CONGRATULATIONS

Service anniversaries Q1 and Q2, 2022

A huge congratulations to all employees who rolled over to a significant service anniversary milestone in the first half of 2022.

We have so many valuable years of service and experience across the Cummins Asia Pacific business. In this edition of Team Talk we hear from Bryce Colville and Bob Lenton, who both rack up 35 years’ service with Cummins. What great achievements!

Bryce Colville

Bryce is an On-highway Business Manager and throughout his 35 years with Cummins has held various roles in New Zealand, Papua New Guinea and Australia.

Bryce, how does it feel to hit this service milestone?

Another milestone – they seem to come around quick. I think it’s the opportunities I have had plus the interesting roles and variety of roles I’ve had that keep me going.

During your 35 years with Cummins, what are some of the changes you have experienced?

Challenging roles and challenging times, which is what I like. That has kept me going, and especially being able to help customers in their businesses – to see them grow along with Cummins. One change that stands out is the way business is conducted, i.e. Zoom calls, emails, social media, phone calls – not as much face-to-face visits as the old days. I am old school, so I enjoy being out with customers and I still think there is a significant need for this.

Any favourite memories you would like to share?

There are many – but working with so many great people who encourage me to be brave, speak up and have an opinion (and make a difference) come to mind. Meeting many valuable customers and helping them grow their businesses also. I had some special times in PNG over five years – being able to help shape the company, increase our product volumes, and encourage team development was great.

What aspects of working at Cummins are your favourites?

Being involved with the customers and helping them find solutions to grow their businesses.

What are some events, opportunities, and areas of development you anticipate seeing with Cummins?

Getting back to grass roots business and helping to find solutions for our customers to keep them using Cummins as their number one choice. Also increasing our resources where required, plus developing and retaining our people.

Bob Lenton

Bob Lenton is a Product Support Representative based in Mackay, currently supporting five mine sites and customers in the Bowen Basin, Central Queensland. Bob has worked for Cummins since January 1987, initially as a diesel fitter in the subs bay at Presto Avenue, Mackay, then moving into the engine rebuild section, truck bay and field service. He also spent a few years at the Cummins Emerald branch at its first location on the Capricorn Highway before moving back to Mackay field service. Bob transitioned into a product support role in 1993, then into a regional position with service engineering as a HHP DFSE counterpart for several years until he returned to his current role in 2011.

How does it feel hitting this service milestone?

I’m grateful to have had many opportunities presented to me during my time with Cummins and, in this economic climate, I feel privileged to have been able to maintain continuous employment for such a long time. Over my 35 years, I have been able to develop great working relationships with my colleagues and customers and am proud of the achievements I have accomplished plus the job security I have managed to maintain.

During your 35 years with Cummins, what are some of the changes you’ve experienced (both work and personal)?

During my 35 years I have seen many changes within Cummins and the mining industry, from a workplace health and safety aspect, IT, and the number and size of Cummins powered mining equipment. Before other regional branches were established, the area covered by Cummins Diesel Sales and Service Mackay, as it was known then, was a very large portion of central and north Queensland. This is now supported by an additional four branches – Emerald, Cairns, Townsville and Mt Isa.

One of my earliest memories was, while returning from field service jobs and before mobile phones, we had to make regular contact with the field service supervisor via public phones (some of you may remember the red phone boxes on the side of the road), and check if we were heading home or to another job. Around the early 90s, we saw the introduction of electronically controlled engines. To assist with troubleshooting faults on these engines, we first used Compulink, which was a large box with a small digital screen. Our diagnostic tools then became laptops and Insite and Inline adapters which improved our troubleshooting capabilities, enabling us to recalibrate ECMs and clear fault codes when required. I was fortunate to be involved with the first of two Le Tourneau Titan T2200 truck fleets that went into service at the Saraji and Blackwater mines. Those trucks were one of the first 2,000 HP engines to come into Queensland in the late 80s and early 90s. Over the years, we have seen engine horsepower increase to 3,500 with the QSK78s fitted to Komatsu rear dump trucks and, in recent years, the introduction of the T4 emission certified QSK60 T4 engines. Personally, as time moved on, I got married, had a son, and

purchased my own home. Working for this length of time has seen my expertise and confidence in doing my job increase while giving me financial and job security. As I look to the future, I know I will be able to retire with peace of mind, for which I am grateful to Cummins.

Any favourite memories you’d like to share?

I was involved with the first Liebherr R996 excavator to go into operation which, at the time, was the largest excavator in the world.

I was fortunate to visit the gold mine at Grasberg Freeport, Indonesia, in my role as DFSE Counterpart and attended a QSK78 training course in Salt Lake City, United States, and saw snow for the first time.

Being presented with my 30-year certificate by Tony Satterthwaite, Vice Chairman, during a visit to Mackay.

What aspects of working at Cummins are your favourites?

Working in a team environment and being able to help customers and the service and parts departments, while having the support of a global network. Job security and satisfaction – being able to advance my career working as a diesel fitter in field service and into my current role as a Product Support Representative. Being able to do my jobs for the past 35 years with the support of Cummins has been a great achievement for me, a boy from the small outback town of Winton.

What are some events, opportunities, and areas of development you anticipate seeing with Cummins?

I would like to continue learning and developing my skills to better support Cummins’ customers in the mining industry in making Cummins their first choice and to maintain my support of the Mackay community through Cummins EEEC events. Before I retire, I wonder if I will see the introduction of electricpowered vehicles at Queensland mine sites and further development of hydrogen fuel cells. I wonder how Cummins will be involved with these changes in supporting their customers in reducing emissions.

Director Aftermarket update: Travis Lloyd

Travis Lloyd has been appointed as Director Aftermarket, Asia Pacific, replacing Jason Chong.

Travis joined Cummins in 2016 as Regional Aftermarket Sales Leader, Northern Region, before moving to Aftermarket Sales Leader, South Pacific, in 2019. As Aftermarket Director, Travis is responsible for driving and delivering the Asia Pacific aftermarket strategy and leading the aftermarket product management, business development and sales teams across Asia Pacific. “I’m truly grateful for the opportunity to lead our APAC Aftermarket team. I take over from Jason Chong, who did a remarkable job in a short time. He set the foundations for a relatively new team and aligned us behind the business strategy. “After nearly six years at Cummins, I hold a genuine passion for our aftermarket business. I thrive on the opportunity to challenge the way we do things now and into the future. For our aftermarket team to be successful we must ensure we do three key things well: 1. Be strategic – we must concentrate our resources on the few things that will drive competitive advantage. 2. Be innovative – develop products and services that create a measurable margin of difference to our customers and give them a compelling reason to choose Cummins. 3. Be collaborative – improve the way the aftermarket team works with our business which leads to greater innovation, improved clarity and alignment and increased success.

 I look forward to sharing more about who we are as an aftermarket team and how we are

supporting our business. I would like to thank all of those who have reached out and shared kind words of support since the appointment, it’s greatly appreciated.

– Travis Lloyd, Director Aftermarket 