Coach Tourism Association Handbook 2020 by greenbusandcoach

COACH TOURISM

We Loâ&#x2122;¥e Coaches

ASSOCIATION

HANDBOOK 2020

Generous group benefits available

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contents Working together to develop coach tourism

The green and safe way to travel

Fam trips helping to enhance coach holidays

Coach tour customers have their say

Conference and Workshop highlights environmental benefits

CTA people

Tourism Ireland advertorial 18 CTA Partners

Welcoming new CTA members

Member Listing – Coach & Tour Operators

Member Listing – Wholesalers & Group Travel

Member Listing – Tourist Boards & Destinations

Member Listing – Attractions 46 Member Listing – Attractions – Scotland

Member Listing – Hotels & Hotel Groups

Member Listing – Ticket Agencies/Hospitality Providers

Member Listing – Ferry, Fixed Link and Cruise Operators 65 Member Listing – B2B Service Providers

Member Listing – Industry Associates

Operators by County

Advertisers Index

The Coach Tourism Association Handbook 2020 is produced and published by: Plum Publishing Ltd Unit 4 Marshbrook Business Park Church Stretton, Shropshire SY6 6QE Tel: 01694 731510 www.busandcoach.com

COACH TOURISM

ASSOCIATION

We Lo♥e Coaches

Coach Tourism Association Unit 4 Marshbrook Business Park Church Stretton Shropshire SY6 6QE Tel: 01694 781283 Email: admin@coachtourismassociation.co.uk Cover images: Canterbury Cathedral; and RHS Bridgewater kitchen garden (Harris Bugg Studio) Coach Tourism Association Handbook 2020 HAN DBO OK 2020

www.coachtourismassociation.co.uk

DOVER - FRANCE IE

European Coach Travel

irk

For enquiries on all routes call: 0871 521 1535 or email: uk.coaches@dfds.com

Dover

dfds.co.uk/coaches

Getting to Europe is easy with DFDS with up to 54 daily crossings between Dover and our ports in Dunkirk and Calais. With more crossings than any other operator, you can arrive in France in just 90 minutes and relax onboard with our bars, restaurants and more.

networking

coach travel

Working together to enhance coach tourism business

he Coach Tourism Association brings all sides of the industry together with a regular series of networking events. CTA tour operators, wholesalers and suppliers all benefit from building close working relationships that help everyone deliver better holidays and excursions to our customer base, and improved returns for members’ businesses.

Gillian Kretzschmar, Crusader Holidays (left) at the Yorkshire Showcase.

CTA organises a series of networking opportunities throughout the year and also works with other organisations to provide priority access for our members at their events. The highlight of our calendar is the Conference & Workshop (see page 15). The Workshop, which forms a key part of the CTA Conference, provides an unrivalled opportunity for

Robert Shaw, Harry Shaw at the 2020 Meet the Buyer workshop.

www.coachtourismassociation.co.uk

building relationships that can make your business grow. Operators benefit from getting an early insight into the latest offers from suppliers and advice on any emerging trends that can help to refresh their tours and excursion programmes, while suppliers get the chance to talk directly to leading coach tour operators and build strong relationships that boost sales opportunities. The Workshop format involves a series of short appointments in a ‘speed dating’ format which means you get the opportunity to meet a wide range of sellers or buyers and set the groundwork for followups with those that will benefit you. Both operators and suppliers tell us that the Workshop at our annual event is a key benefit of CTA membership, and at this year’s event, more than 750 individual appointments were scheduled between buyers and suppliers. In addition to the semi-formal networking at the annual Workshop, CTA membership provides regular opportunities for social networking with fellow coach

networking

L-R back: Edmund Rudder, London Transport Museum; Pat Sowerbutts, Hovertravel; Ollie Burton, London Transport Museum; Sergio Cicalo, Encore; L-R front: Bobby Szente, Thames Clippers; and Mercedes Picard, English Heritage.

tour industry colleagues that helps keep business ideas fresh and contacts up to date. In addition to the Conference & Workshop, CTA organises networking events each season with recent destinations including London, Brighton and Coventry. All of these are key events for members that provide just the right blend of business and pleasure. CTA also works closely with the organisers of the British Tourism and Travel Show and World Travel Market. CTA members get a key benefit with priority access to the opening day of WTM through a dedicated registration link and a members’ reception on the opening morning, and the BTTS show, which includes a special CTA reception on the first day to give members an additional networking opportunity.

CTA’s Sue Rooney and Helen Bowron.

Conference Fam trip visiting York Minster.

www.coachtourismassociation.co.uk

2020/21 Cruises for Groups Scenic cruising holidays from 12 UK & Ireland ports

Our fleet of traditional style cruise ships, offer a warm welcome to all types of groups with their wide selection of well appointed lounges and facilities, delicious cuisine and stylish entertainment. If you are a travel organiser within a club, society or association, we really believe that we can make your group’s cruise experience a special one. 2020/21 Scenic cruising holidays to... Norwegian Fjords – Baltic Cities – British Isles – Iceland – European Cities & Rivers – Canary Islands & Madeira – Scottish Islands – Spain & Portugal – Northern Lights – Greenland, Spitsbergen & North Cape – Christmas Cruises – Festive Breaks and Worldwide voyages Exceptional value group benefi ts • A group booking constitutes of just 12 adult guests • Extra 5% group discount on our Saver Fares • Book 20 adult passengers and we will offer you one FREE place and an EXTRA free place if you book 40 adult passengers* • Special welcome aboard cocktail party** These benefits are available for a limited period and subject to availability. So hurry to avoid disappointment.

✆ 0844 998 3913 Email: groups@cruiseandmaritime.com Visit: www.cruiseandmaritime.com

NNER WI AWARDS

2018

st C

r uis e L

HIGHLY COMMENDED e

FAVOURITE SPECIALIST CRUISE LINE

Prices are from and per person based on two adults sharing a twin cabin. Excludes gratuities at £7pp (£6pp on cruises over 16 nights) per night. Single occupancy cannot be guaranteed and is subject to availability. *Free places can also be exchanged as a credit based on the lowest cabin category booked. **The special welcome aboard cocktail party will be organised for groups of 30 plus passengers on cruises of 4 nights or more. Terms & Conditions apply. Subject to availability and may be withdrawn without notice. Calls will cost 5p per minute plus your telephone company’s access charge. Operated by South Quay Travel & Leisure Ltd trading as Cruise & Maritime Voyages. ABTA V9945. 5907

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environment and safety

Sit back and relax in the greenest, safest option for touring

oach tours and excursions are a proven environmentally-friendly way of providing access to destinations and attractions across the UK, Ireland and the Continent. Travel in comfort by coach to stately homes and gardens, theatres, outdoor events, heritage towns and cities and coast and countryside to enjoy the best of Britain and beyond.

The coach is one of the most environmentally friendly ways of travelling, with average carbon dioxide emissions per passenger per journey being around 1.5 times higher for rail, five times higher for air and six times higher for car travel. New tour coaches are some of the most sophisticated vehicles on the road, with many costing more than £350,000 and providing a host of luxury features including reclining seats, air-conditioning, double-glazed windows, wi-fi access and usb sockets, plus a host of onboard facilities. New coaches are equipped with modern low-emission Euro 6 engines that enable operators to have access to the new Low Emission Zones that are being introduced in a number of towns and cities. New coaches also have lane departure notification to warn the driver when the vehicle begins to move out of its lane, and advanced emergency braking to help prevent collisions or to limit their consequences, as well as active cruise control to adjust vehicle speed and maintain a safe distance from other vehicles. Modern, top-of-the-range coaches deliver a luxury

experience with club-class style leather seats, extra legroom, drop-down screens, toilet facilities and kitchens. Many tour operators offer a door-to-door service using smaller vehicles to collect passengers from home and take them to the tour coach. Passengers can sit back and relax, comfortable in the knowledge that a professional coach driver will be your personal chauffeur with no need to worry about map reading, getting lost or losing tickets or luggage. Coach tourism makes a significant contribution to overall tourism spending with coach passengers spending as much as 30 per cent more per head than other visitors and spending more than £1.4billion a year. And more than 18 million day trips are taken as part of an organised coach tour, with spending of £766million, with more than five million people taking day trips to visitor attractions on an organised coach tour. And the success of London’s theatres is boosted by coach groups, accounting for around 15 per cent of the 14 million-plus theatre seats sold annually.

www.coachtourismassociation.co.uk

Competitive Group & F&B rates available

Coach parking close by (Tower of London)

For group bookings and to find out about our ADDITIONAL London experience, please contact our dedicated groups team at: events@dotdot.london

fam trips

Helping to enhance your tour programmes

TA re-launched its Fam trip programme in 2019 with a spectacular debut event in partnership with Devon’s Top Attractions. The four-day event was attended by coach operators and tour wholesalers and proved a great success, taking in local attractions and hotels in a packed itinerary.

Devon Unlocked Fam trip.

The group trip started in Exeter with a special guided tour of the Cathedral from Red Coat Guided Tours and also included visits to Bicton Park Botanical Gardens, Seaton Trams, the Donkey Sanctuary and Stuart Line Cruises. An overnight at Buckfast Abbey’s own hotel at Northgate House was a special treat and included

Shakespeare’s Globe and The View from the Shard fam trip.

a showcase with many members of Devon’s Top Attractions. The group then took in South Devon and Dartmoor before visiting Torquay and Torbay, including a trip to Kents Cavern and Torre Abbey. Accommodation and hospitality was kindly provided by a number of hotels including the 4-star Victorian Rougemont Mercure Hotel, Best Western’s Livermead Cliff Hotel in Torquay and Headland Hotel. CTA is now actively planning further Fam trips which will be organised to provide solid educational value for key staff within member businesses and provide a unique insight into what is on offer in a particular region to help you enhance your tour programmes. In October 2020, a trip to South Wales is being organised, in partnership with Southern Wales Tourism. This looks like being another must-attend event including trips to Tredegar House, Wales Millennium Centre and Llanerch Vineyard. See you there!

www.coachtourismassociation.co.uk

•

The world’s leading museum of urban transport

•

Hidden London tours of disused Tube stations

•

Behind the scenes tours at the Museum’s Depot at Acton

•

Special rates for groups

Free c oa parkin ch g at Acton

For information: traveltrade@ltmuseum.co.uk 0343 222 5000

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rmg.co.uk

Best value

with the Day Explorer Ticket

Unmissable Visit Cutty Sark and discover the dramatic history of the fastest ship of its time. For any travel trade enquiries: traveltrade@rmg.co.uk Cutty Sark | Royal Observatory | National Maritime Museum | The Queen’s House

www.coachtourismassociation.co.uk

fam trips

CTA members on Devon Unlocked fam trip.

Nicola Evans, Johnsons Coaches tries out the VR ride at The View from the Shard.

David Blake, Blakes Coaches.

CTA members visiting Shakespeareâ&#x20AC;&#x2122;s Globe.

www.coachtourismassociation.co.ukâ&#x20AC;&#x201A;

HHHHH ‘Just wow! A must see’ TRIPADVISOR

The Painted Hall image courtesy of Oliver Rudkin

IMMERSE YOURSELF IN BRITAIN’S SISTINE CHAPEL Visit the stunning Painted Hall, explore Sir Christopher Wren’s iconic buildings and join us for afternoon tea in the Painted Hall Café. Tickets include use of multimedia guides and access to our tours and talks throughout the day. Discount and catering packages available for groups of 10+.

BOOK NOW www.ornc.org boxoffice@ornc.org +44 (0)20 8269 4718

VISIT THE HOME OF GROUP BOOKINGS DISCOUNT AVAILABLE

EXPERIENCE THE

WEMBLEY STADIUM TOUR wembleystadium.com/tours

+44 (0) 800 169 9933

Tours depart daily - 10:00 to 16:00 Printed translation guides available in 10 languages

18754_FA_WEM_TOURS_CTA_ADVERT.indd 2

www.coachtourismassociation.co.uk

24/01/2020 10:02

survey

Coach tour customers have their say in Silver Travel survey

TA has once again partnered with Silver Travel Advisor and supported the annual survey that the mature travellers’ review website carries out each year to understand coach tour passengers’ perceptions and experiences.

The latest Silver Travel Advisor Survey collated the views of around 2,500 respondents and some of the key findings are set out below. Around 40 per cent of respondents had taken an escorted tour or coach holiday in the past year, up from 33 per cent in the previous survey, with those having taken a trip of four days or more up from 13 per cent to 21 per cent. Have you taken an escorted tour coach holiday or day trip in the past three years? The most popular coach trips were those with a heritage element, followed by tours with activities and trips to concerts, exhibitions or attractions.

60% COACH TOURISM

ASSOCIATION

21% 8% Yes, a short escorted tour/coach holiday of three days or less

11% Yes, an escorted tour/ coach holiday of four days or more

Yes, a day trip by coach

What is your preferred type of escorted tour , coach holiday or day trip? For those who have booked an escorted tour, coach holiday or day trip in the previous 12 months, the most important factor behind the purchase was quality and service (67 per cent rated this as 1st or 2nd most important) , followed by value for money (50 per cent rated 1st or 2nd)

40% COACH TOURISM

ASSOCIATION

20%

17% 10% A coach trip to a A coach trip to the concert/exhibition/ tourist attraction London theatre

A heritage or historical tour

A tour with A gardens tour A beach tour activities

When you have booked an escorted tour, coach holiday or day trip in the past, what was MOST important to you? Please rank in order of importance . Red = Most Important/ Purple = Least Important 40% 30%

26%

25% 20% 14%

10%

6% 4%

The excellent quality and service on the tour

17%

14%

11%

The value for money compared to booking it myself

33% 36%

23% 19%

18%

The great group of people we travelled with on the tour

19% 19% 21%

25% 10%

Having everything taken care of for me at the hotels and on the tour

9% 5% 6%

13%

I felt safer In the group

12% 10%

16% 18% 18%

26%

I learned so much/ was kept entertained by the tour guide

www.coachtourismassociation.co.uk

Great days out can be summed up in three words

Historic Royal Palaces ndon

Lo er of

Tow Hampton Court Pa

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Kensing

ton Pala

Group bookings online: hrp.org.uk/travel-trade The Tower of London Hampton Court Palace Banqueting House Kensington Palace Hillsborough Castle and Gardens Enquiries: groupsandtraveltrade@hrp.org.uk

conference

CTA Conference highlights positive future with coaches offering lowest emissions per passenger

he Government’s plans for a net zero emission future will create major opportunities for the coach industry, transport experts told the Coach Tourism Association’s 2020 conference in York. Stressing the need for Government to move people away from cars to high occupancy vehicles, Confederation of Passenger Transport chief executive Graham Vidler told CTA members: “The only way to travel that is more environmentally-friendly than coach involves pedalling.” He added; “When people choose to travel by coach rather than by car or plane we get better air quality and reduced congestion which helps to combat the climate emergency by taking cars off the road and planes out of the sky. There would be absolute chaos at tourism hot spots around the country if everyone travelled by car.” Inaccurate public impressions of the pollution created by coaches were highlighted by Dan Hayes of the Low Carbon Vehicle Partnership whose figures showed that, in terms of NOx emissions, buses and coaches contributed just 5% compared with cars and vans at 75%. He said: “Not all diesels are dirty. There has been a big broad-brush picture painted, what with things

Graham Vidler, Confederation of Passenger Transport.

John Wales, CTA Chair.

like diesel gate. But from our testing, which we have done with both TFL and National Government, we can safely say that Euro Level 6 vehicles - whether they be gas, diesel or hybrid - are all clean. We have the test certificates to prove it and we have published these on our website. “An important point is that emissions per passenger are much much lower from a coach than they are from a private car and that is a key message you need to press home whenever you are talking to a local authority.” Looking to the future Dan Hayes said that, with Euro 6 ‘being as clean as you can get’ the next step would involve renewable fuels – now being worked on – followed by a gradual move to electricity, with some 5-10 electric coaches likely to be running in the UK by the end of the year. “Change is coming, but it will take a long time. So no need to panic. We have the right incentives in place for buses – and our message to government is, if you want the coach industry to do the same you have to provide the same. We have a growing infrastructure for continued on page 16 www.coachtourismassociation.co.uk

Trusted in Coach Travel for Over 35 Years

• • • •

Creative tours throughout the UK and Europe Complete tour management including marketing support A preferred partner for groups to Disneyland® Paris since 1992 Trusted itineraries & tailormade service

For more information call the sales team on 01708 802350 ICT Group Travel

@ICTGroupTravel

..@ictgrouptravel

Gateway House, Stonehouse Lane, Purfleet, Essex, RM19 1NS info@ictgrouptravel.com www.ictgrouptravel.com Part of the Cruise and Maritime Travel & Leisure Group

COACH TOURISM

ASSOCIATION

5908

conference

Dan Hayes, Low Carbon Vehicle Partnership.

hydrogen and electric buses – we should have 1,000 zero emission buses by the end of the next year - and that infrastructure can be used to support the coach sector as well.” On a day to day operational level the European Tourism Association’s Tim Fairhurst outlined the extent to which ETOA was pressurising local

Tim Fairhurst, European Tourism Association (ETOA).

governments in tourism centres to offer sensible access to city centres for coaches. “There are anti-coach sentiments, some of which are completely irrational. The suggestion that coaches contribute to congestion in Rome is completely farfetched and has no scientific basis. The stated reason is to improve air quality in Rome. But the approach adds to it because you simply get more private cars which do more harm to the air quality than a Euro 6 coach. None of this makes any sense – it is pure politics. “Another good example is Amsterdam where a vocal minority have been particularly hostile to coach tourism. That has found its way into the ear of politicians who, among others, have contributed to a vision document that says they don’t want any coaches at all inside the A10, the motor ring road of Amsterdam, by 2025. “We talked to planners in the local authority and said: ‘Terrific vision but what happens when people arrive at the A10 ring? They said: ‘Exactly’. There are quite sensible people in bureaucracies around Europe who are not looking to make your life difficult and who are also receptive if we come to them with solutions.” The CPT’s Andy Warrender also sought to calm delegates’ fears about the immediate effects of BREXIT pointing out that around 40,000 coaches crossed the Channel in 2019 running 35,000 coach tours in Europe serving some two million UK holidaymakers. continued on page 17

Tim Fairhurst, ETOA; Paul Acklam, Acklams Coaches; and Barry Cobb, Johnsons Coaches.

www.coachtourismassociation.co.uk

conference

Andy Warrender, Confederation of Passenger Transport.

expressed to London & Partners’ Fiona Mulliner and City of York Council’s Julian Ridge concerning the lack of overnight parking and facilities for drivers, to the extent that coach operators were being driven away from London, and York may be missing out on additional coach tourism in the absence of adequate facilities. The record number of delegates attending this year’s conference at the DoubleTree by Hilton York from February 23-25 also took part in two one-to-one workshops, including a special Yorkshire workshop on the final day.

He told members: “There’s been a lot written about what might happen, the usual media attitude of never let the facts get in the way of a good story, and a good crisis. But, is there a crisis, is that really the word…..no. “People still want to travel to Europe, and you are there to take them. Why should there be any change?” He also reminded delegates that during the existing transition period, operators will still use the EU Waybill and Community Licence and UK drivers will still use UK photocard licences, the DCPC and EHIC cards. From the left; Julian Ridge, City of York Council; Daniel Kirby, Kirby’s Coaches; On a local level, the continued Fiona Mulliner, London & Partners; Dave Parry, Parrys International Tours; problem of coach parking was John Wales, Chair CTA. aired with a number of complaints

CTA Board

he Coach Tourism Association (CTA) was set up more than 30 years ago to promote travel and tourism by coach and today has a membership of around 300 – split roughly equally between coach operators/tour wholesalers and suppliers. The organisation is overseen by a board of directors elected by the membership and the chairman is former Encore CEO John Wales. The board of directors are elected for a three-year term and act on behalf of the membership in overseeing and guiding the work of the CTA, attending up to five Board meetings as well as various events throughout the year. Current CTA Board: Chair: John Wales – Encore Vice chair: Robert Shaw – Harry Shaw Roger Bull – RB Travel Kristy Elsmere – Woods Travel Graham Hopcraft – DFDS

www.coachtourismassociation.co.uk

Daniel Kirby – Kirbys Coaches Andy Day – Wrightsure Dave Parry – Parrys International Paula Ward – Hilton Hotels

Advertorial: Tourism Ireland

Ireland – the perfect destination for coach holidays

he island of Ireland is the perfect destination for coach and group holidays. This year your clients are sure to be inspired by the unique and iconic experiences on offer along the Wild Atlantic Way, Ireland’s Ancient East, Ireland’s Hidden Heartlands, in and around Dublin and across Northern Ireland. Let Ireland capture your heart with its breathtaking landscapes, dramatic coastlines, picturesque villages, vibrant cities and a globally renowned friendly welcome. We are home to world class visitor attractions, fantastic culture and music, an internationally lauded food and drink scene, a vibrant year-round events programme and great accommodation options. This year we’re delighted to announce two new brand experiences, Northern Ireland – Embrace a Giant Spirit and Ireland’s Hidden Heartlands, both showcasing a wonderful range of tourist experiences.

Northern Ireland – Embrace a Giant Spirit

This new brand launched in November 2019 and has sprung to life through a collection of new and unique experiences – 23 are up and running with many

more planned for 2020 and beyond. Be surprised and awakened by a range of giant unforgettable experiences covering culture, adventure, stories and legends, beautiful cities and coastlines, exceptional food and drink, an amazing music scene and our friendly, warm and welcoming people. Immerse yourself in history with a tour around the Walled City of Derry, explore Belfast’s Traditional Music Trail, look to the stars with a visit to the island of Ireland’s first Dark Sky Observatory in the Davagh Forest or sample some home-grown produce straight from the orchard with the Blossom to Bottle experience at Armagh Cider Company. There is also exciting news for Game of Thrones fans with the Game of Thrones Studio Tour launching at Linen Mill Studios later this year.

Ireland’s Hidden Heartlands

Hidden Heartlands encompasses nine Midland counties that hug the majestic River Shannon and the Beara Breifne Way, stretching from Leitrim to Lough Derg. The Heartlands have long been a much-loved secret among many locals who enjoy the natural beauty and expansive panoramic views of its calm lakes, rolling hills and vast woodlands. The waters offer leisurely boat trips, water sports and great fishing, while numerous walks, cycle and pony trekking trails allow you to take in picturesque views and explore the area’s rural heartlands and small villages. For more inspiration and information please visit: www.ireland.com

www.coachtourismassociation.co.uk

partners

Thanks to our CTA Partners

e are very grateful to our CTA Partners whose support is invaluable in helping the organisation achieve its core role of facilitating a series of vibrant B2B networking events throughout the year.

Caledonian Macbrayne operates 30 ferries to highland and island ports on the west coast of Scotland. It is a key partner of the coach tourism sector and provides access to some spectacular and breathtaking destinations on the West Coast islands and peninsulas of Scotland. The ferry company provides Ian Fox. dedicated coach fares and guidance to tour operators including suggested tour itineraries. The advice is designed to make a tour operator’s planning and decision-making quicker and easier than ever, with everything you need to know to take your customers on an unforgettable journey to the Clyde and Hebridean islands. With more than 26 destinations bursting with dramatic scenery, history, culture, wildlife and much more, award winning CalMac has over 160 years’ of experience behind it to help it ensure a premium service at a competitive cost. Contact: Ian Fox www.calmac.co.uk

Fill your heart with Ireland. The island of Ireland is the perfect destination for coach and group holidays. This year your clients are sure to be inspired by the unique and iconic experiences on offer along the Wild Atlantic Way, Ireland’s Ancient East, Ireland’s Hidden Heartlands, in and around Dublin and all across Northern Ireland. Let Ireland capture your heart with its breathtaking landscapes, dramatic coastlines, picturesque villages, vibrant cities and a globally renowned friendly welcome. We are home to world class

Colin Fawcus DFDS Seaways operates passenger ferry services for coach travel on routes from Dover to both Calais and Dunkerque, Newhaven to Dieppe and Newcastle to Amsterdam (IJmuiden). This variety of routes provides access to a wide selection of destinations Graham Hopcraft. across Europe. DFDS Seaways offers the widest choice of entry points into France as well as the Netherlands. DFDS has a dedicated groups department and sales support to assist with your every need. DFDS constantly works with coach operators to enhance and improve port procedures to the benefit of our mutual customers’ experience. With up to 54 daily sailings between Dover and ports in Dunkirk and Calais, as well as up to six daily sailings between Newhaven and Dieppe, it’s easy to take your coach to France. All of DFDS’ ports have good access to transport links, making it easy to drive into France, Belgium, Germany, Holland and beyond. DFDS promises your driver and customers will enjoy a fantastic journey and onboard experience. Contacts: Colin Fawcus and Graham Hopcraft www.dfdsseaways.co.uk

visitor attractions, fantastic culture and music, an internationally lauded food and drink scene, a vibrant year-round events programme and great accommodation options. This year we’re delighted to announce two new brand experiences, Northern Ireland: Embrace a Giant Spirit and Ireland’s Hidden Heartlands, showcasing the wonderful range of tourist experiences available. Contacts: David Wood, Juno Thompson www.tourismireland.com

www.coachtourismassociation.co.uk

Coaches Welcome

● Group rate ● Tour guide and driver free entry ● Meet and greet available* ● Costumed guided tour included

Call us on 01458 832267 or visit www.glastonburyabbey.com for more information *When booked in advance

A packed calendar of events including Outdoor Theatre, Outdoor Cinema, Live Music and more… See our website for more information

Email events@glastonburyabbey.com for details or visit www.glastonburyabbey.com Registered Charity No: 1129263 | Company Registration No: 6873912

partners

Towergate Travel and Towergate Insurance Specialist Motor Division are CTA Partners. Specialists in the long-term provision of Travel, Financial Failure, Bonds, Tour Operator’s Liability, Drivers and Couriers and Travel Extras solutions to the coach holiday industry, Towergate is also leading the way in company pensions provisions, PMI Staff Healthcare and Key Person Protection. Towergate offers public/products liability insurance for tour operators, with policies for either full liability cover, or office combined insurance specifically designed for the needs of the UK travel trade. This covers you against claims such as slips, falls, food poisoning and personal injuries while your clients are in the care of your suppliers, such as accommodation providers and/or transportation services. Professional indemnity insurance for tour operators is included as standard in Towergate’s

Scotland boasts unique culture, history, food, drink and landscapes. When your clients visit Scotland, no matter the season, there is a vast array of things to see and do that are one of a kind. • Only in Scotland can visitors meet our friendly Highland cows on their home turf. • Only in Scotland can your clients sample scotch whisky straight from the barrel. • Only in Scotland can visitors follow in the footsteps of ‘Outlanders’ and queens alike. • We are offering your customers moments and experiences they will find Only in Scotland. This year Scotland is celebrating the Year of Coasts & Waters. Scotland boasts thousands of miles of varied coastline, including many islands. The diverse coastal scenery ranges from dramatic sea stacks to gleaming white beaches. The lochs, rivers and canals also form an important part of the visitor experience with a huge variety of boat trips and cruises. The ways in which Scotland’s coasts and waters have shaped the

tour operators insurance policies and covers against misinterpretation and incorrect information in brochures and advertising material. Towergate is a recommended tour operator insurance partner for some of the industry’s major names. It is an ABTA Partner and recommended by the ABTA board, partners of the Steve Browne. Coach Tourism Association, and the only tour operator insurance broker with a preferred business relationship with IAGTO. Contact: Steve Browne www.towergatechapmanstevens.co.uk

country’s history can also be explored at a range of attractions. This includes an amazing choice of gin and whisky distilleries where clients can learn how Scotland uses its water to produce quality products. While celebrating this year we are also looking forward to 2022 and Lauren Hogg. Scotland’s Year of Stories. The year will shine a spotlight on the richness of our stories, past and present; celebrating our literary icons and heroes, diverse voices, stories that have leapt from page to screen and stage, the richness of our myths, legends and local tales - and the places that have inspired them. Go to www.traveltrade.visitscotland.org for a range of helpful resources, including a free-to-use image and video library and itinerary inspiration. Contact: Lauren Hogg www.traveltrade.visitscotland.org

www.coachtourismassociation.co.uk

welcoming new members

A warm welcome to new members of CTA

TA benefits from strong retention levels of existing members with many having been part of the organisation for decades. We also continue to attract new operator and supplier members and have welcomed many new ones since the last Handbook was published. For operators, membership provides a key forum to meet with other coach tour specialists and provides the opportunity to build important relationships with suppliers in the sector as well as

supporting the role of CTA in promoting travel and tourism by coach. Our supplier members cover all areas of the tourism world from hotels and ferries, to attractions, destinations, software suppliers, insurers, and business services. All of them value the key networking opportunities afforded by CTA membership and recognise it as an extremely costeffective way to build and retain business. We are delighted to welcome a number of new members who have joined over the past year:

Alison Lamb and Zoe Fleming, Liverpool Football Club Stadium Tours.

continued on page 26

www.coachtourismassociation.co.ukâ&#x20AC;&#x201A;

welcoming new members NEW MEMBERS 2019 – 20 COACH OPERATORS AND TOUR WHOLESALERS

SERVICE PROVIDERS

A & P TRAVEL

COACH BUDDY

AC TOURS

COACH TOURS UK MAGAZINE

ACKLAMS COACHES

ATTRACTIONS

BENTLEYS COACHES

AEROSPACE BRISTOL

DRURY HOLIDAYS

ANDERTON BOAT LIFT

EUROPLAN

ANDREW CARNEGIE BIRTHPLACE MUSEUM

J & K COACHES LTD

BELVOIR CASTLE

NATIONAL EXPRESS

BLENHEIM PALACE

PARKERS EXECUTIVE COACHES

BODMIN JAIL

TRAVEL AGENDA

HELMSLEY WALLED GARDEN

TRAVEL WITH MATTHEW

ILFRACOMBE COASTAL CRUISES

TOURIST BOARDS / DESTINATIONS

LAKELAND MOTOR MUSEUM

MIDLOTHIAN & BORDERS TOURISM ACTION GROUP (MBTAG)

LONDON TRANSPORT MUSEUM

VISIT ABERDEENSHIRE

NATIONAL GARDEN SCHEME

HOTELS

PETER PAN MOAT BRAE TRUST

ALMAROSE HOTELS

ROYAL LIVER BUILDING 360

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WAR DOT/JEFF WAYNE’S THE WAR OF THE WORLDS IMMERSIVE EXPERIENCE

FERRY/CRUISE OPERATORS

WINDERMERE LAKE CRUISES

CRUISE AND MARITIME VOYAGES

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Explore

the UK and Europe with

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HOLIDAYS

A vibrant, riverside town, nestled in the beautiful Surrey Hills, offering the best of both worlds.

We would love to see you!

In the historic town centre you will find a variety of heritage attractions as well as a fantastic array of shops, cosy cafés and traditional pubs, excellent theatres, a multiplex cinema, music venues and clubs. Nature lovers can enjoy walks or cycle rides by the River Wey and along the scenic North Downs. Travel out further to discover picture-book villages, historic houses and a wide range of other attractions to visit. With something for everyone and conveniently located between London and the coast, what are you waiting for?

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Coach & Tour Operators

oach operator members of the Coach Tourism Association embody the spirit of the association in promoting excursions, short breaks and holidays by coach. They range from small, family-run companies with a handful of coaches to the largest operators, who provide tours across the UK. In between are many large independent and family-owned companies which are the leading operators in their regions. Together they operate tours throughout the UK and Ireland, to mainland Europe and beyond, including flight-based tours into North America, Asia, South Africa, Australia and New Zealand. Most coach operators provide executive, air-conditioned coaches for private hire, corporate events, conferences and special occasions, and offer contract hire to tour operators within the travel industry. A & P TRAVEL

ANDREW'S OF TIDESWELL LTD

ACKLAMS COACHES

ANGELA HOLIDAYS LTD

ALFA TRAVEL LTD

ARVONIA COACHES LTD

ALL YEAR ROUND HOLIDAYS

AVALON TOURS LTD

Contact: PAUL CARTWRIGHT Tel: 01529 455488 Email: paulaptravel@aol.com Web: www.aandptravel.co.uk 41a High Street, Osbournby, Lincolnshire NG34 0DN

Contact: TIM SMITH Tel: 01482 475212 Email: tim.smith@acklamscoaches.co.uk Web: acklamscoaches.co.uk 179 Ferensway, Hull HU1 3UA

Contact: CAROLINE BROWN Tel: 01257 248000 Email: caroline.brown@alfatravel.co.uk Web: www.alfatravel.co.uk Euxton Lane, Euxton, near Chorley, Lancashire PR7 6AF

Contact: CYNTHIA ATKINSON Tel: 01226 765280 Email: ayrh@sky.com Web: www.allyearroundholidays.com PO Box 4407, Penistone S36 6WL

ALPINE TRAVEL INCORPORATING JONES HOLIDAYS & SILVER STAR HOLIDAYS Contact: CHRIS OWENS Tel: 01492 879133 Email: chris@alpine-travel.co.uk Web: www.alpinetravel.co.uk Builder St West, Llandudno, Conwy LL30 1HH

Contact: CLAIRE MUIR Tel: 01298 871222 opt 5 Email: claire@andrewscoaches.net Web: www.andrews-of-tideswell.co.uk Anchor Garage, Tideswell, Buxton Derbyshire SK17 8RB

Contact: PAULA ROE Tel: 02380 403866 Email: paula@angelaholidays.co.uk Web: www.angelaholidays.co.uk Oaktree House, Bursledon, Southampton, Hampshire SO31 8ES

Contact: SION STOKES Tel: 01286 675175 Email: sion@arvonia.co.uk Web: www.arvonia.co.uk The Square, Llanrug, Caernarfon, Gwynedd LL55 4AA

Contact: LISA HANLON Tel: 01604 599955 Email: lisa@avalontours.co.uk 3 Cornhill Close, Lodge Farm Ind Est, Northampton NN5 7UB

AW EASTONS COACHES LTD

Contact: ROBERT EASTON Tel: 01603 754253 Email: admin@eastonsholidays.co.uk Web: www.eastonsholidays.co.uk Parish Road, Stratton Strawless, Norwich NR10 5LR

ANDERSON TRAVEL GROUP

Contact: MEGHAN ROGERS Tel: 020 7436 9304 Email: meghan.rogers@andersontravel.co.uk Web: www.andersontours.co.uk 220 Tower Bridge Road, London SE1 2UP

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Coach & Tour Operators BAKERS DOLPHIN COACH TRAVEL

BLUEBIRD COACHES (WEYMOUTH) LTD Contact: GEMMA HOARE Tel: 01305 782353 Email: office@bluebirdcoaches.com Web: www.bluebirdcoaches.com 83 The Esplanade, Weymouth, Dorset DT4 7AA

BRETHERTONS GOLD LINE HOLIDAYS LTD Contact: AMANDA HARRINGTON Tel: 01934 415000 Email: amanda.harrington@bakersdolphin.com Web: www.bakersdolphin.com 48 Locking Road, Weston Super Mare, Somerset BS23 3DN

Contact: JOHN BRETHERTON 01772 783795 Tel: Email: admin@brethertonsgoldline.co.uk Web: www.brethertonsgoldline.co.uk Beacon Croft, Thornley With Wheatley, Longridge, Lancashire PR3 2NB

BULLOCKS COACHES BARNES COACHES

Contact: MATT BARNES Tel: 01793 821303 Email: matt.barnes@barnescoaches.co.uk travel@barnescoaches.co.uk Web: www.barnescoaches.co.uk Woodside Road, South Marston Park, Swindon, Wiltshire SN3 4AQ

BAYLISS EXECUTIVE TRAVEL

Contact: ALISTAIR BAYLISS Tel: 01304 363600 Email: enquiries@baylissexecutivetravel.co.uk Web: www.baylissexecutivetravel.co.uk The Old Tilmanstone Colliery, Pike Road, Eythorne, Dover, Kent CT15 4ND

BENTLEYS COACHES

Contact: JASON BENTLEY Tel: 07736 158363 Email: info@bentleyscoaches.co.uk Web: www.bentleyscoaches.co.uk 12 Dale View, Earl Sterndale, Buxton, Derbyshire SK17 0BT

BIRMINGHAM INTERNATIONAL COACHES Contact: MATTHEW WATKISS Tel: 0121 783 4004 Email: info@birminghaminternationalcoaches.co.uk Web: www.birminghaminternationalcoaches.co.uk 10 Fortnum Close, Tile Cross, Birmingham B33 0JT

BLAKES COACHES LTD

Contact: JANET BLAKE Tel: 01398 341160 Email: info@blakescoaches.co.uk Web: www.blakescoaches.co.uk East Anstey, Tiverton, Devon EX16 9JJ

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Contact: ELIZABETH BULLOCK Tel: 0161 428 5265 Email: elizabeth@bullockscoaches.com Web: www.bullockscoaches.com Commercial Garage, Stockport Road, Cheadle, Cheshire SK8 2AG

CAMBRIDGE COACHES

Contact: MARK COLLIER Tel: 01223 398700 Email: coachhire@cambridgecoaches.com Web: cambridgecoaches.com The Coach Yard, Meadow Drove, Earith, Huntingdon, Cambridgeshire PE28 3SA

CELTIC TRAVEL

Contact: WILLIAM DAVIES, JILL DAVIES Tel: 01686 412231 Email: info@celtic-travel.co.uk Web: www.celtic-travel.co.uk New Street, Llanidloes, Powys SY18 6EH

COOKS COACHES

Contact: BILL COOK Tel: 01702 344702 Email: bill@cookscoaches.co.uk Web: www.cookscoaches.co.uk 607 London Road, Westcliff-on-Sea, Essex SS0 9PE

COOPERS TOURS LTD

Contact: GRAHAM COOPER Tel: 0114 248 2859 Email: graham.cooper@cooperstours.co.uk Web: www.cooperstours.co.uk Aldred Close, Norwood Industrial Estate, Killamarsh, Sheffield S21 2JH

CROSSKEYS COACHES

Contact: ALAN JOHNSON Tel: 01303 272625 Email: alan@crosskeys.uk.com debbie@crosskeys.uk.com Web: www.crosskeys.uk.com Crosskeys Business Park, Caesars Way, Folkestone ,Kent CT19 4AL

Coach & Tour Operators CRUSADER HOLIDAYS

DRURY HOLIDAYS LTD

D & H HARROD COACHES LTD

EAGRE COACHES

Contact: GILLIAN KRETZSCHMAR Tel: 01296 310426 Email: gillian@crusader-holidays.co.uk Web: www.crusader-holidays.co.uk Garside Way, Stocklake, Aylesbury, Buckinghamshire HP20 1BH

Contact: ANNE HARROD Tel: 01366 381111 Email: anne@harrodscoaches.co.uk Web: www.harrodscoaches.co.uk Bexwell Aerodrome, Downham Market, Norfolk PE38 9LU

Contact: MICHAEL DRURY Tel: 01234 711318 Email: mike@drurytravel.co.uk Web: www.druryholidays.co.uk 9 West Farm Way, Emberton, Olney, Bucks MK46 5QP

Contact: MATTHEW BARRON Tel: 01302 330330 Email: matthewbarron@wilfreda.co.uk Web: www.wilfreda.co.uk Apex House, Church Lane, Adwick-Le-Street, Doncaster DN6 7AY

DAISH’S HOLIDAYS

EDWARDS COACHES

Contact: MARTIN JENKINS Tel: 01202 638841 Email: martin.jenkins@daishs.com Web: www.daishs.com Bournemouth Sands Hotel, 2 West Cliff Gardens, Bournemouth, Dorset BH2 5HR

Contact: NATHAN GRIFFITH-WILLIAMS Tel: 01443 202048 Email: nathangw@edwardscoaches.co.uk Web: edwardscoaches.co.uk The Courtyard, Parc Busnes Edwards, Llantrisant, CF72 8QZ

DAVID OGDEN HOLIDAYS

ELCOCK REISEN

DAVID SMITH TRAVEL

ELLEN SMITH (TOURS) LTD

DEIRDRE BROWN TRAVEL

FENN HOLIDAYS

DOOR2TOUR.COM

G-LINE HOLIDAYS LTD

Contact: CAROL OGDEN Tel: 01744 606176 Email: carol.ogden@davidogdenholidays.co.uk Web: www.davidogdenholidays.co.uk Baxters Lane, Sutton St Helens, Merseyside WA9 3DH

Contact: DAVID SMITH Tel: 01925 270752 Email: djk.smith@btopenworld.com Web: www.davidsmithtravel.co.uk 23 Old Wargrave Road, Newton-le-Willows, Merseyside WA12 8LU

Contact: DEIRDRE BROWN Tel: 01904 471142 Email: deidre@deirdrebrowntravel.com Web: www.deirdrebrowntravel.com The Landings, Beningbrough, York YO30 1BY

Contact: CAROLINE USMAR, KATIE SMITH Tel: 01732 879102 Email: askmore@door2tour.com Web: www.door2tour.com Albatross House, 14 New Hythe Lane, Larkfield, Kent ME20 6AB

Contact: WYN STEVENS Tel: 01952 265006 Email: enquiries@elcockreisen.co.uk Web: www.elcockreisen.co.uk Springhill, Wellington, Telford Shropshire TF1 3NA

Contact: PAUL TARGETT Tel: 01706 648126 Email: p.targett@ellensmith.co.uk Web: www.ellensmith.co.uk Farriers Chambers, 4 Smith Street, Rochdale OL16 1TU

Contact: PETER FENN Tel: 01354 653329 Email: info@fennholidays.co.uk Web: www.fennholidays.co.uk Whittlesey Road, March, Cambridgeshire PE15 0AG

Contact: ANDREW NESSWORTHY Tel: 01253 725999 Email: andrew@g-lineholidays.co.uk Web: www.g-lineholidays.co.uk 54 St Davids Road South, St Annes on Sea, Lancashire FY8 1TS

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Coach & Tour Operators GALLOWAY COACH TRAVEL LTD

HOUGHS OF LINCOLNSHIRE

GARDINERS NMC

IOW TOURS LTD

Contact: CLARE MILLS 01449 766323 Tel: Email: coach@gallowayeuropean.co.uk Web: www.travel-galloway.com Denters Hill, Mendlesham, Suffolk IP14 5SB

Contact: ADRIAN SMITH 01670 519952 Tel: Email: info@gardinersnmc.co.uk Web: www.gardinersnmc.co.uk 18 Coopies Haugh, Coopies Lane Ind Est, Morpeth NE61 6JN

GLENTON HOLIDAYS

Contact: CHRIS FERNS Tel: 0141 241 6064 Email: enquiries@glentonholidays.com Web: www.glentonholidays.com 30 Gordon Street, Glasgow G1 3PU

GOLD CREST HOLIDAYS LTD

Contact: GEOFF WALMSLEY Tel: 01943 433457 Email: geoff@gold-crest.com Web: www.gold-crest.com Holiday House, Valley Drive, Ilkley, West Yorkshire LS29 8PB

GRAND UK HOLIDAYS

Contact: HAROLD BURKE Tel: 01603 886740 Email: harold.burke@theukholidaygroup.com Web: www.grandukholidays.com The Old Bakery, Queens Road, Norwich, Norfolk NR1 3PL

HAILSTONE TRAVEL LTD

Contact: TINA HAILSTONE Tel: 01268 561305 Email: info@hailstonetravel.co.uk Web: www.hailstonetravel.co.uk 82 Brackley Crescent, Basildon, Essex SS13 1RA

HANSON EXCLUSIVES

Contact: DENISE HANSON Tel: 0113 239 3300 Email: dh@hansonexclusives.co.uk Web: www.hansonexclusives.co.uk 8 Lowtown, Pudsey, West Yorkshire LS28 7AA

HARRY SHAW

Contact: ROBERT SHAW Tel: 02476 455544 Email: robertshaw@harryshaw.co.uk Web: www.harryshaw.co.uk Mill House, Mill Lane, Binley, Coventry Warwickshire CV3 2DU

Contact: ROSINA HOUGH 01472 601088 Tel: Email: houghsoflincolnshire@ntlworld.com Web: www.houghsoflincolnshire.info 80 Middlethorpe Road, Cleethorpes DN35 9PR

Contact: SHIRLEY WINN, GEOFF HOLT 01983 405116 Tel: Email: shirley.winn@iowtours.com geoff.holt@iowtours.com Web: www.iowtours.com 3 New Road, Lake, Isle of Wight PO36 9JN

ITO TOURS LTD

Contact: ANU DESAI Tel: 0117 332 0956 Email: anu@itotours.co.uk Web: www.itotours.com New World Business Centre, San Francisco Suite, Station Road, Warmley, Bristol BS30 8XG

J & K COACHES LTD

Contact: JIM QUINN Tel: 028 8673 7776 Email: jim@jandkcoaches.com Web: www.jandkcoaches.co.uk 4 Coltrim Road, Moneymore, Magherafelt BT45 7QG

JAMESWAY TRAVEL

Contact: JAMES PAK Tel: 01788 575521 Email: admin@jameswaytravel.co.uk jameswaytravel@gmail.com Web: www.jameswaytravel.co.uk Sir Frank Whittle Business Centre, Great Central Way, Rugby, Warwickshire CV21 3XH

JAY & KAY COACH TOURS

Contact: KARL BRAZIER Tel: 01322 522400 Email: karl@jayandkaycoachtours.co.uk Web: www.jayandkaycoachtours.co.uk 8 The Parade, Crayford Way, Crayford, Kent DA1 4JA

JEWELS TOURS

Contact: MELANIE HAFNER Tel: 01474 334434 Email: info@jewelstours.co.uk Web: www.jewelstours.co.uk 56 New Road, Gravesend DA11 0AD

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Our friendly hotels have an array of facilities... • Great locations across the UK with between 30-110 bedrooms • Special group/coach rates • Complimentary onsite car & coach parking PAIGNTON, DEVON

The Palace Hotel

MINEHEAD, SOMERSET

The Northfield

• En-suite bedrooms • Bars, restaurants and relaxing lounge areas • Delectable lunch and dinner menus • Gardens & terraces • Complimentary wi-fi

GRANGE-OVER-SANDS, CUMBRIA

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• Heated indoor pools • Gyms (excluding The Queens) • Evening entertainment at The Queens, The Headland & The Palace Hotel

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Coach & Tour Operators JOHNSON BROS TOURS

Contact: LEE JOHNSON Tel: 01909 720337 Email: enquiries@johnsonstours.co.uk Web: www.johnsonstours.co.uk Portland House, Dukeries Industrial Estate, Worksop S81 7BQ

JOHNSONS QUALITY COACH TRAVEL

LEGER HOLIDAYS

Contact: CHRIS PLUMMER Tel: 01709 833836 Email: chris.plummer@leger.co.uk Web: www.leger.co.uk Sunway House, Canklow Meadows, Rotherham, South Yorkshire S60 2XR

LEISURE TIME (WALES) LTD

Contact: KATIE LEWIS DAVIS 029 2090 1010 Tel: Email: hello@leisuretime.co.uk Web: www.leisuretime.co.uk South Gate House, Wood Street, Cardiff CF10 1EW Contact: JOHN JOHNSON Tel: 01564 797000 Email: info@johnsonscoaches.co.uk Web: www.johnsonscoaches.co.uk Liveridge House, Liveridge Hill, Henley-in-Arden, Warwickshire B95 5QS

JONES HOLIDAYS

Contact: THERESA TAYLOR Tel: 01352 733292 Email: admin@jonesholidays.co.uk Web: www.jonesholidays.co.uk Chester Road, Flint, Flintshire CH6 5DZ

KETTLEWELLS COACHES

Contact: CHRISTINE KETTLEWELL Tel: 01777 860360 Email: christinekettlewell228@btinternet.com Web: www.kettlewellscoaches.co.uk Grove Street, Retford, Nottinghamshire DN22 6LA

KEVENDYS TRAVEL

Contact: CLARE WEBB Tel: 01268 765240 Email: info@kevendys.co.uk Web: www.kevendys.co.uk 13 Riverside House, Lower Southend Road, Wickford, Essex SS11 8BB

KIRBYS COACHES

Contact: DANIEL KIRBY Tel: 01268 777 777 Email: operations@kirbyscoaches.co.uk Web: www.kirbyscoaches.co.uk 2 Princess Road, Rayleigh, Essex SS6 8HR

KLARNERS COACHES LTD

Contact: GRAHAM KLARNER Tel: 01206 654321 Email: info@klarnerscoaches.co.uk Web: www.klarnerscoaches.co.uk 572 Ipswich Road, Colchester, Essex CO4 9HB

LEONS HOLIDAYS

Contact: ROBERT DOUGLAS Tel: 01785 241319 Email: robert@leons.co.uk Web: www.leonsholidays.co.uk Paton Drive, Tollgate Park, Beaconside, Stafford ST16 3EF

LODGE COACHES

Contact: CHRIS LODGE Tel: 01245 231262 Email: chris.lodge@lodgecoaches.co.uk Web: www.lodgecoaches.co.uk The Garage, High Easter, Chelmsford, Essex CM1 4QR

LONGMYND TRAVEL

Contact: VAL SHEPPARD-EVANS Tel: 01743 861999 Email: info@longmyndtravel.co.uk Web: www.longmyndtravel.co.uk The Coach Depot, Lea Cross, Shrewsbury SY5 8HX

MAYNES COACHES LTD

Contact: GORDON MAYNE Tel: 01542 831219 Email: info@maynes.co.uk Web: www.maynes.co.uk 4 March Road, West Buckie AB56 4BU

MEMORY LANE HOLIDAYS & TRAVEL Contact: CHRIS ASHCROFT Tel: 01942 728960 Email: sales@memorylanetravel.co.uk Web: www.memorylanetravel.co.uk B14 William Way, Moss Ind Est, Leigh, WN7 3PT

MOTTS TRAVEL

Contact: ROGER MOTT Tel: 01296 398300 Email: rogerm@mottstravel.com Web: www.mottstravel.com Garside Way, Stocklake, Aylesbury, Buckinghamshire HP20 1BH

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stay with us

BIRMINGHAM · DUBLIN · EDINBURGH · LIVERPOOL · LONDON · LYON · MANCHESTER · MARSEILLE · PARIS · VENICE · YORK FOR GROUP TRAVEL CONTACT: SEAN WILTON · M: +44 7702 874 025 · E: SEAN.WILTON@STAYCITY.COM · STAYCITY.COM

TAKE A WALK ON THE WILDE SIDE Wilde brings bespoke creative design led accommodation. Inspired by the wit of Oscar Wilde, it’s where you will escape, unwind, cook and work in beautiful spaces designed to evoke your curiosity. Book now at STAYCITY.COM/WILDE ESCAPE ORDINARY - Berlin - Edinburgh - London FOR GROUP TRAVEL CONTACT: Sean Wilton - M: +44 7702 874 025 - E: sean.wilton@staycity.com

Coach & Tour Operators NATIONAL EXPRESS

PALMER HOLIDAYS

OWEN'S OF OSWESTRY

PARKERS EXECUTIVE COACHES

P C COACH HOLIDAYS

PARRYS INTERNATIONAL

Contact: HELEN SMYTH 07826 942629 Tel: Email: helen.smyth@nationalexpress.com Web: www.nationalexpress.com/holidays.nationalexpress.com Mill Lane, Birmingham B5 6DD

Contact: LISA PALMER 01924 895849 Tel: Email: lisa.palmer@palmerholidays.com Web: www.palmerholidays.com The Travel Office, Wakefield Road, Normanton, West Yorkshire WF6 2BT

Contact: MIKE OWEN 01691 652126 Tel: Email: mike@owenstravel.co.uk Web: www.owenstravel.co.uk 36-38 Beatrice Street, Oswestry, Shropshire SY11 1QG

Contact: SIMON RUDD 0333 666 1222 Tel: Email: simon.rudd@parkerscoaches.com Web: www.parkerscoaches.com Clavering House, Clavering Place, Newcastle upon Tyne NE1 3NG

Contact: SUZANNE TRAYNOR Tel: 01507 600016 Email: suzanne@pccoaches.co.uk Web: www.pccoaches.co.uk Belvoir Way, Louth LN11 0LQ

Contact: DAVID PARRY Tel: 01922 414576 Email: operations@parrys-international.co.uk Web: www.parrys-international.co.uk Landywood Green, Cheslyn Hay, Walsall, West Midlands WS6 7QX

Mizen Head

Ireland’s most Southwesterly Point on the Wild Atlantic Way

“One of the best attractions in Ireland...”

Pic: John Eagle

“... spellbinding”

Mizen Café & Gift Shop www.mizenhead.ie

GPS: 51° 27’ 0.59” N - 9° 49’ 5.99” W

028-35000 / 35115

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Great for Groups

● 1,400 years of history to discover ● A UNESCO World Heritage site ● ‘Behind the Scenes’ tours and guided visits available

NEW 20 e 0 2 n i r Centr

Visito 20 Events t 20 paces e k c e s B ition des b i h x E l Gui a t i g i D

Melodie.Robson@canterbury-cathedral.org

www.canterbury-cathedral.org

Coach & Tour Operators RADLEY & APPLEBYS HOLIDAYS

SCOTLAND & BATES

RB TRAVEL

SHARPES OF NOTTINGHAM

Contact: KEVIN RADLEY Tel: 01652 653583 Email: enquiries@radleytravel.co.uk Web: www.radleytravel.co.uk The Travel Office, 11 Chapel Court, Brigg, North Lincolnshire DN20 8JZ

Contact: ROGER BULL Tel: 01536 791066 Email: enquiries@rbtravel.co.uk Web: www.rbtravel.co.uk Isham Road, Pytchley, Kettering, Northamptonshire NN14 1EW

READYBUS LTD

Contact: TIM BLOOMFIELD Tel: 07584 392465 Email: tim@readybus.com Web: www.readybus.com Bell Farm, Wexham Park Lane, Wexham, Bucks SL3 6LX

REDFERN TRAVEL

Contact: ELAINE JOHNSON Tel: 01623 627653 Email: elaine@redferntravel.net Web: www.johnsonstours.co.uk The Sidings, off Debdale Lane, Mansfield, Woodhouse, Notts NG19 7FE

RICHARDS BROS

Tel: 01239 613756 Email: enquiries@richardsbros.co.uk Web: www.richardsbros.co.uk Molygrove Garage, Pentood Industrial Estate, Cardigan SA43 3AG

RICHMOND’S COACHES

Contact: DIANE RICHMOND Tel: 01763 848226 Email: diane@richmonds-coaches.co.uk Web: www.richmonds-coaches.co.uk High Street, Barley, Royston, Hertfordshire SG8 8JA

ROADMARK TRAVEL

Contact: DAVID COSTER Tel: 01903 741233 Email: coaches@roadmarktravel.co.uk Web: www.roadmarktravel.co.uk Stockbury House, Church Street, Storrington, Pulborough RH20 4LA

ROBINSONS HOLIDAYS

Contact: MARTIN OSBALDESTON Tel: 01254 889900 Email: martin.osbaldeston@robinsons-holidays.co.uk Web: www.robinsons-holidays.co.uk Park Garages, Great Harwood, Blackburn BB6 7SP

Contact: GEORGINA BATES Tel: 01233 758325 Email: info@scotlandandbates.co.uk Web: www.scotlandandbates.co.uk Heath Road, Appledore, Ashford Kent TN26 2AJ

Contact: TREVOR SHARPE Tel: 0115 9894466/0115 9894555 Email: trevor.sharpe@sharpesofnottingham.com Web: www.sharpesofnottingham.com Unit 10 Canalside Industrial Park, Kinoulton Road, Cropwell Bishop, Nottingham NG12 3BE

SHAWS OF MAXEY

Contact: JANE DUFFELEN Tel: 01778 342224 Email: jane.shaws@btconnect.com Web: www.shawscoaches.co.uk 49 High Street, Maxey, Peterborough, Cambridgeshire PE6 9EF

SHERWOOD TRAVEL

Contact: STUART OAKLAND Tel: 01469 571140 Email: enquiries@sherwoodtravel.co.uk Web: www.sherwoodtravel.co.uk 19 Queens Road, North East Lincolnshire DN40 1QR

SIESTA INTERNATIONAL HOLIDAYS LTD

Contact: JULIE GOFTON Tel: 01642 257934 Email: juliegofton@siestaholidays.co.uk Web: www.siestaholidays.co.uk Siesta House, Waterside Drive, Lamport Street, Middlesbrough TS1 5QL

SIMONDS OF BOTESDALE LTD

Contact: MARTYN SIMONDS Tel: 01379 647300 Email: martyn@simonds.co.uk Web: www.simonds.co.uk Roswald House, Oak Drive, Diss, Norfolk IP22 4GX

SKILLS HOLIDAYS

Contact: HELEN HEYHOE Tel: 0115 977 0080 Email: helen.heyhoe@skills.co.uk Web: www.skills.co.uk Belgrave Road, Bulwell, Nottingham NG6 8LY

SLACKS TRAVEL

Contact: DOROTHY SLACK Tel: 01629 582826 Email: Dorothy@slackscoaches.co.uk Web: www.slackscoaches.co.uk The Travel Centre, Upper Lumsdale, Matlock, Derbyshire DE4 5LB

www.coachtourismassociation.co.uk

Coach & Tour Operators STEWARTS COACHES

VIEWFINDER TOURS

SUCCESS TOURS

WELSH'S COACHES LTD

Contact: MATTHEW HOBBS Tel: 0118 983 1231 Email: matthew@stewartscoaches.com Web: www.stewartscoaches.com Headley Park Eight, Headley Road, Woodley, Reading RG5 4SA

Contact: TONY FLANAGAN Tel: 01225 715060 Email: sales@successtours.com Web: www.successtours.com Oak House, Epsom Road, White Horse Business Park, Trowbridge BA14 0XG

TALLY HO! HOLIDAYS

Contact: DON MCINTOSH Tel: 01548 853081 Email: don@tallyhocoaches.co.uk Web: www.tallyhoholidays.co.uk Station Yard Industrial Estate, Kingsbridge, Devon TQ7 1ES

TAURUS HOLIDAYS

Contact: PAULINE BULL Tel: 01536 791066 Email: taurus@rbtravel.co.uk Web: www.taurusholidays.co.uk Isham Road, Pytchley, Kettering, Northamptonshire NN14 1EW

THREE STAR COACHES

Contact: COLIN DUDLEY Tel: 01582 722626 Email: sales@threestarcoaches.com Web: www.threestarcoaches.com 25a Park Avenue Industrial Estate, Luton LU3 3BP

Contact: MIKE & JANET SCUTT Tel: 01837 861121 Email: viewfindertours@hotmail.com Web: www.viewfindertours.com 1 Broad View, Sourton, Okehampton, Devon EX20 4HJ

Contact: JUDY WELSH Tel: 01977 643873 Email: judy@welshscoaches.com Web: www.welshscoaches.com Field Lane, Upton, Pontefract, West Yorkshire WF9 1BH

WILFREDA BEEHIVE

Contact: MATTHEW BARRON Tel: 01302 330330 Email: matthewbarron@wilfreda.co.uk Web: www.wilfreda.co.uk Apex House, Church Lane, Adwick-le-Street, Doncaster DN6 7AY

WOODS COACHES LTD

Contact: BILL TANSER Tel: 0116 275 9469 Email: bill@woods-coaches.co.uk Web: www.woodscoaches.com 223 Gloucester Crescent, Wigston, Leicester, Leicestershire LE18 4YR

WOODS TRAVEL

Contact: KRISTY ELSMERE Tel: 01243 868080 Email: coachtours@woodstravel.co.uk Web: www.woodstravel.co.uk Park Chambers, Park Road, Bognor Regis, West Sussex PO21 2PX

TITTERINGTON HOLIDAYS

Contact: COLIN TITTERINGTON Tel: 01768 863594 Email: colin@titteringtonholidays.co.uk Web: www.titteringtonholidays.co.uk Central Buildings, Corn Market, Penrith, Cumbria CA11 7HT

TRAVEL WITH MATTHEW

Contact: MATTHEW SUTTON Tel: 07482 181229 Email: hello@travelwithmatthew.com Web: www.travelwithmatthew.com 85 Victoria Street, Dowlais, Merthyr Tydfil CF48 3RN

ULSTERBUS TOURS

Contact: KAY SHARKEY Tel: 028 9033 7004 Email: kay.sharkey@translink.co.uk Web: www.ulsterbustours.com Europa Buscentre, Glengall Street, Belfast BT12 5AH

www.coachtourismassociation.co.ukâ&#x20AC;&#x201A;

Wholesalers & Group Travel

EXPLORE AND ENJOY Discover Ards and North Down. All within an hour of Belfast, a place defined by lush fertile fields and sweeping lough shores. Savour award winning food and drink, be inspired by our creative makers and artists. Immerse yourself in our rich heritage.

IMAGE: NORTHERN IRELAND TOURIST BOARD

Plan your itinerary NOW! Visitor Information Centre: +44 (0)28 9182 6846 ardsvic@ardsandnorthdown.gov.uk visitardsandnorthdown.com

â&#x20AC;&#x201A;www.coachtourismassociation.co.uk

Wholesalers & Group Travel

our packages, which include the booking of hotel accommodation, transport and visits to tourist attractions, are arranged for coach operators by leading wholesalers who are members of CTA. They and many other members are group travel specialists, organising trips and holidays for friends, social clubs or companies. These experts will not only find the best deals but advise on where to go, where to stay and what to do. In short, they take care of everything from coach hire and flight bookings to hotel reservations, local excursions, activities and attractions, as well as all administration. AC TOURS

Contact: STUART GAMM Tel: 020 7737 3414 Email: stuart@actours.co.uk Web: www.actours.travel 17th Floor Millbank Tower, 21 - 24 Millbank, London, SW1P 4QP

ACTION TOURS

Contact: RUTH GOULD/AIDAN NAYLER Tel: 01952 462462 Email: info@actiontours.co.uk Web: www.actiontours.co.uk 5 Aston Street, Shifnal, Shropshire , TF11 8DW

ALBATROSS TRAVEL & LONDON HOTEL TRAVEL SERVICES

Contact: DENISE BRIDGES Tel: 01732 879105 Email: sales@albatrosstravel.com Web: www.albatrosstravel.com Albatross House, 14 New Hythe Lane, Larkfield, Kent ME20 6AB

ASHLEY & NEWEY

STEVEN SCOTT / SHAUN READ / MARTYN HALL 01325 389567 steven@ashleynewey.co.uk / shaun@ashleynewey.co.uk martyn@ashleynewey.co.uk Web: www.ashleynewey.co.uk PO Box 124, Darlington, Durham DL2 2YX

Contact: Tel: Email:

DESTINATION SPECIALISTS

Contact: MARGARET DEVOY Tel: 01534 617677 Email: margaret.devoy@dsljersey.je Web: www.dsljersey.com 8 West's Centre, 11-13 New Street, St Helier, Jersey JE4 0SP

CTA members on Devon Unlocked Fam trip.

www.coachtourismassociation.co.ukâ&#x20AC;&#x201A;

Wholesalers & Group Travel EUROPLAN

NORMAN ALLEN GROUP TRAVEL

GREATDAYS TRAVEL GROUP

TRAVEL AGENDA

HOSPITALITY LINE

TRAVTEL

Contact: ANTONELLA CUNIGLIO Tel: 0039 0456209444 Email: antonellac@europlan.it Web: www.europlan.it via g. d'annunzio, Bardolino, 37011, Italy

Contact: MARTIN SLATER 0161 928 3242 Tel: Email: martin.slater@greatdays.co.uk Web: www.greatdays.co.uk Chapel House, Borough Road, Altrincham, Cheshire WA15 9RA

Contact: ADELE GODDEN 020 8295 8385 Tel: Email: adele.godden@hospitalityline.co.uk Web: www.hospitalityline.co.uk Central Court, Knoll Rise, Orpington, Kent BR6 0JA

Contact: GINNY HILL Tel: 01432 277666 Email: normanallen@group-travel.com Web: www.group-travel.com Portfield House, Daws Road, Hereford, Herefordshire HR1 2JJ

Contact: RICHARD BLAKE 0207 607 8282 Tel: Email: richard.blake@travel-agenda.com Web: www.travel-agenda.com 39-41 North Road, London N7 9DP

Contact: CHRIS EVANS 01534 496625 Tel: Email: chris.evans@citravelgroup.com Web: www.jerseytravel.com Heron House, Jersey Airport, St Peter, Jersey JE1 1BW

ICT GROUP TRAVEL

Contact: JASON TAPPER / GRAEME WALKER Tel: 01708 802350 Email: info@ictgrouptravel.com Web: www.ictgrouptravel.com Gateway House, Stonehouse Lane, Purfleet, Essex, RM19 1NS

JUST FOR GROUPS

Contact: HAROLD BURKE Tel: 01603 886744 Email: harold.burke@theukholidaygroup.com Web: www.theukholidaygroup.com The Old Bakery, Queens Road, Norwich NR1 3PL

MICHELANGELO INTERNATIONAL TRAVEL Contact: RON HEHIR Tel: 07772 569955 Email: ron.hehir@michelangelo.travel Web: www.michelangelo.travel Via Monte Misone, 13b I-38066, Riva Del Garda (TN) , Italy

Colin Dudley, Three Star Coaches.

â&#x20AC;&#x201A;www.coachtourismassociation.co.uk

Tourist Boards & Destinations

ational tourist boards are major supporters of the CTA because they are keen to welcome coach groups – and millions of passengers – to their countries. Likewise many regional tourist offices recognise the huge benefit that coaches bring to hotels, attractions and businesses in their regions. BOURNEMOUTH, CHRISTCHURCH & POOLE TOURISM Contact: SAMANTHA BRACHER Tel: 01202 451741 Email: bcptourism@bcpcouncil.gov.uk Web: www.coastwiththemost.com Town Hall Annexe, St Stephen’s Road Bournemouth BH2 6EA

CALAIS TOURISM BOARD

Contact: CAROLINE DELANGHE Tel: 00 33 3 21 96 61 70 Email: commercialisation@calais-cotedopale.com Web: www.calais-cotedopale.com 12 Bd Clémenceau, 62100, Calais, France

DEVON'S TOP ATTRACTIONS

Contact: ANNE BLACKHAM Tel: 07905 291567 Email: anneblackham@gmail.com marketing@lotstodo.co..uk Web: www.devontopattractions.co.uk Pinhoe Trading Estate, Venny Bridge Exeter EX4 8JN

MIDLOTHIAN & BORDERS TOURISM ACTION GROUP (MBTAG) Contact: YVONNE WAGOUN Tel: 07833 518819 Email: yvonne@mbtag.uk Web: www.scotlandstartshere.com MBTF c/o Papermill, 4 West Mill Road, Lasswade, EH18 1LX

SOUTHERN WALES TOURISM

Contact: VICKY JONES Tel: 01656 815335 Email: vicky.jones1@bridgend.gov.uk Web: www.southernwales.com Level 3, Civic Offices, Angel Street, Bridgend CF31 4WB

THE ROYAL BOROUGH OF WINDSOR AND MAIDENHEAD Contact: JULIA WHITE Tel: 01753 743918 Email: julia.white@rbwm.gov.uk Web: www.windsor.gov.uk York House, Sheet Street, Windsor, Berkshire SL4 1DD

TOURISM IRELAND

FISHGUARD BAY AND GOODWICK CHAMBER OF TRADE AND TOURISM Contact: JEREMY MARTINEAU Tel: 01348 874886 Email: chamber@gofishguard.co.uk Web: www.gofishguard.co.uk 11 New Hill Villas, Goodwick, Pembrokeshire , SA64 0DT

GO TO PLACES - VISITKENT/VISITHERTS Contact: ALANNA KITE Tel: 01227 812912 Email: alanna.kite@visitkent.co.uk Web: www.visitkent.co.uk/trade 28-30 St Peters St, Canterbury, Kent , CT1 2BQ

MEDWAY COUNCIL TOURISM

Contact: MARY SEWELL Tel: 01634 338118 Email: mary.sewell@medway.gov.uk Web: www.visitmedway.org Gun Wharf Dock Road, Chatham Kent , , ME4 4TR

Contact: JUNO THOMPSON Tel: 020 7518 0812 Email: JThompson@tourismireland.com Web: www.tourismireland.com 103 Wigmore Street, London W1U 1QS

VISIT ABERDEENSHIRE

Contact: RAEANNE VERLEGH Tel: 01224 900506 Email: raeanne.verlegh@visitabdn.com Web: raeanne.verlegh@visitabdn.com Amicable House, 252 Union Street, Aberdeen AB10 1TN

www.coachtourismassociation.co.uk

Tourist Boards & Destinations VISIT ENGLAND

Contact: STUART HEATH Tel: 020 7578 1440 Email: Stuart.Heath@visitengland.org Web: www.visitengland.org/ www.enjoyengland.com Sanctuary Buildings, 20 Great Smith Street, London SW1P 3BT

VISIT GUILDFORD

VISIT WALES/CROESO CYMRU

Contact: TRACEY ROGERS Tel: 0300 061 6094 Email: traveltrade@visitwales.com Web: www.traveltrade.visitwales.com QED Centre, Main Ave, Treforest Industrial Est, Pontypridd CF37 5YR

VISITBLACKPOOL

Contact: ALEXANDER JOYNER Tel: 01483 444397 / 01483 444333 Email: Alexander.Joyner@Guildford.Gov.uk / Tic@Guildford.gov.uk Web: VisitGuildford.com Guildford Tourist Information Centre, Guildford House, 155 High Street, Guildford, Surrey GU1 3AJ

Contact: MANDY TYTHE-MCCALLUM Tel: 01253 478216 Email: mandy@visitblackpool.com Web: www.visitblackpool.com Number One Bickerstaff Square, Talbot Road, Blackpool FY1 3AH

VISITSCOTLAND, TOURIST BOARD

VISIT HERTS

Contact: ALANNA KITE 01227 812912 Tel: Email: enquiries@visitherts.co.uk Web: www.visitherts.co.uk c/o Visit Kent 28-30 St Peters St, Canterbury, Kent , CT1 2BQ

Contact: LAUREN HOGG Tel: 0131 472 2408 Email: Lauren.Hogg@visitscotland.com Web: www.traveltrade.visitscotland.org 94 Ocean Drive, Edinburgh EH6 6JH

VISIT ISLE OF WIGHT

Contact: WILLIAM MYLES 01983 521555 Tel: Email: info@visitwight.org Web: www.visitisleofwight.co.uk The Guildhall, High Street, Newport , PO30 1TY

VISIT KENT

Contact: ALANNA KITE Tel: 01227 812912 Email: alanna.kite@visitkent.co.uk Web: www.visitkent.co.uk/trade 28-30 St Peters St, Canterbury, Kent , CT1 2BQ

â&#x20AC;&#x201A;www.coachtourismassociation.co.uk

VISITSTOKE

Contact: CLAIRE WILLIAMS Tel: 01782 236084 Email: tourism@stoke.gov.uk Web: www.visitstoke.gov.uk Tourism Team, Hanley Town Hall floor 3, Albion Street, Stoke-on-Trent ST1 1XP

WALES OFFICIAL TOURIST GUIDES Contact: ALISON HYPHER Tel: 07867 786368 Email: alisonhypher@yahoo.com Web: www.walesbestguides.com

Attractions

oach tours would not be a success story if they had nowhere special to go! That’s why operators of some of the UK’s major visitor attractions are also keen supporters and members of the Coach Tourism Association.

ABBOTSBURY TOURISM

BLENHEIM PALACE

AEROSPACE BRISTOL

BODMIN JAIL

ANDERTON BOAT LIFT

BOMBAY SAPPHIRE DISTILLERY

Contact: MARTIN ALDERMAN Tel: 01305 871130 Email: martin@abbotsbury-tourism.co.uk Web: www.abbotsbury-tourism.com West Yard Barn, West Street, Abbotsbury, DT3 4JT

Contact: ADAM JONES Tel: 0117 403 7692 Email: adam.jones@aerospacebristol.org Web: aerospacebristol.org Hayes Way, Patchway, Bristol, BS34 5BZ

Contact: RACHAEL PACEY Tel: 01606 786777 Email: Rachael.Pacey@canalrivertrust.org.uk Lift Lane, Anderton, Northwich, Cheshire CW9 6FW

Contact: ANDY PRICE Tel: 07881 356599 Email: aprice1@blenheimpalace.com Web: www.blenheimpalace.com Estate Office, Blenheim Palace, Woodstock, OX20 1PP

Contact: TARA JONES Tel: 01208 76292 Email: tara@bodminjail.org Web: www.bodminjail.org Berrycoombe Road, Bodmin, Cornwall, PL31 2NR

Contact: AMY DOBSON Tel: 01256 812911 Email: amy@bombaysapphire.com Web: www.bombaysapphire.com Laverstoke Mill, London Road, Whitchurch, Hants RG28 7NR

ANDREW CARNEGIE BIRTHPLACE MUSEUM Contact: KIRKE KOOK Tel: 01383 724302 Email: info@carnegiebirthplace.com Web: www.carnegiebirthplace.com Moodie Street, Dunfermline, Fife KY12 7PL

NATIONAL MOTOR MUSEUM, PALACE HOUSE & GARDENS

Contact: MANDY LANE Tel: 01590 614645 Email: groups@beaulieu.co.uk Web: www.beaulieu.co.uk Beaulieu, New Forest, Hants, SO42 7ZN

BELVOIR CASTLE

Contact: NICOLA WHEELER Tel: 01476 871022 Email: nwheeler@belvoircastle.com Web: www.belvoircastle.com Belvoir Castle, Belvoir, Leicestershire NG32 1PE

BOWOOD HOUSE & GARDENS

Contact: Groups Co-ordinator Tel: 01249 810961 Email: houseandgardens@bowood.org Web: www.bowood.org Derry Hill, Calne, Wiltshire SN11 0LZ

BROOKLANDS MUSEUM

Contact: Samantha Hart Tel: 01932 857381 Email: samhart@brooklandsmuseum.com Web: www.brooklandsmuseum.com Brooklands Road, Weybridge, Surrey KT13 0QN

www.coachtourismassociation.co.uk

YOUâ&#x20AC;&#x2122;VE GOT WONDERFUL CHILDHOOD MEMORIES SO WHY NOT COME BACK AND MAKE SOME NEW ONES...?

SO MANY REASONS TO RETURN ... Email: visits@coventrycathedral.org.uk Tel: +44 (0)24 7652 1234 1 Hill Top, Coventry CV1 5AB

Attractions BUCKLER’S HARD

Contact: MANDY LANE Tel: 01590 614645 Email: groups@bucklershard.co.uk Web: www.bucklershard.co.uk New Forest, Hants, SO42 7XB

CANTERBURY CATHEDRAL

Contact: Melodie Robson Tel: 01227 862749 Email: Melodie.Robson@canterbury-cathedral.org Web: www.canterbury-cathedral.org 8, The Precincts, Canterbury CT1 2EE

CITY CRUISES

Contact: HEATHER EGERTON Tel: 020 77 400 442 Email: heathere@citycruises.com Web: www.citycruises.com Cherry Garden Pier, Cherry Garden Street, London SE16 4TU

CITY CRUISES POOLE

Contact: CAROL SCOTT Tel: 020 77 400 435 Email: carols@citycruises.com Web: www.citycruisespoole.com The Quay Poole Dorset BH15 1HJ

CASTLE HOWARD

CITY CRUISES YORK

CHATSWORTH HOUSE

Contact: MARK MATTINSON Tel: 020 3876 1575 Email: markm@citycruises.com Web: www.citycruisesyork.com The Boatyard, Lendal Bridge, York YO1 7DP

Contact: Jo Scurr Tel: 01653 648652 Email: jscurr@castlehoward.co.uk Web: www.castlehoward.co.uk York YO60 7DA

Contact: REBECCA OWEN Tel: 01246 565430 Email: visit@chatsworth.org Web: www.chatsworthhouse.org Booking Office, Chatsworth, Bakewell, Derbyshire DE45 1PP

CITY EXPLORER LIVERPOOL

Contact: ANN MEEK Tel: 0151 933 2324 Email: ann.meek@maghullcoaches.co.uk Web: www.cityexplorerliverpool.co.uk Maghull Coaches Ltd, 1-5 Canal Street, Bootle, Liverpool L20 8AB

www.coachtourismassociation.co.uk

Attractions CONTINUUM ATTRACTIONS

FLOORS CASTLE

DEWAR'S ABERFELDY DISTILLERY

Contact: JANE FLYNN Tel: 01573 227 659 Email: events@floorscastle.com Web: www.floorscastle.com Roxburghe Estates Office, Floors Castle, Kelso TD5 7SF

Contact: MONIQUE WHITE Tel: 01904 527735 Email: mwhite@continuumattractions.com Web: www.continuumattractions.com St Edmund’s House, Margaret Street, York, YO10 4UX

Contact: JONATHAN WILSON Tel: 01887 822013 Email: jwilson@bacardi.com Web: dewars.com Aberfeldy, Perthshire, PH15 2EB

EDEN PROJECT

Contact: CLAIRE QUARTERMAINE Tel: 01726 811903 Email: groups@edenproject.com Web: www.edenproject.com Bodelva, St Austell, Cornwall, PL24 2SG

ENGLISH HERITAGE

Contact: MERCEDES PICARD Tel: 0117 975 1349 Email: traveltrade@english-heritage.org.uk Web: www.english-heritage.org.uk/traveltrade 29 Queen Square, Bristol BS1 4ND

GREAT YORKSHIRE SHOW

Contact: SALLY WALL Tel: 01423 546218 Email: sallyw@yas.co.uk Web: www.greatyorkshireshow.co.uk Yorkshire Agricultural Society, Regional Agricultural Centre, Great Yorkshire Showground, Harrogate HG2 8NZ

GRETNA GREEN FAMOUS BLACKSMITHS SHOP Contact: PAULINE PENNIE 01461 337893 Tel: Email: groups@gretnagreen.com Web: www.gretnagreen.com Gretna Green, Scotland, DG16 5E

EXBURY GARDENS & STEAM RAILWAY Contact: LOUISE COOPER Tel: 023 8089 1203 Email: admin@exbury.co.uk Web: www.exbury.co.uk Exbury, Hampshire SO45 1AZ

EXETER CATHEDRAL

Contact: CHRIS BODKIN Tel: 01392 285983 Email: groupbookings@exeter-cathedral.org.uk Web: www.exeter-cathedral.org.uk 1 The Cloisters, Exeter, EX1 1HS

HARROGATE SPRING FLOWER SHOW

Date: 23 – 26 April 2020 Contact: ALISON KERR Tel: 01423 648212 Email: info@flowershow.org.uk Web: www.flowershow.org.uk Great Yorkshire Showground, Harrogate HG2 8NZ

www.coachtourismassociation.co.uk

Attractions HARROGATE AUTUMN FLOWER SHOW

Date: 18 – 20 September 2020 Contact: ALISON KERR Tel: 01423 648212 Email: info@flowershow.org.uk Web: www.flowershow.org.uk Newby Hall & Gardens, Ripon HG4 5AE

HEVER CASTLE & GARDENS

JETSTREAM TOURS LTD

Contact: ROSIE STEWART 01634 525202 Tel: Email: rosie@jetstreamtours.com Web: www.jetstreamtours.com Unit 12 Innovation Studios, Canal Road, Strood, ME2 4DT

LAKELAND MOTOR MUSEUM

Contact: JENNIFER CORMACK 015395 30400 Tel: Email: info@lakelandmotormuseum.co.uk Web: www.lakelandmotormuseum.co.uk Old Blue Mill, Newby Bridge, Sth Lakeland, Cumbria LA12 8TA

LEEDS CASTLE

Contact: STEF HARLOW Tel: 01622 767865 Email: bookings@leeds-castle.co.uk Web: www.leeds-castle.com Maidstone, Kent, ME17 1PL Contact: JENNI SMITH Tel: 01732 861701 Email: groups@hevercastle.co.uk Web: www.hevercastle.co.uk Hever, Kent TN8 7NG

HISTORIC ROYAL PALACES

LIVERPOOL FOOTBALL CLUB

Contact: CHELSEY BROCKLEY Tel: 0151 906 1817 Email: chelsey.brockley@liverpoolfc.com Web: www.liverpoolfc.com Anfield Road, Anfield, Liverpool, L4 0TH

LONDON TRANSPORT MUSEUM

Contact: MATTHEW COULTER Tel: 0203 166 6315 Email: Matthew.Coulter@HRP.org.uk Web: www.hrp.org.uk HM Tower of London, London EC3N 4AB

HELMSLEY WALLED GARDEN

Contact: TRICIA HARRIS Tel: 01439 772314 Email: nancy@ilfracombeprincess.co.uk Web: www.helmsleywalledgarden.org.uk Cleveland Way, Helmsley YO62 5AH

Contact: Ollie Burton Tel: 0343 222 5000 Email: traveltrade@ltmuseum.co.uk Web: www.ltmuseum.co.uk Address: Covent Garden, London WC2E 7BB

JEFF WAYNE’S THE WAR OF THE WORLDS THE IMMERSIVE EXPERIENCE

ILFRACOMBE COASTAL CRUISES

Contact: NANCY HUTCHINGS Tel: 07837 569667 Email: nancy@ilfracombeprincess.co.uk Web: www.ilfracombeprincess.co.uk Ilfracombe Harbour, The Quay, Ilfracombe, North Devon EX34 9EQ

www.coachtourismassociation.co.uk

Contact: Ana Araque Tel: 07914 597013 Email: b2b@dotdot.london Web: www.dotdot.london 56 Leadenhall Street, London, EC3A 2BJ

Attractions NATIONAL GARDEN SCHEME LOWTHER CASTLE

Contact: CLAIRE LOGAN-STEPHENS Tel: 01931 712192 Email: info@lowthercastle.org Web: www.lowthercastle.org Lowther Castle, Penrith, Cumbria, CA10 2HH

MANCHESTER RIVER CRUISES

Contact: SIMON SALT 07906 301222 Tel: Email: info@manchesterrivercruises.com Web: www.manchesterrivercruises.com 84 Hayfield Road, Salford, Manchester, M6 8QA

Contact: LINDA SHELTON Tel: 01483 213919 Email: linda@ngs.org.uk Web: www.ngs.org.uk Hatchlands Park, East Clandon, Guildford, Surrey GU4 7RT

NATIONAL MUSEUM OF THE ROYAL NAVY – PORTSMOUTH Contact: EMMA ABROOK 02392 839766 (option 3) Tel: Email: groups@nmrn.org.uk Web: www.nmrn.org.uk HM Naval Base (PP66), Portsmouth, PO1 3NH

MERSEY FERRIES

Contact: CLAIRE PATROS 0151 330 1458 Tel: Email: claire.patros@merseyferries.co.uk Web: www.merseyferries.co.uk c/o Merseytravel, 1 Mann Island, Liverpool, L3 1BP

AN EXPLOSIVE WARTIME STORY EXPLORE DEVON BY THE SEA See the beauty of the Devon countryside in style from the water!

A great day out

Conveniently located just off the M6 near Carlisle and Gretna Green Ample coach parking

FREE coach parking & FREE ticket for the driver!

Cafe with delicious homecooked food Small Attraction of the Year 2018

Based in Exmouth, Devon 15min off the M5

01395 222144 info@stuartlinecruises.co.uk

www.stuartlinecruises.co.uk 52

Group discounts Fully accessible Eastriggs DG12 6TF info@devilsporridge.org.uk | 01461 700021 www.coachtourismassociation.co.uk

Attractions NEW LANARK WORLD HERITAGE SITE

Contact: RACHEL FORREST Tel: 01555 667220 Email: rachel.forrest@newlanark.org Web: www.newlanark.org New Lanark Mills, New Lanark ML11 9DB

PETER PAN MOAT BRAE TRUST

ROYAL HORTICULTURAL SOCIETY FLOWER SHOWS

Contact: The Ticket Factory Tel: 0800 358 0058 Email: groups@theticketfactory.com Web: www.rhs.org.uk/groups The Royal Horticultural Society, 80 Vincent Square, London SW1P 2PE

RHS GARDEN HARLOW CARR

Contact: ANGELA GREEN Tel: 01387 255549 Email: angela@peterpanmoatbrae.org Web: www.peterpanmoatbrae.org Moat Brae, George Street, Dumfries, DG1 1EA

PORTSMOUTH HISTORIC DOCKYARD

Contact: EMMA ABROOK Tel: 02392 839766 (option 3) Email: phd.groups@nmrn.org.uk Web: www.historicdockyard.co.uk Visitor Centre, Victory Gate, HM Naval Base, Portsmouth PO1 3LJ

ROYAL BOTANIC GARDEN (EDINBURGH)

Contact: CAROLINE GILBERT Tel: 020 7821 3195 Email: groups@rhs.org.uk Web: www.rhs.org.uk/groups RHS Garden Harlow Carr, Harrogate, North Yorkshire HG3 1QB

RHS GARDEN HYDE HALL

Contact: NEEN KELLY Tel: 07776 164107 Email: traveltrade@rbge.org.uk Web: www.rbge.org.uk 20A Inverleith Row, Edinburgh, EH3 5LR

ROYAL BOTANIC GARDENS KEW Contact: BERNARD PATRY Tel: 0208 332 5648 Email: groups@kew.org Web: www.kew.org Kew, Richmond, Surrey, TW9 3AB

Contact: CAROLINE GILBERT Tel: 020 7821 3195 Email: groups@rhs.org.uk Web: www.rhs.org.uk/groups RHS Garden Hyde Hall, Chelmsford, Essex CM3 8ET

RHS GARDEN ROSEMOOR

ROYAL COLLECTION TRUST

Contact: IAIN TERRY Tel: 020 7839 1377 Email: traveltrade@rct.uk Web: www.rct.uk York House, St James’s Palace, London, SW1A 1BQ

www.coachtourismassociation.co.uk

Contact: CAROLINE GILBERT Tel: 020 7821 3195 Email: groups@rhs.org.uk Web: www.rhs.org.uk/groups RHS Garden Rosemoor, Great Torrington, Devon EX38 8PH

Attractions RHS GARDEN WISLEY

Contact: CAROLINE GILBERT Tel: 020 7821 3195 Email: groups@rhs.org.uk Web: www.rhs.org.uk/groups RHS Garden Wisley, Woking, Surrey GU23 6QB

ROYAL LIVER BUILDING 360 Contact: ASHLEY YOUNG 07850 904943 Tel: Email: ashley@heritagegb.co.uk Web: www.rlb360.com Pier Head, Liverpool, L3 1HU

ROYAL MUSEUMS GREENWICH

Contact: Natasha Berbank Tel: 0208 312 8589 Email: traveltrade@rmg.co.uk Web: www.rmg.co.uk/trade National Maritime Museum, Park Row, Greenwich, SE10 9NF

Contact: LAUREN CATTERALL Tel: 01254 812010 Email: lauren@samlesburyhall.co.uk Web: www.samlesburyhall.co.uk Preston New Road, Samlesbury, Preston, Lancashire PR5 0UP

SCONE PALACE

Contact: MARGO BAIRD Tel: 01738 554929 Email: margo.baird@scone-palace.co.uk Web: www.scone-palace.co.uk Perth PH2 6BD

SHAKESPEARE DISTILLERY LTD

Contact: JANE MCKAY Tel: 01789 336559 Email: jane@shakespearedistillery.com Web: www.shakespearedistillery.com Unit A Drayton Manor Drive, Stratford upon Avon, CV37 9RQ

SHAKESPEARE'S GLOBE

Contact: MARCIA CLEMENT Tel: 020 7902 1503 Email: Marcia.C@shakespearesglobe.com Web: www.shakespearesglobe.com 21 New Globe Walk, Bankside, London, SE1 9DT

RUNWAY VISITOR PARK

SHAKESPEARE'S SCHOOLROOM & GUILDHALL

SALISBURY CATHEDRAL

SILVERSTONE EXPERIENCE

Contact: TOURS TEAM Tel: 0161 489 3932 Email: concorde.enquiries@magairports.com Web: www.runwayvisitorpark.co.uk Sunbank Lane, Altrincham, WA15 8XQ

Contact: MARIE THOMAS/HANNAH PAYE Tel: 01722 555120 Email: groups@salcath.co.uk Web: www.salisburycathedral.org.uk Wyndham House, 65 The Close, Salisbury, Wiltshire SP1 2EN

SAMLESBURY HALL

Contact: JANE MCKAY Tel: 07775 587663 Email: jmckay@shakespearesschoolroom.org Web: www.shakespearesschoolroom.org Church Street, Stratford-on-Avon, CV37 6HB

Contact: GILLIAN BELL Tel: 0771 266 4634 Email: Gillian.Bell@silverstone-experience.co.uk Web: www.silverstone-experience.co.uk Innovation Business Centre, Silverstone Circuit, Towcester, NN12 8GX

www.coachtourismassociation.co.ukâ&#x20AC;&#x201A;

Attractions SOUTH DEVON RAILWAY

Contact: DICK WOOD Tel: 07711 552947 Email: dick.wood@southdevonrailway.org Web: www.southdevonrailway.co.uk The Station, Buckfastleigh, Devon, TQ11 0DZ

ST MICHAEL’S MOUNT

Contact: LINDA FISHER Tel: 01736 710507 Email: groups@stmichaelsmount.co.uk Web: www.stmichaelsmount.co.uk St Michael's Mount, Marazion, Cornwall, TR17 0HS

STRAWBERRY FIELD

Contact: GINETTE GOULSTON-LINCOLN, TRAVEL TRADE CONSULTANT Tel: 07958 448 002 Email: ginette@goulston-lincoln.com Web: www.strawberryfieldliverpool.com 16 Beaconsfield Road, Woolton, Liverpool, L25 6EJ

STRAWBERRY FIELDS FARM SHOP Contact: LAURA MOUNCE Tel: 01566 784605 Email: Info@liftonfarmshop.co.uk Web: www.liftonfarmshop.co.uk Lifton, Devon, PL16 0DE

STUART LINE CRUISES

Contact: Jake Stuart and Lauren Clark Tel: 01395 222144 Email: info@stuartlinecruises.co.uk Web: www.stuartlinecruises.co.uk Unit 3 The Point, Exmouth Marina, Exmouth, Devon EX8 1FE

SWANAGE RAILWAY

Contact: DAVID RAWSTHORN Tel: 01929 425800 Email: david.rawsthorn@swanagerailway.co.uk Web: www.swanagerailway.co.uk Station House, Station Approach, Swanage, Dorset BH19 1HB

www.coachtourismassociation.co.uk

TATTON PARK

Contact: ALISON ELLIS Tel: 01625 374416 Email: tattongroups@cheshireeast.gov.uk Web: www.tattonpark.org.uk Tatton Park, Knutsford, Cheshire, WA16 6QN

THAMES CLIPPERS

Contact: BOBBY SZENTE 07894 835375 Tel: Email: bobby.szente@thamesclippers.com Web: www.thamesclippers.com 3rd Floor Clipper House, Trinity Buoy Wharf, London, E14 0JH

THAMES RIVER SIGHTSEEING

Contact: MACIEK IMIOLCZYK Tel: 020 3778 0700 Email: info@thamesriversightseeing.com Web: www.thamesriversightseeing.com/ Westminster Pier, Embankment, London, SW1A 2JH

THE BEATLES STORY

Contact: DANNY EVANS Tel: 0151 705 6618 Email: dannyevans@beatlesstory.com Web: www.beatlesstory.com The Royal Albert Dock, Britannia Vaults, Liverpool, L3 4AD

THE DEVILS PORRIDGE MUSEUM

Contact: ARNA JOHNSTON Tel: 01461 700 021 Email: info@devilsporridge.org.uk Web: www.devilsporridge.org.uk Stanfield, Annan Road, Eastriggs, Dumfries & Galloway DG12 6TF

THE EDINBURGH WOOLLEN MILL

Contact: MICHAEL HOGG Tel: 01228 210 514 Email: michael.hogg@ewm.co.uk Web: www.ewm.co.uk Global House, 5 Castle Street, Carlisle CA3 8SY

Attractions THE HISTORIC DOCKYARD CHATHAM Contact: OLIVIA HORNER Tel: 01634 823815 Email: ohorner@chdt.org.uk sales@chdt.org.uk Web: www.thedockyard.co.uk The Sail & Colour Loft, Chatham, Kent, ME4 4TE

THE HOWLETTS WILD ANIMAL TRUST

Contact: ANNA-LYZE FORWARD 01303 234161 Tel: Email: annalyzef@aspinallfoundation.org Web: www.aspinallfoundation.org Port Lympne Hotel & Reserve, Aldington Road, Lympne, Kent CT21 4LR

THE LOST GARDENS OF HELIGAN

Contact: CAROL BARRETT Tel: 01726 845120 Email: carol.barrett@heligan.com Web: www.heligan.com The Lost Gardens of Heligan, Pentewan, St Austell, PL26 6EN

THE VIEW FROM THE SHARD

Contact: KIRSTY LINTON Tel: 07717862509 Email: kirsty.linton@theviewfromtheshard.com Web: www.theviewfromtheshard.com The View from The Shard, Joiner Street, London, SE1 9QU

TRAGO MILLS

Contact: LIN CLAY 01626 821111 Tel: Email: Lin.Clay@trago.co.uk Web: www.trago.co.uk Trago Mills, Stover, Newton Abbot, Devon, TQ12 6JD

THE NATIONAL TRUST FOR SCOTLAND

WADDESDON MANOR

THE PIECE HALL

Contact: Tel: Email:

Contact: SANDRINE CONTIER-LAWRIE Tel: 0131 458 0204 Email: traveltrade@nts.org.uk Web: www.nts.org.uk/traveltrade Hermiston Quay, 5 Cultins Road, Edinburgh, EH11 4DF

Contact: WELCOME CENTRE Tel: 01422 525217 Email: info@thepiecehall.co.uk Web: www.thepiecehall.co.uk Blackledge, Halifax, HX1 1RE

KIM HALLETT 01296 653209 kim.hallett@waddesdon.org.uk groups@waddesdon.org.uk Web: www.waddesdon.org.uk Waddesdon Manor, Near Aylesbury, Bucks HP18 0JH

THE ROYAL YACHT BRITANNIA Contact: PETE CHAMBERS Tel: 0131 555 8800 Email: groups@tryb.co.uk Web: www.royalyachtbritannia.co.uk Ocean Terminal Leith, Edinburgh, EH6 6JJ

WALES OFFICIAL TOURIST GUIDES Contact: ALISON HYPHER Tel: 07867 786368 Email: alisonhypher@yahoo.com Web: www.walesbestguides.com

www.coachtourismassociation.co.ukâ&#x20AC;&#x201A;

Attractions WARNER BROS. STUDIO TOUR LONDON – THE MAKING OF HARRY POTTER

Contact: CATHY COOK Tel: 0203 427 7587 Email: cathy.cook@warnerbros.com Web: www.wbstudiotour.co.uk Studio Tour Drive Leavesden Hertfordshire WD25 7LR

WEST MIDLAND SAFARI & LEISURE PARK

Contact: SUE DAY Tel: 01299 406468 Email: groups@wmsp.co.uk Web: www.wmsp.co.uk Spring Grove, Bewdley, Worcestershire DY12 1LF

WOBURN SAFARI PARK

Contact: DEBRA KNOX 01525 290407 Tel: Email: Debra.Knox@woburn.co.uk Web: www.woburnsafari.co.uk/groups Woburn Safari Park, Woburn, Bedfordshire, K17 9QN

WWT WETLAND CENTRES

Contact: PENNY READ Tel: 01453 891176 Email: penny.read@wwt.org.uk Web: www.wwt.org.uk/groups Slimbridge, Gloucestershire GL2 7BT

ZSL LONDON ZOO & ZSL WHIPSNADE ZOO Contact: SAM NICHOLLS Tel: 020 7449 6285 Email: Sam.Nicholls@zsl.org Web: www.zsl.org Regent's Park, London, NW1 4RY

WESTMINSTER ABBEY

Contact: LUCY HILLYARD 0207 654 8587 Tel: Email: lucy.hillyard@westminster-abbey.org Web: www.westminster-abbey.org The Chapter House, 20 Dean’s Yard, London, SW1P 3PA

WINDERMERE LAKE CRUISES

Contact: JENNIFER CORMACK Tel: 015394 43360 Email: mail@windermere-lakecruises.co.uk Web: www.windermere-lakecruises.co.uk Winander House, Glebe Road, Bowness on Windermere, Cumbria LA23 3HE

WOBURN ABBEY & GARDENS

Contact: ELLA SHARMAN-DODD Tel: 01525 290333 Email: ella.sharmandodd@woburn.co.uk Web: www.woburn.co.uk Woburn Abbey, Woburn, Bedfordshire, K17 9WA

www.coachtourismassociation.co.uk

Attractions Scotland ANDREW CARNEGIE BIRTHPLACE MUSEUM Contact: KIRKE KOOK Tel: 01383 724302 Email: info@carnegiebirthplace.com Web: www.carnegiebirthplace.com Moodie Street,Dunfermline, Fife KY12 7PL

DEWAR'S ABERFELDY DISTILLERY Contact: JONATHAN WILSON Tel: 01887 822013 Email: jwilson@bacardi.com Web: www.dewars.com Aberfeldy, Perthshire PH15 2EB

FLOORS CASTLE

Contact: JANE FLYNN Tel: 01573 227 659 Email: events@floorscastle.com Web: www.floorscastle.com Roxburghe Estates Office, Floors Castle, Kelso TD5 7SF

GRETNA GREEN FAMOUS BLACKSMITHS SHOP

PETER PAN MOAT BRAE TRUST

Contact: ANGELA GREEN Tel: 01387 255549 Email: angela@peterpanmoatbrae.org Web: www.peterpanmoatbrae.org Moat Brae, George Street, Dumfries DG1 1EA

ROYAL BOTANIC GARDEN (EDINBURGH) Contact: NEEN KELLY 07776 164107 Tel: Email: traveltrade@rbge.org.uk Web: www.rbge.org.uk 20A Inverleith Row, Edinburgh EH3 5LR

SCONE PALACE

Contact: MARGO BAIRD Tel: 01738 554929 Email: margo.baird@scone-palace.co.uk Web: www.scone-palace.co.uk Perth PH2 6BD

THE DEVILS PORRIDGE MUSEUM

Contact: PAULINE PENNIE Tel: 01461 337893 Email: groups@gretnagreen.com Web: www.gretnagreen.com Gretna Green, Scotland DG16 5EA

NEW LANARK WORLD HERITAGE SITE

Contact: RACHEL FORREST Tel: 01555 667220 Email: rachel.forrest@newlanark.org Web: www.newlanark.org New Lanark Mills, New Lanark ML11 9DB

Contact: ARNA JOHNSTON Tel: 01461 700 021 Email: info@devilsporridge.org.uk Web: www.devilsporridge.org.uk Stanfield, Annan Road, Eastriggs, Dumfries & Galloway DG12 6TF

THE EDINBURGH WOOLLEN MILL

Contact: MICHAEL HOGG Tel: 01228 210514 Email: michael.hogg@ewm.co.uk Web: www.ewm.co.uk Global House, 5 Castle Street, Carlisle CA3 8SY

www.coachtourismassociation.co.ukâ&#x20AC;&#x201A;

FREE Information Pack For Coach Operators & Group Organisers FREE Coach Drivers Lunch Voucher Situated Just Off Junction 2 Of The M66 Coach Drop Off/Pick Up Point adjacent to the market Disabled facilities FREE dedicated Coach Parking

Britain’s Favourite Market 2019 Multi Award Winning Market A Top UK Retail Attraction

Visit us any Wednesday, Friday or Saturday for a great day out Bury Market Management: Tel: 0161 253 6520 Web: www.burymarket.com Email: burymarkets@bury.gov.uk : @BuryMarket SatNav BL9 0BJ

www.coachtourismassociation.co.uk

Attractions Scotland THE NATIONAL TRUST FOR SCOTLAND Contact: SANDRINE CONTIER-LAWRIE Tel: 0131 458 0204 Email: traveltrade@nts.org.uk Web: www.nts.org.uk/traveltrade Hermiston Quay, 5 Cultins Road, Edinburgh EH11 4DF

THE ROYAL YACHT BRITANNIA Contact: PETE CHAMBERS 0131 555 8800 Tel: Email: groups@tryb.co.uk Web: www.royalyachtbritannia.co.uk Ocean Terminal Leith, Edinburgh EH6 6JJ

VISITSCOTLAND, TOURIST BOARD

Contact: LAUREN HOGG Tel: 0131 472 2408 Email: Lauren.Hogg@visitscotland.com Web: www.traveltrade.visitscotland.org 94 Ocean Drive, Edinburgh EH6 6JH

www.coachtourismassociation.co.ukâ&#x20AC;&#x201A;

Hotels & Hotel Groups

ajor hotel groups and independent hoteliers all recognise the importance of coaches which bring literally millions of passengers through their doors each year. In the UK the CTA encourages hotels to provide a consistent level of service to coach groups.

7 HOTEL DINER

Contact: CHERYL LEADBEATER Tel: 01959 535890 Email: cheryl@7hoteldiner.co.uk Web: www. 7hoteldiner.co.uk 7 Hotel Diner, London Road, Polhill TN14 7AA

CAIRN HOTEL GROUP

Contact: ANNETTE GALLAGHER Tel: 07918 151256 Email: annette.gallagher@shnl.co.uk Web: www.cairnhotelgroup.com 31 – 40 West Parade, Newcastle upon Tyne NE4 7LB

CLASSIC BRITAIN HOTEL CONSORTIUM Contact: PAULINE BLACK Tel: 01357 529129 Email: pauline@classicbritain.com Web: www.classicbritain.com 3 Dunlop Street, Strathaven, Scotland, ML10 6LA

CRIEFF HYDRO FAMILY OF HOTELS

ACCOR

Contact: TERRI MCALLISTER Tel: 01764 651837 Email: terri.mcallister@crieffhydro.com Web: www.crieffhydrofamily.com Crieff Hydro, Ferntower Road, Crieff, Perthshire PH7 3LQ

Contact: PAULA TURTON Tel: 07508 844 630 Email: paula.turton@accor.com Web: www.all.accor.com 10 Hammersmith Grove, London, W6 7AP

ALMAROSE HOTELS

Contact: STACY WHITTINGTON Tel: 07741 325452 Email: stacy.whittington@almarosehotels.com Web: almarosehotels.com The Hub, Chesford Grange Hotel, Kenilworth, Warwickshire CV8 2LD

BEST WESTERN HOTELS & RESORTS GB

Contact: MATT WALLACE Tel: 01904 695582 Email: Matthew.Wallace@bestwestern.co.uk Web: www.bestwestern.co.uk Consort House, Amy Johnson Way, Clifton Moor, York YO30 4GP

www.coachtourismassociation.co.uk

DAISH’S HOLIDAYS

Contact: MARTIN JENKINS Tel: 01202 638841 Email: martin.jenkins@daishs.com Web: www.daishs.com Bournemouth Sands Hotel, 2 West Cliff Gardens, Bournemouth, Dorset BH2 5HR

DALATA HOTEL GROUP – CLAYTON HOTELS & MALDRON HOTELS Contact: JAVIER OMENACA Tel: 07540 243353 Email: jomenaca@dalatahotelgroup.com Web: www.dalatahotelgroup.com 4th Floor Burton Court, Burton Hall Drive, Sandyford, Dublin 18

Hotels & Hotel Groups GLH HOTELS

CHRIS BALL 07917 244536 chris.ball@glhhotels.com elizabeth.collins@glhhotels.com Web: www.glhhotels.com 110 Central Street, London, EC1V 8AJ

Contact: Tel: Email:

GRAND UK HOTELS

Contact: HAROLD BURKE Tel: 01603 886744 Email: harold.burke@theukholidaygroup.com Web: www.theukholidaygroup.com The Old Bakery, Queens Road, Norwich NR1 3PL

HILTON WORLDWIDE

Contact: PAULA WARD Tel: 0207 856 8179 Email: paula.ward@hilton.com Web: www.hilton.co.uk Maple Court, Reeds Crescent, Watford, Hertfordshire WD24 4QQ

HOLDSWORTH HOTELS

Contact: ANDY KINNAIRD Tel: 01983 861111 Email: info@holdsworthhotels.co.uk Web: www.holdsworthhotels.co.uk 1-5 Park Road, Shanklin, Isle of Wight, PO37 6BB

JURYS INN GROUP

Contact: ASHOK SEHJAL Tel: 07940 475 482 Email: ashok_sehjal@jurysinns.com Web: www.jurysinns.com Jurys Inn Head Office, 31-35 Clarendon Road, Watford, Hertfordshire WD17 1JA

LGH HOTELS MANAGEMENT

Contact: LISA HOLLY Tel: 07399 508796 Email: lisa.holly@lghhm.com Web: www.lghhm.com Holiday Inn London Heathrow M4J4, Sipson Road, West Drayton UB7 0JU

MANOR HOTEL EX8 LTD

Contact: AMY MILLS Tel: 01395 272549 Email: manorex8@gmail.com Web: manorexmouth.co.uk The Beacon, Exmouth, Devon EX8 2AG

MARRIOT HOTELS Tel: 07785 995342 Email: mhrs.ltnch.nationalsales@marriott.com Web: www.marriott.co.uk Cedar House, 750 Parkland Sq, Capability Green, Luton LU1 3LU

MARSHAM COURT HOTEL

HOUSE OF DANIEL THWAITES

Contact: ALAN LLOYD Tel: 07854 806836 Email: alanlloyd@thwaites.co.uk Web: www.thwaites.co.uk Thwaites Hotels & Spas, Star Brewery, Penny Street, Blackburn BB1 6HL

JUPITER HOTELS

Contact: DAVE BISGROVE Tel: 07766 253881 Email: David.Bisgrove@JupiterHotels.co.uk Web: www.JupiterHotels.co.uk 1st Floor, 40 Oxford Road, High Wycombe, Bucks HP11 2EE

Contact: JANE SWIFT Tel: 01202 446612 Email: jane@marshamcourthotel.co.uk Web: www.marshamcourthotel.co.uk 3 Russell Cotes Road, East Cliff, Bournemouth BH1 3AB

MILL RYTHE HOLIDAY VILLAGE – AWAY RESORTS Contact: CATHY MURPHY Tel: 0330 053 7000 Email: cathy.murphy@awayresorts.co.uk Web: www.awayresorts.co.uk/mill-rythe Mill Rythe Holiday Village, Havant Rd, Hayling Island, PO11 0PB

www.coachtourismassociation.co.uk

Hotels & Hotel Groups MODERN HOTELS JERSEY

Contact: CAROLINE HADFIELD Tel: 0770 101 3871/01534 759529 Email: caroline.hadfield@themoderngroup.com Web: www.themayfairjersey.com Brooklyn Street, St Helier, Jersey, JE1 4HD

PORTBYHAN HOTEL

Contact: CHRIS BAILEY-LEWIS & STACEY CAHILL Tel: 01503 262071 Email: sales@portbyhan.com Web: portbyhan.com The Quay, West Looe, Cornwall PL13 2BU

PROVIDENCE HOSPITALITY

Contact: JESS DOWELL Tel: +44 (0) 1803 555 121 Mob: +44 (0) 7946 444460 Email: jessd@providencehospitality.co.uk Web: www.providencehospitality.co.uk Head Office: The Palace Hotel, Esplanade Road, Paignton, Devon TQ4 6BJ

ST GILES HEATHROW

Contact: JAMILA PANCHOO Tel: 0207 300 3055 Email: jpanchoo@stgiles.com Web: www.stgileshotels.com Hounslow Road, Feltham, TW14 9AD

STARBOARD HOTELS

Contact: IAN MARSH 07917 754250 Tel: Email: ian.marsh@starboardhotels.com Web: www.starboardhotels.com Park House, 10 Penn Road, Beaconsfield, Bucks HP9 2LH

STAYCITY GROUP

Contact: SEAN WILTON Tel: 01904 550571 Email: Sean.Wilton@Staycity.com Web: Staycity.com Mission Hall, 11 Mill Street, Dublin, D08 E3OR

STRATHMORE HOTELS

RBH HOSPITALITY MANAGEMENT

Contact: HAYLEY BRIGHAM Tel: 07789 271393 Email: hayley.brigham@rbhmanagement.com Web: www.rbhmanagement.com 40 Brand Street, Glasgow,, G51 1OG

Contact: CHELSEA FAULDS Tel: 01355 266886 Email: groupsales@strathmorehotels.com Web: www.strathmorehotels.com 116 Strathmore House, East Kilbride, Lanarkshire G74 1LF

RENDEZVOUS HOTEL

Contact: AMANDA CASEY Tel: 01756 700100 Email: AmandaCasey@Rendezvous-Skipton.com Web: www.rendezvous-skipton.com Keithley Road, Skipton,, BD23 2TA

ROYAL YORK & FAULKNER

Contact: SARA HOOK Tel: 01395 513043 Email: sara.hook@royalyorkhotel.co.uk Web: www.royalyorkhotel.co.uk The Esplanade, Sidmouth,, EX10 8AZ

â&#x20AC;&#x201A;www.coachtourismassociation.co.uk

VINE HOTELS

Contact: LIZ WOOD Tel: 07552 128054 Email: lizwood@vinehotels.co.uk Web: www.vinehotels.co.uk Kenwood Hall Hotel, Kenwood Road, Sheffield, South Yorkshire S7 1NQ

Ticket Agencies & Hospitality Providers

oach tour operators have played a major part in driving the increased demand for theatre tickets, musicals and concerts, not just in London but at venues throughout the UK. Ticket agencies are keen supporters of the CTA and provide a personal service to our coach operator members as do hospitality providers, who can book a wide range of restaurants and pubs that are keen to welcome coach parties. ENCORE TICKETS

Contact: SERGIO CICALO Tel: 020 7492 1525 Email: scicalo@encore.co.uk Web: www.encore.co.uk Harling House, 47-51 Great Suffolk Street, London SE1 0BS

GROUP LINE

Contact: MONIKA ZYWCZAK Tel: 020 8544 7543 Email: MonikaZywczak@theambassadors.com Web: www.groupline.com New Wimbledon Theatre, 93 The Broadway, Wimbledon London SW19 1QG

PLANET HOLLYWOOD

Contact: TONY LINCOLN 020 7024 8456 Tel: Email: tlincoln@planethollywoodintl.com salesuk@planethollywoodintl.com Web: www.planethollywoodlondon.com 57-60 Haymarket, London SW1Y 4QX

www.coachtourismassociation.co.ukâ&#x20AC;&#x201A;

Ferry, Fixed Link and Cruise Operators CALMAC FERRIES

Contact: IAN FOX, Senior Account Manager Tel: 07867 527690 Email: ian.fox@calmac.co.uk Web: www.calmac.co.uk Ferry Terminal, Gourock PA19 1QP

CONDOR FERRIES

Contact: JONATHAN GODSON 01202 207207 Tel: Email: Jonathan.Godson@condorferries.co.uk Web: www.condorferries.co.uk Condor House, New Harbour Road South, Hamworthy, Poole BH15 4AJ

CROISI EUROPE RIVER CRUISES

Contact: GABRIELLE ALAM 0208 328 0649 Tel: Email: galam@croisieurope.com Web: www.croisieurope.co.uk Eyes2marketUK, 1 Lyric Square, London , W6 0NB

CRUISE AND MARITIME VOYAGES

EUROTUNNEL LE SHUTTLE

Contact: TRACY BAYLISS Tel: 0844 335 8446 Email: coachsales@eurotunnel.com Web: www.eurotunnel.com UK Terminal, Ashford Road, Folkestone, Kent CT18 8XX

HOVERTRAVEL

Contact: PAT SOWERBUTTS 01983 717700 Tel: Email: pat.sowerbutts@hovertravel.com Web: www.hovertravel.com Quay Road, Ryde, Isle of Wight , PO33 2HB

P&O FERRIES

Contact: DANIELLE WHARRAD 08716 641 641 Tel: Email: danielle.wharrad@poferries.com Web: www.poferries.com Channel House, Channel View Road, Dover, Kent CT17 9TJ

RED FUNNEL

Contact: SARAH DAWSON 08704 448889 Tel: Email: sales@redfunnel.co.uk Web: www.redfunnel.co.uk 12 Bugle Steet, Southampton SO14 2JY Contact: DEBORAH RIXSON Tel: 01708 893109 Email: groups@cruiseandmaritime.com Web: www.cruiseandmaritime.com Gateway House, Stonehouse Lane, Purfleet, Essex RM19 1NS

WIGHTLINK ISLE OF WIGHT FERRIES Contact: MARK JAMES Tel: 023 92 855242 Email: MarkJames@Wightlink.co.uk Web: www.wightlink.co.uk Gunwharf Road, Portsmouth PO1 2LA, ,

DFDS

Contact: GRAHAM HOPCRAFT Tel: 07702 811161 Email: uk.coaches@dfds.com Web: www.dfds.co.uk/coaches INTL Passenger Terminal, North Shields, Tyne and Wear NE29 6EE

â&#x20AC;&#x201A;www.coachtourismassociation.co.uk

B2B Service Providers

rofessional advisers, travel insurance, IT specialists, brochure producers and designers as well as the industry trade publications are among companies who provide services to the coach industry.

TOWERGATE CHAPMAN STEVENS COACH TOURS UK MAGAZINE

TONY GILPIN 01932 334140 tony.gilpin@towergate.co.uk www.towergatechapmanstevens.co.uk www.towergatetravel.com 3000 Hillswood Drive, Hillswood Business Park, Chertsey, Surrey KT16 0RS

Contact: Tel: Email: Web:

Contact: MATTHEW INGLIS Tel: 01733 363480 Email: editor@coachtoursuk.com Web: www.coachtoursuk.com 4 Milnyard Square, Bakewell Road, Orton Southgate, Peterborough PE2 6GX

DISTINCTIVE SYSTEMS LTD

ARTHUR J GALLAGHER

Contact: GEORGE BRYANT Tel: 01494 897512 Email: george_bryant@ajg.com Web: www.ajg.com 2nd Floor Buckingham Court, Kingsmead Business Park, London Road, High Wycombe HP11 1JU

BLUEPRINT MEDIA

Contact: NICK BEVAN Tel: 01743 231135 Email: nick@blueprintmedia.org.uk Web: www.blueprintguide.co.uk Suite 1 Sabrina House, Longden Coleham, Shrewsbury , SY3 7BF

Contact: ANDREW FRASER Tel: 01904 692269 Email: sales@distinctive-systems.com Web: www.distinctive-systems.com Amy Johnson Way, York YO30 4XT

MADE

BUS & COACH BUYER

Contact: MARK WILLIAMS Tel: 01733 362300 Email: mark@busandcoachbuyer.com Web: www.busandcoachbuyer.com 4 Milnyard Square, Bakewell Road, Orton Southgate, Peterborough PE2 6GX

Contact: JONATHAN MOUNTFORD Tel: 020 7831 8105 Email: jonathan@made.travel Web: www.made.travel 27 Newton Street, London WC2B 5EL

COACH BUDDY

Contact: TONY HENTHORN Tel: 07590 750128 Email: Tony.Henthorn@coachbuddy.org.uk Web: www.coachbuddy.org.uk Woodgate Barn, 35 Maxey Road, Helpston, Peterborough PE6 7DP

PLUM PUBLISHING/MARSHBROOK PRINT

Contact: STEVE ROONEY Tel: 01694 731510 Email: steve.rooney@busandcoach.com Web: www.busandcoach.com Unit 4 Marshbrook Business Park, Church Stretton SY6 6QE

www.coachtourismassociation.co.ukâ&#x20AC;&#x201A;

B2B Service Providers ROADCHEF

Contact: LUKE GROSS Tel: 07917 268861 Email: luke.gross@roadchef.com Web: www.roadchef.com Roadchef House, Norton canes MSA, Betty's Lane, Norton Canes, Cannock WS11 9UX

TRAVELBEAT LTD

ROEVILLE RESERVATION SOFTWARE

Contact: JOHN BRIDGE, SIOBHAN HARRISON Tel: 01444 473278 Email: mixitup@travelbeat.co.uk Web: http://travelbeat.co.uk International House, 24 Holburn Viaduct, London EC1A 2BN

Contact: MR DAN CADDICK Tel: 01302 841333 Email: sales@roeville.com Web: www.roeville.com Station House, East Lane, Stainforth, Doncaster DN7 5HF

WRIGHTSURE SERVICES (HAMPSHIRE) LTD

STRONG RECRUITMENT

Contact: KELLY STRONG 020 7493 2555 Tel: Email: kelly@strongrecruitment.co.uk Web: www.strongrecruitment.co.uk 4th Floor Grays Inn House, 127 Clerkenwell Road, London EC1R 5DB

Contact: ANDREW DAY Tel: 01329 820762 Mobile: 07740 107942 Email: andrewd@wrightsure.com Web: www.wrightsure.com Unit D2 Fareham Heights, Standard Way, Fareham, Hants PO16 8XT

STUART RENDER TOURISM

Contact: STUART RENDER Tel: 07760 172773 Email: stuart@stuartrendertourism.co.uk Web: www.stuartrendertourism.co.uk Consultancy, writing and PR support

â&#x20AC;&#x201A;www.coachtourismassociation.co.uk

Industry Associates

ndustry associates include marketing and lobbying organisations from within the coach, group travel, tourism and hospitality sections as well as national tourist boards, the Confederation of Passenger Transport, trade organisation for coach companies, and the Association of Group Travel Organisers.

ASSOCIATION OF GROUP TRAVEL ORGANISERS Contact: WENDY HARTLEY-SCARFF Tel: 020 8253 4505 Email: ceo@agto.co.uk Web: www.agto.co.uk

EUROPEAN TOUR OPERATORS ASSOCIATION Contact: TOM JENKINS Tel: 020 7499 4412 Email: info@etoa.org Web: www.etoa.org Barnards Inn, 86 Fetter Lane, London, EC4A 1AD

CONFEDERATION OF PASSENGER TRANSPORT UK Contact: ANDY WARRENDER 020 7240 3131 Tel: Email: andyw@cpt-uk.org Web: www.cpt-uk.org Fifth Floor (South), Chancery House, 53-64 Chancery Lane, London WC2A 1QS

THE TOURISM SOCIETY Tel: 020 7269 9693 Email: director@tourismsociety.org Queens House, 55-56 Lincoln’s Inn Fields, London WC2A 3BH

www.coachtourismassociation.co.uk

Industry Associates THE TRAVEL ADVICE CENTRE

Contact: LINDA ALLISTON Tel: 020 7962 9934 Email: linda_a@advice-centre.co.uk Web: www.thetraveladvicecentre.co.uk Unit 114 Belgravia Workshops, 159-163 Marlborough Road, London N19 4NF

TOURISM ALLIANCE

Contact: KURT JANSON Tel: 020 3117 0664 Email: kurt.janson@tourismalliance.com Web: www.tourismalliance.com 3 Gainsford Street, London SE1 2NE

John Wales, CTA chair with three Vikings at Conference reception.

â&#x20AC;&#x201A;www.coachtourismassociation.co.uk

CTA Coach Operators by County ENGLAND

PAGE

AVON ITO Tours

BEDFORDSHIRE Three Star Coaches

GREATER MANCHESTER

Memory Lane Holidays & Travel

HAMPSHIRE 44

BERKSHIRE Stewarts Coaches

PAGE

Angela Holidays

HERTFORDSHIRE 44

BUCKINGHAMSHIRE

Richmond's Coaches

ISLE OF WIGHT

Drury Holidays

IOW Tours

Motts Travel

KENT

Readybus

Bayliss Executive Travel

Crosskeys Coaches

Door2tour.com

Fenn Holidays

Jay & Kay Coach Tours

Shaws Of Maxey

Jewels Tours

Scotland & Bates

CAMBRIDGESHIRE Cambridge Coaches

CHESHIRE Bullocks Coaches

CUMBRIA Titterington Holidays

DERBYSHIRE Andrew’s Of Tideswell

Bentleys Coaches

Slacks Travel

DEVON Blakes Coaches

Tally Ho! Holidays

Viewfinder Tours

DORSET Bluebird Coaches (Weymouth)

Daish’s Holidays

EAST YORKSHIRE Acklams Coaches

ESSEX Cooks Coaches

Crusader Holidays

Hailstone Travel

Kevendys Travel

Kirbys Coaches

Klarners Coaches

Lodge Coaches

LANCASHIRE Ellen Smith (Tours)

Alfa Travel

Brethertons Gold Line Holidays

G-Line Holidays

Robinsons Holidays

LEICESTERSHIRE Woods Coaches

LINCOLNSHIRE A & P Travel

Houghs Of Lincolnshire

P C Coach Holidays

LONDON Anderson Travel Group

MERSEYSIDE David Ogden Holidays

David Smith Travel

NORFOLK AW Eastons Coaches

D & H Harrod Coaches

Grand UK Holidays

Simonds Of Botesdale

www.coachtourismassociation.co.uk

CTA Coach Operators by County PAGE NORTH EAST LINCOLNSHIRE Sherwood Travel

NORTH LINCOLNSHIRE Radley & Applebys Holidays

PAGE Jamesway Travel

Johnsons Quality Coach Travel

WEST MIDLANDS 42

NORTH YORKSHIRE

Birmingham International Coaches

National Express

Deirdre Brown Travel

Parrys International

Siesta International Holidays

WEST SUSSEX

NORTHAMPTONSHIRE

Roadmark Travel

42 45

Avalon Tours

Woods Travel

Taurus Holidays

WEST YORKSHIRE

RB Travel

Gold Crest Holidays

Hanson Exclusives

Palmer Holidays

Welsh’s Coaches

NORTHUMBERLAND Gardiners NMC

NOTTINGHAMSHIRE Johnson Bros Tours

WILTSHIRE

Kettlewells Coaches

Barnes Coaches

Redfern Travel

Success Tours

Sharpes Of Nottingham

NORTHERN IRELAND

Skills Holidays

J & K Coaches

Ulsterbus Tours

SHROPSHIRE Elcock Reisen

SCOTLAND

Longmynd Travel

Glenton Holidays

Owen’s Of Oswestry

Maynes Coaches

WALES

SOMERSET Bakers Dolphin Coach Travel

SOUTH YORKSHIRE

CARDIGAN Richards Bros

All Year Round Holidays

CONWY

Coopers Tours

Alpine Travel

Eagre Coaches

FLINTSHIRE

Leger Holidays

Jones Holidays

Wilfreda Beehive

GLAMORGAN

STAFFORDSHIRE Leons Holidays

SUFFOLK Galloway Coach Travel

TYNE & WEAR Parkers Executive Coaches WARWICKSHIRE Harry Shaw

32 38

Edwards Coaches

Leisure Time (Wales)

Travel with Matthew

GWYNEDD Arvonia Coaches

POWYS Celtic Travel

www.coachtourismassociation.co.uk

Advertisers Index ADVERTISER

ADVERTISER

PAGE

7 Hotel Diner

London Transport Museum

Ards & North Down

Mizen Head Signal Station

Bakers Dolphin Travel

Old Royal Naval College

Bowood

Providence Hospitality

Brecon Mountain Railway

Roeville Computer Systems

Brooklands

Royal Horticultural Society

Inside front

Bury Markets Management

Royal Museums Greenwich

Canterbury Cathedral

Southern Wales Tourism

Coventry Cathedral

Staycity

Stuart Line Cruises

The Devil's Porridge Museum

The View from the Shard

Cruise & Maritime Voyages

Daish's Holidays

DFDS Seaways

Edwards Coaches

Tourism Ireland

Eurotunnel

Visit Caerphilly

Floors Castle

Wembley Stadium Tours

9 36

18-19 39 11

Glastonbury Abbey

West Midland Safari & Leisure Park

Guildford Tourism

Wrightsure Insurance Group

Historic Royal Palaces

WWT Wetland Centres

ICT Group Travel

Jeff Wayne's The War of the Worlds

PAGE

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