Marlin Mechanical ltr - 16 feb 11 (2)

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February 16, 2011

Norman Sanders Service Manager Marlin Mechanical Corporation 2928 South 38th Street Phoenix, Arizona 85040

Norm, On behalf of Farmer-Leavitt agency management, I’d like to pass along my utmost appreciation to you and your Marlin Mechanical team, and specifically to Chris Shockley, for a job well done. Your company’s prompt response time, flexibility in scheduling and technical expertise resulted in a timely and complete repair to our office building’s plumbing system and allowed for subsequent work in our mechanical room to be finished without delay. Most impressive was Chris Shockley’s ability to quickly and accurately troubleshoot the source requiring repair, recommend a logical course of action, establish a fair price through a written quote and accomplish the work within an extremely short timeframe. Thank you for your overall professionalism and for truly exceeding expectation throughout the process.

Regards, Tim

Cc: Jim Farmer – Agency Principal

Farmer-Leavitt Insurance Agency 919 N 1st Street, Phoenix, AZ 85004 602.264.0566 main 602.501.9597 mobile 602.277.4706 facsimile Tim-Woods@Leavitt.com http://www.farmerleavitt.com


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