10 minute read
ERVIN AND SMITH New president Prewitt
LEANNE PREWITT, PRESIDENT
Ervin and Smith
NEW PRESIDENT PREWITT POISED TO LEAD THE MARKETING FIRM
While it may not be expected in the current economic climate, over the past year Ervin and Smith has grown both in terms of revenue, client goals and among its 30-employee-strong team, all within the timelessly high-turnover, high-burnout field of advertising. Its recently named new President, Leanne Prewitt, has resolved to continue momentum that can be traced back to well before COVID-19 was a household name.
“In the past five years, we’ve added to our core offerings to allow us to be truly full service for our clients,” Prewitt said. “We don’t do this randomly; we add services that our clients need to remain competitive in their industries.
The firm, headquartered in Aksarben Village in Omaha and founded in 1983 by Doug Smith, announced that Prewitt was succeeding former President and CEO Heidi Mausbach in late August. Prewitt joined the firm as creative director in 2016.
“I had just returned to Omaha (my hometown) after five years working in large and small advertising agencies in New York City, followed by five months of sabbatical when I traveled literally around the globe with my husband,” she recalled. “I was looking for an agency that could really benefit from all of that experience, while also challenging me to develop as a leader and creative director.”
STRONG REPUTATION
Ervin and Smith, Prewitt said, has a reputation for smart work.
Since that time, Prewitt led a team of writers and designers in creating awardwinning content for clients such as Creighton University, Borsheims, Scoular, TD Ameritrade and Vehicle Service Group.
Additionally, Mausbach and former Chief Marketing Officer Katie Kemerling also stepped down from their roles “to pursue their own business consultancy company,” an Aug. 24 announcement said.
“It’s difficult to pinpoint one ‘best’ achievement when my value as a creative professional has always been tied to achieving things for clients,” Prewitt said. “Every time my or my team’s work is launched into the world, whether it’s seeing a video played (and applauded) in front of a crowd, flipping through a magazine to see an ad we created, or watching as a client partner receives praise and recognition for work that we helped them make, there’s a huge swell of pride. It’s very rewarding work.”
NEVER SETTLE
More recently, Prewitt also spotlighted the staff’s personal growth, as individuals and teams, since the pandemic.
“These 18-plus months have certainly been challenging, but we succeeded by putting our relationships first and foremost,” she said. “That’s the trick — connecting to clients and team members on a personal level. It would have been impossible to get through the year without the amount of trust we all have in each other.”
Prewitt also noted how they identified ways to connect for emotional support (and a few laughs), and helped clients shift strategic focuses to meet the need of the changing world.
“It was a wild ride, and I honestly think we’re all better for it,” she said.
Prewitt noted the firm’s tagline: “Never settle.”
- LEANNE PREWITT, PRESIDENT OF ERVIN AND SMITH
“We don’t stand still,” she added. “We are constantly pushing forward to find and solve for what’s next.” On the horizon, the team is slated to hire and onboard several team members — designers and video creatives, an experienced copywriter, marketing strategist and a media buyer. At the time of this writing, the agency is also forming the rest of its executive leadership team and welcoming new clients and project launches in the coming months.
She noted how that approach helps growth-minded professionals thrive.
“We also operate with a coaching-driven development philosophy, meaning we practice and teach leadership development with every single team member,” Prewitt said. “We coach on how to have difficult conversations, how to embrace risk and failure, and how to focus on the one thing completely in your control: your mindset.”
Its mission to “create things that matter,” also resonates with a certain type of individual, she indicated.
“Our mission … attracts people who want to give back to their communities both in work and in life,” Prewitt said. “That means that many of our team members have areas of passion outside of work and are actively engaged in supporting those causes through serving as board members, volunteering [and so on]. And as an agency, we dedicate time and resources to many organizations that make a difference in Omaha.”
Pre-pandemic, Prewitt said they held quarterly Creative Academy Days to connect, create and give back as a team.
PHONE: 402-334-6969
ADDRESS: 1926 S. 67TH ST., SUITE 250, OMAHA 68106
FOUNDED: 1983
EMPLOYEES: 30
WEBSITE: ERVINANDSMITH.COM
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xxx-CELEWomen-Profiles-CLEAN421.qxp_TROUBLESHOOT 5/19/21 6:09 PM Page 22 celebratingWOMEN • m HERE FOR OUR CUSTOMERS BRENDA WICHMAN BLUE CROSS AND BLUE SHIELD OF NEBRASKA DRIVING CHANGE • EMPOWERING OTHERS celebratingWOMEN • m MARY ANN O’BRIEN OBI CREATIVE
Don't tell me the sky's the limit when there are footprints on the moon.
~PAUL BRANDT
DRIVING CHANGE BYEMPOWERING OTHERS—NOT JUST WITH BIG IDEAS, BUT ALSO WITH GENUINE CONCERN AND ATTENTIVENESS TO THEIR DEVELOPMENT—IS KEY TO SUCCESS, ACCORDING TO MARY ANN O’BRIEN, FOUNDER AND CEO OF OBI CREATIVE. “The best way to recognize someone is to entrust them with responsibilities that they are ideally suited to execute with diligence, skill and grace. That’s why I hire so many women—not because I’m biased against men, but because I don’t let gender stop me from seeing or believing what a person is capable of achieving for my business or our clients,” O’Brien said. O’Brien said much can be learned from others about how to deal with difficult people and situations, juggle responsibilities and forge forward without losing hope. For this reason, O’Brien mentors other women and is mentored by them, as well.
Early in her career, O’Brien was on a relatively fast track to corporate management at Gateway Computers. As a trailblazing CMO of Gateway, she directed one of the earliest recorded UGC (user-generated contest) campaigns. In the midst of the company’s heyday, she left the comfort and security of corporate America to dive into the startup world. Eleven months after making the move, she brokered a deal to sell the startup for millions of dollars. That success set the trajectory for her entrepreneurialism and reinforced her confidence in herself and her choices. “I went from having security and a great salary to possessing substantial wealth and skills that only few of us are privy to,” O’Brien said.
“It was a huge change for me and required a leap of faith, but it opened a new world of possibilities for me, ones in which I didn’t just work for a successful company, but ran one.”O’Brien followed up that success with an intrapreneurial startup within Gateway would become OBI Creative. She launched the company in 2001 with her first project, Digital Home Solution, for Gateway Computers. It was the first of many successes that led to the growth and capabilities of her agency. OBI Creative has since led numerous other national and global strategic initiatives for companies including
MARY ANN O’BRIEN Founder and CEO of OBI Creative
Microsoft, Sony, Viewsonic, Stericycle, Borsheims, Nebraska Crossing Outlets, Creighton University’s Heider College of Business, and Travel and Transport. Today, OBI Creative is an internationally recognized research, strategic communications and advertising agency with offices in Omaha, Des Moines and San Diego. O’Brien and OBI have earned various regional, national and international awards, but her favorite was winning an Integrity Award from the Better Business Bureau. O’Brien also strives to make change by serving on a variety of boards including the Greater Omaha Chamber, University of Nebraska Omaha’s College of Business Administration, Creighton University’s Heider College of Business, Business Ethics Alliance, Boys Town Development Advisory Board, FBI Alumni Association, United Way Women’s Leadership Council, Rescue Me Today and the First Responders Foundation. As someone in the prime of her career, O’Brien said she channels her inner confidence by practicing positive thinking, visualizing what she wants and viewing every day as an opportunity to learn something new.4024937999 • WWW.OBICREATIVE.COM • FACEBOOK.COM/OBICREATIVE TWITTER.COM/OBI_CREATIVE • INSTAGRAM.COM/OBICREATIVEAGENCY • LINKEDIN.COM/COMPANY/147017/
People will forget what you said, people will forget what you did, but people will never forget how you made them feel. ~MAYA ANGELOU
TO BE THERE FOR OUR CUSTOMERS WHEN THEY NEED US. THAT’S THE HEART OF A COMMITMENT MADE BY EVERY BLUE CROSS AND BLUE SHIELD OF NEBRASKA (BCBSNE) CUSTOMER SERVICE REPRESENTATIVE—A TEAM LED BY BRENDA WICHMAN, VICE PRESIDENT OF MEMBER AND PROVIDER SERVICES. “Early in my career, I found that I loved the opportunity to serve customers; to make a difference, ” Wichman said. “Our members need help in situations that touch their families ’ health and financial well-being very personally, and we ’re able to partner with providers to ensure they ’re well taken care of. ” Wichman got her start on Team Blue in 2007 and, over the past 14 years, has worked closely with BCBSNE’s service, enrollment and customer experience teams. Prior to joining BCBSNE, she was an awardwinning customer service leader at American Express. She found her niche combining a customer-first mindset, operational process improvements and an inclusive, nurturing management style. Anyone who spends time with Wichman can attest to her warmth, wisdom and humility. “I have been extremely fortunate to have been surrounded with high performers who are supportive of me and the company we work for. We understand the vision we ’re working toward and the importance of the role we play in achieving that vision. We all help each other succeed, ” Wichman said. In the past year, Wichman ’s team fielded over 270,000 member calls and 255,000 provider inquiries. “We genuinely care about our customers, so the work itself is reward enough, ” Wichman reflected, “But it’s amazing when a member or provider goes out of their way to acknowledge how someone at BCBSNE helped them or that we made their day easier. ” To quote Maya Angelou: “People will forget what you said, people will forget what you did, but people will never forget how you made them feel. ” Of the more than 230 people in Wichman ’s organization, 83% are women. In fact, women comprise 67% of BCBSNE’s over 1,100 employees across Nebraska and 57% of the executive leadership team. In recent years, BCBSNE has been recognized by the Better Business Bureau for Excellence in Customer Service and as a Community Hero through the pandemic. This spring, the company earned a Business Excellence Award for Leadership from the Omaha Chamber of Commerce. Other commendations include Best of Omaha, Best of B2B and Omaha ’s Choice for Health Insurance, as well as Forbes ’ lists of the Best Employers in Nebraska and America ’s Best Mid-sized Employers. “I enjoy supporting and lifting up women in the workplace, ” Wichman said. Having learned so much from women over the years about the type of leader she wants to be, she said she aspires to continue helping others build confidence, overcome obstacles and grow, professionally and personally. BRENDA WICHMAN Vice President, Member and Provider Services Blue Cross and Blue Shield of Nebraska 1919 AKSARBEN DRIVE, OMAHA, NE 68180 • NEBRASKABLUE.COM • 4029827000