Fontainebleau Aviation

FONTAINEBLEAU AVIATION

The Gateway into Miami

By Whitney Thompson

For anyone flying into the Miami-Dade South Florida area, your enjoyment and luxury experience begins as soon as your plane touches down at Fontainebleau Aviation. From the facility’s generous hangar space to its knowledgeable and well-connected staff, Fontainebleau Aviation is committed to providing clients with a truly excellent aviation experience.

The company began as a private asset of Fontainebleau Development, owned by Jeffrey Soffer, as a place for the Soffer family to store their own aircraft. When it gained FBO status, the private hangars became available to clients, and the lounge created for the family’s private use was converted to the FBO lobby. In 2016, Fontainebleau Aviation underwent a massive expansion project, and the facility continues to provide unmatchable services to clients flying into the area.

I spoke with Alexsandra Camargo, the company’s Brand Manager. She has worked with Fontainebleau Aviation for almost eight years in a variety of capacities. Most recently, she has been committed to evolving the culture and the brand of the company. Ms. Camargo said, “The facility is beautiful; the canopy is vast. We needed to identify how we would fit the magnitude of the building. We chose to establish the luxury culture of our existing company, Fontainebleau Development, and identify who we were as a whole. This included all of the touch points that are invoked through the aviation experience.”

Alexsandra and her colleagues at Fontainebleau Aviation have access to the luxurious Miami lifestyle to which their client’s are accustomed. Services offered include fueling, ground services, detailing, hangar space, even maintenance. Where other FBOs don’t necessarily have many services on site, “we partner with all of the elements our crew members are going to need. We

anchor those relationships so that we can fulfill all those needs for our clients,” Ms. Camargo said.

“Our mission is to elevate the aviation experience through trust, safety, and service. We’re driven by this each day. We want our clients to know that this is something we live and breathe,” Alexsandra shared with me with pride in her voice.

One way in which Fontainebleau Aviation really sets themselves apart is the human element. “We build relationships with our clientele,” Alexsandra said. “We are going to take care of your needs when you get here because we anticipate your needs. We know what you’re going to ask us well in advance of your arrival.” This comes about through the genuine interactions that are fostered by the staff. The smooth and seamless client experience is the ultimate

driving force behind operations at the company. “We want people to know that we are relentless in what we do. We are adaptable, we are accommodating, and we are about the experience.”

When I asked Alexsandra how readers can reach Fontainebleau Aviation, she said, “We strongly encourage phone call and text communication because our clients are confident that someone is going to respond to them quickly. We’re big on the human element, so if you call us, someone will take your call. If you text us, someone will answer your text.”

Call or text Fontainebleau Aviation at 305-685-4646. You can also reach them by email at info@fbaviation.com. More information is available on their website, fontainebleauaviation.com.

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