Vail Resorts Health & Safety Plan FY17

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H E A LTH & S AFE T Y P L AN

FY17


co nte nts page 3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Proposed Objectives page 4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Proposed Goals page 5 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Proposed Success Aspects page 6 . . . . . . . . . . . . . . . . . . . . . . Proposed Success Aspects Chart page 7 . . . . . . . . . . . . . . . . . . . . . . . . . I. Enterprise Safety Initiatives pages 8-11 . . . . . . . . . . . . . . . . . Enterprise Safety Initiatives Table pages 12-28 . . . . . . . . . . . . . . . . . . II. Resort Level Safety Initiatives page 13 . . . . . . . . . . . . . . . . . Afton Resort Level Safety Initiatives page 15 . . . . . . . . . . Beaver Creek Resort Level Safety Initiatives page 16 . . . . . . . . . . Breckenridge Resort Level Safety Initiatives page 17 . . . . . . . . . . . . . . Heavenly Resort Level Safety Initiatives page 19 . . . . . . . . . . . . . . . . . . . . . . . . Keystone (Ski & Ride School) Resort Level Safety Initiatives page 20 . . . . . . . . . . . . . . . . . . Keystone (Ski Area Transportation) Resort Level Safety Initiatives page 21 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Keystone (Ski Patrol) Resort Level Safety Initiatives page 22 . . . . . . . . . . . . . Kirkwood Resort Level Safety Initiatives page 23 . . . . . . . . . . . Mt. Brighton Resort Level Safety Initiatives page 25 . . . . . . . . . . . . . Northstar Resort Level Safety Initiatives page 26 . . . . . . . . . . . . . . Park City Resort Level Safety Initiatives page 28 . . . . . . . . . . . . . . . . . . . Vail Resort Level Safety Initiatives page 29 . . . . . . . . . . . . . . . Wilmot Resort Level Safety Initiatives page 31 . . . . . . . . . . . . . . . . . . . . . III. Best Practice Group Initiatives page 32 . . . . . . . . . IV. Resort—Line of Business Safety Initiatives pages 33-38 . . . . . . . . . . . . . . Appendices and Reference Materials page 34 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Plan Alignment page 35 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Hazard Ranking Charts page 36 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Risk Hazard Index page 37 . . . . . . . . Hazard Assessment/Hazard Reduction Matrix page 38 . . . . . . . . . . . . . . . . . . . . . . . . . . . SWOT Analysis Template


Proposed Objectives • Be transformational in culture change driving continuous improvement through sustainable procedures, processes and practices that result in incident reduction and world-class safety performance • Demonstrate visible leadership commitment to safety • Provide and support an environment to safely test boundaries • Promote a healthy life style through personal commitment to wellness for ourselves and others

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Proposed Goals 1

Evolve our safety culture towards world-class performance through education and change management

2

Implement and sustain all agreed upon employee and guest safety initiatives developed at Elevate Safe

3 4

Continue to grow and develop our skills through participation in training and development opportunities

Solicit feedback and celebrate success

5

Promote a healthy lifestyle through personal commitment to wellness for ourselves and others - Maintain work/life Balance

6

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Have Fun!

4


Proposed Success Aspects 1

Safety Intervention Plans for the top 4 drivers of incidents for operational departments that also influences the safety culture. These will be dynamic and specific for each resort.

2

Increase Be Safe nominations for your resort in the three targeted departmental areas. • 2-4 recognitions in each department is “meets.” • 5-8 recognitions in each department is “exceeds.” • 8-12 recognitions in each department is “greatly exceeds.”

3

• Present safe boundaries and STOP program at Elevate Safe and Welcome Back Workshops. • Audit department safety plans for Ski Patrol, Ski Snowboard School, and another focus department.

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4

Target groups with Elevate Safe initiatives and complete monthly follow ups.

5

Implement near-miss reporting.

6

Engage in one or more events or efforts that promotes fun in our business.

5


Success Aspects Chart Success Aspect

Greatly Exceeds

Exceeds

Meets

Mostly Meets

1 2 3 4 5 6 7 8 9 10

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I. Enterprise Safety Initiatives ENTERPRISE SAFETY INITIATIVES are intended to pursue sustainable efforts to reduce guest and employee incidents, improve safety performance and achieve world-class safety performance. Initiatives are aligned to strategic enterprise objectives and reflect a long-range focus on continuous improvement in processes and practices that serve to reduce health and safety risk. The table on the following pages outlines efforts that are currently underway or have been requested of Health & Safety. We will need to prioritize these along with the objectives from Elevate Safe.

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EN T E RP R I SE S AF ET Y IN IT IAT IVES Initiative

Champions

Priority

End

Desired Outcome

Goal Alignment

1 Comments:

2 Comments:

3 Comments:

4 Comments:

5 Comments:

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II. Resort Level Safety Initiatives RESORT LEVEL SAFETY INITIATIVES are reflective of overall enterprise objectives and may be inclusive of initiatives that uniquely pertain to the local resort environment and needs. Local initiatives align with business objectives while achieving outcomes desired for the ongoing success of the resort in the local environment. Initiatives that do not align with our goals but are deemed important to the H&S success of your location should be discussed with your leader before proceeding. Prioritize your initiatives based on our hazard alignment matrix. Address highest hazards first. All Identified hazards require mitigations to prevent employee/guest injury even if the mitigation is temporary. Temporary mitigations are those that are achievable quickly and are sustainable up to two years. Examples may be: 1. Safety Plan—Intervention Ski School/Patrol/Lifts 2. Recognition 3. STOP 4. Elevate Safe

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III. Best Practice Group Initiatives BEST PRACTICE GROUP INITIATIVES initiatives are focused to address specific operational concerns that may improve health and safety for our employees and guests or are designed as operational improvements for the guest experience, efficiency or other operational improvement. Participation on these group committees is by invitation. BPG objectives may or may not align with our specific goals but support the broader enterprise strategy for seeking continuous improvement. Active participation on these groups is encouraged.

BPG

Role on BPG

Initiatives Impacting H&S

Date Started

Projected Completion

Goal Alignment

1 Description of Initiatives:

2 Description of Initiatives:

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IV. Resort—Line of Business Safety Initiatives LINE OF BUSINESS SAFETY INITIATIVES are unique needs for a LOB that exists outside of the overall strategic plan. RLOB initiatives should be exceptions rather than normal practice. These roll up and align with both resort and enterprise goals. LOB initiatives may be uniquely focused on LOB efforts to achieve alignment with Enterprise and Resort level objectives. LOB initiatives may be supported by Health & Safety but led by others. Outcomes for these efforts should align with our Health and Safety Goals. Initiatives that do not align with our goals but are deemed important to the H&S success of your location should be discussed with your leader before proceeding. Initiative

Champions

Priority (H Rank)

End Date

Desired Outcome

Goal Alignment

1 Comments:

2 Comments:

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Appendices and Reference Materials HAZ ARD AN ALYS IS TOO L LOB

Risk Before Mitigation

Hazard Description Severity Likelihood

Risk After Mitigation

Hazard Ranking

Hazard Elimination or Mitigations Severity Likelihood

Hazard Ranking

1

3

8

2

3

8

3

3

8

4

3

8

5

3

8

6

3

8

7

3

8

8

3

8

9

3

8

10

3

8

11

3

8

12

3

8

3

8

3

8

3

8

3

8

3

8

18

3

8

19

3

8

20

3

8

13 14 15 16 17

Verification

Enter the information in the cells. Any cell with a hazard ranking color of red must be mitigated. Any green cell may be prioritized for future mitigation.

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P L AN A LIGN M E N T

In the table below, please list all the initiatives on your plan in priority order. Please identify whether you are the principle lead for your resort or you are a participant in collaboration with others. Please confirm goal alignment. Estimate the amount of time each week you will need to commitment to each initiative in order to achieve your goals. Be sure to include time for on mountain ski arounds and general administrative activities. Initiative

Principle / Participant

Goal Alignment

Projected Weekly Time Commitment

Notes or Comments

TOTAL

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DESCRIPTION

Catastrophic Critical

Marginal

CATEGORY

I II

I I I IV

HAZARD SEVERITY

Death or serious injury to the public.

Minor injury to the public or minor safety-critical damage.

DESCRIPTION

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LEVEL

Major property damage to the public, major safety-critical system damage or reduced capability, significant reduction in safety margins, or significant increase in crew workload.

Negligible

Not serious enough to cause injury to the public or safetycritical system damage.

INDIVIDUAL ITEM

Frequent

A

Likely to occur often in the life of an item, with a likelihood of occurrence greater than 10-2 in any one mission.

Probable

B

Will occur several times in the life of an item, with a likelihood of occurrence less than 10-2 but greater than 10-3 in any one mission.

Occasional

C

Likely to occur sometime in the life of an item, with a likelihood of occurrence less than 10-3 but greater than 10-5 in any one mission.

Remote

D

Unlikely but possible to occur in the life of an item, with a likelihood of occurrence less than 10-5 but greater than 10-6 in any one mission.

Extremely Remote

E

So unlikely, it can be assumed occurrence may not be experienced, with a likelihood of occurrence less than 10-6 in any one mission.

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Category 1 — High (1-6, 8). Elimination or mitigation actions must be taken to reduce the risk. Category 2 — Low (7, 9-20). Risk is acceptable, mitigation is required.

R I SK H A Z A R D I NDE X

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I

II

III

IV

A

1

3

7

13

B

2

5

9

16

C

4

6

11

18

D

8

10

14

19

E

12

15

17

20

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HA ZAR D A SS ESS M E N T/H AZA R D R E DUCT I O N M AT R I X

Prescribed Controls

Recommended Best Practices Locally Managed

BEST

BETTER

GOOD

Severity

Engineering Controls

Administrative Controls

PPE

5

Elimination

4 3 2 1

Substitution Minimization Passive Barrier Guards Enclosure Venting

CAPITAL INTENSIVE

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Work Permit Safety Plan Second Set of Eyes

Fall System

Audit

Respirator System

Training

Eye Protection

Written Procedure

Hearing Protection

Exposure Monitoring

Protective Clothing

Alarm, Sign Warning Management/Culture

OPERATIONAL INTENSIVE

USER INTENSIVE

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S WOT AN ALYS I S TE M P L ATE Criteria Examples:

What is being assessed?

STRENGTHS

WEAKNESSES

Disadvantages of proposition? Gaps in capabilities? Lack of competitive strength? Reputation, presence and reach? Financials? Own known vulnerabilities? Timescales, deadlines and pressures? Cashflow, start-up cash-drain? Continuity, supply chain robustness? Effects on core activities, distraction? Reliability of data, plan predictability? Morale, commitment, leadership? Accreditations, etc? Processes and systems, etc? Management cover, succession?

Advantages of proposition? Capabilities? Competitive advantages? USP’s (unique selling points)? Resources, Assets, People? Experience, knowledge, data? Financial reserves, likely returns? Marketing—reach, distribution, awareness? Innovative aspects? Location and geographical? Price, value, quality? Accreditations, qualifications, certifications? Processes, systems, IT, communications?

Criteria Examples: Market developments? Competitors’ vulnerabilities? Industry or lifestyle trends? Technology development and innovation? Global influences? New markets, vertical, horizontal? Niche target markets? Geographical, export, import? New USP’s? Tactics: eg, surprise, major contracts? Business and product development? Information and research? Partnerships, agencies, distribution? Volumes, production, economies?

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Criteria Examples:

OPPORTUNITIES

THREATS

Criteria Examples: Political effects? Legislative effects? Environmental effects? IT developments? Competitor intentions—various? Market demand? New technologies, services, ideas? Vital contracts and partners? Sustaining internal capabilities? Obstacles faced? Insurmountable weaknesses? Loss of key staff? Sustainable financial backing? Economy—home, abroad? Seasonality, weather effects?

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