EMPLOYEES SHARE THEIR WHY

“I have been with Methodist for over 13 years and in this role for almost 2 years. I have always been passionate in taking care of others from a very young age, and I feel so blessed to assist with high-risk pregnant mothers in our community. In my role, I coordinate care for these mothers who are going to deliver within the Methodist System. There are so many uncertainties for these high-risk moms as they prepare for delivery due to complex conditions with their baby, themselves or sometimes both. I thoroughly enjoy serving these patients by providing support and education, collaborating with their care team to come up with the best delivery plan for both mom and baby, taking them on private tours in Labor and Delivery, NICU and Mother-Baby to better prepare and understand the hospital process, and serving as a point of contact for our hospital. I am very much a planner myself, and I know it helps to ease these mother’s minds knowing their care team has a plan in place for when their little one arrives. I often times try to imagine myself in my patients’ shoes as they anticipate a very stressful childbirth journey, and do my absolute best to provide compassionate care that I would want myself.”

–Ashley Klatt, BSN, RN, Perinatal Navigator, Methodist Children’s Hospital

“When I was in nursing school, I contracted meningitis and became so sick, the nurse taking care of me became my voice.

Throughout my nursing career, taking care of vulnerable and very sick patients, those unable to speak for themselves, I have always centered my nursing care to be their voice. Now in Quality, every audit, Deep Dive, and process improvement initiative represents a patient, and I am their voice.”

– Melissa Weinman, VP of Quality at Methodist Hospital | Stone Oak

“Patient Access is one of the first departments a patient encounters when they arrive to the facility. We always strive to provide exceptional service, by treating the patient like family during registration. This can include explaining the patient’s insurance benefits during a difficult time in addition to what to expect for the remainder of their care. We are the department to set the tone for the patient’s visit right from the very beginning. As a leader for Patient Access, my goal for the patient - from the time they register through continuing with their medical services at the facility - is to guarantee they are treated like family, know we are here to serve and help them and ensure my team is held accountable to the Methodist I-CARE Values.”

– Mike Milligan, Director of Patient Access, Methodist Hospital | Northeast

“I have been with HCA for going on 12 years. I began my nursing career in the NICU and have always known without a doubt that it is my passion. Other than being a mother and wife, I believe it is my purpose to be caring for the smallest and sickest patients. It was always a goal of mine to become a flight nurse, and MCH is where God placed me to achieve that. I absolutely adore my team members that take to the sky and roads with me as we outreach in our communities to provide top-tier care from the time we arrive until the time we hand off to the care team waiting for them at Methodist. Whether it is to be present for delivery of an extremely premature infant or stabilize a full-term infant with complications, I am blessed to be a part of the team chosen to make sure a baby receives the best care he/she deserves. I treat all my patients how I would want someone to treat my daughters, and that keeps me coming to work to learn and grow.”

-Cayte Johnson, RN, Neonatal Specialty Transport at Methodist Children’s Hospital

“Why I chose to fulfill a career in healthcare was not straightforward. Nursing was never a dream of mine. When it was time for me to start getting serious about going to college, I did not know what path I should take. I knew I had a caring heart and loved caring for people.

One day I heard a radio commercial advertising Surgical Technologist school. I signed up for school and started four weeks later. I dedicated myself to my profession as a Surgical Tech and loved every bit of it. But something was missing. I knew I could make a bigger impact if I had the opportunity to interact with patients. Some coworkers encouraged me to go to nursing school.

Now to answer the question… my ‘WHY’? The bottom line is I just love the different aspects of my role. I help people in their most vulnerable times. Every day I choose to give patients the right to human dignity by treating them with integrity. One reason I really love my role is that not only do I help patients face to face, but I also get to be a part of their care behind the scenes. Many times while working behind the red line as an RN Surgical Tech, my patients will never even know I was a part of their care team. Being an RN Surgical Tech is a very important role. I’m super proud to perform this duty and take much pride in my work. Considering all of this, my WHY is simple. God put warmth in my heart, and this is how I serve my Lord. By helping people in their time of need.”

“I got into healthcare because I wanted to serve God and serve those who are going through a difficult time. Having someone to connect with and talk to can make a difference in their healing process. Treating a patient is not just about physical healing; there is emotional and spiritual healing that takes place. I love Metro because they understand the importance of treating the whole patient. The people here make a difference and truly care about their patients and staff.”

- Martha Cain - Chaplain Clinician at Methodist Hospital | Metropolitan

“My mom has been in healthcare and worked at Methodist Hill Country for many years. Her passion for what she does and the people she works with inspired me to explore healthcare. I enjoy caring for others, especially the elderly. One day, I would like to progress in my career and advance in healthcare. The field of pharmaceuticals is interesting to me. Methodist Hospital Hill Country is home. The people, the purpose, and culture are why I enjoy coming to work each day.”

“I love patient care and truly feel this was my calling. I enjoy being at the bedside caring for my patients and their families while supporting physically and emotionally. From clinical rotations to being a registered nurse, Methodist Hill Country is my home and I wouldn’t want to serve anywhere else.”

- Norma Mora, RN at Methodist Hospital | Hill Country

“Informal caregiving was my first call into healthcare as the caregiver to my late grandfather while he battled cancer. While on this journey, I met his hospice nurse who was kind, caring and inspired me to be a nurse. She brightened the room and brought a smile to his face and I wanted to be that person for those in critical need. For most people coming to the ER, it’s the worst day of their lives and I want to make it better. I enjoy being the person of support for patients and their loved ones in crisis. Since I walked through the doors, I knew this was home and where I wanted to be – truly feeling as if God brought me where He wanted me to be.”