Walmart Health by Massa Multimedia Architecture

Wa l m a r t

H e a l t h

Evidence Based Design Dallas, GA VOLUME 1

TABLE OF CONTENTS 2. 4. 10. 18. 24. 32. 42. 46.

Introduction Exterior Lobby Clinical Support Rooms Vision Center Pharmacy Coming Soon

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Here at MMA, Intelligent Design is key. All of our projects are designed with practicality and proper aesthetic design in mind to create attractive, convenient and memorable locations and sites that will bring in traffic and business.

ABOUT US

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WALMART HEALTH INTRODUCTION

Evidence Based Design (EBD) is the process of basing decisions about the built environment on credible research to achieve the best possible outcomes. Challenges: How Walmart could utilize its retail know-how to design an integrated and consumer friendly experience. The primary goal is to provide a very diverse set of services under one roof giving Walmart customers, patients, associates and their families the opportunity to easily access what they need, whenever they need it. Solution: September 13, 2019 Walmart Health launched its first Primary Care Clinic in Dallas, Georgia. Walmart was able to utilize its retail know-how to design an integrated and consumer friendly experience. Walmart Health offerings include a very diverse set of services under one roof giving Walmart customers and their patients the opportunity to easily access what they need, whenever they need it. Services include cost effective and comprehensive primary care including behavioral health, telehealth, dental, phlebotomy, imaging services, audiology, community health (nutritional services, fitness), health insurance education, clinical and optical services and a newly designed state of the art vision sales and pharmacy. The Process

Walmart learns from their numerous community outreach pro-

grams during the design process. Customers primarily focus on convenience and consolidation of services under one roof. The primary advantage for the Walmart Health customers includes being affordable, transparent pricing structure, quality of care, and the convenience of extended hours. Walmartâ&#x20AC;&#x2122;s engagement in the community helped better understand community expectations, built trust and more importantly allowed the community to engage in the process.

Accessing affordable healthcare today is challenging in so many

ways. Walmart is helping to dismantle those barriers by allowing it customers to access quality and affordable healthcare. Walmart is leveraging their strengths in health & wellness and working with the right partners to ensure a value-based care model. This in turn is allowing the uninsured and the insured choices that best fit their needs, including cash and financing options. Service offerings are about 30 to 50 percent less than what people are paying now. Just another way of reinforcing a Walmart staple by being accessible to low-income households.

Live Better

Live Better Program. Walmart is now providing their employees with a path to higher-paying careers in the growing healthcare field by adding healthcare education. The health and wellness courses include career diploma programs for pharmacy technicians and opticians and seven bachelorâ&#x20AC;&#x2122;s degrees in health science, health and wellness and healthcare management/administration.

Medical institutions can sometimes create stress by providing

unnecessary procedures, wasting time and money and putting patients at risk for complications. More than 1 million American associates and their families get their medical benefits through Walmart, which gives Walmart the opportunity to offer simpler, quality solutions to a large portion of the country. Appropriate Care

Appropriate care is essential to a sustainable healthcare model. This new 10,500 square foot facility can now meet the needs of the patients as well as the needs of the healthcare staff. Since its opening this past September, there has been a tremendous amount feedback from physicians, nurse practitioners, and others delivering healthcare services who are grateful for the clinical space they work in. Leveraging existing strengths in health and wellness and working with the right partners can ensure a value-based sustainable care model and beyond.

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Reduce Time to Market Use of the full-scale mock-ups provided an opportunity to test future-state operational processes. This testing led to many design decisions including the placement of the various functions within the facility, and ways to maximize the footprint while offering multiple services.

Reduction in non-revenue generating spaces such as circu-

lation. MMA’s patented “Hyperpod” was well suited for integration of the primary healthcare exam rooms. This design effectively reduced the linear footage requirements along the outside wall by up to 35%, while still delivering the natural light to patients. Everything from floor finishes, ceiling finishes, casework were continually being explored and tested within the mock-up.

Testing multiple options for prototyping were implemented

as well. Before the mock-up was built, virtual reality provided numerous advantages over physical mock-ups. MMA’s ability to effectively use 3D visualization technology was an economical alternative to quickly simulate and study layouts. MMA was able to test the functionality of the room by wearing head-mounted display allowing any individual to physically immerse

themselves within the virtual space to test the design without physically building one. Virtual Reality proved to complement and drive the design of the physical mock-up and continues to do so today. The intricate and detailed animations continually helped fill in the blanks for designers and the associated Walmart design team. Collectively we were able to make informed decisions on the design but more importantly how interfaces should be built and how to help uncover potential constructability problems. Walmart is, and continues to be, a Forward-Thinking company! MMA is exceptionally proud of being selected as the Lead Healthcare Design Team for this project. We want to thank LB Johnson – Vice President of Health & Wellness, Michael Thomas - Sr. Director of Health and Wellness, and the associated Walmart consultants, HFA, Camp5, Anderson Retail, Regency Lighting, CPH, Fitch, Henry Schein, Del Medical, Imaging Physics, Steelcase, Premiere, IDX, Sevan, and RA Rogers. Without them, this project would never have been as successful as it is. A special thanks to Katie Bricker Photography for all of the great shots.

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Walmart

Health

Innovation is Key

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Lobby For All to Enjoy

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To successfully implement EBD principles, the design team sought to create an environment of care that incorporates streamlined processes, new technology, and nurturing design elements.

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Lobby Central Hub

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Our primary focus in designing this new clinic was to ensure we specified furniture that ensures Cleanability, Ingress/Egress, promotes safe to sit to stand, Extreme Use, and is durable.

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Hospitality MODULAR POSSIBILITIES

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Improving Patient Safety: to reduce slips and falls injuries, slip resistant flooring was specified throughout.

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Hospitality

Wellness M O D U L A R Center POSSIBILITIES Classes by Tivity Health

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Nurses Station Personalized & Friendly

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While itâ&#x20AC;&#x2122;s not uncommon for those working in clinical projects to solicit the advice of medical professionals and patients, our design team was afforded the opportunity to work with end users and medical liaison teams to help ensure every detail of this project was focused on patient care. Valuable clinical input comes from the creation of mock-up rooms which are true-to-size models of patient care areas. The entire facility was physically replicated true to size which lead to numerous revisions and improvements.

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HyperPodâ&#x201E;¢ Evidence Based Design

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Increase patient, family, and staff satisfaction: Post occupancy evaluations and other feedback were overwhelmingly positive.

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Primary Care Exam Rooms

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Improve efficiency and effectiveness of staff: Existing users reported that staff found it easier to work in same-handed rooms because there was less confusion about where equipment was located.

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Behavioral Room

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Behavioral health setting was designed to be non-institutional and calming for patients. Providing solutions that will meet the needs of a diverse patient mix.

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Blood Lab

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Imaging Room

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Dental Care Suite Treatment Rooms

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Providing a functional balance dental suite incorporating the principles of architectural design, clinical function, technology integration, and ergonomic design. These elements work together to produce a balanced, functional, well-designed practice that expresses Walmartâ&#x20AC;&#x2122;s personal vision while effectively meeting the needs of their patients.

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Vision Center Sales

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The Vision Center undergoes a total transformation. With upgraded and branded eyewear, to casework, new state of the art equipment and colors that deliver the WOW!

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Vision Center Sales L o v e Yo u r E y e s L o v e O u r L o o k

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OD Lane

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Pre Test

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Audiology

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Walmart Rx Pharmacy of the Future

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Coming Soon 1.29.20 - Calhoun, GA

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Coming Soon 1.29.20 - Calhoun, GA

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Looking to the Future

Creating Lasting Impressions Through Design

Your site or company’s Branding

In our modern world, most traffic is brought by web at the conveni-

and Marketing aspects are going

ence of some one’s tablet or phone. Whether they need a place to stay,

to be how clients and custom-

hangout, eat or drop off their dog, your branding message is what

ers identify your product. It is the

makes you stand out among the rest when customers are looking.

public image and message that your company stands behind and influences future reputation and customer base.

Let us Market your Project MMA’s professional Web Design and Marketing Team has a vast portfolio of full-scale architectural sites, marketed through web, print and social mediums. We offer full marketing, imaging and web design services

OUR SERVICES ARCHITECTURAL DESIGN

We create sketches of your project which give form to the qualities and functions described and respond to the unique features of your site.

INTERIOR DESIGN

We shape the experience of interior space, through the manipulation of spatial volume as well as surface treatment for the betterment of human functionality.

MASTER PLANNING

High-quality designs that create a strong identity and enhance the long-term value of a new development project are both key to the success of any master planning assignment.

PROJECT ENTITLEMENT

Applicable zoning regulations, municipal codes, General Plan, and neighborhood council requirements â&#x20AC;&#x201C; resulting in project approval from a Planning Commission or City Council.

DOCUMENTATION

We prepare dimensioned architectural drawings and detailed specifications for construction which describe the materials, sizes, and relationships of built components.

CONSTRUCTION ADMIN

During construction, we serve as your advocate to interpret the construction drawings, answer questions and work out details as necessary.

GET IN TOUCH

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RENDERING

Bring your project to life at any stage of development with the creation of diagramatic, romantic or photorealistic renderings

ANIMATION

Working closely with our clients we shape the way a project is presented and showcased using the latest technology available.

SUSTAINABLE DESIGN

Designing physical objects, the built environment, and services to comply with the principles of social, economic, and ecological sustainability.

WEB DEVELOPMENT

Websites that adapt to each unique visitor. We work to ensure your website is effective and easy to use on any device.

VIRTUAL REALITY

A new offering from Studio B. You can now experience a 360 view of your project renderings on a dedicated webpage.

MARKETING

Get your message heard with our marketing services. Email marketing, Search Engine Optimization & social media marketing.

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MMA LOCATIONS FOUNDED 1996

HEADQUARTERS

NEPTUNE, NEW JERSEY 3297 Route 66 - Neptune, NJ 07753 732.918.2300

DC OFFICE

WASHINGTON D.C. 1054 31st St. NW - Suite 138 Washington DC 20007 202.450.5895

SOUTH CAROLINA OFFICE

GREENVILLE, SOUTH CAROLINA 1002 East Washington St. Greenville, SC 29601 864.467.9871

SATELLITE OFFICE

TALLAHASSEE, FLORIDA 2757 West Hannon Hill Dr. Tallahassee, FL 32309 732.898.7856

SATELLITE OFFICE

TAMPA, FLORIDA 8524 Tidal Bay Ln. Tampa, FL 33635 732.898.7863

NEPTUNE, NJ 3297 Route 66 Neptune, NJ 07753 732.918.2300

WASHINGTON D.C. 1054 31st St. NW Suite 138 Washington DC 20007 202.450.5895

GREENVILLE, SC 1002 East Washington St. Greenville, SC 29601 864.467.9871

TAMPA, FL 8524 Tidal Bay Ln. Tampa, FL 33635 732.898.7863

TALLAHASSEE, FL 2757 West Hannon Hill Dr. Tallahassee, FL 32309 732.898.7856