QuickDESK (Service CRM Software)
QELOCITY TECHNOLOGIES
QuickDESK
Introduction • Are you still using excel to maintain and track your Clients Contracts and Complaints? • QuickDESK is simple, easy and effective (Desktop or Web Based) application software which helps you to maintain and manage service contracts and complaints.
www.qelocityindia.com
QuickDESK
QuickDESK • QuickDESK-Service CRM Software helps you to maintain record of Active Contracts, Expired Contracts and Renewable Contracts. It has feature of Complaint management where in complaints can be registered, assigned, closed and reassigned.
www.qelocityindia.com
QuickDESK
QuickDESK
www.qelocityindia.com
QuickDESK
Software Features • Unlimited Companies can be created and maintained
• Desktop/ Web Based version Software • Customer,
Product,
Brand,
Contract,
Complaint
master can be created • Contract details record can be maintained along with expired and renewed contract
www.qelocityindia.com
QuickDESK
Software Features • Attachment
option available for attaching unlimited
documents related to Customer • Images and Photos can be uploaded in the system • Complaint master has option like add, assign and close • Adding comments and status on the complaint assigned • Reassigning complaint option available
www.qelocityindia.com
QuickDESK
Software Features • Complete cycle of complaint can be tracked • Reports available in Excel format • Access control and User rights can be defined • Role based security feature available • Single User/ Multi User option available
• Data can be imported through Excel into the system •
www.qelocityindia.com
QuickDESK
Contracts Details • Maintain unlimited Contracts • Contract Master available • Renew existing Contract • Add complaints against an existing Contract • Excel import option available for data import • New Contract and Renew Contract Reports available
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QuickDESK
Complaint Details • Add a new Complaint and assign to an executive • Add comments option available • On closure of Complaint, reason is compulsory • Reassign Complaint available • Reports related to add, assign and reassign can be exported
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QuickDESK
Reporting • Export reports to excel • Search option available for data filteration
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QuickDESK
Data Import • Excel Data import option available for importing Customers Products Brands Contracts
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QuickDESK
Security • Users can be created • Roles can be assigned • User track report available
www.qelocityindia.com
QuickDESK
Thank You
www.qelocityindia.com
QuickDESK
For Demo Contact:
Qelocity Technologies Landline : 022 - 65550577 Mobile : (+91) 9819189777 Email : sales@qelocityindia.com contact@qelocityindia.com Website : www.qelocityindia.com
www.qelocityindia.com