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Harnessing the Power of Technology – Jack Mizzi - BMIT
BMIT is a leader in providing technological solutions to help businesses advance towards their goals. The company provides products such as data centre services, co-location, cloud management, cybersecurity, compliance and AI-based solutions to address customer support requirements. Critically, BMIT also offers tech advice at a strategic business level, making it the trusted IT advisor to numerous businesses looking to employ the right tech and human talent. Jack Mizzi, Chief Marketing Officer, explains how BMIT continues to break down obstacles and achieve new milestones in the field of technology.
BY CARLA ZAHRA
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WHAT LED YOU TO PURSUE A CAREER IN TECHNOLOGY?
Having worked in tech for most of my life, I live in a reality of an ever-changing technology landscape that I believe is important to embrace and develop new skills and projects. From the beginning of my career, I have always seen technology as an enabler – it makes our lives easier, our businesses more productive and improves our general well-being. Liking technology helps too, of course, so it was natural for me to opt for tech-related career opportunities. I have been fortunate enough to be involved in projects that have left a nationwide impact.
WHAT CAREER MILESTONES ARE YOU MOST PROUD OF?
When I joined BMIT in 2011, the focus was exclusively on providing co-location services for online gaming companies. Together with my colleagues, we have transformed the company into a leading tech solutions provider for local and international clients in a wide spectrum of industries, while maintaining our market leadership in providing data centre services.
There are a few milestones which make me proud. The launch of the first public cloud platform in Malta, for which I was responsible from launch from a business perspective, is one of them.
Another one was the establishment of a high-speed, secure international private network linking BMIT sites in Malta, Germany and Italy and providing unparalleled connectivity to the Internet to our customers. Finally, BMIT’s transformation into a public company and our listing on the Malta Stock Exchange was a major milestone in the company’s journey towards further success and growth.
SINCE JOINING BMIT, HOW HAVE YOU WITNESSED THE COMPANY EVOLVE?
There have been several milestones that I have actively participated in which I am proud of, including the transformation from a co-lo provider to a full-suite tech provider. We have invested in IT infrastructure to enable us to offer world-class services to Malta-based businesses such as cloud platforms, international networks and multiple data centres. We have also become more customer-focused, with all our processes revolving around delivering excellent levels of solutions and support through sustained investment in our people.
During this time, we have established partnerships with leading global IT players and have become a trusted advisor on tech requirements beyond IT infrastructure to include tech compliance, productivity, data management and security. BMIT has become recognised as the go-to company for digital and tech.
HOW DOES BMIT AIM TO PROVIDE A SUPERIOR SERVICE TO ITS COMPETITORS?
Rather than focusing on outperforming competitors, our objective is to provide a truly superior service to our customers. We focus on helping and assisting clients to identify and address their requirements, and then adopt the right tech solution to ensure the fulfilment of customer requirements in a cost-effective yet comprehensive way. The key to all this remains the ability of an amazing team of humans who manage and coordinate these solutions and provide peace of mind to our clients while doing so. At BMIT, we live and breathe a philosophy of uncomplicating an already complex industry, to provide simplicity in the way we solve our clients’ business challenges.
WHAT IS THE CURRENT AND FUTURE TALENT SITUATION LIKE IN MALTA IN THE FIELD OF DIGITAL TECHNOLOGY?
Tech-related talent is a scarce resource in Malta, as in many other countries. This translates into a challenge to attract and retain good talent within the organisation. As specialisation intensifies, I expect this trend to sustain itself in the future. Remote and hybrid work has provided new opportunities for both employers and employees, but as with anything else, these also present new challenges that must be addressed.
WHAT ARE THE MOST IMPORTANT QUALITIES THAT BMIT RECOGNISES IN ITS TEAM?
It’s hard to summarise the attributes of our impressive team. In a few words, I would say that we attract people who are down-to-earth and informal while being extremely knowledgeable and technical. An attitude that is shared by all of us is our instinctive motivation to want to help our clients overcome their challenges.
WHAT CHALLENGES HAS THE COMPANY RECOGNISED IN RECENT TIMES?
By its very nature, technology serves to address and solve challenges that regularly arise. For example, the remote work drive at the beginning of the Covid-19 pandemic caught many companies off guard. We ensured that we were the first company to provide a simple-yet-secure solution to businesses to enable their employees to work from home. Another example relates to the increasing complexities for regulated customers, such as those operating in the financial services or online gaming industries. We have introduced new solutions, and are regularly adding others, aimed at addressing the tech compliance aspects of such businesses. These tech compliance solutions cater for mandatory regulatory requirements as well as best practices and address the data, security and infrastructure requirements of such businesses.
WHAT GOALS ARE YOU CURRENTLY FOCUSING ON ACHIEVING?
We are currently working on several strategic initiatives that require strong input from a marketing and product perspective. As we continue to evolve and reach new markets with new offerings, my team is focused on ensuring that we have the right solutions portfolio in place, backed up by an effective go-to-market approach, and sustained with a marketing activity that generates a result.
WHERE DO YOU SEE THE BMIT TEAM IN FIVE YEARS?
As a team, we are working intensely to further transform BMIT. We are building and investing in our legacy and expertise as a leading IT infrastructure solutions provider, while increasingly providing tech advice to our diverse customer base. We are already very active in cybersecurity, digital transformation and data management, and our objective is to keep building on this. We owe this to our customers, to our employees and to the thousands of shareholders who have invested in us. n