October/November 2008
local pharmacies mix it up with the Chains
Plus ... Health care Building Boom controlling Health costs What you can do Award Winning Student entrepreneurs
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October • November 08 / Hamilton County Business Magazine
LIVE UNITED in Hamilton County!
Underneath everything we are, underneath everything we do, we are all people. Connected, interdependent, united. And when we reach out a hand to one, we influence the condition of all. That’s what it means to ,)6% 5.)4%$ ')6% s !$6/#!4% s 6/,5.4%%2 n 'ET INVOLVED LIVE UNITED is how individuals and companies throughout Hamilton County can create significant, lasting changes in our community. For today. And for tomorrow. Be a part of the LIVE UNITED in Hamilton County movement and competition. Join town, chamber and company leadership to improve the quality of life for our neighbors in Hamilton County and throughout the Central Indiana region. To learn more about the LIVE UNITED in Hamilton County competition, the prizes and why it is so important for all of us to LIVE UNITED, visit www.uwci.org/hamilton or call 317.815.4600
Thank you to our LIVE UNITED sponsors!
www.uwci.org
october/november
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features
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Health Care Building Boom
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Keeping Workers Healthy local pharmacies thriving united Way
On cover, David Weiss, Westfield Pharmacy
October • November 08 / Hamilton County Business Magazine
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education
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entrepreneur people management Chamber Calendar History Book mark Business resource directory
BUSINESS HAMILTON COUNTY
MAGAZINE
www.hamiltoncountybusiness.com
Published six times per year by the Hamilton County Media Group 802 Mulberry St., Noblesville, IN 46060 • 317-770-7777 Editor/Publisher Mike Corbett mcorbett@hamiltoncountybusiness.com Creative Director Jennifer Padgett imajenation@comcast.net Graphic Artists Melanie Malone Correspondents Shari Held sharih@comcast.net
Business Office Jackie Morgan, Manager Photo Credits Leah Severson, Mike Corbett, Chambers of Commerce, Bobbie Sutton, Steve Furlow Please send news items and photos to news@hamiltoncountybusiness.com. Submission does not guarantee publication For advertising information contact Mike Corbett mcorbett@hamiltoncountybusiness.com Copyright 2008 Noblesville Daily Times. All rights reserved. No portion of this magazine may be reproduced without written consent.
Mike Magan mike@penpointonline.com
Martha Yoder klmyoder@sbcglobal.com Contributors Laina Molaski MBA PhD lmolaski@candsconsulting.biz Emmett Dulaney MBA eadulaney@anderson.edu. David Heighway heighwayd@earthlink.net Steve Stevens steve.stevens@nmfn.com
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Hamilton County Business Magazine / October • November 08
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letter from the editor/October • November 08 So, what does an entrepreneur look like? Emmett Dulaney’s column this month couldn’t be more timely for me. He points out that the entrepreneurial impulse emerges from many unexpected places these days, often from those who have been downsized or otherwise turned loose. Well, my position as publisher of the Noblesville Daily Times came to an abrupt end in August. Fortunately, I was able to secure the right to publish this magazine myself, so it will continue as I embark on a new life chapter after having been a professional manager for most of my career. I will gain a new perspective as a business owner that I hope will help make this magazine even more applicable to your interests. While we’re on the topic of entrepreneurship, see what some bright young people are up to on page 16. They are the winners of the Hamilton County Alliance’s Student Business Plan competition and their ideas and talent will strengthen your faith in this county’s future. Our theme this month is health care, prompted by the opening in early October of St.. Vincent’s new facility at Exit 10 in Fishers. Hundreds of millions of dollars are being invested in health care facilities in Hamilton County. We take an inventory and talk to people who are making the decisions. Can we really support all those hospitals? We also look at the challenge of running a local pharmacy when it seems there’s a Walgreens or CVS on every other corner. What’s it take to compete with the big chains? We’ll get some insights from a couple of Hamilton County pharmacists. And, we’ll find out what your fellow business owners are doing to hold down the ever-rising costs of health care insurance for your employees. The United Way is tapping into your competitive spirit this year as it launches a new initiative. Its fall campaign, LIVE UNITED, runs through November 15, with prizes awarded in a number of categories in three competition groups. Check out this year’s campaign goal on page 25. This particular edition of Hamilton County Business Magazine is offered up with renewed enthusiasm and optimism as we embark on a new venture. I hope you like what you see. Please let me know how we can do better by keeping the lines of communication humming. I eagerly await your feedback at mcorbett@hamiltoncountybusiness.com.
Editor and Publisher
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October • November 08 / Hamilton County Business Magazine
Mike Corbett/Editor and Publisher
Healthcare Boom in Hamilton County New facilities arise to serve a growing population by Martha Yoder
A
Along the I-69 Exit 10 corridor in Hamilton County is a dynamic building boom that promises to offer the best in state-of-the-art health care facilities in Indiana. The health care providers are keeping affluent patients in mind as they seek to offer these consumers a variety of choices.
Community Health Pavilion at Saxony
This comes as no surprise. Living in a community where quality of life is not an exception, but the rule, one can expect excellent health care. In fact, one quality of life indicator regarding healthcare ranked Fishers as one of the top 10 best places to live in the U.S., according to Money magazine in 2008. Recently, all of the region’s four major hospital systems, Clarian Health Partners, Community Health Network, St. Vincent Health and Riverview Hospital, have added or expanded locations in Hamilton County. Combined, they have invested more than half a billion dollars in new facilities in the past four years.
Development is clustered at Exit 10 Scheduled to open in October, St. Vincent Hospital is introducing Indiana’s first freestanding emergency department. St. Vincent Medical Center Northeast, located at St. Rd. 238/Olio Road in Fishers, will include a 15-bed emergency department. It will be able to screen and stabilize adult and pediatric patients and will be staffed by board-certified emergency medicine physicians. It will also feature a helipad Hamilton County Business Magazine / October • November 08
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Clarion Saxony Medical Center
adding more physicians. There is the potential for a sister building in the future,” said Dixon. “Our outpatient ambulatory investment has served and met the needs of the community.” Nearby, Community Hospital North also added a $170 million expansion last year at its main facility on Indianapolis’ northeast side, which more than doubled its size.
The 850,000-square-foot addition includes a six-story patient tower, 60 private maternity guest suites, specialty women’s and children’s services, neonatal intensive care suites, surgical suites and a connected five-story professional building.
medical office building. The $180 million project will be built in phases and will offer primary care, surgical, cardiovascular medicine, sports medicine, imaging, urgent care, a sleep center, occupational medicine and a fitness center.
Clarian Health is also designing a new medical center at Saxony. It will open in 2010, boasting a 40-bed, 250,000-square-foot hospital and
“We designed a full-service hospital because we feel it is important to offer all the services in one building at a convenient location. We’ve studied our market and found that this area is the fastest growing in the state,” Jonathan Goble, CEO, Clarian North, explained. “Full-service care, such as a robust neonatal unit staffed by Riley Hospital neonatologists, is important to our consumers.”
Riverview’s Emergency Room Facility
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October • November 08 / Hamilton County Business Magazine
Riverview Hospital, the only county hospital in Hamilton County, treats approximately 25,000 emergency room patients a year. To serve them, Riverview built a new Emergency Center in 2006 on its main campus in Noblesville. A full-service 161bed facility, Riverview Hospital also added a 15,000-square-foot center highlighting quick registration for patients entering the facility.
“One of the areas we thrive on is a shorter wait time in the Emergency Center. We also include lots of privacy and personal care for our patients,” Pat Fox, Riverview CEO, said. “Our research found we have diverse patient population needs. We deliver 1,000 babies a year, and we serve a growing 55 and older group. We are meeting the needs of both with our Emergency Center,” said Fox.
Nealon, of St. Vincent Medical Northeast, is confident the new freestanding emergency room concept will work, because most traditional emergency room visits only admit 13 percent of their patients. In an EMS-provider situation, only six-to-nine percent are admitted.
providing accessible and convenient services. The competition for healthcare services makes the patient the winner,” Goble replied. “Our research showed Clarian North was growing so much we were running out of beds. In response, we designed the hospital that can expand.”
“However, if a patient’s condition warrants a transfer, we have a 24-hour onsite ambulance available,” said Nealon.
For all of the high-tech healthcare care services available to Hamilton County residents, Phillip Powell, associate professor of Business
The competition for healthcare service makes the patient the winner. — Jonathan Goble, Clarian North CEO
Too Many Beds?
Riverview Hospital is beginning to feel the pressure, however. Fox recognizes that there is currently an abundance of hospital beds in Hamilton County. She said it is too soon to tell how, or if, the addition of the St. Vincent freestanding emergency department will affect this county hospital. “There will be a lot of curiosity about the new facilities, of course. But we will continue to do what we do best – provide a lot of personal attention to our patients and meet our bottom line,” Fox added. Clarian Health’s Goble is not convinced the market can support a freestanding emergency facility.
Overall, the building expansion in Hamilton County is not about whether a freestanding emergency department will be successful. Instead, it is about satisfying residents in a community where an educated and talented work force wants fully integrated, communitybased health and wellness programs. “Our business is people. We are building where the growth is and
Economics at the Indiana University Kelley School of Business, says that even though the free market reigns in Indiana, without government regulations regarding how much or what can be built, some people are going to feel left out. “The people who will feel the pinch of this much building will be those who are 100 miles out of the loop, those
“What happens to patients who are really sick? They’ll have to be transferred, and I’m not sure that is a reliable business strategy,” said Goble. “It will be interesting to see how this concept will be successful.” Hamilton County Business Magazine / October • November 08
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Evidence shows that allowing suppliers to come in unregulated isn’t the best way to serve the consumer’s needs, especially for those who can’t afford to pay for those services — Phillip Powell, Kelley School of Business
traditionally underserved populations such as in Kokomo, Terre Haute and Bloomington,” said Powell. “We’re facing a primary care doctor shortage, and patients have to travel a longer distance to get the care they need because there is a monopoly in Hamilton County.” A free market, Powell says, can also result in inefficient spending. “Evidence shows that allowing suppliers to come in unregulated isn’t the best way to serve the consumer’s needs, especially for those who can’t afford to pay for those services,” Powell says.
However, hospital representatives note that their hospitals remain committed to their missions of serving the uninsured. “We’ve made significant investments at our Community East location to continue to service that market. We are committed to our non-profit mission,” Community Hospital’s Dixon said. Overall, Powell says Hamilton County remains a positive place to do business. He predicts healthcare services will continue to grow as the community does. v
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October • November 08 / Hamilton County Business Magazine
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Hospitals in Hamilton County It is important to know your options regarding hospitals and health care facilities available in and near Hamilton County. Here is an overview of the facilities, services and specialties offered by the four main hospitals: Clarian Health Partners, St. Vincent Hospitals, Community Hospitals Indiana and Riverview Hospital. Some have additional facilities just over the border in Marion County that also serve Hamilton county residents.
Clarian North Medical Center 11700 N. Meridian, Carmel Opened: 2005 Inpatient Beds: 170 Specialties Bariatrics Cardiovascular and Critical Care Center for Children’s Cancer & Blood Diseases Coordinated Breast Care Emergency Services Fertility Center Minimally Invasive and Robotic Surgery Neonatal Intensive Care Obstetrics and Gynecology Ology Spa Orthopedics Respiratory Care and Sleep Disorders Riley Hospital for Children Services Urology Expansion: Plans to add a second medical office building; ability to expand north and south hospital towers by adding three more floors
Clarian Saxony Medical Center I-69/Exit 10, Fishers Opening: Fall, 2010 Inpatient Beds: 40 Specialties Cardiovascular Fitness Center Imaging Occupational Medicine
Primary care Sleep Center Sports Medicine Surgical Urgent Care
Community Health Pavilions 11911 N. Meridian St., Carmel Opened: 2002 3050 Parkside Dr., Fishers Opened: 1997 13131 Olio Rd. (Saxony), Fishers: Opened: 2005
Specialties Family Practice Hand Surgery Imaging Internal Medicine Lab Obstetrics/Gynecology
Orthopedics Pediatrics Podiatry Rehab and Sports Medicine Rheumatology Weight Management
There are no bed counts because these are primary care offices. Community Health Pavilions features medical mall concept with one-stop shopping staffed by primary care physician
Riverview Hospital 395 Westfield Road, Noblesville Opened: (Added addition in 2006) Inpatient Beds: 161
St. Vincent Carmel Hospital 13500 N. Meridian St., Carmel Opened: 1985 Inpatient Beds: 128
Facilities Emergency Center Riverview Medical Group and CarePoint (12 locations) Riverview Rehab & Fitness (2 locations) Riverview WorkMed Occupational Health Surgery Center Women’s Pavilion
Specialties Bariatrics Breast Services Children’s Emergency Gastroenterology Headache Center Imaging Laboratory
Specialties Cancer Center General Surgery Heart & Vascular Center Maternity Center Sleep/Wake Center Orthopedics and Sports Medicine Women’s Center for Breast Care Women’s & Children’s Services
Riverview Medical Group 2025 Cherry Street, Noblesville Riverview Medical Group is Riverview Hospital’s network of primary, specialty, and immediate care physicians conveniently located throughout Hamilton County. From pediatric care to family medicine to OB/ GYN physicians, the network is here to serve families. In addition, there are four CarePoint facilities handling everything from sports physicals to sore throats to life’s minor mishaps.
Maternity Neurology Orthopedics Rehabilitation Sleep Lab Sports Medicine Surgical Women’s Services
St. Vincent Heart Center of Indiana 10580 N. Meridian Street, Carmel Opened: 2002 Inpatient Beds: 80 St. Vincent Medical Center Northeast 13914 E. State Rd. 238, Fishers Opening: October, 2008 Inpatient Beds: 15 Specialties Adult and Pediatric rooms Lab services Mental Health Primary Care Older adult services Pediatric Rehabilitation Sleep Center Women’s Services
Hamilton County Business Magazine / October • November 08
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Keeping workers
healthy Hamilton County employers explore ways to control the rising cost of health care By Shari Held
T
The costs of health care have been steadily rising for employers, and that trend is expected to continue with medical inflation anticipated to be in the double digits or close to it in the coming years. So what can companies do to cut those costs? “We’ve continued to see people tinker with their plan designs by raising copays, raising deductibles and raising out-of-pocket expenses, which really doesn’t change the claims overall,
it’s simply a cost shift,” said Gregg Martin, vice president for Hylant Group in Carmel. “We are seeing a huge movement for spousal carveout. Businesses are saying, ‘I’ll be responsible for my employee, but I’m not going to be responsible for someone else’s employee.’ They are getting people off their programs that have insurance available to them elsewhere.” Consumerism, helping employees become “consumers” of their own health care, continues to be a factor
Gymie’s Fitness, Cicero
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October • November 08 / Hamilton County Business Magazine
with Health Savings Accounts (HSAs) and Health Reimbursement Arrangements (HRAs). “I think they have had some effect, but quite frankly, there still isn’t enough good information out there for people to access to make what I call good cost/ quality decisions,” Martin said. “The problem is, there is no one good place or several places for people to go to get that information and understand it in layman’s terms.”
One of the newest programs, Infinity Employer Health Solutions, a Community Health Network program, opened in August. Its primary components include: • Wellness services. • Drug and alcohol screening and other services to help employers meet regulatory standards. • Pharmacy benefit consulting. • A disease-management program targeted to employees that have been diagnosed with a specific disease. • An intensive three-year program providing one-on-one counseling for high-risk employees. • Primary/Urgent Care Services at five MedCheck locations and customized on-site services. “All companies want to know how they can save money from their health care costs, but a lot of them have different Bryan Brenner, CEO and consultant for Indianapolis-based Benefit Associates, says employers are going beyond HSAs and HRAs and are actively enforcing the message that health and money go hand-in-hand. Employees who do not take care of their health will pay quite a bit more down the road than those who do. “It is part of your financial plan or your financial future to take care of your health,” he said. “I see some employers starting to think about their retirement plan and their health plan in the same bucket. It’s all money. It’s all about peoples’ future. If they have a really rich retirement plan, they are considering taking money from that and putting it in their health plan to make the health plan what it needs to be.”
Dr. Eric Marcotte treats employee John Myers at Biddle Precision Components’ on-site Novia Care Clinic.
Riding the wave of wellness
The biggest buzz, and ultimately the most effective option, in curtailing health care costs is Wellness programs. “The bottom line is, if we can stop people from becoming ill, that’s our best opportunity to control costs,” Martin said. “Once they are ill, everything else is basically reactionary.” Brenner notes the adoption rates for both HSAs and Wellness programs has accelerated “quite a bit” in just the last year. Results for Wellness programs are impressive—employees participating in the wellness program Benefit Associates helped put into place at one area company posted a 22-percent decrease in health claims over three years. Wellness programs have many components, but a basic package includes a health risk assessment and preventative measures, such as health screenings and education. They may be combined with specialized programs, such as smoking cessation and weight loss programs and a whole host of other options that can be tailored to their specific needs. Wellness programs are offered by many health care benefits providers and health care facilities. Hamilton County Business Magazine / October • November 08
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reasons why those costs have increased,” said Spencer Milus, an executive director for Infinity. “We have a team of experts that come in and sit down with the employer group to learn more about what their goals are and what they are wanting to achieve. We ask for the opportunity to look at their medical and pharmacy claims data and do an analysis. Then we recommend only what we think is appropriate for them. We may find some low-hanging fruit that we can attack and give
a plan to get them headed in the right direction, and their primary-care physician was notified. “That was where we started, and the next progression that made sense for us was to put in a clinic,” said President and CEO Brian D. Myers. The company provided the space and purchased the equipment through Novia Care Clinics which operates and staffs the clinic
It’s not to cut costs today necessarily, even though it may. For us, it’s a long-term health savings initiative to get our employees healthier. That will reduce their costs and our costs down the road — Brian Myers, president/CEO Biddle Precision them some savings right off the bat and then some things we need to look at long-term.”
Wellness in the workplace
Biddle Precision Components, a manufacturing company in Sheridan with approximately 165 employees, jumped onboard with Wellness programs in 2005. The company began providing voluntary annual health screenings for employees, which included blood work followed by a report of each participating employee’s health status versus the ideal. A health coach contacted at-risk employees and helped them develop
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October • November 08 / Hamilton County Business Magazine
that opened last August. It is open three days every week and employees can get their blood work drawn, receive medications and spend approximately 20 minutes with a doctor discussing their health concerns—with no waiting time or driving time. The clinic is available to all Biddle employees, whether they participate in Biddle’s benefits plan or not, and extends to dependents, spouses and children, of employees enrolled in Biddle’s benefits plan.
Biddle opened the clinic despite skeptics who maintained that employees wouldn’t use it, and that, for a smaller company, the expense would far outweigh the rewards. A year later, both those “predictions” have proved unfounded. Usage figures from last year show that 85 percent of eligible employees have used the clinic and 95 percent of appointments are filled on a consistent basis. “Size just dictates the number of days your clinic is open,” Myers said. “Our employees love it. It was highly utilized from the first week it was open.” So far the main benefit has come from savings on prescription drugs, which are substantial, and time savings. Additionally, several employees have averted a potential health crisis. Cash savings are more difficult to pinpoint. “It’s hard to judge now,” Myers said, “but I would bet annual savings will be around $200,000 to $250,000. It’s not to cut costs today necessarily, even though it may. For us, it’s a longterm health savings initiative to get our employees healthier. That will reduce their costs and our costs down the road. It’s also a real draw factor with prospective employees when you tell them you have a free onsite clinic for them and their family.” Biddle is currently working to integrate the clinic into its Workers Compensation program for additional potential savings. “It was once very popular for employers to have onsite clinics, but that fell by the wayside as managed care took hold,” Brenner said. “Now it is coming back into favor again. And it’s able to come down to smaller companies, which gives some employers hope. It’s a pretty significant commitment, and I think it works best in the blue-collar arena.” One of Infinity’s customers, Celadon Trucking, started an onsite clinic to provide required Department of Transportation exams for its drivers. It has now expanded to include primary and urgent care general services for all employees. Milus believes the current emphasis on Wellness and demand for new delivery models, such as Infinity, will increase. Infinity has the ability to record different services, such as Wellness and Occupational Health, on one electronic medical record for each employee, creating a holistic approach. “Employer groups have to look beyond managing their claims to looking at population management,” she said. “I really believe that is the wave of the future. It’s not just education and awareness, but really engagement and working together in partnership to make sure the employer is doing everything they can to help their employees be better consumers.” v Hamilton County Business Magazine / October • November 08
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Education Students Compete for Top Honors in Business Plan Competition Here’s a chance to see what some ambitious young people are up to. A hundred or so students competed in the Hamilton County Alliance’s Business Plan Competition this year. The session gives students a chance a to present comprehensive business plans, including financial data, to a panel of local entrepreneurs and business leaders. The students gain outstanding experience while receiving valuable feedback from the panel. The level of detail in these plans is amazing! Here are this year’s top three individual plans.
1st Place
2nd place
3rd Place
Marcus envisions a sporting facility that “specializes in training high school athletes and getting them to the college level.” The facility would be located on Allisonville Road in Fishers because it is centrally located between so many schools. He would market at high school sporting events with announcements and hold raffles. He would charge athletes $50 per session, leading to gross sales of more than $3.5 million and a profit of more than $1 million his first year. Eventually he would franchise the idea and expand into a sports representation company.
Basically You’s mission statement reads: “Basically You strives to meet the customer’s needs with common pampering treatments for all men and women.” Offering hair care, nail treatments and a great massage, Lee’s salon would be located in Cool Creek Village on 146th St. in Carmel, where there is good traffic flow and adequate parking. Lee notes that there are six competitors within a five mile radius but Basically You will overcome the competition with mens’ nights and hours that cater to businesspeople. Lee anticipates making a small profit the very first month she is open.
Calista Photography would be located at the intersection of Jerkwater Road and west 296th Street in Sheridan, and would exist to “meet the need for a photography studio in this major crossroad of underserved rural counties.” The rural location is seen as an advantage because it will provide many outdoor locations for backgrounds and “will be at least ten miles from any surrounding studios.” Claire’s research shows 2,485 families that fit her target demographic within ten miles of her location and she found that most families in the market have photos taken once a year. She expects to earn a profit her second year.
Walker Sports Testing Complex Marcus Walker Hamilton Southeastern High School
Marcus’s dad took a new job over the summer and he is currently a senior at South Forsyth High School in Suwanee, Georgia, where he continues to refine and expand this business plan. He also plays on the baseball and basketball teams.
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Basically You Lee Thompson Sheridan High School
Lee is a senior at Sheridan High School. She plans to attend a cosmetology school in Anderson next year, then pursue a career in that field when she graduates. She is also considering Purdue for a business or management degree.
October • November 08 / Hamilton County Business Magazine
Calista Photography Claire Sample Sheridan High School
Claire is a Freshman at Ball State University this year, majoring in Photography with a minor in Entrepreneurship. She hopes to open either a photography studio or an art gallery after graduating.
Extreme Entrepreneurs Visit Hamilton County
More than 200 students from six county high schools got a glimpse of what it takes to be an entrepreneur as the Extreme Entrepreneurship tour rolled into Ritz Charles in Carmel. Some of the nation’s top young entrepreneurs shared their thoughts and advice in the half day event in September. “Developing an entrepreneurial mindset is valuable for all students as they develop their career goals,” said Cathy Langlois, manager of entrepreneurship education for the Hamilton County Alliance, which organized the event. The vision of the tour is for all of America’s college students to graduate with an entrepreneurial mindset.
Hamilton Southeastern student Kendall Gardner shares her vision with presenter Arel Moodie and her fellow students.
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entrepreneur
Emmett Dulaney
the entrepreneur in the mirror If the image that comes to mind when you think of an entrepreneur is that of a middle-aged man, then you’re slightly behind the trends. For a better image of what today’s entrepreneur resembles, look no further than your mirror. Defining an entrepreneur as someone who starts a new business venture in which they not only have ownership, but also assume accountability and significant risk, explains what is on the inside. On the outside, the face of entrepreneurship is rapidly changing. Once it was a field predominantly populated by white, middle-aged men, but it is now being undertaken by individuals from all walks of life and shows no sign of slowing its transition. In a study done by the Institute for the Future and funded by Intuit, it was predicted that by 2017: “People nearing retirement and their children just entering the job market will set the bar as the most entrepreneurial generation ever.” Those nearing retirement age are choosing to start their own businesses as they face downsizing and outsourcing without a comfortable level of savings, while those just entering the job market are more likely to embark on their own business venture when they find it offers more promise than the positions that are open working for others – often viewing it as a path to both independence and success. This study (available at www.intuit. com/futureofsmallbusiness) also identifies and predicts an upswing in the number of women entrepreneurs and “immigrant entrepreneurs (with the) skills, contacts, and technology to
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exploit the global marketplace.” While women comprise 46% of the labor force, they hold only 6.4% of the top earner positions according to the 2005 Catalyst Census of Women Corporate Officers and Top Earners of the Fortune 500 report, so becoming entrepreneurs offers them the ability to escape the glass ceiling and define their own accomplishments. Locally, in the 2006 paper What do We Really Know about Entrepreneurs? An Analysis of Nascent Entrepreneurs in Indiana, the authors found, “…the female percentage of emerging entrepreneurs in Indiana is astounding…” (http://ageconsearch. umn.edu/bitstream/28622/1/wp060014. pdf). As with many other groups, immigrants face identifiable barriers in the workplace and pursuing their own ventures provides a venue through which they can avoid these impediments. Statistics from the Center for Immigration Studies cited in the third part of the Intuit-IFTF study released in February point out that almost one out of every eight people living in the U.S. is an immigrant – the highest ratio since the 1920’s. With entrepreneurship now being practiced by young and old, men and women, residents and immigrants, it is safe to say that the face of it has truly changed and will continue to do so in the years to come. As long as you are passionate and willing to start a new business venture where the accountability and risk are on your shoulders, your face can be added to those pursuing this calling.
October • November 08 / Hamilton County Business Magazine
indiana entrepreneurship information Before you consider becoming an entrepreneur, do your homework to better understand the risks and rewards. In addition to the links referenced within the article, visit these websites for more information . Start Up Indiana www.startupindiana.com An initiative aimed at growing the economy through the development of entrepreneurs, it is a great source of information. An Entrepreneur’s Guide to Starting A Business in Indiana http://www.in.gov/sos/business/corps/ guide.html A guide put together by the Secretary of State to enable entrepreneurs to understand business terms and how to do business in Indiana. Indiana Entrepreneurship http://www.indianaentrepreneurship. com/for_entrepreneurs.aspx A list of useful links to resources for getting you started.
Emmett Dulaney teaches entrepreneurship and business at Anderson University.
People Carmel-based market research company expands staff Carmel-based Strategic Marketing & Research Inc. has added four new employees. Lance Dunlap, IT specialist. He is a graduate of Ivy Tech Community College with a degree in computer technology. He previously worked for Innovative Marketing Consults. Katie Simmermon, research specialist. She is a graduate of Purdue University with a degree in management.
Jim Lindgren, editor. He is a graduate of Indiana University with degrees in journalism and religious studies. He is completing a master’s degree in history at Butler University. He also teaches journalism at Butler University and IUPUI. Nick Falkenstein, research analyst. He is a graduate of Indiana University with a degree in marketing/operations management and a graduate of the University of Georgia with a master’s degree in market research. He previously worked for Eli Lilly & Company as a market research associate.
Send news of your new hires, promotions and achievements to news@hamiltoncountybusiness.com
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Local, Independent Pharmacies see bright future Day’s Healthy Living to locate next to CVS in Cicero, Westfield and Sheridan pharmacies thriving By Mike Magan
I
It’s no secret that Hamilton County can be an important ingredient in a successful retail formula. Chain drug stores such as CVS and Walgreens began buying out area pharmacies and building new locations years ago. Big box retailers and grocery stores followed with a second wave, all in an effort to provide the go-to pharmacies of local residents. This war for the county’s affluent and aging residents may be fueled by cost-cutting and loss-leaders. While winning is certainly measured by market share and the bottom line, local and independent pharmacies are not just surviving, they are thriving. Steve Day
Within the next six months Day’s Healthy Living, described by owner and pharmacist Steve Day as a “pharmacy and natural remedies” operation, will open on the doorstep of an existing CVS store in Cicero. While the Purdue-educated Tipton native may look like he’s taking a corporate giant head-on, Day insists his business will thrive in the wake of retail drug stores’ abandoned services. “As baby-boomers age, the market is getting bigger. Cicero demographically is ripe to try something like this,” Day said. “Patients are also smarter and have more questions not fewer. We find many new customers are just not getting answers from the chains, so they turn to us.” For example, compounding — a service in which pharmacists manually create prescriptions from raw materials — is outsourced by chain and retailer pharmacies and can take a week or longer to fill a prescription. Day says many new customers come to his Tipton pharmacy because they want a simpler way to access their medications. Once a “chain store pharmacist,” Day tired of the constant corporate take-overs of his employer. He started his career at a Tipton Hooks Drug, “but with each buyout or merger, management focused less on the customer and more on the bottom line,” Day said. “Why do you think the pharmacy is way in the back of a chain drug store, because they want you to go past the chips and $1 toys first.” Day said. “That is a real problem for elderly or disabled people. Why should they have to put up with that just to get the medications. We survive in Tipton and see opportunity in Cicero on the very simple business principle of supply and demand; we offer products and services to a customer base that is not being served.” But Day quickly acknowledges his success and opportunity hinges on his reputation and dedication to customer care. By his own definition, he is a “pharmacist first”
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October • November 08 / Hamilton County Business Magazine
“For some of our patients whose family has grown up and moved away, customer service means something different,” Day explained. “We are the only person-to-person contact they may have all day. So we make sure to ask them how their doing, have a conversation with them because they established a trust with us for years and years.” Carol Hively, a Walgreens spokeswoman, took issue with Day’s portrayal of chain stores and pointed out Walgreens pharmacists and employees take great care to connect with patients. “We disagree with a generalization that an independent pharmacist would know customers by first name and offer better customer service than chain pharmacies,” Hively said. Our pharmacy staffs often know their patients quiet well, not only their names but also their needs and individual health issues.” Hively also noted that Walgreens offers prescription labels in multiple languages chainwide. Labels can be printed in one of 14 languages. At the pharmacy counter, patients may speak by phone with a pharmacist fluent in their native language through our dial-a-pharmacist program. “Walgreens also offers large-print prescription instructions,” which is a big help to their elderly patients, Hively added.
While Day sees the opportunity to expand next door in a growing suburb, independent pharmacies in downtown Westfield and Sheridan have been thriving for decades. Dave Weiss, who opened Westfield Pharmacy a year after graduating from pharmacy school in 1980, planned to inherit a practice in his hometown of Bremen, Ind. But when he learned his “succession plan” wasn’t going to happen, Weiss set his sights on Westfield and an office space left empty when a pharmacy re-located to Noblesville. “I bought out my partner in 1981, then later expanded next door when the grocery store went out of business. Weiss opened an additional store in Sheridan and eventually bought out his only competition, Elliott Pharmacy, in 1988. Sheridan Pharmacy, helmed by a pharmacist who has served the community for nearly 20 years, now thrives near a doctor’s office and a major intersection. For years, Weiss succeeded against the proliferation of chain, retail and grocery store pharmacies. But last year, he retooled the flagship Westfield store taking an approach similar to Day’s. “While our core service remained the same, the store took a much different look. We dropped the aisles of school supplies and shampoos and replaced them with items our patients couldn’t find anywhere else.” Weiss said. Lining the north side of the store are aisles of devises such as walkers, toilet seat extenders, and oxygen tanks. “As people age, their needs become more diverse than prescriptions, but
Hamilton County Business Magazine / October • November 08
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Consumers have been in a mindset that doing business at CVS and Walgreens is just the way it is. You are told it will be an hour before it’s ready and that’s just the way it is — David Weiss
an aisle of walkers might not bring in the volume at a CVS like a 16 feet of shaving cream. That’s fine if you are focused on the dollar, but since CVS fails to carry that, we can succeed financially and still serve the customer. Weiss said much of his business is geared toward families and homebound patients. Weiss explained they can compound a skin ointment for a child’s Eczema in a day or two, where it might take a retailer a week to fill the prescription as a special order. It is not uncommon for Weiss’s patients to take eight or nine different prescriptions some daily some monthly. Weiss provides blister packs customized for an individual patient’s regimen. “Consumers have been in a mind set that doing business at CVS and Walgreens is just the way it is. You are told it will be an hour before it’s ready and that’s just the way it is.” Pharmacies such as Weiss’s and Day’s succeed here where others don’t find it profitable to do so. “The husband of a long-time patient was recently was discharged from the hospital. She brought his five new prescriptions to us and asked if we could deliver them later,” Weiss said. “We said sure, if you can wait three or four minutes you can take them with you. She looked at me dumbfounded and said ‘all of them?’” Weiss said the next day she transferred all of their remaining prescriptions to his store. Weiss is confident his pharmacy can not only survive but thrive because knowing the customer and the community is as important as watching the bottom line. v
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October • November 08 / Hamilton County Business Magazine
Sheridan Pharmacy
management
Laina Molaski
leverage your Biggest expense – your employees into profits If you are like most business owners you spend half of every dollar on payroll. So it is not surprising that frustration often sets in due to poor employee performance. After all, that is a lot of money. But instead of blaming the employee, first try looking at yourself. Most business owners jump to the conclusion that they aren’t paying their poorly performing employees enough money and therefore they create an excuse as to why those employees are not doing their jobs. Getting more out of your employees is not necessarily a money issue – rather it is most often an issue of motivation. You need to know what motivates your employees and then use that motivator to encourage them. Some questions to consider: • Do your employees feel a sense of ownership over the outcome of a job? • Do they have some level of autonomy over that job? • Do they really have a clear understanding of what their job is and how they fit in to the organization? • Do they understand the bigger picture and do they feel a part of that picture? • Do you communicate your company goals and vision to them? If you don’t because you think they won’t care, try it. You might be surprised. People want to feel that they make a difference. Allow your employees to make a difference and they will. If your employees are happy you will have less turnover. The average small/medium business replaces half of its employees every few years and replacing an employee can cost a minimum of 25% of their annual salary. That can mean a lot considering a $10 an hour employee has an annualized salary of $20,080 which at 25% is over $5000. Even with a small staff that could mean several thousand dollars every year. Without employees business owners would not be able to run the business very well. With a little effort employees will not only do what you want, but exceed your expectations and contribute significantly to the bottom line. Laina Molaski is the president of C&S Consulting LLC in Fishers.
Location Photography to suit ALL your business needs!
Commercial Photography Services
bobbie j sutton Owner/photographer
(cell # ) 317-984-4572 WWW.MemoryLaneArtworks.com bobbie@MemoryLaneArtworks.com Hamilton County Business Magazine / October • November 08
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October • November 08 / Hamilton County Business Magazine
united Way’s 2008 Campaign Kick-off
ard, ay Advisory Bo nty’s United W this year’s campaign ou C on ilt am H s veal air of Joe Calderon, ch se McKinney & Evans LLP, re do this!” Bo L in IL r W ne e rt W pa is. a th d an “We can do n, io rt se as e th goal with
Dozens of people turned out on the courthouse squ are in Noblesville on a Friday mo rning in September to kic k off United Way’s LIVE UNITE D campaign. It’s the first time United Way has kicked off its Hamilton County cam paign in such a public way, invitin g community leaders, volunteers, United Way age ncies and even a horse.
United Way Announces LIVE UNITED competition
Molly, a horse from The Children’s TherAplay Foundation, made an appearance as well. TherAplay, United Way’s newest partner in Hamilton County, is a rehabilitation clinic in Carmel for children with special needs.
United Way of Central Indiana kicked off this year’s fundraising campaign with a challenge. Board members recognize that Hamilton County’s businesspeople are a competitive bunch and thought a friendly competition among businesses would encourage the giving spirit that United Way depends on to fund charitable agencies. Prizes will be awarded throughout the campaign, in three groups: small/medium companies (up to 150 employees), large companies (150+) and new United Way companies. This year’s campaign launched September 12 and runs through November 15.
Hamilton County’s growth leads to increased demand for human services In October, the United Way of Central Indiana will announce the results of its Community Assessment, conducted to guide its board of directors in developing policy, setting priorities and making funding decisions. More than 150 people throughout Central Indiana contributed to the assessment, including volunteers, experts and focus groups. Initial results indicate that “the sheer volume of people in need of services is taxing Hamilton County’s human service infrastructure.”
Excerpt from the report: “Not including Marion County, Hamilton County has the highest number of inmates being released back to their communities … the highest number of domestic violence reported, the highest number of people served by state resources for chronic addictions, the highest number of cost-burdened households and the highest number of older adults projected by 2030.”
Hamilton County Business Magazine / October • November 08
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OCTOBER EVENTS
NOVEMBER EVENTS
Monthly Luncheon Wednesday, October 8 The Mansion at Oak Hill Noon to 1:30 p.m. Cost is $15 for members, $25 for guests Reservations required
Mayor’s Annual State of the City Address Wednesday, November 12 Noon to 1:30 p.m. Ritz Charles Cost is $15 for members, $25 for guests Reservations required
Hamilton County Chamber Coalition Network Breakfast Thursday, October 30 7:30 to 9 a.m. The Mansion at Oak Hill Cost is $10 for members, $20 for guests Reservations required
Business After Hours Thursday, November 20 5 to 7 p.m. McNamara Florist No fee to attend for members and potential members
To attend any of these events, please call 317.846.1049 or visit www.carmelchamber.com
SURPRISE PATROL– JULY AND AUGUST
A monthly Chamber initiative that surprises two members a month to thank them for their continued membership. AAA Hoosier Motor Club– 23 Year Member
Appel Heating & Cooling- 28 Year Member
From left to right: Beckie Emery, Susan Miller, Lucy Riggs, Donald Yates, Kristin Knott, Katie Kinney, Garrett Miller, Terry Decker, Walt Bush
From left to right: Connie Ash, Scott Appel, Nate Evans, John Mills and Judy Herdman.
Harrison & Moberly- 10 Year Member
Hilton Garden Inn Carmel- 5 Year Member
From left to right: Patty Steffen, Thad Ailes, Rory O’Bryan and Mo Merhoff.
From left to right: Kent Taylor, Linda Poore, Emily Gerber, Maria Perez, Nayely Ramirez, Fredy Gomez and Rosa Gonzalez.
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October • November 08 / Hamilton County Business Magazine
new faces
Susan Barakat Quiznos-Fishers
Tracey Hiner TraceyClean
Dr. Hoffman Premiere Sports Chiropractic
Ryan Houghton Parkside Internal Medicine
Kyle Kottka Farmer’s Insurance
Not pictured: Robert Christian, Environmental Recycling Solutions of Indiana Cindy Marchant, Keller Williams Lori Lorenz, Little Explorers Preschool Susan Hittle, Panera Bread Greg Gaskins, PortraitEFX of Hamilton County Julie Kiffmeyer, WBI
new schedule YPG* social October 9 6:30 p.m. Old Town Ale House
Business After Hours October 22 4:30 p.m. – 6:30 p.m. Don Hinds Ford Dealership
Business After Hours November 12 4:30 p.m. – 6:30 p.m. Season’s Gardens
Fishers Business Market October 11 9 a.m.-3 p.m. Fishers Farmers Market
YPG* Networking In Disguise October 28 7:30 a.m. Fishers Train Station
YPG* Social November 13 6:30 p.m. TBD
Pillar Awards Luncheon “Celebrating Business Excellence” October 15 11:30 a.m. – 1 p.m. Forum Conference Center
Fish-NET (1:1 Networking) November 5 8 a.m. – 9:30 a.m. Tossed-8510 E. 96th St.
Chamber Luncheon November 19 11:30 a.m. – 1 p.m. Forum Conference Center
FISHERS
Services
Andrew Young Lifestyle Family Fitness
Todd Schnatzmeyer Capitol Construction
www.fisherschamber.com
Mona McCrory Spectrum Home
Matt Morse Old Town Ale House
*YPG stands for Young Professionals Group For event details, please visit the website or call the chamber at 317-578-0700
new openings Genesis Art instruction 11876 Olio Road, Suite 700 Fishers, IN 46037 317.578.1641 www.genesisai.com
Academy of Dance Arts 10080 E. 121st Street Fishers, IN 46037 317.841.6182 www.ada.zoomshare.com
Geist christian church 126th & Promise Road Fishers, IN 46038 317.842.3594 www.geistchristian.org
Moore Dentistry 11630 Olio Road, Suite 100 Fishers, IN 46037 317.348.1354 www.drmooredentistry.com Hamilton County Business Magazine / October • November 08
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www.hamiltonnorthchamber.com
HAMILTON NORTH
Hamilton North chamber 70 N. Byron Street cicero, iN 46034 317-984-4079
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25th annual Cicero triathlon
Photos by RDK Photography
Prostar Alive After Five Ribbon Cutting
Troy, Stacia and Pierce Renbarger with staff members Angie Camp and Mary Hatcher celebrate the Grand Opening of their new office with members of the Hamilton North Chamber Executive Board
Power Teamwear Ribbon Cutting
Troy Renbarger, ProStar Consulting; Craig Penwell, Sr., Penwell Insurance; Jim Schneider, Morse Waterways Association
neW memBerS lone Callahan FORUM Credit Union penny raines Huntington Bank
Lindsay Lord, owner of Power Teamwear, along with staff members and Hamilton North Chamber Executive Board members cut the ribbon of the store’s new location in Cicero.
October • November 08 / Hamilton County Business Magazine
Jim Hogle US Consumer Credit Restoration Associates
19th Annual Noblesville Chamber Golf Outing Generous sponsors and participants, an enthusiastic committee, very energetic volunteers and the staff at Pebble Brook Golf Club made the annual Noblesville Chamber Golf Classic a huge success.
Event Chair Tim Gernand
Lindsay Stage and Melinda Sorg
New Members
John Christy, Shelly Uribe, and Tim Ogburn with Monroe Bank
Tammy and Mike Goins, TMG Construction Management, Inc.
Angel Hensley, American Credit Assn. of Indiana and Mike Morgan of HC Republican Party
NOBLESVILLE
Deb Gowen heads out onto the course in a beverage cart
www.noblesvillechamber.com
Getting ready forAthe startgroup of theof golfers checks raffle tickets during the live raffle after dinner. happy 2007 annual Golf Outing at Pebble Brook
Noblesville chamber 601 conner Street Noblesville, iN 46060 317-773-0086
Special Recognition Carmen Clift, Beck’s Chimney Sweep
Carmen Clift, Beck’s Chimney Sweep
Teri Hedemark, Jerry Collins, and Donna Fresch with Cumberland Pointe Apartment Homes
Vicki Gianakis-Griesel, UN Communications and Marci Davis, Indiana Hearing Aid at Noblesville
Deputy Chris Jones of the Hamilton County Sheriff ’s Dept. was honored for outstanding service by Major Bowen and Chamber Board Chair David Day Hamilton County Business Magazine / October • November 08
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Revitalizing Sheridan’s Main Street
www.sheridanchamber.org
SHERIDAN
In these tough economic times, the Town of Sheridan continues to thrive and show progress. Up and down Main Street, revitalization is present everywhere you look, thanks in part to the efforts of the Sheridan Main Street committee, a handful of business owners that have gotten together for the betterment of Main Street. The group worked night and day to get the parking lines and curbs painted along Main Street before the 4th of July festivities. And what a difference to the appearance it has made. Efforts like this have not gone unnoticed. Other business owners are and have taken the same challenge by renovating their buildings.
Railer’s IGA recently added a new sign and roof to its building.
Hamilton County Collision & Towing has done several things to their property at 507 S. Main St. They have put up a new privacy fence and painted their building and more changes are not finished
Sheridan chamber 407 S. Main Street P.o. Box 202 Sheridan, iN 46069 317-758-1311 30
Matthew Stewart, new owner of the old Chamber office has completely remodeled the building at 300 S. Main Street
When JBS United moved into the former First Farmers Bank & Trust building, it was given a face lift.
Main Street Power Mail building at 400 S. Main Street is currently under major renovation.
Parvin Gillim, owner of MAIN Architects/Steel Structures of Sheridan, completely renovated his building inside and out.
Harvest Moon Festival Mark your calendars! The summer is almost over and in Sheridan, that means the 16th Annual Harvest Moon Festival is right around the corner. The festival takes place the first weekend of October each year, this year falling on October 4th and 5th. Plan to enjoy a fun filled day with your family as there are bands playing all day, a tractor pull contest, a car show, a carnival, a pumpkin chuck contest, plenty of craft and food booths, and so much more! For more information, call the Town of Sheridan at 758-5293 or the Chamber office, 758-1311.
October • November 08 / Hamilton County Business Magazine
Westfield Chamber Lantern Award Recipients Lantern Award
Business of the Year Wittler Orthodontics
(L to R) Back-Kriss Moore Dr. Michelle Wittler (center) Amanda Netherton and and her dedicated staff Julie Downs, Front-Cary Randall Dr. Michelle Wittler, Mandy Thomas
Jim Anderson Citizen of the Year
Meals on Wheels Marti Lindell, Executive Director Outstanding 2008 Service Organization
Randall Dermatology Opens
Assisted Living
317-770-3400 Max Jones, Administrator 1667 Sheridan Road
116 N. Main St. Tipton, IN 46072 (765) 675-4569 (800) 967-0784 www.ramsaysolutions.com
(State Road 38) Noblesville
www.thelodgeassisted.com
Cutting the Ribbon at 110 South Union Street Randall Dermatology! Kathy Nichols,317-867-3525 Julie Sole, Mayor Cook, Lunch: Tuesday-Saturday, 11 and am- 2 pm Dr. Randall, Chief Jowitt Dinner: Thursday - Saturday, 5-9 pm Gennady Chernyak
Chief Jowitt, Mayor Cook, Dr. Randall
Hunter Cook and Dennis O’Malia
Sunday Brunch: 10 am-2 pm
Kelties Business After Hours
Page 3 – Westfield Washington Chamber of Commerce – chamber notes – September 2008
Paul Estridge, Mayor Cook, Keltie Domina
Donita Hiatt, Mary Lou & Don Day
WESTFIELD
Beacon Award
John Schaaf Volunteer of the Year
www.westfield-chamber.org
Wick Award
Westfield chamber 322 W. Main Street P.o. Box 534 Westfield, iN 46074 317-867-8066
Hamilton County Business Magazine / October • November 08
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Calendar This information is accurate as of press time. Please check chamber websites for updates
October Thursday, 2nd, 5-7 Carmel Tailgate After Hours Mansion at Oak Hill, Carmel Saturday and Sunday, 4th & 5th Harvest Moon Festival Biddle Park, Sheridan Monday, 6th, 11:30 Westfield Economic Development Committee (this month’s location) Custom Concrete Co., Westfield
Tuesday, 28th, 7:30-9am Fishers Young Professional Group Networking Fishers Train Station
Thursday, 9th, 8 am Hamilton North and Noblesville NetWORKS Breakfast Wolfie’s Waterfront Grill, Noblesville
Wednesday, 29th, 5-7 Hamilton North Business Showcase Red Bridge Park Community Building, Cicero
Thursday, 16th, 11-1 Westfield Luncheon, State of the City Palomino Ballroom, Westfield Friday, 17th, 8-9 am Coffee and Conversation with Christi Wolf Chamber Conference Room, Fishers
Wednesday, 12th, Noon-1:30 Carmel Luncheon-State of the City Ritz Charles
Thursday, 23rd, 11:30 Sheridan luncheon Casey’s Bar and Grill
Wednesday, 8th, Noon-1:30 Carmel Luncheon Mansion at Oak Hill, Carmel
Wednesday, 15th, 11:30-1 Fishers Luncheon, Pillar Awards Forum Conference Center, Fishers
Tuesday, 11th, 5-7 Arrows, Carmel Young Professionals Mellow Mushroom
Wednesday, 22nd, 4:30-6:30 Fishers Business After Hours Don Hinds Ford, Fishers
Friday, 24th, 1-6 Noblesville Oktoberfest at Noble West Noble West Shopping Center
Saturday, 11th 9-3 Fishers Business Market Fishers Town Hall
Thursday, 6th, 5-7 Hamilton North Alive After Five & Noblesville Business After Hours First Merchants Bank, Noblesville
Wednesday, 22nd, 11:30 Noblesville Luncheon Purgatory Golf Club
Tuesday, 7th, 11:30 Hamilton North Luncheon Red Bridge Park, Cicero
Friday, 10th 7:30 am Westfield LINK-Small Business Succession Planning Comfort Suites, Westfield
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Monday, 20th, 7:30-9am Legislative Breakfast Mansion at Oak Hill, Carmel
Wednesday, 12th 4:30-6:30 Fishers Business After Hours Season Gardens, Fishers Thursday, 13th 8 am Noblesville NetWORKS! Mudsocks Grill Thursday, 13th, 6pm Noblesville Enterprize Awards Banquet Purgatory Golf Club Thursday, 13th 11:30-1 Fishers Young Professionals Group Networking Bonefish Grill, Indianapolis
Thursday, 30th 7:30-9am County-wide Chamber Networking Breakfast Mansion at Oak Hill, Carmel Thursday, 30th, 5-7 Westfield Business After Hours ERA Real Estate Links, Westfield
NOVEMBER Monday, 3rd, 11:30 Westfield Economic Development Committee Old Country Buffet, Westfield
Monday 17th 7:30-9am Legislative Breakfast Series Mansion At Oak Hill Tuesday, 18th, 11-1:30 Blue Chip Business Award Luncheon Ritz Charles, Carmel Wednesday, 19th, 7:30-9am Carmel Business over Bagels Baker and Daniels
Tuesday, 4th, 11:30 Hamilton North Luncheon
Wednesday, 19th 11:30-1 Fishers Chamber Luncheon Forum Conference Center, Fishers
Wednesday, 5th 8-9:30am FishNET Networking Tossed, Fishers
Thursday, 20th, 11-1 Westfield Luncheon Bridgewater Club, Westfield
October • November 08 / Hamilton County Business Magazine
Thursday, 20th, 5-7 Carmel Business After Hours McNamara Florist Thursday, 20th, 5-7 Westfield Business After Hours Westfield Fire Department
Sheridan Holiday Luncheon December 4 Carmel/Westfield joint networking breakfast December 4 Carmel Annual Awards Luncheon December 10 Westfield Holiday Luncheon December 18
Looking ahead: Hamilton North Holiday Luncheon December 2 Noblesville Holiday Luncheon December 3
For more information on these events please contact the chambers at these numbers: Carmel Chamber of Commerce • 846-1049 www.carmelchamber.com Fishers Chamber of Commerce • 578-0700 www.fisherschamber.com
Hamilton North Chamber of Commerce • 984-4079 www.hamiltonnorthchamber.com Noblesville Chamber of Commerce • 773-0086 www.noblesvillechamber.com Sheridan Chamber of Commerce • 758-1311 www.sheridanchamber.org Westfield Chamber of Commerce • 896-8066 www.westfield-chamber.org
Hamilton County History
David Heighway
gas and glass:
Arcadia was a boom town in days past Although a quiet town today, Arcadia was once part of the great industrial boom of the 1890s in east central indiana that occurred with the discovery of natural gas. At various times, the town had a brick works, a creamery, a cheese factory, a canning factory, and, most importantly, two glass factories. Between 1913 and 1932, the major employer was the Jenkins glass factory, which made fine glass housewares. The Jenkins company had two glass factories in indiana. Some of the raw glass pieces made in Arcadia would be put on the interurban and sent to the factory in Kokomo for finishing. Arcadia-made glass is highly prized by collectors today, including an interesting side product called “glasshouse whimsies” or “end-of-day glass”. Workers would sometimes be allowed by the company to take leftover molten glass and make unique items for gifts or show. canes, paperweights, and sock darners were among their creations. Whimsies could be considered a form of folk art and were a different way for the workers to express a creative impulse. Local interest in arts was not limited to the glass workers. The performing arts were represented by groups like the Arcadia cornet Band,
which started in 1872, and places like the Airdome Theater, (on the left in the photograph), which was an early outdoor theater. in fact, one musical family went on to have a national impact. The members of the Treitsch family were all accomplished musicians, including Joseph Treitsch, who had dry-goods store at the turn of the century and was a member of cornet Band. Joseph’s nephews, Ken and Paul, became professional musicians and eventually created a musical group called the Hoosier Hot Shots. They were stars on one of the leading radio shows of the 1930s and made 22 movies during the golden age of Hollywood. Their standard introduction to songs – “Are you ready, Hezzie?” – became a catchphrase during World War ii. Since that time, Arcadia has not abandoned the arts. A new Arts initiative is bringing artists and craftspeople back to the community to reenergize the downtown area and add economic vitality. Though the glass factory has been gone since 1945, the arts in Arcadia are a part of a long tradition of cooperation between business and creativity. David Heighway is the Hamilton County historian. Hamilton County Business Magazine / October • November 08
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BookMark ClaSSiC finanCial BooK Still releVant after 80 yearS Review by Steve Stevens, MBA
I am always on the lookout for good books on wealth and finance. I’m seeking the ‘Holy Grail’ set of principles, the basic building blocks of a strong financial plan. I crave foundational principles. In a passing conversation a good friend of mine asked me if I had ever read ‘The Richest Man in Babylon’ by George S. Clason, a quick read encompassing 7 simple rules of aquiring wealth, knowledge and freedom from the labor of debt. He was so insistent that he dropped off a copy the very next day. The richest man in Babylon is a must-have for everyone who desires to acquire a greater knowledge and understanding of how to cross the gulf between poverty and wealth. Written in 1926, this all-time classic in 160 pages teaches you all you need to know about creating wealth. This book has been hailed as the “greatest of all inspirational works on the subject of thrift, financial planning and personal wealth.” The book is actually a collection of short stories, mostly about Arkad, who was reputed to be the richest man in Babylon in his day, back in the time when Babylon was the world power. This bestseller offers an understanding of, and solution to, your personal financial problems that will guide you through a lifetime. You get the basics of acquiring money, protecting money, and making money earn more money. It is written using a sprinkling of old world language which is simple and easy to understand and devoid of many of the technicalities and salesmanship that can be found in current financial bestsellers. You already know a lot of this but Clason presents it in a way that seems fresh even after all these years. For instance, there are a lot of ways to build wealth, but there is a simple, sure way that can always work. It is simply to develop the habit
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October • November 08 / Hamilton County Business Magazine
from a young age of saving a share of your income, say 10%. Paying this amount to your investment account must become the same as paying your monthly rent or mortgage payment. I said this method is simple and easy to understand, but I didn’t say it was easy. Here’s what the Los Angeles Times had to say in a review: “What can a book written in the 1920s tell modern investors about their finances? A whole lot if it’s George Clason’s delightful set of parables that explain the basics of money. This is a great gift for a graduate or anyone who seems baffled by the world of finance and a wonderful refreshing read for even the most experienced investor.” If you are just trying to grasp how to put together a good basic financial plan, or if you are farther along in your financial acumen and you want to shore up your foundation. If you want to teach your kids how to get ahead or if you are just plain tired of so many financial infomercials screaming the best way to get rich quick then you need to grab a copy of “The Richest Man in Babylon.” Steve Stevens is a financial representative with the Northwestern Mutual Financial Network and a member of the Fishers Chamber of Commerce
Have you read a good business book lately? Share your thoughts with others and help spread good advice. Send your book review to news@ hamiltoncountybusiness.com and we may run it in a future edition.
Business Resource Directory Commercial Lease Space
River Edge Professional Center and River Edge Market Place Call John Landy at (317) 289-7662 jcl @ roamermaritime.com 65,000 square feet of available flex space. Design and Build to your specifications. Time Share space available. Retail space also available from 1,600 square feet up. Easy access and abundant parking! High speed internet. 3 minutes from Riverview Hospital.
Employee Recognition Parties & Gifts
Beads Amore’ 3834 E. 82nd Street In Indianapolis 116th Street & Allisonville Road Fishers, Indiana 317-595-0144 www.beadsamore.com Have a Beading Party for your hard working team! Beads Amore’ has specially crafted projects of awesome jewelry which we or your employees can create themselves. Our friendly helpful staff will guide, train and assist for your event at your site or ours. We are experienced with small and large groups.
Event and Party Planning Black Tie Events Indianapolis, Indiana 317-915-7565 www.IndyBlackTie.com Office Hrs: Mon-Fri 9am-7pm; Saturday By Appointment Only www.IndyB Event and Party planning for any special occasion! We are known for our great customer service! Our services can be customized to most needs and budgets. We offer services for Corporate Events, Weddings, Charity Fundraisers, Holiday Parties, Birthday Parties, and many other events. We work to create the memories of a lifetime!
Signs and Banners
Logan Street Signs & Banners 1720 South 10th Street, Noblesville, Indiana 317-773-7200 Open M-F 7-5 www.loganstreetsigns.com www.noblesvilletrophies.com www.noblesville.com
Digitally printed signs and banners of any size, vehicle wraps and graphics, T-shirt printing, laser engraving. Great customer service, fast turn-around. Family Owned and Operated. Serving Noblesville and Hamilton County since 1992. Also home of Noblesville Trophies 773-7391 Open M-F 9-6 Sat. 10-2
Accounting & Bookkeeping Services
ProStar Consulting, Inc. 130 W. Jackson Street, Cicero, Indiana 317-984-4141 www.consultwithprostar.com
ProStar Consulting, Inc. offers all of the services that you would expect from a Bookkeeper or Controller/ CFO of an organization. We provide cost-effective, outsourced accounting and financial consulting services that profitably satisfy your daily accounting demands while aligning with the specific goals and missions of your business. Our passion is accounting. Our services are your financial gain.
To Advertise in the Business Resource Directory call Mike Corbett at 770-7777, Ext. 101 or e-mail mcorbett@hamiltoncountybusiness.com
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BUSINESS HAMILTON COUNTY
MAGAZINE
Is mailed to every chamber of commerce member in Hamilton County. December/January issue will be mailed the week of November 23 Advertising Deadline is Friday, October 24 Call Mike Corbett, 770-7777, Ext. 101 or e-mail mcorbett@hamiltoncountybusiness.com to reserve your space.
Hamilton County Business Magazine / October • November 08
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October • November 08 / Hamilton County Business Magazine