Standard Polices

HYGIENE

Required:

• Bathe daily and maintain a fresh appearance • Utilize deodorant daily—perfume/colognes may be used subtly • Maintain clean teeth and fresh breath • Refrain from chewing gum—mints are recommended

HAIR

Required:

• Clean, well-groomed, and regularly trimmed • Natural color (blonde, red, brown, gray, etc.) • Natural style (no extreme or vastly unique styles) • Bald styles must be cleanly shaven • Male Staff Members: short hairstyles must be trimmed above the shirt collar. Long hairstyles must be pulled into a single low ponytail

Prohibited

• Dandruff, greasy, or messy hair • Hair should not cover eyes or nametag • Sculpted hairstyles (mohawks, undercuts/partially shaved) • Unnatural color

CLEAN SHAVEN BOLD COLOR

FACIAL HAIR*

Management reserves the right to enforce shaving if a staff member arrives to work with new, un-trimmed, or not fully grown out facial hair.

Required:

• Present a clean shaven appearance • Fully developed if worn—grown during time off or established upon hire • Trimmed regularly and well-maintained • Sideburns must be trimmed to no longer then the bottom of earlobe

Prohibited:

• Five-o’-clock shadow • Visible nasal hair and ear hair

*Manager-level Staff Members or higher are required to be cleanly shaven

FULLY DEVELOPED FIVE-O’-CLOCK SHADOW

MAKEUP

Makeup styles should be tasteful and used to enhance natural features and compliment your skintone. Avoid extreme styles and colors (no dark shades or bright colors).

EYELASHES

Whether they are extensions or not, eyelashes should appear natural, subtle, and understated. Eyelashes should NOT appear objectively artificial, overstated, and/or excessively dense, thick, or long (at the discretion of management).

NATURAL LOOK EXCESSIVELY LONG

HANDS & NAILS

Required:

• Fingernails must be trimmed to a short working length and kept clean • Nail polish must be well-maintained—no chips in polish

Prohibited:

• Extreme nail designs (stiletto shape or nail art)

MODEST LENGTH NAIL ART

CLOTHING

All clothing/uniforms should be clean and wrinkle-free at all times.

JEWELRY

Required:

• Appropriate in size and worn in moderation • Tasteful for a professional environment • Smartwatches must remain on silent

Prohibited:

• Visible body and facial piercings (not including earlobe piercings). Staff Members may use clear/skin-colored piercing placeholders • Gauges

TATTOOS

• Visible tattoos are discouraged, however are permitted if they aren’t offensive in nature • Staff are encouraged to cover tattoos • Face, head, or neck tattoos are not permitted

EYEWEAR

Eyewear should be conservative. Staff Members are permitted to wear sunglasses when working outside.

HATS

Hats are not permitted unless specified by department guidelines. If you are permitted to wear a hat, the bill must always be facing forward, and you may not wear the hat inside any facility or under cover outdoors.

NAMETAGS

For all member-facing Staff Members, nametags must be worn on the right side of the chest and visible at all times. Nametags may also be worn on the left pocket for suit jackets. It is the Staff Member’s responsibility to ensure their nametag is in good condition and free of scratches. Contact your manager if you require a replacement nametag.