MaxOnlineTraining
What is service Now? ServiceNow could be a software system platform that supports IT service management and automates common business processes. This software system as a service (SaaS) platform contains variety of standard applications that may vary by instance and user.
Course Overview •
This course is designed for system administrators who are new to the Service Now ecosystem.
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During this interactive training course attendees will implement various system administration functions in their own instance, learning to perform fundamental administration and configuration tasks.
Specifically, attendees will learn to: • Perform core configuration tasks • Work with User Interface (UI) policies, data policies, UI actions, business rules and client scripts • Activate plugins •
Add users, groups and roles
• Manage data with tables, the configuration management database (CMDB), import sets and update sets
• Work with two key process applications: Knowledge Base and ServiceNow Service Catalog • Create workflow activities and approvals •
Configure alerts and notifications
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View upgrade history and status
• Control system access and data security •
Create baseline performance metrics
Attendees participate in real world, relevant lab exercises. The class features lecture and group discussions, as well as extensive hands-on practice, delivered in a wide variety of labs, tech talks and an interactive discussion of a comprehensive, real-world example.
TRAINING FEATURES Live Interactive Training methods like screen and voice sharing; Web conferencing tools like WebEx and Gotomeeting using desktop and audio sharing; & 24Ă—7 access to servers and live chat support.
For More Info http://maxonlinetraining.com/servicenow-onlinetraining/ CONTACT INFO: USA: +1-940 440 8084 Mobile: +91-9533837156 Email Us: info@maxonlinetraining.com Enroll Now: https://goo.gl/i0EzFP