UX Design Portfolio of Marlin Jayakody by Marlin Jayakody

MARLIN JAYAKODY

UX Design Portfolio - 2017

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Marlin is a User Experience Architect at 99x Technology with close to a decade of experience in ICT Industry, who is recognized for his work both locally and internationally. He is specialized in enterprise level software product design which deals across multiple domains such as banking & finance, enterprise resource planning, aviation, trading and many others. Identified as a leader who empowers UX teams and building a UX culture within organizations, He actively strives towards evangelizing his knowledge in user experience and sharing his experience with professionals at Human Experience Organization (HEX). Marlin currently holds a masterâ&#x20AC;&#x2122;s degree in business psychology from Herriot Watt University, UK. He is also an active member of the Interaction Design Foundation. Expertise: Quantitative and qualitative user research, Cognitive and behavioural Science, Creating Unified User Experience, Interaction Design, Branding.

Trading Redefined TradeIT is an application which is focused in managing the documents digitally which is used in global trading. This will help itâ&#x20AC;&#x2122;s users to have all the necersary documents align with the process and maintain and update them in one location.

UX PROCESS TradeIT

Define Process Steps Problem Definision Stakeholder Interviews Personas (2) Journey Mapping

PROBLEM DEFINISION

P R O J E C T G OA L S

Througout a century trading has been

Output is a comprehensive system to

done the same way using a similar kind of a

create manage and update documents

process and documentation. This way of

which will be acceable to all parties

trading can cause so many delays and so

involved in the trading process. From the

much of time has to be spent on creating

Exporter to the Importer to the banks

physical documentation copies and

which handles these both parties the

strenues aproval processors. This also

documentation will be available and to

creates space for errors which needs to be

move in to a complete paperless

corrected and updated which again makes

workflow.

the process even more complex.

STAKEHOLDER INTERVIEWS online and oďŹ&#x201E;ine stakeholder interviews was carried out to further clarify the problem and the solution fit. The stakeholder interviews were joined by potential users of the application, and stakeholders from the industry plus the product owner.

Meet the Personas Neil Harris

Importer / Exporter

3 5 ye a rs o l d / M a ke s a l i v i n g o u t o f I m p o r i n g E x p o r t i n g

“I would like to have a system which will help me to keep track and organize my trading documents according to the account. It would help me to use less emails and have a messaging service as well”

GOALS

PAINPOINTS

BEHAVIOURS

To manage all documents

Unnsessary time spent on

Spends a very busy schedule.

related to a trading

reading emails. Attnding to

Most of the time calling traders

account in one place.

changes in documents.

on IDD. Has limited time to

Waiting for aproval .

check emails.

Luke Markus Banker 2 5 ye a rs o l d / Wo r k s a r t h e t ra d i n g D e p o a r t m e n t o f t h e B a n k

“I would like to have one screen which shows me all the updates of the accounts i handle. If there is a notification system it let me know any changes would be just awesome.”

GOALS

PAINPOINTS

BEHAVIOURS

To get updates and work

Moving from system to system to

Spends a very busy schedule.

on assigned trading

get relevent details. Making

Most of the time calling traders

accounts.

number of calls to get the work

on IDD. Has limited time to

done. Oﬄine customer

check emails.

Communication.

User Journeys

Ideate Process Steps Design Sprint Information Architecture Wireframing

DESIGN SPRINT

I N FO R M AT I O N A R C H I T E C T U R E

The entire team got together for three days

The information hierachy was deďŹ&#x192;ned

to conduct a Design sprint according to

according to the importance of the data in

the guidelines provided by google

the perpective of the persona. These

ventures. Each one sketched their ideas of

sections were easy to identify from the

how the application should be by

outcome of the design sprint. The IA was

empathizing on the user groups and voted

later taken in to account when creating the

for the best ideas later. The supervote was

wireframes.

casted by the product owner.

WIREFRAMING The initial wireframing was done on paper with concidering the outcome of the design sprint. later these wireframes were converted in to highfidelity designs using digital wireframing tools.

Wireframes

Prototype Process Steps Visual Design Clickable Prototype

Clikable protptype available at https://invis.io/9D8HDMHW7

Smart way to start working TimeSheet Smart is a web based project billing application that helps you track employee attendance and tracked time.

UX PROCESS Time Sheet Smart

Define Process Steps Problem Definision Stakeholder Interviews Personas (2) Journey Mapping

PROBLEM DEFINISION

P R O J E C T G OA L S

For project companies tracking resources

Output is a comprehensive system to keep

planning and time reporting has been

track on employee time reporting and

always a huge concern. Currently most

resourse planning to help plan and bill

companies have to use multiple

projects. This application is mainly

applications to gather these data and

targetted on small and medium scale

create project billing reports.

organisations.