2 minute read
Company Showcase
Block Imaging
Founded in 1997, Block Imaging is a second-generation family-owned and operated business in the greater Lansing, Michigan area.
What started as an imaging trade business has grown into a company that provides refurbished medical imaging equipment, parts, service, and mobiles. Block Imaging now serves health care providers worldwide, with more than 160 team members at six locations across the globe.
Long established as a top-tier imaging service provider, Block Imaging recently expanded its operations via a brand-new facility on the West Coast. The Sacramento, California, facility is a 17,000-squarefoot building featuring 21 staging bays that houses operations for the repair and refurbishment of high-voltage (HV) tanks and X-ray tubes and an imaging parts depot serving customers throughout the western United States.
Block Imaging’s expanded presence in California extends its service coverage area, improves the speed at which parts are delivered, and provides even more opportunities for its team to provide outstanding customer service.
“Saving the day is something that we love to do! Our California facility has recently allowed us to dispatch our engineer with the required part for a customer with a down system and have them on-site in less than 90 minutes. When a customer can receive support like that, it creates an unforgettable experience,” Block Imaging’s Vice President of Parts Sales, Chad Seelye, shared.
This new growth is a sign of the company’s success and doesn’t stop at its new California location. Block Imaging also offers a parts ordering platform: Sourcing Window Pro. Sourcing Window Pro is a robust parts purchasing platform that allows centralized purchasing groups to receive instant quotes from multiple suppliers on one platform. The innovative online parts purchasing tools allow Block Imaging to provide a parts ordering experience that is unlike any other in the market.
Everything the Block Imaging team does centers around their mission, People Matter. Whether offering an online tool to make buying parts more efficient or
- CHAD SEELYE
providing excellent customer service via same-day parts shipping – their team is constantly aware of how their work impacts patient care.
“The investment in building a high-trust, highly relational team at Block Imaging has truly been our advantage,” Seelye said. “We have a team passionate about taking care of customers – from packing and shipping quality tested parts to installing refurbished systems to providing ongoing service or technical support. Our team knows that what we do every day impacts a patient scan at some point, and that’s something that sets us apart!”
Block Imaging’s new California facility and its new solutions for customers are exciting for everyone because it signals the ability to do even more to support health care professionals and the thousands of patients they care for daily.
For more information, visit us at blockimaging.com.
- CHAD SEELYE
Left Photo: Vacuum chambers used for HV tank and X-ray tube processing in Block Imaging’s California facility.
Right Photo: Two of the 21 staging bays at Block Imaging’s California facility.