Caregiver Community Guide Summer Fall 2013

Page 1

ǸɑȐȝȨɨȐɑ

ɄȹȹɤȽȨɜɴ ɤȨȇȐ

6XPPHU )DOO (GLWLRQ


$ !( !" %! % # !# $ #$ % &

# # %! "#!' *!& ( % "#! & %$- $ "#! % %/ % % !' % ! 1 :< &# %&# $ 1 &$%! !( # % %$ 1

% 1 ! $$!# $ 1 % ! $& % % ! 1 % #' $ 1 !' # $ 1 !!# !' # $ 2 # (!! - % - #" % # #& $3 1 #%(!# 1 &# &"# % % %#* & - & !#

(!# !# % , $ #$ ! % . * " # + - % $- #& * #

!# ""! % % 2;893 ;770>=;8 ;999 ( * &##*$' - 8<==? " ! 2>9;3 :?>08998 1 ) 2>9;3 :?>0899: . % # !# ' $!#$4* !!/ ! ( $ % . (((/ &##*$' $ % #/ !

7KHVH DUH WKH EXVLQHVVHV WKDW VXSSRUW RXU FRPPXQLWLHV· FDUHJLYHUV /HW·V VXSSRUW WKHP


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

0+ %((%+* **1 ((5 0+ +" " )%(5 .!#%2!./ $ 2! (%*% ((5 /%#*%"% *0 /5),0+)/ +" !,.!//%+* 3%0$ +10 -1 .0!. 0+ $ (" +" 0$!/! .!#%2!./ )!!0%*# 0$! % #*+/0% .%0!.% "+. ) &+. !,.!//%+* # " " " !

7KHVH DUH WKH EXVLQHVVHV WKDW VXSSRUW RXU FRPPXQLWLHV· FDUHJLYHUV /HW·V VXSSRUW WKHP


&DUHJLYHUV 7DNH &DUH RI <RXUVHOI %\ 7KHUHVD &ORXG (DJOH 1HOVRQ

:KDW LV 6HOI &DUH" )LUVW OHW PH VKDUH ZLWK \RX ZKDW 6HOI &DUH LV QRW ³ 6HOI &DUH LV QRW SK\VLFDO K\JLHQH VXFK DV VKRZHULQJ EUXVKLQJ \RXU WHHWK RU FRPELQJ \RXU KDLU 6HOI &DUH LV QRW KDYLQJ D EXII RU EDQJLQJ ERG\ DOWKRXJK H[HUFLVH LV LPSRUWDQW 6HOI &DUH LV QRW KDYLQJ D KXJH DPRXQW RI PDWHULDO WKLQJV RU KDYLQJ ÀQDQFHV LQ RUGHU DOWKRXJK WKDW WRR LV QLFH DQG DGGV WR WKH FRPIRUW RI OLIH 6HOI &DUH LV D SUHYHQWDWLYH IRUP RI PHGLFLQH 6HOI FDUH LV JHWWLQJ UHOLHI IURP VWUHVV E\ HQJDJLQJ VLPSOH \HW SRZHUIXO KDELWV IRU PRUH HQHUJ\ SHDFH KHDOWK DQG EDODQFH 0RVW RI \RX KDYH IDOOHQ ZLWKRXW UHDOL]LQJ LW LQWR WKH UROH RI FDUHJLYHU IRU \RXU SDUHQWV RU RWKHU ORYHG RQHV 'XULQJ WKH FRXUVH RI \RXU FDUHJLYLQJ KRZHYHU \RXU LGHD RI FDULQJ IRU \RXUVHOI EHFDPH ORVW <RX PD\ KDYH WKRXJKW ´, JLYH FDUH EHFDXVH , ORYH WKHP DQG P\ KHDUWIHOW H[SUHVVLRQ RI ORYH LV VXSSRVHG WR EH GRQH LQ VSLWH RI HYHU\WKLQJ HOVH µ :KLOH \RXU KHDUW PD\ EH LQ WKH ULJKW SODFH WKDW LV QRW KHDOWK\ DQG \RXU EDODQFH LV FULWLFDO +DYH \RX HYHU FRQVLGHUHG WKDW \RXU SDUHQWV RU JXDUGLDQV ZHUH UROH PRGHOV IRU VHOIFDUH" :KDW GLG WKH\ GR WR WDNH FDUH RI WKHPVHOYHV" 2Q WKH RWKHU KDQG GLG \RXU GHÀQLWLRQ RI VHOI FDUH FRPH IURP D PHGLFDO RU SK\VLFDO DLOPHQW WKDW UHTXLUHG \RX WR FKDQJH \RXU EHKDYLRU" :KHUH GLG \RX JHW \RXU LGHD RI VHOI FDUH" 6LQFH PRVW RI \RXU EHKDYLRUV EHJLQ ZLWK \RXU FKLOGKRRG UROH PRGHOV WKDW·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

JRLQJ WR H[SUHVV LQ P\ OLIH ³ ZDV , JRLQJ WR EH VHGHQWDU\ RU JHW XS DQG PRYH" , FKRVH WR JHW XS DQG PRYH ,W·V HDV\ WR VHH DQG PDNH MXGJPHQW RQ KRZ VRPHRQH HOVH RXJKW WR EHKDYH DQG QRW ORRN FORVHO\ DW RXUVHOYHV DQG RXU RZQ EHKDYLRU 7KDW·V KRZ PRVW RI XV UHVSRQG WR VRPHWKLQJ QRW FOHDU WR XV ,W LV HTXDOO\ HDV\ WR WU\ WR À[ VRPHRQH HOVH EXW GR QRWKLQJ DERXW RXUVHOYHV .QRZLQJ ZKDW WR GR DQG GRLQJ LW DUH YHU\ GLIIHUHQW 0RVW RI XV DUH IUHH ZLWK RXU RSLQLRQV ZKHQ LW FRPHV WR WHOOLQJ VRPHRQH HOVH ZKDW WKH\ VKRXOG EH GRLQJ DV LI ZH·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·V 1LJKWO\ 1HZV VWDWLQJ WKDW WKHUH DUH QRZ PLOOLRQ FDUHJLYHUV DJH WR FDULQJ IRU DQ ROGHU DGXOW 6L[W\ WKUHH SHUFHQW PRVWO\ ZRPHQ VSHQG QLQH RU PRUH KRXUV D ZHHN FDULQJ IRU D ORYHG RQH 7ZHQW\ QLQH SHUFHQW DUH VSHQGLQJ RU PRUH KRXUV SHU ZHHN LQ WKH UROH RI FDUHJLYLQJ ,Q DQRWKHU UHSRUW IURP WKH 1DWLRQDO $O]KHLPHU·V $VVRFLDWLRQ RI FDUHJLYHUV GLH EHIRUH WKH RQH WKH\ DUH JLYLQJ FDUH WR $QRWKHU RYHUZKHOPLQJ VWDWLVWLF LV WKDW RI FDUHJLYHUV JHW VLFN GXULQJ WKHLU WLPH LQ WKDW UROH $V D VHOI FDUH DQG KROLVWLF VSHFLDOLVW , KDYH D JUHDW XQGHUVWDQGLQJ RI ZKDW LW WDNHV IRU D ERG\ WR VXUYLYH DVLGH IURP IRRG DQG GULQN , DP DOVR RQH ZKR LV LQ DQG KDV EHHQ LQ WKH UROH RI

7KHVH DUH WKH EXVLQHVVHV WKDW VXSSRUW RXU FRPPXQLWLHV· FDUHJLYHUV /HW·V VXSSRUW WKHP


FDUHJLYLQJ DQG , NQRZ WKH WROO LW WDNHV RQ RQH·V ERG\ $V WKH VHJPHQW RI RXU SRSXODWLRQ WKDW WDNHV FDUH RI HYHU\RQH HOVH FDUHJLYHUV DUH WKH RQHV ZKR KDYH EHHQ IRUJRWWHQ ,I RXU FDUHJLYHUV GRQ·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·W SULRULWL]H VHOI FDUH RU DUH WRR QXPE IURP VWUHVV WR PDNH WKH FKDQJH 2WKHUV MXVW GRQ·W NQRZ ZKDW WR GR DQG QHHG JXLGDQFH :KHQ \RX VHSDUDWH \RXUVHOI IURP GRLQJ ZKDW LV UHTXLUHG IRU \RXU KHDOWK \RXU OLIH IRUFH ZLOO OLWHUDOO\ GU\ XS ³ \RXU HQHUJ\ ZLOO EH DOO JRQH 0DNLQJ WLPH WR FRQQHFW DQG VWD\ FRQQHFWHG WR \RXU 6RXUFH UHSOHQLVKHV \RXU HQHUJ\ DQG OLIH IRUFH 2QFH \RX FRPH WR WKH UHDOL]DWLRQ WKDW VHOI FDUH LV D QHFHVVLW\ KRSHIXOO\ \RX ZLOO WKHQ EHJLQ WR PDNH D FKDQJH <RX KDYH WR EH WKDW ´0DQ LQ WKH 0LUURU µ <RX KDYH WR EH ZLOOLQJ WR ORRN DW \RXUVHOI KRQHVWO\ DV D FDUHJLYHU DQG WUXO\ VHH KRZ \RX DUH WUHDWLQJ \RXUVHOI :KDW \RX DUH LPDJLQJ IRU \RXUVHOI" :KHQ \RX VHH D EHKDYLRU \RX OLNH \RX ZLOO W\SLFDOO\ ÀQG D ZD\ WR HPXODWH WKDW EHKDYLRU DQG WKHQ \RX FDQ EHFRPH WKDW :KR LV WKH HSLWRPH RI VHOI FDUH LQ \RXU PLQG" 7KHUH DUH IRXU LPPHGLDWH WKLQJV \RX FDQ EHJLQ WR LPSOHPHQW DV D VWDUWLQJ SRLQW ³ VHW ERXQGDULHV WKDW SURYLGH D OLPLW DQG HQFRXUDJH VHOI FDUH SXW V\VWHPV LQWR SODFH VR WKDW \RX FDQ JHW DZD\ IRU VHOI FDUH WLPH D FDUHJLYHU UHTXLUHV D PLQLPXP RI RQHKDOI GD\ HDFK ZHHN IRU WKHPVHOYHV³PRUH LV EHWWHU FKDQJH KRZ \RX WKLQN DQG VSHDN XVLQJ PRUH SRVLWLYH ZRUGV DQG XVH WKH SRZHU RI WKH EUHDWK IRU VWUHVV UHOLHI , XQGHUVWDQG WKDW WKHVH VXJJHVWLRQV PD\ VRXQG D OLWWOH RYHUZKHOPLQJ

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·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ÀUPLQJ ´0\ EUHDWK LV 'LYLQH OLIH ÁRZLQJ LQ DQG WKURXJK PH DV YLWDOLW\ DQG HQHUJ\ µ $V D FDUHJLYHU \RXU VHOI FDUH EHKDYLRUV KDYH WR FKDQJH 0DNH LW D WRS SULRULW\ LQ RUGHU IRU \RX WR PDLQWDLQ \RXU KHDOWK DQG HIIHFWLYHQHVV 7KH LPSRUWDQW WKLQJ WR UHPHPEHU LV LI \RX GRQ·W JLYH FDUH WR \RXUVHOI LW ZRQ·W KDSSHQ 7KHUHVD &ORXG (DJOH 1HOVRQ LV D 6HOI &DUH 6SHFLDOLVW 6SHDNHU &RDFK DQG $XWKRU RI 1XUWXUH <RXU 6RXO 7KH ,PSRUWDQFH RI 6HOI &DUH IRU &DUHJLYHUV ZKR KDV EHHQ SUDFWLFLQJ DQG WHDFKLQJ VHOI FDUH KDELWV IRU RYHU \HDUV 6KH LV DOVR D WKLUG JHQHUDWLRQ KROLVWLF VSHFLDOLVW ZZZ 7KHUHVD&ORXG(DJOH FRP

7KHVH DUH WKH EXVLQHVVHV WKDW VXSSRUW RXU FRPPXQLWLHV· FDUHJLYHUV /HW·V VXSSRUW WKHP


(QHUJ\ 0DQDJHPHQW (QWHU 3HRSOH 3ODFHV DQG 7KLQJV WKDW $GG WR RU 'HSOHWH \RXU (QHUJ\ ,QFUHDVHV )HHGV 0\ (QHUJ\ GR DW OHDVW RQFH D GD\

'HFUHDVHV 'UDLQV PH RI (QHUJ\ DYRLG DV PXFK DV SRVVLEOH

2EVHUYH IRU \RXUVHOI ZKDW OLJKWV \RXU ¿UH 3D\ VSHFLDO DWWHQWLRQ WR ZKDW JLYHV \RX VPLOHV DQG D JRRG IHHOLQJ LQVLGH \RXUVHOI 0DNH D QRWH RI ZKDW OLJKWV \RXU ¿UH DQG SD\ DWWHQWLRQ WR WKH SHRSOH DURXQG \RX IDPLO\ IULHQGV FR ZRUNHUV FOLHQWV 6XEPLWWHG E\ &HOHEUDWH &DUH*LYHUV //&

7KHVH DUH WKH EXVLQHVVHV WKDW VXSSRUW RXU FRPPXQLWLHV· FDUHJLYHUV /HW·V VXSSRUW WKHP


7DPP\ *DU\ 2ZQHU

*DWHZD\ 'ULYH ‡ 0RQURHYLOOH 3$ ‡ )D[ DGVSHFSJK#DRO FRP ‡ ZZZ DGVSHFSJK FRP

!

"

7KHVH DUH WKH EXVLQHVVHV WKDW VXSSRUW RXU FRPPXQLWLHV· FDUHJLYHUV /HW·V VXSSRUW WKHP


7ZLOLJKW :LVK )RXQGDWLRQ 0DNLQJ WKH :RUOG D 1LFHU 3ODFH WR $JH 2QH :LVK DW D 7LPH ,Q 0D\ &DVV )RUNLQ ZDV KDYLQJ OXQFK DW D GLQHU LQ 'R\OHVWRZQ 3D $IWHU QRWLFLQJ VHYHUDO HOGHUO\ ZRPHQ VWUXJJOLQJ WR SLHFH WRJHWKHU FKDQJH WR SD\ IRU WKHLU ELOO &DVV DQRQ\PRXVO\ SDLG IRU WKHP 7KHLU JUDWLWXGH IRU KHU VLPSOH JHVWXUH LQVSLUHG &DVV WR IRXQG WKH 7ZLOLJKW :LVK )RXQGDWLRQ WKH ÀUVW QDWLRQDO QRQ SURÀW VHQLRU ZLVK JUDQWLQJ RUJDQL]DWLRQ GHGLFDWHG WR JUDQWLQJ WKH ZLVKHV RI VHQLRUV $W WKH 7ZLOLJKW :LVK )RXQGDWLRQ RXU PLVVLRQ LV WR KRQRU DQG HQULFK WKH OLYHV RI GHVHUYLQJ VHQLRUV WKURXJK ZLVK JUDQWLQJ FHOHEUDWLRQV $QG RXU YLVLRQ LV WR PDNH WKH ZRUOG D QLFHU SODFH WR DJH RQH ZLVK DW D WLPH µ VWDWHV &DVV 7ZLOLJKW :LVK FHOHEUDWHV VHQLRUV DQG PDNHV GUHDPV FRPH WUXH E\ JUDQWLQJ ZLVKHV IRU UHFLSLHQWV ZKR GR QRW KDYH WKH DELOLW\ WR IXOÀOO WKHLU RZQ ZLVKHV :LVK *UDQWLQJ SURYLGHV D PHDQLQJIXO ´WKDQN \RXµ IRU D VHQLRU·V OLIH RI VHUYLFH WR RWKHUV :LVKHV DUH SDLG IRU WKURXJK ORFDO IXQGUDLVLQJ HYHQWV SULYDWH GRQDWLRQV DQG E\ ORFDO EXVLQHVVHV GRQDWLQJ WKHLU SURGXFWV RU VHUYLFHV QHFHVVDU\ WR IXOÀOO WKH ZLVK /RFDOO\ WKH :HVWHUQ 3HQQV\OYDQLD &KDSWHU RI WKH 7ZLOLJKW :LVK )RXQGDWLRQ ZDV IRUPHG LQ ,W FRQVLVWV RI PHPEHUV IURP :HVWHUQ 3$ FRXQWLHV $OOHJKHQ\ :HVWPRUHODQG :DVKLQJWRQ DQG %XWOHU DQG LV RQH RI WKH ODUJHVW FKDSWHUV LQ WKH )RXQGDWLRQ ´:H DUH YHU\ SURXG RI RXU :HVWHUQ 3$ &KDSWHU 6LQFH ZH KDYH JUDQWHG RYHU ZLVKHV DQG FXUUHQWO\ KDYH ZLVKHV ZH ZLOO EH JUDQWLQJ RYHU WKH QH[W IHZ PRQWKV +RZHYHU ZH DUH DOZD\V ORRNLQJ IRU GRQDWLRQV YROXQWHHUV DQG QHZ ZLVKHV WR JUDQWµ VWDWHV %RQQLH &DULSROWL 'LUHFWRU RI WKH :HVWHUQ 3$ &KDSWHU 6R LI \RX RU VRPHRQH \RX NQRZ FRXOG EHQHÀW IURP D ZLVK IURP WKH 7ZLOLJKW :LVK )RXQGDWLRQ SOHDVH ORJ RQWR RXU ZHEVLWH DQG FRPSOHWH DQ DSSOLFDWLRQ ZH ZRXOG ORYH WKH RSSRUWXQLW\ WR EULJKWHQ D ORFDO VHQLRU·V OLIH µ )RU PRUH LQIRUPDWLRQ DERXW WKH 7ZLOLJKW :LVK )RXQGDWLRQ WR QRPLQDWH VRPHRQH RU PDNH D GRQDWLRQ WR KHOS IXOÀOO ORFDO ZLVKHV YLVLW WKHP RQOLQH DW ZZZ WZLOLJKWZLVK RUJ

$W 7ZLOLJKW :LVK WKHUH DUH 'LIIHUHQW :LVK FDWHJRULHV 6LPSOH 1HHGV ² $ 7ZLOLJKW :LVK 3URJUDP $ 6LPSOH 1HHGV :LVK FDQ EH IRU HYHU\GD\ LWHPV VXFK DV IRRG FORWKLQJ VWRYHV UHIULJHUDWRUV DQG DLU FRQGLWLRQHUV DFFHVVLELOLW\ LWHPV OLNH ZDONHUV ZKHHOFKDLUV VFRRWHUV DQG YLVXDO DLGV VXFK DV JODVVHV UHDGLQJ HTXLSPHQW DQG KHDULQJ DLGV &HOHEUDWLQJ D /LIH ² $ 7ZLOLJKW :LVK 3URJUDP &HOHEUDWLQJ D /LIH :LVK LQFOXGHV PHDQLQJIXO DQG QRVWDOJLF ZLVKHV JUDQWHG IRU KRVSLFH SDWLHQWV SHUVRQV \HDUV RI DJH DQG ROGHU RU UHFLSLHQWV ZLWK OLPLWHG OLIH H[SHFWDQFLHV 7KHVH ZLVKHV FDQ EH IRU IDPLO\ UHXQLRQV YLVLWV WR KRPHWRZQV YLVLWV WR SODFHV RI FRPIRUW DQG MR\ WR WKH UHFLSLHQW /LYLQJ /LIH WR WKH )XOOHVW ² $ 7ZLOLJKW :LVK 3URJUDP $ /LYLQJ /LIH WR WKH )XOOHVW :LVK FDQ LQFOXGH ULGLQJ RQ D PRWRUF\FOH KDYLQJ D ERRN SXEOLVKHG D KRW DLU EDOORRQ ULGH WDNLQJ D VSHFLDO ÀVKLQJ WULS PHHWLQJ D IDPRXV SHUVRQ RU JRLQJ WR D EDOOJDPH 9HWHUDQV :LVKHV ² $ 7ZLOLJKW :LVK 3URJUDP 2QH WKLUG RI WKH 7ZLOLJKW :LVKHV JUDQWHG DUH IRU YHWHUDQV 9HWHUDQV· ZLVKHV FDQ IDOO LQWR DQ\ RI WKH WKUHH SURJUDPV EXW E\ GLIIHUHQWLDWLQJ WKLV SURJUDP LW JLYHV XV DQ RSSRUWXQLW\ WR WKDQN YHWHUDQV PDQ\ LQ QXUVLQJ IDFLOLWLHV IRU DOO WKH\ KDYH GRQH IRU RWKHUV RYHU WKH \HDUV

7KHVH DUH WKH EXVLQHVVHV WKDW VXSSRUW RXU FRPPXQLWLHV· FDUHJLYHUV /HW·V VXSSRUW WKHP


/RFDO :LVK 5HFLSLHQWV

-XGLWK IURP 7XUWOH &UHHN LV DQ DFFRPSOLVKHG DUWLVW ZKR ORYHV DUWV FUDIWV EXW UHFHQWO\ KDG WR VWRS DWWHQGLQJ FODVVHV DQG YROXQWHHULQJ KHU WDOHQWV GXH WR ÀQDQFLDO UHVWUDLQWV DQG YHKLFOH UHSDLUV 7KDQNV WR WKH :HVWHUQ 3$ FKDSWHU RI WKH 7ZLOLJKW :LVK )RXQGDWLRQ -XGLWK ZLOO QRZ EH DEOH WR DWWHQG DUW FODVVHV SXUFKDVH PXFK QHHGHG DUW VXSSOLHV DQG VKDUH KHU ORYH RI WKH DUW ZLWK RWKHUV

3HWHU & LV D \HDU ROG YHWHUDQ RI WKH $LU )RUFH DQG IRUPHU PHPEHU RI WKH QRZ GHIXQFW 0F.HHVSRUW 6SRUW 3DUDFKXWH &OXE +H LV YHU\ SURXG RI WKH PDQ\ VXFFHVVIXO MXPSV KH PDGH GXULQJ WKH ·V 7KDQNV WR WKH :HVWHUQ 3$ FKDSWHU RI WKH 7ZLOLJKW :LVK )RXQGDWLRQ 3HWH ZDV DEOH WR JUDQW KLV ZLVK WR VN\GLYH RQH PRUH WLPH

3DXOD % D \HDU KRVSLFH UHVLGHQW DW D SHUVRQDO FDUH KRPH LQ *UHHQVEXUJ KDG PHGLFDO LVVXHV DQG R[\JHQ OLPLWDWLRQV WKDW PDGH LW GLIÀFXOW IRU KHU WR LQWHUDFW DQG VRFLDOL]H ZLWK RWKHUV 7ZLOLJKW :LVK ZDV DEOH WR DUUDQJH IRU 3DXOD WR KDYH D VSHFLDO QLJKW RXW ZKLFK LQFOXGHG GLQQHU DW KHU IDYRULWH UHVWDXUDQW ZLWK VRPH FORVH IULHQGV DQG D OLPRXVLQH ULGH WR IURP WKH UHVWDXUDQW

7KHVH DUH WKH EXVLQHVVHV WKDW VXSSRUW RXU FRPPXQLWLHV· FDUHJLYHUV /HW·V VXSSRUW WKHP


Training, Coaching, Presentations I teach exhausted caregivers — skilled and unskilled healthcare professionals and individuals — how to develop simple yet powerful habits for self-care so they have the energy needed to get through the day without feeling depleted.

The definition of Caregiver is expanded to include anyone who is assisting others to have a better quality of life. • Self-Care is important to reduce the stress you experience as a caregiver. • Self-Care is a form of preventative medicine that many do ineffectively for lack of knowledge or numbness from stress.

Consider this:

•

70% of caregivers get sick and 50% of caregivers die before the person they are giving care to according to the National Alzheimer’s Association. • 65 million people provide $450 Billion worth of unpaid care to older people and adults with disabilities according to the Family Caregiver Alliance.

•

In the population of caregivers, there are increasing levels of depression, mental health problems and burn-out.

CALL ME TODAY at (614) 476-8680

ZZZ 'HEELH6KLORERG FRP

or Visit

www.TheresaCloudEagle.com

6+233,1*

#

& ! # " !$ +)*%/,-%*.(+

)LQGLQJ <RX 7KH %HVW 'HDOV

O 7LUHG RI VSHQGLQJ KRXUV VHDUFKLQJ IRU RQ OLQH EDUJDLQV" O 7LUHG RI DOO WKH ³3DLG´ DGYHUWLVHPHQWV \RX KDYH WR VRUW WKURXJK" O VHDUFK UHVXOWV RYHUZKHOPLQJ"

'RQ¶W WUDGH \RXU WLPH IRU PRQH\ <RX FDQ VDYH WLPH DQG PRQH\ )LQG WKH EHVW EDUJDLQV RQ WKH LWHPV \RX QHHG LQ RQO\ PLQXWHV )5(( *R WR ZZZ 6DYH:LWK0HO FRP $QG 6WDUW 6DYLQJ 1RZ

+DYH D FDUHJLYHU VWRU\ \RX¶G OLNH WR VKDUH" (PDLO LW WR 0HORG\#&HOHEUDWH &DUH*LYHUV FRP

$GYHUWLVH \RXU EXVLQHVV RU VHUYLFHV LQ WKH QH[W HGLWLRQ RI WKH &DUHJLYHU &RPPXQLW\ *XLGH &DOO RU (PDLO 0HORG\#&HOHEUDWH &DUH*LYHUV FRP

7KLV FRXSRQ HQWLWOHV WKH EHDUHU WR D IUHH (PSRZHU +RXU ZLWK 0HORG\ )LUPDQL O )HHOLQJ RYHUZKHOPHG" O )HHOLQJ XQVDWLV¿ HG DQG XQIXO¿ OOHG" O )HHOLQJ D QHHG WR GR VRPHWKLQJ PRUH PHDQLQJIXO" O 7LUHG RI SHRSOH WHOOLQJ \RX ZKDW WR GR RU ZKDW QRW WR GR" $IWHU RQH KRXU ZLWK 0HORG\ \RX ZLOO IHHO PRUH (032:(5(' WR WDNH FRQWURO RI \RXU OLIH *8$5$17(('

7R VFKHGXOH \RXU DSSRLQWPHQW JR WR ZZZ 7UDQVIRUP<RXU(FRQRP\ FRP 3RZHU+RXU &RXSRQ LV WUDQVIHUDEOH DQG ([SLUHV RQ

7KHVH DUH WKH EXVLQHVVHV WKDW VXSSRUW RXU FRPPXQLWLHV· FDUHJLYHUV /HW·V VXSSRUW WKHP


^ĞƌǀŝĐĞƐ Ăƚ ƉŝƉŚĂŶLJ͊

EƵƚƌŝƚŝŽŶ ŽƵŶƐĞůŝŶŐ DĂƐƐĂŐĞ ŽĂĐŚŝŶŐ

ΨϭϬ K&& (SLSKDQ\ &RXQVHOLQJ :HOOQHVV ZRXOG OLNH WR &HOHEUDWH &DUHJLYHUV 0HQWLRQ WKLV DGYHUWLVHPHQW DQG JHW RII D PLQ 6ZHGLVK PDVVDJH 7KLV RIIHU LV JRRG IRU RQH WLPH XVH WKURXJK 1RYHPEHU

&DOO XV WR VFKHGXOH \RXU PDVVDJH

ϳϮϰͲϯϴϳͲϭϲϱϬ

" #

(SLSKDQ\ RIIHUV DQ DUUD\ RI VHUYLFHV GHGLFDWHG WR VHOI FDUH 6RPH VHUYLFHV DUH FRYHUHG E\ PRVW +LJKPDUN DQG 830& LQVXUDQFH SROLFLHV

+)*%.,(%.-))

!!!$ " $

7UHDW \RXUVHOI WR D OLIHVW\OH FKDQJH WRGD\ ϰϱϱϵ KůĚ tŝůůŝĂŵ WĞŶŶ ,ǁLJ DƵƌƌLJƐǀŝůůĞ͕ W ϭϱϲϲϴ ϳϮϰͲϯϴϳͲϭϲϱϬ

ǁǁǁ͘ĞƉŝƉŚĂŶLJǁĞď͘ŶĞƚ

1RW HDWLQJ ZHOO ² GRQ·W KDYH WKH WLPH" .HHSLQJ \RXUVHOI KHDOWK\ GRHVQ·W KDYH WR EH FRPSOLFDWHG RU WLPH FRQVXPLQJ

, KDYH D VLPSOH VROXWLRQ ZLWK *8$5$17((' GD\ UHVXOWV &DOO PH -DFNLH DW RU HPDLO PH DW -DFNLH#\RXUVLPSOHQXWULWLRQ FRP

(PDLO FELQWHULRUV #DRO FRP

+DYH D FDUHJLYHU VWRU\ \RX¶G OLNH WR VKDUH" (PDLO LW WR 0HORG\#&HOHEUDWH &DUH*LYHUV FRP

$GYHUWLVH \RXU EXVLQHVV

IRU DV ORZ DV PRQWK $GYHUWLVLQJ RQ PHQX À\HUV SODFHPDWV RIIHUV WDUJHWHG ORZ FRVW DGYHUWLVLQJ ZLWK 12 &2175$&76 25 *5$3+,&6 &+$5*(6 75< ,7 72'$< &DOO IRU PRUH LQIRUPDWLRQ ³:LWKRXW SURPRWLRQ VRPHWKLQJ WHUULEOH KDSSHQV QRWKLQJ ´ 3 7 %DUQXP

$GYHUWLVH \RXU EXVLQHVV RU VHUYLFHV LQ WKH QH[W HGLWLRQ RI WKH &DUHJLYHU &RPPXQLW\ *XLGH &DOO RU (PDLO 0HORG\#&HOHEUDWH &DUH*LYHUV FRP


7RVV D :DWHU %DOORRQ«DQG WKH 5XOHV E\ 'LDQH 'HDQ ´:K\ DUH \RX JHWWLQJ VRPH"µ DVNHG \HDU ROG -XOLH EHQHDWK KHU IXUURZHG EURZ DV , VFRRSHG XS D UDLQERZ RI VTXLVK\ ZDWHU EDOORRQV IURP WKH EXFNHW <RX VHH DV D ERDUG PHPEHU RI P\ QHWZRUNLQJ JURXS , KDG EHHQ HOHFWHG DV RQH RI VHYHUDO WDUJHWV RI VRPH WKUHH KXQGUHG ZDWHU EDOORRQV DW RXU DQQXDO SLFQLF 1R , KDGQ·W YROXQWHHUHG 2XU JURXS·V VRFLDO GLUHFWRU WKRXJKW LW·G EH D JUHDW LGHD VHOO ZDWHU EDOORRQV IRU D SLHFH (DFK EDOORRQ SXUFKDVHG HDUQV WKH EX\HU RQH UDIÁH WLFNHW WKDW FRXOG EH WKH OXFN\ ZLQQHU RI WKH ZKROH SRW RI ZDWHU EDOORRQ PRQH\ :H GLVDJUHHG DERXW WKH JDPH VKH DQG , GLG ´%HORZ WKH QHFNµ ZDV WKH VRFLDO GLUHFWRU·V UXOH ´%HORZ WKH ZDLVWµ ZDV PLQH 7KLV FRPHV RQ WKH KHHOV RI D ZDWHU EDOORRQ WRVV IRU ZKLFK , DOVR GLGQ·W YROXQWHHU WKH SUHYLRXV ZHHN DW D IDPLO\ UHXQLRQ ZKLFK OHIW PH GUDJJLQJ ZDWHU ZHLJKW LQ P\ VNLQQ\ MHDQV LQWR QLJKWIDOO 1RZ ,·P MXVW QRW D UXOH EUHDNHU %XW WKLV ZDWHU EDOORRQ FRXS G·HWDW FDOOHG IRU VRPH EHQGLQJ ´·&RV ,·P WKURZLQJ WKHP EDFN µ , UHWRUWHG ZLWK D JULQ , KDG WKURZQ LQWR WKH SRW ZKLFK HDUQHG PH VRPH GHIHQVH DPPXQLWLRQ

´<RX·UH QRW DOORZHG µ -XOLH SURWHVWHG

:DWFK PH

7KLQJV ZHQW DV H[SHFWHG , GRGJHG , WKUHZ , JRW ZHW %XW EHFDXVH , ZDV DUPHG -XOLH DQG RWKHUV VKDUHG WKH VSUD\ ZLWK P\ IHOORZ WDUJHWV $QG ,·P FHUWDLQ , VSDUHG P\VHOI DW OHDVW D SRXQG RI ZDWHU ORJJHG VXPPHU ZHDU DQG D IHZ RI WKRVH EDOORRQ UHPQDQWV WKDW VWLFN RQ \RXU VNLQ DQG KLGH LQ \RXU KDLU $V FDUHJLYHUV VRPHWLPHV ZH GRQ·W TXHVWLRQ WKLQJV ZH MXVW WDNH WKHP (VSHFLDOO\ ZKHQ WKH\ FRPH IURP D SHUFHLYHG DXWKRULW\ OLNH KHDOWK FDUH H[SHUWV RU SDUHQWV DQG ZKHQ WKH\ DUH PHDQW WR KHOS VRPHRQH ZH ORYH $W WLPHV ZH IHHO JXLOW\ DVNLQJ TXHVWLRQV QHJRWLDWLQJ WHUPV RU VD\LQJ QR ,Q RUGHU WR UHPDLQ HIIHFWLYH FDUH JLYHUV KRZHYHU ZH FDQQRW IRUJHW RXUVHOYHV LQ WKH HTXDWLRQ 7KLQN DERXW ZKDW ÁLJKW DWWHQGDQWV VD\ LQ WKHLU VDIHW\ LQVWUXFWLRQV ´:KHQ WKH R[\JHQ PDVN GHVFHQGV IURP WKH FHLOLQJ LI \RX DUH DQ DGXOW ZLWK D PLQRU RU GHSHQGHQW DGXOW SXW WKH PDVN RQ \RXUVHOI ÀUVW µ <RX FDQQRW RIIHU \RXU EHVW WR VRPHRQH IRU ZKRP \RX·UH FDULQJ LI \RX·UH GHSOHWHG \RXUVHOI &RQVLGHU

&UHDWLQJ DQ ´$EVROXWH <HVµ OLVW WKLQJV ELJ DQG VPDOO WKDW \RX ZRXOG QRW EH ZLOOLQJ WR OLYH ZLWKRXW LQ \RXU GD\ WR GD\ OLIH DQG HQJDJH LQ RQH HDFK ZHHN ZKHQ IDFHG ZLWK GHFLVLRQV DERXW WDNLQJ VRPHWKLQJ RQ DVN \RXUVHOI LI LW·V RQ \RXU ´\HVµ OLVW %X\LQJ \RXUVHOI VRPH WLPH UDWKHU WKDQ DXWRPDWLFDOO\ VD\LQJ ´\HVµ ([DPSOHV LQFOXGH ´/HW PH WKLQN DERXW LW DQG JHW EDFN WR \RXµ ´, KDYH WR FKHFN P\ FDOHQGDUµ ´,·P QRW VXUH µ ,W·V HDVLHU WR KHGJH XS IURQW WKDQ LW LV WR EDFN RXW RI DQ REOLJDWLRQ HVSHFLDOO\ LI \RX WHQG WR IHHO JXLOW\ 3UDFWLFLQJ VD\LQJ QR ,W·V QRW HDV\ EXW LW LV VLPSOH $OO LW WDNHV LV \RXU ZLOOLQJQHVV WR IHHO JXLOW\ IRU D ELW 7KH EHVW UHPHG\ IRU IHHOLQJ OHVV JXLOW\ LV H[SRVLQJ \RXUVHOI WR WKH JXLOW DQG JHWWLQJ XVHG WR LW 7KH JRRG QHZV" (PRWLRQV LQFOXGLQJ JXLOW ZRQ·W NLOO \RX $QG SHRSOH DUH DFWXDOO\ PRUH DSW WR UHVSHFW \RX ,·YH IRXQG

6R DOWKRXJK ZDWHU EDOORRQ VHDVRQ KDV HQGHG ORRN HDFK GD\ IRU RSSRUWXQLWLHV WR FRQVLGHU \RXU RZQ QHHGV LQ DGGLWLRQ WR WKRVH RI \RXU ORYHG RQHV $QG ZKR NQRZV \RX PLJKW HYHQ ÀQG D ERQXV 0H" , ZRQ WKH ZDWHU EDOORRQ PRQH\ SRW 'LDQH 'HDQ LV D UHJLVWHUHG QXUVH OLFHQVHG SURIHVVLRQDO FRXQVHORU DQG SURIHVVLRQDOO\ WUDLQHG FRDFK 6KH RZQV (SLSKDQ\ &RXQVHOLQJ :HOOQHVV &HQWHU LQ 0XUU\VYLOOH 3$ ZKHUH VKH KHOSV FDUHJLYHUV DQG RWKHUV FUHDWH IXOÀOOPHQW DQG EDODQFH LQ WKHLU OLYHV 3OHDVH FDOO RU YLVLW ZZZ HSLSKDQ\ZHE QHW IRU PRUH LQIRUPDWLRQ


)UHH &KDSWHU 'RZQORDG %H+DSS\1R0DWWHU:KDW FRP

7KHVH DUH WKH EXVLQHVVHV WKDW VXSSRUW RXU FRPPXQLWLHV路 FDUHJLYHUV /HW路V VXSSRUW WKHP


*UHHQ %XULDO :KDW <RX 6KRXOG .QRZ 7KHUH DUH PRUH WKDQ JUHHQ RU QDWXUDO EXULDO FHPHWHULHV LQ WKH 8 6 EXW 3HQQ )RUHVW 1DWXUDO %XULDO 3DUN ZZZ 3HQQ)RUHVW&HPHWHU\ FRP LV WKH ÀUVW RQH LQ 3HQQV\OYDQLD ,W LV ORFDWHG LQ WKH 2DNPRQW 9HURQD 3HQQ +LOOV DUHD ULJKW QH[W WR WKH 3HQQ +LOOV &RPPXQLW\ 3DUN RQ &RORUDGR 6WUHHW ,W LV PLOHV HDVW RI 2KLR 9DOOH\ *HQHUDO +RVSLWDO DORQJ WKH $OOHJKHQ\ 5LYHU 6R ZKDW LV QDWXUDO EXULDO DQG ZK\ ZRXOG , FKRRVH LW" ´,W·V VLPSOH µ VD\V 3HQQ )RUHVW PDQDJHU 3HWH 0F4XLOOLQ ´:H JLYH IDPLOLHV WKH RSWLRQ RI FHPHWHU\ EXULDO WKDW KDV WKH OHDVW SRVVLEOH QHJDWLYH LPSDFW RQ WKH HQYLURQPHQW µ 7R[LF HPEDOPLQJ FKHPLFDOV OLNH IRUPDOGHK\GH DUH QRW DOORZHG 1HLWKHU DUH WKH FRQFUHWH EXULDO YDXOWV XVXDOO\ UHTXLUHG E\ FRQYHQWLRQDO FHPHWHULHV $QG EXULDO FRQWDLQHUV³FDVNHWV RU VKURXGV³PXVW EH ELRGHJUDGDEOH ,Q DGGLWLRQ JUDYHV DUH ORFDWHG DPRQJ WKH WUHHV VR ZKHQ WKH ERG\ GHFRPSRVHV LW QXUWXUHV IRUHVW SODQW JURZWK *UDYH PDUNHUV DUH QDWXUDO WRR³PDGH IURP ORFDO URFNV RU WUHHV³DQG WKH\·UH SODFHG ÁDW WR WKH JURXQG VR DV QRW WR EH D WULSSLQJ KD]DUG RU PDU WKH QDWXUDO EHDXW\ RI WKH ODQG 3HQQ )RUHVW DOVR KDV SORWV IRU FUHPDWHG UHPDLQV LQ ELRGHJUDGDEOH FRQWDLQHUV DQG D VFDWWHULQJ VLWH IRU DVKHV ´,W·V QRW UHDOO\ D QHZ LGHD ´ 0F4XLOOLQ VD\V ´ZH·YH EHHQ EXU\LQJ SHRSOH WKLV ZD\ IRU WKRXVDQGV RI \HDUV :H DUH MXVW UHWXUQLQJ WR WKH WUDGLWLRQDO ZD\ RI KRQRULQJ RXU GHFHDVHG IDPLO\ PHPEHUV EHFDXVH LW·V EHWWHU IRU WKH HQYLURQPHQW DQG LW·V OHVV H[SHQVLYH WRR (YHU\WKLQJ DW 3HQQ )RUHVW LV ELRGHJUDGDEOH DQG HSKHPHUDO (YHQWXDOO\ LI RXU ZRUN LV VXFFHVVIXO \HDUV DIWHU ,·P EXULHG DW 3HQQ )RUHVW WKHUH ZLOO EH RQO\ ZRRGV DJDLQ µ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¶GHVWLQDWLRQ FHPHWHU\ · ´:H·YH VROG FHPHWHU\ ORWV WR SHRSOH IURP 0DU\ODQG DQG :HVW 9LUJLQLD DQG DOO RYHU 3HQQV\OYDQLD , HYHQ VROG D ORW WR D ZRPDQ ZKR OLYHV LQ 3RFRQR /DNH 3$ µ 0F4XLOOLQ WROG XV 7KH 3HQQ )RUHVW SURSHUW\ LV DFUHV RI ZRRGODQGV ZLWK RQO\ DFUHV FXUUHQWO\ GHYHORSHG IRU EXULDOV 7KH\ KDYH VHW XS D DFUH ZLOGOLIH UHIXJH RQ WKH SURSHUW\ DQG RSHQHG *UHHQHU 3DVWXUHV D VHFWLRQ IRU JUHHQ EXULDO IRU DQLPDO FRPSDQLRQV &XUUHQWO\ WKH SXEOLF FDQ HQMR\ ZDONLQJ WUDLOV ELUG ZDWFKLQJ DQG XVH WKH WZR SLFQLF WDEOHV QHDU WKH SDUNLQJ ORW ´6RPH RWKHU LGHDV ZH DUH FRQVLGHULQJ DUH FRPPXQLW\ JDUGHQV D FRPPXQLW\ DSLDU\ JHRFDFKLQJ VLWHV DQG HYHQWV VFXOSWXUH LQ WKH ZRRGV DQG RWKHU DUW SURMHFWV DQG HYHQWXDOO\ D VSDFH IRU VHUYLFHV DQG DQ HQYLURQPHQWDO FHQWHU µ 0F4XLOOLQ VD\V ´2QH RI WKH ZD\V ZH DUH XQLTXH LV WKDW ZH XVH LQFRPH IURP WKH VDOHV RI EXULDO SORWV WR UHVWRUH WKH ODQG WR QDWLYH ZRRGODQGV DQG PHDGRZ (YHQWXDOO\ 3HQQ )RUHVW ZLOO ORRN OLNH D ORYHO\ ZDONLQJ SDUN DQG EH D SODFH IRU DOO WR HQMR\ :H WKLQN WKDW LV D PHDQLQJIXO OHJDF\ WR OHDYH µ 9LVLW WKHLU ZHEVLWH ZZZ SHQQIRUHVWFHPHWHU\ FRP IRU ORWV PRUH LQIRUPDWLRQ RU FDOO 3HWH DW IRU \RXU SHUVRQDO WRXU RI WKH SDUN 3HWH HYHQ KDV D JROI FDUW LI ZDONLQJ LV GLIÀFXOW $OVR FRQVLGHU DWWHQGLQJ WKHLU DQQXDO SXEOLF SLFQLF RQ -XQH VW 6HH WKHLU ZHEVLWH IRU GHWDLOV

7KHVH DUH WKH EXVLQHVVHV WKDW VXSSRUW RXU FRPPXQLWLHV· FDUHJLYHUV /HW·V VXSSRUW WKHP


/HDUQ PRUH DERXW RXU EXVLQHVV 6FDQ WKLV FRGH IURP \RXU PRELOH SKRQH

-LOO 9DUPHFN\ 2ZQHU DQG *HQHUDO 0DQDJHU 2OG :LOOLDP 3HQQ +LJKZD\ 0RQURHYLOOH 3$

7KHVH DUH WKH EXVLQHVVHV WKDW VXSSRUW RXU FRPPXQLWLHV· FDUHJLYHUV /HW·V VXSSRUW WKHP


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ÁRZ ZKLOH GRLQJ \RXU EHVW WR NHHS WKLQJV RQ VFKHGXOH 7DUD 3 VLQJOH 0DVVDJH 7KHUDSLVW 0\ UROH DV D SHUVRQDO FDUHJLYHU 0\ UROH DV D SHUVRQDO FDUHJLYHU LV WR WDNH FDUH RI P\ PRWKHU , JHW KHU LQ RXW RI EHG IHHG KHU WDNH KHU WR WKH EDWKURRP JHW KHU FRIIHH WDNH WR GRFWRUV DSSRLQWPHQWV DQG DQ\WKLQJ HOVH VKH QHHGV 2QH RI WKH UHDVRQV , ZHQW EDFN WR RZQLQJ D EXVLQHVV LV VR WKDW , FRXOG KDYH WKH ÁH[LELOLW\ WR EH KHUH IRU KHU ZKHQ VKH QHHGV PH 7KHUH LV UHDOO\ QR QRUPDO GD\ IRU PH ,W·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·V GD\ ZRUN ZLWK NLGV RQ KRPHZRUN JHW NLGV WR EHG FOHDQ FROODSVH IRU KDOI DQ KRXU WKHQ JR WR EHG WR JHW UHDG\ WR GR LW DOO DJDLQ WKH QH[W GD\ 0HORG\ )LUPDQL PDUULHG 7UDQVIRUPDWLRQDO (QHUJ\ &RDFK 0\ UROH DV D SHUVRQDO FDUHJLYHU 0\ UROH DV D FDUHJLYHU FRPHV IURP P\ GHHS FRPPLWPHQW WR IDPLO\ DQG ORYH :KHQ , IHOW WKH FDUH IRU P\ JUDQG PRWKHU ZDV QRW DV DGHTXDWH DV LW FRXOG EH , OHIW P\ VDOHV MRE WR EHFRPH D FDUHJLYHU 0\ IULHQGV DQG IDPLO\ GLGQ·W WKLQN , ZRXOG ODVW PRUH WKDQ PRQWKV LQ WKLV UROH 0XFK WR WKHLU VXUSULVH LW KDV EHHQ \HDUV DQG VWLOO JRLQJ VWURQJ <HV WKLV SRVLWLRQ FRPHV ZLWK PDQ\ FKDOOHQJHV EXW WKH JUHDWHU UHZDUG LV WKDW , DP DEOH WR FDUH IRU VRPHRQH , ORYH 6DUD ) VLQJOH ,QGHSHQGHQW &RQVXOWDQW 0DU\ .D\ 7KHVH DUH WKH EXVLQHVVHV WKDW VXSSRUW RXU FRPPXQLWLHV· FDUHJLYHUV /HW·V VXSSRUW WKHP


, WDNH FDUH RI P\ KXVEDQG ZKR KDV $O]KHLPHUV , FDUH IRU KLP +H LV QR ORQJHU WKH PDQ , ORYHG DQG , DP JULHYLQJ WKH ORVV RI D ZRQGHUIXO PDQ HYHU\ GD\ , GR ÀQG VPDOO DPRXQWV RI WLPH WR GR WKLQJV , HQMR\ ZKHQ KH VOHHSV 2WKHU WKDQ WKDW P\ OLIH UHYROYHV DURXQG KLV QHHGV $QRQ\PRXV IHPDOH PDUULHG $V D &DUHJLYHU , SURYLGH GLIIHUHQW W\SHV RI FDUH WR DQRWKHU *LYLQJ FDUH WR DQRWKHU SHUVRQ LV QRW QHZ &DQ EH D SDLG SRVLWLRQ RU YROXQWHHU &DQ EH PHGLFDO FDUH RU FRPSDQLRQ FDUH (DFK FDVH UHTXLUHV D GLIIHUHQW FDUH SODQ 7R PH WKH PRVW LPSRUWDQW SDUW RI FDUH JLYLQJ LV WR PDNH WKH SHUVRQ EHLQJ FDUHG IRU IHHO 6SHFLDO $OZD\V SURYLGH WKH FDUH \RX DUH LQVWUXFWHG WR JLYH DV ZHOO DV EH DOHUW DQG REVHUYH WKLQJV WKDW PD\ UHTXLUH DQ\ DGGLWLRQDO FDUH RU FKDQJH LQ RULJLQDO FDUH SODQ 6DQG\ : VLQJOH ,QGHSHQGHQW &RQVXOWDQW 0DU\ .D\ +RZ WKH FRPPXQLW\ VXSSRUWV PH LQ P\ UROH DV FDUHJLYHU 0RVW FDUHJLYHUV , KDYH PHW GRQ·W UHDOO\ WDON DERXW EHLQJ D FDUHJLYHU )URP ZKDW ,·YH VHHQ FDUHJLYHUV DUH JHQHUDOO\ IRFXVHG RQ WDNLQJ FDUH RI WKHLU SHUVRQ WKDQ DQ\WKLQJ HOVH 7KHUHIRUH WKH FRPPXQLW\ GRHVQ·W VHHP WR VXSSRUW FDUHJLYHUV DV PXFK DV WKH\ VKRXOG -HQQLIHU 6 PDUULHG 3HUVRQDO &KHI ,I \RX FRXOG PDNH RQH ZLVK RWKHU WKDQ FKDQJLQJ WKH FRQGLWLRQ RI \RXU ORYHG RQH ZKDW ZRXOG LW EH" 'XULQJ DOO WKH \HDUV , ZDV D FDUHJLYHU P\ ELJJHVW ZLVK ZDV WR KDYH VRPH KHOS DQG RU VXSSRUW , IHOW OLNH , ZDV FDUU\LQJ WKH ZKROH ZRUOG RQ P\ VKRXOGHUV 1RZ WKLV ZDV EDFN LQ WKH ·V ·V DQG WKHUH ZDV QRW DV PXFK DYDLODEOH EDFN WKHQ 7KHVH GD\V WKHUH LV D JUHDW DPRXQW RI VXSSRUW DYDLODEOH WR RXU FRPPXQLWLHV· FDU HJLYHUV 7KH\ MXVW QHHG WR NQRZ ZKHUH WR ORRN IRU LW 'HEELH 6 PDUULHG DGPLQLVWUDWLYH DVVLVWDQW

7KHVH DUH WKH EXVLQHVVHV WKDW VXSSRUW RXU FRPPXQLWLHV· FDUHJLYHUV /HW·V VXSSRUW WKHP


& 0LQG%RG\ 6HOI &DUH IRU # ! $ # ! ! *URXSV ,QGLYLGXDOV )DPLOLHV

*ROGHQ 0LOH +Z\ 0RQURHYLOOH

" " " ! " " " " "

(QMR\ RXU +DSS\ +RXU

#' " %" #' #

IRUPHUO\ 0F'DGHV

IURP WR SP

)HDWXULQJ 0DUWLQL DQG :LQH VSHFLDOV IRU

*ROGHQ 0LOH +Z\ f 0RQURHYLOOH 3$

285 )8//< ,1685(' 6(59,&(6 ,1&/8'(

‡ ,QVWDOOLQJ DQG DQQXDOO\ LQVSHFWLQJ EDFNÀRZ SUHYHQWRUV ‡ /RFDO DUHD G\H WHVWV ‡ 6HZHU OLQH FOHDQLQJ ‡ +LJK SUHVVXUH MHWWLQJ IRU VHZHU OLQHV ‡ ,QVWDOOLQJ DQG LQVSHFWLQJ JDV ZDWHU DQG VHZDJH OLQHV ‡ 9LGHR LQVSHFWLRQ RI VHZHU OLQH ‡ 7RLOHW XQFORJJLQJ ‡ )XUQDFH LQVWDOODWLRQV DQG LQVSHFWLRQV ‡ $LU FRQGLWLRQLQJ V\VWHP LQVWDOODWLRQV ‡ %DWKURRP DQG JDPH URRP UHPRGHOLQJ ‡ ,QVWDOOLQJ KRW ZDWHU WDQNV ‡ ([FDYDWLRQ VHUYLFHV +3 +,& 3$

RI¿FH#)LUVWFDOO 3OXPELQJ FRP

7KHVH DUH WKH EXVLQHVVHV WKDW VXSSRUW RXU FRPPXQLWLHV· FDUHJLYHUV /HW·V VXSSRUW WKHP


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·W FDXVH DFFLGHQWV 0DQ\ RI WKH ROGHU DGXOWV WDNH PHGLFLQHV DQG KDYH FRQGLWLRQV WKDW LQFUHDVH WKH ULVN RI XQVDIH GULYLQJ 6RPH RI WKH FRQGLWLRQV WKDW LQFUHDVH WKH ULVN RI XQVDIH GULYLQJ LQFOXGH $O]KHLPHU·V YLVLRQ SUREOHPV VWURNH 3DUNLQVRQ·V GLVHDVH DUWKULWLV DQG GLDEHWHV :KDW DUH VRPH RI WKH VLJQV RI XQVDIH GULYLQJ"

6WRSSLQJ DW D JUHHQ OLJKW 6WRSSLQJ ZKHQ WKHUH LV QR VWRS VLJQ 6WRSSLQJ LQ WKH PLGGOH RI LQWHUVHFWLRQV 0LVWDNLQJ WKH JDV SHGDO IRU WKH EUDNH SHGDO )LQGLQJ WUDIÀF VLJQV DQG VLJQDOV FRQIXVLQJ 5XQQLQJ VWRS VLJQV DQG UHG OLJKWV DQG QRW UHDOL]LQJ LW 1HDUO\ KLWWLQJ FDUV SHRSOH RU REMHFWV DQG QRW UHDOL]LQJ LW *HWWLQJ ORVW LQ IDPLOLDU SODFHV &KDQJLQJ ODQHV ZLWKRXW ORRNLQJ RU VLJQDOLQJ

:KDW FDQ SHRSOH GR WR EH VDIHU GULYHUV" $OWKRXJK WKH ULVN RI FUDVKHV DQG FUDVK UHODWHG LQMXULHV XVXDOO\ JR XS DV SHRSOH DJH WKH IROORZLQJ DUH WKH PDQ\ WKDW FDQ EH WDNHQ DW DQ\ DJH WR GULYH PRUH VDIHO\

$YRLG GULYLQJ DW QLJKW LQ KHDY\ WUDIÀF DQG RQ XQIDPLOLDU URDGV .QRZ WKH UXOHV RI WKH URDG 7DNLQJ D FODVV JHDUHG WR VHQLRU FLWL]HQV :RUN ZLWK UHKDELOLWDWLRQ VSHFLDOLVWV

:KR FDQ KHOS À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ÀW QRW RQO\ ZLOO \RXU EHFRPH D VDIHU GULYHU \RX ZLOO UHFHLYH D UHGXFWLRQ RQ \RXU $XWRPRELOH SUHPLXP IRU D SHULRG RI WKUHH \HDUV 7R ORFDWH FODVVHV LQ \RXU DUHD FDOO XV WROO IUHH DW 7KHVH DUH WKH EXVLQHVVHV WKDW VXSSRUW RXU FRPPXQLWLHV· FDUHJLYHUV /HW·V VXSSRUW WKHP


+RZ 'R <RX &RQYLQFH <RXU 3DUHQWV ,W·V 7LPH 7R 0RYH &RQYHQWLRQDO ZLVGRP VWDWHV WKDW ZH DOO ZDQW WR VWD\ LQ RXU RZQ KRPHV +RZHYHU DV RXU SDUHQWV JHW ROGHU LW·V QRW DOZD\V LQ WKHLU EHVW LQWHUHVW 6R KRZ GR \RX WDON ZLWK WKHP DERXW WKH UHDOLWLHV DQG LQ VRPH FDVHV WKH GDQJHUV RI VWD\LQJ DW KRPH RQFH WKHLU KHDOWK LV IDLOLQJ" $QG KRZ GR \RX FRQYLQFH \RXU SDUHQWV WKDW LW·V WLPH WKLQN DERXW PRYLQJ WR D VHQLRU FRPPXQLW\" )LUVW SODQW WKH VHHG 'RQ·W DSSURDFK \RXU SDUHQW DV WKRXJK \RX·YH DOUHDG\ PDGH WKH GHFLVLRQ IRU WKHP -XVW PHQWLRQ WKDW WKHUH DUH RSWLRQV WKDW FRXOG PDNH OLIH HDVLHU DQG PRUH IXQ 1H[W RIIHU WR WDNH WKHP WR ORRN DW VRPH ORFDO VHQLRU FDUH FRPPXQLWLHV ,I WKH\ DUH ZLOOLQJ WR ORRN JHW LQ WKH FDU DQG JR <RX GRQ·W QHHG DQ DSSRLQWPHQW 3RWHQWLDO UHVLGHQWV DUH DOZD\V ZHOFRPH WR VWRS E\ DQG ORRN DURXQG ,I WKH\ DUH QRW ZLOOLQJ GRQ·W SXVK LW 'URS WKH VXEMHFW DQG ZDLW IRU DQRWKHU GD\ :DWFK IRU D ´WHDFKDEOH PRPHQW µ 'LG PRP RU GDG UHFHQWO\ IDOO" +DYH WKH\ EHHQ KDYLQJ WURXEOH UHPHPEHULQJ WR WDNH WKHLU PHGLFDWLRQV" $UH WKH\ KDYLQJ WURXEOH DW KRPH EHFDXVH RI VWHSV" 8VH WKHVH VLWXDWLRQV DV WHDFKDEOH PRPHQWV 'LVFXVV KRZ FRQFHUQHG \RX DUH DERXW WKHLU VDIHW\ 6XJJHVW WKDW RQFH WKH\·UH IHHOLQJ EHWWHU SHUKDSV WKH WZR RI \RX FRXOG JR ORRN DW VRPH VHQLRU OLYLQJ RU SHUVRQDO FDUH FRPPXQLWLHV ([SODLQ KRZ \RX ZRXOG ERWK IHHO EHWWHU LI WKH\ KDG SHRSOH DURXQG µ *R ZLWK \RXU JXW RQ WKH WLPLQJ EXW XVH WKH ´PRPHQWµ WR \RXU DGYDQWDJH &KHFN ZLWK \RXU IULHQGV DQG \RXU SDUHQW·V IULHQGV )LQG RXW LI DQ\ RI WKHP DUH OLYLQJ LQ D VHQLRU RU SHUVRQDO FDUH FRPPXQLW\ QHDUE\ &DOO DQG PDNH SODQV WR YLVLW -XVW OLNH \RXU ÀUVW GD\ RI VFKRRO²\RXU SDUHQW ZRXOG IHHO PXFK EHWWHU DQG WKH WUDQVLWLRQ ZLOO EH PXFK HDVLHU LI WKHUH ZHUH D IULHQG DOUHDG\ OLYLQJ DW WKH FRPPXQLW\ 6FKHGXOH D YLVLW DURXQG DQ DFWLYLW\ WKDW \RXU SDUHQW HQMR\V 0RVW FRPPXQLWLHV RIIHU D YDULHW\ RI DFWLYLWLHV GD\V D ZHHN 6KRZ RII WKH VRFLDO DVSHFWV RI WKH FRPPXQLW\ DQG KRZ PXFK IXQ LW ZRXOG EH WR KDYH WKLQJV WR GR HYHU\ GD\ .HHS LW OLJKW DQG GRQ·W IRUFH WKH LVVXH 6KRZ LQWHUHVW DQG JHQHUDWH H[FLWHPHQW IRU WKHLU QHZ KRPH $VN DERXW EULQJLQJ IXUQLWXUH IURP KRPH DQG KRZ PXFK URRP WKHUH LV 7DNH PHDVXULQJ WDSHV DQG YLVXDOL]H KRZ \RXU SDUHQW·V URRP V ZRXOG ORRN 6KRZ H[FLWHPHQW DV \RX ZRXOG GR LI \RX ZHUH KHOSLQJ \RXU SDUHQW PRYH WR D QHZ DSDUWPHQW EHFDXVH WKDW·V ZKDW \RX DUH GRLQJ 'LVFXVV KRZ ZRUULHG \RX DUH DERXW WKHP (QOLVW WKH KHOS RI RWKHU VLEOLQJV DQG IDPLO\ PHPEHUV 6FKHGXOH D IDPLO\ PHHWLQJ DQG VWDWH \RXU FDVH IRU WKLV PRYH 7HOO WKHP KRZ PXFK \RX ORYH DQG FDUH DERXW WKHP DQG KRZ PXFK EHWWHU HYHU\RQH LQ WKH IDPLO\ ZRXOG IHHO LI WKH\ PRYHG WR D VHQLRU FDUH RU SHUVRQDO FDUH FRPPXQLW\ 6RPHWLPHV WKLUG SDUWLHV VXFK DV SK\VLFLDQV DQG VSLULWXDO OHDGHUV FDQ PDNH KHDGZD\ ZKHQ IDPLO\ PHHWLQJV IDLO

0RVW LPSRUWDQWO\ EH VHQVLWLYH WR \RXU SDUHQW·V IHHOLQJV /HDYLQJ D KRPH ZKHUH KH RU VKH OLYHG ZLWK D OLIH SDUWQHU UDLVHG NLGV DQG RQFH KDG IULHQGV DPRQJ WKH QHLJKERUV LV HPRWLRQDOO\ GLIÀFXOW :KLWWOLQJ GRZQ D OLIHWLPH RI SRVVHVVLRQV LV KDUG %XW ZLWK ORYH JXLGDQFH DQG VXSSRUW LW FRXOG DOVR EH RQH RI WKH EHVW GHFLVLRQV \RXU IDPLO\ KDV HYHU PDGH

7KHVH DUH WKH EXVLQHVVHV WKDW VXSSRUW RXU FRPPXQLWLHV· FDUHJLYHUV /HW·V VXSSRUW WKHP


307+&+/) 5*' 4#.' %0//'%5+7+5: #/& 3'-+#$+-+5: 0( # 53#&+5+0/#- 0((+%' #44+45#/5 $65 8+5*065 5*' 4+%, &#:4 4#-#3: 3'26+3'.'/54 #/& 1*:4+%#- 41#%' 5*#5 # 5:1+%#- #44+45#/5 806-& 3'26+3'

$+

64 %*'3:- 7+356#-%*'3:- %0. '--

888 7+356#-%*'3:- %0.

, $&' %% %& &% $ " & &$ "$ '$% "$!( "$! %% ! %&$ & ( $ & ( $ & '% %% ! !$ " $%! %'""!$& % $( % $&' ! %% %& &% '% & !%& ( % ! ! ' & ! & ) %& !%& & & % ( ! "$! ' &% )!$ ( $+ $ $ %% ! ! $ " !' $ % $&' %% %& &% )!$ $! & $ !) ! % ! ! &$ &' % % + %& % ! ! & %

$ #' $ & $ &+ ! %&+ ' - " %% ! & !'& " &$ "$ '$% '% %% !) $% & & $ '% %% % &! & *& ( & " +!' $ % +!'$ "$! &% +!'$ '% %% ) & %% %&$ %% !$ + % !) +!' !& ! + !) &! ( !$ ' $' +!'$ '% %% '& & $! ' %&$! $ "!% & ! & & +!' !) &! ' %&$! $ $ & ! % "% $ % % % $! '$$ & &% $ !'& &! ) '%&! $% '" !$ $ '& ! %' & & ! & ))) ( $&' $+ !

$ ( & % $( % 00 $64: 50 $00, 5*#5 /'95 (-+)*5 '5 .' $00, :063 00 .6%* +/(0 #/& /05 *#7+/) +5 #-- +/ 0/' 1-#%' /'95 $64+/'44 03 1'340/#- (-+)*5 #/& #33#/)' (03 # '5 .' *'-1 :06 03)#/+;' :063 &#5#$#4'4 #/& $'55'3 3'/5#- %#3 #/& *05'- 45#: .#/#)' :063 '.#+-4 5<4 5+.' /08 50 $6+-& :063 3'-#5+0/4*+14 $05* 1'340/#- #/& +/ $64+/'44 %& & '""!$& 05 '/06)* 5+.' 50 13041'%5 (03 /'8 %-+'/54 +/&+/) :0634'-( 07'38*'-.'& 8+5* 1#1'3803, '.#+-4 #/& 1*0/' %#--4 4 # -+%'/4'& '#-503 8+-- 1307+&' '#- 45#5' 611035 4'37+%'4 5*#5 8+-- *'-1 :06 %-04' .03' &'#-4 5*#/ :06<7' '7'3 &0/' $'(03' 30(+%+'/5 +/ 3'/& "+1 03.4 '#- #45 *08+/)4 01 30&6%'3 '5%

%&$ & !

'5 .' *'-1 :06 )'5 :063 0((+%' 03)#/+;'& 8*+-' 453'#.-+/+/) :063 130%'&63'4 #/& 61&#5+/) :063 4:45'.4 !03& 130%'44+/) 6+%, 00,4 %%06/54 '%'+7#$-' #:#$-' 0--'%5+0/4

7KHVH DUH WKH EXVLQHVVHV WKDW VXSSRUW RXU FRPPXQLWLHV· FDUHJLYHUV /HW·V VXSSRUW WKHP


O

RWD

7 J YLQ R /DQG &

3 DPSHULQJ (QMR\ PDQLFXUHV SHGLFXUHV PDVVDJH WKHUDS\ DQG PRUH

,QIRUPDWLRQ O N &RPPXQLW\ J \ Q L U D V [ O Y

:RUNVKRSV ERRNV UHVRXUFHV HWF WR DGGUHVV FDUHJLYHU QHHGV

-RLQ D JURXS RI OLNH PLQGHG LQGLYLGXDOV ZKR VXSSRUW \RX

&HOHEUDWH &DUHJLYHUV LV D )5(( PRQWKO\ HYHQW GHVLJQHG WR VKRZ DSSUHFLDWLRQ WR &DUHJLYHUV RI HOGHUO\ VSHFLDO QHHGV RU GLVDEOHG IDPLO\ PHPEHUV $WWHQGHHV UHFHLYH WRWDO FDUH VHUYLFHV WKDW SDPSHU LQIRUP DQG EXLOG FRPPXQLW\

$OO 6HUYLFHV &RPSOLPHQWV RI /RFDO %XVLQHVVHV

)5(( (GXFDWLRQDO 3UHVHQWDWLRQV 5HVRXUFH $UHD 5RXQG 7DEOH 'LVFXVVLRQV &KLQHVH $XFWLRQ DQG 'RRU 3UL]HV

&DUHJLYHUV UHFHLYH )5(( DGPLVVLRQ ZLWK 5693 RU DW GRRU

*HQHUDO 3XEOLF )RU PRUH LQIRUPDWLRQ FRQWDFW

&HOHEUDWH &DUH*LYHUV DW 6HDWLQJ LV OLPLWHG VR FDOO WRGD\

$GXOW 'D\ &DUH 3URYLGHG 8SFRPLQJ (YHQWV 7KXUVGD\ 6HSWHPEHU ,QGHSHQGHQFH &RXUW 0RQURHYLOOH 3$ DP DP

6DWXUGD\ 6HSWHPEHU 6HQLRU &DUH 3OD]D 0F.HHVSRUW 3$ DP SP

0RQGD\ 2FWREHU +DUPRQ +RXVH 0W 3OHDVDQW 3$ SP SP

7KHVH DUH WKH EXVLQHVVHV WKDW VXSSRUW RXU FRPPXQLWLHV· FDUHJLYHUV /HW·V VXSSRUW WKHP


Turn static files into dynamic content formats.

Create a flipbook
Issuu converts static files into: digital portfolios, online yearbooks, online catalogs, digital photo albums and more. Sign up and create your flipbook.