For many years UT’s supply chain management program has enjoyed an excellent reputation as one of the premier programs in the country. Each year hundreds of students and executives participate in our top ranked educational programs, cutting edge research, and industry forums.
Through our extensive relationships with industry, we’ve learned that firms want a single resource that offers a comprehensive menu of supply chain programs—in education, research, and consultative problem solving. Just as important, they’re hungry to learn more about the global aspects of supply chain management. The University of Tennessee’s College of Business Administration took action to meet those needs. Enriching our global offerings became our priority. As a result, we entered into partnerships with three world renowned universities and institutes across the globe; launched a global supply chain forum with Fortune 100 leaders; collaborated with our international partners to create an executive MBA with a global supply chain focus; formed an advisory board of 30 vice presidents of supply chain to guide and inform our global activities; and created a single entity to serve as the primary resource for all things supply chain at UT: The Global Supply Chain Institute. As we make the transition from a nationally ranked program to a world class resource for global supply chain expertise, we invite you to learn more about our comprehensive offerings. The Institute has the expertise you need, whether you’re an aspiring supply chain director looking for a global EMBA to take your career to the next level, a busy executive who needs resources to stay current on best practices, or a manager whose firm needs a supply chain audit to expose inefficiencies. In the next few pages you’ll learn much more about our programs and our approach.
D i s c o v e r w h at m a k e s u s d i ffe r e n t.
The Global Supply Chain Institute: World Class. Worldwide.
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The University of Tennessee College of Business Administration In 2011, UT’s top-ranked supply chain management program introduced The Global Supply Chain Institute to coordinate its broad spectrum of supply chain offerings and fulfill industry’s need for global supply chain information and best practices. The Institute delivers executive education, industry forums, research initiatives, custom programs, global partnerships, corporate audits, and more. The structure of this new center of expertise makes it easier for both companies and prospective students to determine the supply chain offerings best suited to their needs. “Companies are understandably frustrated by having to fulfill their research and education needs at four or five different institutions,” said J. Paul Dittmann, Ph.D., Executive Director of the Institute. “Companies like Eastman and Honeywell and Lowe’s are looking for a one-stop provider for their supply chain education, research, and hiring needs, and that’s what we give them. If you want practical solutions and hands-on research applied to real-world issues, UT’s Global Supply Chain Institute is the place to be,” Dittmann said.
“I love the fact that UT has created The Global Supply Chain Institute because there really is no such thing as a purely North American supply chain anymore. UT’s global supply chain programs are a tremendous opportunity for companies to be engaged in dialogue on issues that span borders across the world.” Dave Clark, Vice President of North American Operations, Amazon.com, and UT graduate, presenting at the Fall 2010 Supply Chain Forum
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UT’s College of Business Administration has 5,300 undergraduate and UT’s new state-of-the-art James A. Haslam II Business Building
graduate students out of a total campus population of 27,000. The
The Institute also brings a global perspective to supply chain issues through its relationships with academic institutions in Asia, Latin America, and Central and Western Europe. The partnerships between UT’s nationally ranked supply chain management program and top-tier international institutions such as ESSEC Business School—ranked eighth in the world for executive education by the Financial Times—ensure a full spectrum of support to meet stakeholders’ global supply chain needs.
College’s Marketing and Logistics Department has more undergraduates than any other department. Established in 1914, the College employs 121 faculty members and administers six centers, three
“Giving students this international exposure and allowing companies to interface globally is a huge advantage for UT,” said Dave Clark, Amazon.com’s Vice President of North American Operations and a member of UT’s Supply Chain Forum. “It’s a unique feature of UT’s program that a lot of schools don’t have.” The global partnerships are a key factor in UT’s uniquely holistic approach to supply chain management. “Other institutions focus on one aspect of the supply chain, whether it’s procurement or operations or manufacturing or logistics,” Matt Myers, Ph.D., Associate Dean of Executive Education and Nestlé USA Professor of Marketing said. “Instead, our approach covers one end of the supply chain to the other, across multiple geographies. We look at the supply chain problem from dirt to dirt—from raw materials procurement all the way down to the point of sale and the end user.”
institutes, and four forums. The College’s supply chain programs consistently earn top marks in rankings by Supply Chain Management Review, AMR Research, U.S. News & World Report, and others.
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Today’s supply chain executives face unprecedented challenges, from natural disasters to political unrest, volatile commodity prices, and changing consumer behavior. It’s critical for those in this dynamic, fastmoving field to keep pace with industry trends and in dialogue with peers facing the same pressures and shifting business landscape. UT’s extensive ties with industry keep it grounded in realworld problems. Each year UT’s supply chain faculty have contact with hundreds of supply chain professionals around the globe. Thirty senior level supply chain vice presidents with corporations worldwide sit on the Institute’s Global Supply Chain Advisory Board, influencing UT’s global and U.S.– based programs, offering input on supply chain trends, and giving the Institute invaluable feedback. The Supply Chain Forum further exemplifies UT’s deep collaboration with industry. For nearly two decades the forum has brought together corporate leaders, academics, and students to share ideas about supply chain best practices. Companies that implement those best practices can dramatically outperform others “in key financial areas such as return on assets, economic value add, and ultimately earnings per share,” said Ted Stank, Ph.D., the
Joel Marpe Vice President of Logistics Administration, Walmart, presenting at the fall 2010 Supply Chain Forum
Bruce Chair of Excellence in Business for UT’s Department of Marketing and Logistics. About 150 vice presidents, directors, and managers from around 50 top corporations take part in the forum, learning about key companies’ supply chain strategies, arming themselves with practical ideas, networking with colleagues, and recruiting the cream of UT’s business students. Held twice a year, the threeday meetings include presentations, breakout sessions, and networking receptions. Participant feedback guides both the forum agenda and the research focus, and the intimate setting enables open discussion of challenges and solutions. Members include such supply chain leaders as Procter & Gamble, Amazon.com, Walmart, Johnson & Johnson, Dell, PepsiCo, Colgate-Palmolive, and Lockheed Martin. Fully onequarter of the AMR Supply Chain Top 25 are participants. “Supply chain talent is very scarce,” said UT MBA graduate Bill Hutchinson, now Vice President of Global Supply Chain and Fulfillment for Dell. “With the forum, you can not only recruit but you also have a nice retention tool for employees to keep making the investment in cross-functional education. It’s a nominal investment for the goodwill, the education, and the skill development you get. It’s a very popular thing for the folks on my team at Dell to attend the forum.” In addition, members enjoy price discounts on supply chain audits conducted by faculty teams as well as special access to research materials, including faculty members’ prepublication articles, books, and case studies.
Members of UT’s Supply Chain Forum come from large, mid-sized, and small companies and represent a broad spectrum of industries, including manufacturing, retail, and service.
Alcoa Materials Management Amazon.com
Kenco Logistic Services
Amway Corp.
Kimberly-Clark
APL Logistics
Lockheed Martin
Averitt Express
Lowe’s
Avery Dennison
Macy’s
Bayer HealthCare BNSF Railway Boeing Boise Inc.
Martin-Brower Co. McCormick & Co. ModusLink Mohawk
Bush Brothers & Co.
Nestlé USA
Caterpillar Logistics
Nissan North America
Cintas Colgate-Palmolive ConAgra Cooper Industries Cooper Tire & Rubber Co. Cracker Barrel Old Country Store, Inc. Deere & Co. Defense Logistics Agency (DLA) Dell Dover Corp. Eastman Chemical Estée Lauder Honeywell
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Johnson & Johnson Vision Care
OfficeMax OHL Oliver Wight Procter & Gamble PepsiCo Radio Systems Corp. Ryder Terra Technology The Walt Disney Co. Walmart Whirlpool Corp. Winn-Dixie WWL Vehicle Services Americas
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A natural outgrowth of UT’s highly successful Supply Chain Forum is its new Global Supply Chain Forum, launched in June 2011 in Paris, France, in partnership with ESSEC Business School—ranked #8 in the world for executive education by the Financial Times. Similar in structure to the U.S.–based forum, the international forum enables members from multiple industries and a global faculty to focus on worldwide and region-specific issues. It is the only supply chain forum that will meet in five locations throughout the world, selected for their strategic importance for business and supply chain management: North America, Asia, Western Europe, Central/Eastern Europe, and Latin America. Each partner institution—ESSEC in France and Singapore, Central European University in Hungary, and Instituto de Logistica e Supply Chain in Brazil— was chosen for its unique strengths. As multinational corporations extend their supply chains, they often become more complex and costly and less responsive, said Philippe-Pierre Dornier, Ph.D., a professor and department head for operations management with ESSEC. “Our speakers are innovative supply chain strategists from global companies. This makes the forum an ideal meeting for executives who want exposure to best-in-class practices that will enable them to optimize supply chain performance while mitigating risk.” Companies that have joined as founding members include BearingPoint, Caterpillar, Honeywell, Johnson & Johnson, Procter & Gamble, and Geodis, a major French transportation company.
The ESSEC Business School in Paris partnered with UT to launch The Global Supply Chain Forum in 2011.
Both the U.S. and global forums focus on providing members a return on their investment. Each meeting is intended to give participants networking and benchmarking opportunities as well as actionable ideas that more than cover their investment of time and money. UT and its global partners are also meeting the request of industry leaders who want an executive MBA that will provide high-potential personnel with international supply chain expertise: The Global Supply Chain Executive MBA program. This accelerated 12-month course of study is the only EMBA that focuses on supply chain management with a global perspective. Students will participate in four two-week residence periods in Western Europe, Central /Eastern Europe, Asia, and the United States. Taught by a world class international faculty, The Global Supply Chain EMBA’s unique curriculum also includes transnational leadership to address the cultural challenges of today’s business world. The program is set to launch in January 2013. Several UT faculty members are regularly invited to teach and share their expertise overseas—in Verona, Italy; in New Zealand; and in Bordeaux, France, among other locations. Nearly 300 students of the College of Business Administration have studied abroad in such countries as Australia, France, Scotland and Italy in 2010.
U T ’ s N e tw o r k o f I nstituti o ns f r o m k e y w o r l d r e gi o ns
The Financial Times ranked ESSEC #8 globally for executive education open programs in 2011; The Wall Street Journal named it the #7 business school globally in 2007; first business school outside the United States to earn AACSB accreditation.
First MBA program in Eastern Europe; launched groundbreaking Transnational Leader MBA in 2009; #24 best executive MBA program globally for its International Masters Management program in 2009, according to the Financial Times.
Latin American leader in logistics and supply chain education and research; evolved from the COPPEAD Business School, which the Financial Times ranked the #1 business school in Latin America.
“With this international experience, I think people from your Global Supply Chain Executive MBA program will have a leg up on anyone.” Daniel Myers, Vice President of Product Supply for Global Hair Care, Procter & Gamble, and UT graduate
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U n d e r g r a d u at e P r o g r a m
For decades The University of Tennessee has been recognized as one of the premier institutions of higher learning focused on supply chain management. Its Supply Chain Management/Logistics programs consistently receive top marks in rankings by Supply Chain Management Review, AMR Research, U.S. News & World Report, Supply Chain Digital, and others. Now, with the creation of The Global Supply Chain Institute and UT’s relationships with its international academic partners (see page 9), the College of Business Administration’s global emphasis has been further strengthened throughout all programs. UT’s supply chain students—whether undergraduates and traditional MBA candidates training for business careers, executives honing their competitive edge, or Ph.D. candidates preparing for academia—benefit from the Institute’s top-quality, innovative teaching, deep connections with industry, and unique multidisciplinary perspective. “We view supply chain management as a cross-business discipline. In fact, every department in the college is represented in our supply chain faculty,” said Ted Stank, Ph.D., the Bruce Chair of Excellence in Business for UT’s Department of Marketing and Logistics. “We look at supply chain from beginning to end, in a comprehensive and multidisciplinary way, not in a piecemeal fashion.” This integrated focus ensures that every aspect of supply chain research and education is covered at UT. Graduates emerge with an unmatched perspective that makes them highly desirable to leading corporations. “What surprised me at UT is the industry engagement between students and companies in solving real life problems and working through the challenges companies face,” said Dave Clark, Vice President of North American Operations with Amazon.com. “That was incredibly valuable to me when I was in school there.”
UT’s College of Business Administration readies undergraduates to excel in the business environment. Its world class faculty provides a rigorous education and academic advising geared to each student’s needs. In keeping with UT’s tight integration with business, top undergraduates have the opportunity to interact with corporate leaders during sessions of the Supply Chain Forum and the new Global Supply Chain Forum. M B A P r o g r a ms UT’s nationally recognized MBA programs include several options for working professionals (see page 14) as well as a traditional full-time course of study. The 17-month full-time MBA is ideal for students seeking careers in business, government, and nonprofit organizations. Concentrations are available in supply chain, finance, logistics, marketing, operations, and entrepreneurship and innovation. Ph.D. Program: T o m o r r o w ’ s Ac a d e m i c Leaders UT’s world class faculty and strong corporate ties give supply chain doctoral candidates unrivalled opportunities for research and collaboration with industry. From day one, candidates are involved in joint research with their professors, which gives them direct exposure to the supply chain and logistics systems of major corporations. This combination of research and collaboration with industry on contemporary problems creates outstanding academicians. As they take their place in the academic world, they are well equipped to address business concerns and infuse their teaching with real-world examples, preparing future business leaders for their role in industry. Many of the program’s graduates teach and conduct research at leading U.S. business schools.
U T supp ly c h ain m anag e m e nt p r o g r a m r an k ings Supply Chain/Logistics Graduate Program #5 among top-tier public institutions #10 nationwide 2012 U.S. News & World Report Supply Chain/Logistics Program #7 among top-tier public institutions #9 nationwide 2011 U.S. News & World Report Supply Chain Management #2 nationwide 2010 Supply Chain Digital Supply Chain/Logistics Program #4 nationwide 2009 Supply Chain Management Review Supply Chain/Logistics Program #2 nationwide 2009 University of Dayton College of Business Survey Supply Chain/Logistics Program #2 globally for logistics-oriented faculty research 2009 Transportation Journal Supply Chain Management #3 for depth of program/commitment to discipline Top five for delivering industry value #6 overall across 13 metrics 2009 AMR Research
Dr. Terry Esper, Associate Professor of Marketing and Logistics, is one of dozens of faculty involved in UT’s supply chain management degree programs.
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IND U S T R Y I S O U R L A B The UT Global Supply Chain Institute’s broad interdisciplinary perspective brings together the best of both rigorous academic research and ongoing industry involvement. “Business scholarship must be closely linked to business application, and this is one of our differentiators,” said Ted Stank, Ph.D., the Bruce Chair of Excellence in Business for UT’s Department of Marketing and Logistics. “We have a cross-disciplinary perspective rather than a narrow focus on a few areas.” UT’s supply chain management program has over 30 full-time faculty from six departments across the College of Business Administration. They are among the world’s leaders in research and teaching about key challenges in the discipline, including internal functional integration, collaboration with external partners, global network design, process improvement, integration of demand and supply processes, risk management, social network theory, and sustainability. UT’s scholarly efforts involve interactions with a wide range of top corporations annually. The Supply Chain Forum alone includes nearly 50 sponsoring companies, with more than 150 executives at each gathering. “Through our extensive education activities, including degree and open-enrollment programs, we interact with dozens of firms every year, and their problems drive much of our research,” said J. Paul Dittmann, Ph.D., Executive Director of The Global Supply Chain Institute.
An excellent example is the supply chain audits UT has conducted with more than 100 organizations. Recent examples include Walmart and Lowe’s. Faculty teams travel to worksites and interview dozens of people involved with the company, including both suppliers and employees, from sales to operations. The resulting written report provides a detailed assessment of performance in supply chain and demand-supply integration. UT is one of the leading sources of audit services in the United States.
UT’s unique approach to supply chain management looks at both demand and supply. It starts downstream with a firm understanding of the customer and moves upstream to the most basic procurement function. This integrated focus within and across companies ensures that every aspect of supply chain research and education is covered.
Supply Chain Forum members are leading the way in the use of ecofriendly materials, such as bamboo, for packaging.
Hundreds of managers and executives take part in the College of Business Administration’s four forums to learn, network and recruit. s u p p ly c h a i n f o r u m
Ted Stank, Ph.D., the Bruce Chair of Excellence in Business for UT’s Department of Marketing and Logistics presenting at the Spring 2011 Supply Chain Forum.
See page 6 or visit bus.utk.edu/supplychain shopper marketing forum
Visit shoppermarketing.utk.edu & demand management Visit bus.utk.edu/forecasting forecasting
forum
g l o b a l s u p p ly c h a i n f o r u m
See page 8 or visit theglobalsupplychainforum.com
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E x e cut i v e E d uc a t i o n : P r o v e n . R e sults . F a st e r . UT’s Center for Executive Education, a nonprofit research and development learning laboratory, was established in 1972 to respond to corporations’ need for ongoing development of managers and executives. Dozens of Fortune 500 corporations have participated in the center’s programs: Sony, Eastman, Honeywell, EADS, Stryker, Maytag, Caterpillar, Campbell Soup, FedEx, Michelin, Lockheed Martin, QVC, Pfizer, and Boeing, to name a few. MBAs for Working Professionals g l o b a l s u p p ly c h a i n e x e c u t i v e m b a An accelerated 12-month global program led by a world class international faculty. Students will participate in four two-week residence periods in Western Europe, Central/Eastern Europe, Asia, and North America. Program launches in January 2013. (See page 9 for more detail.)
An intense and comprehensive 16 month program for business managers. A supply chain specialization is available. Students attend classes three Saturdays a month and take part in periodic interactive distance-learning sessions.
professional executive mba
A d d i t i o n a l Sp e c i a l i z e d O n e Y e a r M B A p r o g r am s
C U STO M IZED P ROGR A M S Custom programs are individually tailored to a corporation’s needs, region, and industry and may be delivered on the UT campus or at the corporation’s worksite. Certificate granting (nondegree) programs cover topics such as supply chain, vested outsourcing, performance based logistics, and more. A recent example is Lowe’s, which hired UT to design its internal supply chain training programs. UT faculty created and offered specific courses to staff at Lowe’s worksites. Another is EADS, for which UT offered a performance-based logistics class in Seville, Spain, and Munich, Germany. E X EC U TI V E ED U C A TION IN S U P P LY C H A IN (certification available) UT offers open enrollment (nondegree) programs for managers and executives in five key areas: Supply Chain Management: Logistics, Manufacturing, and Acquisition See insert or visit scmlogistics.utk.edu Operational Excellence: Lean, Six Sigma, and Theory of Constraints Visit thecenter@utk.edu
a e r o s pa c e a n d d e f e n s e e x e c u t i v e m b a *
Leadership and Management Development Visit thecenter@utk.edu
e x e c u t i v e m b a f o r s t r at e g i c l e a d e r s h i p *
Healthcare Business Solutions Visit thecenter@utk.edu
The only AACSB-accredited program of its kind in the United States.
For managers and executives working in global business environments. Emphasizing management and leadership skills in a health-care context, for physicians only.
Aerospace and Defense Visit thecenter@utk.edu
physician executive mba
All courses take place in UT’s new state-of-the-art James A. Haslam II Business Building.
* A supply chain specialization is available through an individual Corporate Action Project (CAP).
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E x e cut i v e E d uc at i o n R a n k i n g s #1 globally for supply chain management education 2006 Bearingpoint Assessment for the U.S. Air Force #2 globally for supply chain management programs 2011 Supply Chain Digital #2 globally for logistics-oriented faculty research 2009 Transportation Journal #2 nationwide for supply chain/logistics program 2009 University of Dayton College of Business Survey #2 in North America 2005 Supply Chain Management Review
T h e G l o b a l S u p p ly C h a i n I n st i t u t e Advisory Board
Steve Baker Vice President of Logistics Radio Systems Corp. Chris Bateman Vice President of Distribution Macy’s Ron Briskie Vice President of Supply Chain Avery Dennison Dave Clark Vice President of North American Operations Amazon.com Bob Fiorentini Vice President of Global Strategic Sourcing Lockheed Martin Kent Fisher Vice President of Supply Chain Management Boeing Jay Fortenberry Vice President of Supply Chain Integration Honeywell Ed Greene Senior Vice President of Strategic Initiatives Cracker Barrel Old Country Store Mark Grohe Vice President of Supply Chain ConAgra Steve Harmon Vice President of Transportation Kimberly-Clark John Herzig Vice President of Distribution and Logistics Bayer HealthCare Greg Hewitt President of Heil Trailer International Dover Corp. Bill Hutchinson Vice President of Global Supply Chain and Fulfillment Dell Jeff Kurtenbach Vice President of Logistics Nestlé USA Rhonda Linginfelter Vice President ModusLink
John Lund Senior Vice President of Supply Chain Management The Walt Disney Co. Mike Mabry Executive Vice President of Supply Chain Lowe’s Steve Martin Vice President of DCC Operations Ryder Scott McWilliams CEO OHL Fran Mirmina Vice President of Worldwide Customer Supply Chain Johnson & Johnson Vision Care Daniel Myers Vice President of Product Supply for Global Hair Care Procter & Gamble Jim Radin Vice President of Global Supply Chain Operations McCormick & Co. Chris Scott Group Vice President of Logistics Winn-Dixie Reuben Slone Executive Vice President of Supply Chain OfficeMax Andy Smith President and Chief Operations Officer Kenco Logistic Services Greg Smith Executive Vice President of Supply Chain ConAgra Dan Spellman Vice President of Logistics Development and Supply Chain Services Caterpillar Logistics Terry Ward Vice President of Supply Chain Boise Inc. Dave Wheeler Senior Vice President of Global Supply Chain and Corporate Six Sigma Cintas Jeffrey Wright Vice President of North Operations BNSF Railway
The University of Tennessee Department of Marketing & Logistics 310 Stokely Management Center • Knoxville, TN 37996 • USA phone 865 9 74 9 413 • web globalsupplychaininstitute.utk.edu • email jdittman@utk.edu