Master Builders Victoria 2020-2021 Annual Report by MBV_MBTI

2020 ANNUAL 2021 REPORT

Thanks to our major sponsors...

TABLE OF CONTENTS 4 ��A message from our President and CEO

8 ��Member snapshot and member support

10 ��Our team 12 ��Corporate governance 14 ��People and Culture 16 ��Advocacy and policy 18 ��Training and development 24 ��Communications and media

28 ��MBV events 30 ��Award winners 34 ��The Foundation 36 ��MBV locations 2

Master Builders Victoria | 2020-2021 Annual Report

OUR STORY

Master Builders Victoria (MBV) represents approximately 6500 stakeholders from across the building and construction industry. These include large and small builders, tradespeople across the domestic and commercial sector, apprentices, suppliers, and manufacturers. MBV is a Public Company Limited by Guarantee, a Registered Training Organisation and a Registered Organisation (RO).

Our purpose Master Builders Victoria: Empowering people to build a better future.

Our vision Master Builders Victoria leads a futureready industry that builds a better world.

Our values • Members first – all the time, every time. • Brave enough to be different. • Do the right thing, even when no one is watching. • Always find another way.

As an RO, our member elections are conducted by the Australian Electoral Commission, which ensures legitimate representation from the diverse sectors within our industry. With more than 145 years of experience, MBV continues to deliver meaningful industry representation through effective engagement and feedback from our Board and Council of Management, committees, and members more broadly. MBV is committed to the delivery of improved practices across the building and construction industry to promote a better-built environment for all Victorians.

Master Builders Victoria | 2020-2021 Annual Report

A message from our

PRESIDENT AND CEO Just like 2019-20, 2020-21 has been another challenging year for everyone involved in the Victorian building and construction industry. As ever, MBV has been proactive in ensuring our members’ voices are listened to and we have continued to support our industry’s best interests in our advocacy to governments and policy makers. The COVID-19 pandemic, combined with the constraints of the ongoing supply chain challenges, have made it another testing 12 months. Despite all these challenges and the uncertainty posed by a series of lockdowns, our members have demonstrated tremendous resilience and determination to get on with the job and keep Victoria moving. MBV proudly represents more than 6500 members across our state.

As you would expect, it’s been another busy 12 months for our hard-working MBV team. Some highlights for 2020/21 included: MBV’s advocacy, once

again, ensured that Victoria’s building and construction industry largely remained open with minimal issues during the pandemic.

With MBV’s voice and advocacy capabilities reliant on our strong membership base, the growth in our membership numbers was once again welcome during this financial year.

MBV continued its tireless

Just as importantly, our membership retention rate also increased during this time.

MBV continued to

advocacy on behalf of members regarding financial support, particularly for our home renovator members, during lockdowns. work with all levels of government and industry partners to explore ways

Master Builders Victoria | 2020-2021 Annual Report

We know that the continued uncertainty of the COVID-19 pandemic, together with the added challenges of managing lockdowns, has not been easy. to manage the supply chain challenges. As a result of our advocacy, the Victorian Government asked the Commissioner for Better Regulation and Red Tape Commissioner to investigate this complex issue.

HIGHLIGHTS More than 70,000 calls for

MBV appeared in more

assistance were made to MBV from members.

than 100 radio, television, print and online interviews, which further enhanced our industry’s profile with government and consumers.

More than 4300 members

used our popular eContract product with nearly 21,000 eContracts purchased in 2020-21. More than 4300 parcels

– containing contracts, site signs, and other shop products including new member packs - were mailed out to members in 2020-21. Our training and builders’

registration advice continued to be in demand, together with our popular awards programs.

70,003 Member calls for assistance

Almost 3400 attendees

were registered across our events and webinars. More than 550 projects

entered across all Building Excellence Award programs. More than 440 apprentices

were nominated by their TAFEs and employers in the 2021 Regional Apprentice of the Year Awards and the State Apprentice of the Year Awards.

4,319

Members using our eContracts

4,361

Parcels mailed to our members

24,501

Insurance queries

Master Builders Victoria | 2020-2021 Annual Report

MBV further advanced its

work on diversity, equity and inclusion to ensure everyone in our organisation has access to the same opportunities to thrive and progress. This included Cultural Awareness Training to increase our understanding of Aboriginal and Torres Strait Islander people who have graced our land for millennia. We know that the continued uncertainty of the COVID-19 pandemic, together with the added challenges of managing lockdowns, has not been easy. With building and construction supporting

more than 320,000 jobs and providing more than 45 per cent of our state’s tax revenue, it remains critical that our sector continues to operate safely to stay open. We have continued to encourage members to comply with all lockdown rules and directions. We acknowledge, and thank, all those members that have done the right thing, even when no one has been watching. Through our regular newsletters, communiques, and social media, we have endeavored to keep members well informed over the past 12 months.

Master Builders Victoria | 2020-2021 Annual Report

With building and construction supporting more than 320,000 jobs and providing more than 45 per cent of our state’s tax revenue, it remains critical that our sector continues to operate safely to stay open.

We have exciting plans to revamp our member magazine and will continue to be on the front foot when it comes to pro-active media engagement to highlight the good work of our members and our strong advocacy to government.

HIGHLIGHTS 6,517

We also acknowledge the diligent work of the MBV Board and Council of Management over the past year. We thank you for your collective support of MBV. Thank you also to all our valued members, sponsors, and volunteers for their continued support and encouragement. And a big shout out to our wonderful MBV team. Many of whom have worked tirelessly again over the past challenging 12 months to help support our members and our industry.

Total Membership base (across Victoria) grew

3.03 million

Career pathway and training materials reach

$986,997 Shop sales revenue

Like any peak body, we are only as strong as our members, our team and supporters. You can be assured that MBV will continue to work hard putting members first - all the time, every time. Together, we will continue to lead a future-ready industry that builds a better world.

7,280

Legal calls answered

12,500

Mark Little

Rebecca Casson

President, Master Builders Victoria

CEO, Master Builders Victoria

Participants in careers expos and presentations

Master Builders Victoria | 2020-2021 Annual Report

MEMBER SNAPSHOT Membership numbers and revenue grew during 202021, reflective of the changing building landscape through the uncertainty of the COVID-19 pandemic. Today, MBV represents more than 6500 members across the state. With our voice and advocacy capabilities reliant on our strong membership base, the growth in membership numbers was once again welcome during the financial year. Just as importantly, our membership retention rate also increased during this time.

Our membership base continues to represent the entire industry, comprising residential and commercial builders, trade contractors, specialists, consultants and manufacturers and suppliers. Our offices throughout the state, including in regional Victoria, allow us to maximise our reach to members, ensuring we can help them wherever they are working.

MBV recognises that while members are our core customer, we have a broad range of important stakeholders, including government, consumers, and the media. Each of these groups play a vital role in helping us support the booming Victorian building and construction industry.

NORTHWEST

Memberships by region Total

6,517 WIMMERA

BENDIGO

WESTERN

NORTHEAST

234 BALLARAT 170

418

METRO NORTH

846

METRO WEST

542

METRO CBD

172

METRO EAST

1418 METRO SOUTH

1499

GEELONG

353

MORNINGTON -SOUTH

331

INTERSTATE

Master Builders Victoria | 2020-2021 Annual Report

GIPPSLAND

305

New Members 20/21 General CB-U

Housing DB-U

415

MMS

Master Trades DB-L

Associate

Specialist

Sub-Contractor

Total

625

Memberships by category General CB-U

447

Housing DB-U

3609

MMS

105

Master Trades DB-L

588

Associate

121

Specialist

901

Sub-Contractor

562

Inactive

Retired

151

Total

6,517

MEMBER SUPPORT Our membership support services are an integral part of our core business, putting members first all the time, every time.

More than 4300 members used our popular eContract product, with nearly 21,000 eContracts purchased in 2020-21.

During 2020-21, the hardworking team at MBV provided specialist advice, support, and branded products and stationery to accommodate changing workplace restrictions imposed due to the COVID-19 pandemic.

More than 4300 parcels – containing contracts, site signs, and other shop products including new member packs - were also mailed out to members in 2020-21.

Shop sales approached the $1m mark in 2020-21, a big increase on the $785,000 raised in 2019-20.

Our training and builders’ registration advice continued to be in demand, together with our popular awards programs.

70,003 16,660 Member calls for assistance

Member calls to our Assist team

3,780 Membership calls received

eContract

Qty

eContract - General Conditions of Contract (GCC6)

596

eContract - Home Improvement Contract (HIC6)

4517

eContract - Home Improvement Contract (HIC6) +Contract Administration Documents

326

eContract - Minor Works (MW2)

2752

eContract Minor Works (MW2) +Contract Administration Documents

177

eContract - New Homes Contract (HC7)

11630

eContract - New Homes Contract (HC7) +Contract Administration Documents

185

eContract - Project Specifications Domestic

496

eContract – SubContract Online (SC8)

279

Total

20,958

Department

Call %

Accounts

0.80%

Assist

23.80%

Building Services

2.30%

Industrial Relations

Insurance Legal

35% 10.40%

Media & Policy

0.50%

Membership

5.40%

OH&S

2.90%

Sponsorship & Events

5.20%

Training

8.70%

Total

100%

Master Builders Victoria | 2020-2021 Annual Report

OUR TEAM MBV’s team is dedicated to ensuring our organisation’s success. Our structure comprises a Board of Management, Council of Management and Sector Committees, which is supported by a talented and dedicated team.

Board of Management

The MBV team represents decades of experience working in corporate governance and operations.

Council of Management – Members Mark Little Little Constructions (President)

Mark Little Little Constructions (President) Geoff Purcell Kane Constructions Pty Ltd (Deputy President) Sam Cimino PGH Bricks & Pavers (Treasurer) Richard Hansen Hansen Yuncken (Immediate Past President) Paul McMahon Harmac Homes (Chairperson - Housing Sector Committee) Michael Clemenger Built Environs (Chairperson - General Contractor Sector Committee) Ashley Tonkin-Hill Wagstaff Piling Pty Ltd (Chairperson - Specialist Contractors Committee) Stuart Allen Stuart Allen Building (Chairperson - Country Sector Committee) Mark Phillips Bunnings Group Limited (Chairperson - Materials, Manufacturing and Supply Sector Committee) 10

With a variety of experience, the MBV team remains firmly focused on the development of our organisation, our industry, and its future.

Geoff Purcell Kane Constructions Pty Ltd (Deputy President) Sam Cimino PGH Bricks & Pavers (Treasurer) Richard Hansen Hansen Yuncken (Immediate Past President) Paul McMahon Harmac Homes (Housing Sector Committee) Pas Garofalo AHB Group (Housing Sector Committee) Dale Kennedy Harris HMC (General Contracting Sector Committee) Michael Clemenger Built Environs (General Contracting Sector Committee)

Master Builders Victoria | 2020-2021 Annual Report

Ashley Tonkin-Hill Wagstaff Piling Pty Ltd (Specialist Contractor Sector Committee) Graham Cressey Industrial Demolition Services Pty Ltd (Specialist Contractor Sector Committee) Greg Cole Nuform Steel Fabrications Pty Ltd (Specialist Contractor Sector Committee) David Rowe Bond Homes (Country Sector Committee) Stuart Allen Stuart Allen Building (Country Sector Committee) Mark Phillips Bunnings Group Limited (Materials, Manufacturing & Supply Sector Committee)

C-Suite Rebecca Casson Chief Executive Officer (CEO) Melissa Greenall Executive Director Growth & Relationships

Michaela Lihou Executive Director Strategy, People & Influence

Saeed Mirbagher Executive Director Commercial & Corporate

Tristan Moseley Chief Legal Counsel/ Company Secretary

Sector Committees COUNTRY SECTOR COMMITTEE Stuart Allen (Chairperson) Stuart Allen Building Danii Finlayson TRW Developments Pty Ltd David Rowe Bond Homes Mark Little Little Constructions Philip Robinson John E Robinson Pty Ltd Ross O’Neil VR Builders GENERAL CONTRACTING SECTOR COMMITTEE Michael Clemenger (Chairperson) Built Environs Dale Kennedy Harris HMC David van den Berg CPB Contractors Pty Ltd Geoff Purcell Kane Constructions Pty Ltd John Lehmann Becon Constructions (Aust. Pty Ltd) Matt Gilmour APM Group (Aust.) Pty Ltd

Paul Tavilla Edgecorp Constructions Pty Ltd Richard Hansen Hansen Yuncken Pty Ltd HOUSING SECTOR COMMITTEE Paul McMahon (Chairperson) Harmac Homes Daniel Mazzei Mazzei Homes Pty Ltd Darryn Bass True Blue Homes Lisa Hollingsworth Latrobe Building Service P/S

MATERIALS, MANUFACTURING & SUPPLY SECTOR COMMITTEE Mark Phillips (Chairperson) Bunnings Group Limited Madeleine Hogan BlueScope Steel Neil Grenfell Australian Gas Networks Ltd Sam Cimino PGH Bricks & Pavers SPECIALIST CONTRACTOR SECTOR COMMITTEE Ashley Tonkin-Hill (Chairperson) Wagstaff Piling Pty Ltd

Melanie Fasham Fasham Johnson

Daniel Bowman Professional Plumbing Contractors Pty Ltd

Nancy Italiano Acustruct Builders and Developers

Graham Cressey Industrial Demolition Services Pty Ltd

Pas Garofalo AHB Group

Greg Cole Nuform Steel Fabrications Pty Ltd

Phil Barrett Metricon Homes Pty Ltd Sally Willis Small Change Design and Construction Pty Ltd

Ian Hawkey Aptum Pty Ltd Michael Byrne Byrne Construction Systems Pty Ltd Nigel Cunniffe Aus Struct Services Pty Ltd

Master Builders Victoria | 2020-2021 Annual Report

CORPORATE

GOVERNANCE

At MBV, we are committed to establishing and maintaining high standards of governance. MBV views governance as a critical strategy towards our long-term success and ensuring that we continue to deliver the best value for our members. Our governance framework is constantly being reviewed to ensure that we model best practice and reflects our status both as a Registered Organisation under the Fair Work Commission and Registered Organisations Commission, and as a Registered Training Organisation under the Australian Skills Quality Authority. Even during uncertain times, such as operating through COVID-19 restrictions, MBV acted quickly and adapted swiftly to continue meeting our regulatory requirements. 12

MBV was one of the few Registered Organisations which was able to hold an election in 2020, in accordance with its regulatory obligations under the Fair Work (Registered Organisations) Act 2009. The 2020 elections were also the first time that MBV’s elections were held by the Australian Electoral Commission (AEC). The election report provided by the AEC found no irregularities or issues with MBV’s processes, which was a testament to MBV’s tireless efforts in maintaining a high standard of governance. MBV is also committed to an ongoing process of continuous quality improvement. We are in the process of introducing new governance models and frameworks, which will help further align

Master Builders Victoria | 2020-2021 Annual Report

our business operations to better serve our members. In collaboration with our Board, Council of Management and the expertise of external governance consultants, MBV is undergoing a thorough review of our Constitution and our governing policies to ensure our management of governance, risk and compliance is of the highest standard. MBV acknowledges that the strength of our Board and Council lies in its composition and dynamics, as well as each Board and Council Member’s individual performance and contribution. To maintain a high standard of governance, our Board and Council Members underwent a thorough induction process to ensure that they were better equipped to provide effective governance oversight at MBV.

On 1 January 2021, the Victorian Building Authority introduced its first Code of Conduct for Building Surveyors to improve safety and oversight in the building and construction industry.

To maintain a high standard of governance, our Board and Council Members underwent a thorough induction process to ensure that they were better equipped to provide effective governance oversight at MBV.

To ensure that MBV continued to meet its governance and regulatory requirements, we engaged an external legal firm to conduct a comprehensive legal review of the impact on MBV’s subsidiary, MBA Building Services Pty Ltd (MBABS). As a result of the independent legal review, the MBV Board and Council made the decision to instruct MBABS to cease the issuance of any further building permits, with effect from 1 July 2021. However, MBV continues to provide support to MBABS to meet its existing obligations. As a result, MBABS is well placed to provide ongoing support to existing building permits until their completion. Even though this decision was not taken lightly, MBV considered its commitment

to ensuring good governance and regulatory compliance as its highest priority. As part of good governance, MBV is strategically aligned with the Workplace Gender Equality Act 2012 to promote and improve gender equality for both women and men. MBV voluntarily applied for the Employer of Choice for Gender Equality (EOCGE) citation with the Workplace Gender Equality Agency as we believe that gender equality is critical to MBV’s success, and diverse perspectives will continue to lead to higher levels of creativity, innovation, and organisational agility. As an EOCGE citation holder, we will continue to ensure that we reflect best practice in workplace gender equality, and in turn promote leading practice initiatives within MBV.

Master Builders Victoria | 2020-2021 Annual Report

PEOPLE & C As a key influencer in the building and construction industry, it is vital that MBV continues to lead the discussion on diversity, equity, and inclusion and empower people to build a better future.

Diversity encompasses all the things that make us who we are. It is the combination of our differences that shape our view of the world, our perspective, our lived experience, and our approach.

Diversity is what makes each of us unique and includes our backgrounds, personality, life experiences and beliefs.

MBV understands we can be diverse, yet to realise our aspirations, we must invest and commit to leading

Master Builders Victoria | 2020-2021 Annual Report

cultural practices that foster inclusion. At MBV ‘inclusion’ means that our team members with different identities feel welcomed, respected, connected, progressing and have real and sustained opportunities to contribute to the success of their teams, our organisation, and our industry.

ULTURE We understand inclusion as a call to action and commit to investing energy and resources to leverage diversity to create a fair, healthy, and high performing organisation.

We recognise that advantages and barriers exist for our team members that are from diverse backgrounds, and that, as a

result, we don’t all start from the same place. ‘Equity’ implies giving as much advantage, consideration, or latitude to one party as it is given to another. At MBV, we are committed to embedding equity into our organisation and people processes to ensure our team members have access to the same opportunities to thrive and progress.

Diversity encompasses all the things that make us who we are. It is the combination of our differences that shape our view of the world, our perspective, our lived experience, and our approach. We recognise that embedding best practice to building a diverse, equitable and inclusive workplace requires investment of commitment and resources over the long haul. This will ensure outcomes are real and lasting. By way of this commitment, MBV has begun Cultural Awareness Training to increase our understanding of Aboriginal and Torres Strait Islander people and Elder’s past, present and emerging who have graced our land for millennia.

The building and construction industry relies on the fostering and development of new projects, and with this, we believe it is important to pay our respect to this land and our First Nations people. Further, MBV is conducting Diversity, Equity and Inclusion training focusing on foundational awareness and inclusive leadership. In addition, MBV has continued reviewing how we can impact Building Equality Recruitment Standards within our industry. MBV had a 50 per cent increase on tickets sales for our International Women’s Day event, with 300 attendees [limited due to COVID-19] in only its second year. Our keynote speaker was Dr Niki Vincent, Victoria’s first Public Sector Gender Equality Commissioner. MBV is a leading organisation, with an influencing voice to members and our industry. Given this, it is vital that MBV continues to have the appropriate conversations about diversity, equity, and inclusion and provide our sector with the necessary tools, and ultimately empower people to build a better future, not only via programs and training, but in how we act and behave.

Master Builders Victoria | 2020-2021 Annual Report

ADVOCACY POLICY

Over the past 12 months, MBV worked tirelessly with members and through the Sector Committees to develop policy positions and advocate on: Building Confidence

Report Building Systems Review Automatic Mutual

Recognition Domestic Building

Managers NCC proposed changes

MBV has been vocal to Government, and in the media, regarding reduced capacity in supply chains for building products. This has been a very real problem across our industry throughout 2020-21, not only across Australia but overseas as well. On behalf of our members, MBV asked the Victorian 16

Government to request that the Commissioner for Better Regulation and Red Tape Commissioner investigate the issue of building and construction material shortages. MBV has continued to work with the Commissioner in the development of the report, which is expected to be released towards the end of 2021. Despite the impact of COVID-19, the MBV team was able to engage with both the Department of Environment Land Water and Planning (DELWP) and the Victorian Building Authority (VBA) to support those practitioners registered as a Domestic Building Manager (DBM), so that they could continue to work and transition their registration to another category as the DBM

Master Builders Victoria | 2020-2021 Annual Report

category of registration will cease as of 30 June 2022. As part of the Building Confidence Report 2018 (BCR) implementation, MBV engaged with and contributed towards various Australian Building Codes Board (ABCB) discussion papers to address the BCR recommendations, namely: Model Code of Conduct for

Building Surveyors Reporting on the auditing

of Commercial Buildings National Registration

Framework for Building Practitioners Definition of Building

Complexity Auditing and Compliance

publication framework Building and Design

Acceptance

Mandatory Inspections Independent Third-Party

Review Integrity of Private Building

Surveyors and their role in enforcement National Building Product

Assurance framework MBV heavily engaged with the Victorian Government’s Expert Panel that was established to carry out a review of the building legislative and regulatory system. The Panel’s focus is to advise on the necessary changes to modernise Victoria’s building system to ensure: Safe, compliant, durable,

Support skilled and

experienced practitioners to carry out compliant and safe practices Support regulators to

enforce compliance effectively and efficiently There will be three stages over a two-year period commencing 2021, further reforms in 2022 and a new Building Act in 2023. Stage 1 focused on the following key elements for reform: Practitioner registration

and regulation Building approvals including

roles and responsibilities of building surveyors

affordable, and sustainable buildings

Regulator roles and

Protections to consumers

responsibilities

and improve confidence in the industry and regulators

Better consumer

representation

On behalf of members, MBV contributed a submission and these recommendations have the potential to move our industry forward. MBV successfully delivered the Green Living conference online last year. The theme of this conference was Energy Efficient Housing. The conference broadly looked at real world performance and benefits of high-performance housing; building affordable zero energy homes; improving energy efficiency compliance and engaging with home buyers. Speakers included: Dr Trivess Moore from RMIT, Dean Morrison from Arden Homes, Daniel Pleiter South East Councils Climate Change Alliance, and representatives from DELWP.

Master Builders Victoria | 2020-2021 Annual Report

INDUSTRY-LEAD 2020/21 saw Master Builders Training Institute (MBTI) transition to virtual delivery throughout COVID-19 lockdowns for many of our programs, including those offered by the Building Leadership Simulation Centre (BLSC), RTO, Careers and Builders Registration area.

Careers/ Builders Registration 1. Industry engagement MBV contributed to the following industry initiatives: Retrenched Apprentices

and Trainees Program with the Department of Education and Training, Project Control Group. Women Onsite project,

BLSC Virtual Simulation courses

(with actors, observers and participants all joining from their homes) became the ‘new normal’ throughout 2020/21. 209 participants completed

simulation learning using Zoom technology and breakout rooms to study incident investigation, interviewing techniques, influential leadership skills, the application of structural principles in residential and commercial construction and subcontractor management throughout the lockdowns. Please see table below.

with Trades Hall Council, Steering Committee. Swinburne University of

Technology, development of mental health and wellbeing app for construction apprentices. Advice to Department

of Jobs, Precincts and Regions: feedback regarding the Major Project Skills Guarantee (MPSG). Assistance to Victorian

Skills Commissioner for the Skills Demand Snapshot, collating industry representatives to participate in roundtables regarding the

Type

Statistics

Total Simulation Course Delivery Hours

7,578 hours

Zoom Simulation Course Delivery Hours

836 hours

Total Simulation Course Actor Interactions

4,259 individual interactions

Total Simulation Observer Feedback Sessions

222 sessions

Venue Hire Hours

1,136 hours

Total Simulation Courses Delivered

74 sessions

Zoom Simulation Courses Delivered

23 sessions

Master Builders Victoria | 2020-2021 Annual Report

domestic and commercial construction sectors. University of Melbourne

Online focus group discussion: Developing students’ life and career skills for successful workplace entry. Findings will contribute to resources for secondary schools, focussed on skills required for successful entry to an apprenticeship. Contribution to

submissions to Department of Environment, Land, Water and Planning (DELWP) regarding: » Framework for Reform » Mandatory Continuing Professional Development for Builders and Plumbers » Mandatory Registration of Trades » Regulations impacting practitioners with Domestic Builder Manager Registration

88,368

Training site page views

DING TRAINING 2. Builder Registration Continued with MBV 8 step registration program. Seven Domestic programs presented with a total of 163 members. Three Commercial programs presented with a total of 32 members. Launch of new tailored

Platinum Commercial Builder Registration Program Package, with three programs presented and nine members attending. Trial of a new tailored

Cabinetry Builder Registration Program Package for two members.

7,578

Total simulation course delivery hours at BLSC

SUMMARY OF REGISTRATION SERVICES 2020-2021 FINANCIAL YEAR: Service/outcome

Number

Application reviews

174

Applications submitted to VBA

Of applicants that have received a result, number successful

Of applicants that have received a result, number unsuccessful

Of those that have received a result, per cent successful

84.6 per cent

Domestic Workshops, study sessions, technical and legislation workshops

103 sessions, 1,423 attendees

Commercial Workshops and study sessions

64 sessions, 367 attendees

Quizzes purchased

58 Domestic, 24 Commercial

4,259

Total simulation course actor interactions at BLSC Master Builders Victoria | 2020-2021 Annual Report

3. Continuing Professional Development Webinars covering technical, compliance, business and life skills presented: Topic

Workshops

Attendees

Balconies – to fail or not to fail?

What you need to know about technical data sheets and reporting

How to Navigate Copyright law

How to Manage Required Protection Works

Building with Light Gauge Steel

Healthy Homes – Demystifying Housing Quality

Understanding Victoria’s new Workplace Manslaughter laws for the Domestic Sector

116

Understanding Victoria’s new Workplace Manslaughter laws for the Commercial Sector

118

10 Tips for responding to Government bids

Understanding Victoria’s new Workplace Manslaughter laws for Site Supervisors

6 Tips for Responding to Local Industry Development Plans and the Major Project Skills Guarantee

How to address the Government’s Social Procurement Framework

Government Buying Arrangements and how to get Prequalified

Brand You – Your personal brand and social media

Emotional Intelligence to Build Relationships

Victorian Government support for business during the Stage 4 restrictions

Building Resilience

21 Re-energise

Tax Tuesdays – Building and Construction Services TPAR

Strengthening Client Relationships

Productive Leadership

828

Technical

Compliance

Business and Personal Skill Development

Total

3.034m

Career pathway and training materials reach

95.1%

Students satisfied with the overall quality

Master Builders Victoria | 2020-2021 Annual Report

2.93m

Number of minutes via Zoom of training and assessment

4. Career’s pathway and training materials First digital Training and Resource title Events Directory produced First digital Careers in

Construction resource produced 5. Career’s promotion and engagement activities Participation in Careers Expos and presentations Event

Number

Units

Online and face-to-face career expos, events, and presentations

12,500

Apprentices, students, parents, career advisors

Total

12,500

Owing to COVID-19 restrictions, face-to-face presentations and events were limited during the reporting period. Some organisations were able to provide alternative

Reach – number of people given access to this resource

Careers in Construction Booklet (Career’s resource including information on individual trades and professions, career pathways, builder registration and support offered by MBV)

12,500 approx.

Explore Careers Content

Approx. 1.5 million students, plus online circulation

(Hard copy handbook distributed to every Secondary school in Australia, plus online content kept up to date) Explore Careers Content (Women in Construction) (Hard copy distributed to every Secondary school in Australia, plus online content kept up to date)

Approx. 1.5 million students, plus online circulation

Careers in Construction presentations

18,360

Total

3.034 m approx.

online events, but not all, resulting in lower than usual attendances by MBV and stakeholder groups during the reporting period. 6. Apprentice of the Year Awards 437 nominations received from six regional areas and metropolitan Melbourne

52 regional apprentice

interviews carried out over six days 37 metropolitan apprentice

interviews carried out over three days Six regional and one

metropolitan Apprentice of the Year Award events held, with 1,034 attendees

Winners from MBV State Apprentice Awards 2021.

Master Builders Victoria | 2020-2021 Annual Report

Training/RTO 1. Classes 861 separate Zoom sessions. Number of hours of

training and assessment via Zoom = over 48,800 hours (2,930,000 minutes) 559 Face to face classes

2. Number of Students 1623 3. Courses New courses developed: i. CIRT ii. Infection control iii. Residential Construction Essentials iv. Simulation sessions delivered via Zoom 36 different types of

courses delivered

4. Learning Support Number of student support events

Total

Language Literacy & Numeracy (LLN) assessments undertaken for qualifications and short courses Classes visited across all qualifications Online classes visited across all qualifications

297 56

Student Support Activities Learners support face-to-face meetings, phone calls and emails. Student meetings were conducted by telephone, email or Zoom meeting

399

Construction Induction Training CIT Face to face classes

Construction Induction Real-time Training CIRT (Construction Induction Real-time) classes

Red to White Card RPL assessment sessions

SIM observations

Workshops

Trainer Information Sheets The development of Trainer Information Sheets for the commencing classes.

Total

846

5. 2020 MBV results from the government run National Student Outcomes survey 2020 MBV results from the government run National Student Outcomes survey:

95.1%

of students who completed a qualification in 2020 were satisfied with the overall quality of their training

100%

of students undertaking a qualification in 2020 were employed

87%

of students who completed a qualification in 2020 would recommend Master Builders as a training provider

MBAVTRAINING.COM.AU Master Builders Victoria | 2020-2021 Annual Report

COMMUNICATIONS

& MEDIA

Master Builders Victoria | 2020-2021 Annual Report

1,262,932

Throughout 2020-21, MBV was on the front foot keeping members informed of industry news, issues, opportunities, and training which again proved effective during the ongoing COVID-19 pandemic. Members received regular weekly emails to guide them through the changing COVID-19 landscape

and update them of our continued advocacy to the government. Our timely and responsive communications using tailored bulletins, social media, media releases and website updates kept members up-to-date and informed on the latest restrictions and changes.

MBAV.com.au page views

244

Online/print articles

1.05b

Potential media reach

Master Builders Victoria | 2020-2021 Annual Report

The MBV team was also able to respond to hundreds of questions through social media as they helped members navigate the pandemic. MBV proactively engaged the media to publicly communicate our position across a range of issues, which further enhanced MBV’s reputation as the leading industry voice.

MBV CEO Rebecca Casson appeared in more than 100 radio, television, print and online interviews which further enhanced our organisation’s position with government and consumers. MBV’s sustained media profile throughout the COVID-19 pandemic has continued to play a key role in helping to keep many of our members open for business.

3500m 3139.53m 3000m 3500m 2500m

Potential Media Reach 3139.53m

Reach

3000m 2000m 2500m 1500m 1051.38m

2000m 1000m 1500m 500m

1051.38m 1000m 0 Master Builders

Master Builders Victoria Online News

Master Builders

Master Builders Victoria Online News

500m 0

Total Media Exposure 1.25k 1.03k 758

1.25k 750

Documents

1.03k 1k 500 750 250

303

758

256

154

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Master Builders Victoria | 2020-2021 Annual Report Master Builders Victoria \ Social Media

Master Builders Victoria \ Online News

2021 Master Builders

130 Articles

Australian Coverage: Potential Reach -

481,460,398

64 Articles

International Coverage: Potential Reach -

79,140,090

MEMBER QUOTES “We rely on you guys a lot… and we appreciate it immensely.” everlast-pools

“Thanks so much to you all. Helped us with everything we needed to know… and never too much trouble.” sjvuillerminmb

“You guys have been sensational. We all appreciate the work you do for your constituents!!!” middlin_landscape

“Fantastic. Clear and precise.” growing_designs

“Always have the correct information and on time, we appreciate the effort.” builttbuilders

Master Builders Victoria | 2020-2021 Annual Report

EVENTS In a year disrupted by COVID-19, MBV continued to provide relevant information and much-deserved recognition to our members through our events, online webinars, and popular award programs: 3393 attendees across

MBV events and webinars. More than 550 projects

were entered across all Building Excellence Award programs. More than 440 apprentices

were nominated by their TAFEs and employers in the 2021 Regional Apprentice of the Year Awards and the State Apprentice of the Year Awards. Apprentice Carley Attard

took out top honours after winning the 2021 State Apprentice of the Year Award (pictured). MBV had a 50 per cent

increase on tickets sales for our International Women’s Day Breakfast with 300 attendees [limited due to COVID-19] in only its second year. Our keynote speaker was Dr Niki Vincent, Victoria’s first Public Sector Gender Equality Commissioner.

2020 MBV Excellence

in Building Awards video premiered on 19 February 2021 and attracted 1,109 views.

Master Builders Victoria | 2020-2021 Annual Report

AWARD WINNERS

MASTER BUILDER OF THE YEAR - CO

Master Builders Victoria | 2020-2021 Annual Report

OMMERCIAL

Master Builder of the Year

LENDLEASE

Project: Melbourne Park Redevelopment Stage 2 Rod Laver Arena, Melbourne Designer: Jonathon Gardiner Photographer: Peter Clarke, Peter Clarke Photography Website: lendlease.com/au The Rod Laver Arena refurbishment is a key part of the Melbourne Park Redevelopment, a threestage masterplan project built over 10 years. The critical decision was made to keep the arena open whilst construction occurred. Constructing in a live environment meant minimal impact on events held in the precinct and continued economic benefits from Melbourne Park events. The refurbishment of this icon included a new patron entry, reorientation of the arena entry, securing the loading dock, parking for up to 24 semi-trailers, upgrading and enlarging artist dressing rooms, and introducing a large-scale restaurant experience and rooftop bar. Additional challenges included increasing the rigging capacity for shows from 30t to 100t with a removable rigging system, converting the arena from full seating to concert mode in four hours with the introduction of 1200 retractable seats; and upgrading and making compliant critical safety aspects of the arena. The project was not without its challenges; however, Lendlease engaged with and supported the stakeholder teams to achieve a fantastic outcome sports and concert fans will appreciate for years to come. Master Builders Victoria | 2020-2021 Annual Report

MASTER BUILDER OF THE YEAR - RE

Master Builders Victoria | 2020-2021 Annual Report

ESIDENTIAL

Master Builder of the Year

C J HENDERSON BUILDERS

Project: Jan Juc Designer: NAA Studio Photographer: Willem-Dirk du Toit Website: cjhenderson.com.au C J Henderson are a small boutique building company that pride themselves on retaining the highest standards of workmanship and flexibility through the construction period to ensure their clients get the product they deserve. For their Jan Juc project, key considerations in construction had to be worked through to manage the multiple junctions between old and new, for a seamless transition and relationship. The design documentation specified key alignments of rooflines, walls, pitching points and internal timber linings between old and new. A datum line was set up to carry the existing floor and roof levels through the building, while the ceiling was pitched exactly from this datum line with highlight glazing starting from the existing ceiling. The connection between the new garage and existing roofline had to be married, along with the courtyard and west elevation of the building. Master Builders Victoria | 2020-2021 Annual Report

MASTER BUILDERS VICTORIA

BUILDING INDUST The Master Builders Victoria Foundation was established by MBV with the aim of giving financial support to people wanting to develop their skills and careers within the building and construction industry. Since it commenced allocating scholarships in 2010, the Foundation has provided financial assistance to nearly 200 individuals completing studies to enter our industry or seeking to enhance their technical, business and leadership capabilities. The Foundation helps to build a stronger, more skilled industry by attracting more diverse talent and supporting our leaders of the future. The Foundation currently provides financial assistance to individuals through three scholarships: 1. The Early Career Scholarship – available to individuals undertaking a pre-apprenticeship, apprenticeship or further training in a construction or related field, such as plumbing, carpentry, plant machinery that supports studies as well as the purchase of equipment. 2. The Career Advancement Scholarship – for those pursuing an above 34

Master Builders Victoria | 2020-2021 Annual Report

RY FOUNDATION Certificate 3 level or approved professional development in a construction or related field. 3. The Leadership Scholarship – supporting people with an aim to be a leader and a pioneer within the industry, including those undertaking tertiary studies and research trips, domestic and overseas. The scholarships are available to those studying an approved course provided by TAFEs, RTOs, and universities. The Foundation Board assesses all applications received and awards the scholarships on merit and need. In addition, the Foundation provides bursaries and prize money to support other agencies that have a Master Builders Building Industry Foundation Award – Winner Sandon Jennings with Alan Stockdale.

similar purpose of building capabilities within the building and construction industry. For the financial year 2020/21 the Foundation awarded 25 scholarships to the value of $115,485. In addition, the Foundation provided a $3,000 prize for the State Apprentice of the Year Awards. As an independent registered charity, the Foundation relies on donations to be able to achieve its overall vision of ‘building tomorrow’s leaders – today’. In 2021/2022 the Foundation will embark on a broad marketing and promotion campaign to encourage more industry partners and members to make tax-deductible contributions and expand the reach of the Foundation.

Without these funds I simply would not have been able to undertake the course given the financial hardships from COVID. It gave me the confidence I needed to pursue this career. The validation I felt to be a recipient of the Foundation was a real boost and gave me the final push I needed. LUKE APSWOUDE – recipient of the Building Industry Foundation Career Advancement Scholarship in 20/21.

For more information on the Foundation, contact Foundation Coordinator Trudie Balthazaar on (03) 9411 4555.

Master Builders Victoria | 2020-2021 Annual Report

MELBOURNE OFFICES

REGIONAL OFFICES

Master Builders Victoria (Head Office) 332 Albert Street East Melbourne VIC 3002 Phone: (03) 9411 4555 Email: info@mbav.com.au

Ballarat 14 Albert Street,Sebastopol VIC 3356 Phone: (03) 9411 8050 Email: ballaratbs@mbav.com.au

Building Leadership Simulation Centre 49 Brady Street South Melbourne VIC 3205 Phone: (03) 9411 8000 Email: info@blsc.com.au

Geelong 3 Melbourne Road, Drumcondra VIC 3215 Phone: (03) 9411 8050 Email: geelongbs@mbav.com.au Albury / Wodonga PO Box 700, Wodonga 3689 35 Hovell Street, Wodonga VIC 3690 Phone: (03) 9411 8070 Email: membershipadmin@mbav.com.au

Master Builders Victoria

Team Member Locations The COVID-19 pandemic has highlighted that we can successfully connect with our members in a variety of ways, and especially through virtual technology.

Given this, we are in the process of reviewing where MBV has its office locations and how we can use them into the future to best serve our members and industry. In the meantime, MBV has adopted a location-agnostic approach for our team members, which means that MBV is represented in many locations across our state.

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