MONTHLY MAGAZINE OF THE TRAVEL INDUSTRY $5.50 | DECEMBER / JANUARY
Volume 39 Issue 18
It’s all happening in 2012 Events and festivals around the world
The bear necessities
of Canada and Alaska
Cook Islands
update 16_AKLSM_216_50_C_A.pdf 2010.9.16 1:27:7 PM
Plus
London 2012 Hawaii and California Into Indonesia
contents 6
Profile Veronica Nobbs from Get A Room
18 Hawaii heats up Aloha air capacity, Hawaii finally gets what it deserves
8
Competition 22 California puts on a nice spread How agents can boost sales beyond
Win a New Year’s Eve prize pack
9
China Travel Service
Subscribe online today www2.mediaweb.co.nz/shopping
the gateway cities
MONTHLY MAGAZINE OF THE TRAVEL INDUSTRY $5.50 | DECEMBER / JANUARY
VolUME 39 IssUE 18
Introducing Hainan
24 Walk on the wild side Baby boomers get off the beaten
10 Cook Islands News and product updates
It’s all happenIng in 2012
track in Canada and Alaska
14 London 2012 The all new old attractions
28 Into Indonesia Why clients should get beyond Bali
17 Events and festivals Plan your promotions around 2012’s
32 Agent lowdown – Christmas special
Events and festivals around the world
The bear necessITIes
of canada and alaska
cook Islands
updaTe
plus
london 2012 hawaii and california Into Indonesia
16_AKLSM_216_50_C_A.pdf 2010.9.16 1:27:7 PM
big events
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Freepost 288,
PO Box 5544, Wellesley Street, Auckland 1141
December - January 2011/2012
Mediaweb
Subcriptions Dept,
Fax: (09) 529 3001
24 1
editorial Sydney Gay and Lesbian Mardigras 2011
www.traveltrade.co.nz a Mediaweb magazine
Christmas is going to the dogs
editor: Rebecca Williams P: +64 21 667 377 E: rebeccaw@mediaweb.co.nz JOURNALIST: Hayley Barnett P: +64 22 030 0472 E: hayleyb@mediaweb.co.nz MANAGING EDITOR: Graham Hawkes Group SALES MANAGER: Lisa Morris ad sales: Julianne Iudica P: +64 21 169 3541 E: juliannei@mediaweb.co.nz ADVERTISING/SALES CO-ORDINATOR: Sharon Robson P: +64 9 419 2259 E: ads@mediaweb.co.nz DESIGNER: Bex Mikaere PRODUCTION MANAGER: Fran Marshall P: 0274 304 559 E: franm@mediaweb.co.nz CIRCULATION/SUBSCRIPTIONS: Sue McDiarmid P: +649 300 2671 company aCCOUNTANT: Pam King P: +64 9 300 2670 E: pamk@mediaweb.co.nz CREDIT CONTROL: Gladys Hooker P: +64 9 300 2672 E: gladysh@mediaweb.co.nz PUBLISHER: Toni Myers
It has been a
such as Judi Dench and Jamie Oliver. The
terrible year
tourism board hopes to keep up momentum
across the globe.
for ten years by focusing on major sporting
Bad news has
events and celebrations like Rugby World
followed bad
Cup 2015 and the Queen’s Diamond Jubilee.
news and I, like
With plenty happening in 2012, a huge
many, won’t be
number of Kiwis are expected to head over
sorry to see the
and we include some of the year’s highlights
back of 2011. In times like these it is even more important to hold on to the good news and congratulate those who have made a
across the world. The opportunity to experience a world festival and be part of the celebrations is a
I want to share the story from Fiji where
strong driver for travel and something that
Sigatoka River Safari and Canine Street
agents can take advantage of. I was speaking
Rescue have teamed up to look after the
to an Australian company who specialises
local dogs.
in running tours earlier this year. They send
Stephanie Ferreira from Canine Street
clients to marathons across the world and
Rescue in the USA decided to raise funds to
have made millions because money is no
help homeless and malnourished Sigatoka
object in these niche markets.
River dogs and sponsor a veterinarian to
Also in this issue we also look at North
perform basic health screening and open
America with updates on Canada, Alaska
a spay/neuter clinic. She wants to educate
and California as well Hawaii. The strong
those in the villages about the necessities of
Kiwi dollar has given these destinations a
having a healthy dog.
huge boost and made shopping, activities and accommodation great value. I hope you enjoy the issue, and your free
mediaweb: Mediaweb,
also develop a dog food programme and plans to deliver one 40-pound bag of food
compact wall planner. All the very best for a
PO Box 5544, Wellesley St, Auckland 1141 P: +64 9 529 3000 F: +64 9 529 3001 E: info@mediaweb.co.nz
to 15 villages once a month.
relaxing and enjoyable holiday season.
Freepost 288,
Prepress AND PRINT: PMP PRINT ISSN – 0113 – 4043 All material published in traveltrade is copyright but may be published provided written consent is obtained from the publisher and that traveltrade is acknowledged as the source. Opinions are the authors’ and do not necessarily represent those of Mediaweb.
Publisher’s statement of distribution Traveltrade magazine distribution figures can be supplied by way of a publisher’s statement which can be verified, if required by print and postal information, which is the same data reviewed under the ABC system. The guaranteed minimum distribution for Traveltrade is 1400
December - January 2011/2012
included some of the key events happening
difference so, as we move into the new year,
Based on the advice of the SPCA, she will
Sigatoka River Safari will help Stephanie organise and carry out each phase of the plan in Fiji. Other good news this year was Kate and William’s wedding, which created a legion of young new fans keen to hunt to stately homes and visit historic monuments.
Rebecca Williams NZ Traveltrade editor
Somehow, even the Queen has managed to ride the wave of popularity. Seemingly overnight, her icy persona has melted and she’s morphed into a kindly old nana.
Email: rebeccaw@mediaweb.co.nz Phone: 021 667 377 facebook.com/nztraveltrade
VisitBritain has been quick to leverage the opportunity with a new global
Symbols of Integrity in Publishing
2
in our London 2012 coverage. We have also
marketing campaign involving celebrities
Sign up for our free weekly newsletter at www.traveltrade.co.nz
news
Pictured on the first day of the Cook Islands trade forum at The Rarotongan L to R: Hayley Brown, Air NZ Holidays; Sharon Martin, Lifestyle Holidays; Graeme West, CI Tourism; Bridget Fogarty, HOT; Melissa Bramley, Infinity Holidays; Mandy Veale, Mondo; Carmel Beattie, CI Tourism; Shelley Gutry, Our Pacific.
Service with a smile
Slowly but surely a shift in
training and that’s about making
area. They’re beginning to plan
hospitality and service is beginning
sure people gain internationally
for the long term because it’s so
to take place in the Cook Islands.
recognised qualifications. It’s
important to have sustainability in
The Cook Islands destination
important to focus on quality
developing countries like ours.”
development team has said they
service, but we also need to
-Hayley Barnett
will begin to focus their efforts
preserve what is special about the
on service training in 2012 in a
islands.”
bid to compete with big resort
Vaiimene pointed out that it
destinations such as Fiji and Tahiti,
doesn’t mean the Cooks will turn
without losing the laid back culture
into a resort-focused holiday
that New Zealanders have come to
destination. He said that although
know and love.
they want to get it right, they
At Kia Orana Cook Islands
also need to make sure there is a
2011, Kiwi wholesalers stressed the
balance between their renowned
need for attention to detail within
friendly and relaxed culture and
the hospitality arena saying it’s the
world class service.
little things that count.
“We don’t want to change
Mondo Travel campaign
what makes us special and that
manager Mandy Veale said in a
is the people. What we want to
panel discussion that service can
do is cater for the market while
make or break your holiday.
also catering for the needs of our
“People come here to leave their
country by linking the tourism
stress behind,” she said. “Little
industry with our culture and
things like offering fruit to guests
creative industries.”
on arrival make all the difference.
Vaiimene’s role was created
Everyone is looking for the
as part of the Destination
ultimate experience and attention
Development Strategy which was
to detail goes a long way.”
implemented last year and believes
Cook Islands Tourism director
his role, along with many others
of destination development Metua
around the islands, will fill a huge
Vaiimene said service will become
gap in the island’s tourism sphere.
next year. “We’re in the process of putting
“Tourism in the Cooks has
December - January 2011/2012
a big focus for the islands over the
Cook Islands coverage continues pg 10
largely been centred around marketing and not so much
strategies together to ensure the
on the development of the
Cook Islands are continuously
destination as a whole, but
reacting to the market place,” said
things are starting to change
Vaiimene. “We want to improve
with the government seeing the
overall standards of service
importance in investing in this
3
news
AIME celebrates 20 years
The Asia-Pacific Incentives & Meetings Expo (AIME) will celebrate its 20th year in 2012 with a range of new initiatives and sponsors. The event will take place February 21-22 Melbourne.
New sponsors AIME welcomes new sponsors Corporate Traveller; Air New Zealand; The Association of Corporate Travel Executives (ACTE); the Professional Conference Organisers Association Inc (PCO); and International Special Events Society (ISES). A sponsor in previous years, Saxton Speakers Bureau, which is returning to AIME for a third consecutive year to run the impressive Saxton Ultimate Event Experience, has now become a major sponsor of the show.
and exhibitors will be able to find flights and preferable room rates from members of the Australian Hotel Association (AHA), as well as three additional hotel properties, making it a one-stop-shop for AIME travel plans. AIME attendees for 2012 can visit www.aime.com.au and book their trip in one go.
2012 show. Sponsored by the Singapore Tourism Board, and providing faster meal options, Globe 2’s ‘SingaporeXpress’ will give diners a taste of the hawker-style cuisine that Singapore is famous for while providing a casual Singaporeinspired dining area.
Globe restaurant
A new look education program has been introduced for AIME 2012 providing professional development opportunities for all attendees. The program will be created with input from the industry and AIME’s association partners to deliver relevant and interesting content that addresses the current challenges and issues facing the meetings and incentives industry. Associations that have contributed to the education program include; the Association of Corporate Travel Executives (ACTE); the Professional Conference Organisers Association Inc (PCO); the International Special Events
In 2012, AIME’s Globe restaurant will be sponsored by South African Tourism and will draw on the different and unique culinary delights that delegates can enjoy when travelling to South Africa for their next conference or incentive trip. Attendees will be able to sample a selection of both South African traditional meals, as well as those that have been given a modern twist.
Ozaccom Plus
New Globe 2 dining area
AIME has teamed up with Ozaccom Plus to offer accommodation and flight packages to Melbourne for AIME attendees. Visitors
For AIME attendees who are looking for food-on-the-go, the new Globe 2 dining option will be a welcome addition to the
Education Program
Society (ISES); Meetings & Events Australia (MEA) and the International Congress and Convention Association (ICCA).
Saxton Ultimate Event Experience The Saxton Ultimate Event Experience showcases entertainment for business events including impressive illusion, motivational speaking, dance and music, and is returning to AIME for the third consecutive year in 2012. AIME organisers have moved the show to an earlier timeslot on Wednesday morning before the start of the Pre Scheduled Appointments (PSAs), allowing Hosted Buyers to attend.
Networking events A new Tuesday night event, Nightcap Networking will be introduced for 2012 and take place from 9pm until 11pm at the Australian Centre for Contemporary Art, located on Southbank.
Asia-Pacific Incentives & Meetings Expo Melbourne Convention and Exhibition Centre Melbourne, Australia 21-22 February 2012 | aime.com.au
December - January 2011/2012
The Asia-Pacific Incentives & Meetings Expo (AIME) is recognised as the premier event in the Asia-Pacific region for event organisers.
As a VIP buyer in the industry, we would like to invite you to apply today. Benefits of being an AIME Hosted Buyer include: Complimentary airfares, airport transfers, 3 to 5 star accommodation, pre-scheduled appointments with exhibitors you choose to meet with, pre and post touring options around Victoria and Australia, unrivalled networking opportunities and much, much more. Visit aime.com.au for qualification details.
You can attend AIME in a number of different ways: As a Fully Hosted Buyer (with airfares included), choose to attend either one (new option for 2012) or both days. As a Semi Hosted Buyer, choose to attend one or both days.
For more details and to apply today for AIME’s VIP Hosted Buyer Program visit aime.com.au/apply AIME IS PART OF THE REED TRAVEL EXHIBITIONS MEETINGS AND EVENTS PORTFOLIO
4
AIME IS OWNED BY MCVB
AIME IS MANAGED BY RTE
Get amongst it After a successful debut year in
such as scenic flights, guided
Australia, Travel Corporation’s
bushwalks, fishing trips,
experiential small group
spa sessions and cultural
operator Inspiring Journeys is
experiences. “Our product experts have
introducing its brand to the New
hand-picked accommodation
Zealand market.
that is situated in both beautiful
Showcasing authentic
and distinctive locations, such as
Australasian experiences,
the intimate Franz Josef Glacier
Inspiring Journeys is aimed at travellers who want immersive
Tammy Marshall
and authentic experiences in a
in Australia Cradle Mountain enjoying a guided tour of Old Wilpena Station;
Lodge and the Mornington
small group setting.
Lake Eyre, South Australia
Retreat on the South Island or
Wilderness Sanctuary. While in many instances,
and a hike into Alligator Gorge within Mount
Australia in March, we have had a fantastic
the accommodation is also exclusive to the
Remarkable National Park before enjoying a
response from both agents and consumers alike.
Inspiring Journeys’ traveller like the Nitmiluk
gourmet highlight lunch with a wine tasting
We have been overwhelmed with the feedback
Chalets.”
lesson. Departure dates available from May to
“Since we launched Inspiring Journeys in
October, 2012. The tour is priced from $5980
A highlight of the program is The Secret
that our product is leading the way in a new
per person, twin share.
form of environmentally-friendly, experienced-
South an eight-day journey taking in some
based Australian travel,” said Inspiring Journeys
of South Australia’s most remote treasures.
managing director Tammy Marshall.
Highlights include a guided boat cruise to
arrangement with United Travel’s Unique
Inspiring Journeys has a preferred
Spencer Gulf; an afternoon 4WD tour of
Experiences but all retailers will be able to sell
and three in New Zealand include a cross
Nilpena Station; staying at the Arkaroola
the product.
section of exciting and enriching options
Wilderness Lodge; exploring Wilpena Pound;
A portfolio of seven itineraries in Australia
inspiringjourneys.co.nz
Villa’s online advantage Private resort Villa 25 in Vanuatu has revamped its website and added high definition video clips, giving consumers a taste of the adventure and attractions of offer. With a huge gallery of images complementing the videos, the modern new site provides the perfect selling tool for agents. Located on the outskirts of Port Vila, the resort has three luxury villas sleeping two couples or families of four. Villas are close to the water’s edge and serviced daily. They come with fully equipped kitchen, iPod December - January 2011/2012
docking station, private patio and music system. Activities on offer include snorkeling, diving, fishing, horse riding, sightseeing and a range of cultural experiences. Big game fishing is huge this time of year with plenty of marlin and tuna up for grabs. Kite surfing is also popular, with some perfect tradewinds enhancing the experience. www.vanuatuaccommodation.vu
Photo Credits || Lake: Inspiring Journeys.
Ph +678 776 4439 relax@villasvanuatu.com
More than just luxury, private waterfront accommodation in a tropical island paradise….
www.vanuatuaccommodation.vu 5
profile
Taking on the At just 21, AUT marketing graduate Veronica Nobbs chucked in her job as a market analyst for Jasons and decided to compete against the likes of Expedia and GrabOne with her idea for a mobile application.
Was it hard to develop the technology? I personally didn’t do the development work, I know what my strengths are and they are certainly not in development! We’ve contracted a skilled development company. The website itself was
big
What advice do you have for anyone keen to budding entrepreneurs?
surprisingly quick and easy compared to
Don’t go it alone, repeated research that
the app development and most importantly,
I have read preaches that having two
Get A Room – a free app for iPhone – is aimed
development of the supporting cloud based
individuals already increases the likelihood
at business travellers and late night partygoers
infrastructure.
of both success and survival, as well as
after a cheap hotel rate at the last minute. It launched in October and offers three rates per day from midday until 2am. Currently Auckland, Wellington, Rotorua and Christchurch are online
What were the major challenges in starting the business?
maintaining your sanity. Whatever your product or service is make sure it’s something that actually solves a problem and you have some form
with more cities coming soon including some
Without a shadow of doubt, dealing with
of competitive edge. So many daily deals
Australian options.
banks almost had me ripping my hair out.
sites sprang up following the wake of
Being a young person with a short credit
success of Groupon/GrabOne and now I
is firmly focused on making Get a Room the
history combined with web product sets
continue to see many of them just quietly
top of mind mobile hotel booking app for the
the banks’ alarm bells ringing. Fortunately,
slip out of the market.
Asia Pacific region. Rebecca Williams talks to
we have gone through the process and
her about the ideas, motivation and technology
survived it and now have a merchant
behind her invention.
account that supports multiple currencies,
Bookings are already tracking well and Nobbs
which is really important when you’re looking further afield than New Zealand.
mechanism, more as a tool to raise
the majority that we’ve come into contact
awareness and keep connected with our
with have been fantastic, really progressive
users. A great deal of businesses are still
Whilst working at Jasons Travel Media,
and across market trends. You do however
struggling to navigate the social media
I noticed two key trends. Firstly, lead
cross paths with the odd old school
territory, and yet a recent Euromonitor
times for bookings were getting shorter.
individual that just writes you off as soon as
travel presentation one of the key trends
Secondly, mobile browsing numbers were
you enter the door due to your age.
was hotel engagement with guests via social
into something similar to what GrabOne Escapes now does, but quickly changed tack when they launched. I knew from
What is Get A Room’s competitive edge?
local and international trends/concepts
Of course you’ve got your big players
that something like Get a Room was where
like Expedia and booking.com that have
accommodation booking in NZ was headed.
strengths through brand recognition.
media. My rule of thumb prior to doing a post on say Facebook is to keep it light and personal, not attempt to flog goods.
What do you consider to be your greatest achievement so far?
However, a businessman looking for a hotel
That’s a tricky question, probably my
just before he’s going to grab a cab isn’t
tertiary education. I won a few academic
going to want to trawl through hundreds of
scholarships and awards - one enabled
hotels on a small screen, which is where get
me to study abroad in Budapest for a six-
Having a clear plan of attack was essential,
a room’s select set of three screened hotels
month period which I am fairly proud of.
then accepting that things aren’t always going
per city stands out. We are unique in what
to go to plan. I’m working with a couple of
we do for New Zealand.
How did you make the idea a reality?
December - January 2011/2012
Essential. We don’t use it as an advertising
Where did the idea come from?
increasing rapidly. Originally, I looked
others now, without a doubt it wouldn’t have got off the ground without them.
6
When it comes to working with hotels
How important is social media to your business and why?
boys What are your goals for the future? I came across Australian Gavin Larkin’s Linked In profile the other day (he is behind a national Australian day called R U OK? suicide prevention) an ex advertising executive turned not-forprofit founder. Somewhere along the road I definitely see myself being involved in something similar.
What do you like to do in your spare time? Love playing squash, a great stress reliever. Also traveling is something I live for, whether it’s a weekend day excursion to Karekare with the flatmates or a complete escape to South America. www.getaroomnz.co.nz
competition
N ew y e a r’ s e v e
New Year’s Eve is coming to cinemas on the December 8, and Warner Bros. Pictures and are giving you the chance to win 1 of 5 prize packs – including: 1gb Cork USB New Year’s Eve t-shirt New Year’s Resolution Playing Cards A shot glass In season double pass to the film.
mas e n i C In ber 8 Decemting:
Ra IVE FFENS ains O e t M - con anguag l
www.newyearsevemovie.co.nz
Synopsis New Year’s Eve celebrates love, hope, forgiveness, second chances and fresh starts, in the intertwining stories of couples and singles, told amidst the pulse and promise of New York City on the most dazzling night of the year. Starring Halle Berry, Jessica Biel, Robert De Niro, Zac Efron, Katherine Heigl, Ashton Kutcher, Sarah Jessica Parker, Michelle Pfeiffer and Hilary Swank.
December - January 2011/2012
Email rebeccaw@mediaweb.co.nz to go into the draw to win. Don’t forget your contact details, postal address and phone number. Winners will be notified by email.
Congratulations
© 2011 Warner Bros. Ent. All Rights Reserved
8
to Catherine Noble from Air New Zealand Holidays Roto rua who won a stay at Chateau Tongariro Hot el Mt Ruapeh u.
advertorial
Sunrise from the Sheraton Hotel in Sanya on Hainan
Sun, sea and sand on China’s tropical island Are your clients thinking about their next winter getaway
highest of international standards with a spa and
to a beach resort? Hainan, which means “south of the
thermal pools for the ultimate in relaxation.
sea”, is a tropical island in the South China Sea with year
Food is an integral part of the Chinese culture and
round sunshine and white sandy beaches. The best part
the popular regional foods are Wenchang chicken, Jiaji
is that their 10-year blueprint has now taken shape and
duck, Hele crab and Dongshan lamb with bountiful
Hainan is the pilot zone for China’s tourism innovation
seafood and tropical fruits.
with about 40 luxury hotels now open. They offer great
offering luxury accommodation and camping sites • Nanwan Monkey Island – a state-protected nature reserve for macaque monkeys. One hour from
sandy beaches, there are attractions to suit every
hotels before it is ‘discovered’ by international visitors.
taste. A space theme park is being planned next to the
Sanya, admission is RMB68 and about NZ$5 each way for a 2,000m-long cable car ride. • Nanshan Buddhism Cultural Park – scenic park area for worship surrounding the 23m high Buddhist
Wenchang Satellite Launch Centre. There are about
has eased visa regulations for 26 countries; visitors from
30 golf courses and the newest facility is Mission Hills
New Zealand are eligible for the visa waiver programme
Haikou that will feature 10 golf courses, tennis courts
for stays of up to 15 days when arriving from an
and thermal spa in a volcanic setting.
overseas port. The landing visa can be processed prior
with a colourful cultural show. • Yanoda Tropical Rainforest – featuring eco-tourism
If clients want to take a break from the beautiful
value in these early days with an abundance of deluxe The local government is keen to boost tourism and
daily life and culture of these two minority groups
statue of Guanyin built along the seafront. • Impressions of Hainan – a high spirited production with hundreds of performers in a beachfront amphitheatre by China’s most famous choreographer
This was my first visit to the beaches of Hainan Island
and director, Zhang Yimou.
to arrival for five or more people travelling together and
and I am already planning a return with my family to
the policy allows travellers to enter Hainan and leave
enjoy the sun, sea and sand to relax after a busy year.
China through any port of the country together.
You can follow in my footsteps though they will quickly
Chinese Whisper: The idyllic seaside life in New Zealand
disappear on the white sandy beaches as we run to
has me spoiled yet I don’t take it for granted. It was
frolic in the surf!
refreshing to see the enthusiastic domestic tourists’
The journey from the airport to the resort passes vast manicured farmland heaving with fruits and vegetables.
childlike excitement to their first visit to the seaside. I
Construction has been at rapid and there are none of the unsightly stalled building sites of many Asian resort
Fact File
return home with happy memories having discovered a
areas. The building sites still under construction are
• Our NZ winter season is the low season on Hainan
new seaside destination for a winter getaway that has
hidden with alluring billboards to entice us to return
to secure a competitive package in one of the
again to enjoy the amenities of their future development.
numerous luxury resorts. Average year round
It is impressive to see how the local authorities are forward thinkers; they are using solar energy and wind
not yet been overrun with overseas tourists. Submitted by
temperature is 25.4C. • Airlinks – Air New Zealand, China Southern & Cathay
Barbara Boyce, Business Development Manager, CTS
turbines to harness the energy generated by nature in
Pacific offer frequent flights and many other airlines
Tours. After travelling extensively in China the past
street lamps. This reinforces their theme of harmony
feature the destination.
16 years with the CTS Group, this was the impression of her first visit to Hainan Island and she highly
with humans. The Sheraton Sanya was the first luxury beachfront
CTS
recommends it to New Zealanders looking for a tropical
• Baoting Li and Miao Park – an introduction to the
holiday with luxury resorts and outstanding service.
Experience The Real Asia
December - January 2011/2012
resort along the most popular Yalong Bay built to the
Attractions
CTS House, 2F, 175 Queen Street, Auckland, New Zealand P.O. Box 105 516 Auckland, New Zealand T (64-9) 375 1711 F (64-9) 309 6459 www.chinatravel.co.nz
www.kiwiyou.co.nz 9
cook ISLAND
Cooks turns up the heat Cook Islands Tourism (CIT) topped off a stellar
representing Orbitz, House of Travel,
from all over the world, eight of whom were
Stella, Lifestyle Holidays, Infinity Holidays,
Kiwi wholesalers.
Mondo Travel, Air New Zealand Holidays,
From left: Amanda Veale, Mondo Travel; Hayley Brown, Air New Zealand Holidays; Alyssa Field, Stella; Kelly Hansen, CI Tourism; Bridget Fogarty, HOT; Shelly Gutry,
Attendance was up from 15 last year at the
GO Holidays, Our Pacific and Travelocity Asia
Kia Orana Cook Islands 2011 Trade Forum and
Pacific attended the conference and took part in
Our Pacific; Sharon Martin, Lifestyle Holidays; Melissa
Cooks staff couldn’t be happier.
famil activities.
Bramley, Infinity Holidays; Wayne Deed, Go Holidays.
CIT general manager NZ Graeme West said the team was ecstatic. “The turnout has been fantastic,” said West. “It just goes to show how much we’ve grown from last year with such an incredible leap. There are
Infinity Holidays product manager Melissa Bramley, who returned after attending last
great potential for eco-resorts in the sister
year’s forum said the 2011 event was a vast
islands and we need to be mixing in a whole
improvement on 2010.
range of experiences for everyone.”
“The Cooks team did very well in making this
still a lot of things we can build on for next time
year’s forum more professional and they did
Kiwiana in the Cooks
and we now have a lot of ideas on how we can do
an amazing job with the set up,” said Bramley.
Cook Islands minister of tourism Teina Bishop
it better, but it’s a great achievement.”
“There were a lot of great operators and so
said New Zealanders have made up around
many more people this year so hats off to them.”
60 to 65 per cent of Rarotonga’s international
CIT CEO Carmel Beattie described 2011 as “the year of wonders” on the first day of the
The forum consisted of panel discussions
arrivals this year. That number was at around
forum to an eager crowd waiting to hear panel
between wholesalers and the Cook Islands’
20 per cent ten years ago but, said Bishop, many
debates from different parts of the world, but
marketing team as well as workshops and a
international crises have positively impacted
Beattie admitted the year didn’t come without
series of nine-minute buyer/seller sessions.
the islands by redirecting tourists to a new
its challenges. “We’ve had the best numbers and the
“It was great to get an update from the operators and see a lot of the product out there,”
destination. “We really noticed the increase in Kiwis during
best budget we’ve ever had… but it has been
said Mondo Travel campaign manager Mandy
the recession and I suppose that has a lot to do
challenging,” said Beattie. “Now we don’t
Veale. “It’s amazing how fast the week went by.
with people sticking closer to home,” he said.
want to sit back on our laurels. Next year the
“The panel discussion was particularly
He said he feels confident the high numbers
[tourism] board will push me, I’ll push the team
interesting. All of the New Zealand wholesalers
will continue over the high season next year since
and they will push tourism to be the best that it
seem to be on the same page and it was good to
Kiwis feel welcome with the amount of creature
can possibly be.”
hear what the other markets thought since we
comforts available to them in the islands.
Kiwi visitor numbers to the Cooks grew by 12 per cent this year and the government
all have different points of view.” Australia, North America, Europe and the
“New Zealanders are really supporting their own economy when they come to the Cook
has injected $8 million into global tourism
UK made up the other markets who attended
Islands and that can be a good thing,” said
marketing and operations for the year ending
the forum.
Bishop. “Kiwis can use their own dollars, drink
June 2012, up from $3.5 million the year before.
Beattie said they expect the coming year
their own quality beer and wine and engage
will see vast improvements on tourism in the
with New Zealanders who live here. It’s what I
focus on tourism has been a huge relief to the
islands but urged operators to remain true to
like to call the Sunshine State of New Zealand.”
board saying the monetary boost has been a
who they are.
CIT board member Thomas Koteka said the
long time coming. “We feel we’ve made huge inroads for the
“We don’t want to build high rises, we want to create opportunities that the community
government to make this kind of commitment
can embrace,” said Beattie. “You can tell when a
to tourism,” said Koteka. “This is the first
large hotel imposes on a community”
time in ten years that they have upgraded the December - January 2011/2012
Ten Kiwi wholesale delegates
year with a trade forum that drew 74 delegates
tourism corporate budget and it seems they
She also said moving towards a greener image will create endless opportunities for all markets.
He said around 52 cents out of every dollar goes towards New Zealand product in the islands. The minister said they also enjoyed a small increase from other tourist markets after the Rugby World Cup and puts it down to rugby fans adding some summer fun to their sporting vacation.
have finally understood that they need to spend
“We understand there is a change in the
money to make money. The challenge now is to
way people are thinking. They can see quickly
Traveltrade journalist Hayley Barnett travelled
manage that money effectively.”
through the glitz and the glamour.
to the Cook Islands courtesy of Cook Islands
A big focus for the coming year will be on
“There’s this call to action to promote
Tourism flying Air NZ and staying at Hawaiki
the outer islands including Aitutaki, Atui and
pristine, untouched destinations and that’s us
Villas, Rarotonga, Popoara Ocean Breeze
Mangaia, all of which were famil locations on
but our main offering should be very much
Villas, Aitutaki, and Edgewater Resort and Spa
the agenda for the wholesalers’ visit.
about our connection to the people. There’s
Rarotonga.
10
Aim for Aitutaki Aitutaki is taking off as a top tourism
make up the Cook Islands,” said Gutry.
destination worldwide, but Cook Islands
“When a client has been to say Fiji and is
Tourism (CIT), local operators and Kiwi
looking for somewhere new I will suggest
wholesalers say agents need to make sure their
the Cook Islands and a lot of the time
clients book an excursion before they go.
the client will say, ‘No, I think I’d prefer somewhere like Rarotonga’, and often
“There is a much smaller number of New Zealanders going to Aitutaki compared with
they’ve never heard of the surrounding
Rarotonga,” said CIT NZ marketing manager
islands and are a little wary to go and visit
Graeme West. “We want to get the message out
them. Another misconception is that
to agents that they need to book clients into
Rarotonga is part of Tonga. It needs to
a package before they go. It’s one of the best
be marketed as the Cook Islands to avoid
lagoons in the world.”
confusion.”
Aitutaki Lagoon Resort honeymoon villa
Gutry also said she has seen many
A local operator on Aitutaki said once people are touched by the island they almost always
clients turn down a trip to Aitutaki only
come back.
to find they will book when they’re there. “A lot of clients get talking to other travellers
Tamanu Beach owner Mike Henry said the
tour and wish they had booked an overnight tour instead,” said Leone. “If you’re going to
day trip, which usually includes a lagoon cruise,
who will recommend Aitutaki and before you
spend the money to come here, why wouldn’t
serves as a see-for-yourself marketing device
know it the credit card is out and they’re off on
you stay at least one night for a little bit extra?”
that always has clients returning for more.
a day tour,” she said. “Get them clued up before Aitutaki Blue Lagoon Flyfish owner
people always return,” he said. “Most of our
Butch Leone said with the amount of varied
guests are second-time visitors to the island.” Our Pacific product manager Shelley Gutry
accommodation on the island, clients should
said it can be a challenging sell, especially when
be aware that it’s not much more expensive to
clients don’t understand the islands.
book a night on Aitutaki. “So many people come to Aitutaki on a day
“There’s a lot of confusion over which islands
We’ve got the Cooks covered
Aitutaki
Kiwi wholesalers spent a night out at Aitutaki during the CI Kia Orana Cook Islands 2011
they go.”
“The day trip is a great marketing tool since
Cruising, swimming, snorkelling, relaxing over a barbequed lunch of freshly caught fish as you explore Aitutaki’s magnificent Lagoon.
famil visiting a range of properties which covered the mid-range to high-end markets. Mondo Travel campaign manager Mandy Veale said the experience was invaluable. Continued pg12
Discover the Cook Islands
Air rArotongA’s DAytour incluDes:
4
• Our leisurely Lagoon cruise with an on-board lunch • A fascinating island safari tour • Round trip airfares • Hotel/Airport transfers on Rarotonga. From $459 per person
5
n mi
Aitutaki
in
45 min
Rarotonga 45 m
Stay/Pay & Two Island Combo Specials now available
Atiu
Two Island Discovery
LM/SD 202294
www.airraro.com
December - January 2011/2012
Direct flights between Aitutaki and Atiu every Monday, Wednesday, and Friday create this opportunity for a great two island adventure.
rarotonga@pacificresort.com / aitutaki@pacificresort.com temanava@pacificresort.com www.pacificresort.com / www.temanava.com 11
Continued from pg11 “We managed to cover a lot while we were
Aitutaki Lagoon Resort and Spa
Beach Resort and Spa.
on Aitutaki,” said Veale. “There are not a lot
This property recently launched their nine new
of opportunities to get out there so this was
premium beachfront bungalows which feature
definitely a highlight on the itinerary.”
an outdoor shower and private verandah. It
Tamanu Beach
also offers a range of wedding packages. Right
Tamanu offers 22 thatched roof bungalows,
$459 pp and includes airport transfers, return
now you can upgrade your clients’ wedding
two fresh water swimming pools, two bars and
airfare, an island safari tour, lagoon cruise and
package for free when their wedding party
a restaurant directly on the beach. Thursday
barbeque lunch. Tours depart from Rarotonga
books 100 room nights or more. This also goes
night is island night featuring a buffet dinner
at 8am and return at 5.30pm daily. Children
for its sister resorts in Rarotonga – Sanctuary
and local cultural show.
between 2 and 11 years are $229.50 each.
Rarotonga on the Beach and The Rarotongan
Air Rarotonga offers day tours to Aitutaki for
www.aitutakilagoonresort.com
www.aretamanu.com
Family affair Over the years Rarotonga has been a
we know that there aren’t a lot
destination marketed mainly around romance
of self-catered accommodation
and weddings and anything to suit couples
providers who are family
looking for a secluded beachside hideaway, but
friendly so when we came on
something many Kiwi agents aren’t be aware of
board with this property we
is that it can also be a fun family retreat with
were very excited about the
new product continually being rolled out.
opportunity to fill that gap in
“There are so many fantastic experiences for families here in the Cooks,” said Air New
The Rarotongan’s new crèche
Right now they’re in
Zealand Holidays destination manager Hayley
the process of building a
Brown. “It’s not widely known because the
playground on the property and organising
year, said Kiwi occupancy has increased this
islands are predominantly targeted at couples.”
night-time bat tours where kids are taken on a
year across their 100 self-catered houses around
trek to see the bats and learn about their natural
Rarotonga and the low season is looking up.
Pacific Resort general manager Thomas Koteka said the family market in the Cook Islands can be deceiving, but if agents do
environment. The property also features a fresh water
Eddie Chambers said the self-catered market is quickly becoming the favoured option for
a bit of research they will find a range of
swimming pool with smaller paddling pool for
Kiwis and they may introduce commission for
accommodation and different activities on offer.
young children.
agents next year.
“A lot of properties in the Cooks say they
For tiny tots, The Rarotongan Beach Resort
“I think Kiwis have always wanted self
accept families, but that is often restricted to
and Spa set up a brand new crèche last year
catering and there’s an inherent “can do”
kids over 12 years old,” said Rarotonga’s Pacific
catering for children under four years old.
attitude which allows them to think beyond a
Resort general manager Thomas Koteka. “But
Banana Beach Playland Creche is priced at $45
classic “vacation” of umbrellas in drinks... and
for those that do take younger kids, there are a
per child per two-hour session.
be independent. Rarotonga is clearly a place
lot of perceptions that a kids’ club consists of
Clients who book a five-night stay or
where this can be done safely.”
computer games and toys in a room. The kids’
longer get a free session at the crèche or Little
club at Pacific Resort is an extension of our
Dolphins Waterpark and kids eat for free for
Affordable Hawaiki Villas is a home away
beach club. They can choose from activities like
bookings up until January 31, 2012 and stays
from home. The two two-bedroom villas are
snorkeling or prawn fishing and they can even
until March 31, 2012.
located right on the beach in Rarotonga and
spend the day sitting on the beach making ecoproducts if they want to.”
Their rates range from $80 to $500 per night.
Edgewater Resort and Spa offers Coconut
welcome children over two years old.
Kids Club with a focus on interactive learning.
The villas are priced at $325 per night
For clients looking for high end luxury
They include activities such as Rarotongan
accommodation with the kids in tow, Pacific
crafts, crab hunting and drumming classes.
Resort is connected with the new Te Manava,
December - January 2011/2012
the market,” said Garth.
For some extra attentive service and secluded beachside, suggest clients visit Makayla Palms in Rarotonga. Kiwi owners John and Rachel
seven luxury villas only five minutes drive down
Do-it-yourself
the road, which offers guests complimentary
Kiwis might still be on budgets, but that doesn’t
clients stay as comfortable as possible - guests
access to the Pacific Resort’s kids’ club.
stop them taking holidays, and with the rise
have even been known to wake up to freshly
of self-catered accommodation in the Cook
baked goodies on their doorstep. From $260
Debbie Riechelmann who recently purchased
Islands it looks as if we’ve just become more
per night for a self-contained villa close to
Lagoon Breeze Villas in Rarotonga. The couple
creative in how we do it.
the beach, clients can also take advantage of
Also dedicated to family travel is Garth and
have set up a unique kids’ club within their own self-catered accommodation. “We’re on three-and-a-half acres of land and
12
Heritage Holdings owners Pai and Eddie
Rennie are more than willing to make you’re
specials if you book them online. Children
Chambers, who were awarded with the Air New
under 12 are welcome if all three villas are
Zealand CI Supreme Tourism Award earlier this
booked as a group.
Meet the real woman, wife and mother behind the crown
1 12/9/11 3:04 PM Page 2
Kensington Palace re-opens 26 March 2012. For Groups and Travel Trade options email groupsandtraveltrade@hrp.org.uk Book tickets on +44 20 3166 6000 or visit www.hrp.org.uk/ traveltradeandgroups
Celebrating the Diamond Jubilee in style
Power, passion and the sparkling Crown Jewels
Client: Historic Royal Palaces Publication: NZ Traveltrade Size: Half page horizontal 130x Contact: Paul Warrington +44
December - January 2011/2012
Yours to experience at the Tower of London For Groups and Travel Trade options email groupsandtraveltrade@hrp.org.uk Book tickets on +44 20 3166 6000 or visit www.hrp.org.uk/ traveltradeandgroups
Celebrating the Diamond Jubilee in style Armour Š courtesy of Trustees of the Armouries
14
Client: Historic Royal Palaces Publication: NZ Traveltrade
Will power
Prince William and his Mrs have revolutionized old Britain and given the Queen a new lease on life. Rebecca Williams discovers the iconic attractions picking up new business and finds out what London has to offer in 2012. The place that William and Kate call home,
Travel to London in 2012 will be “huge” thanks
higher than expected, especially compared
to big interest in the Olympics, the Queen’s
to the Beijing Olympics. Kiwis tend to feel
the Isle of Anglesey in Wales, is also becoming
diamond jubilee and the royal couple.
comfortable in London, they know where
a must-see for fans along with Windsor Castle
It is welcome news after a topsy-turvy 2011;
they are and feel like they can be part of the
and Westminster Abby.
Kiwi travel was disrupted by the earthquake and
experience. They can also stay with friends
Rugby World Cup but the New Zealand dollar
while they are there.”
gained strength against the Pound. The tourism board also had its ups and downs. VisitBritain closed its local office managed by Sally Holyer in October and rolled out the
Thomas expected interest in the royal family to continue in 2012 as the Queen’s Diamond
The NZ Olympic Committee is expecting
Jubilee is celebrated across Britain from June
more than 3,000 New Zealanders to travel over
2-5. Several major events have already been
for the Games.
announced, including a concert at Buckingham
“The London Olympic Games has attracted
Palace and a flotilla along the River Thames. Historic Royal Palaces head of sales Ann
Great Britain You’re Invited campaign in 21 key
three times the number of New Zealanders
international markets. The programme will run
than the Beijing Olympic Games did in 2008,”
Wilson said said New Zealander’s feature
for ten years and leverage opportunities beyond
said communications manager Ashley Abbott.
high on our visitor stats, especially at the
the Olympics including the Commonwealth
“London is always a favourite destination for
Tower of London with two per cent of visitors
Games in Glasgow 2014, Rugby World Cup 2015
Kiwis and the Olympic Games are an additional
this summer.
and Cricket World Cup in 2019.
draw card.”
Visit England media relations manager
“We are forecasting 2.5m visitors to the
Perhaps the greatest asset for Great Britain in
Tower of London this year, so no mean number
Emma Thomas, who is based in New York,
the lead up to the Olympics has been William
in real terms. However visits year on year to
will be taking New Zealand under her wing.
and Kate.
the Tower from the Australia/New Zealand
Thomas said the New Zealand market is strong
“The royal couple are a PR dream. We are
markets have dipped slightly, this could be put
and it was important to keep momentum up
seeing huge interest from younger visitors in
down to the increased cost of travel/duty in
into 2012.
Buckingham Palace, stately homes and historic
getting here possibly.”
“We will continue to leverage opportunities developed by Sally [Holyer] and build on
She said the Royal Wedding had ignited an
attractions.” The recent wedding dress exhibition at
interest and desire from tour operators, groups
the relationships she created,” said Thomas.
Buckingham Palace attracted a record breaking
and coach companies to include the palaces in
“Olympic numbers out of New Zealand are
600,000 people in ten weeks.
itineraries and excursions.
December - January 2011/2012
EDB 0688
Emirates daily service to Dublin from 9th January. EDB 0688 Strip ad.indd 1
Photo Credits || Prince William: Bigstock
9/12/11 4:50 PM
15
“Keeping that momentum going throughout 2012 and supporting the trade with a range of events at Historic Royal Palaces is our goal.” However, it is not just the royal family getting
increase even further in April 2012 to £92 ($184). Since 2009 the APD has been split into four distance bands, with both Australia and
Charles Dickens 200th birthday
New Zealand falling into the highest band, for
February 7, 2012
all the credit – Downton Abby and Harry Potter
destinations over 9,650 kilometres (6000 miles)
are also getting attention.
from London.
Downton Abby is filmed at Highclere Castle
2012 at a glimpse
“The APD is a discriminatory, arbitrary
www.dickens2012.org
The Sinking of the Titanic, 100th Anniversary
near Newbury. The property was in need of
tax which impedes tourism, travel, trade and
work before the show became an international
economic growth. This will be the fourth APD
phenomenon now it is undergoing multi-million
rise since 2007 and now takes the tax paid by an
Cotswolds Olympicks
dollar refurbishments after the owners were
ordinary British traveller to more than A$140,”
June 2012
inundated with requests from visitors.
said Tourism & Transport Forum Australia chief
Meantime, Warner Bros. Studios have opened a
executive John Lee.
tour of their Leavesdon Studio (outside of London)
“It’s a tax on tourism which reaps billions of
featuring original sets, costumes, props and effects
pounds in revenue for the British government
used in all eight Harry Potter films. Tickets are £28
masquerading as environmental policy.”
($57) per adult and must be purchased in advance at www.wbstudiotour.co.uk. Shakespeare’s Globe has also announced
TIA CEO Tim Cossar said the latest rise is an unfair burden on long-haul tourism. “The UK already has the highest departure tax
plans to celebrate the 2012 with a multi-lingual
in the world and this latest rise means a family of
Shakespeare project. Over the course of six
four will pay more than $736 in taxes just to leave
weeks, beginning on Shakespeare’s birthday,
the country,” said Cossar.
April 23, the Globe will host 37 international theatre companies.
“It will simply price more potential visitors to Australia and New Zealand out of the market.”
April, 2012 www.nitb.com
www.olimpickgames.co.uk
HM The Queen’s Diamond Jubilee June 2 – 5, 2012 www.direct.gov.uk/diamondjubilee
London 2012 Festival June 21 – September 9, 2012 festival.london2012.com
WorldPride June 23 – July 8, 2012 www.pridelondon.org/worldpride
Olympic Games July 27 – August 12 www.london2012.com
Both organisations are urging their respective
Paralympic Games
London – the Air Passenger Duty (APD). APD has
governments to raise concerns directly with the
August 29 – September 9
risen from £20 in 2007 to £85 in 2010 and is set to
British Government.
However, there is one major issue plaguing
www.london2012.com
Singapore Airlines
KrisWorld The finest entertainment system in the sky
December - January 2011/2012
With Singapore Airlines’ exclusive KrisWorld, you can select from over 1000 entertainment options, including movies, television shows, music and games. All from the comfort of your seat, while you enjoy the inflight service even other airlines talk about.
Available onboard the Singapore Airlines Airbus A380-800, A340-500, A330-300 and Boeing 777-300ER flights.
16
Photo Credits || Background - London Eye: Britainonview/Pawel Libera
SAZ0205_130x177_TvlTrade.indd 1
28/11/11 2:29 PM
It’s all happening in 2012 events
ANZAC commemorations
NYE Dublin
self-expression. The biggest event in
Cup Day (April 28).
Australia and the biggest event of its
Not to be outdone, The Adelaide
kind around the world.” – Mardi Gras
Cup will take place on March 12, a
Website
public holiday. The event is held at
Mardi Gras is about love without
Morphettville Racecourse.
boundaries and it transforms Sydney
Home of horse racing, Melbourne, will
from February 12 to March 4 with more
host perennial favourites Melbourne
than 60 events including the iconic
Cup (November 6), Caulfield Cup
Ring in the New Year with an outdoor
parade, fair day and Habour party.
(October 20) and many other events.
concert in College Green, Dublin on
The line up for 2012 includes RuPaul,
www.thesydneycarnival.com.au
December 31. The concert is part of a
D.E Experience, Trevor Ashley and
www.adelaidecup.com.au
three-day festival from December 30
Sneaky Sound System.
www.racingvictoria.net.au
to January 1 that will include seasonal markets, kids entertainment, ice rink,
www.mardigras.org.au
Great Scots
movie screenings, events at James
Thousands of Kiwis and Aussies travel
Run for your pleasure
to Gallipoli to remember those who
The New York Marathon is often billed
fought and died during World War One
as THE ultimate course for runners.
and tours sell out quickly. For clients
Notoriously difficult to enter without the
entertainment, DJs, street theatre and
keen to attend, The Innovative Travel
help for specialist travel companies,
circus acts.
Company have a range of options to
running clubs or some other divine
suit including the 13-day itinerary
intervention, the course cuts through all
Istanbul to Istanbul. Tour highlights in
of the Big Apple’s boroughs and will be
Istanbul include the Topkapi Palace,
held on November 4.
the Hippodrome, the Blue Mosque and
Some of the world’s other top marathons
Scotland is world famous for its
the Grand Bazaar. The trip also travels
include Great Ocean Road (May 20),
festivals and 2012 is the year of
to Gallipoli for a full ANZAC programme
Great Wall (May 19), Gold Coast (June
Creative Scotland, a celebration of the
as well as visits to Troy, Hellespont,
30 to July 1), Honolulu (December 9),
country’s culture, heritage and history.
Cappadocia and Ankara. Shorter
Paris (April 15), South Africa’s Big Five
Key drawcards on the event calendar
itineraries are also available.
(June 23) and London (April 22).
include the Edinburgh Fringe Festival
www.innovativetravel.co.nz
www.nycmarathon.org
Joyce Centre and pyrotechnics.
Hogmanay
On New Year’s Eve, the side streets of the city centre will feature live
www.nyedublin.ie
Oktoberfest
(August 3-27), Royal Military Tattoo (August 3-25), Edinburgh International
Sydney’s Mardi Gras
Horsing around
Festival (August 10-September 2), Highland Games (May-September), St Andrews Golf Festival (March 28 to April 1) and Sprit of Speyside Whisky Festival (May 3 to 7). www.cometoscotland.com.au
Oktoberfest (September 22 to October 7) will celebrate its 179th year in 2012, with more than six million litres of beer
The Perth International Arts Festival
to be served in just 16 days.
(February 10 to March 3) features
Topdeck has the festival covered with
a lavish cocktail of art, culture
five itineraries ranging from four to
and entertainment for all ages and
seven days staying in campsites and
The 2012 Sydney Carnival will kick off
persuasions.
hostels.
April 7 with Golden Slipper Day, the
The 2012 programme will include four
One option is the four-day Oktoberfest
city’s racing event of the year, Hot on
world premieres, 10 fine music events,
Hostel Trip 2012 starts from $459 per
“It started as a march and became a
its heels, David Jones Australian Derby
three dance events, theatre events
person and includes three nights in a
parade. A colourful celebration that
Day will take place at Royal Randwich
from across the globe and 23 bands.
hostel dorm within walking distance
was met with police batons, bloodshed
Racecourse on April 14. Other key
In addition, two open-air cinemas will
to the festival, three continental
and prosecution has evolved into a
events in the season include Doncaster
operate for 20 weeks.
breakfasts and Munich walking tour.
riot of vibrant energy, light, music and
Day (April 21) and Schweppes Sydney
www.perthfestival.com.au
Photo Credits || The Innovative Travel Company | Ann-Marie Calilhanna | Tourism New South Wales | Visit Britain
December - January 2011/2012
Culture Vulture
www.topdeck.travel
17
Hawaii heats up Hawaii is finally getting the air capacity it deserves as demand continues to grow for the Aloha state, writes Rebecca Williams.
Hawaii Combine Hawaii’s natural appeal with
surprise that Kiwi visitors are comfortable
Australia on Hawaiian Airlines (HA), Jetstar
increased seat capacity and a great exchange
staying an average of 10 days. However,
and Qantas.
rate and it’s no wonder Kiwi visitor numbers
getting there is another story.
are up 31 per cent year to date. Local rep Darragh Walshe said Kiwis
“Next year is looking strong already. The key [for agents] will be encouraging clients
HA account manager Stephen Tanner said sales were up and business was good. “We’ve noticed a real increase in interest
are getting a lot for their money and
to get in and book early. There are not
in Hawaii over the last few years, and in
Hawaii offers “extremely affordable”
enough seats to meet demand.”
particular this year. Obviously the strength
accommodation, activities, food and
Seat capacity has always been a problem
of the NZD versus the USD is one factor,
for the destination, which like any Pacific
but Hawaii seems to be really prospering as
destination relies on airlift to survive.
a destination and seems to be back in vogue
than a sun and sand holiday. The Hawaiian
Happily, Air New Zealand is coming to
with the New Zealand traveler - HA sales
culture is extremely strong and visitors can
the party. The airline will put a B777 on
this year are up over 60 per cent as a result,”
get off the beaten track to experience the
the route during the peak months of July,
said Tanner.
destination from an outdoor, cultural and
August and September in 2012 providing
The airline has been quick to move
historical perspective,” said Walshe.
an additional 2000 seats. Walshe said the
forward while business is good and will
beverage – not to mention the shopping. “Kiwis are aware that Hawaii offers more
additional July service offered this year was
launch a daily non-stop service between
a “fresh and vibrant” entertainment precinct
well booked and gave weight to arguments
New York City’s John F. Kennedy
with green areas and a real Hawaiian feel.
for increased capacity.
International Airport and Honolulu from
He said Waikiki has been transformed into
“Hawaii is also gaining a reputation for its
“The B777 provides better inflight
cuisine - a combination of local produce with
product and suits larger groups, particularly
influences of Asia, Pacific and North America.”
incentives,” said Walshe.
Of course, a trip to Hawaii wouldn’t be
Also gaining traction on the route is Air
June 4, 2012. HA will operate a fleet of new Airbus A330-200 aircraft on the route, with 18 seats in first class and the remainder in economy.
Pacific, who have been marketing a service
Travelers on the new flights will enjoy
from Nadi to Honolulu (three times a week)
HA’s signature Hawaii Flies With Us inflight
to the Big Island for the volcano, Maui for
and packages that include two nights free
hospitality programme showcasing Hawaii’s
the resorts and Kauai for the lush greenery.”
in Nadi.
culture, natural beauty, and the Aloha Spirit
complete without a multi-island experience. “When people go they explore and get out
With so much to do, it will come as no
Kiwis also have the option of travelling via
of its people.
Hawai’i Photo Match Competition Kona co A
D
ffee / Chocolate Mac nut prize packs to be wo n
With six beautiful islands, the ‘Islands of Aloha’ are each varied and unique. Whether you are after pure relaxation, cultural experiences or adrenaline pumping adventures – Hawai’i has it all. B
E
Match the correct image with Island name to be in the draw to win one of 5 prize packs. O’ahu
Maui
Moloka’i
Lāna’i
Hawai’i Island
Please email your answers by Monday 9th January 2012 to info@hawaiitourism.co.nz C
Photo Credits || Lady: HTA/Tor Johnson
F
December - January 2011/2012
Kaua’i
19
Pearl Harbour
O’ahu In more good news, the Virgin Australia group of airlines now codeshare on HA services between Sydney and Honolulu. HA CEO Mark Dunkerley said the codeshare was an exciting step forward for both companies. “Hawaii is one of the fastest-growing leisure markets from Australia, and no airline serves Hawaii as comprehensively as we do, with over 170 flights each day from Honolulu to and between the islands,” said Dunkerley. The airline has also committed to five new A330-200 aircraft for delivery between 2013 and 2015, with purchase rights for an
150 daily jet flights among the Hawaiian Islands
additional three A330s. “Adding these additional A330-200s to our fleet over the next four years will support the continued expansion of our network and replacement of our current 767-300s,” said Dunkerley.
Non-stop flights from Hawaii to 10 cities on the U.S. mainland Flights from HNL to MNL, OSA, PPG, PPT, SEL, SYD & TYO
The new A330s are more fuel-efficient than the B767s and have a longer operating range, giving HA the option to open new nonstop routes between Hawaii and points throughout all of North America and eastern Asia. Going forward, Walshe said the plan was to continue working cooperatively with wholesalers and put pressure on airlines to increase access because “there are still more opportunities”.
December - January 2011/2012
He urged agents to start the Ke Kula training modules, for a chance to go on the annual famil. “There are around 250 agents in New Zealand who have completed it. It is extensive but valuable. It means you are one step
Tel 09 977 2227 email: hawaiian@walshegroup.com
20
ahead of the customer when they come in. www.gohawaii.com www.hawaiianair.com
Photo Credits || Girls: HTA/Sri Maiava Rusden | Water, Palms: HTA/Kirk Lee Aeder
Summer recipes Hawaiian fruit salad 1 cubed pineapple (or can of chunks) 1 can fruit cocktail 1 cup mandarin segments 1/2 cup shredded coconut 1 cup plain yogurt or sour cream 1 cup miniature marshmallows 1/2 cup raisins 1/4 cup pecans light rum. Add cubed ice and stir to Combine, mix well and chill for three
mix. Float dark rum over the punch.
1/2 cup chopped macadamia nuts
hours.
Do not stir into the punch.
1/3 cup butter
Hawaiian fruit punch 4 cups orange juice
Banana-pineapple upside down cake
4 cups guava juice
3/4 cup sugar
Gradually add beaten egg, sift flower,
4 cups pineapple juice
1 egg
baking powder and salt. Fold in banana.
1/2 cup red grenadine
3/4 cup milk
Melt butter and sprinkle brown sugar
1 cup ginger ale
2 cups flour
through it on bottom of square pan.
3 cups light rum
2 t. baking powder
Add crushed pineapple and chopped
1/2 cup dark rum
1/2 t. salt
macadamia nuts. Pour batter over this
Pour chilled juices into a large bowl,
1 mashed banana
mixture and bake in pre-heated oven of
add grenadine, ginger ale and the
1 cup crushed pineapple
180 degrees for 20-30 minutes.
2/3 cup brown sugar Cream together butter and sugar.
Win a pair of Maui Jim Pau Hana unisex sunglasses valued at $395.95 Maui Jim has launched a new range for style
allowed to filter through certain areas, while
During a long day in the harsh New Zealand
conscious people who want a high quality
less in places where protection is paramount.
sun I didn’t squint, even when on the water,
product to protect their eyes from harmful
Maui Jim’s latest range of fashion
and my eyes didn’t get tired as they often do. The Pau Hana’s certainly made me realize
for smaller faces that comes in black with
how bad my other glasses were,” Traveltrade
can be found in a range of frames, from
dark brown interior and neutral grey lenses;
editor Rebecca Williams.
fashion-forward to retro-aviators, crafted
Tokyo tortoise with Maui Rose lenses; honey
from lightweight, highly durable acetate or
with HCL bronze lenses; or dark tortoise
titanium with anti-corrosive hardware.
with green interior and Maui HT lenses.
Maui Jim’s newest range Maui Gradient
Maui Gradient features a darker coating at
“The glasses are incredibly light with
the top that gradually gets lighter moving down
fantastic polarized lenses that allow colours
the lens. So an appropriate amount of light is
to stay bright while protecting your eyes.
Photo Credits || Lei, Fruit: HTA/Tor Johnson
Follow Maui Jim on Facebook or Twitter at @OfficialMauiJim.
To enter the draw to win a pair visit:
mauijim.com and tell us three styles in the
Maui Gradient range. Email your answer to rebeccaw@traveltrade.co.nz by January 15.
December - January 2011/2012
sunglasses includes Pau Hana, a unisex frame
UVA, UVB and UVC rays.
21
news california
Golden Gate Bridge, San Francisco
California puts on a nice spread The Sunshine State brings a lot to the table outside of the gateway cities and with more Kiwis arriving than ever before, the tourism board wants visitors to spread out and enjoy the regional highlights, writes Rebecca Williams.
Joshua Tree
Last year a record number of Kiwis
sell the state backwards said Freedman.
visited California, a staggering
Adventure World has also tapped
174,619 people, and 2011 is tracking
into the authentic experiences offered
similar growth.
by the state with a new range of trips.
The Hotel Price Index from Hotels.
“North America is one of those
com has four US cities in the top ten
destinations that’s just so diverse,” said
international destinations for Kiwis
Adventure World marketing manager
during the first half of 2011. Las
Melissa Harris.
Vegas was the most popular with San Francisco, New York and Los Angeles also ranking.
collection of tours to North America –
Visit California account director Tristan Freedman said California it remains the strongest American
The three-day California Wine Country self-drive tour is priced
destination for Kiwi travellers the
from $522 and explores the lush
key for trade going forward is adding
vineyards, gentle pastoral landscapes
on some extra nights outside of the
and rolling hills of the Napa and
gateway cities.
Sonoma wine country.
“Kiwis know about Los Angeles and San Francisco but our key message is
It will also be a big 2012 for San Francisco with the Golden Gate Bridge
to explore the entire state – get in a car
celebrating its 75th anniversary with 75
and drive.”
tributes throughout the year.
He said clients going to Los Angeles and Disneyland could drive a couple
Mt Shasta
a collection we’re proud to say offers up a huge variety of experiences.”
represents good value for Kiwis and
Napa Valley
“That diversity is something that has been showcased in our latest
The city will host a range of celebrations in conjunction with
of hours to San Diego and see the zoo,
the Bay Area Discovery Museum,
Seaworld and Legoland. They could
California Academy of Sciences,
also check out resort city Palm Springs
California Historical Society,
for a couple of nights.
Exploratorium, Golden Gate Brass Band
“It is about showcasing the beauty of fly and drive such as the coastal drive from San Francisco to Los Angeles,
and YMCA San Francisco. Most events will be free. In theme park news, Warner Bros.
trips to Yosemite National Park or Lake
Entertainment and Universal Parks
Tahoe.”
and Resorts
Freedman also recommended a stay in Napa Valley. The region has a huge
Have confirmed that The Wizarding World of Harry Potter – a fully
range of wineries and offers food, spas,
immersive environment which debuted
golf and hot springs. It is a one and a
in Orlando in June 2010 – will open
half hour drive from San Francisco.
at Universal Studios Hollywood. The
To bone up on driving distances, regional highlights and suggested
opening date had not been announced as Traveltrade went to print.
itineraries the California Expert
22
Photo Credits || Visit California
programme, which was launched last
traveltrade.visitcalifornia.com
year, equips trade with the knowledge to
www.adventureworld.co.nz
Lake Tahoe
CALIFORNIA
Creative options On the back of a bumper season, Creative
Grand Canyon ranch, see the sun rise above the
Holidays has released an expanded USA and
Canyon and take in the views on an exclusive
Canada programme anticipating further growth
helicopter flight below the rim of the Canyon.
as travellers recognise the great value for money a North American holiday represents. “We’ve experienced double-digit growth on
Price includes Las Vegas hotel transfers, ground transport to Grand Canyon Ranch, overnight accommodation in a genuine pine
our USA and Canada program with some of
cabin or authentic Indian Tipi, two western-
the strongest performing areas of Las Vegas,
style meals, champagne welcome drink at the
Anaheim and New York set to yield great results
ranch, campfire with live cowboy entertainment
again in 2012,” said Creative Holidays managing
and helicopter flight into the Grand Canyon.
director Paul McGrath.
Departs daily.
“Increasing in popularity are regional experiences and in response we’re offering more product in the areas of Lake Tahoe, Grand Canyon
Three-night Bones Bay Lodge Orca’s and Bears priced from $3098 per person, twin share. Clients can stay and explore Canada’s West
North, Anchorage, Cape Cod, Philadelphia,
Coast marine and native wildlife in their
Niagara Falls, Key West and San Antonio in the
natural habitats staying at the Bones Bay Lodge.
US. In Canada we’ve expanded into the regional
View and photograph porpoises, white-sided
locales of Vancouver Island such as Tofino and
dolphins, seals, sea lions, eagles and herons and
Port Hardy, Whitehorse and Dawson in the
join expert local guides to observe grizzly and
Yukon, Alberta’s Waterton, Ontario, Tremblant in
black bears.
Quebec as well as Baddeck and Charlottetown in Atlantic Canada.” McGrath said with more than 20 new hotel
Price includes round-trip seaplane airfare from Vancouver, welcome orientation, guides, all meals and snacks, wine with dinner, all
options across North America and Canada and
non-alcoholic beverages, six to eight hours of
a diverse selection of new sightseeing choices,
guided wildlife touring daily, all-weather gear
there is something for everyone.
and Whale Interpretive Centre donation at
“Our 2012 program also has more valueadded deals than ever before with the
Telegraph Cove. Creative Holidays’ 2012 USA & Canada program includes comprehensive product and
Throughout the year, we continue to work with
information in dedicated sections including;
our suppliers to offer new deals, specials and
car hire and self drive, Las Vegas, Anaheim,
bonuses over and above what is published in
Los Angeles, San Diego, San Francisco and
the brochure. This means agents can call us and
regional California, Seattle and the north west,
secure the best price for their clients.”
New York, Washington DC, Boston, Chicago,
Key new product in the 2012 brochure
• Anaheim – Home to Disneyland, “the happiest place on earth” as well as Knott’s Berry Farm and the OC with its famous beaches. • Los Angeles – Check out the Hollywood walk of fame, Universal Studios, Venice Beach, Rodeo Drive, and the Farmers Market. • San Diego – Discover the famous San Diego Zoo, and get up close to Shamu the killer whale at Seaworld • San Francisco – Enjoy a clam chowder at Fisherman’s Wharf, take a Golden Gate Bay Cruise and visit Alcatraz Island. WHAT’S NEW FOR 2012? 3 hotels including: • Viceroy Santa Monica, Los Angeles • Parc 55 Wyndham, San Francisco • Taj Campton Place, San Francisco 2 tours including: • Surf City Tour from Anaheim to explore Huntington Beach • Take the TMZ Hollywood Tour to find out the places celebs like to party and play. Book online using i-CREATE in your own time and ‘Earn More’, or call our team of travel specialists.
Orlando and Miami, New Orleans, Memphis
includes one-night Grand Canyon Overnight
and the regional south, Rocky Mountaineer,
and Sunrise priced from $666 per person,
western and eastern Canada.
twin share A unique chance to experience an authentic
THINGS TO SEE AND DO
December - January 2011/2012
competitive brochure prices just the start.
20 Bro 12 out chure NO W!
www.creativeholidays.com
0800 652 441 23
canada/alaska
Walk on the wild side Kiwi baby boomers are getting off the beaten track to discover the
celebration of cowboy and Indian culture with a rodeo, chuckwagon
reporting strong interest in self drive and wildlife itineraries.
races, theatre shows, an Indian village and agricultural attractions.
“Self drives have never in the past sold for Kiwis,” said World
acrobatics, motorcycle tricks and stage performances with singing and
road was never very appealing but recently we had a sudden surge in
dancing.
wanting to do their own thing with the safety and security in knowing
Bear necessities
that the hotel is booked when they get there.”
Wildlife viewing has become a major highlight for Kiwi travellers over
Houston said clients have finally realised that driving in North America is not as difficult as they think. “We provide comprehensive itineraries with maps and things to do when you’re there. Most people are booking the cars with GPS units now anyway so that makes it even easier to get around.” Houston said World Journeys has seen a number of agents take advantage of their itineraries on self famils, which may be a large part of the reason that self drives are selling as well as they are. “We’ve sent some agents up to Canada and Alaska on their own self famils and that’s really helped a lot,” said Houston. “They’ve come back and been very proactive in selling it.” Cruising Canada and Alaska is also a big seller with this market. Houston said one of 2012’s summer cruise tours has sold out before the
December - January 2011/2012
Make sure clients don’t miss the night-time show which consists of
Journeys director Kim Houston. “Driving on the other side of the bookings for self drive Canada and Alaska. I think it’s about people
year has even started. “One of our cruise journeys, Breathtaking Canada and Alaska, which is due to go next July 2012 has sold out now aside from one gentlemen share,” said Houston. “We’ve closed that tour off at 38 people so that
the years. Accommodation like the Knight Inlet Lodge and the Great Bear Nature Lodge in Canada gets clients up and close and personal with the big furry brutes. Houston said the bear viewing trips have become so popular that WJ is adding more bear options to their new brochure. “We’re putting some more bear viewing packages in our brochure which comes out in January and we’ve got quite a selection,” said Houston. “Some of the bear viewing lodges can be expensive to stay at but they are an amazing experience. “We have the basic bear lodgings where you’re not staying in luxury but for those who do want the frills, Knight Inlet Lodge is great. We’ve got options for everyone.” Houston said it is not guaranteed that everyone will see the bears but it is highly likely they will come across them at some point during their trip. “We’ve never had anyone come back not having seen a bear. Clients
sold extremely well. It included the Calgary Stampede, a Holland
are with professionals who know where they’re going to be, they know
America cruise and touring through the Rockies. It’s fantastic that it
how to approach them and to let them know you’re coming.”
sold out before the year ended.”
24
Next year marks the 100th anniversary of the Calgary Stampede, a
delights of Canada and Alaska independently with wholesalers
Photo Credits || Bear: World Journeys
Grizzly Bears of Knight Inlet costs from $3595 per person, twin share
Okanagan wine country
Lake Louise
for four days, three nights departing daily from Vancouver from May 17 to October 13, 2012. Note the lodge is closed from July 25 to 31. For Alaska, the wholesaler has a Bears, Whales and Glaciers six-day tour where clients travel by seaplane from Juneau to view the bears of Admiralty Island and experience the whales and glaciers of Glacier Bay National Park. It is priced from $2998 per person, twin share.
Canada & Alaska World Journeys bring you the best of Canada and Alaska, with years of experience and personalised service.
Peregrine joins the action For clients who want to kick it up a notch, Peregrine recently introduced a new North America programme, which includes a 10-day Canadian Rockies adventure. The trip is targeted at the more active and includes a day in Yoho National Park where activities consist of canoeing on Emerald Lake, rafting on Kicking Horse River or walking the trails overlooking Travelling via Lake Louise to Banff, there are opportunities for canoeing, cycling, wildlife watching, hiking or relaxing in the hot springs. The itinerary includes a guided walk on the Athabasca Glacier, hiking in Jasper National Park and a final day exploring Vancouver before crossing the border, back to Seattle. “We have considered entering the US market for a number of years,” said Peregrine destination manager Steve Wroe. “Peregrine clients have shown interest in the National Parks and diverse history that has shaped North American culture.” The Canadian Rockies adventure begins and ends in Seattle and costs from $3139 per person, twin share, including accommodation, transport, services of a professional tour leader, sight-seeing and entrance fees to National Parks. There are six departures between June and September, 2012.
Photo Credits || Okanagan : World Journeys
Call now on
(09) 360 7311 E. info@worldjourneys.co.nz www.worldjourneys.co.nz
December - January 2011/2012
• The Canadian Rockies • The Calgary Stampede • Lakes, glaciers & coastal fjords • World class rail journeys • Luxury lodges and resorts • Wildlife and culinary experiences • Escorted itineraries • Small-ship cruising • Private car touring (with driver)
Takakkaw Falls.
25
Adventure Alaska Bering Sea Crab Fishermen’s Tour Clients can join the crew of the Aleutian Ballad, a famous crab boat seen on season two of the Deadliest Catch. They will set out on the waters of coastal Ketchikan and relax in the vessel’s heated and sheltered outdoor amphitheater as they explore the scenery of Alaska. The fishing crew will haul up crab pots and long lines revealing all manner of sea life including Alaskan king crab, snow crab, shark, octopus, prawns and rock fish. The catch is then placed into an on-deck tank for them to view and interact with. Throughout the tour clients will hear stories of the men who have spent their lives working at sea. Common tour sights include bald eagles, seals, sea lions and whales. 56degreesnorth.com
Denali ATV Adventures
Winter activities in Canada’s national parks
Clients will travel deep into the Alaskan bush on their own ATV (4x4 bike). They can choose from one and two-person side-by-side ATVs. There are four different tours throughout the day, for twoand-a-half to four hours, basic to rugged. They can travel along the Alaska Range or down the famous Stampede Trail – there’s even a midnight to sunset trip. Transportation from all Denali area lodging facilities. DenaliATV.com
Arctic Circle Adventure Poles fit for a prince
Exploring Alaska’s Arctic and touring the famous Dalton Highway
Cross-country skiing, Lake Louise, Banff
chance to mush a team of huskies
is one of the best experiences your clients will have. They can visit
National Park, Alberta
through Kluane National Park and
the Alaska pipeline, cross the Yukon River and the Arctic Circle,
Reserve.
explore arctic tundra, visit the Nunamuit village of Anaktuvuk
Clients can check out tree-lined cross-country trails or fly downhill in
Pass, cross the Arctic Coastal Plain and reach the shores of the
waist-deep powder. And if they’re up
Go waterfall ice climbing
Arctic Ocean. One day and overnight summer adventures are
for more rustic adventure, make sure
Banff, Jasper, Yoho, and Kootenay
available but they can also discover winter in the Arctic. Multi-
they try the famous Skoki Lodge, where
National Parks, Alberta and British
night Arctic Circle Aurora Adventures place them directly under the
Prince William and the Duchess of
Columbia
Auroral Oval. While at base camp in Coldfoot they can add a dog
Cambridge visited in the summer.
Get seriously soaked Radium Hot Springs, Kootenay National Park, Alberta
Some 1000 waterfalls exist through the Canadian Rockies, making it one of the world’s premier waterfall ice climbing destinations.
sled ride, Brooks Range safari or aurora viewing excursion. northernalaska.com
Kenai Fjords Glacier Lodge Kenai Fjords Glacier Lodge is the only lodge located within Kenai
Plan a below zero family boil-up
Fjords National Park. Before arriving at the lodge clients can start
and the icy Mount Rundle, clients can
Winter picnicking, Waterton Lakes
their journey in Seward with a marine wildlife and glacier cruise
wade shoulder-deep into the soothing
National Park, Alberta
where they will see whales, otters, puffins, sea lions and more.
Surrounded by snow-covered trees December - January 2011/2012
Here’s one for the bucket list. A
mineral-rich waters. Perfect after a long day’s skiing.
Clients can bundle up the family and
Once at the lodge, daily activities include guided sea kayaking,
head out for a picnic along the lake,
group canoe paddles, glacier moraine explorations and interpretive
stopping at one of the park’s enclosed
programmes. They can end each day with a walk along the
camp kitchens. Cook lunch over a
shores of Pedersen Lagoon Wildlife Sanctuary or enjoy an evening
Dog sledding, Kluane National Park and
wood stove, seasoned with a dose of the
naturalist programme. Choose from two to four-day packages.
Reserve, Yukon
stunning Rocky Mountains.
Mush ado about winter
26
kenaifjordsglacierlodge.com
Our network. Your springboard. We fly to over 170 destinations. Air Canada provides daily service from New Zealand via Sydney, non-stop to Vancouver with connections to all of Canada and beyond. Go to aircanada.com or call us on 0508 747 767.
BEST AIRLINE NORTH AMERICA
bali/indonesia
Into Indonesia As the largest archipelago in the world with over 17,500 tropical islands Indonesia is an explorers paradise and it’s an area that few Kiwis have discovered, writes Hayley Barnett.
December - January 2011/2012
Lombok Airport
Marriott Bali Courtyard
Pullman Jakarta Central Park “Surfers seem to be the most well travelled
Visit Indonesia Tourism Office marketing
people out to places that are less developed
manager Craig Gibbons said Bali is the main
than Bali and its surrounding islands, which
tourist type in Indonesia travelling from the
drawcard for most Kiwis but getting them
are known for their five-star resorts and
northern tip of Sumatra all the way down across
beyond their comfort zone is not an easy task.
exclusive retreats.
to Indonesian Timor. That’s where we see Kiwi
The tourism office only keeps a record of
“Our main goal is to promote Indonesia
Australian figures, but Gibbons said the numbers
beyond Bali,” said Gibbons. “It’s a very big
reflect much the same pattern for Kiwi travel.
country. The further east you go away from
surfers ending up. They’re often in places that are not high on the tourism radar.” For those clients who like their creature
“Last year we had 750,000 Australians visit
Bali the infrastructure declines a little and so it
comforts, Gibbons suggests sticking to the
Indonesia and of that figure 730,000 only went
usually only attracts the more intrepid tourist.”
Western side of the country where places like Java
to Bali,” said Gibbons. “Sometimes they go onto Lombok, but not much further.” Gibbons said the challenge lies in getting
28
From New Zealand, those ‘tourists’ are often surfers, attracted by the country’s impressive waves and isolated beaches.
and Sumatra offer a range of five star resorts. Meantime, the Indonesian side of Borneo is a haven for adventure based activities, as well
as flora and fauna expeditions and clients might even come across orangutans. “If clients are interested in history and
Indonesian Paradise is priced at $2918 per person including local payment.
per cent discount. The children’s treatment package encompasses a massage, facial, manicure
culture there’s a lot of organised tours running
New airport for Lombok
through Sumatra and Java. Travel agents in
The brand new Lombok International Airport
New Zealand can book through Garuda, Orient
(LOP) can now receive A330s and Boeing
Holidays and Geckos,” said Gibbons. “To travel
767s. Located in Central Lombok, 40km
Ayana’s social media deal
to the eastern side, to places such as Sulawesi,
south of Mataram Selaparang Airport, LOB
Ayana Resort and Spa Bali has launched an offer
Flores and Papua, it becomes more of an
can accommodate three million passengers
for Facebook and Twitter fans, with a bonus
independent trip for people who are interested
a year.
resort credit for all bookings. Valid until June
in trekking and diving.” Gecko’s Adventures, who specialise in tours
and pedicure and can choose from edible ingredients like chocolate, strawberry or honey.
30, 2012 the ‘like-to-tweet’ offer is priced from
Independent Indonesia
$219 for a room per night and $666 for villa per
for clients aged 18 to 35, do a 22-day Indonesian
The Travelfish.org iPhone app guide to Bali has
night, with an additional resort credit of $50
Paradise tour which takes in a large chunk of
been released in AppStores globally. The app
per room for bookings of less than three nights,
the country.
features more than 20 destinations across Bali
and $100 per room for bookings of three nights
including Kuta, Legian, Seminyak, Ubud, Sanur,
and more.
“When people think of Indonesia they usually only think of Bali beach resorts but there’s much more to it than that,” said Gecko’s
Lovina and Nusa Lembongan.
Accor’s new Jakarta addition
representative Jane Reed. “Travelling is about
Spa time with Marriott
Accor recently opened the Pullman Jakarta
immersing yourself in the local culture,
The Courtyard by Marriott Bali Nusa Dua has
Central Park (PJCP), an upscale hotel targeting
grassroots adventure, getting off the beaten
opened C Spa, which offers treatments to both
business travellers.
track, interacting with the locals, getting on
children and adults.
and off local transport - it’s about having an authentic experience.” This is the first year the programme has been
Located in Podomoro City Super Block,
The spa consists of three treatment rooms
the hotel is attached to the shopping complex
for couples, three single treatment rooms,
Central Park and is easily accessible from
plus a lounge for manicures, pedicures and
Sudirman Central Business District area.
introduced but Reed said it is slowly building
massages. Guests booking a three-treatment
and they have some good forward bookings out
package will receive a 15 per cent discount,
Central Park start from A$147 per room
of New Zealand for 2012.
while booking four treatments receives a 30
per night.
Opening room rates at Pullman Jakarta
December - January 2011/2012
Experience Our New Executive Class Product Offering a daily service to Indonesia from Australia, with direct connections from New Zealand
Contact your preferred travel agent or call Garuda Indonesia on 09 366 1855 nz artwork.indd 1
29/11/2011 4:55:31 PM
29
Indonesia toolkit Currency: Indonesian Rupiah (IDR) Languages: Indonesian and English Airport: Ngurah Rai Airport (Denpasar) Population: 3,891,000 Time Zone: GMT +8 Where to stay Kuta, Nusa Dua and Sanur have family friendly accommodation and there is a range of affordable hostels in Kuta. Ubud is great for romantic getaways and Jimbaran has many luxury resorts and villas.
Transport Karangetang Volcano, North Sulawesi
Clients can choose to get around by taxi, mini vans and bicycle, but make sure they are aware that traffic is heavy in Kuta, Legian and Denpasar.
Climate Bali has a tropical climate with a year round average temperate of 30°C. In the highlands the temperature is colder and ranges from 16°C to 26°C. Bali’s wet season starts in October and ends in April. The dry season starts in May and ends in September.
Food Bali offers traditional meals that include meat served with steamed rice and vegetables. Some common local dishes include Nasi Campur, Lawar, and Bebek Betutu.
Getting there Garuda Indonesia (GA) flies from Sydney and Melbourne to Bali several times a week. They also fly from Sydney and Melbourne direct to Jakarta with domestic connections
Gecko’s Lombok Tour
down to Bali. Some GA airfares include trans-tasman flights with Air New Zealand (NZ) from Auckland, Wellington and Christchurch. NZ also has fares with GA which have an option of flying via Perth to or from Bali. If clients are flying domestically through the
December - January 2011/2012
Indonesian archipelago, GA offers discounts on some domestic flights when you purchase in New Zealand along with an international GA ticket. It’s free to join Garuda’s frequent flyer programme. The direct flight from Sydney to Ngurag Rai Airport is 5 hours and 45 minutes long.
30
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December - January 2011/2012
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agent lowdown
Christmas Special All of our Christmas Agents receive a Christmas Present from the team at Traveltrade.
The United Travel team (l-r) Mayank; Edie; Connie and John John Backhouse Tracey Le Lievre
United Travel Hamilton
Air NZ Holidays Hastings
HWT Mairangi Bay 1. What has been the highlight of 2011 for you? Holidaying at Matarangi for
1. What has been the highlight of 2011
Travel Managers Mt Albert 1. What has been the highlight of 2011
and hubby in Fiji and Noosaville.
1. What has been the highlight of 2011
2. How will you celebrate the holiday
for you? Daughter’s wedding 2. How will you celebrate the holiday
season? All my family will be
2. How will you celebrate the holiday season? At home with the family.
celebrating Xmas in Fielding.
3. If you could travel anywhere in 2012
3. If you could travel anywhere in 2012
season? On the beach any day the sun is shining 3. If you could travel anywhere in 2012
for you? A six-week family trip to
where would it be? Buenos Aries as
where would it be? A cruise in Europe
where would it be? Croatia because
Europe was unforgettable trip
we never got there and it has been my
in a balcony cabin enjoying the on
I’ve sent so many clients there and
board experiences
all have returned delighted with their
2. How will you celebrate the holiday season? With family and friends - lots of BBQs and relaxing 3. If you could travel anywhere in
husband’s dream. 4. Finish this sentence: All I want for
4. Finish this sentence: All I want
Christmas is a sleep in AND no
for Christmas is great summer
tantrums!
weather and enjoying my family and
holiday 4. Finish this sentence: All I want for Christmas is vodka AND Coke!
my six grand children
2012 where would it be?
ten nights in August
for you? Holidays with my children Anita Gatley
Len Carpenter
A Caribbean Cruise
4. Finish this sentence: All I want for Christmas is peace in my home and world! AND to win lotto!
Jillian Brodie House of Travel Ellerslie 1. What has been the highlight of 2011 for you? Visiting Samoa on holiday Ellen Lee
and staying in the most deluxe room
Harvey World Travel Waipukurau
at the resort. 2. How will you celebrate the holiday
1. What has been the highlight of 2011
season? With family and friends in
for you? Buying a travel agency
Auckland, soaking up the sunshine,
2. How will you celebrate the holiday
visiting local attractions and making
Travel Managers Te Atatu South, Auckland
Air New Zealand Holidays Rotorua
1. What has been the highlight of 2011 for you? Learning that we are going
1. What has been the highlight of 2011
to be grandparents
for you? Visiting the Great Wall 2. How will you celebrate the holiday
2. How will you celebrate the holiday
season? Spending time with
season? With family followed by our
my family in Wellington and
daughter’s wedding
Martinborough
3. If you could travel anywhere in 2012 where would it be? Europe, Eastern
3. If you could travel anywhere in 2012
the most of local events such as the
where would it be? To the happiest
Block countries and Croatia, because
and taking 24 family and friends
Ellerslie races
place on earth Disneyland whilst my
I have not been there yet and am
3. If you could travel anywhere in 2012 December - January 2011/2012
Vanessa Conrad-Grigg
season? Chartering Island Escape around Waiheke Island
3. If you could travel anywhere in 2012 where would it be? Africa, it’s
always keen to see new places
daughter is still believing 4. Finish this sentence: All I want for
4. Finish this sentence: All I want
where would it be? Sounds strange but
somewhere I haven’t visited before
Christmas is yummy food AND great
for Christmas is a healthy happy
I really want to go to Norfolk Island
and would love to see animals
fun family times
grandchild AND a wedding that goes
4. Finish this sentence: All I want for Christmas is love AND attention
without a hitch!
roaming in their natural habitat and experience the local culture 4. Finish this sentence: All I want for Christmas is AND great weather, winning lotto ticket and good company
32
Frances Webster
Thanks for your support in 2011! Happy Holidays from all the SQ Team
Francis Travel Marketing wish the travel industry a very Merry Xmas & a Happy New Year
xmas cheer
from the team @ Meri kirihimete me hari tau hou. Merry christmas and a happy new year.
you all. Merry Christmas toStopover packages & day trips We really hope you have a ball. 4WD Safari’s & desert camps Thanks for the bookings, Hotels, Resorts & Apartments support and all, Dubai Guaranteed early check-in r, t yea we’ll see you nex “Wishing you all a thel! Middle East & Mediterranean a cal give us All
Merry Xmas & Happy EARLYBIRD OFFERS AVAILABLE New Year – Villa 25, Vanuatu looks forward to working
“ To all our great supporters, thanks and have a very Happy and Safe Festive Season. Richard, Jonas, Maddy, Bianca, and Easter”
with all our industry partners throughout a prosperous 2012.”
Toll Free 0508 100111 www.innovative-travel.com
Thanks to all our trade partners for their continued support. Our very best wishes for 2012 from the team at Innovative.
Have a safe and enjoyable festive season, Europe 2012 Here we come! From David & Tony, Melissa & Adele @ Eurolynx Travel.
Thank you all for your support throughout this year – and we look forward to the next! From your friends at New Caledonia Tourism
emirates.com/nz
Europe. As beautiful as the journey. Discover 29 European destinations and limitless luxury with Emirates service.
Be spoiled for choice when you fly to Europe with Emirates. With four departures daily to 29 exquisite destinations, gourmet cuisine and over 1,200 channels of entertainment on every flight, enjoy the freedom to explore more of Europe than ever before.
Fly Emirates. Keep discovering.
EDB0688
Our European destinations: Amsterdam, Athens, Birmingham, Copenhagen, Dublin*, Düsseldorf, Frankfurt, Geneva, Glasgow, Hamburg, Istanbul, Larnaca, London, Madrid, Malta, Manchester, Milan, Moscow, Munich, Newcastle, Nice, Paris, Prague, Rome, St. Petersburg, Venice, Vienna, Zurich. Air Transport World 2011 Airline of the Year. Emirates flies four times daily to 29 European destinations from New Zealand to Dubai and beyond.Take 30kg baggage allowance in Economy Class, 40kg in Business Class and 50kg in First Class. 1,200 channels of entertainment only available on select aircraft. *Dublin starting from 9th January 2012. For more details visit emirates.com/nz or contact Emirates on 0508 364 728. TM © Rugby World Cup Limited 2008.