Service Now Administrator / Developers Online Training
www.maxonlinetraining.com
what is servicenow? ServiceNow is a platform-as-a-service (PaaS) provides a platform for formsbased workflow application development. Administrator can access to system functional and data areas regardless of security constraints.
ServiceNow Administration teaches
ServiceNow Administration training teaches how to efficiently perform installation and set-up of process applications and create custom applications with complete certificate guidance as per industry terminology.
Course Outline Ø Introduction to Service Now Ø Configuration Essentials Ø User Administration Ø Data Management Ø The Service Automation Platform Ø SLA & SDLC Ø Core Application Administration
Ø Customize Homepage Ø Creating Gauges Ø Define CSS properties, UI properties Ø Change Visibility of Homepage and banner Ø Tables, Form, Dictionary Ø Creating Application, module Ø Creating tables Ø Personalizing form and table layout Ø Creating section,View
*Roles and Responsibilities include:* 1) Configuration/Customization of the ServiceNow system, including deciphering current and creating workflows to support; Incident, Problem and Change Management 2) Build service requests from customer requirements including requests, request items and tasks using workflows to manage data flows from the customer to the support teams providing the service 3) Uses scripting tools and Service Now functionality to create script to automate role tasks being done in ServiceNow
4) Develops integrations/interfaces with other existing tools, e.g monitoring tools 5) Gathers specifications from the IT department and delivers a product/release that meets the needs presented. 6) Create requirements definitions and technical specifications documentation. 7) Load, manipulate, and maintain data between Service-now and other systems
4) Develops integrations/interfaces with other existing tools, e.g monitoring tools 5) Gathers specifications from the IT department and delivers a product/release that meets the needs presented. 6) Create requirements definitions and technical specifications documentation. 7) Load, manipulate, and maintain data between Service-now and other systems
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http://maxonlinetraining.com/servicenow-online-training/ For Complete Course Overview and to a book @ https://goo.gl/MBnyGy Contact Us to Know More Details Phone:Â +1 940 440 8084 / +91 8452073000 Email id:Â info@maxonlinetraining.com
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