MDBCONNECTS 2015 - 4 by Malaysian Dutch Business Council

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ISSUE: 4TH EDITION 2015

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CONTENTS MEMBERS

DIALOGUE

MDBC EVENTS / 11

BUDGET SPOTLIGHT / 13

M4M on Innovation VIP Luncheon with Zeti KPMG Budget Briefing

MEMBERS NEWS / 15 MY SERVICES / 33 NEW MEMBERS / 34 SOCIAL / 38

BIG STORY AN INSIDE LOOK / 20 GREEN BOARD / 31

THE BIGGEST THING WE MOVE IS TIME

BUDGET

2016

COMMUNITY STUDENT INTERNSHIP PROGRAM / 24 EMBASSY NEWS / 27 CONFERENCES & EXHIBITIONS / 29

/13

Review of personal tax reliefs for spouse, parents, children, tertiary education and employee SOCSO contributions

Special reinvestment allowance incentive for companies which have exhausted their reinvestment allowance

Increase in personal income tax rates for high income earners

Extension of zero rated goods and exempt services & special GST rebates

/16

Revision of value added criteria for allowance for increased exports incentive for SMEs

Automatic double deduction for R&D projects undertaken by SMEs

Tax deductions for issuance of SRI Sukuk, Retail Bond and Retail Sukuk

Extension of existing tax incentives for food production, tour operators, Islamic fund management services and Real Estate Investment Trusts (REITs)

/20 We all come from the world of ‘big’. A world of big projects and big machines. A world in which it is Mammoet’s role to move objects - no matter their size - for customers in a range of heavy industries. We provide solutions for lifting, transporting, installing and decommissioning large and heavy structures. We could talk for hours about the equipment we use, and about how sophisticated and powerful it is. But all that power means nothing without a plan. In fact, we believe our business isn’t about size. It’s about: time. Uptime. Turnaround time. Time to market. To our customers, time is the currency that matters most. That’s why we strive to bring their deadlines forward. It’s an integrated, daily effort shared by everyone at Mammoet. Having faced almost every conceivable challenge in over two hundred years, we have developed a way of working based on three pillars: innovative engineering, careful planning and above all else, safe delivery. Sometimes, by deploying our expertise in the design stage, we can even help our clients to optimize their project as a whole. That’s how we move time for our customers. So time isn’t set in concrete. Or forged in steel. It’s not even all that heavy. And yet, it’s the biggest thing we can move for you. For more information, please call Gilbert Tan Commercial Director APAC at +65 9455 6839. Or send an e mail to: Gilbert.Tan@Mammoet.com. Discover more on www.mammoet.com

MDBCONNECTS 4TH ISSUE 2015

LET’S FUEL THEIR IMAGINATION TO THINK OF MORE INNOVATIVE ENERGY SOLUTIONS. How do we meet the growing energy needs of the modern world? Not just for today, but long into the future? It’s a complex question to which there is no simple answer. Whatever happens collaboration is essential. And a better mix of different, sustainable energies. At Shell we’ve been working with schools and universities around the world for more than 25 years on the Shell Eco-marathon – an innovative competition that challenges students to design, build and drive some of the most economical vehicles possible. The current record holder is capable of travelling 3771 km on the equivalent of one litre of fuel. It’s an incredible figure. But one we hope to beat this year. And is an example of how we’re working together to help develop a mix of energies that can power and sustain all our lives long into the future. Let’s broaden the world’s energy mix.. www.shell.com/letsgo

MDBC - GROWING, INNOVATING, AND EXPANDING TO SERVE YOU BETTER! Dear MDBC Members and Friends, “As-salamu alaykum, 问候, Namaste, warm greetings and hartelijke groeten” from the MDBC Board! First of all, a big thank you for participating in and being part of our MDBC community. Part of the responsibilities of the MDBC Board is to support, supervise and develop the MDBC Team, ensuring long term success and continuous delivery of a great membership experience.

from internal meetings, we also reached out to all of you via our Membership Survey and listened to your experiences and suggestions.

on networking, into a more service oriented platform focusing on Business Services, Representation and Networking.

This led to the building of our new 2016 – 2018 MDBC Strategy which will be presented to you in the near future during functions and on our on-line media platforms. In short, we want to transform the existing MDBC, which has great focus

We want to keep MDBC an interesting, innovative, entrepreneurial and inspiring business community, and support our (potential) members in becoming more successful on their Malaysian / Dutch business journey. We aim to do this for all people who have Dutch / Malaysian business links, regardless of whether you are considering moving to Malaysia, considering investing in The Netherlands, have just arrived as an expat in Malaysia, work as Malaysian national for a Dutch company or are a Dutch national working for a Malaysian (or foreign) company in Malaysia for over 10 years... The MDBC will have interesting offerings for all of you.

Apart from the regular Board activities, this year we spent a great deal of time on how we could further develop, grow, improve and innovate the MDBC membership experience and deliver the first MDBC Strategy for the next 3 years to come. The Board and the MDBC Team did some soul searching on “what MDBC stands for, what external trends we see, what are our strong points and what areas we can improve on, as well as how do our members perceive our value proposition?” Apart

Wishing all a successful 2016! On behalf of the MDBC Board, Jacques Hartman & Wouter van der Weijden

MDBC BOARD OF DIRECTORS Mr. Zainul Rahim Mohd Zain, Chairman Hibiscus Petroleum Berhad

Datin Sandra van Hellemond QPA Sdn Bhd

MDBC Executive Director: Mr. Marco Winter

Mr. Jacques Hartman, Vice Chairman CEVA Logistics

Ms. Barbara Voskamp Ernst & Young Solutions LLP

MDBC Patrons:

Mr. Michael Brouwer, Treasurer Silverstreet Malaysia Sdn Bhd

Mr. Wouter van der Weijden &samhoud

Ms. Maayke Mannaert Netherlands Embassy

Mr. Philip Kunjappy Sime Darby Berhad

Mr. Remco Koster Woodwing Asia Pacific Sdn Bhd

Mr. Suerd Polderdijk Frames Asia Pacific Sdn Bhd

Datuk Merlyn Kasimir Former CEO of Matrade

Honorary Member of the Board:

Mr. Jack Ang Markant (M) Sdn Bhd

H.E. Mr. Harry Molenaar Netherlands Ambassador

Y.B. Dato’ Sri Mustapa Mohamed Minister of International Trade & Industry Y.Bhg Tan Sri Rafidah Aziz Former Minister of Int’al Trade & Industry Malaysian Dutch Business Council Unit 808, 8th Floor Wisma Lim Foo Yong 86 Jalan Raja Chulan 50200 Kuala Lumpur Tel : 603 - 2722 8335 Fax : 603 - 2141 8335 Email : info@mdbc.com.my Website : www.mdbc.com.my

MDBCONNECTS 4TH ISSUE 2015

CALENDAR

JAN

FEB

MAR

THU 7 / 5:30PM

TUE 16 / 8:00AM

TUE 1 / 6:00PM

MDBC Penang New Year’s drinks at Parkroyal Penang Sunset Bar

MON 18 / 6:00PM

MDBC 2016 New Year’s Reception Netherlands Ambassador’s Residence

In Singapore: AEC: What are the opportunities for Dutch Companies? ft “Doing business in Malaysia, Indonesia, and Thailand”

InterChamber Networking at BMW Malaysian Open WTA Tennis Tournament

NOTICE:

MDBC members will receive personal invitations for these functions by email once all details are confirmed. All events/dates to be reconfirmed.

MDBC PREMIUM PARTNERS

MDBCONNECTS 4TH ISSUE 2015

TMF Group navigates businesses cross borders seamlessly With over 100 wholly-owned offices worldwide, TMF Group offers a comprehensive range of compliance and administrative services which are critical for clients from a financial, reputation and risk management perspective. Our services are delivered in each country by our expert staff, professionals who have the key local knowledge and speak the language. Contact us Kuala Lumpur’s office 10th Floor, Menara Hap Seng, No. 1 & 3, Jalan P. Ramlee, 50250 Kuala Lumpur, Malaysia T. +60 3 2382 4288, F. +60 3 2382 4170 malaysia@tmf-group.com

Labuan’s office Brumby Centre, Lot 42, Jalan Muhibbah, 87000 Labuan F.T., Malaysia T. +60 87 593 828, F. +60 87 417 242 labuan@tmf-group.com Penang’s office Suite S-21-H, 21st Floor, Menara Northam, 55 Jalan Sultan Ahmad Shah, 10050 Penang, Malaysia T. +60 4 210 7118, F. +60 4 210 7111 malaysia@tmf-group.com

www.tmf-group.com The TMF Group consists of a number of companies worldwide. For details of TMF Group’s regulated companies, please see: www.tmf-group.com.

Finance-related topics took main stage these past months, with the Bank Governor and Budget 2016, while the innovative M4M on Innovation proved successful too!

M4M ON INNOVATION

In business and economics, innovation is the catalyst to growth. Industries must incessantly revolutionize, innovate with better or more effective processes and products. This is a necessity for everyone, not just the ICT and high - tech companies.

Speakers at this M4M included: * PlaTCOM Ventures: Matt van Leeuwen - “National Innovation: PlaTCOM’s mission, services and advice to SMEs and the state of innovation in Malaysia.” * Alpha Catalyst Consulting: Azim Pawanchik - “How to unearth your organization’s innovation potential.” * Lizard Apps: Saman Salami - “Being innovative on behalf of your client.” * Digital News Asia: Karamjit Singh “Outcomes of the inaugural DNA What’s Next: The Business Impact of Disruptive Technology.”

In the organizational context, innovation can be linked to positive changes in efficiency, productivity, quality, competitiveness, and market share. Recent research findings highlight the complementary role of organizational culture in enabling organizations to translate innovative activity into tangible performance improvements.

Attendees were able to have roundtable discussions with each speaker for more personalized advice after the regular Q&A and an intense panel discussion. Light refreshments were available at the end of the program which provided ample opportunities for attendees to network and have further one on one discussions with the speakers.

MDBC, together with the British Malaysian Chamber of Commerce (BMCC), CCI France Malaysia (CCIFM), and the Malaysian - German Chamber of Commerce and Industry (MGCC), organized the second edition of the 4-Chambers VIP Luncheons which link the European and Malaysian community, this time with a keynote address from the Governor of Bank Negara Malaysia - Tan Sri Dato’ Sri Dr. Zeti Akhtar Aziz. Touching on topics such as the weakening ringgit, exchange rates, and its impact on trade and investments, the VIP Luncheon proved to be a valuable, successful and informative event.

VIP LUNCHEON WITH THE BANK NEGARA GOVERNOR

In October, MDBC announced a cooperation with PlaTCOM Ventures in the organization of the MDBC Members for - Members (M4M) on Innovation.

For copies of the presentations, please check out the MDBC website at: www. mdbc.com.my/information/the-library/ presentations/. Photos from this event are also available on our Facebook page. www.facebook.com/mdbc.com.my Top l to r: Panelists Azim Pawanchik, Matt van Leeuwen, Saman Salami and Karamjit Singh Below: Attendees at the roundtable discussions with each speaker.

MDBCONNECTS 4TH ISSUE 2015

EXECUTIVE SUMMARY * Increase in personal income tax rate from 25% to 26% for individuals with chargeable income ranging from RM 600,001 to RM 1,000,000 and 28% for chargeable income exceeding RM 1,000,000 * New parental relief of RM 1,500 each for father and mother. * RM 1,000 increase in spouse relief and child relief. * RM 2,000 increase in relief for study fees for tertiary education and taxpayers whose children are pursuing tertiary education. * Relief of up to RM 250 for voluntary employee SOCSO contribution. * Special reinvestment allowance incentive from YA 2016 to YA 2018 for companies which have exhausted their eligibility for Reinvestment Allowance incentive. * Value - added conditions for SMEs to qualify for allowance for increased exports have been lowered by 10% from YA 2016 to YA 2018. * Automatic double deduction for R&D project expenditure of up to RM 50,000 incurred by SMEs for each YA. * Application period for tax incentive for food production projects extended to 31 December 2020. * Existing income tax exemptions for tour operating companies extended to YA 2018. * Existing income tax exemptions for companies providing Shariah - compliant fund management services extended to YA 2020. * Double deduction or further deduction for retail bonds and retail sukuk extended to YA 2018. 12

MDBCONNECTS 4TH ISSUE 2015

* Final 10% withholding tax rate for REIT distributions to foreign institutional investors and non - corporate investors extended to 31 December 2019. * Tax deduction on issuance costs for Sustainable and Responsible Investments Sukuk (SRI Sukuk) from YA 2016 to YA 2020. * GST streamlining of food products categorized under infant and children’s milk, dhal, vegetables, spices, sugar and noodle products at zero rate. * Widening of zero rated drugs to include controlled drugs, over the counter medicine and 128 brands of drugs which are classified as medical devices. * Domestic air transport services for rural air services between Sabah, Sarawak, and Labuan to be regarded as exempt supply. * Rebates on GST paid for prepaid mobile phone users.

Top: KPMG’s Executive Director Corporate Tax Ong Guan Heng giving the briefing on the 2016 Budget and Executive Director Indirect Tax Ng Sue Lynn providing the GST update; Below (l to r): Sue Lynn and Guan Heng (KPMG), Marco Winter (MDBC), Pauline Goh and Gyatri Jaydas (InvestKL), and KPMG’s Executive Director - Head of Advisory Chan Siew Mei. Bottom: Attendees at the KPMG 2016 Budget Briefing

DIALOGUE

BUDGET

2016 Review of personal tax reliefs for spouse, parents, children, tertiary education and employee SOCSO contributions

Increase in personal income tax rates for high income earners

Special reinvestment allowance incentive for companies which have exhausted their reinvestment allowance

Extension of zero rated goods and exempt services & special GST rebates

Revision of value added criteria for allowance for increased exports incentive for SMEs

Automatic double deduction for R&D projects undertaken by SMEs

Tax deductions for issuance of SRI Sukuk, Retail Bond and Retail Sukuk

Extension of existing tax incentives for food production, tour operators, Islamic fund management services and Real Estate Investment Trusts (REITs)

MDBCONNECTS 4TH ISSUE 2015

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4th Edition 2015 The Netherlands takes over the EU rotating presidency on January 1, 2016

KUALA LUMPUR, MALAYSIA

ONE RINGGIT

MEMBERS NEWS

The Netherlands regains Top Position as 5th Most Competitive Economy in the World.

HENRY GOH & CO TRENDS & BRANDS SEMINAR Henry Goh recently hosted one of their yearly public seminars, this time with a focus on trade marks. Held at the ParkRoyal Hotel on 12 August 2015 and entitled “Trends and Brands”, the said seminar was well received with almost a full house attendance. Three topics were presented with the first from Senior Legal Counsel, Azlina Aisyah Khalid, who discussed about trademarks and branding as well as the current trends seen in the market that could help local businesses and companies take their IP rights, specifically trademarks, to the next level. After a short and fruitful networking tea break, Legal Counsel Lim Eng Leong took to the stage with information on how the attendees could expand their current trade mark protection on a global platform. The topic “Trending Global with your Brand” was most informative for the attendees as

there was a lot of sharing and information provided on Malaysia’s forthcoming accession to the Madrid Protocol. Last but not least the third session covered an exposition on recent legal trade mark cases, which gave the audience an interesting spectrum on the various issues covering trade mark litigation. The half day seminar ended with a Question and Answer session. The feedback received from the participants was highly positive with favourable comments that they obtained a lot of information and knowledge from the sessions. All in, it was a highly successful event and Henry Goh remains committed to continue hosting similar ones in the future as part of its corporate responsibility to increase public awareness on the importance of intellectual property rights as a business asset.

MDBCONNECTS 4TH ISSUE 2015

KUALA LUMPUR, MALAYSIA

Members News

BESI APAC WINS PRESTIGIOUS FMM EXCELLENCE AWARDS Introduced in 2010, the Federation of Malaysian Manufacturers (FMM) Excellence Award (FMMEA) is now in its 6th year. The Award recognises FMM members in the manufacturing sector for their outstanding achievements

and continuous growth. The FMMEA Gold Recipient for Large companies was presented to Besi APac, represented by Henk - Jan Jonge Poerink (Vice President, Global Operations & Managing Director, Besi APac).

Below: Henk Jan Jonge Poerink (second from right) with the FMMEA Gold Award for Large Companies along with other winners in the SMI and and Large Categories.

4th Edition 2015

REGUS OPENS FIRST CENTRE IN BRUNEI The demand for flexible working solutions is growing especially among young entrepreneurs, who work whenever and wherever. This is especially true in countries like Brunei, where the renewed rapid growth of the oil and gas sector is driving demand for more jobs, talent and opportunities. In support of this, Regus, the global workplace provider, opened its first centre in Brunei Darusaalam’s capital, Bandar Seri Begawan. The new centre located in PGGMB Centre, is strategically situated in the prime business location of the capital.

DMT WINS HIGH GROWTH AWARD DMT Environmental Technology recently won the Netherlands North High Growth Award 2015. Companies vye for the title of best business growth in the region. The Award is an initiative of the Port4Growth platform for growth companies and its partners Rabobank, Grant Thornton, and Philips. DMT is a fast growing Dutch company, established in Joure, The Netherlands. DMT is a worldwide leader in the upgrading of (bio) gas membrane technology. “DMT Environmental Technology shows that the growth is both qualitative and

quantitatively durable. There are many projects and processes arrested on several fronts to bring the quality of the organization to a higher level, with great success. In the United Kingdom, it has even gained the interest of HRH Prince Charles. This has also brought significant milestones in the PR field,” shared the Award jury. The company was judged on the entrepreneurial profile, the example of the role of strategy in the growth process, and must have realized at least three years of substantial revenue growth.

“As the 106th country that Regus has established a presence, we see Brunei as a critical market for our customers and partners. Brunei enjoys a symbiotic relationship with neighbouring Labuan and Kota Kinabalu, where the specialist talent supporting the oil and gas and exploration sector are based,” explained Vijayakumar Tangarasan (Country Manager, Regus Malaysia). “Companies and enterprises in this area are looking for flexible workspace solutions to meet their project based engagements,” he added. The new Regus centre enables multinational companies to set up offices in Bandar Seri Begawan easily, veering away from the traditional practice of leasing. This facilitates their potential expansion to other parts of the country and to areas in neighbouring countries, such as the existing 27 centres in Peninsular and East Malaysia. They will also have the opportunity to leverage on Regus’ unique global network of 2,300 business centres. “We believe that there’s serious untapped potential here, and that’s why we chose Bandar Seri Begawan as our inaugural Business Centre in Brunei. As flexible working gains popularity in the Asia Pacific region, the launch of the new business centre here is a positive step forward in encouraging more firms to opt for flexible working,” said John Wright, Regus CEO Asia Pacific.

MDBCONNECTS 4TH ISSUE 2015

KUALA LUMPUR, MALAYSIA

TRUSTLUBE CERTIFIED FOR NORTH SEA

Members News

4th Edition 2015

TWAA - DAF TRUCKS AGREEMENT

TrustLube is proud to announce that its high - end lubricant developed especially for greasing rack & pinion systems, is certified for use in the North Sea. The required CEFAS registration has been obtained after extensive testing. Due to the very low toxicity, the lubricant has been awarded OCNS E - class, which is the category that contains greases which are the least harmful for the environment. Obtaining the certification is part of TrustLube’s long term company vision on sustainability.

QUINT WELLINGTON REDWOOD FIRST FOR AQRO Quint Wellington Redwood has been appointed by APMG International as the first Accredited Training Organization in Asia to deliver the HR best practice certification AQRO (Active Qualified Human Resource Organization) Foundation. AQRO aims to improve organizational efficiency by introducing clear structures, role transparency and governance by shifting from a line organization to a project organization - where resources exclusively assume defined roles within a specified timeframe to deliver quality results.

Earlier in 2015, world famous DAF Trucks N.V. from The Netherlands concluded an agreement with Truck World Auto Assembly (TWAA) in Port Klang, Malaysia for the marketing, sales and service activities of DAF Trucks in Malaysia. DAF Trucks has thus extended its presence in the Far East, building on its success in places such as Taiwan, Indonesia, Singapore and Hong Kong. There are more than a thousand right hand drive DAF trucks on the roads in Malaysia, imported by TWAA from the United Kingdom as used vehicles. The Malaysian importer now also wants to meet the demand for new DAF trucks.

“DAF has an extremely good reputation in Malaysia”, says Goh Tiong Guan (Managing Director, TWAA). “The level of customer satisfaction is unprecedented. DAF trucks are renowned for their quality of construction, reliability and low fuel consumption. We therefore clearly stand out from the competition when it comes to total cost of ownership,” Goh added. TWAA also has a plan to set up an assembly plant from which the ASEAN region is to be served. This investment is estimated at more than RM 150 million, which is being planned for the construction of the new plant, technical R&D, logistics, training, machinery and equipment.

MDBCONNECTS 4TH ISSUE 2015

KUALA LUMPUR, MALAYSIA

Members News

4th Edition 2015

ISAH ACTIVELY CONTRIBUTES TO THE MANUFACTURING SECTOR The manufacturing industry is changing rapidly. New technologies are taking over factory floors and have the potential to boost innovation, efficiency and competitiveness. Isah helps manufacturing companies around the world become ready for the future and benefit from the numerous opportunities smart IT has to offer. Isah cooperates with several organizations and institutions and actively participates in various initiatives, all focused on building a vibrant manufacturing sector. Isah also sponsors the Dutch Industrial Suppliers & Customers Award, which were recently awarded to the best suppliers of the Netherlands. Link Magazine, a renowned manufacturing journal, introduced this prize 14 years ago to stimulate and reward innovation and supplier development within the industry. It has become one of the most prestigious awards because of its objectiveness. Companies cannot nominate themselves, their customers or suppliers have to do that for them.

MDBCONNECTS 4TH ISSUE 2015

Being a reliable and proactive business partner throughout the year is the only way to get in the competition. The election attracted a great deal of interest in 2015, with a record number of more than 300 nominees, including multiple Isah customers. This year’s theme was “Supply Chain Liability - Shared Responsibility”, a topical subject these days because supply chain integration and liability becomes more important in the outsourcing process. In addition to the initiatives in the Netherlands, Isah has been active in South Africa for more than 3 years. The Manufacturing Accelerator Program (MAP™) is a three year program which helps manufacturing companies increase their global competitiveness. In November, Isah signed a Memoranda of Agreement with MAP™, ISDA (Industrialisation Supplier Development Association) and Transnet (responsible for the freight logistics chain in South Africa), in the presence of the Dutch Prime Minister Mark Rutte. The purpose

of these agreements is to work toward the common objective of promoting and developing companies to act as industrial suppliers to State Owned Companies in South Africa, stimulating manufacturing in the country. Isah was appointed to be the preferred solution to optimize the efficiency and productivity of manufacturing companies. As an MDBC member, Isah is conducting market research together with local institutions to investigate how to strengthen the Malaysian manufacturing industry.

KUALA LUMPUR, MALAYSIA

Members News

4th Edition 2015

A SUCCESSFUL YEAR FOR EUROGAIN SECTA 2015 was an interesting and rewarding year for Eurogain’s Group of Companies, particularly for Eurogain Secta Sdn Bhd. Established in 2011 as the Kuala Lumpur North Branch of the Eurogain Group of Companies, Eurogain Secta recently underwent a merger exercise as part of the company’s expansion program. In March of 2015, Eurogain Secta merged with GYH Corrporate Services. With the merger, Eurogain Secta was able to increase its presence in the Malaysian company secretarial industry and create a synergy of strengths and resources from its partners and supporting staff. The merger also allowed Eurogain Secta to gain expertise in Initial Public Offers (IPOs) for companies considering a listing on the local Stock Market. Eurogain Secta is now also serving clients who are existing listed companies. As a follow up to the very engaging session that was conducted at the MDBC HR Forum on March 29, the first exchange theatre session in Malaysia has been successfully conducted for Microsoft by the RealEx team. For 90 minutes, the whole company laughed, reflected, discussed, intervened on stage and shared their insights about 4 scenarios that were created for them, and that highlighted their specific challenges and opportunities. Microsoft’s HR Manager, Rowena Florece shared, “The exchange theatre play that RealEx created for our company meeting

In 2015, the company was also appointed to serve clients who are financial companies licensed by Bank Negara Malaysia (the Central Bank of Malaysia). Although most clients are still from the SME sector, the new variety of client levels has enhanced the knowledge, skill, experience and expertise of the team. In addition to the growth of the organization, the Eurogain Group of Companies has also received two prestigious awards this year. On 30 June, the Eurogain Group of Companies received the ‘Asean Outstanding Business Award 2015’ which was conferred by the Asean Retail Chains & Franchise Federation. Four months later, on 23 October, the Group was conferred the ‘SME 100 Award 2015 Fast Moving Companies’ by Business Media International.

CULTURAL IMPACT: REALEX TEAM WORKS WITH MICROSOFT was right on target, full of surprises and wit, and was delivered with great professionalism. This was a unique experience that engaged our employees in many ways and generated as much laughter as well as team reflections.” Rowena Florece and Marie Tseng were also interviewed about their experience by BFM on 30 November.

MDBCONNECTS 4TH ISSUE 2015

AN INSIDE LOOK: SEA ORGA - REMCO VONK Orga started over 40 years ago as an electrical service and maintenance company working on North Sea Offshore oil and gas platforms. While inspecting and servicing installed marine lanterns, foghorns, aviation obstruction lights, DC power systems and explosion proof electrical equipment, the company developed ideas and innovative products to improve the reliability of these systems, contributing towards enhanced safety and reducing operating expenses. After a period of more than 10 years of product development, Orga began to manufacture its own range of products in 1985. Amongst the first clients to install Orga systems were NAM (Shell / Esso) in The Netherlands, and Shell operating companies in the United Kingdom and Malaysia. Their example was soon followed by most of the major oil and engineering companies. Remco Vonk, Orga’s Business Manager Asia & Pacific, leads the Kuala Lumpur office, which is the main office for the Asian market and is the only office located outside of The Netherlands. The office has a team of 14 employees, mainly focused on Sales and Service. MDBC: Could you tell us what made Orga choose Malaysia as the location of its Asia

& Pacific office? RV: Orga has been based in Malaysia for many years already. Over the last 7 years, we started to focus more actively on the Asian market and the role of the Kuala Lumpur office. As a company, we realized that Malaysia is an interesting location as it is very centralized (all customers in South East Asia are within a relatively short travel distance), and it is easy to find good sales and service people who can communicate in several languages and understand different Asian cultures. For our business, communication is important. This ability to communicate easily and effectively with locals has led to an increase of customers; we managed to increase the turnover by 5 times over the last couple of years. The office used to have a head count of 4 people. By increasing the staff to be able to give our customers more support and by giving our employees more responsibilities, we managed to make our staff more engaged with the company and our results went up. These days, the turnover brought in by Asia plays a significant role in the total turnover of Orga. MDBC: Helping to provide for the safety of your customers is obviously a core part of the business for Orga. With the wide variety of regulations, safety and quality standards, how has this affected Orga?

RV: Explosion safety is the keyword for the products Orga supplies to the offshore, petrochemical and wind industry worldwide. Thanks to the successful introduction of new products in collaboration with regulatory bodies and customers in the last 10 to 15 years, Orga’s business can also be described as explosive; a revenue growth from 10 to almost 50 million euro’s with a growth in employees from 60 to 170 employees located in offices in The Netherlands, Malaysia, UK and Abu Dhabi. Today Orga is leading in the development and manufacturing of smart obstruction lighting, helideck lighting, navigational aids and remote power supply systems. It exports 85% of its sales to mainly Europe, the Middle East and Southeast Asia, where it has a sizable settlement. Recently, North America is also on the radar, thanks to the harmonization of international regulations for explosion protection in a new IEC standard for products in the oil & gas industry. MDBC: How do you balance the demand for innovative, efficient and cost effective products with regulatory compliance? RV: With increasing demands for the latest technology, improved safety and reduced total cost of ownership, Orga’s continuing drive for innovation has developed the very latest in cutting-edge helideck lighting, marine aids to navigation and remote power supply systems. For example, the CAP437 guidance of the UK CAA indicates the changes of the helideck light systems, including helideck status light systems, touchdown / positioning marking circle and heliport identification marking. These changes will have an impact on the industries current perimeter lights, floodlights and helideck status light. Orga can supply a system in full compliance with the new CAP437 requirements. In Asia, we see many yards building rigs, platforms, FPSOs and other vessels which needs to be active in the North Sea / UK waters. In the meantime, we can see many other countries following the UK CAA CAP437. Even here in Malaysia, Petronas has installed our system on their platforms. Therefore the demand for Circle-H systems (Stage 2 lighting) has become tremendous. At this moment, the market for UK CAA CAP437 lights is larger in Asia than in Europe.

MDBCONNECTS 4TH ISSUE 2015

AN INSIDE LOOK Since helicopters are landing on top of these lights frequently, the design and production of the light itself, along with the actual installation process has to be done with the greatest precision. Orga therefore works closely with a number of customers, helideck manufacturers and specialists to ensure the system installation can be done in the most correct and safest manner with specially designed tools to avoid human error as much as possible, on all the different types of decks (e.g. aluminium and steel) by our well trained, certified and Kuala Lumpur based specialized service team. Orga’s latest offshore platform marking and warning system provides not only a robust, durable and cost-effective digital solution for the demanding global offshore energy industries, but the state-of-the-art modular design also allows easy set up and maintenance while the touchscreen user interface enables full system interaction. With it the customer can control and monitor Orga’s Circle-H helideck lighting system and Orga’s LED energy efficient marine lanterns, foghorns and marine radar beacons (racon), visibility meters and photocells for automatic control during night-time or poor visibility.

“As a company, we realized that Malaysia is an interesting location as it is very centralized (all customers in South East Asia are within a relatively short travel distance), and it is easy to find good sales and service people who can communicate in several languages and understand different Asian cultures.” MDBC: Given the importance of safety and the ability to react quickly to emergency situations, how does Orga simplify and improve efficiency on their technology for their customers? RV: We have done this in a number of ways. One example is our control panels. In the past the control panels for navigational aids systems were full of separate components like print circuit boards, switches, etc.. With the new digital design, we have brought all functionalities and alarms in one simple Micro Processor Module. Depending on the number of navigational aids and other equipment linked to the control panel, we will need a number of these modules.

During a fault situation, the customer will be able to read the module through the (explosion proof) touch screen, or other devices like a laptop or remote communication systems, and from there the customer will receive an advice. If the unit needs to be replaced, it will be very easy to do by the customer themselves. For our own production and quality process, the modules will make sure we are meeting standards. By having these modules, it significantly reduces human error.

stand the objectives of the project stakeholders and balance these with the need to meet regulatory requirements and ensure safe operation.

Most of our customers have made a switch to this new digital system. We feel that customers recognize the benefit and therefore are welcoming this type of system. Within Asia, we have supplied a large number of systems already. You can find our digital systems on platforms of operators like Petronas, Shell, PTT EP, CNOOC and HESS.

The benefit for customers selecting Orga for remote power systems is that the customer will have a “one stop shop solution”. Especially for some wellhead platforms, there are some customers who prefer to outsource the electrical part to a single specialized partner. Our engineering team is able to design a solar powered system (able to work in hybrid with other power sources as well) including distribution panels for areas with a limited available space like wellhead platforms. In combination with our navigational lights and helideck lights, we can optimize the system even further by giving the lowest power consumption for these type of systems.

The Orga system is specifically designed to help customers to meet or exceed all IALA and local-authority operational and safety requirements for aids to navigation on offshore installations and is compliant for use in all global waters. It is also available for certified IECEx and ATEX (Zone 1). MDBC: Remote Power Supply is a growing field in your industry. Can you share what Orga has been developing for their clients? RV: Effective and reliable remote power supply systems are essential for effective viability of remote offshore structures. Orga is able to bring a track record of design, engineering and supply to this growing field and can support clients to reach the best possible solutions to meet their requirements.

Orga offers innovative products and applies the latest technology to smart and simple photo voltaic modules, solar regulators and control panels. Its systems, with integrated condition monitoring facilities, are recognised as state of the art, reliable, energy saving and operationally cost-effective.

Besides the system benefits, the customer only needs to deal with one engineering team for all the equipment. The design of the complete overall system will be perfectly integrated. And, maybe even most important, during commissioning and maintenance, the customer has to deal with one service team which is capable to commission and offer maintenance during the operation of the system.

Orga’s offshore renewable power supply systems are not just about photo voltaic modules and batteries. Orga works with customers to develop systems, including selection of energy efficient equipment, adapted to their requirements. We underMDBCONNECTS 4TH ISSUE 2015

Circle-H Helideck lighting Next to the very latest in cutting edge explosion proof aids to navigation and remote power supply systems, Orga offers innovative helideck lighting products and applies to the latest technology to smart and simple perimeter lights, status lights, touchdown and positioning systems (LED lit circleâ&#x20AC;&#x201C;h systems) and illuminated windsocks. Our systems are recognized as being state of the art, reliable, energy saving and operationally cost-effective. Visit www.orga.nl for more information about our fully certified helideck lighting solutions or to learn more about our explosion proof aids to navigation and remote power supply systems.

SEA Orga SDNBHD (798744-H) A-38-11 & A-39-11 Level 38 &39, Tower A Menara UOA Bangsar Utama 1 59000 Kuala Lumpur Malaysia T +60 3 2282 2767 F +60 3 2282 2746 I www.orga.nl E sea@orga.nl

STUDENT INTERNSHIP PROGRAM BIG DUTCHMAN

(President of Big Dutchman Asia) directly made me an offer.

The SIP Experience of Coen Boonstra at Big Dutchman.

Over the past 20 years, Big Dutchman has grown rapidly in Asia, resulting in a leading position on the Asian poultry equipment market with offices in China, India, Indonesia, Malaysia, Myanmar, Thailand and Vietnam. For over 77 years, Big Dutchman has been engaged in the design and manufacturing of innovative and high quality systems for poultry farmers. In order to remain competitive they have broadened their product scope and engaged in new industries like the biogas and pig farming industry.

The day I defended my MSc Management thesis at Nyenrode Business Universiteit, I also attended the presentation of Jolande Jonge Poerink (SIP Manager, MDBC). Jolande explained the possibilities and benefits of doing an internship in Malaysia, and due to my lack of international work experience this appealed strongly to me. Two weeks after I emailed my CV to MDBC they were already able to arrange a Skype meeting with Big Dutchman and after a good Skype meeting, Jan Hofstede

Due to the rapid growth, Big Dutchman is faced with a lot of managerial challenges, causing interesting internship topics focussed on marketing, finance and general product strategies. My program has been focused on the possibility of doing a management traineeship after completing my internship. During my first weeks in Malaysia, I travelled around the country visiting farms in Pulau Pinang, Ipoh and Johor. This increased my understanding of the products

IQI GROUP IQI is an established international real estate investment firm; they are uniquely geared towards offering an extensive range of property and services worldwide. When asked about their experience with participating in SIP, IQI shared, “we believe creativity and innovation ideas are discovered through radical collaboration between diverse individuals from different backgrounds, disciplines and cultures. We continue to learn from young, innovative change makers alongside rapid economic and social change. SIP builds a bridge between business and community in a great way.” So we said, “Let’s do this”. Three Dutch students from Rotterdam and Groningen joined us this year. Their internships are focused on doing market and communication research, and creating a social media marketing strategy. Faiza Hadiki is a third year International Business and Management student at the Rotterdam Business School (HES). “Joining IQI as an intern gave me the opportu24

MDBCONNECTS 4TH ISSUE 2015

nity to work in a professional environment. I became independent and open-minded. I learned that material things are not as important as experiences and memories.” Jurjan van Beek, a third year Small Business & Retail Management student at The Hanze University of Applied Sciences at Groningen said, “IQI gave me the opportunity to develop my educational theory in a professional working environment and opened my eyes to the possibilities of the real estate world. I also noticed that I grew as a person, I now dare to take more risks and have gained more trust in the choices I make. It taught me that if you enjoy life and dream big, you will achieve your goals.” “Working here enabled me to further develop my professional skills. This internship taught me to be assertive, creative and open-minded. Working with a multi-cultural staff showed me how every person has their own creative ideas which can lead to amazing end results,” said Robin Biersma, a third year International Communication & Media student, schoolmate of Jurjan.

and processes of Big Dutchman, making these weeks invaluable. After these first weeks exploring and learning about the local market, I had a proper understanding of the products Big Dutchman sells, which made my stay in all departments easier. I got the opportunity to work in different departments: purchasing, logistics, after sales and international sales administration, which provided me with significant work experience and knowledge on how a transnational company operates. There are many great career changing opportunities available during my internship with Big Dutchman. The only small downside of my internship is the location of the Big Dutchman office, which is about an hour’s drive away from the vibrant centre of KL. This makes it difficult to live and share cost for traveling and housing with the other Dutch students. Fortunately, Big Dutchman provided me with a spacious apartment including swimming pool, gym and most importantly a car enabling me to travel easily around to the other Dutch students (if you find the time in your busy schedule with company events, dinners with colleagues, etc….). The students also commented on being a part of the MDBC internship program: “Not only did MDBC provide us with the best fitting internships, they also went beyond that by organizing networking events, teaching us about Malaysian culture, visiting our companies and being our go-to person when needed. We really enjoyed our time here in Kuala Lumpur.” IQI must take this opportunity to say thanks to MDBC for recruiting great people to Malaysia. We welcome wonderful people to join us as a big family. We dream big, pursue greatness and happiness, and last but not least, enjoy life! Faiza Hadiki, Robin Biersma, and Jurjan van Beek at the IQI Annual Dinner with some of their colleagues

STUDENT INTERNSHIP PROGRAM FIRST SIP “MENTOR/NETWORKING EVENING” MDBC’s Student Internship Program (SIP) continues to grow. While we are constantly monitoring and evaluating the program for all parties involved (placement companies, students, universities), MDBC considered this a good time to provide a new learning element for the group of 50 students. Themed “How to Become a Great Manager by 2025”, the students were invited to the residence of Netherlands Ambassador H.E. Harry Molenaar for an interactive session with several senior managers and professionals working in Malaysia. The program started with Jacques Hartman (Director, Business Process Excellence, Asia Pacific, CEVA Logistics and MDBC Vice Chairman) sharing his journey

of becoming a successful manager and the associated experiences. This was followed by table discussions on topics such as “You should start your career in The Netherlands / Europe rather than in Malaysia / Asia” and “You must start from the shop floor in order to fully understand the work and get respected”. Moderated by a senior manager at each table, the students had to discuss the topics (for or against) and prepare themselves for a debate against their colleagues. After a lively debate, the students had the opportunity to ask questions to the panel. Dinner and drinks followed, which of course gave more opportunity for the students to speak to all the senior managers and ask

more personal questions. But also vice versa, the managers welcomed the chance to hear from the students on their experiences in Malaysia, their recommendations for the internship program and on educational developments in The Netherlands. All agreed that this was a great initiative, to be repeated for the next intakes in 2016!

Above Left (l to r): Senior Managers: Ambassador Molenaar, MDBC Chairman Zainul Rahim, Nestle’s Geert de Groot, Hartman, Philips’ Valerie Pans, Besi APAC’s Henk Jan Jonge Poerink, Jurriaan Middelhoff of the Netherlands Ambassy and Martijn de Ruiter, a former SIP student who stayed in KL after being offered a permanent job at Roland Berger Strategy Consultants. Above Right: Intense table discussions to prepare for the debate Neo_Ad_MDBC_117x75mm_FA.pdf 1 6/18/15 8:58 AM

CMY

MDBCONNECTS 4TH ISSUE 2015

NETHERLANDS EMBASSY NEWS

FINANCING FOR DUTCH COMPANIES IN MALAYSIA & THE REGION Having recently arrived in Malaysia as the new Head of Trade Department at the Embassy, I am always keen to learn more about the issues facing Dutch companies operating locally. One of the main issues I repeatedly hear about when I ask Dutch companies what problems they face here, is getting financing at affordable prices, and with reliable parties. If local commercial financing is available at all, costs are usually too high to make a sound business case. Not having any Dutch banks on the ground in Malaysia is definitively a big disadvantage in this respect. However, many might not be aware of the different financial instruments that the Dutch government has available. One might think that because Malaysia is on its way to becoming a developed nation, these subsidies are not available. And in most cases, this is correct; many Official Development Assistance (ODA) instruments for Dutch and local entrepreneurs, such as the SME-targeting financing scheme Dutch Good Growth Fund (DGGF), Public-Private Partnerships (FDOV for Food Security, FDW for Water - related matters, G4AW for satellite - and geodata), and LS4HD for health related business cases), and infrastructure development funds Develop2Build and DRIVE are NOT open to Malaysia - or Singapore, for that matter. I wanted to mention them here regardless, because most of these instruments are in fact available for the rest of ASEAN, so if your company does business in the region, it might still be worthwhile to explore these possibilities. So what instruments ARE available for Dutch companies in Malaysia? Not the large subsidy schemes that I mentioned before, but a number of options are still available: Mission vouchers: If your company would like to join a trade mission to Malaysia or the region, there are vouchers available to decrease your costs of participation. Starters in international business (SIB): for starters who are new to a market,

extra support in the form of missions, trade show visits, knowledge gathering / exchange and individual coaching is available. DHI (Demonstration projects, feasibility studies and preparing of investments): are interesting ways to conduct researches and studies that you would otherwise not have started, explore new markets, opportunities, build demonstration pilots, and improve your investments with help from the Dutch government. The DHI - tender will open soon and there is a limited budget available, so if your company is interested, you should contact the Embassy. Business partnerscan (BPS): If you are searching for a reliable local partner, or you have found one but would like to know just how reliable they are, you can apply for a BPS. Partners in International Business (PIB): For a consortium of Dutch companies that are active in the same sector or value chain (who want to broaden their market or expand their business), you can apply for a PIB together. Partners for Water (PvW): is the program for companies from the Dutch water sector that wish to be active abroad. PvW aims to stimulate cooperation in the water sector. It is open for Malaysia. Additional info: www.partnersforwater.nl. Export credit insurances: If you are exporting large shipments to or from Malaysia, and you are not able to get insurance commercially, Atradius Dutch state business can insure, guarantee or even finance your exports. Traditionally, Atradius only insured large exports in infrastructure, shipbuilding etc. Nowadays, they also cater for smaller exports. Dutch Trade and Investment Fund: is a new instrument that is currently being developed. It aims in particular, to help Dutch SMEs finance their business (investment, trade, expansion etc.) in Malaysia when commercial financing

is not available. DTIF might make commercial financing possible again, for example by guaranteeing first losses. All interventions from the DTIF are revolving. Orange Nest: For start-ups in sustainability-related value chains, we have launched an incubator in our Embassy in Bangkok. New entrepreneurs get office space, utilities, coaching and consultancy at discounted rates. Soon the Orange Nest, and related student incubator OrangeFactory may travel to KL as well, but their services are already available, so if you are a start-up company or you have plans to become one, please get in touch with us. Of course, all of the mentioned instruments come with their own sets of terms and conditions, so please use this list as a reference only. You can find all information regarding these financial instruments at the one-stop-shop for entrepreneurs at www.RVO.nl. You can find information regarding all the instruments that might be applicable to your company, worldwide on their website and via their contact centre. Of course, you can also always approach the Economic and Trade department of the Embassy for more information. We are always happy to assist. Jurriaan Middelhoff Head of Trade, Embassy of the Kingdom of the Netherlands E mail: kll-ea@minbuza.nl MDBCONNECTS 4TH ISSUE 2015

Hydraulic Power Packs

Fire Fighting Systems

Generator Sets

Packaging of Rotating Equipment

PASSIONATE ABOUT OUR PRODUCTS. AND ABOUT YOU. We are Fischcon. Over the past few years, we have developed into a turn-key producer and supplier of customer-specific on/offshore fire-fighting installations, generator sets and hydraulic power packs. Alongside equipment for use in safe environments, we also specialise in supplying equipment for use in hazardous areas or severe environmental conditions. Our products are made exceptional and unique as a result of the fact that they operate effectively during crisis situations. Our highly qualified personnel design and construct a unique project for every client. We work with passion. That is where our power lies.

CONFERENCES & EXHIBITIONS EU - ASEAN Forum on Food Safety

IMC2015 In October, PlaTCOM Ventures organised the Innovation Malaysia Conference 2015, “Transforming Ideas into Reality”. IMC provides for an Industry - Academia Collaboration Platform aimed at Commercialising Innovations.

Health Minister Datuk Seri S. Subramaniam opening the Forum

The EU - ASEAN Forum on Food Safety, co - funded by the EU under the project “Support for EU companies in Southeast Asian markets” or SEBSEAM - M, was created to gather experts from all over Europe, ASEAN and Malaysia to engage and discuss cold chain management, shelf life of products, labelling and traceability, as well as to confer the latest scientific and industrial achievements. This annual two day event took place at the DoubleTree by Hilton Kuala Lumpur Hotel from 8 - 9 December. The Forum serves as a platform to equip individuals with comprehensive and updated information on food safety and its surrounding issues. Four key

elements: traceability, shelf life, cold chain management, and labelling, were expanded on during the event through academic, policy, and operational perspectives, followed by a session of summary and conclusion. Health Minister Datuk Seri S. Subramaniam said during his opening address that more stringent food safety regulation could help local food production Small and Medium Enterprises (SME) expand into international markets such as Europe. This is among the benefits of streamlining food safety standards between the Asean and the European Union (EU), which would also definitely improve trade, the Minister added.

Above: PlaTCOM ventures’ CEO Dr. Viraj Perera during his “Chamber of Secrets” introduction of Tan Sri Tony Fernandez Below: PlaTCOM Ventures exchanging documents with TNO from the Netherlands. TNO is an independent research organisation that employs some 3,000 specialists and believes in the joint creation of economic and social value. Innovation with purpose is what TNO stands for, developing knowledge not for its own sake, but for practical application.

GREEN BOARD

PICO - BREATHING LIFE INTO WASTE MATERIALS Extracted from Business Events Malaysia PICO International works with MAECOS in an initiative to recycle waste materials from exhibitions and events. Conventions, exhibitions and expositions have always drawn the interest of Malaysians at large, with attractive posters, booths, stands, banners and all other imaginable ways of advertising one’s products or services. In fact, these paraphernalia are must haves and are the lifeline of these events. But what happens to them when the ‘party’ is over? Disposed, stacked up somewhere or just destroyed - a total waste of good money spent producing them. Realizing the great potential of recycling these items for the common good of society and to fuel a healthy community and environment, the Malaysian Association of Convention and Exhibition Organisers and Suppliers (MACEOS) stepped into the picture to work their magic on these discarded items. In line with its objectives MACEOS has organised various initiatives to train, nurture and spur the MICE industry. However, realizing the enormous quantities of waste accumulated from events, MACEOS began an innovative green initiative in collaboration with a local non - governmental organisation (NGO) called Biji Biji.

a source of income for the needy, thus making it a very meaningful project.The bags are then sold at events, exhibitions and conferences to raise funds for charitable causes and to fuel this NGO’s operations. They are also working to recycle other waste materials from exhibitions and events into useful items. Driving this initiative is PICO International, a Total Brand Activation company who has gained international recognition in the event management industry. PICO was voted Asia Pacific’s Best Event Agency by CEI Magazine’s Industry Excellence in Business Events Survey. The company also won the gold award in the B2B Agency Category at the Marketing Magazine’s Agency of the Year Awards in Hong Kong. Pico has received strong rankings in America’s Special Events Magazine’s 50 Top Event Companies listings, having clinched the top three spots in 2012, 2013 and 2014. Pico’s stand for Hitachi at the International Greentech and Eco Products Exhibition and Conference (IGEM 2014) won the Best Booth Design Award two times this year. The stand won the Best Booth Design Award in the ‘73 sq.m. and above’ category at Malaysia’s Recognising Award Winning Results Awards (rAWr Awards)

2015; and the Best Booth Design Award in the ‘above 36 sq.m’ category presented by the organisers of IGEM 2014. The green structure crafted by the Pico team embodied environmental friendliness through its amazing design and its use of the concept of energy reuse effectiveness. The stand was inspired by Prisma Geometry. “The exhibition industry is one of the highest waste producers, therefore, we feel that it is time for us to address this issue and make a commitment towards sustainable initiatives,” says Eric Ho (Director - Exhibition and Event Marketing Division of PICO International). We are studying the possibilities of expanding this initiative in the future to include more charitable organisations and garner greater support from various parties,” he adds. Eric explained that this initiative was rolled out and introduced to organisers and exhibitors at the Archidex 2015 which took place in August 2015. “We hope to garner more support in channeling exhibition and conference waste products to this CSR initiative,” Eric reiterates.

Below Left: Eric Ho with the rAWr Gold Award in Best Booth Design ‘73 sq.m. and above’ category. Below Right: The winning design for the Hitachi booth at the 2014 IGEM exhibition.

Identified as an excellent initiative to encourage corporate social responsibility (CSR) amongst MICE organisers and exhibitors, MACEOS, together with PICO International (M) Sdn Bhd, is spearheading the collection of waste materials such as tarpaulin banners and posters which are then given to Biji Biji to be recycled into shopping bags. The tarpaulin sheets and banner materials are sent to NGO production centres where single mothers and the underprivileged are recruited to sew these materials into colourful shopping bags. This CSR initiative not only brings new life to these discarded materials, but also provides MDBCONNECTS 4TH ISSUE 2015

Charter

Distribution

International transportation

Supply Chain Logistics

Customer Service Dangerous Goods

Air Cargo

Transport Insurance

Sea-Air Solutions Customs Clearance Value Added Services Sea Cargo

Project

Cold Chain Logistics

Own international network

SPOT - Tracking & Tracing Contract Logistics

Dynamics in Logistics ► Transports by Air, Sea, Rail, Road ► On all continents and in all seas of the globe ► 24/7 transparency all over the world ► With Accuracy. Reliability. Transparency. Passion ► Perfect Supply Chain for our customers cargo-partner Network Sdn. Bhd. (Formerly known as cargo-partner Logistics Sdn. Bhd.) Suite B610-B611, East Wing, Wisma Consplant 2 No.7, Jalan SS16/1 47500 Subang Jaya, Selangor, Malaysia Email

mykul@cargo-partner.com

Phone

+60 3 5636-2228

we take it personally

www.cargo-partner.com

MY SERVICES - BUSINESS SERVICES Not all MDBC member-companies are involved in bilateral trade or investments; a very important part of the MDBC community is our service providers. They provide the services (or products) which all organisations, and often especially the potential Dutch investors in Malaysia, require. The ease of doing business within the MDBC community has substantially increased thanks to our service providers. This page is specially dedicated to them.

Relocation Services INTERMOVERS

Branding DESIGN TEAM

Graphic & Printing Trades DOWNTOWN SUPPLIES

B - 19 - G, Jalan Medan Selayang 1 Medan Selayang 68100 Batu Daves Selangor Darul Ehsan

C8 Jalan Chong Khoon Lin 1 Ukay Heights 68000 Ampang Selangor Darul Ehsan

No 73, Jalan BK 5 / 8B Bandar Kinrara 47180 Puchong Selangor Darul Ehsan

Tel: +603 - 6187 7777 Fax: +603 - 6187 6767 info@intermovers.com www.intermovers.com

Tel: +603 - 4252 8522 Fax: +603 - 4253 2871 ton@design-team.com / ming@design-team.com www.design-team.com

Tel: +603 - 8070 7030 Fax: +603 - 8070 7010 downtownlks@gmail.com

Our services, among others, are international & domestic relocation, office & factory relocation, records mgmt, art & antique packing / shipping, warehousing, etc. We also provide destination service solutions for all relocation requirements from transferee consultancy to indepth settling in or departure. Our DSP program is tailored to satisfy the needs of individuals and global corporation as we are located in major cities in Asia.

Design Team is a quality-focussed communication design studio specialising in brand identity programmes, print design, environmental graphics (retail, wayfinding signage, and exhibition design). Our goal is to make the various different ‘touch points’ work together and leave a consistent, memorable impression of your brand with the customer, resulting in recurring encounters with your brand.

Environmental Consultancy

Real Estate Consultancy

RAMBOLL ENVIRON

PENINSULAR PROPERTY AGENT

A307 Phileo Damansara 2 Jalan 16/11, off Jalan Damansara 46350 Petaling Jaya Selangor Darul Ehsan

No 32 - 36, Level 4, BIS Office Jalan Bangsar Utama 1 Bangsar Utama, Bangsar 59000 Kuala Lumpur

Tel: +603 - 7665 2986 Fax: +603 - 7665 2987 gdewi@ramboll.com www.ramboll-environ.com

Tel: +603 - 2283 3199 Fax: +603 - 2282 7199 admin@peninsularproperty.com www.ppakualalumpur.com

Ramboll Environ’s capabilities in architecture, engineering, energy, oil and gas, water resources, infrastructure, sustainable development and climate change sectors position us to provide an even higher level of service to our clients around the world. We are focused on bringing creativity, insight and integrity to each and every client engagement.

We provide one stop printing services from simple draft or ideas to end products in packaging, brochures, flyers, greeting / occassional cards, banners, and office stationaries. Initial serving customers in the downtown metropolitan KL area, we have expanded to the entire Klang Valley and braod, namely Asia Pacific, Europe, and the United States.

PENINSULAR Property Agent provides Real Estate Services for the Real Estate Industry, serving both the domestic and multinational companies in the commercial, industrial, residential and retail sectors. Our agency brings you a fresh and innovative approach to Real Estate Services while acting as a liaison between the Clients and the Landlords / Vendors.

NEED A RELIABLE PARTNER FOR KEY BUSINESS SERVICES? THESE MDBC MEMBERS ARE JUST A PHONE CALL AWAY! MDBCONNECTS 4TH ISSUE 2015

NEW MEMBERS

WARM WELCOME

As always, we constantly expand to include new and interesting partners as part of our international community of business professionals, allowing our members to find more opportunities for success. To that end, we would like to extend a very warm welcome to the MDBC Community for the following new members:

ARLA FOODS

BIOVALENCE SDN BHD

BUSINESS ACTIVITY: Arla is one of the strongest players in the international dairy arena, with a wide range of dairy products of the highest quality. Well - known brands like Lurpak® and Castello® belong to the Arla family. Arla is also the world’s largest manufacturer of organic products. Arla’s vision in Asia is to provide natural, nutritious, affordable and inspirational products to Asian consumers. Arla will continue to work closely with the customers and markets in Asia through its regional office in KL and further promote Arla’s strategy “Good Growth” in a responsible manner.

CORPORATE REPRESENTATION Jesper Fournaise Colding, Senior Vice President - Asia Patrik Hansson Vice President - SEA

BUSINESS ACTIVITY: Biovalence is a leading Malaysian biotechnology research company that works on numerous human and animal viruses using the revolutionary RetroMAD1 broad spectrum antiviral.

CORPORATE REPRESENTATION Ung Eng Huan, Chief Technology Officer Tiffany Coney Ung Tzern Tzern, Technology Management Officer

We also work on naturally occuring bacteria that can rapidly change ammonia in water into harmless nitrogen gas that will contribute towards improving the environmental quality of inland lakes and rivers.

BUSINESS ACTIVITY: CT Nexus is a coffee and tea company carrying some of the best coffee brands in the world under Jacobs Douwe Egberts (JDE) such as the Douwe Egberts, Piazza Doro, Espresso Di Manfredi, Moccono & Pickwick ranges.

CT NEXUS SDN BHD

MDBCONNECTS 4TH ISSUE 2015

In a class of its own due to the consistent high quality of its products, we have achieved this through years of research and experience in growing, blending, and roasting the beans to make an aromatic cup of coffee.

CONTACT: 8 - 1, Level 8, Menara TSR Mutiara Damansara 47810 Petaling Jaya Selangor Darul Ehsan Tel: +6012 - 321 8783 Email: arla@arlafoods.com Website: www.arla.com

CONTACT: C - 12 - 03, 3 Two Square No 2 Jalan 19 / 1 46300 Petaling Jaya Selangor Darul Ehsan Tel: +603 - 7960 4942 Fax: +603 - 7960 7553 Email: contact.us@biovalence.com.my Website: www.biovalence.com.my CORPORATE REPRESENTATION Sean Wong, General Manager Calvin Liew, Sales and Operation Manager CONTACT: 16 Jalan PUJ 3 / 12, Taman Puncak Jalil Bandar Putra Permai 43300 Seri Kembangan Selangor Darul Ehsan Tel: +603 - 8944 9927 Fax: +603 - 8944 0927 Email: enquiry@ctnexus.com.my Website: www.ctnexus.com.my

NEW MEMBERS

DMT ENVIRONMENTAL TECHNOLOGY B.V.

ECN MALAYSIA

GEVEKE MALAYSIA SDN BHD

HOTEL PENAGA

BUSINESS ACTIVITY: DMT is the expert and global leader in biogas upgrading technology. Focusing on the Malaysian Palm Oil Industry, we deliver upgrading technology specifically for biogas from Palm Oil Mill Effluent in order to create value from waste. Its proven, profitable, sustainable, and easy to use. DMT is a fast growing company that specializes in helping companies to contribute to the environment in a sustainable and profitable way. The techniques we implement solve environmental issues. With over 28 years of experience, DMT is a reliable partner and market leader in this field.

CORPORATE REPRESENTATION Harmen Dekker, Strategic Business Developer Erwin H.M. Dirkse, Managing Director

BUSINESS ACTIVITY: ECN is the national energy research lab from the Netherlands and is a world leading institute for the development of renewable energy technologies, like biomass / waste to energy, wind energy, and solar energy. Since 1955, ECN has developed state of the art energy technology working closely together with industrial partners. ECN consultants travel the world to support governments and companies in their efforts to implement renewable energy programs and products. ECN technology has been licensed and transferred to various industries worldwide.

CORPORATE REPRESENTATION Levien de Legé, General Manager

BUSINESS ACTIVITY: Geveke Malaysia specializes in the engineering and fabrication of chemical and methanol injection packages, IRCD racks, transfer packages, nitrogen generation packages and bottling rack, CO2 Snuffing System, Transfer Packages and more.

CORPORATE REPRESENTATION Dato’ Satwang Singh Dhillon, Area Manager Jenany Danabalan, Office Manager

Furthermore, Geveke Malaysia is the exclusive distributor for well known pump and instrumentation companies: Lewa GmbH, Nikkiso, Amarinth, Blagdon, Broady, Den Holder, Hidracar, and Pressuretech. BUSINESS ACTIVITY: The owners of Hotel Penaga (Hijjas Kasturi and Angela Hijjas) embarked on a mission to conserve and preserve heritage buildings in line with Penang’s position as a Unesco World Heritage site. Investing in the restoration of 15 post war shop houses, they have transformed them into a luxury boutique hotel known as the Hotel Penaga. Hotel Penaga aims to provide services and standards equal to those provided by 5 star hotels; employees make guests their highest priority, positioning Hotel Penaga as a Heritage Luxury hotel in the heart of Georgetown, Penang.

CONTACT: Yndustrywei 3 8501 SN Joure The Netherlands Tel: +31 (0) 513 636 789 Email: info@dmt-et.nl Website: www.dmt-et.nl

CONTACT: Level 16, 1 Sentral Jalan Stesen Sentral 5 KL Sentral 50470 Kuala Lumpur Tel: +6017 - 712 2905 Fax: +603 - 2092 9201 Email: info@ecn.nl Website: www.ecn.nl

CONTACT: No 16 Jalan Kartunis U1/47 Temasya Industrial Park 40150 Shah Alam Selangor Darul Ehsan Tel: +603 - 5569 5278 / 79 Fax: +603 - 5569 5280 Email: sales@geveke.com.my CORPORATE REPRESENTATION Karen Tan, Owner Representative Lee Liang Huei, Hotel Manager CONTACT: No 47 Jalan Dato Koyah 10050 Georgetown Penang Tel: +604 - 291 3201 Fax: +604 - 250 5223 Email: hotelmanager@hotelpenaga.com Website: www.hotelpenaga.com

MDBCONNECTS 4TH ISSUE 2015

NEW MEMBERS

WARM WELCOME

INVEST SELANGOR BERHAD

IQI HOLDINGS SDN BHD

LEASEPLAN MALAYSIA

MDBCONNECTS 4TH ISSUE 2015

BUSINESS ACTIVITY: Invest Selangor is the only investment promotion agency of the State of Selangor. It facilitates the inflow of domestic and foreign direct investment into Selangor. We were given the mandate of assisting investors concerning project set up and implementation, development approvals, licensing, and other related matters. We also offer the advantage of a fast track approval for investment projects and provide consultancy services as part of the vision of our State Government to become the preferred investment destination in Malaysia.

CORPORATE REPRESENTATION Hasan Azhari Idris, Chief Executive Officer Sven Schneider, Head of Corp Comm & Strategic Planning Division

BUSINESS ACTIVITY: IQI is an international property and investment company with headquarters in Kuala Lumpur and offices in Penang, Dubai, and Singapore. We work in many diverse sectors, including investments, property sales, rentals, marketing, project evaluations and international sales. At IQI we create a marketplace for buying and selling real estate and property investments. Operating internationally in Malaysia, Singapore, Hong Kong, United Kingdom, United States, and Dubai, we take the time to understand our surroundings and provide services while keeping track of local sensitivities.

CORPORATE REPRESENTATION Nabeel Mungaye, Director Sheila Tan, Director

BUSINESS ACTIVITY: LeasePlan is a global fleet management and driver mobility company of Dutch origin. Our full service offering consists of financing and operational fleet management services to meet the needs of a diverse client base. Established in 1963, our global franchise manages over 1.5 million multi-brand vehicles and provides services in 32 countries. We are able to capitalise on our global presence and international network by providing innovative products and high quality service to meet the needs of (multi) national clients. Our universal promise to all our clients “It’s easier to LeasePlan”.

CORPORATE REPRESENTATION Erik van der Kallen, Senior Manager Strategy & Geographic Expansion

CONTACT: F1 - 2 - G, Jalan Multimedia 7/AG CityPark, i - City 40000 Shah Alam Selangor Darul Ehsan Tel: +603 - 5510 2005 Email: enquiry@investselangor.my Website: www.investselangor.my

CONTACT: 19-01 Wisma MCA 163 Jalan Ampang 50450 Kuala Lumpur Tel: +603 - 2181 2820 Fax: +603 - 2161 0580 Email: info@iqi-group.com Website: www.iqiglobal.com

CONTACT: P.J. Oudweg 41 1314 CJ Almere The Netherlands Tel: +31 (0) 365 393 063 Email: erik.van.der.kallen@leaseplancorp.com Website: www.leaseplan.com

NEW MEMBERS

SALEDUCK

SERAC ASIA SDN BHD

TEESING B.V.

TRUCK WORLD AUTO ASSEMBLY SDN BHD

BUSINESS ACTIVITY: Saleduck was founded as Bridge Marketing in Amsterdam in 2010 and started operations as a small online coupon deals site in the middle of 2012 as Solde.be in Belgium. Since then, Solden. be has grown to become Belgium’s #1 online coupon code website with over 1,000 webshops. This success inspired us to seek international expansion in Europe in 2015, launching in nine new markets in seven countries. Saleduck currently operates internationally under the Saleduck® brand. Saleduck looks to enter ASEAN markets in 2016 with Malaysia as a strategic hub.

CORPORATE REPRESENTATION Domingo Karsten, Managing Director Ben Rogmans, Technical Director

BUSINESS ACTIVITY: Serac is a French company specialising in the design and manufacturing of packaging machines. We offer a wide variety of machines for blowing, filling, and capping solutions.

CORPORATE REPRESENTATION Nicolas Ricard, Sales Director Jean - Claude Liegeois, Managing Director

Our unique expertise lies in the net weight technology capable of filling almost any food and non food liquid products, viscous and non viscous. All of our machines are fully custom built with high quality materials and state of the art technology. In Asia Pacific markets since 1994, Serac is the manufacturing hub and regional centre for Sales, R&D, and After Sales.

CONTACT: Van Diemenstraat 216 1013 CP Amsterdam The Netherlands Tel: +31 (0) 203 080 282 Email: info@saleduck.com Website: www.saleduck.com

CONTACT: No 15 Jalan Tiang U8 / 93 Bukit Jelutong Industrial Park Section U8, 40150 Shah Alam Selangor Darul Ehsan Tel: +603 - 7847 2228 Fax: +603 - 7847 1208 Email: info@seracasia.com Website: www.serac-group.com

BUSINESS ACTIVITY: Teesing has been an international supplier of fittings, valves, tubing, systems and assemblies for Industrial applications, Submicron Technology and Alternative Energy in Pneumatic, hydraulics, instrumentation, and transport of media since 1952. We are globally active in several high niche markets. Our mission is to offer high quality connectivity solutions for all industries, by providing added value services such as flexibility, engineering field support and an emphasis on technical advice. We supply a complete package of the products and services you require for your connection applications.

CORPORATE REPRESENTATION Ferry Koene, International Sales Support Manager Frank Bazelmans, Account Manager Submicron Technologies

BUSINESS ACTIVITY: Truck World Auto Assembly has the following operations: 1. ERF Diesel (M) Sdn Bhd, dealing in Used Trucks with workshop/spares support. ERF Diesel has already brought 1,000 units of used DAF Trucks for use on Malaysian roads. 2a. Truck World Auto Assembly Sdn Bhd (TWAA), the Malaysian dealer for DAF Trucks. 2b. TWAA as manufacturer for Commercial vehicles (CKD) for DAF Trucks N.V. DAF trucks (top 3 rating in Europe) is now entering the Asian market. Made-in-Malaysia new trucks are expected to roll out of production in the 3rd quarter of 2016.

CORPORATE REPRESENTATION Goh Tiong Guan, Managing Director Gary Foong Eu Kwong, Executive Director

CONTACT: Verrijn Stuartlaan 40 2288 EL Rijswijk The Netherlands Tel: +31 (0) 704 130 700 Fax: +31 (0) 704 130 730 Email: info@teesing.com Website: www.teesing.nl

CONTACT: Lot 9198 Jalan Telok Gong 42000 Port Klang Selangor Darul Ehsan Tel: +603 - 3134 1830 Fax: +603 - 3134 1820 Email: gary@truckworld.com.my Website: www.truckworld.com.my MDBCONNECTS 4TH ISSUE 2015

PICTURE PERFECT

Top: MDBC Penang members coming together to attend a talk by the Penang Chief Minister; 2nd row: The first-ever â&#x20AC;&#x153;mentor-eveningâ&#x20AC;? for the group of Dutch student interns was organised at the residence of the Netherlands Ambassador

Left: The MDBC team in the office, celebrating Sinterklaas! Below: The Members-for-Members on Innovation, held at SMECorp in KL Sentral, saw talks, panel discussion, round-tables and of course networking.

MDBCONNECTS 4TH ISSUE 2015

The Variety The last few months of 2015 saw an enormous variety of activities, which you will find back on these Picture Perfect pages. On this page, from top: MDBC Board of Directors farewell for Maayke Mannaert, lunches with several member-companies at Hilton Petaling Jaya and the 4-Chamber VIP Luncheon with the Bank Negara Governor.

MDBCONNECTS 4TH ISSUE 2015