simplicity, businesses can cut through the noise and stand out from the competition. Simplicity allows for meaningful customer interactions, streamlined operations, and effective decision-making. As David Ogilvy once said, “The consumer is not a moron; she is your wife.” Simplifying allows businesses to connect with their customers on a deeper level and provide the solutions they truly need.
In a world of constant change and complexity, embracing simplicity in B2B strategies is not just a choice but a necessity. Throughout this article, we’ll explore how simplicity can revolutionize B2B operations, marketing strategies, and overall business performance. Let’s dive deeper and unveil the power of simplicity in the B2B space.
Benefits of Simplicity in B2B:
1. Improved customer experience: Simplicity makes it easier for customers to understand and navigate your products or services.
2. Increased operational efficiency: Streamlining processes and eliminating unnecessary complexity improves productivity and reduces costs.
3. Competitive advantage: Embracing simplicity sets your business apart from competitors, helping you stand out in a crowded market.
4. Effective decision-making: Simplifying information and data allows for quicker and more accurate decision-making.
5. Enhanced brand reputation: A simple and straightforward approach builds trust and credibility with customers.
Remember, simplicity isn’t about dumbing down your business; it’s about finding the right balance between complexity and simplicity to deliver outstanding results. Let’s take a closer look at how B2B companies can embrace simplicity in their operations, marketing, and overall strategies.
The Growing Complexity of B2B Sales Cycles
The B2B sales landscape has experienced a significant increase in complexity over the years, with sales cycles becoming longer and involving more decisionmakers. According to the “B2B Sales Cycles Get Longer and Involve More Decision” article, this trend has profound implications for B2B companies.
The article highlights that B2B sales cycles have become more intricate due to several factors. One of the primary reasons is the rise of digital technology and the accessibility of information. In today’s fast-paced world, buyers have access to a vast amount of information,
enabling them to conduct extensive research and make informed decisions. This has resulted in longer sales cycles as buyers take more time to evaluate options and compare offerings.
Moreover, B2B buying decisions often involve multiple stakeholders within an organization. The decision-making process has become collaborative, with various departments and individuals playing a role in the evaluation and selection of a vendor. This complexity necessitates effective communication and alignment across different stakeholders to ensure a successful outcome.
enhanced customer experience. Here are some insights and examples to help B2B companies simplify their operations:
Streamline Processes and Eliminate Redundancies
One way to simplify B2B operations is by streamlining processes and eliminating redundancies. By assessing internal workflows and identifying areas of improvement, companies can optimize their operations and reduce unnecessary complexity. This approach not only saves time but also increases overall productivity.
The increasing complexity of B2B sales cycles poses challenges for companies. It requires a deep understanding of customer needs, effective relationshipbuilding, and the ability to navigate the decision-making process. Companies must adapt their sales strategies to accommodate the changing landscape and ensure they remain competitive.
Addressing the complexity in B2B sales cycles is crucial for companies looking to drive growth and achieve success. By recognizing and addressing the challenges, companies can develop strategies to streamline their sales processes, optimize buyer interactions, and differentiate themselves from the competition.
In the next sections, we will explore how B2B companies can embrace simplicity in their operations and marketing strategies to navigate the growing complexity of the sales cycles effectively.
Embracing Simplicity in B2B Operations
Simplicity is not only a desirable trait in the consumer world but also holds immense value in the B2B space. In fact, embracing simplicity in B2B operations can lead to improved efficiency and
Embrace Technology
Leveraging technology can be a gamechanger when it comes to simplifying B2B operations. Implementing robust software systems and automation tools can streamline various tasks, such as order processing, inventory management, and customer relationship management. By embracing technology, companies can reduce manual effort, minimize errors, and improve the overall operational efficiency.
Foster Collaboration and Communication
Effective collaboration and communication are vital in simplifying B2B operations. Encouraging crossfunctional teamwork and aligning goals can eliminate silos and ensure a cohesive approach to problem-solving. Utilizing collaboration tools and platforms can also streamline communication among team members, leading to quicker decisionmaking and smoother operations.
Prioritize Customer-Centricity
Placing the customer at the center of operations is key to simplifying the B2B experience. By understanding customer needs and preferences, companies can tailor their processes and interactions accordingly. This customer-centric
approach not only simplifies operations but also enhances customer satisfaction and loyalty.
In conclusion, embracing simplicity in B2B operations can bring numerous benefits, including improved efficiency
clear value propositions, you enhance your chances of capturing attention and generating leads.
2. Enhanced User Experience: A simple and intuitive user
and enhanced customer experience. By streamlining processes, leveraging technology, fostering collaboration, and prioritizing customer-centricity, B2B companies can simplify their operations and unlock new levels of success in today’s complex business landscape.
Simplifying B2B Marketing Strategies
In the increasingly complex world of B2B marketing, simplicity can be a gamechanger. Embracing simplicity in your marketing strategies is essential for effectively engaging your target audience and driving business growth. Here are some key reasons why simplicity should be a priority in B2B marketing, along with practical tips for creating simple and effective campaigns:
Importance of Simplicity in B2B Marketing
1. Clear Communication: Simple marketing messages are easier for your audience to understand and remember. By cutting through the noise and providing
experience across all marketing touchpoints ensures that your audience has a smooth journey from discovery to conversion. This helps build trust and credibility with your prospects and customers.
Tips for Creating Simple and Effective Campaigns
1. Focus on the Essentials: Identify the primary pain points and needs of your target audience. Design your campaigns around addressing these core concerns and providing tailored solutions.
2. Streamline Messaging: Craft concise and compelling messaging that conveys your unique value proposition clearly. Avoid unnecessary jargon or complexity that may confuse or alienate your audience.
3. Visual Appeal: Leverage visual elements to simplify and enhance the impact of your message. Use clean and uncluttered designs, infographics, and videos to communicate
complex ideas in a visually engaging manner.
4. Personalization: Identify opportunities to personalize your marketing efforts based on individual buyer personas or industry segments. By delivering targeted and relevant content, you can establish stronger connections and drive higher engagement.
Remember, simplicity can be a competitive advantage in B2B marketing. By adopting a simpler approach, you can effectively communicate your value proposition, improve user experience, and achieve better marketing results.
The Future of Simplified B2B
As the business landscape continues to evolve at a rapid pace, simplicity will play an increasingly crucial role in the success of B2B companies. Embracing a minimalist approach will not only streamline operations and improve customer experience but also pave the way for continued growth and adaptability in an ever-changing market. Simplifying Processes and Technologies
One key aspect of the future of simplified B2B is the adoption of streamlined processes and technologies. By eliminating unnecessary complexities and embracing user-friendly tools, companies can enhance efficiency and productivity. Technologies such as automation, artificial intelligence, and data analytics will continue to play a vital role in simplifying operations and driving better decision-making.
Customer-Centricity and Personalization
In the future, B2B companies will need to prioritize customer-centricity and personalization. By gaining a deep understanding of their customers’ needs and preferences, organizations can simplify their offerings and deliver tailored solutions. This customer-focused approach will not only strengthen relationships but also foster loyalty and differentiate businesses from their competitors.
Embracing Agile and Adaptive Strategies
To thrive in an ever-changing business landscape, B2B companies must be adaptable and agile. Simplified strategies that allow for quick decision-making and
prompt response to market shifts will be essential. By embracing an adaptive mindset and continuously monitoring market trends, businesses can stay ahead of the curve and seize new opportunities.
Collaboration and Partnerships
Collaboration and partnerships will play a significant role in the future of simplified B2B. By working closely with external partners, B2B companies can leverage their expertise and resources, simplifying their operations and expanding their capabilities. Collaborative efforts can result in creative solutions, accelerated growth, and increased market presence.
Conclusion
In a world where complexity reigns, embracing simplicity can be a gamechanger for B2B companies. By streamlining operations, simplifying marketing strategies, and focusing on customer needs, businesses can unlock growth and gain a competitive advantage in the market.
Here are the key takeaways:
1. Embrace simplicity in your B2B strategy: Simplify your processes,
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eliminate unnecessary steps, and adopt a minimalist approach to drive efficiency and effectiveness.
2. Prioritize customer-centricity: Understand your customers’ needs and expectations, and design your products and services around delivering a seamless and intuitive experience.
3. Create simple and effective marketing campaigns: Cut through the noise by conveying your message in a clear and concise manner. Keep your messaging focused, use visuals to enhance comprehension, and emphasize the value proposition.
4. Learn from successful case studies: Explore examples of B2B companies that have achieved significant growth by embracing simplicity. Analyze their strategies and adapt their best practices to your own business. By simplifying operations, marketing strategies, and customer experiences, B2B companies can differentiate themselves and thrive in the everevolving business landscape. Embrace simplicity, and unlock your business’s true growth potential.
For more information, please contact: Beach Chair Marketing info@beachchairmarketing.ca
this fall and help shape the workforce of the future.
A Partner with York University’s Markham Campus
re you looking to elevate your organization to new heights and shape the future of our community? Imagine having access to a pool of skilled and motivated individuals eager to contribute to your organization’s success. With York University’s new Markham Campus and its diverse, talented student body, you can find the perfect match for your company’s needs.
York’s newest campus is set to welcome its first full cohort of students this September. It will offer leading-edge, tech-forward programs and research opportunities designed to harness innovation and entrepreneurship. Your partnership with York University can offer students the chance to apply their classroom learning in real-world settings, helping them gain practical skills that will set them up for success. By engaging with local businesses and organizations, students can develop a deep understanding of the industries they are studying, paving the way for meaningful career opportunities. This will ultimately empower them to become leaders within these industries and contribute positively to our communities.
Our students will bring a dynamic blend of innovative thinking, strong technical skills, and a relentless drive to learn, ensuring they not only adapt
seamlessly to your company culture but also contribute significantly to your team’s success. You will have access to a highly skilled pool of candidates, to build a consistent and stable talent pipeline that will ignite creativity and innovation in your workplace.
Join us in our mission to empower students and drive innovation in our community. By partnering with us, you are not just investing in the future, you are shaping it. Take the first step towards a brighter tomorrow and become an employer partner today.
What Students Are Studying at York University’s Markham Campus?
Undergraduate Programs
Communication, Social Media & Public Relations (BA)
Offered exclusively at the new Markham Campus, this program will help students develop a solid foundation in communication and media studies while pursuing an intensive focus on the study of social media and public relations. Associated roles you might hire for:
• Public Relations Specialist
• Social Media Content
• Developer
• Communications Officer
Computer Science for Software Development (BASc)
Students will have the opportunity to work on real-world community- and industry-inspired projects. Through experiential learning, they will play an active role in the learning process, whether during extensive labs, projectbased assessments, simulated workplace assignments and/or work terms in Markham-based industrial or non-profit organizations.
Associated roles you might hire for:
• Computer Programmer
• Software Developer
• Information Security
• Specialist Software Design
• Architect
Creative Technologies (BFA)
Anchored in critical entrepreneurship, the Creative Technologies (BFA) program empowers students to develop multidisciplinary creative skills and technological expertise through hands-on learning; with an emphasis on social applications and contexts. Associated roles you might hire for:
• Creative Technologist
• Digital Content Creator
• Interactive Exhibition Designer
• Programming Director
• Community Artist & Organizer
Digital Technologies (BASc)
Students in this program work at a fulltime job and study at the same time. Approximately 20 percent of student work time is dedicated to theoretical, inclass learning, delivered during five-day block periods every five to six weeks. The rest of their work hours are spent in the workplace where academic learning is continually applied and integrated as they gain experience and contribute to your workplace goals. This unique workbased degree program can be used to upskill your existing employees and attract new talent to your business. Through a high-quality education combined with work-integrated learning, students gain knowledge that can be directly and immediately applied to the workplace, adding value to your organization from day one.
Associated roles you might hire for:
• Cyber Security Specialist
• Information System Analyst
• Database Administrator
• Data Analyst or Software Developer
Entrepreneurship & Innovation (BCom)
A new Markham Campus stream in York University’s established Commerce program, this option lets students combine core commerce courses with courses focused on developing an actionoriented, entrepreneurial mindset for overcoming organizational and societal challenges in an ever-changing world. Associated roles you might hire for:
• Entrepreneur
• Business Consultant
• Product Developer
• Innovation Strategist
Financial Technologies (BSc)
Combining computing and information technology training with economics and finance education. A specially designed combination of courses will have you explore diverse aspects of the financial technologies industry, from AI and machine learning, financial systems design and financial cryptography, and mathematical finance, banking and payment systems to e-trading and portfolio management.
Associated roles you might hire for:
• Financial Data Analyst
• Investment Analyst Specialist
• Wealth Technology Developer
• AI Developer
• Cryptocurrency Specialist
Sport Management (BSM)
This business-oriented program focuses on the managerial and organizational aspects of sport. Students will learn about sport innovation and entrepreneurship alongside studies in sport leadership,
Become an Employer Partner Today
Nurture
sport communications and community relations, sport analytics and esports. The experiential education component includes strategic management, marketing or finance and accounting projects. It also includes two employer and communityfocused, hands-on learning opportunities. Associated roles you might hire for:
• Professional Sports Manager
• Athlete Development Specialist
• Client Experience Coordinator
• Recreational Program Administration
• Sports Entrepreneur
First Year Engineering Core Program
A thorough introduction to all York engineering disciplines, including civil, computer, electrical, mechanical, software and space engineering, these students can be considered for future coops in your company.
First Year Science Program
This foundational year includes the study of Life Sciences (Biology, Biomedical Science, Biotechnology) and Chemical Sciences (Biochemistry, Chemistry) which will allow these students to be ready for future co-ops with you.
Graduate Programs Master of Public Policy, Administration and Law (MPPAL – Municipal Government)
Students will be able to work with your company in a position that understands
the challenges that municipalities confront, and how municipal and regional governments, related boards, agencies, and non-profit organizations are delivering services, responding to community needs and calls for accountability.
Graduate Diploma in Management (GDM)
Students will be able to work with your company in a position of management having the key skills required in managing an organization.
Master of Science in Management Practice (MScMP)
Students will be able to work with your company in positions where they are putting data to better use through the most up-to-date research and analytical methods to efficiently run an organization.
Graduate Diploma in Biotechnology (GDB)
Students will be able to work in the Canadian private sector in positions
where they can apply their knowledge and skills focused on the current biotechnology practice.
Master’s in Biotechnology Management (MBM)
Students will be able to work with your company in a position where they will make immediate contributions to the growing Canadian biotechnology industry.
To learn more about how you can become a partner, contact our Educational & Employer Partnerships teams
We invite you to join us in this exciting endeavor to explore partnership opportunities with York University’s Markham Campus. To learn more about how you can become a partner, please contact our Educational & Employer Partnerships team today!
Sara Del Piano Nicole Habis Manager, Educational and Employer Partnerships Manager, Educational and Employer Partnerships
Phone: 647-534-2331
Email: sdpiano@yorku.ca
Phone: 647-500-6449
Email: nhabis@yorku.ca yorku.ca/markham/become-a-markham-campus-partner
The DAngers of noT PAying ATTenTion: 12 beneficiary Mistakes You can Avoid.
By Andy Kovacs
You’re at the bank looking for a loan. Or maybe you’re renting more office space. Or leasing a new vehicle or two for the business. Then, when the paperwork finally comes out it’s sign here and sign here. And you’re done.
You really could be done.
Many business owners and especially the start-up owners that we’re doing a lot of work for right now don’t realize what signing twice means. When you sign as president of your company you put up all your company assets. Then, when you sign the second time, you put up all your personal assets.
Yep, your house, your investments, the assets you hold for your kids, everything. Even those assets you hold jointly with your spouse. It’s all on the line.
But many business owners don’t even think about it. They’re just happy to get the loan. They think they are okay – but they are not.
So, let me ask, would you rather lose your family home or your business debt?
Would you sleep better if there were an inexpensive way to ensure you could keep a roof over your family’s head when the worst happens?
There is. It’s called “Business Debt Cancellation Insurance” and it’s less expensive than you think but you can only get it when you don’t need it. Then, when you need it, you’ll know you are okay.
It’s security in a business “moment of truth”. Want to keep your house regardless?
If you’d like to see what this could look like for your situation, contact me when you’re ready.
www.sunlife.ca/andy.kovacs | 289-818-1741 |andy.kovacs@sunlife.com Andy Kovacs, President, Moments of Truth Insurance Services | Sun Life
Advice from someone you trust.
Let’s talk about steps you can take to protect your business and yourself. It all starts with a conversation.
Work-froM-hoMe (Wfh): The new normal
By Alex Lachine
usiness as usual is no more.
BThe traditional workplace has been transitioning for more than 30 years, with the advent of computers and a host of other innovations changing the way people work and what they do each day. Automation allows organizations to streamline their workflow, eliminate mundane tasks and reduce manual labour. What was a slow shift to remote work accelerated with the pandemic and heightened the need for work-fromhome (WFH) initiatives, cybersecurity awareness and defense, unified communications and cloud computing.
According to Global Workplace Analytics, businesses can save more than $11,000 per employee per year in real estate and utility costs, absenteeism, turnover and productivity by adopting WFH policies (Global Workplace Analytics, https://globalworkplaceanalytics.com).
In areas where commercial property and living expenses are high, those savings could be substantially higher. Employees gain back part of their lives and pay no gas or parking expenses.
There is no reason for businesses to wait for another pandemic to prepare for the next new normal. With a host of available technologies, including cloud services, mobility solutions, cybersecurity measures, remote monitoring and management, and productivity tools, as well as co-managed IT options, it is easier than ever to revolutionize the workplace for any size company.
The Workplace of Tomorrow
When intelligently designed and professionally implemented, the new norm can be a significant business enhancer. Several other factors support the movement toward flexible workplaces. First, small business organizations can exponentially grow their pool of potential employees by recruiting in distant geographic regions. Rather than compete with enterprise organizations for quality talent, especially With all the unknowns that businesses face today, from the global pandemic and natural disasters to increasing government regulations, the value of IT systems and support has never been higher.
In the GTA and larger metropolitan areas, smaller businesses can cast a wider net for similarly, if not more highly, gifted employees. Remote work options help companies attract those highly skilled professionals who may not want to leave family and friends or prefer not to relocate due to financial hardships or other quality-of-life choices. Casting a wider geographic net also allows companies to attract a more diverse workforce. Bringing in people with different backgrounds and customs can spur new ideas and encourage strategic planning.
Economically challenged cities and rural areas are great recruiting areas for companies with job openings where remote work is an option. Of course, applicants must meet specific criteria to qualify, including a work location with minimum internet speeds and other lines of communication.
Employee satisfaction is another opportunity in the new norm. A recent survey found that 77% of respondents appreciate the flexibility of working at home, with 69% indicating satisfaction with their well-being in a WFH situation
Economically challenged cities and rural areas are great recruiting areas for companies with job openings where remote work
(Global Workplace Analytics’ Global Work-from-Home Experience Survey https://globalworkplaceanalytics.com/globalwork-from-homeexperience-survey)
Quality IT Systems Are Essential
The latest generation of communications platforms includes voice, video and text. Email remains the business standard, and many of the new options can leverage those systems to deliver messages in multiple formats, including hosted VoIP (Voice over Internet Protocol). Whether employees work from home, in a corporate office or flexible workspace, or from the road, these technologies allow them to talk, share information and collaborate seamlessly.
Some organizations may need to upgrade their infrastructure to attain those capabilities. For systems to operate at peak performance levels, with secure connections to the cloud and other platforms, reliable networks are a must. Qualified personnel should evaluate internet speeds, bandwidth and basic security precautions, and additional protection measures should be put in place before remote teams can access any systems behind the corporate firewall.
Companies that steadily invest in new Information Technologies and consistently reevaluate their employee work environments typically reap higher profits and experience less turnover than less proactive competitors. Those costs of improvements are offset by the benefits, including greater efficiency, higher customer and employee satisfaction, and lower expenses.
The best option for small businesses is to contract with a reputable managed services provider (MSP) who has the expertise and tools in order to manage and protect their IT resources virtually anywhere. Remote work environments require constant attention and your MSP should be able to react quickly but also be proactive, helping them avoid problems in the first place. Without monitoring, management and ticketing systems in place, and skilled IT professionals available to assist, it is all too easy to overlook potential cybersecurity threats or systems issues.
Alex Lachine, MBA | President TeamLogic IT Markham | alachine@teamlogicit.ca
905-727-1378
The Markham Board of Trade is the voice of business in the City of Markham. Established in 1981, MBT is a not-for-profit, membership based association. We advocate on your behalf with all levels of government through a broader regional, provincial and national network of boards of trade and chambers of commerce. Connect with the right people through our outstanding events. Call us today at 289-844-3017 or find us online at markhamboard.com and take the first steps in joining MARKHAM’s PReMieR Business AssOCiATiOn
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Datamond System Inc receiptcanda.com
Finova Financials Inc. www.finova.co
MLHC Professional Corporation www.mlhc.info
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Beach Chair Marketing BeachChairMarketing.ca
TrafficFuel Inc. www.trafficfuelinc.com
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Master Edge Homes masteredgehomes.com
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Unionville BIA www.unionville.ca
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Artbox Hair Studio www.artboxhairstudio.com
BelleBeauté MedSpa www.bellebeautemedspa.com
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The Niles Mugren Agencies Ltd
e
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80/20 Consulting Inc. www.8020excellerate.com
Ample Ace Holdings Ltd www.ampleace.com
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counseling
Markham Celebrates Excellence in Business Hollywood Style
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AnswerConnect Canada www.answerconnect.com/ca
Japan Expo Canada Inc. japanfestivalcanada.com
cleAning services
Cintas Corporation www.cintas.com
shoPPing & sPeciAlTy reTAil
Pink Ribbon Boutique Inc. www.pinkribbonboutique.ca
coAching
Authentically Evolving www.Authentically Evolving.com
RSC Business Group Alpha rscbga.com
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Integr8 Software Products & Services Inc
Reyem Tech www.reyem.tech
Success Software Global successsoftware.global
Pexo IT Solution LTD www.pexo.ca
Powerland a Xerox Business Solutions Company www.powerland.ca
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Rose Gold Design And Build www.rosegoldluxury design.com
Nova Decor Construction Ltd. www.novadecor.ca
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Eagle Wealth Partners Inc. eaglewealthpartners.com
ProTem Consulting protemconsulting.ca
Sutherland Corp www.sutherlandcorp.com
The Zen Strategy Coaching and Consulting www.thezenstrategy.com
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Meicho Consulting Inc. meicho.ca
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Schooley Mitchell www.schooleymitchell.com
Schooley Mitchell www.schooleymitchell.com/ office/azaman
Suzie Quan Counselling sqcounselling.com
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369 Global Inc. 369global.com
Centennial College www.centennialcollege.ca
Ontario Tech University ontariotechu.ca
Ultimate Coders | Think . Create . Innovate www.ultimatecoders.ca
Zalik Academy Elementary & Tutoring Inc www.zalikacademy.com
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Equis Capital Finance www.equisfinance.com
Arth Financial Services www.markhamboard.com
Paul Yeung Insurance and Financial Services Inc. www.insureyeung.ca
fiTness
Cyclebar Markham www.cyclebar.com/location/ markham
Parkway Fitness & Racquet Club www.parkwayfitness.ca
Prime Wellness Fitness www.primewellnessfit.com
florisT/nurseries
Flowers by CC flowersbycc.ca
fooD & BeverAge/ cATering
The Cupcake Garden thecupcakegarden.ca
fooD Processing
Compass Food Sales Co. Ltd. compassfoodsales.com
furniTure
Furnish & Co furnishandco.ca
golf & counTry cluBs
Golf It Up www.golfitup.ca
heAlTh cAre/ hoMecAre
Emcareercoaching and Consulting
First Light Home Care North York www.firstlighthomecare.ca
Hill House Hospice www.hillhousehospice.com
ONCARES Home Care and Nursing Services www.oncares.ca
Tuktu Care Inc www.Tuktu.ca
heAlTh/Wellness
Alternative Natural Healthcare Services Inc. alternativenaturalhealthcare. wordpress.com/
Bayview Concierge Inc. & Let’s Talk Cannabis bayviewconcierge.ca
HealthyToDos Markham Health & Rehab Clinic healthytodos.com
Pocket Clinic pocketclinic.life
Strumos Fitness www.strumosfitness.com
huMAn resource services
Nirrshah Ventures Inc.
Corporate Sponsors
insurAnce
TD Insurance tdinsurance.com/smallbusiness
RBC Insurance services.rbcinsurance.com/ vijaya.umamahes
inTerior Design/ Decor
Sandi Esther Designs Sandiesther.com
Intrinsic Design Build Group www.idbg.ca
Lamor Design Group
inTerneT/WeB
Clickworthy Digital Marketing www.clickworthy.io
iT securiTy
900Solutions Corporation 900.ca
JAniToriAl services
Dean Clean Services Inc. www.deanclean.ca
The Scrub Shine Company Inc. www.thescrubshinecompany. com/portfolio
TruValue Cleaning Services www.truvaluecleaning services.ca
JeWellers
Sitara Jewels www.sitarajewels.ca
lAnDscAPing/ ProPerTy services
Husky Landscaping Services Inc www.huskylandscaping.ca
Summit Property Group Markham summitpropertygroup.ca/ franchise/markham-ontario
legAl
Anton M. Katz, Barrister and Solicitor www.amklaw.ca
Dharshini Legal Services Professional Corporation www.dharshlegal.com
LexTransact Law Professional Corporation www.lextransact.com
Shaya Law Professional Corporation www.shayalpc.com
Y. Liu Law Firm liuyan.ca/en/?lang=en
MAnufAcTurers/ DisTriBuTors
Creek Casting Inc.
D.N. Group Enterprise Inc. dngroup.ca
MArkeTing Ballistic Arts ballisticarts.com
Blue Elephant Productions www.blue-elephant.ca
business marketplace
MorTgAge BAnking –finAnce & insurAnce
CMLS FINANCIAL
Seventy Seven Park seventysevenpark.ca
MulTi-MeDiA/viDeo ProDucTion
6 Story Video 6story.ca
Elliott Raben Productions www.elliottraben productions.com
Leo Pixel Studios (11844733 Canada inc.) leopixelstudios.com
oPTicAl services –heAlTh cAre
Dr H H Walji, Optometrists DrHWalji.com
Specsavers Armadale Square www.specsavers.ca
PAckAging
Priority Label www.prioritylabel.com
PhArMAceuTicAls
Mcintosh Drive Pharmacy www.mcintoshpharmacy. square.site
PhoTogrAPhy
Elliott Raben Productions www.elliottraben productions.com
Merk Photography www.merkphotography.com
PluMBing
megan-drew plumbing www.megandrew plumbing.com
Allegra Marketing Print and Mail www.allegranorthyork.com
Evergreen Graphics www.evergreengraphics group.ca
North American Decal Inc. www.northamericandecal.com
Print Three Markham www.print3johnst.com
reAl esTATe
Area Realty Inc. downtowntorontorealestate.com
CHEZ chez.co
KOLT Realty Inc., Brokerage kolt.ca/realty
Richvale Consulting www.richvaleconsulting.com
religious orgAnizATions
Legacy Christian Community
resTAurAnTs
Ambiyan Restaurant ambiyan.com
Laz Authentic Cuisine Inc www.lazcuisine.com
Smash Restaurant Group www.smashrestaurants.com
reTAil services
HWY 404 & STEELES
FLEA MARKET www.404steeles fleamarket.com
sociAl services
Catholic Community Services of York Region www.ccsyr.org
TelecoMMunicATions
Iristel Technologies Inc. www.iristel.com
TourisM
Destination Markham Corporation www.visitmarkham.ca
Family Holiday Travel Inc.
MTW Canada www.mtwcanada.ca
WholesAlers
Equity First HR equityfirsthr.com
Jingle Frog Ltd. www.jinglefrog.com
100% Post-Secondary acceptance rate and more than $2M value in scholarships o ered to our graduates including $100K University of Toronto International
