What is the definition of computer support? Computer support is a method of providing maintenance and repair services pertaining to diagnosis and trouble shooting of computing devices. The support enables users to obtain specialized computer repair and maintenance services from computer support companies Midrand and other areas. The service is provided either locally or through remote assistance via internet to homes and offices.
Computer support however differs from the technical support services provided by IT support companies, but for many of them provide these specialized services to their clients as part of their overall IT support services. Computer support however is provided by a support or repair technician and it is mostly related to hardware, software or network problems. The Computer Laptop Repair Gauteng solves computer issues by manually operating the machines where as remote support services use internet to log in to customer’s computers to diagnose problems or queries. This type of computer support help is also provided through phone, chat or email. When it comes to computer support it is generally divided in to two segments namely hardware repair and software repair
Hardware repair Configurations of computer hardware could vary widely and a technician who works with OEM machines will address five general categories such as PCs or desktops, laptops, servers, smartphone or mobile computing devices and computer clusters. These technicians also attend and repair a range of peripherals like keyboards, mouse, scanners, and web cams, termed as input devices. They will also repair output devices like printers, displays and speakers and hard drives which are storage devices. Hardware repair also include network repair and maintenance where they will attend to switches, routers, fiber optics, cables and wireless networks. Software repair Software repair services are generally aimed at protecting users’ data. In order to achieve this they will uninstall or install or re-install software that are required and give most trouble. Their goal is to protect users’ data and ensure that they have lost none of it. Sometimes they restore software problems by adjusting the settings and by installing a complete software package. Software repairs of advanced technique will include entering commands through command prompt directly or by changing keys and values from Windows Registry. However software repair does not involve changing of hardware of any sort and is mostly done by manipulating the installed software in a machine. Some IT support companies provide comprehensive hardware and software repair and maintenance as part of the overall services to computing.