Registered by Australia Post Publications No. PP424022/2346
our newest power station good things come in small packages
inside the interview Julia Gillard talks business
economic downturn Your survival guide
Head to head CFLs vs LEDs
we put the new trd hilux to the test
Summer 09
themaster
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Editor’snote Welcome to the second issue of The Master Electrician magazine.
All is not lost! In this issue of The Master Electrician we feature a number of interviews on what this means for Australia and specifically how this affects business owners. Stephen Horton, of financial planning practice Whittaker Macnaught, gives us his tips on successful business strategies for managing the downturn on page 8. Deputy Prime Minister and Minister for Education, Employment and Workplace Relations, Julia Gillard also spoke to The Master Electrician on the economy as well as the changes to the workplace environment with the new Fair Work bill. Turn to page 34 to find out what the new workplace relations system means for you. In November Master Electricians Australia and the Electrical and Communications Association recognised exceptional talent in our industry at the 2008 Excellence Awards. Students through to industry veterans were among eight awards winners on the night including Luke Pritchard the first ever Master Electrician Of The Year. Turn to page 28 for all the highlights.
Jessie Badger Associate Editor
Summer
It is hard not to notice the panic emitting from various sources over the current economic climate and rise in unemployment. One cannot turn on the television or open a newspaper without seeing some doom and gloom story on how the global economy is deteriorating.
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contents Economic Downturn Your survival guide
04 up front with the regulators 14 work life balance 20 recognition for Australia’s new masters 23 meet a master electrician
read more page 8
25 news from distributors
Our newest power station
28 excellence awards
Good things come in small packages read more page 16
The Interview Julia Gillard talks business read more page 34
COVER photo: NewGen Kwinana Power Station General Enquiries master electricians australia 57 Berwick Street, Fortitude Valley PO Box 2438, Fortitude Valley BC Queensland 4006 phone 1300 889 198 fax 07 3251 2400 email magazine@masterelectricians.com.au web www.masterelectricians.com.au abn 97 131 416 183
32 the buzz 38 technical talk 40 workplace relations 42 news from head office 44 gadget guide 46 test drive 48 events calendar 49 your best (or worst) day on the job 49 your best (or worst) photo 50 last word
Editorial Contacts & Contributors editor Malcolm Richards Associate editor Jessie Badger advertising enquiries Jeff Mullin phone 1300 889 198 fax 07 3251 2400 email magazine@masterelectricians.com.au design and print POMO 07 3844 3873
keep up-to-date yearly subscriptions (4 issues) just $38.50 www.masterelectricians.com.au or call 1300 889 198
Disclaimer: The statements and opinions expressed in this publication are offered solely in pursuance of the objects of the Electrical and Communications Association and Master Electricians Australia to provide an informative service to contractors in the electrical industry on legal, commercial and other issues and problems related to the industry. The Electrical and Communications Association and Master Electricians Australia are not aware that any person intends to act or rely upon such statements and opinions contained in this publication or the manner in which it might be possible to do so. The Electrical and Communications Association and Master Electricians Australia issues no invitation to any member or other persons to act or rely upon such statements or opinions or any of them and it accepts no responsibility for any of them. It intends by this provision to exclude, to the extent permitted by law, all liability for any such statements and opinions.
the master electrician : SUMMER 09
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regulators
up front with the victoria
Energy Safe Victoria
Ongoing investigations in Victoria regarding recent injuries
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nergy Safe Victoria (ESV) and the state’s electricity industry are concerned that there have been four serious electricity-related incidents in recent months involving apprentices and young workers. The incidents are currently under investigation. In two of the incidents, the victims had to be revived after their hearts stopped beating. Apart from determining what happened, investigations are also focusing on whether it was inexperience and carelessness on the part of victims themselves , or whether a lack of appropriate supervision by those responsible for the safety of apprentices and young workers was responsible.
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The injuries have prompted ESV to remind the Victorian electricity industry of the comprehensive and well established “Supervision Guidelines for Apprentices Working on Electrical Installations” which explain quite clearly what apprentices can and cannot do at each stage of their apprenticeship and the level of supervision which is required. The guidelines are available on the ESV website at www.esv.vic.gov.au. They can be accessed easily under “Quick Links” on the right hand column of the home page. The incidents involve: n A 20-year-old electrical apprentice suffered a severe electric shock working on a switchboard at an outer Melbourne shopping Centre. His heart stopped beating and he was revived by a security guard using a defibrillator.
n A
17-year-old carpentry apprentice was
reported to be “clinically dead” by an ambulance official when he received a severe shock performing non-electrical work at a community hall in the regional centre of Wodonga. n A first year electrical apprentice, aged 20, received a severe electric shock while changing a light fitting at a major Melbourne hotel. It turns out the lights in question had been imported directly from China and were unapproved in Australia. n A 25-year-old electrician spent almost a week in hospital recovering from his injuries after receiving a shock when working “live” changing over a circuit breaker at a busy restaurant in a northern suburb of Melbourne. He had very little experience working solo. He admitted he was under pressure from the customer to keep things operating and
up front with the regulators : STATE NEWS
decided it was safe to perform the work “live�. The victims have made good recoveries, but it could have been much worse for them. WorkSafe Victoria has launched a new campaign targeting young workers aged between 15 and 24, their families and employers in a bid to reduce the rate of workplace injuries among this age group. Research has revealed that the likelihood of younger workers being admitted to hospital emergency departments compared to their older counterparts is close to double. It is hoped the incidents serve as a reminder to the electricity industry that everyone involved in the supervision and training of apprentices - and the apprentices themselves - exercise proper care and responsibility at all times. new south wales
New South Wales Unlicensed electrician puts consumers in danger again
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he Commissioner for Fair Trading, Lyn Baker, issued a public warning to New South Wales consumers on 16 December 2009 regarding an unlicensed trader, Mr George Harellis of Sans
Souci, who purports to be an electrician but is unlicensed and whose work is defective and potentially life threatening. The Commissioner said consumers should not deal with Mr Harellis, who is believed to be trading as Georges Electrical. His work vehicle is a 1995 Toyota Town Ace van with NSW registration number UAZ 140. The Commissioner advised that anyone who has had work done by Mr Harellis should contact the NSW Office of Fair Trading immediately on 13 32 20 and get a qualified electrician to check that work for defects. Fair Trading investigated Mr Harellis in 2004 and he was subsequently prosecuted for unlicensed electrical work (installation of a switchboard) and fined $4,000. It is evident that Mr Harellis has continued to carry out unlicensed specialist work despite having been previously spoken to and prosecuted by Fair Trading Investigators. In April 2008, a further complaint was received by Fair Trading, advising that George Harellis, again trading as Georges Electrical, had contracted and carried out unlicensed specialist work (electrical wiring) at a residential property in East Hills
between November 2007 and January 2008. Covert surveillance by Fair Trading building investigators positively identified the offender as George Harellis. Upon investigation, the work was again found to be defective and potentially life threatening. Statements were obtained from the consumer and the rectifying qualified electrician, and photographic evidence of the defective work was obtained. A qualified electrician carried out a physical inspection of all accessible electrical wiring and fixtures at the East Hills property. During that inspection he observed evidence of recent electrical wiring work which did not comply with the Australian and New Zealand Standard AS/ NZ:3000 and AS/NZ:3008. He noted that the defective electrical wiring work was a safety hazard and extremely dangerous. The defects included one circuit being connected before the main switch (potentially life threatening); no main earth system; no water bond, no earth rod, an instance where an earth wire had been used instead of a live wire; exposed live wires lying in the roof cavity; all visible connections of live wires bound only with electrical insulation tape instead of being encased in a the master electrician : SUMMER 09
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junction box or connectors; the light circuit was not protected by a RCD or safety switch; and the power source to the external in-ground pool was incorrectly installed and defective. At a considerable cost to the owner, the qualified electrician carried out extensive rectification works to make the electrical wiring compliant and safe. A brief of evidence is being compiled by Fair Trading against George Harellis for breaches of the Home Building Act 1989, Electrical (Consumer Safety) Act 2004, and associated Regulations. Fair Trading holds grave concerns that Mr Harellis will continue to seek work as an electrician, putting the public at further risk. Accordingly the Commissioner issued the public warning statement to alert members of the public and hopefully avert a potential future tragedy. Photographs of Mr Harellis and his vehicle are available at www.fairtrading.nsw.gov.au. south australia
SafeWork SA
Safe working distances for overhead powerlines
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afeWork SA and the Office of the Technical Regulator have developed a joint safety guideline, in consultation with construction and power distribution industry stakeholders, to clarify safe working distances when working near overhead powerlines.
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Currently, the Occupational Health, Safety and Welfare (OHSW) Act and Regulations administered by SafeWork SA, makes reference to one set of safe working distances and the Electricity Act and Regulations administered by the Office of the Technical Regulator stipulates another set of safe working distances. This has created confusion in the industry, as information provided on safe working distances varies depending on which authority is contacted. In order to clarify this situation, an understanding has been reached between the Office of the Technical Regulator and SafeWork SA, whereby any work being carried out near overhead powerlines by employees, contractors and sub-contractors is considered as undertaken in a workplace and therefore the requirements of OHSW legislation shall apply at all times. TWO SEPARATE SCENARIOS APPLY: Work Environment 1 (WE1) All work activities must comply with the safe working distances, as required under the OHSW Regulations 1995, the Approved Code of Practice (AS/NZS2550) and the applicable Australian Standard (AS/NZS4576).
“This has created confusion in the industry, as information provided on safe working distances varies depending on which authority is contacted.�
following requirements are satisfied: permission from the electricity network operator has been obtained; and n All conditions specified by the electricity network operator and Technical Regulator are complied with; and n The electricity network operator is notified before commencing work; and n A spotter (competent person with the duty of observing and warning against unsafe approach of the crane, its lifting attachments or its load to powerlines) carries out spotting duties at all times; and n Written
A documented risk assessment is carried out before any work commences in consultation with all relevant parties involved in the work. More information can be found at www.safework.sa.gov.au.
n
Work Environment 2 (WE2) Where compliance with Work Environment 1 is not possible or reasonably practical, the safe distances specified in the Electricity Act/Regulations may be applied if all of the
Renewable energy technologies and safety
Insulation installers and down-light dangers
t
t
he surge of renewable energy technology in the marketplace has prompted the Electrical Safety Office (ESO) to investigate the electrical safety issues of new technology and initiate a project to ensure safety issues are understood by industry and government partners. Society’s push to reduce its carbon footprint has seen an increase in the use of renewable energy technology like photovoltaic solar panels, wind turbines, motor generator sets and associated batteries typical for individual remote area supply.
western australia
EnergySafety WA
Reporting electrical accidents
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egulation 63 of the Electricity (Licensing) Regulations 1991 requires that ‘immediately after a person becomes aware of an electrical accident (including ‘electric shocks’), the person must report the matter to the relevant network operator.’ This is a change to the requirements that existed before 1 July 2008 when the person had to report to the network operator and to the Director of Energy Safety. Where the report is to be made to Western Power or Horizon Power, the incident should be directed to the relevant call centre: n call 13 13 51 Western Power n call 13 23 51 Horizon Power The call centre, upon receiving notification, will direct the information to the appropriate area of the network operator for appropriate investigation. The network operator will also advise the Director of Energy Safety of the occurrence. An employee who becomes aware of an electrical accident must also report the incident to his or her employer. Employers will then report the incident to the network operator and other relevant agencies, such as WorkSafe, Resources Safety etc. Where the network operator cannot be identified, the incident must immediately be reported to the Director of Energy Safety [EnergySafety] by telephoning 1800 678 198.
Electrical safety risks have been identified, including the risk of fire caused by: n arcing of solar panels n electric shock from contact with ‘live’ solar panels n electric shock to line workers if power is fed back into the supply grid. Other potential safety issues are: n live work n protection of electricity distribution workers n installer qualifications and competence n remote area work n operating voltages.
he Electrical Safety Office (ESO) and other electrical safety regulators across Australia are monitoring fire safety, particularly fires caused by recessed down-lights which operate at very high temperatures. In October 2006 a fire occurred after an insulation business filled a roof space of a home with loose fill cellulose-type insulation, covering the transformer and dichroic downlights, the smouldering insulation causing charring to the house trusses. The Magistrate fined the company $15,000 and ordered it to pay investigation and court costs. The ESO recently wrote to members of the Queensland insulation industry with information to highlight their responsibilities under the Australian Standard for thermal insulation (AS/NZS3999:1992) and to inform them of their obligations under the Electrical Safety Act 2002 to ensure their business is conducted in a way that is electrically safe. The ESO has also been undertaking statewide audits targeting businesses installing thermal insulation in roof spaces. These audits assess the knowledge and operational aspects of insulation installers who install insulation near electrical equipment.
up front with the regulators : STATE NEWS
queenslanD
The ESO is working on a number of initiatives to minimise the electrical safety risk and will keep readers informed.
the master electrician : SUMMER 09
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It seems like only yesterday we were reading the reports of booming economies, businesses and export commodity exports.
survival
guide to the economic downturn
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arely more than 12 months ago the stock markets were at all-time highs and the party had every reason to continue because, according to the experts, companies were strong and Australia had plenty of the resources the rest of the world needed. Unemployment was at record lows, Australia was banking record budget surpluses, and the economy was humming along so soundly that our biggest problem was the prospect of further interest rate rises as a mechanism to keep us from racing along too quickly. But how quickly this has all turned on its ear. Those of us who keep an eye on our superannuation investments know that the financial markets have been in turmoil since late 2007, but the speed at which this has spread to the general economy has been staggering. The Reserve Bank’s official Cash reached a high of 7.25 percent in March 2008 and was still
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at 7.0 percent as recently as September 2008. Just a few months later, at the time of writing, the cash rate is 3.25 percent with further reductions tipped throughout 2009. Some analysts are forecasting the rate to drop as low as 2.75 percent. Oil prices and the Australian/US dollar exchange rate have also reversed direction dramatically, reflecting the speed at which global conditions have impacted on the economy. As recently as July 2008 oil reached US$147 per barrel yet four months later it traded below US$50 per barrel. And over the same period of time, the Australian dollar fell by 32 percent against the US dollar reflecting the flow of capital out of Australia and around the globe. These statistics show how suddenly things have hit the wall, generating a sense of great uncertainty in the business community. Exactly how a US housing and debt crisis had a world-
wide economic ripple-effect is a story on its own. The issues are real and they are now staring us in the face. what now for australia? Clearly our economy is slowing down along with those of every other developed country in the world, and most economists believe this will be the case throughout 2009 and into 2010. Whether or not we will officially enter a recession – two consecutive periods of negative growth for those interested – is academic and at this stage there are equal ‘yes’ and ‘no’ camps. The ‘no’ camp, at least until very recently, included major players such as the RBA, the Treasury, and the big banks so we can find comfort in this from a domestic viewpoint. It is clear, however, that the US and a number of European economies are in a recession or headed there very quickly. The sheer enormity of foreign economies,
new year’s
resolutions for your business 1 Be disciplined and committed to your business, staff, and customers 2 Stay focused on the core business tasks - don’t allow yourself to be distracted 3 Get organised and manage your time properly 4 Work towards achieving flexibility in all areas of your business - flexibility equals freedom of choice 5 Focus on staff training and mentoring of apprentices - they will be your most valuable asset through good times and bad 6 Review your Business Plan. Redefine your business goals and measure actual achievements against your list of goals 7 Reassess your customer base, reacquaint yourself with your customers’ needs, and re-evaluate your reasons for being in business 8 Constantly monitor systems and procedures - aim to achieve continuous improvement 9 Seek professional advice. Good advice will pay for itself many times over 10 Review your business structure with an insurance expert - what happens if one partner dies, falls ill, divorces, or retires?
particularly the US economy which makes up about 30 percent of the global economy, means we must take notice of what happens elsewhere. It means we are influenced by them, but there is positive news to be found for Australians and our economy. n
Our government will inject large sums of cash into the economy courtesy of the multibillion dollar budget surpluses of recent years n Our interest rates were high enough at 7.25 percent that the government can afford to stimulate our economy via interest rate cuts n Consumer sentiment now seems to be improving through a combination of lower interest rates, lower fuel costs, and the recent cash payments to pensioners and parents. There is debate about what method of stimulus is best, but at least action can be and is being taken.
On the global front, the world’s governments and central banks have finally begun to take decisive, unified actions to ensure banking systems do not fail n They have moved to pump large sums of money into the networks to improve liquidity and this will flow through domestically and with their trading partners. For example, the Chinese government’s injection of nearly a trillion dollars into infrastructure projects with large packages also planned in the US n Improved ‘credit spreads’ show the banks are starting to feel more comfortable dealing with each other which will free up more funding n Growth in China has slowed but many economists are predicting this may be short-lived n The change in government in the US. Events such as this are often a catalyst for a change in sentiment. Is is almost irrelevant whether we ‘officially’ go into recession or not, but it means there are enough reasons not to talk ourselves into one. What is significant is the part that sentiment plays in the state of the economy. Whittaker MacNaught founder and respected author Noel Whittaker often recounts a story to point out the importance of sentiment in financial markets and economies. It is a story about an old man who lived by the side of a road and sold hot dogs. He had no radio and he didn’t read the newspapers, but he did sell great hot dogs. He put up signs telling people how good the hot dogs were and business grew so he increased his meat and bun orders and eventually bought a bigger stove to handle the increasing demand. But one day it all changed. He had a visit from his son who was on university holiday. The son said, “Haven’t you been reading the newspapers? There’s a big recession. The European situation is terrible. The domestic situation is worse.” Whereupon the father thought, “Well, my son’s been to university, he reads the newspapers and he listens to the radio. He ought to know.” So he reduced his orders, took down advertising signs - and sales fell almost overnight. “You’re right, son,” the old man said to his boy. “We’re certainly in the middle of a great recession.”
* Stephen Horton is an adviser with Whittaker Macnaught, a division of CBA. This advice is general in nature and readers should seek their own expert advice before making financial decisions.
what can business owners do about it? We may officially enter recession or we may narrowly avoid one. The truth is, it really doesn’t matter because what we do know is leaner times are upon us and businesses that operate effectively stand a better chance of surviving the inevitable downturns. And, unfortunately, casual or undisciplined practices often developed through the good times come back to haunt us when we really need to be at our peak performance levels. As investment guru Warren Buffett says, “it’s only when the tide goes out that we see who’s been swimming naked”. Recent events in the child-care industry have shown no business is recession proof so, as you would expect, it all comes back to management ability and being prepared. Identify those areas of your business that need improvement and set about fixing them, quickly. Similarly, identify what your business does well and maintain those standards, and even strive to improve on them. More than ever you will need to manage your time carefully and get organised. Ensure the important tasks are addressed in a timely manner. Do not allow yourself to be distracted by minor matters when, for example, you need to be chasing debtors. And on the subject of debtors, have a clear credit policy and stick to it. Do not allow the cashflow problems of others to become your problems. Plenty of profitable businesses go under in tough times due to lack of cashflow. In their book, Driving Small Business (Simon & Schuster, 2002) Des Knight and Noel Whittaker observe that unfavourable market conditions put business operators under pressure and bad decisions are commonly made because operators take a short term view. Emotions often play a part too. This is understandable when you have put so much effort into building a business. But it is true decisive and sensible decisions are rarely made when emotion is involved. Make your decisions with a clear purpose in mind. Your main focus must be the business and the task at hand. Don’t be afraid to seek professional advice. Accounting, HR, legal, marketing or insurance matters – advice should be viewed as an investment in your business that will repay you many times over. And finally, it is vital you build and maintain open and honest communications with your staff, customers, bank, and suppliers. You’ll need their support and assistance when times are tough and stretching credit terms without making prior arrangements and avoiding phone calls is the single fastest way to alienate those you depend on most. the master electrician : SUMMER 09
feature : ECONOMIC DOWNTURN
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n
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impact The current financial market:
on skill shortages & apprenticeships Those mature enough to remember the 80’s can reminisce over our last economic downturn and regale Generation Y with tales of interest rates at 18%, five applicants for every one job and employees who stayed with their employer for life.
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he ‘good old days’ are how many employers refer to the ‘lost decade’ and now yearn for the loyalty, commitment of a fully functioning workforce that a downturn can produce. what is a skills shortage? Put simply, a ‘Skills Shortage’ is a supply and demand equation. The supply of suitably qualified electrical workers simply does not meet the demand of the electrotechnology industry. There are many aspects that add stress to the skills shortage crisis: n A consistent unemployment rate which as at October 2008 was at 4.3% (Australian Bureau of Statistics);
n
Rapid technological advancements especially involving product development; n A resources boom that provides substantially higher wages to electrical workers. As we face the very real prospect of another economic crisis, we need to remember how we came to have a skill shortage in the first place - a skill shortage that we are still trying to affectively address by employing more apprentices, retaining existing staff and importing skilled labour. When the first signs of the economic crisis came to light in the early 1980s numerous organisations immediately terminated their apprentices. Many current electrical contractors
feature : ECONOMIC DOWNTURN
Japanese Scientists Kill Bacteria by Electrocution A science team led by Tokyo University of Technology has developed a membrane that electrocutes infectious agents such as Legionella bacteria found in bathwater. The membrane was made simple and safe to use by applying electromagnetic induction – a phenomenon whereby an electric current passes through an object as it moves around a magnet. www.yomiuri.co.jp
were caught up in this practice whilst attempting to complete their apprenticeships and can recite their story of applying for another job, arriving for the interview only to see five of their mates also vying for the same position. This cycle continued for several years and was paramount to the creation of the current skill shortage. We as an industry need to consider the alternatives and learn from our mistakes of the past. Each year the National Centre for Vocational Education Research (NCVER) conducts surveys that assist us in identifying trends and planning for the future. In 2007, 29.1% of employers nationally had at least one apprentice employed in their business. This combined with 44.4% of employers who reported having difficulty in recruiting staff makes training apprentices vital to the continuing growth of not only the Industry but also our economy. Currently, employers are looking to downsize their workforce to combat the anticipated drop in work. This will have a direct effect on the ongoing indenture of apprentices which is a critical factor in the skill shortage crisis. what are your options as a business? As an employer there are several options you should consider prior to terminating your apprentice due to lack of work including: n Look at availability to get your apprentice into their ‘off the job training’ or increasing their ‘off the job’ training that they are currently attending.
n
Does your apprentice have leave entitlements available to take? n Can you partner with another Electrical Contracting company to place your apprentice on a ‘temporary’ basis until work increases? All of the above options should be exhausted and termination should only be considered as a last resort. who can you talk to? Each State and Territory has a Training Authority who can provide accurate advice and assistance to employer and apprentices. You can access your State or Territory Training Authority by searching on: www.dest.gov.au Your Australian Apprenticeship Centre can also provide you with advice and if you are left with no other option but to terminate the apprenticeship, they can also link you with a Job Network Provider who can assist your apprentice to find employment. Your Australian Apprenticeship Centre was the organisation who ‘signed up’ your apprentice into their Training Contract. You can find your local Australian Apprenticeship Centre at: www.australianapprenticeships.gov.au Members can also contact Master Electricians/ECA who can provide options for you to consider. www.masterelectricians.com.au www.ecaq.asn.au the master electrician : SUMMER 09
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fail
contractor’s businesses
...some tips to survive The difficult economic times and in particular, the credit tightening by the banks already has a number of contractors being forced out of business.
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ontractors have experienced unprecedented good times in the last ten years. Many of them have, during these good times, failed to pay attention to some very important aspects of their business because… “we are too busy”! In the bad times, all those issues which should have been attended to, but which have not been attended to are likely to come home to roost... often resulting in businesses failing and worse still, in the personal bankruptcy of the individuals behind the businesses. Perhaps the last point is the most important. If you get your business sorted out during these tough times (when you are likely to have more time to do it by the way) you will be well placed when the good times return.
To help our clients take the first step, we have asked one of the leading business advisory firms in Brisbane, Brightwater Partnership, to provide a series of small group workshops for our clients. These workshops are open to ECA members and accredited Master Electricians at the special rate of $150. Take the first step to get your house in order and reserve a place. To reserve your seat or for more information about any of the tips call Jolynda Bos at McKays Solicitors on (07) 3223 5907 or email her at jbos@mckayslaw.com.
quick tips to help you survive 1 2
Do not work for people who do not pay – use your rights under the law to stop work when someone does not pay you; Promptly recover your debts – use the recovery systems available, especially Subcontractor’s Charges where you think the builder might go broke and Payment Claims. If you do not get paid, you will not be able to pay your debts and you will end up on the business scrapheap;
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Sort out your business structure issues – With less money coming in the prospect for partnership disputes and shareholder fights is drastically raised. Get it sorted out now before the times get too tough. If you have a partnership or shareholder’s fight, I can guarantee you that it will cost you tens and possibly hundreds of thousands more than it will if you have a properly documented shareholders or partnership agreement in place;
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Fix your business fundamentals – Spend the money and get a reputable business advisor with a proven track record to have a look at your business, identify the problem areas and help you with a plan to overcome them.
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feature : ECONOMIC DOWNTURN
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n tough economic times you don’t have to play the victim. Think back to the late 80’s and early 90’s. There was the pilot’s strike, galloping inflation and massive industrial unrest. Anthony Davis of business adviser organisation, Brightwater Partnership, says it was the savvy business people who used that time to their advantage and saw the benefit for the next 20 years. “I am not suggesting that there will not be some tightening in the economy. There will be some failures, and we will all need to look harder for the opportunities. But one thing of which you can be sure is that there will be opportunities,” Mr Davis said. be prepared to do a bit more Anthony believes this is an ideal time to work harder and smarter and do some of those extra things you might have been thinking about. “Create a budget and stick to it, add one or two new marketing strategies, create some new strategic alliances, work more on your business, develop a mission statement. The list goes on.” don’t just do more of the same According to Anthony the definition of ‘insanity in business’ is to continue to do the same thing over and over and to expect a different result. “Look into all areas of your business. Smart business owners know what it means to look into all areas within their business and identify ways to do this differently.” If you wish to ‘prepare’ your business with Brightwater Partnership please call 1800 242 366 or visit www.brightwater.com.au.
tips to
create your own
mission statement n Your
Mission Statement must include your Vision (your big picture for your business), your Unique Selling Proposition – USP (what separates you from your competitors in the mind of your customers) and your Purpose (the reason your business exists both for you and for your customer.)
n Mission
Statements are written: in the present tense; in positive language; short enough to be memorable; long enough to be meaningful; with emotional value; to be inspiring, technical, and, down to earth.
n Resist
the urge to create a ‘motherhood’ statement. Ensure that yours is unique to your business. Be proud to use it everywhere you can and over time you will become your Mission Statement.
the master electrician : SUMMER 09
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balance work life
a hard act to master?
A balanced life is said to be a less stressful life but what happens when the equilibrium is upset? Emily Clark investigates...
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alance between a person’s work and personal life is critical, but Australians are working more and more and as our work days get longer, the time left for life is diminishing. Very long working hours tend to be more common in occupations where self-employment in small business is prevalent. For electrical contractors this scenario is all too familiar. According to the Australian Bureau of Statistics (ABS), almost 25 percent of full time tradespeople in Australia perform more than 50 hours each week. Small business owners are amongst the hardest workers in Australia with more than 50 percent performing 50 hours each week. achieving a work life balance Despite the long weeks of an electrical contractor, employment and work issues expert, Dr Paula Donaldson said the key to a balanced life lies in our satisfaction. “Work should provide some satisfaction but leave room for other areas of life to be equally satisfying. “A balance occurs when satisfaction is gained from work life and from other critical areas such as family and social life,” Dr Donaldson said. Electrical contractors are often sole traders and employ family members to support the business. Often these family members are contributing their time to the business, without taking a salary.
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The ABS found almost 60 percent of contributing family workers perform 50 hours or more each week and more than 25 percent of contributing family workers perform more than 70 hours each week. Tracey and Jason Price are successful small business owners and parents to two-year-old, Cooper. Jason works at least five 10-hour days each week for their company JTP Group. Tracey oversees the operations of the business from their Brisbane office, contributing four eighthour days each week. With a background in management and human resources, Tracey realised early that their business needed to support their life, not dictate it. “I used to get on a bus everyday and head into the city, but I was just a number – running a business is hard but if you manage it right, it can be really rewarding.” Tracey insists that in small business, work does not stop when the doors to the office are locked at the end of the day. “We have strict office hours but Jason and I are always available to our clients on our mobiles, we take calls until late at night. “It can become quite testing, trying to juggle a company and a family, but our reputation and service is important so we can’t lose control of that,” Tracey said. ABS research uncovered almost 60 percent of self-employed workers performed 50 hours or more each week while almost 15 percent of self-employed workers worked 70 hours or more per week.
when the balance is unsettled With large workloads Dr Donaldson insists it is important to switch off and focus on the things that bring the most satisfaction because when work and life overlap, the mixed result can be hard to handle. “A balance is critical for different people in different ways. “It might be important for someone to have balance to reduce stress, to reduce work-life conflict, to feel like they receive adequate pleasure, or to feel like an adequate parent,” Dr Donaldson said. “When individuals lose balance they can experience high levels of stress or turn to drugs and alcohol but an imbalance can be the crucial contributor to a family break down,” she said. Many electrical contracting businesses are run by husband and wife teams and Tracey insists maintaining a personal relationship is often a struggle. “Apart from trying to balance family and
work life it is important to remember how to have a marriage. “It’s quite trying to have a business relationship and then go home and try to be romantic – it’s not second nature, it takes work,” Tracey said.
tips
balancing the work-life tightrope
HAZARDOUS AREA AND HIGH VOLTAGE INSTALLATION AUDITS
feature article : WORK LIFE BALANCE
e
“Yes the hours we work are long, but as our business, and family, has grown we’ve had to learn to switch off to a degree. “We take weekends off to just be a family,” Tracey said.
n
Develop a family culture at your workplace to gain more satisfaction from your job and to bring work closer to life
n
If you work with your spouse remember to talk. Talk, outside of business hours, about things unrelated to your business
n
n
Do positive business building tasks together. Take each other to new business development meetings and engage as business partners rather than as an ‘electrician’ and an ‘office manager’
Foster trust amongst your employees and have confidence in them to look after your business without you. This will make taking holidays easier.
✓ ESO Compliance Audits ✓ Area Classifications ✓ Risk Assessments ✓ Pre-installation/design review
Call Steve Downey on
1300 724 744 to arrange an inspection
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the master electrician : SUMMER 09
15
more
Less is
for Australia’s newest power station
The leading-edge 320MW NewGen Kwinana power station shows that good things really do come in small packages.
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www.masterelectricians.com.au
feature article : NEW GENERATION KWINANA POWER STATION
T
he first thing that strikes you about Australia’s newest power station is its size – or more precisely, its lack of size. Those more accustomed to coal-fired electricity, as most Australians are, would have grown used to the idea that power stations are enormous structures that dominate their landscapes. The gas-fired NewGen Kwinana plant is significantly smaller than most people would expect. Also on the small side is its greenhouse gas output. In fact, carbon emissions are around half of the levels produced by coal-fired power. But that lack of size doesn’t result in reduced power output. Kwinana is a 320MW base-load facility, meaning it provides power around the clock into Western Australia’s South-West Interconnected System. It took around $400 million and 31 months to build, and it is among Australia’s most modern and high-technology electricity generation projects. The power station’s 330kV switchyard is connected to the Western Power switchyard by a three core insulated underground cable rated for 330 kV, 50 Hz operation. Each core measures 800 square millimetres, and the power transfer capability is 420 MVA. The cable was supplied by Taihan Electric Wire Co Ltd in Korea. NewGen Power Kwinana Chairman Trevor St Baker said the power station was among the most efficient in the country, and was helping Western Australians reduce their carbon footprint. “This is a combined cycle power station, which means that it produces electricity from two sources – gas and steam,” he said. “The plant harnesses and uses the steam produced from the waste heat in the exhaust of the gas turbine to run a steam turbine, which means we are able to produce more power using less fuel, and significantly reduce the greenhouse gas emissions from the project.” The low-emissions technology used at Kwinana will deliver approximately 1.25 million tonnes of carbon pollution abatement every year when compared with coal-fired power generation. Over 25 years, it will represent a cut of 30 million tonnes of carbon pollution. Because of its ability to produce power around the clock and throughout the year, it
“Because of its ability to produce power around the clock and throughout the year, it will provide more greenhouse abatement than 1,000MW of wind generation.”
will provide more greenhouse abatement than 1,000MW of wind generation. Kwinana’s environmental credentials also extend to its construction. Lead developer ERM Power and major contractor Smithbridge Australia received a prestigious environmental construction award for their work on the construction of the supporting infrastructure. The Civil Contractors’ Association National Earth Award was presented in recognition of the pioneering and innovative approach used
in building the power station’s cooling water outfall. Mr St Baker said Kwinana – which began operations seven weeks ahead of schedule and under budget – would bring an estimated economic benefit in excess of $1billion to the region during its operating life. “Most importantly, the NewGen Kwinana power station is capable of delivering approximately ten per cent of Western Australia’s electricity demand,” he said. the master electrician : SUMMER 09
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feature article : NEW GENERATION KWINANA POWER STATION
“This will ensure the state’s electricity supplies will be well covered this summer and for many years to come” The plant was officially opened on November 7 by Western Australia’s Energy Minister Peter Collier. The Minister said the project would ensure reliable power supplies to industry and underpin the State’s ongoing economic growth. “One of the State Government’s primary objectives this year is to improve power reliability across the State,” he said. “The Kwinana power station is an integral part of this initiative and will bring muchneeded additional capacity to meet WA’s electricity requirements.” Mr Collier said the station would provide low-cost, environmentally friendly electricity to WA, using gas from the North West Shelf delivered through the Dampier to Bunbury Natural Gas Pipeline.
“The gas-fired operation reduces greenhouse gas emissions by up to half and water consumption by up to 90 per cent compared with a conventional plant,” he said. Since its inception, the NewGen Kwinana power station has used local skills and created more than 300 jobs during the construction phase. A further 20 ongoing jobs will be created. The output from NewGen Kwinana power station is contracted to Western Australia’s major electricity retailer, Synergy, from 1 December 2008. NewGen Power has also commenced construction of a 330MW open cycle gas turbine peaking power station in Neerabup, north of Perth. Together, the Neerabup and Kwinana power stations represent an investment of more than $800million investment in Western Australia’s electricity infrastructure.
Electrocuted Rat Spurs Stockholm Power Outage The electrocution of a fat rat in an electric station caused a three hour power outage in Stockholm’s central train station. The rat had sneaked into a secondary substation and came into contact with parts that caused it to short circuit. The rat’s size was determined as there is a certain distance between the parts it touched. The blow was so forceful that the rat actually burst. www.foxnews.com
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www.masterelectricians.com.au
Are you a Master Electrician? Master Electricians deliver the highest levels of quality, electrical safety, integrity and energy advice. Why become a Master Electrician? Consumers trust the ‘Masters’ brand, and are more likely to choose a Master Electrician over the competition. Buyers equate Master Electricians with experience, quality, reliability and integrity. Through our extensive advertising to public and industry on the benefits of using a Master Electrician, you will be in demand from the public, builders, principle contractors and government.
When you become a Master Electrician, you get the following benefits: ■
Use of the Master Electrician branding
■
A strong point of difference over your competitors
■
Increased recognition by public and industry
Master Electricians Accreditation also provides you with unlimited access to: ■
A wiring rules hotline
■
A large technical and standards advice team
■
Industry training and education
■
Employment and workplace relations advice
■
Expert advice on commercial and business matters
■
Regular up-to-date news and information
■
Networking opportunities with industry supporters, suppliers, other allied trades and associated organisations.
To find out how you can become a Master Electrician call 1300 889 198 or visit www.masterelectricians.com.au quality
safety
reliability
W
hen devastating storms swept across Brisbane one evening in November, they left thousands of families without electricity and facing lengthy delays to have their homes reconnected. As the State Government and Brisbane City Council scrambled to assemble a crisis response team, they turned to Master Electricians Australia for urgent expert assistance. For CEO Malcolm Richards, it was confirmation that the newly created Master Electricians program had already established a position of credibility and trust in the minds of senior politicians and key bureaucrats. Over the following 48 hours, Master Electricians was to become firmly entrenched in the minds of storm victims as well, with the dedicated storm response centre receiving hundreds of calls for assistance. The call centre was able to mobilise 400 Master Electricians and licensed members of the Electrical
and Communications Association to help ease the heartache of devastated home owners. Just weeks after it started operations, Master Electricians had demonstrated its worth as both an industry leader able to work cooperatively at the highest level of government, and as a valuable service provider for consumers. “We felt the phone line was a really important service for the residents to get honest answers on a range of queries,” Mr Richards said. “Homeowners were calling up with issues ranging from the repair of rain-damaged appliances to complete safety inspections to allow homes to be reconnected to the electricity grid. “At a time when they were dealing with so much turmoil and trauma in their lives, they could take some comfort in the knowledge that trusted electrical contractors were available to assist them.” In just a few months since it was launched, Master Electricians has changed the face of electrical contracting in Australia.
masters Australia’s new
gain widespread recognition
Since its launch late last year, Master Electricians Australia has quickly established a position as a national leader in electrical safety and quality.
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www.masterelectricians.com.au
workplace relations : CLIMATE CHANGE
Electrical contractors Australia-wide have applied to become Master Electricians, recognising the benefits of offering higher standards of safety and reliability to their customers. December last year saw the accreditation of the first New South Wales Master Electricians, Hall and Hedderman Pty Ltd. Callers to the Master Electricians’ hotline and visitors to the website have also provided extremely strong positive feedback on the 12-month warranty and code of practice. “In just a very short time, the Master Electricians brand has gained a high level of trust among consumers, and is becoming a very powerful business tool for electrical contractors,” Mr Richards said. “The proof is right there in the number of customers using the website service to find master electricians, and the number of contractors keen to become part of the program. “The number one problem that people have with hiring a tradie is the potential to hire a ‘cowboy’ who takes advantage of their lack of knowledge by doing the job in an unprofessional and sometimes dangerous manner. “Hiring a Master Electrician takes away that risk.” The media has also been quick to recognise the significance of the creation of Master Electricians. A number of newly-certified Master Electricians around Australia have been able to leverage their achievements for coverage in their local media, while the launch of the organisation has also gained media attention. Coupled with an extensive radio advertising campaign in major cities, this has created a very
high level of recognition for the program, and has prompted media organisations to turn to Master Electricians Australia for expert comment on electrical safety issues. Mr Richards was interviewed by a number of media organisations late last year after problems with equipotential bonding forced the closure of the Gold Coast’s public swimming pools. As well as providing expert commentary on the possible cause of the problem and likely solutions, Master Electricians issued a timely reminder to pool owners that they should ensure they have a safety switch installed on external electrical equipment, and test it regularly. “While we are always concerned about electrical safety incidents such as we witnessed on the Gold Coast, they do present an opportunity to remind the public of just how dangerous electricity can be and why they must only deal with qualified professionals.” In 2009, Master Electricians will continue to highlight industry issues – particularly safety issues – in the media. Mr Richards said contractors who become aware of issues that should be made public can report them to Master Electricians Australia. “The program was created to ensure that we have the safest possible environment for electrical contractors, their staff and their clients in the general public. “We’re very happy with what the program has been able to achieve in just a few months of operation, and we will continue to pursue these goals in every state of Australia in the year ahead.”
the master electrician : SUMMER 09
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Reap the benefits. When you become an ECA member or Accredited Master Electrician you gain access to a wide variety of exclusive benefits and discounts. Private Health Cover.
Join MBF Health and receive all the benefits of private health insurance through a specially negotiated MBF corporate plan. With MBF you gain access to a range of products and services provided by Australia’s largest, privately managed health insurer.
EFTPOS Facilities.
Take advantage of EFTPOS Merchant Facilities at a special discounted rate. The Commonwealth Bank’s EFTPOS merchant facilities provide a fast, secure and reliable method of electronically processing credit, debit and charge cards. This convenient payment method is also offered as a mobile service, allowing you to accept payments wherever you are. Benefit from discounted credit card sales rates, as well as the waiving of the normal $79 joining fee.
Insurance Cover.
Through our partnerships with Comsure Insurance Brokers and Concept Benefit Planning, we can provide comprehensive and competitive insurance cover tailored to protect your business and personal needs. Our partners are constantly monitoring new industry trends to ensure your insurance cover provides complete protection.
Fuel Scheme.
Our fuel plan is a convenient way for your to manage and reduce your bills. Use your BP fuel card to receive discounted rates and receive a simple monthly fuel bill for all your vehicles. All your business and private vehicles are eligible to participate in the fuel scheme. You can even extend the privilege to staff as an extra benefit of employment.
To find out how you can become a Master Electrician call 1300 889 198
22For more details visit www.masterelectricians.com.au www.masterelectrician.com.au
quality
safety
reliability
meet a master electrician : GEOFF HALL
meet a
master electrician
This edition features NSW’s first Master Electrician.
Name: Geoff Hall Company: Hall & Hedderman Services
who is hall & hedderman? We are an electrical contracting company that provide electrical, communications, security, fire detection, audio visual and automation services to the domestic, commercial and industrial sectors. We are located in Rosebery, though we service all areas of the Sydney metropolitan area, Central Coast, Newcastle and districts. Established in 1997, over the past few years we have grown from 2 tradesmen to over 40 employees. what do you see as the biggest issue facing the industry? With the downturn of the economy over the past few months, electrical contractors are getting more competitive with pricing projects. Unfortunately, it is common knowledge that electricians undercut each other and drop prices regardless of knowing what the true costs are to complete the project. To become an electrical contractor you should have to complete an estimating and job costing course prior to applying for your licence. There are
some ridiculous prices going around at the moment, and it’s not doing our trade any favours.
name may be the deciding point when a customer chooses you over someone else.
why did you seek master electrician accreditation?
how important is the accreditation process?
We believe we provide a superior service over the competition and our Master Electricians status highlights that point of difference. It emphasises our ability to provide superior customer service through quality control, time management, health & safety and competitive pricing. We also like being able to brand ourselves as Master Electricians just like builders and plumbers. I’ve always thought there should be Master Electricians branding, so it wasn’t a difficult decision to jump on board. what are the benefits for you and other business owners? Master Electricians Australia is out there promoting the brand as a recognizable force. Having the Master Electricians accreditation next to your
The accreditation process is essential for any contractor. The more companies that meet the minimum requirements the better. Our industry is in need of a higher standard of electrical work and we need to be working towards a common goal. Having a safety system means there is a minimum standard companies need to adhere to. We have spent a lot of money on OH&S over the years because every single job you do you have to fulfill certain requirements and having a comprehensive system means it’s already in place. how do you feel about becoming the first mastEr electrician in NEW SOUTH WALES? Excited. We hope to be one of many to lift the name of Master Electricians.
the master electrician : SUMMER 09
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www.masterelectricians.com.au
from distributors
horizon power
solar innovation powers up remote communities =Horizon Power has announced plans to build two state-of-the-art solar power stations in Marble Bar and Nullagine, in the east Pilbara region of Western Australia. The power stations are the first high penetration hybrid solar photovoltaic diesel power stations in the world. The project will include the installation of up to 2000 solar panels in total across both towns. The solar arrays in both towns will feature solar tracking systems that will follow the path of the sun in each town throughout the day. The groundmounted systems will be the largest solar tracking PV systems in Australia. Flywheel technology will also be used to smooth the energy from the solar panels and to stabilise power quality between the diesel power station and the solar farm. It will also maximise the utilisation of the solar energy. The solar energy systems will generate over 1 GWh of renewable energy per annum, supplying over 60 per cent of the daytime energy demand
from sunlight. This equates to a saving of 35-40 per cent of diesel and 1100 tonnes of greenhouse gas emissions every year. Horizon Power is working with development partners PowerCorp Pty Ltd and SunPower Australia to build, own and operate the new power stations. Energy Minister, Peter Collier, said “Solar power is an abundant, reliable, clean source of energy. Horizon Power is leading the way by innovatively combining conventional diesel generation with this state-of-the-art renewable energy option. “This new technology will lessen our carbon footprint and improve our environment for the future,” he said. Horizon Power’s Managing Director, Rod Hayes, said ”Horizon Power is excited to be driving a project that will set a new standard in large-scale renewable energy technology in Australia. “The project will replace ageing power stations with modern, efficient and more environmentallyfriendly power stations that will be able to meet the needs of local communities for the next twenty years,” he said. “Horizon Power vigorously pursues renewable
energy options for power generation and is pleased that regional Western Australians will be able to experience the benefits of leading-edge, large-scale renewable energy technology as a result of our partnership with SunPower and PowerCorp. Construction will begin in March 2009. Horizon Power will provide regular community updates on the progress of the construction of the power stations.
news from distributors : WHAT’S HAPPENING IN YOUR INDUSTRY
news
project
snapshot
The new power stations will:
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Generate 1048 MWh of solar energy per year
n Provide 65% of day time energy demand from solar power n Save 1119 tonnes of greenhouse gas emissions per year n Save between 35-40% diesel consumption per year (412,000 litres of fuel per year) n Provide 60% of the annual energy for both towns
the master electrician : SUMMER 09
25
ergon energy
Dismantling or relocation of Overhead Service Lines There appears to be a disturbing trend emerging where some Electrical Contractors are dismantling or relocating overhead services. This practice seems to be an attempt to avoid Ergon Energy Distribution Service Charges. Contractors are reminded that overhead service lines are an Ergon Energy owned asset, and contractors are not permitted to dismantle or relocate them under any circumstances. Contractors performing this unauthorised work will be reported to the Electrical Safety Office (ESO) for further action. Dismantling or relocation of overhead services can be arranged by calling the National Contact Centre (NCC) on 13 10 46. Bypass switches are not permitted on controlled tariff loads The Queensland Government Gazette provides that any loads eligible to be connected to a controlled tariff must be permanently connected. It also provides that supply to controlled tariff loads is not permitted to be duplicated on any other tariff. This means that bypass switches are not allowed to be wired in the controlled tariff circuit to provide alternate supply on another tariff during the “off” period. Any controlled tariff metering found to have loads which are not permanently connected or have bypass switches in circuit, will result in the tariff being changed on the meter to the principal tariff at the installation until the situation is rectified.
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www.masterelectricians.com.au
news from distributors : WHAT’S HAPPENING IN YOUR INDUSTRY
integral energy
$11.2 million crackdown on copper theft More than $11.2 million is being invested across Integral Energy’s network upgrading surveillance equipment and other security measures to crackdown on the theft of copper cable, Minister for Energy Ian Macdonald announced today. “Stealing from public utilities is not only a dangerous crime, it’s also a disgraceful waste of taxpayer’s money,” Mr Macdonald said. “Thieves and vandals not only risk serious injury and severe penalties, but they put the community at risk and impose huge costs on public utilities and other businesses. “As part of the NSW Government led campaign, Police and the NSW Utilities Copper Theft Security Committee have been working with energy retailers, scrap metal dealers, the construction industry and other businesses to stop thieves in their tracks.” Integral Energy’s Security Manager Graham Courtney said the investment includes upgrading security fences at electrical substations and field service centres, and the increasing use of CCTV and alarm systems. “Along with making it harder to gain entry to our sites, we have increased security patrols and quicker response times to alarms,” Mr Courtney said. “Increased CCTV use allows security staff to better direct police and security patrols to incidents.” Since July, Integral Energy has had 45 Incidents of copper theft compared with 72 incidents for the same period the previous year. “While there is a reduction in the number of incidents overall, 82% of copper theft experienced by Integral Energy has been from power poles,” Mr Courtney said. “With over 300,000 power poles in our network, customers and the general community can play an important role in reporting any suspicious activity or information to Crime Stoppers on 1800 333 000. Information can be supplied anonymously. “We’re continually upgrading our security measures to ensure the safety of the public and the security of power supplies. “In 2006, Integral Energy became one of the first utilities in NSW to start using permanent DNA tracing technology on its copper wire to
help police trace the copper.” Integral’s Graham Courtney is also the convener of the NSW Utilities Copper Theft Security Committee which is helping to drive a national campaign against copper theft. Integral Energy’s network provides power to over 850,000 customers, or 2.1 million people, in households and businesses across a network franchise spanning 24,500 square kilometres in Greater Western Sydney, the Illawarra, the Blue Mountains and the Southern Highlands. Media contact: Peter Payne (Integral Energy) 9853 6209 or 0409 664 608
Umbrella lights your way in the rain Korean designer Sang-Kyun Park’s LightDrops creation lights your way in the rain. The outside canopy has a conductive membrane called PDVF. As rain comes down, the impact generates electrical energy that powers built-in LEDs on the umbrella. The harder the rain hits, the brighter the light. news.cnet.com
news from distributors : WHAT’S HAPPENING IN YOUR INDUSTRY
energex
Enhancements to ENERGEX’s New Connections Process and Form 2 for SE Queensland ENERGEX is committed to improving the existing new connections process and are currently working towards optimising this process with the following goals: Streamlining the new connections process to efficiently deliver connection services n Aligning practices with other states to co- ordinate with the operation of national electricity retailers n Enabling ENERGEX to better meet the expectations of electrical contractors, customers, and retailers with the provision of information on the connection progress, status updates and timely connections. n
ENERGEX are reviewing the way we work with industry, customers and electricity retailers
to meet these objectives. The key in this review is the way in which we match the new account request from the retailer with the Form 2, (which is now referred to as the Electrical Work Request) from the electrical contractor, and how we keep all involved with the progress of the new connection arrangements from request to completion.These improvements are occurring progressively in stages as listed below. For the effective processing of Electrical Work Requests (Form 2), ENERGEX encourages the use of our online facility as well as nominating the electricity retailer. The changes below will be rolled out progressively over the next few months and further information and dates will be provided as these proceed. Should you have any questions regarding these changes, please contact ENERGEX’s Electrical Contractor Line on 1300 762 397
improvements are occuring progressively in stages as follows:
Stage One:
Stage Two:
Stage Three:
ENERGEX will forward a copy of ‘new connections’ Electrical Work Requests (Form 2) to the nominated electricity retailer. This will assist the electricity retailer to establish the new account if it has not already been set up, and will ensure the same customer and address details are matched with the Electrical Work Request (Form 2), and the Retailer Service Order (known as a B2B).
Secondly, ENERGEX has improved the content and layout of the paper-based Electrical Work Request (Form 2). These changes improve communications between ENERGEX and the electricity retailers, which in turn will assist in improving the scheduling of jobs. The new format of the Electrical Work Request (Form 2) will form the basis of a new web interface for the submission of new requests.
The final stage of improving the current new connections process is to introduce new functions available via the online submission process. Planned improvements include the provision of a unique reference number to track the progress of the new connection, and online /email /SMS updates of the progress of the new connection through the electricity retailer and field despatch process.
the master electrician : SUMMER 09
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awards
honour electrical industry’s brightest sparks
E
xceptional achievements in the electrical industry have been recognised at the Master Electricians and Electrical and Communications Association (ECA) Awards for Excellence, held at the Sofitel hotel in Brisbane Leading members ranging from students through to industry veterans were among eight award winners on the night. The awards also recognised cutting edge new products and services. The evening climaxed with the inaugural Master Electrician of the year award, presented to Luke Pritchard from Redcliffe company Prestige Power, for his commitment
to excellence in customer service, safety, work quality and the application of modern technology. Master Electricians and ECA CEO Malcolm Richards said the awards provided worthy recognition for outstanding accomplishments in the industry. “The night is about rewarding the enormous amount of hard work undertaken by proud electrical contractors and workers that strive for innovation and high levels of service,” he said. “These companies and individuals advance the reputation of the entire industry through their professionalism and desire for excellence.
“In recognising the elite performers in our industry, we are providing others with a benchmark to work towards.” No electrical contractor has provided a better role model of success than Minelec owner Tom Birt, who was honoured with the President’s Award for his long-time leadership that has helped move his organisation into Queensland’s top 400 companies. In the future, President’s Awards may be given to Apprentice of the Year Danial Subonj from TH Cock, who achieved superb results in his testing and also to Business Student of the Year Brett Hughes from Power Safe Electrical, who completed a Diploma of Project Management
thanks to our excellence award supporters
Gold Sponsors
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Silver Sponsors
awards : OUR ELECTRICAL INDUSTRIES BRIGHTEST SPARKS
“In recognising the elite performers in our industry, we are providing others with a benchmark to work towards.”
the master electrician : SUMMER 09
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awards :
OUR ELECTRICAL INDUSTRIES BRIGHTEST SPARKS
IMAGES (LEFT TO RIGHT): BRETT HUGHES - BUSINESS STUDENT OF THE YEAR; CLIPSAL - INNOVATIVE SERVICE OF THE YEAR; DANIAL SUBONJ APPRENTICE OF THE YEAR; DEB HARLE - WOMEN IN CONTRACTING, WOMAN OF THE YEAR; HPM - INNOVATIVE PRODUCT OF THE YEAR; LUKE PRITCHARD MASTER ELECTRICIAN OF THE YEAR; TOM BIRT - PRESIDENT’S AWARD.
while managing his own business in Warwick. This year saw a number of outstanding entries in the Innovative Service of the Year category with Clipsal being named the winner for their “Clipspec” software program that aims to improve customer satisfaction and professionalism when selling electrical accessories, offering consumers a greater range of electrical products and options. The awards also recognised cutting edge innovation in the electrical industry. Judges praised HPM Legrand’s “G2 Slide Connect Emergency Exit Light,” a revolutionary emergency lighting and exit signal system, which utilizes a single, high brightness, long life LED. Other winners on the night included Debra Harle from Harle’s Electrical who was presented with the Women in Contracting Business Woman of the Year award and Matt Electric, the recipient
of the Excellence in Safety Management Award. Mr Richards said the awards demonstrated the Master Electricians and ECA’s determination to boost customer service standards and innovation in the electrical industry. “Consumers can feel very confident in choosing a member of the ECA for their electrical work,” he said.
ECA Excellence Award Winners: HPM legrand aPPRENTICE OF THE YEAR:
Clipsal - ‘Clipspec’ Clipspec is a software program that aims to improve customer satisfaction and professionalism when selling electrical accessories, offering consumers a greater range of electrical products and options. innovative product of the year:
Danial’s marks across the board of both practical test and interview were exceptional. Danial’s marks in five out of eight criteria sections were between 90 and 100%, with the remaining three sections resulting between 80 and 100%. The judges recognized his technical knowledge and personal conduct (in particular) to be of a very high standard
HPM Legrand - ‘G2 Slide Connect Emergency Exit Light’
lawrence & hanson BUSINESS STUDENT OF THE YEAR:
Matt Electric
Brett completed his Diploma of Project Management through the ECA Lawrence & Hanson BusinessConnect school. Brett completed this over a 20 week period, whilst still managing his own business in Warwick. women in contracting business woman of the year:
Debra Harle - Harle’s Electrical Whilst being the support network of Harle’s Electrical with her husband Steve, Debra cares www.masterelectricians.com.au
innovative service of the year:
Danial Subonj - T H Cock
Brett Hughes - Power Safe Electrical
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for their family and is also a school teacher. Debra employed the services of a business coach to assist her in growing the business.
Slide Connect is a world first emergency lighting and exit sign system which uses a single, high brightness, long life LED. The owner benefits from reduced energy costs, reduced evacuation lighting quantities, and reduced maintenance costs. excellence in safety management award: Matt Electric are a small private domestic and commercial installation and service company. Matt Electric display an ‘above and beyond’ approach to customer service and present an excellent attitude to staff safety and culture. president’s award:
Tom Birt - Minelec Tom Birt started Minelec with his business partner and former boss Mick Davidson in 1991. Tom has been integral in placing Minelec in the top 400 QLD companies in 2006. Other notable achievements include assisting with the
awards : OUR ELECTRICAL INDUSTRIES BRIGHTEST SPARKS
construction of the Ronald McDonald House alongside the Townsville Hospital at Douglas, encouraging many local business people to donate either material or labour to build the facility. Tom has also been instrumental in raising $600,000.00 to go towards the construction of the Palliative Care Unit at the Townsville Hospital.
master electrician OF THE YEAR:
Luke Pritchard - Prestige Power Luke Pritchard from Prestige Power is the first Master Electrician of the Year. Prestige Power are a young domestic and commercial private company based on the Redcliffe Peninsula. Prestige Power demonstrate excellence in several areas, including customer feedback
and an outstanding standard of business presentation. They excel in their marketing, and in ensuring control and consistency at all levels, as well as maintaining modern practices and technology. A big congratulations to Luke Pritchard and the team at Prestige Power for being the first Master Electricians of the Year.
the master electrician : SUMMER 09
31
origin energy drives domestic solar energy solution Origin Energy, Australia’s largest retailer of residential solar energy systems, has recently appointed O’Donnell Griffin, part of the Norfolk Group, to drive the installation of its streamlined domestic solar energy solution across homes in SA, WA and NSW. With rapid growth forecast for the solar energy industry due to a greater general awareness of the impact of carbon intensive electricity generation, Origin Energy sees the domestic market as primed and ready for broader adoption of a solar energy solution. This, coupled with the fact that customers will be eligible for a Federal rebate of up to $8,000 on a standard $10,000 1 kilowatt panel, meant that Origin Energy were keen to choose a service and installation partner who were able to respond quickly and who had a national capability to tie in with the expected future national growth in the domestic solar energy market. Both Origin Energy and O’Donnell Griffin are confident that the take-up by consumers will be strong as they face rising electricity bills and a growing demand to take environmentally positive action. ‘Solar energy is fast becoming an ideal centralised, distributed generation source given its low impact in terms of noise, aesthetics and maintenance and its long term reliability,’ adds Drenen. We are delighted that O’Donnell Griffin also sees the future for this product as significant.’ projected national rollout: Whilst the first stage of this installation project will commence in December with 80 installations planned across NSW, WA and SA, a multimillion dollar national rollout of an estimated 20,000 1 kilowatt solar panels is projected by 2013. The ODG/Origin partnership allows domestic home-owners to order the rooftop panels directly from Origin Energy, either by phone or over the internet. O’Donnell Griffin have committed to installation of the panels within 12 weeks, anywhere in Australia, correlating to the time it will take for consumers to process their Federal Government rebate (up to 80% depending on which suburb and State they live in). This approach should ensure that the customer is not out of pocket for the full amount. As an additional financial incentive to customers, users are also able to supply excess power back into the grid to further shorten the payback period on their solar energy units.
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buzz the
Here’s the latest news and information from the electrotechnology industry across Australia. Save money at trade expos With the economic downturn in full swing businesses are now faced with the prospect of having to cut costs wherever possible. For many business owners the thought of having to replace tools and buy new ones to keep up with changes in technology can be a daunting task. Now in its fourth year, the National Tradesman’s Expo offers tradesmen the opportunity to buy discounted tools and services from a variety of retailers in one place. Held in capital cities across the country, the expo has grown even bigger in 2009 with over
100 exhibitors showcasing over 300 brands, according to Event Director Paul Mathers. “Shopping for tools can take up valuable time and cost you important, money-earning jobs. The National Tradesman’s Expo allows you to try out all the latest quality tools of the trade and secure the best deals on the market at a one stop shop,” Mr Mathers said. Admission to the National Tradesman’s Expo is $10, children under 15 years of age are admitted free. Accredited Master Electricians and ECA Members are entitled to a 50 per cent discount on presentation of their membership card, or discount coupon. For more information visit www.ntx.com.au.
the buzz : issues affecting your industry
legislative changes in victoria equal opportunity act 1995: On 31 March 2008, employment activity was a new ground of unlawful dismissal added to the Equal Opportunity Act. Employment activity is defined as an employee making a request of their employer about their entitlements (e.g. wage rates) or communicating to an employer their concern about the employer’s failure to provide them with their entitlements. On 1 September 2008 the Equal Opportunity Act also introduced that an employer must not unreasonably refuse flexible working arrangements for parents and carers. workers wage protection act 2007: The Victorian Workers’ Wage Protection Act commenced operation on 1 December 2008. This Workers’ Wage Protection Act regulates when an employer in Victoria can make deductions from their Victorian employees’ wages and that in order to make deductions that employers must have written authorisation.
when justice meets power Schneider Electric has played a vital role in the new Parramatta Justice Precinct in Sydney – a model of energy management and conservation.
Karaoke Priest Electrocuted A Filipino priest has been electrocuted by a defective karaoke microphone after finishing a swim during a beach party. The 32 year old Catholic priest had just finished swimming and was dripping wet when he took the microphone of the karaoke machine in a resort in Marong. He lost consciousness and was declared dead on arrival in a nearby hospital. www.cathnews.com
The Precinct was the first NSW Government building to achieve a five-star rating from the Green Building Council of Australia. The $300 million, state-of-the-art project features advanced Schneider Electric power control distribution and monitoring technology, including more than 100 PowerLogic power meters, 50 custom-made distribution boards and six main switchboards incorporating the company’s technology for the high security complex of nine trial courts, a new six-court complex for hearing children’s matters, a 20,000 square metres administration centre and a refurbished hospital. “This is a landmark energy management project on any scale,” said Star Group Project Manager Ric Fewtrell. Site electrical contractors Star Electrical specified Schneider Electric solutions because they were readily available at short notice and backed up by their energy management expertise. Schneider Electric’s energy-monitoring technology allows management and analysis of the day-to-day costs of efficiently running the lifts, lights, heating and all the mechanical and electrical services associated with operating the entire site. The technology allows the end-user to drill down to the final distribution board to access all current, voltage and power parameters. “Given that buildings in general consume one
third of the world’s resources – and [in Australia] use 42 per cent of [our] energy – it’s only common sense that major projects such as this be used as a showpiece for more sustainable practices,” Mr Fewtrell said. Schneider Electric’s energy management technology was chosen partly because it was easy to adapt and very flexible, according to Schneider Electric Switchboard Manufacturers Sales Engineer Robert Christensen, who worked with Star Electrical and switchboard manufacturer SMB Harwal Electric Pty Ltd on the project. “The close relationship between Schneider Electric and the Star and Harwal groups helped ensure that a very tight project was delivered on time and on budget, despite several challenging design reviews,” said Mr Christensen. “The flexibility of the technologies chosen was important. For example, dozens of Masterpact NW Air circuit breakers were selected for the critical role of switching up to 2500A. Many were used to switch between mains supply and generators, and when the scope of the works was extended to incorporate synchrocoupling [SCTT] transfer, they were able to accommodate the task as part of their standard mode of operation.” The Parramatta Justice Precinct was constructed by Brookfield Multiplex for the Attorney General’s Department. the master electrician : SUMMER 09
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interview with Julia Gillard
With the Australian economy undergoing significant financial and structural upheaval, the Deputy Prime Minister and Minister for Education, Employment and Workplace Relations, Julia Gillard, speaks with The Master Electrician about how contractors and small business employers can survive and thrive in 2009. MINISTER, WHAT ROLE DOES THE GOVERNMENT SEE FOR SMALL BUSINESS SUCH AS ELECTRICAL CONTRACTORS IN GENERATING EMPLOYMENT, PARTICULARLY AT A TIME WHEN SO MANY LARGE ORGANISATIONS ARE LAYING OFF STAFF OR DEFERRING ANY NEW EMPLOYMENT?
Australia’s independent contractors and small businesses are vital contributors to national prosperity and job creation. The government’s emphasis on mitigating climate change will provide opportunities for small businesses to expand into new area of electrical expertise. On 15 December 2008, the Government released a White Paper on the Carbon Pollution Reduction Scheme which lays the foundation for a whole of economy strategy to tackle climate change. The strategy includes the Climate Change Action Fund which provides funding to assist small businesses invest in energy efficiency enhancing equipment. Implementing this scheme represents the biggest structural economic reform in decades. Treasury modelling suggests that a shift to a low carbon economy will not only drive future economic growth but will also create millions of new jobs. Some of these employment opportunities are in the electrical area such as those related to setting up decentralised and renewable energy systems, energy efficient buildings and alternative transport.
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In times of economic stress, it is important for all businesses, including small business, to manage and structure their operations in the best way possible so that they are able to remain competitive and viable. Importantly, retaining valued workers will help businesses to position themselves beyond the current economic downturn. The Rudd Labor Government through its multi-billion dollar Economic Security Strategy has put in place the programs and investments in infrastructure and other areas that will help Australian workers to be employed and stay skilled. In particular, the Rudd Government’s $10.4 billion Economic Security Strategy contains five key measures: n $4.8 billion for an immediate down payment on long term pension reform. n $3.9 billion in support payments for low and middle income families. n $1.5 billion investment to help first home buyers purchase a home. n $187 million to create 56,000 new training places in 2008-09. Accelerate the implementation of the Government’s three nation building funds and bring forward, the commencement of investment in nation building projects to 2009. how does the government expect its recent fair work legislation will change the employment landscape in australia? The fair work bill will put in place a new workplace relations system built on: n a fair and comprehensive safety net of minimum conditions n a system that has at its heart bargaining in good faith at the enterprise level n protections from unfair dismissal for all employees n protection for the low paid n a balance between work and family life, and n the right to be represented at the workplace Businesses will benefit from reduced regulation under simpler modern awards, simpler unfair dismissal processes and the one-stop-shop of Fair Work Australia, the Australian Government’s new independent umpire. PARTICULARLY, HOW WILL THE CHANGES CONTAINED IN THE FAIR WORK BILL IMPACT ON SMALL BUSINESS OWNERS? The new system will have a simpler safety net of modern awards and National Employment
the interview : WITH JULIA GILLARD
What message do you have for business owners who may be forced to lay off valued members of staff simply as a result for economic conditions?
Standards. The Government acknowledges that small businesses with fewer than 15 employees can face particular challenges when managing employee engagement and dismissal. For this reason, the National Employment Standards maintain the small business redundancy pay exemption, consistent with existing redundancy pay standards across the federal, New South Wales, Queensland and Western Australian workplace relations systems. Further, all modern awards will include an award flexibility term to enable small businesses and their employees to make individual flexibility arrangements to suit their needs. The new unfair dismissal system strikes an appropriate balance between allowing businesses to manage their workforce with confidence and protecting employees from being dismissed unfairly. The reforms make the workplace relations system fairer, restoring the balance between the interests and needs of employers and those of employees. WHAt CAN SMALL business EMPLOYERS DO TO ENSURE THEY COMPLY WITH ALL THEIR RESPONSIBILITIES UNDER THE NEW LEGISLATION? It will be much easier in the new system for small business employers to understand their rights and obligations under the Fair Work legislation. Particular effort has been made to assist small business employers in relation to unfair dismissal. The Fair Work Bill provides for a longer qualifying period of 12 months for employees in businesses with fewer than 15 employees to make an unfair dismissal claim. In addition, a Small Business Fair Dismissal Code will set out the steps that a small business needs to take to make a dismissal fair. The Code will provide clear advice for small business employers contemplating dismissal action. By following the Code, small businesses will be able to dismiss unsatisfactory employees without fear of unfair dismissal claims being brought against them. The Australian Government will also ensure that small business employers have access to advice and assistance in relation to the new workplace relations system through its new independent umpire, Fair Work Australia. Minister, electrical contractors are acutely aware of the national skills shortage and the impact it has on businesses. Can you outline the steps the Government has taken to boost the number of skilled workers available in industries such as electrical contracting? The Government is very aware of the shortages currently being experienced in the electrical contracting industry. The occupations of the master electrician : SUMMER 09
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the interview : WITH JULIA GILLARD
“The first project provided over $400,000 to the Electrical and Communications Association to develop flexible delivery resources and to train electrical workers to deliver training.” electrician (special class), general electrician, electrical powerline tradesperson and electronic equipment tradesperson are included on the National Skills Needs List. This means that in addition to the standard employer incentives a range of other incentives are available to the apprentices to ease the financial difficulties experienced in the early years of their apprenticeships, including Tools for Your Trade, the Commonwealth Trade Learning Scholarship, and the Apprenticeship Wage Top-Up initiative. Commencements in apprenticeships in the electrical trades have been increasing steadily over the last five years. Those occupations are also included on the list of priority occupations for the Productivity Places Program, which will create more than 700,000 new training places over five years. This provides additional training places both for jobseekers entering the workforce and for existing workers to increase or update their skills. In addition to these measures, the Government has worked closely with industry representatives and has funded a range of other projects to look at how the skills shortages in the electrical contracting industry can be addressed. Two recent projects were funded under the National Skills Shortages Strategy. The first project provided over $400,000 to the Electrical and Communications Association to develop flexible delivery resources and to train electrical workers to deliver training. The second project funded the National Electrical Contractors Association to develop a comprehensive profile of current and future employment and skills needs for the industry. HOW DID LAST NOVEMBER’S MEETING OF THE MINISTERIAL COUNCIL FOR VOCATIONAL AND TECHNICAL EDUCATION ADVANCE THE ISSUE OF A NATIONAL TRAINING SYSTEM? Ministers agreed that a reformed National Industry Skills Committee (NISC) would continue to
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provide national industry advice to the Ministerial Council and further options around NISC’s role, membership and relationships with State and Territory Governments and other stakeholders would be dealt with out of session. The Ministerial Council agreed to further discussion in relation to broader VET reforms following the implementation of the new financial arrangements. WHAT PROGRESS HAS BEEN MADE ON THE GOVERNMENT’S PROGRAM OF TRADES TRAINING IN SCHOOLS? The Trade Training Centres in Schools Program was one of the Government’s key commitments as part of the Education Revolution. In July 2008, funding of more than $90m was awarded for Round One (Phase One) of the program to 34 lead schools representing a total of 96 schools. Negotiations are currently under way between the Commonwealth, education authorities and schools to finalise funding agreements for these projects. Rollout of the projects is expected to commence next year. Round One (Phase Two) of the Program, which closed on 17 October 2008, will allocate up to $310m to establish Trade Training Centres. The successful applicants will be announced in 2009. The Commonwealth, State and Territory Governments, non-government education authorities, and schools have developed strong partnership arrangements through the implementation process. This process will deliver better training opportunities for secondary students. WHAT RESULTS IS THAT PROGRAM EXPECTED TO DELIVER, AND OVER WHAT TIME PERIOD? The Trade Training Centres in Schools Program aims to ensure that students have access to high quality, relevant education and training opportunities that continue to engage and encourage them to complete their studies. Linking high schools with industry and making high school education and skills formation part of the same process will assist students acquire the skills they need for their future employment. In turn, this will assist the Government to increase productivity and build Australia’s future workforce. The Australian Government is working towards a national target of increasing the proportion of students achieving Year 12, or an equivalent qualification, to 85 per cent by 2015 and 90 per cent by 2020. The Trade Training Centres in Schools Program was established to help achieve
this target and to address skill shortages in traditional trades and emerging industries. AS A MINISTER FOR EDUCATION, DO YOU THINK AUSTRALIA HAS THE BALANCE RIGHT BETWEEN TERTIARY EDUCATION AN TECHNICAL TRAINING OPTIONS FOR SCHOOL LEAVERS? We know Australia needs more qualified people across the tertiary sector to build Australia’s future prosperity. This is in both vocational education and training (VET) and higher education. That is why we have invested in more than 700,000 new training places as part of the Productivity Places Program, and commissioned a Bradley Review of Australian Higher Education to look at the best way forward in that sector. I received in December the final report of the Review of Australian Higher Education by the independent, expert panel led by Emeritus Professor Denise Bradley AC. One of the areas the report looks at is the relationship between vocational education and training and universities. The Rudd Government will consider the recommendations and findings of the review and will provide a response to its directions in 2009.
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workplace relations : CLIMATE CHANGE
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the master electrician : SUMMER 09
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technical talk CFLs vs LEDs
T
he humble light bulb is about to become history as Australia turns its back in favour of more energy efficient solutions, and technologically superior forms of light. Lighting represents around 12 per cent of greenhouse gas emissions from households, and around 25 per cent of emissions from the commercial sector. In February 2007, the Government announced their intention to phase-out inefficient incandescent lamps. The aim of this project is to significantly reduce Australia’s greenhouse gas emissions, and forces Australians to examine their personal impact on our environment. The traditional pear-shaped incandescent bulbs are the least efficient type of light and waste 90 per cent of the energy they use, mainly as heat. They will
be phased out first, with an import restriction that came into effect in November 2008, followed by a retail sales ban from November 2009. The two main contenders to fill the void are Compact Fluorescents (CFL) and LED’s. Legislation, in relation to CFL’s, has been introduced to ensure consumers are satisfied with the performance of CFLs. The global market for CFLs has expanded rapidly in recent years with sales of 550 million worldwide in 2005 which is expected to double by 2012 based on existing growth rates. In the 1960’s, LED’s were introduced as an option to the vaunted CFL. Since then, continued innovations in the design of LED’s, from leading manufacturers, means that they are now powerful enough to offer an alternative to conventional sources with significant advantages in aesthetics,
longevity, flexibility and, of course, efficiency. LED’s can now match the colour produced by any other lamp and last up to 50 times longer. However, all these points are useless without some hard figures. Below is a simplified domestic cost comparison between a 60 watt incandescent an 11 watt CFL, and an 8 watt LED over 60,000 hours. An average cost of 16 cents per kWh has been used. As you can see, in over 60,000 hours of use, both the CFL and the LED cost a great deal less than the incandescent. LED’s save nearly $500 and the CFL saves around $490. These are figures that all domestic consumers would be interested in and should have commercial users salivating with expected savings when the addition of labour costs and air conditioning load savings are factored in.
quick comparison Lamp Expected Life Purchase Price Per/unit Usage price Per/KWhr Total cost Per/60,000hr 8 watt LED
60,000
$30.00
$1.28
$106.80
11 watt CFL
10,000
$3.00
$1.76
$123.60
60 watt Incandescent
1,000
$0.50
$9.60
$606.00
LED’s last, on average, 60,000 hours with a cost of around $30.00. 8W x 60,000 hours = 480kW x 16c = $76.80 CFL’s last 10, 000 hours so 6 are needed at a total cost of $18.00. 11W x 60,000hours = 660kW x 16c = $105.60 Incandescents last 1000 hours so 60 are needed for a total cost of $30.00. 60W x 60,000 hours = 3600kW x 16c = $576.00
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A ground-breaking technology that broadcasts electricity may render electrical wiring ancient history, say its inventors. The device called WiTricity beams power to laptops, mobile phones and stereos without cables or sockets by converting electricity into an invisible heat laser, and shooting it across a room. As soon as the laser hits a solar cell inside any electric appliance it is converted back to electricity. Presently, the gizmo can beam 1.5watts of power to a solar cell 30ft away, and that can easily be scaled up. In future, WiTricity is expected to operate like internet Wi-Fi with hotspots, where all gadgets would power up automatically. www.newspostonline.com
The Telecommunications Wiring Rules AS/ACIF S3009 was last updated in 2006 but a disturbing number of contractors are unaware of their existence, occasioning many calls to our Safety & Technical query line.
O
ur Technical Officers are only too pleased to help and support you with your queries, but we do ask you to get a copy (free) from the reference below and try to be familiar with the key points. The wiring rules cover a similar range of subject matter, and are similar in layout to the Electrical Wiring Rules. Compliance with AS/ACIF S009:2006 Installation requirements for customer cabling (Wiring rules) are a legal requirement, having been proclaimed in the Telecommunications Act. Attention is drawn to the fact that cabling work must be performed or supervised by a person with the appropriate cabling provider registration. This requirement is determined by legislation and subordinate regulatory instruments administered by the Australian Communications and Media Authority (ACMA). The requirements of the different classes of cablers, and the attendant restrictions for each class of cabler are further detailed in the Telecommunications Cabling Provider Rules 2000.
technical talk : TELECOMMUNICATION WIRING RULES UNCOVERED
Electricity broadcasting technology may make electrical wiring history
Telecommunications wiring rules uncovered
for more information:
Copies of the relevant legislation can be downloaded without cost. AS/ACIF S009:2006 Installation requirements for customer cabling (Wiring Rules) from: www.commsalliance.com.au/documents/standards/S009_2006 Telecommunications Cabling Provider Rules 2000 from: www.acma.gov.au/WEB/STANDARD/pc=PC_2072
the master electrician : SUMMER 09
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workplace relations There has been a lot of media attention about the Australian Building and Construction Commissioner (ABCC) recently, as unions are stepping up pressure on the Rudd Government to shut it down.
the ABCC’s role
A
n example of this was on Tuesday 2nd December 2008 when a mass rally was held in Melbourne in which union leaders told workers to break the law and not cooperate with the ABCC (The Age Newspaper, Wednesday 3rd December 2008). Unions have also been running television commercials attacking the ABCC as part of its “Right to Strike” campaign (The Sydney Morning Herald Newspaper, Monday 25th August 2008). These campaigns may have caused some confusion about their role, responsibility and powers. There is evidence to show that since the introduction of the ABCC in 2005 there has been a significant increase in productivity in the construction industry. The “Economic Analysis of the Building and Construction Industry Productivity: 2008 Report” suggest that productivity gains have been between 7.3% and 13.6%.
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The Rudd Government has announced that the ABCC will continue until 2010 when it will be replaced by Fair Work Australia. the role of the abcc The ABCC role is to ensure the enforcement of workplace relations laws in the building and construction industry. The ABCC also educates the building and construction industry participants about their rights and obligations. what is the abcc responsible for? The ABCC is responsible for the following matters in relation to the building and construction industry: n Investigating alleged breaches of the Building and Construction Industry Improvement Act 2005 (BCII Act) and the National Code of Practice;
n The
application of the provisions of
the Workplace Relations Act 1996 (WR Act) relating to freedom of association, coercion in agreement making, right of entry and strike pay; n Investigate alleged breaches into the collective agreement or awards; n Provide advice and assistance on the application of the BCII Act, WR Act, Independent Contractors Act, federal awards, collective agreements and related legislation; n Monitoring and the enforcement of the National Code of Practice; n Education and liaison programmes; n Intervenes in matters before the Australian Industrial Relations Commission or court proceedings that involve building work or a building industry participant.
The ABCC investigates contraventions in relation to the WR Act, BCII Act and the Independent Contractors Act. If necessary the ABCC can take legal action against those alleged to contravene these Acts. Additionally the ABCC can refer alleged breaches to the relevant authorities or agencies, i.e. the police or the Department of Education, Employment and Workplace Relations. When entering a site to investigate an alleged contravention the ABCC inspection can: n Interview any person on the premises n Request a person to produce a document n Inspect and make copies of any documents n Inspect any work, material, machinery, appliance, article, or facility n Take samples of any goods or substances This information must be provided to the ABCC inspector either at the premises or at a time specified by the ABCC Inspector. The ABCC inspection must advise that they are authorised to enter the premises and show their identity cards.
do i have to comply wiith the abcc inspector’s request? Yes, you must comply with the ABCCs request for information. If you ignore the request then the ABCC inspector can serve you with written notice to produce the documents. If you don’t comply with the inspectors requests then you are committing one of the following offences: n
Refusing or unduly delaying entry to the premises by an ABCC inspector (maximum penalty of $110,000)
n
Obstructing, hindering, intimidating or resisting an ABCC Inspector (maximum penalty of up to $13,200 and/or 2 years imprisonment) n Knowingly misleading an ABCC inspector or providing false information, including false or misleading documents (maximum penalty of $6,600 and/or imprisonment of 12 months). do i have a right to legal representation at an examination? Yes, you do have the right to legal representation at an examination. freedom of association Freedom of association is governed by the WR Act and the BCII Act. Freedom of association allows employers, employees and independent contracts with: n Freedom to chose whether or not to join a union or employer association n Protection from discrimination or victimisation due to membership or non-membership of a union or employer association n Entitlements to compensation when freedom of association rights are infringed n Penalties and deterrents for infringements of a person’s freedom of association rights.
Under the BCII Act trying to force union membership is prohibited conduct. The Act also prohibits: n The coercion of a person to, or not to, employ, engage, designate, or allocate responsibilities to a building employee or contractor; n The coercion or undue pressuring of a person not making, varying, terminating or extending an industrial instrument; n The coercion of a person into nominating a superannuation fund applying to building employees; n Discriminating against a person because they are covered/ not covered by a particular industrial instrument. unlawful industrial action Unlawful industrial action is action taken by employees that interrupts or restricts normal work and this is prohibited under the Workplace Relations Act. However, if employees are engaged in lawful industrial action it is against the law for the employer to pay the employee for the time the action lasts. If the duration of the industrial action is: n n
freedom of association What can I do if someone is trying to make me join a union? The ABCC can take legal action against the party suspected of breaching the WR Act of the BCII Act. If you are being forced or threatened to join a union you can make a complaint to the ABCC.
workplace relations : THE ABCC’S ROLE
abcc investigation powers
Less than four hours, deduct four hours pay More than four hours, deduct pay for the duration of the industrial action.
penalties for not deducting strike pay are up to: n
$110,000 in respect of strike payments by a corporation. n $6,600 in respect of strike payments by or to an individual.
the master electrician : SUMMER 09
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news National Licensing
from head office
Concerns over the implementation of a national licensing system are being addressed through bi-partisan discussions with key industry stakeholders. Following initial consultation sessions, Master Electricians Australia was invited to a special meeting with the Council of Australian Government (COAG) working group to address the implementation of the system and proposed outcomes. COAG’s objective in establishing the national licensing system is to remove overlapping and inconsistent regulation between states and territories. It is Master Electricians Australia’s belief that the proposed harmonisation will ensure safety standards are not compromised through the acceptance of less rigid licensing systems. Master Electricians Australia are playing a vital role in shaping the future direction of
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occupational and contractor licensing with participation in the framework for a national licensing system. The key issue is that industry will have a say in its future through setting up a framework to engage with the industry before any key changes are enacted. Master Electricians Australia will continue to monitor and feed into the process to ensure an acceptable outcome is achieved. Master Electricians meets with Justice Wilcox
Master Electricians Australia has met with Honourable Murray Wilcox QC, a former Australian Federal Court judge, to discuss the retention of the powers contained within the Australian Building and Construction Commission (ABCC). The Government has stated its intention to establish a new workplace relations body called Fair Work Australia and to replace the ABCC with
a Specialist Division within this body. The functions of the ABCC would fall within the Office of the Fair Work Ombudsman and commence operations on 1 February 2010. Justice Wilcox was appointed to consult with key stakeholders on the structure, independence, powers, resourcing of the new specialist division and will report to the Government by the end of March 2009. The Government has stated that the extensive consultation process will “ensure that the transition to those new arrangements will be orderly, effective and robust”. Master Electricians Australia advised Justice Wilcox of the value the ABCC has provided to the industry since its inception, and strongly urged him to report back to the government recommending the retention of the ABCC’s powers in the new Act, and the benefits this will provide to both employers and employees.
news : FROM HEAD OFFICE
Federal Government introduces new Industrial Relations Bill The Minister for Employment and Workplace Relations, the Hon Julia Gillard MP, introduced the Fair Work Bill 2008 into the Australian Parliament on 25 November 2008. The Bill replaces the Workplace Relations Act 1996. The Bill has been debated by the House of Representatives and the government has sought to refer it to a Senate Committee that will report on 27 February 2009. the bill, onCe passed, will put in place a new workplace relation system, that: n
n
introduces a new safety net, comprised of the National Employment Standards (NES) and modern awards, and brings back unfair dismissal protection for most employees (and limits, but does not entirely remove the operational requirements exclusion for redundancy).
the bill also contains some suprises, such as: Despite discussion to the contrary, genuine non-union agreements are likely to become a thing of the past, particularly for large employers where unions are traditionally active, and n Arbitrated workplace determinations will be available in a wider range of situations, including where protracted industrial action is causing significant economic harm and where there are sustained breaches of bargaining orders. n Union right of entry has been expanded to permit union access to premises in respect of members, including the right to inspect non-members’ pay and employment records. n
Elephants Electrocuted After Beer-Fuelled Rampage Six Asiatic wild elephants were electrocuted as they went berserk after drinking rice beer in India’s remote north-east. The 40-strong herd uprooted an electric pole while looking desperately for food. The elephants are known to have a taste for rice beer brewed by tribal communities in north-eastern India. www.guardian.co.uk
The Fair Work Bill 2008 will commence on 1 July 2009 following its passage through the Parliament. Separate legislation will be introduced in the first half of 2009 to set out transitional and consequential changes to ensure a smooth, simple transition to the new system. Master Electricians Australia will make a submission to the Senate Committee on behalf of industry and will advise of the outcome in upcoming editions of The Master Electrician.
the master electrician : SUMMER 09
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gadget guide “ BP Ultimate Diesel, a highperformance diesel fuel that can be used in any diesel vehicle, was first launched in Perth and now is available in the greater Brisbane area.”
bp ultimate diesel no ordinary diesel With ongoing use, BP Ultimate Diesel can provide better fuel economy, more power and a cleaner engine than ordinary diesel. It contains an anti-foaming agent that reduces the foaming and splashback that can occur during the refuelling process. It can also deliver reductions in the level of exhaust, carbon monoxide, unburnt hydrocarbons and particulates compared to ordinary diesel. Why care about a cleaner engine? A cleaner engine will run more efficiently and smoothly. Overtime you should expect a cleaner engine to last longer compared with a dirty engine. A cleaner engine can also improve your fuel economy, cut down emissions, and provide more power and sharper acceleration compared to ordinary diesel. Where can I buy BP Ultimate Diesel?
Siemens Operator Panel Siemens has developed a new operator panel in widescreen format. The Simatic HMI TP 177B 4“ has a fully graphical 4.3 inch touch screen and four tactile function buttons. The new product from the 170 family of panels is notable for its compact format and a visualisation screen that is one third larger than that of comparable devices on the market. The LED backlighting of the display can be dimmed to 20% of its normal brightness and can be switched off completely by the integrated screensaver. To find out more visit www.siemens.com.au.
Fujitsu General Split System Air Conditioner The latest Fujitsu General under-ceiling air conditioner uses all DC components including fan motors and the outdoor unit features a DC twin rotary compressor. The ABTA30LBT unit’s air flow can be set in a combination of left/right and up/down directional swings across 5 selectable steps in each plane, which allows for a 3-dimensional air direction control providing effective performance. The ABTA30LBT offers very long distance airflow up to a maximum throw of 18 metres on either cooling or heating modes. Consequently, the ABTA30LBT model is particularly suitable for large, spacious buildings. RRP $4,799
Isolite Transformer Isolator Protect from the risk of fire and allow insulation up to and around your downlights with the Isolite Transformer Isolator. An addition to the Isolite downlight guard, the Isolator houses your transformer safely away from insulation. Transformers by their nature drain energy and cost you money to run. Check out Arrowform’s range of energy efficient downlights that do not require transformers for the most efficient solution. When you can’t do away with your transformer, house it safely and insulate effectively with the Transformer Isolator. Phone Arrowform on 1800 852 741.
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In selected BP service stations in Perth and Brisbane. For more information or a full list of BP Ultimate Diesel service stations visit www.bpultimate.com.au.
Sony USB Output Turntable PSLX300USB Do you still have some classic vinyl? Would you like to transfer those albums to your PC, Walkman music player or even your iPod music player? Well now you can bring those albums into the digital world with the PSLX300USB USB stereo turntable from Sony. Using the USB connection, you can import all that music into your computer and create MP3 files to store on a PC or bring along with you on your favourite portable player. The supplied Audio Studio software makes it easy for you to archive your music from vinyl, optimize the sound, and store it on your PC. The PS-LX300USB USB turntable is also a fully functional turntable that can connect to your current system and playback your classic vinyl albums. RRP $299
workplace relations : CLIMATE CHANGE the master electrician : SUMMER 09
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2007 Formula Ford Rookie of the Year, Andre Borell, spends a good deal of his time in the driver’s seat so we asked the 2007 Rookie of the Year to give us the low down on the versatile Toyota HiLux. In this edition, Andre goes head to head with the Dual Cab and TRD models.
test drive T
oyota HiLux is a trusted name for tradesmen, so this issue we decided to compare the standard Dual Cab HiLux with the all new TRD (Toyota Racing Development) model. At first glance the TRD may appear to be identical to the standard HiLux with the addition of nice decals and rims, however, the differences run far deeper. The most notable in its drive is the suspension system. The TRD sits on German-made Bilstein shocks which provide stunningly good handling. The ride is comfortable yet stiff enough for serious cornering and proves outstanding for
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off-road driving on the weekends. The standard HiLux also boasts a soft ride and good off-road capabilities, but it cannot match the superior TRD capabilities. In the power department, the standard HiLux packs a decent punch with 126kW of power and 343Nm of torque, more than enough for day-to-day driving. The TRD in contrast has a massive 225kW, and 453Nm. This higher power output gives the vehicle a sporty feel but of course comes at a cost at the pump. The standard dual cab is fitted with a 4 cylinder Turbo Diesel, while the TRD model is a V6 supercharged petrol engine. Rather surprisingly,
the TRD model with its big V6 has fairly good fuel efficiency at 12.9L/100km (better than the petrol model HiLux), however it can’t beat the standard Diesel HiLux’s 8.3L/100km. The TRD is an aggressive and exciting evolution of the standard HiLux. The greater power, cornering and braking abilities make the TRD fun to drive and with its slightly refined bodywork, beautiful leather interior and powerful brake package, the TRD wins hands down. Whether the greater price tag and fuel bills are worth it comes down to how the vehicle will be used, but there is no doubt Toyota are on the money with this one.
test drive : TOYOTA HILUX
PICTURED BELOW: FORMULA FORD CHAMPION ANDRE BORELL
“The TRD is an aggressive and exciting evolution of the standard HiLux. The greater power, cornering and braking abilities make the TRD fun to drive.”
quick comparison Make & Model Toyota TRD HiLux 4000SL Toyota HiLux SR Body Style Dual Cab Dual Cab Engine
4L 6cyl Supercharged
3L 4cyl Turbocharged
Transmission
5 sp manual
5 sp manual / 4 sp Auto
CO2 Emissions
308 g/km
218 g/km
Fuel Economy
12.9L/100km
8.3L/100km
Power
225kW @ 5400rpm
126kW @ 3600rpm
Torque
453Nm @ 2800rpm
343Nm @ 1400-3400rpm
the master electrician : SUMMER 09
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march09 2nd - 5th March
26th - 29th March
Convention & Exhibition Centre, Sydney
Melbourne
National Skills Conference
4th - 6th March
L&H Connections Conference Brisbane
18th - 20th March
V8 Supercars Australian Grand Prix
27th - 29th March
Electro Expo/National Tradesmans Expo Brisbane RNA Showgrounds, Brisbane
L&H Connections Conference 2009 Sydney
31 March - 2 April
19th - 22nd March
Centre, Melbourne
V8 Supercars - Clipsal 500 Adelaide
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what’s on summer 2009
www.masterelectricians.com.au
st
nd
Australian Carbon Trading Expo Exhibition
events april09
may09
1st - 3rd April
1st - 3rd May
L&H Connections Conference Perth
2nd - 4th April
Australian Auto Aftermarket Expo Convention & Exhibition Centre, Sydney
30th April - 2nd May
V8 Supercars Victoria
6th - 8th May
L&H Connections Conference Adelaide
15th - 17th May
National Tradesmans Expo Adelaide Showgrounds
Form and Function
21st - 23rd May
Convention and Exhibition Centre, Melbourne
29th - 31st May
Design Build Sydney National Tradesmans Expo Melbourne Showgrounds
best day on the job : BRINGING IN THE NEW YEAR
your best (or worst) day on the job
bringing in the new year For many of us New Year’s Eve events tend to blend in together over the years, but for a group of workers of a North Queensland distributor, 1993 was not an evening they’re likely to forget.
A
round 8pm on a rainy New Year’s Eve two workers were called out to locate a fault causing a power outage. It turned out a broken cross arm was located approximately 200 metres off the bitumen road, along a dirt track. The workers proceeded to drive along the rain-soaked track in their 4WD only to get bogged halfway in.
A second crew was called to the scene to assist and as luck would have it they too got stuck on the dirt track, about 30 metres from the first car. While waiting for a third crew to turn up, the workers fixed the broken cross arm and restored power to the affected area. Upon returning to the vehicles they discovered the third crew had also been affected by the soggy dirt road and was bogged 30 metres behind the second vehicle.
It was at this point that the heavy artillery was called in; a Bedford truck with a high-powered winch was on its way. The line of immovable vehicles was now long enough for the Bedford to remain on the bitumen road and attach its winch to the most recently stuck vehicle. In New Years Eve spirit, a conga line was formed with the third vehicle attaching its winch to the second, and this vehicle attaching its winch to the first vehicle. As the winches started in union, the sounds of Auld Lang Syne could be heard from the radio bringing in the New Year.
best
your (or worst) photo Our Malaysian neighbours may share a similar climate but when it comes to electrical work the differences are remarkable. On a recent trip to Kuala Lumpur, David Pilt of Inaco Brisbane, captured a prime example of where the Malaysians mistook IP ratings to mean Idiotic Practices. The second photo exhibits the many uses for fencing wire and is a good example of how to totally disregard earthing and insulation.
Malaysian
‘IP’ ratings
How to dis regard e arthing
and insu lation
the master electrician : SUMMER 09
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last word last word : MALCOLM RICHARDS
To train, or not to train?
During a drought it is pretty hard to consider planning for the next flood.Yet when the flood comes we all look back and say we should have seen it coming.
I
n recent years our industry has been subject to a skills shortage caused by years of failing to train enough apprentices during the nineties. Recent initiatives have sought to rectify the problem resulting in significant growth in apprentice numbers. Yet, with the first signs of an economic downturn apprentices have been the first to go under the banner of belt tightening. This could not be worse for the long term viability of our industry. In the last financial year 12,500 new apprenticeships commenced in electrotechnology throughout Australia, though many in the
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industry have said this is not enough to meet the impending shortages through the departure of the baby boomers. If we drop the ball now we will have an even larger problem when we recover from the economic downturn. Most of our businesses will survive the current economic downturn but who will be best placed to take advantage of the growth that will come out of it? It will be the companies that have continued to train and invest in their future. They will get the rewards through loyalty of the new generation of young tradespeople that will be capable of supplying the needs in the future. But
it’s more than just not letting apprentices go. We need to keep the industry turning by taking on the same amount of apprentices we did last year. If you need assistance with finding an apprentice or even managing the entire process, the Electrical and Communications Association and Master Electricians Australia can help. Contact the office on 1300 889 198.
Malcolm Richards Chief Executive Officer