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NISRA Confirmed Redundancy Trend Tables, published February 2022
1.0 Performance Improvement Plan 2022 to 2023
The Local Government Act (NI) 2014 put in place a framework to support continuous improvement in the delivery of council services. Each year, we must set one or more Improvement Objectives and have appropriate arrangements in place to achieve them.
Continuous improvement is a key priority for us. We will keep transforming how we do things to make sure we continue to meet the needs of our local communities, businesses and visitors alike. We want to remain adaptable and resilient, to flex and respond to our ever-changing environment.
We demonstrate our commitment to this through the development and implementation of an annual Performance Improvement Plan, alongside our other strategies and plans.
In our Performance Improvement Plan for 2022 to 2023, we set out what we hope to achieve, how we plan to do it and how our citizens will be better off as a result. It does not detail every improvement we intend to make, but focuses on the key areas identified for improvement through Community and Corporate Planning processes, stakeholder engagement and research analysis.
This year, we will deliver improvement in all seven of the Improvement Areas specified in the Local Government Act (Northern Ireland) 2014, and outlined below.
Strategic effectiveness Service quality
Service availability Efficiency
Fairness Sustainability Innovation
Our Improvement Objectives
We have identified six objectives for delivery during 2022 to 2023 and beyond:
1. Growing the economy and creating jobs. 2. Supporting the historic conservation of Carrickfergus, contributing to the sustainability of the local economy. 3. Supporting MEA citizens’ health and wellbeing by providing quality, inclusive play and recreation facilities, and promoting safe and responsible outdoor recreation. 4. Improving infrastructure to encourage electric vehicle uptake in the Borough to reduce emissions and protect the environment for future generations. 5. Creating an Autism Friendly Mid and
East Antrim Borough Council. 6. Improving customer engagement and service delivery by enhancing
Council’s use of information technology.
2.0 Quarter Two Performance Summary
This report gives an overview of our performance delivering the Performance Improvement Plan during April to September 2022.
Each of our Improvement Objectives is supported by a Project Initiation Document (PID), which details the outcomes and indicators that we use to track progress. The ‘outcomes’ are statements of what we want to achieve for our citizens. The ‘indicators’ are how we measure success.
Our performance is summarised below.
20 Outcomes April – September 2022 26 Indicators April – September 2022
10% are not due yet. 69% of indicators are on track or achieved. 19% are delayed but progressing.
8% are not due yet. 4% were not achieved.
