Transformative Facilitation by Media Fabrica

Transformative Facilitation

CONTENTS

˜ Our Facilitation Philosophy

o Transformative Narrative

˜ Why CC Facilitation?

o Visual Minutes Value

o Bespoke Services

˜ How to Book CC Services ˜ Facilitation Services at CC

o Facilitation of Workshops and Team Meetings

o Lean / Process Facilitation

o Rich Picture Development

o Express Sessions

o Event Facilitation

o Inspirational / Motivational Speakers

˜ Case Studies ˜ Client Testimonials

Our Facilitation P hilosophy Transformative Narrative We are passionate about the transformative power of stories, not just on people but on organisations and even society. The stories we tell ourselves and others are the sole source of all conflicts, bias, prejudice and assumptions. But they are also the driving force behind creativity, imagination, change and engagement. In all our facilitation work, we seek to create meetings and events that accept human complexity, cynicism and individuality. We promote trust, risk taking and curiosity and encourage people to acknowledge their fears and disappointments, and yet still dream of a best possible future. Through Visual Minutes and changing the narrative, an effortless transformation takes place as people begin to see themselves as already on their way there.

â&#x20AC;&#x2DC;Changing the story we are in, means changing the way we take in and process information, and in turn, changing everything that we see and doâ&#x20AC;&#x2122; CreativeConnection has over twenty years of experience in creating quiet revolutions. Closing the gap between the narrative of where you are, and the legend of what you aspire to achieve.

Why CC Facilitation? Visual Minutes Value

Bespoke Services

Our services come with an added creative bonus

We offer a customised services not â&#x20AC;&#x2DC;pre packaged solutionsâ&#x20AC;&#x2122;.

Whether for large, small or medium sized groups, we are unique as we integrate Visual Minutes into all of our facilitation. So for all our booked facilitated sessions, artist draw what you say in real time to create an interactive mural of your meeting or event, this is used as a point of reference by the facilitator to guide and stimulate the conversation.

Because no two meetings are the same, we work with you and for you, to meet your specific needs. We are particularly interested in working with organisations that are looking for something out of the ordinary.

How to Book CC Services Ë&#x153; Call our International Booking Team on +44 (0) 7827013191

Email our International Booking Team via info@creativeconnection.co.uk

Request a free proposal by completing our proposal form

Chat to one of our Booking Team today via Skype name Creativeconnec

Facilitation Services at CC Facilitation of Workshops and Team Meetings: CreativeConnection do not set the directions and outcomes for an event or meeting. Our facilitation team utilise the concept of Transformative Narrative as the core basis for finding the direction and success of each workshop. We work with the people in the room and help them work together to set the direction and outcomes they need to achieve.

LEAN and Process Facilitation: Is the process of reviewing current business environments and situations with the aim of refining them to be more productive and more cost efficient. This process is not designed to facilitate staff redundancies but rather to revitalise existing staff and create time and space for greater productivity and creativity by eliminating bottlenecks and obstructions within the workflow. The 4 stage LEAN process is simple: • L istening: Learning about current company systems as well as processes and analysis of current staff skills and efficiency levels. No one knows your processes better than your staff. They know what feels like repetition or needless red tape. • E ngaging: We feel that by engaging staff from the start of the process it avoids conflict and evokes buy in. Utilising staff input is crucial in order to avoid a ‘culture of fear’. Changes made must come from within and be owned by the front line staff. Everyone’s opinion is valid. • A nalysis: After workshops have been conducted the information collected and analysed a proposal of implementation is presented. • N ew Process: Our team work to help implement the ‘New’ leaner more efficient process leaving your organisation fitter, stronger and ready to grow.

Rich Picture Development: • R ich Pictures: Rich pictures are similar to our Visual Minutes work, but are not created live and can be planned, making them more polished and in-depth. These are created as part of a workshop in which a regular Visual Minute’s mural is created, we use this as a draft and work with you to refine and reorganise the image. We then create rough sketches and samples which you are able to feedback on before the final polished image is created.

• R ich Picture Projects: We can also facilitate a more in-depth Rich Picture project. Working with individual groups and stakeholders within an organisation to map out a new process / system or vision.

Express Sessions:

Event Facilitation:

‘A new understanding in 2 hours or less...’ Express Sessions are designed to streamline Executive and Board Room discussion and decision making and can cover any topic. Leading productive discussion, we listen to you, and draw what you say in real time. Themes are traced, links made, narrative threads untangled and colour coded. You are able to see your train of thought as it evolves and see your ideas and opinions from another point of view. As a result you can structure your thoughts, reach a consensus and make better and faster decisions. Each session is completed within 2 hours.

The CC facilitation team have vast experience in working in the process of facilitating small, medium and large scale events. We work with you to develop an event plan / strategy. Providing an in-depth event proposal of options with full costing and agenda. And as always we include our integrated, Visual Minute service and provide a portable mural and or high resolution photographs of the mural. On request we can also provide an event facilitation review notifying you of key outcomes.

• D ocument Rich Pictures: We can also create rich pictures from strategy documents or research findings. The process of content analysis and refinement of key elements creates a very strong communication and referencing tool.

Facilitation Services Inspirational Speakers & Team Motivators Our inspirational speakers and motivators really help you get everyone in the room energised and ready to take on the challenges of the day. Here are some of the Speakers available from CC: The Co-Founders of CreativeConnection are highly regarded in the business arena, experienced facilitators and public speakers.

Tim Casswell

Jennifer La Trobe

CC Co-Founder & Director of CreativeConnection

CC Co-Founder & Director of CreativeConnection Canada

Through his early work on development and village politics in India and Indonesia Tim became an expert in group dynamics, co-operation and conflict resolution. Talking with and listening to your staff he will help to transform the narrative of how you do business and show that by transforming the stories we tell ourselves and others we can become less conflicted in our aims and more open to ideas, change and innovation.

Both Jenny and Tim can offer a range of inspirational talks around the following areas: The art of identifying the most useful problem The art of changing your beliefs The art of knowing what you know The art of unknowing The art of unreasonable goals The art of change The art of innovation The art of co-creativity The art of naturally effective meetings The art of transformative narrative The art of team maintenance The art of decision making The art of measuring transformation The art of personal impact

Jenny is a powerful presence in any room. For nearly four decades, Jennifer La Trobe has been asking questions from unusual angles. She has acted as a consultant, a facilitator, an educator and a trainer for private, nonprofit and public sector organisations in Canada, the US, Europe and Asia. Jennifer has a benevolent skepticism about the alignment between script and performance. She is called upon to help groups and leaders achieve organisational objectives with insightful coaching, thoughtful strategies, structures and stories. Her early training as a choreologist gave her a keen eye for noticing patterns in human expression, nonverbal communication, context and relationship. Following an early passion for how people can work together more effectively, she undertook intensive training in learning, group dynamics and discussion methods, and spent the first 12 years of her career enabling communities to improve their economies and implement public health projects in Scotland, India, Korea, the United States and the Philippines.

At CC we also offer inspirational speakers with a difference. Speakers who are creators and have merged their creative skills to help understand the corporate day to day. Jessica Simpson is a Marketer with a wealth of experience in teaching organisations how to improve their marketing performance and skills. Popular talks include ‘Successful business means everyone’s a marketer’ and ‘Digital Power and how to use it’ as well as ‘Working Mothers – A Business Force’ and ‘Flexibility the key to Employee Happiness’. I solde Godfrey is a performance artist who specialises in narrative pieces. Her talk is entitled “thinking deeper”.

Dann Casswell is one of the Directors of CC. Prior to working for CC, he worked for the BBC, writing and producing content and managing key projects for BBC Outreach as well as supporting the Southwest’s BBC Children in Need team.

Case Studies Releasing Time to Care An initiative out of the NHS which is aimed at teaching frontline staff about continuous improvement. As part of process support was given to staff with education and facilitation of workshops. Staff learned how to recognise issues in their work environment, collect real time data, and implement solutions. As a result within six months the client saw an increase in patient and staff satisfaction survey scores.

Emergency room redesign, Canada ER The objective of this project was to decrease the time between patient arrival at ER (A&E) and the time they see a physician. The team worked with the ER staff in a series of 3 day Rapid Process Improvement Workshops where the staff identified issues from a patient perspective and implemented changes within the department. Currently this is one of the most efficient ER run service with other ER departments following suit.

bestPATH A strategic initiative aimed at improving Integrated Care. bestPATH brought together patients, hospital staff, community staff and general practitioners to map out the patient journey and identify areas for improvement.

Client Testimonials ‘Tim Casswell and team really helped us to explore our own team’s full potential and vision through a facilitated and visualised session. It’s a unique and valuable experience to work with Tim’s insightful ear, eye and drawing hand!’

Tim Allen / Head of Workplace Strategy EMEA / CBRE ‘CreativeConnection bring the perfect balance of facilitation and illustration. Tim and Vicky bring the room to life with their energy and the team's ideas to life with their creativity. The assets produced accurately portray and dramatise the thinking as it happens in real time which is then complemented with a robust write up and accompanying notes. A real pleasure to work with and a real delight to surprise your clients with!’

Jez Groom, Ogilvy Change ‘CC facilitates discussions as much as document them, and everybody is encouraged to dust off their GCSE Art Certificate and join in on the ‘visual expression of your ideas’.

Peter Barrett, Head of Communications Policy Connect ‘You’re such a professional team. You all made us feel really welcome and encouraged us to think about internal comms in an entirely new way. I for one have been thinking about who I listen to and why. This insight will be hugely valuable in encouraging staff to listen to messages – and help staff visualise them more.’

Helen Theofanous NHS London

‘The "Express" visual communication technique Tim and his artists guided us through would be a fabulous tool for anyone facing a culture change, project kick off or team building challenge

Matthew Hall ‘Any internal communicator will tell you that there is always a need to find – typically on a tight budget – new channels and platforms for engaging employees. It’s no surprise to learn that a lot of CC work comes from the change management space, particularly around the merging of teams or companies, where the need for compelling (visual) storytelling is often acute.’

Peter Barrett, Head of Communications Policy Connect ‘The ten of us were together for less than three hours, but we probably learnt more about each other in that time and will have a better recollection of the event than would be the case for any other facilitation or record taking technique I can think of.‘

Matthew Hall ‘We weren’t part of the same team or company, so couldn’t discuss our company business objectives. This gave rise to some interesting discussions, including admissions of things that no-one thought they’d be admitting to a room full of strangers. I, for one, did not anticipate revealing how in my early 20s I used to be a long-haired folk musician. (Yes, they even drew a picture of that.)’

Peter Barrett,Head of Communications Policy Connect

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