How we got here

We began the process of developing our Corporate Plan in April 2022, and have been actively engaging with our residents, staff and Elected Members through a variety of surveys and workshops.

During the summer of 2022, Council commissioned a Residents’ Survey to gain a comprehensive understanding of the views of our residents on their:

• awareness and use of Council services, including satisfaction levels • contact and communication with Council • perspective of the borough as a place to live • perspectives on Council’s priorities • levels of health and wellbeing in the borough.

This ensured that we shaped the Plan based on what our residents felt was most important for our borough for the period 2023-2027.