April MCXtra by Marine Corps Exchange

2013

ISSUE

-tra

APRIL

An employee newsletter written by the employees, for the employees. Camp Lejeune MCAS New River Camp Johnson Courthouse Bay Camp Geiger Tarawa Terrace Midway Park Stone Bay

knowledge tasks ability resource leading work coach social opportunity strategy person manager team leader success developement career ethics behaviorgoals employee others group manage advisor help intelligence process initiatives position decision customer style effectively skills formal lead effective best coaching successful effective support achieve action positive concern

Performance Reviews

Uuugghh...end-of-year performance reviews! Could there be any other time of the year that is more dreaded, than the time of year when your skills, performance, and ethics are evaluated and rated? It is not the most comfortable feeling and is not a meeting most of us look forward to. Some less than others. This is not only the case for employees, but for managers and supervisors too. On one hand you are being evaluated and on the other hand you are doing the evaluation. What if I have to give a bad evaluation? What if I get a bad evaluation? End-of-year reviews are not supposed to be stressful, even if your performance was not highly successful. Performance Reviews are methods that allow managers to give guidance and set goals for their employees. These goals are tools to help the employees grow. It is also a time when the employee can express the tools they need to reach those goals. This is an investment both by the company and by the employees, so they both will be successful. Each Performance Review should be viewed as an opportunity to help improve yourself and reach your goals. That is why our new Performance Evaluation Process is goal orientated and is focused on encouraging employees to succeed within their positions. So, when it’s your turn to sit in the “hot seat” remember that this is an opportunity to set goals for your future and your future success is determined on how well you accomplish those goals.

Learning from success is important, but learning from failure is vital to succeeding. -Jason Platnick By now you have begun to notice that our store signs have a different look. No, you don't need to go to the eye doctor, it is not you, it is the new signing program, ACCESSVIA! We have recently changed signing programs from Stylus to ACCESSVIA. The new signing program is web based, which will allow us to access the program and print signs on-site. The signs will continue to be uploaded from our headquarters office and Lydia Meuller will continue to support your sign requests here at Lejeune. This transitions from the old Stylus signs to the new ACCESSVIA signs will take time, but with Lydia at the helm it should be smooth sailing. The new signing software is the first of many Headquarters’ initiatives that will help us continue our branding efforts within our Exchanges and Marine Marts.

ACCESSVIA

In This Issue: Stone Bay Grand Opening: How did it go and what did Sonia say? Sales & Events: Upcoming sales and events. X Projects: Renovations and openings of Marine Mart facilities. Featured Employee: Who is he and where does he work? Awards: Who went above and beyond.

“Stay positive, enjoy the job you’re doing, and don't

HAPPY

director’s note To all of you...a HUGE THANK YOU!!! This past year was one for the record books. All of you are doing a super job taking care of our customers and each other. We are in the people business, and to take care of people, we need great people working for us...and boy do we ever!!! I only wish I could articulate how much each and every single one of you are appreciated. Life should be all about bringing joy to others. Each of you have that opportunity each day many times over. You will never know how much a simple smile and thank you can mean to a customer or co-worker. Kindness is a virtue with unlimited dividends. Thank you for being kind and thank you for all you do each and every day. Times are uncertain at the moment. Dare I use bad words like “sequestration” or “furlough”. I only know one thing for certain at the moment, and that is that nothing is certain. No one can say what happens next with absolute certainty. What we do know is that tuition assistance for MCCS employees has been stopped. Pay raises, bonuses, and all discretionary spending for incentive awards has been suspended. No one knows for certain how long this suspension will last. There is nothing currently on the scope that leads me to think that MCX employees will be furloughed, but that doesn’t necessarily mean that it will not happen as things change daily. We are busy completing performance reviews. We will also complete personnel action forms for those employees deserving of pay increases and/or bonuses based on last year’s performance. The day the suspension is lifted, should it be lifted, we will process all personnel actions immediately. In the meantime, we are looking for other ways to work within the guidelines and still demonstrate our sincere appreciation! Hang in there! Retail Director, Carl Mencer

STONE BAYGrand Opening

A L E S & EV S E IL

Ready Set Summer April 3-30

GlamORama April 10-16

April MCX April 10-23

Furniture Sale April 10-23

Demo Day April 12

Month of the Military Child Event April 13

Earth Day Event April 20

The Stone Bay Marine Mart officially opened their doors February 23, 2013. The store hosted the official ribbon cutting ceremony and served lunch to five hundred Marines & Sailors to celebrate the opening. There was a tremendous amount of team work and long hours put into the opening of the store. The store employees are excited to have a brand new facility that has the ability to offer a larger variety of merchandise to the military men and women of Stone Bay. With the growing population at Stone Bay a new facility was definitely needed. Sonia Graham, the Marine Mart’s Manager, expressed her gratitude to those who attended the event and to those who supported her store in preparation of the opening. “The Stone Bay Grand Opening was fantastic...I want to give my sincerest thank you to all!”

PROJECTS: Stone Bay Marine Mart New Facility is now open

verona loop marine mart New Facility is now open

Onslow Beach Marine Mart New Facility is now open

French Creek Marine Mart Renovations almost complete

Gonzalez Marine Mart Closes for renovations as soon as French creek opens

Wallace Creek Marine Mart scheduled to be finished in 2015

BIRTHDAY! Markus Shannon, April 2 Pamela Alfano, April 2 Jimmie Gordon, April 3 Elizabeth Schmitt, April 4 George Blalock, April 4 Monique Davis, April 4 Theodora Fields, April 4 Carolyn Shivar, April 6 Maurice Bowman, April 8 Haruko Broadus, April 9 Rena Kraus, April 9 Annette Sales, April 12 Corey Colville, April 12 Faith Gatling, April 12 Beatriz Penley, April 13 Zachary Rhodes, April 14 Lynn Twombly, April 14 Asuncion Watson, April 15 Colette Horn, April 15 Normatee Gangaram, April 15 Anthony Mills, April 17 Douglas Upton, April 17 Maike Rang, April 17 Pamela Hulst, April 18 Donal Palmer, April 19 Melissa Parker, April 21 Jeffery Skelton, April 22 Selina Reid, April 22 Daniela Dedge, April 24 Jordan Silverworth, April 24 Maura, McCarthy, April 25 Oliver Marston, April 25 Reiko Maxwell, April 25 Phoebe Hedges, April 26 Camilla Spears, April 27 Virginia Robinson, April 27 Bonnie Williams, April 28 Debra Fernandez, April 28 Carrie Makris, April 29 Robert Holcomb, April 29 Samantha Barnett, April 29 Ian Reynolds, April 30 Sonia Graham, April 30

Make sure you wish everyone a happy birthday and help make their special day even more

special!

forget to smile.â&#x20AC;? -Markus Shannon

And the award goes to... ICE Comments

s u k r a M n o n n a Sh Markus Shannon was born and raised in Jacksonville, NC. His father retired from the Navy and decided to continue living in Jacksonville to be closer to family and church. This allowed Marcus and his two sisters the opportunity to grow in the Jacksonville community. Markus began working with the Retail Division on November 26, 2011 and currently holds a position as a Store Worker for Midway Park & Tarawa Terrace Marine Marts. Markus enjoys the diversity of his co-workers. He also enjoys interacting with customers and listening to their stories while he is working. When Markus is not working he is playing basketball, planning his college career, and attending church where he is the audio and visual specialist. He hopes that his experience in Retail and his college degree will help him continue to grow within Marine Corps Community Services. In the meantime Markus is working diligently towards earning an Operations Associate position. He feels that MCCS can and will provide him with many lifelong career opportunities. Markus plans to keep working hard, learning, and experiencing all that the Retail Division has to offer. Good luck Markus on your journey, development, and success.

Anthony Velez

Barbie Courdle

Chris Anderson

ICE Comment

Angeles Gray

Casey Mack

Svitlana Stakhiv

ICE Comment

Jessica Chaffins

Cory McCall

Marie Cota

ICE Comment

Length of Service

Brittany Roberts

Holder McClarin

Reiko Maxwell

5 Years of Service

15 Years of Service

10 Years of Service

Congratulations to all the award recipients who continue to go above and beyond, providing world class customer service to all of our patrons!

Personal & Career Development Resources Marine & Family programs Russell Marine & Family Programs Center Administrative Office Bldg. 40, Room 121 Phone: 910-451-9381

Behavioral Health Resilience Education New Parent Support Program Community Counseling Center Military & Family Life Consultants Program Sexual Assault Prevention & Response FOCUS-Families Overcoming Under Stress

Family Readiness Family Readiness Program Training Readiness and Deployment Support Life Skills Training LINKS-Lifestyles Insights Networking Knowledge Skills CREDO-Chaplains Religious Education Development and Operations Unit, Personal and Family Readiness

Family Care CYTP-Children, Youth & Teen Programs Exceptional Family Member Program K-12 School Liaison Program

Personal & Professional Development Program Career Assistance Branch Resources Libraries Education Assistance TRS-Transition Readiness Seminar Contact administrative office for more information about programs.

MAY TRAINING CALENDAR SUNDAY

MONDAY

TUESDAY

WEDNESDAY

THURSDAY

FRIDAY

SATURDAY

Supervisor’s Boot Camp

6 Benefits

13 Benefits

7 HR 101

8 Tall Ships Interpersonal Skills

14 4 Lenses

9 Yes, I Can

EEO(Violence) Employee EEO(Bullying) Boot Camp

Manager’s Course Time Challenge

Benefits

28 Benefits

Are You Listening

GET FIT! 10 Fitness Centers State-of-the art equipment On-site Fitness Trainer

Please see your Supervisor or Manager to schedule training classes.

Do you have a story or a topic you would like to see discussed in the next issue of the MCX-tra? If you do, please e-mail all your ideas to lewterra@usmc-mccs.org.