FedEx Uses Keynote To Assure Fast, Efficient Web Site Performance for Its Online Customers Worldwide. Business/High-Tech Editors SAN MATEO, Calif.--(BUSINESS WIRE)--Feb. 6, 2001 Keynote Assists FedEx Benchmark Performance Daily as well as especially During 2000 High-Volume Holiday Purchasing Season Keynote (Nasdaq:KEYN), The Net Performance Authority(R), nowadays announced that FedEx Corporation (NYSE:FDX) has selected Keynote Perspective(TM) to supply real-time, performance measurements pertaining to its Net site. By Means Of the actual FedEx web site, customers are provided online shipping and delivery and package deal tracking services https://www.youtube.com/watch?v=jkX7ZH8oBUI with regard to FedEx Express along with FedEx Ground, saving these the particular effort and also time related with handwriting shipping documents. Keynote's worldwide infrastructure involving measurement computers provides accurate measurements and diagnostic information about FedEx end-user experience. This snap-shot of your user's general Internet expertise enables FedEx in order to proactively resolve problems just before that they impact on the particular internet access along with assure its services along with products tend to be downloaded rapidly and also reliably. "With online transactions growing significantly, Keynote's measurement information permits us to measure along with diagnose the actual performance of our own Web site to always be able to ensure on the 24x7 basis globally which nothing interferes with the time-sensitive enterprise of our customers," said Denise Wood, vice president regarding Consumer Techniques from FedEx Corporate Services. "FedEx assisted consumers meet his or her critical deadlines this past holiday season with simple use of on-line delivery information, downloadable return forms, monitoring data and fast bank card processing. Simply By making use of Keynote services, FedEx will carry on to reinforce its dedication to a higher top quality customer experience, such as in the particular course of peak holiday seasons." FedEx has been able to benchmark its quality involving service when Keynote released its annual eShopping Holiday Report, which usually measured the actual performance and also availability of best e-commerce sites for the weeks involving Nov. 5 through Dec. 25. FedEx recorded the fastest Internet page download performance averaging less than 2.0 seconds. --(See Keynote press release 12/27/2000, http://www.keynote.com/press/html/00dec27.html) "The ability regarding customers to find into FedEx solutions on its Net site is actually mission critical especially in the particular course of peak shipping and delivery periods," mentioned Fritz Mueller, senior director regarding item marketing as well as advertising regarding Keynote. "Using Keynote measurements, FedEx is actually in a new place to maintain optimum performance pertaining to its Web web site and empower its clients to always be able to manage their particular shipping and delivery actions much more conveniently. Keynote services offer FedEx along with instant, real-time notification involving problems and the ability to diagnose and also pinpoint the particular causes. FedEx may then respond right away to end up being able to ensure constant uptime, and a substantial quality involving encounter regarding its Web customers."
About FedEx With annual revenues regarding $19 billion, FedEx Corp. is the premier global provider involving transportation, logistics, e-commerce and also provide chain management services. The Actual company provides integrated enterprise options by means of the network of subsidiaries operating independently, including: FedEx Express, the particular world's largest express transportation company; FedEx Ground, North America's 2nd largest provider involving small-package ground delivery service; FedEx Logistics, an integrated logistics, technologies and also transportationsolution company; FedEx Custom Critical, the world's largest provider regarding expedited timecritical shipments; as well as FedEx Trade Networks, a www.youtube.com/watch?v=jkX7ZH8oBUI new provider regarding customs brokerage, consulting, information technology and also trade facilitation solutions. more as compared to 2.5 million customers are usually connected electronically by means of the particular FedEx details network along with approximately two-thirds associated with its U.S. domestic transactions are now handled on-line. About Keynote Founded in 1995, Keynote (Nasdaq "KEYN"), The Net Performance Authority(R), is the worldwide leader inside e-commerce benchmarking as well as Web performance management services that improve the caliber of e-business. the company's low-cost and also hassle-free performance measurement remedies are utilized by more than 2,900 B2B and B2C e-businesses, Web-hosters, internet Service along with content Delivery Providers. Keynote Systems, Inc. can be headquartered throughout San Mateo, California. Your business can end up being contacted http://www.homes.com/blog/home-improvement/ in www.keynote.com or on the particular phone in the U.S. at 650-522-1000. The Internet Performance Authority is truly a registered trademark and also Keynote, Perspective, MyKeynote, tend to be trademarks involving Keynote Systems, Inc. Various Other trademarks would be the property of their particular respective owners.
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