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A TECH PLATFORM TO DEMOCRATIZE HEALTHCARE JOSÉ LUIS ELIZONDO Founder of Wellmedic Health Centers
Q: How do Wellmedic Health Centers’ services
equipment each type of specialist needs. We provide
differentiate from other telemedicine platforms?
growth opportunities and unique experiences for
A: Wellmedic Health Centers started operations in 2016,
healthcare professionals. We also provide physicians with
in the wake of the increasingly popular co-working model
extra services, such as phone assistance from our own
trend. We brought that model into the healthcare sector
staff to manage their agendas and billing. We can also
through our Intelligent Health Centers. Our core business
offer financing schemes to patients that require them.
is to offer office spaces to medical professionals in the
300
best available locations to allow doctors to connect
Q: How will Wellmedic’s model increase access to
to their patients. We first established in the del Valle
healthcare?
neighborhood in Nuevo Leon, as the region has strong
A: One of our goals is to democratize healthcare through
purchasing power. We have already opened three more
access to quality services. About 70 percent of doctors in
centers, two in Monterrey and one in Merida. Overall, we
Mexico are general practitioners and the rest are specialists.
offer 120 consultation offices and our goal in the next
Most of the latter are clustered in five states in the country,
five years is to open at least one health center in each of
leaving the rest without coverage. As a result, a woman
Mexico’s 32 states.
with breast cancer in a rural town of a southern state will not have the same opportunity to obtain specialized care
Q: What are the main benefits doctors and patients get
than someone in a major city. By spreading Wellmedic’s
from using Wellmedic’s infrastructure?
Health Centers to every state, specialists can bring their
A: We are the first healthcare-oriented co-working
services to regions that might lack them.
space in the world. Our model has gradually evolved and we are now in the 2.0 version. We believe we can
Q: How is Wellmedic using technology to expand its
contribute to healthcare by promoting disruption and
reach throughout the country?
the democratization and demonetization of the sector.
A: From the start, we believed digitalization could help a
In the current private healthcare model, doctor are
doctor’s professional development. For that reason, we
businessmen selling a product and also have to handle
invested in the most robust telemedicine platform in the
their own administration services and billing. Our goal is
market, which led to several success stories connecting
to help doctors by freeing up their time and not having to
our doctors with patients across the globe.
worry about those extra activities. We cater to all types of medical professionals, including doctors, psychologists,
In 2018, we developed Wellmedic CONNECT. This model
nutritionists, dentists and physical therapists.
allows us to create small medical consultation centers in areas close to the patient. Since mid-2019, we started
Doctors need personalized service and a strong platform
incorporating this platform to one of the largest pharmacy
to back them up. We offer much more than a space
groups in Nuevo Leon and Mexico City. These “mini” health
to rent. Our goal is to empower doctors through our
centers use telemedicine to turn a general practitioner’s
memberships. Our infrastructure and services allow us
office into a specialized center. Doctors use our platform
to provide fully furnished consultation rooms with the
to connect with a remote specialist and provide a more accurate diagnosis. Meanwhile, specialists can use an electronic signature to prescribe to the patient at a distance.
Wellmedic Health Centers is an empowerment platform for health and wellness professionals with a 4.0 smart rental
We are the first company in Mexico to provide a service
scheme. It is building Mexico’s largest private network of
of this kind, which has proven popular, receiving about
telemedicine practices
800 patients on average per store.
