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Awards supplement 2010
Business
Moneyfacts 速
Awards 2010
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Business
Contents
Moneyfacts ÂŽ
Awards 2010
Editor’s Foreword
3
Roll of Honour
6
Best Current Account Provider
7
Best Charity Account Provider
8
Best Business Card Provider
10
Best Commercial Mortgage Provider
12
Best Service from a Commercial Mortgage Provider 13
2
Best Factoring & Invoice Discounting Provider
14
Best Leasing & Asset Finance Provider
16
Business Protection Provider of the Year
18
Business Recovery Specialist of the Year
20
Most Innovative Product
22
Innovation in the SME Finance sector
24
Best service from a Business Bank
26
Business Bank of the Year
28
Asset Based Finance Broker of the Year
30
Commercial Mortgage Broker of the Year
31
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Welcome to the 2010 Business Moneyfacts Supplement Welcome to the special supplement
much publicised upheavals, supportive work
celebrating the winners of the 2010 Business
of real quality is still being undertaken by
Moneyfacts Awards. Business Moneyfacts
brokers and providers within the commercial
remains the only publication to reward
finance world.
outstanding service levels and product quality in the business and commercial
It was on the evening of the 25 March 2010
finance market, with the Business
when the winners of our ninth annual
Moneyfacts Awards presented at the largest
Business Moneyfacts Awards were
event of its kind in the financial sector.
announced at the prestigious London Marriott Hotel Grosvenor Square. Industry
A year of substantial challenges within the
professionals from the leading financial
business sector has seen all those involved
institutions and industry bodies gathered at
within it fight hard to secure their futures. Yet,
the special awards dinner, hosted by BBC
in spite of these demanding times and the
broadcaster and journalist Bill Turnbull.
3
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Business
Special thanks must go to the National
Moneyfacts 速
Association of Commercial Finance Brokers
Awards 2010
for its associate support of the ceremony, alongside the National Federation of Enterprise Agencies, Asset Based Finance Association, and the Finance & Leasing Association who also provided welcome support.
Implementing the much respected independent and impartial nature of the Moneyfacts Group, rigorous product monitoring was carried out throughout the preceding year, with brokers and the business community also consulted for their feedback.
In order to ensure that the awards continue to remain relevant to the industry the ceremony has seen developments, such as the addition
4
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of new categories. For the first time the
displayed at these awards is a reflection of
awards voting process was opened up to
the wider market, then 2010 may see the
those individuals and groups who hold the
economy begin to get back on its feet.
key to the future prosperity of the economy; business managers and owners. Encouraged
Many thanks to all the guests who attended
to highlight the business bank that delivered
the dinner and made the event the huge
the promised levels of service offered and
success it was. Congratulations to all the
that answered the calls for help and support
winners, and a special thank you to all those
over the last year, businesses rightfully had
who took the time to vote. We hope to see
their say. In recognition of the changing times
you all next year and look forward to an
the commercial finance market finds itself in,
equally competitive set of categories at the
the awards also rewarded those specialists in
2011 Business Moneyfacts Awards.
the vital business recovery and corporate finance boutique sectors.
There is undoubtedly more to be done if the necessary SME growth is to provide the economy with the boost it requires. If the
Editor
commitment to quality and product choice
Business Moneyfacts
5
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Business
Best Service from a Bridging Finance Provider Winner: Cheval Property Finance PLC Highly Commended: Masthaven Commended: Hampshire Trust PLC
Moneyfacts
Best Factoring & Invoice Discounting Provider Winner: Close Invoice Finance Limited Highly Commended: Bibby Financial Services Commended: Venture Finance PLC
速
Awards 2010
Best Leasing & Asset Finance Provider Winner: Lombard Highly Commended: Barclays Corporate Commended: ING Lease (UK) Ltd
Roll of Honour
Best Business Motor Finance Provider Winner: Barclays Corporate Highly Commended: Arval Commended: ING Lease (UK) Ltd
Best Business Current Account Provider Winner: Alliance & Leicester Business Banking Highly Commended: HSBC Commended: Santander Business Banking
Best Service from an Asset Based Finance Provider Winner: BNP Parisbas Lease Group Highly Commended: Venture Finance PLC Commended: ING Lease (UK) Ltd
Best Notice Business Account Provider Winner: United Trust Bank Highly Commended: Standard Life Bank Commended: Bank of Cyprus
Best Business Protection Provider Winner: Zurich Highly Commended: Legal & General Commended: Aviva
Best No Notice Business Account Provider Winner: Bath Building Society Highly Commended: Scottish Widows Bank Commended: Standard Life Bank
Business Recovery Specialist Winner: Leonard Curtis Highly Commended: Begbies Traynor Commended: Vantis
Best Charity Account Provider Winner: The Co-operative Bank Highly Commended: Unity Trust Bank Commended: CAF Bank
Corporate Finance Boutique Winner: Precision Corporate Finance Highly Commended: Livingstone Partners Commended: Cavendish Corporate Finance
Best Online Banking Provider Winner: NatWest Highly Commended: HSBC Commended: Bank of Scotland Corporate Bank Best Business Card Provider Winner: American Express Highly Commended: HSBC Commended: Barclaycard Commercial
Most Innovative Product Winner: Investec Private Bank (Business High 5) Highly Commended: Santander Corporate Banking (for Supplier Payments) Commended: Graydon UK (for Level 3 including Management Accounts)
Best Offshore Business Deposit Account Provider Winner: Skipton International Ltd Highly Commended: Irish Nationwide (IOM) Ltd Commended: Yorkshire Guernsey Ltd
Innovation in the SME Finance Sector Winner: Lloyds Banking Group (2012 SME Charter) Highly Commended: Barclays Local Business (for Let's Talk) Commended: MortgageKeeper (for CommercialKeeper
Best Buy-to-Let Mortgage Provider Winner: The Mortgage Works Highly Commended: BM Solutions Commended: Cheltenham & Gloucester
Service from a Business Bank Winner: HSBC Highly Commended: Barclays Bank Commended: The Co-operative Bank
Best Service from a Buy-to-Let Mortgage Provider Winner: BM Solutions Highly Commended: The Mortgage Works Commended: Whiteaway Laidlaw Bank
Business Bank of the Year Winner: Santander Highly Commended: Barclays Bank Commended: HSBC
Best Commercial Mortgage Provider Winner: Barclays Bank Highly Commended: Lloyds TSB Commercial Commended: NatWest
Asset Based Finance Broker of the Year Winner: Hilton Baird Financial Solutions Highly Commended: Cashflow UK, MCR Finance Brokers and RFL Credit
Best Service from a Commercial Mortgage Provider Winner: Santander Business Banking Highly Commended: The Mortgage Works Commended: Whiteaway Laidlaw Bank
Commercial Mortgage Broker of the Year Winner: Blacktower Financial Advisers Ltd Highly Commended: B&P Finance Consultants Ltd, Goldman Property Funding Ltd and Henry Howard Finance PLC
Best Bridging Finance Provider Winner: Tiuta PLC Highly Commended: Cheval Property Finance PLC Commended: Lancashire Mortgage Corporation
Outstanding Achievement Award Adam Tyler 6
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Company Profile
Business
Moneyfacts ®
Awards 2010
Best Current Account Provider
• over 25 million customers • 1.8 million shareholders • more than 1,300 branches and 4,500 cash machines
Alliance & Leicester plc, part of the Santander Group won Best Current Account Provider for the eighth consecutive year running. The Santander Group is one of the most successful banks in the world. Its success comes from being close to customers, a focus on retail banking as well as a prudent approach to lending. Santander is committed to providing a better service to all of its customers as well as offering innovative and great value products.
Santander Business Banking and Alliance & Leicester continue to offer great value products and services to small businesses, helping businesses to lower their costs and make a real difference to their bottom line. Last year, nearly 75,000 small business owners chose to open a business current account with the bank and a number of key trade associations chose to make us their banking partner, endorsing our products to their members. Throughout 2009, Santander remained very much ‘open for business’ to organisations from all sectors, increasing lending to small and medium size businesses by 16 per cent year on year. In addition, the bank continues to invest in the level of service we provide to small business customers, recruiting 86 Small Business Advisors throughout our branch network and 10 Relationship Managers.
The bank offers excellent value, straightforward and transparent products for businesses of all sizes, and focuses on providing marketleading current accounts, lending, competitive investment bond and savings accounts to businesses with a turnover up to £1million. Santander Business Banking was highlighted by Business Moneyfacts as ‘Business Bank of the Year’ 2010, as well as winning ‘Best Service from a Commercial Mortgage Provider’. Alliance & Leicester Commercial Bank, part of the Santander Group, won ‘Best Business Current Account Provider’ for an unprecedented eighth successive year. Banking is easily accessible through a branch network of 1300 branches or alternatively by telephoning our UK based call centres, online, by post or at any UK Post Office. The regionally based Business Relationship Managers are also on hand to help business customers.
Sue Hayes Managing Director Santander Business Banking
Products and Services Santander have a range of products available, including the award winning Business Current Account, provided by Alliance & Leicester, part of the Santander Group The Alliance & Leicester Commercial Bank Free Business Current Account offers:
• Free and unlimited standing orders, Direct Debits and automated transactions. • Free 100 cheques deposited, which is then charged at 50p per item. • Free 100 cash and cheque withdrawals, which is then charged at 50p per item
• Free cash deposits up to £3,000 per month, followed by a market-leading rate of just 50p per £100 deposited thereafter. • Free and unlimited cheques deposited and issued, standing orders, Direct Debits, automated transactions and ATM withdrawals.
The account can be accessed by telephone, Internet, post and fax.
All that is required is that payments into the account total at least £1,000 of new to bank funds per month; otherwise there is a £5 charge for that month only.
Other products and services available from Santander Business Banking include: • Commercial Lending • Small Business Loans • Business Bonds • Time Deposits • Savings Accounts • Business Credit Card • Card Payment Processing
The account can be accessed by telephone, Internet, post, fax, branch and the Post Office network. Santander Business Bank Account offers:
contact
www.alliance-leicestercommercialbank.co.uk 0800 587 0800
• Free cash deposits up to £3,000 per month, followed by a market-leading rate of just 50p per £100 deposited thereafter. 7
Awards 2010...The winner’s profile
In the UK, Santander which includes Alliance & Leicester has:
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Company Profile
Business
Moneyfacts ®
Awards 2010
Best Charity Account Provider working for the community shouldn’t
impressive range of customers, from
see their valuable funds swallowed up
smaller local charities to high profile
by unnecessary bank charges.
international organisations. We now have a relationship with most of the
That’s why we developed our
top 100 charities in the UK.
Community Directplus account for
This has enabled us to develop an
organisations with a turnover of less
extensive knowledge of the sector,
than £1 million. It gives charities,
and we combine this expertise with a
community groups, voluntary
commitment to developing long-term
organisations, social enterprises, town
relationships.
parish and community councils an ethical way to bank – for free.
We offer a full range of services to assist charities and voluntary groups
Community Directplus account
with their growth and operational
holders also have the opportunity to
strategies. Of particular benefit is our
apply for project funding from our
expertise in money transmission
Customer Donation Fund: it’s our way
services; this allows charities to shift
of passing the benefits around.
their focus away from secondary The Co-operative Bank has a natural
activities, saving valuable time and
We are, therefore, delighted to have
affinity with the aims and values of
resources, and allowing greater
been recognised as the Best Charity
charities and voluntary organisations:
concentration on raising income.
we’re the only UK high street bank
Account Provider; it not only recognises the quality of our offering
with a customer-led Ethical Policy, and
For charities with a turnover of over £1
to the charity sector but also our
as part of The Co-operative Group we
million we provide a bespoke service
commitment to providing a first-class service.
answer to members and customers,
tailored to their specific needs. Our
not shareholders or speculators.
dedicated Relationship Managers are
Our Specialist Charity and Community
flexible financial solutions and a
Banking Team was set up in 1996
network of contacts in the sector.
specifically to meet the needs of the
We also believe that organisations
at the heart of the service, offering
Debbie Wheeler Head of Charity & Social Enterprise Banking The Co-operative Bank
Products and Services The Co-operative Bank offers a range of products and services designed to help charities with their financial management and growth. The bank can offer: • a review of existing banking arrangements
cheques, no charges for writing cheques and no charges for standing orders or Direct Debits. Other benefits include:
• a dedicated Relationship Manager (for organisations with a turnover of over £1 million)
• interest paid on credit balances of £2,000 or more • the freedom to manage an account by telephone, online, by post or face-to-face at a bank branch or the Post Office® (by arrangement)
• flexible banking solutions • bespoke banking arrangements
• the opportunity to apply for project funding from the Customer Donation Fund.
• deposit facilities and loan finance
contact
• the added value of extensive contacts within the sector.
To find out more call the Specialist Charity Team on 020 7977 2121
Community Directplus This account offers free* banking to organisations with a turnover of less than £1 million. This means no monthly service charge, no charges for paying in cash and
*The Co-operative Bank reserves the right to review the account tariff for customers whose credit turnover exceeds £1m per annum, who deposit more than £100,000 cash per annum, or who deposit more than 5,000 cheques per annum
8
Awards 2010...The winner’s profile
sector. Since then we have built up an
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Helping to shape your community Wherever you happen to live At The Co-operative Bank we use our money to help change local and global communities. You can do the same as a Community Directplus account customer. The Community Directplus account offers free banking*, plus the opportunity to apply to the Customer Donation Fund and receive up to £1,000 to help with community-based projects. And you can be confident you can trust us with your money. As part of the world’s largest co-operative we’re owned by our members. We run our business responsibly and have done since 1872, and we pass the benefits on to our members and customers, not shareholders or speculators. So when it comes to improving life in your community, you know you can rely on The Co-operative Bank.
For more information call
0800 783 4741 communitydirectplus.co.uk
The Co-operative Bank is authorised and regulated by the Financial Services Authority (No. 121885), subscribes to the Lending Code, is a member of the Financial Ombudsman Service and is licensed by the Office of Fair Trading (No. 006110). The Co-operative Bank p.l.c., P.O. Box 101, 1 Balloon Street, Manchester M60 4EP. Registered in England and Wales No. 990937. *Free banking relates to standard transactions. The Co-operative Bank reserves the right to review the account tariff for customers whose credit turnover exceeds £1m per annum, who deposit more than £100,000 cash per annum, or who deposit more than 5,000 cheques per annum. The Co-operative Bank reserves the right to decline any application. Co-operative Financial Services Limited, Registered Office: New Century House, Manchester M60 4ES. Registered Number IP29379R. Calls may be monitored or recorded for security and training purposes. For BT customers, calls to 0800 numbers are free. Call charges from other companies may vary and you may want to check this with your service provider.
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Company Profile
Business
Moneyfacts ®
Awards 2010
Best Business Card Provider our global network with our footprint
(GCC), American Express provides
spanning across 130 countries.
Corporate Cards and other expense management services to mid sized
Since our founding 160 years ago,
and large companies across the
American Express has conducted business according to several guiding
globe.
principles that, over the years, have With almost 40 years experience in
become inextricably linked with our
the UK, American Express GCC is a
brand - trust, integrity, security, quality
leading provider of payment and
and customer service. All of these
expense management solutions in
attributes have their roots in our
the market. Being a specialised
compelling company history.
company focused on business-tobusiness (B2B) payment and
It is these attributes that have been
expense management solutions, we
recognised by Business Moneyfacts
are able to offer companies the
UK, by awarding us the Best
opportunity to simplify their day-to-
Business Card Provider for 5 years
day procedures, increase
running. We have also been
productivity and control when,
recognised as a 2010 UK Business
where and how funds are spent.
Superbrand by the Superbrands (UK) organisation and top 25 Best
American Express GCC serves
Global Brand in 2009 by Interbrand
many of the Fortune 500 along with
organisation.
thousands of mid-sized companies and government organisations in the UK. We offer our UK customers not only local expertise but access to international solutions through American Express is a diversified global travel, financial and network services company founded in 1850. We are a leader in charge and credit cards, Travellers Cheques, travel
Niall McAkin, Vice President UK Commercial Card Sales American Express
“Being recognised for our quality services and solutions, American Express has been awarded the Best Business Card Provider by Business Moneyfacts UK for 5 years running and recognised as a 2010 UK Business Superbrand by the Superbrands (UK) organisation”
and business services. Through our
Products and Services At American Express GCC, it is not just about the full suite of products and services that we offer our customer but also about identifying opportunities for them to make great savings, possible through process efficiencies, whilst mindful that compliance is key. Our expense management programmes are designed with a company’s business requirements in mind. From Corporate Cards, to Business Travel Accounts, to Purchasing Solutions, the GCC product suite aims to be all encompassing and flexible. It is this capability that enables us to deliver high quality programmes.
reason we are positioned to provide medium, large and global companies, as well as UK public sector organisations, with comprehensive expense management programmes.
American Express’ breadth and depth of products are delivered via an extensive network of account management, sales and implementation teams. For this
Telephone: 0800 917 1534
contact To find out how your company can benefit from our award winning solutions, please visit our website or give us a call today.
Website: www.americanexpress.co.uk/corporate 10
Awards 2010...The winner’s profile
Global Commercial Card group
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THANK YOU FOR YOUR RECOGNITION. AGAIN.
American Express® has won the Business Moneyfacts “Best Business Card Provider Award” 2010. We’re especially honoured because it’s the fifth consecutive year that Business Moneyfacts has recognised our commitment to delivering quality products and outstanding service. To find out how your company can benefit from our award winning solutions, visit americanexpress.co.uk/corporate
PAYMENT SOLUTIONS FOR BUSINESS American Express Services Europe Limited is authorised by the Financial Services Authority under the Payment Services regulations 2009 (Ref. No. 415532) for the provision of payment services.
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Company Profile
Business
Moneyfacts ®
Awards 2010
Best Commercial Mortgage Provider 724,000 businesses, primarily in
financial services provider
the UK. Barclays places high
engaged in retail and commercial
priority and focus on creating
banking, credit cards, investment
good relationships with
banking, wealth management and
customers, plus providing
investment management services.
products and services appropriate
With over 300 years of history and
to their size, complexity and
expertise in banking, we move,
financial or geographic
lend, invest and protect money for
requirements. It is divided into
over 27 million customers and
strategic business units, each with
clients worldwide.
a specific customer or product focus:
The Group also operates in many other countries and is a leading provider of global services to
• Barclays Business - typically turnover up to £5 million
multi-national corporations and financial institutions in the world’s main financial services and over
• Barclays Corporate - typically turnover in excess of £5 million
Barry Feagan, Barclays Business Debt Products, Barclays Plc
Products and Services Flexible Commercial Mortgage Barclays Flexible Commercial Mortgage is suitable for owner occupied customers wanting to raise finance, available up to 80% LTV, to purchase or refurbish a property.
can help ease any cash flow issues as only the interest will need to be paid. Any property used as security, which may include your home, may be repossessed if you do not keep up repayments on your mortgage.
contact
The capital release option enables customers to use their existing property to generate capital for any of their business needs. Customers can use this option to unlock the value that may have built up in their property.
For businesses with turnover typically up to £5 million • Telephone 0845 601 0106* • Web www.barclays.co.uk/business For businesses with turnover typically in excess of £5 million • Telephone 0800 015 4242** • Web www.barclayscorporate.com
These needs may include: • Refinancing existing loans and/or overdrafts • Assisting the business in the funding of another asset • Supporting the buy out of departing partners or directors • Funding the growth or expansion lanes of the business
*Calls may be recorded for security and training purposes. Lines are open Monday to Friday, 8am to 8pm and Saturday 9am to 5pm. Calls to 0800 numbers are free if made from a UK landline. For BT business customers, 0845 calls will cost no more than 4p per minute, minimum call charge 5.9p (current at April 2010). The price on non-BT phone lines may be different.
Other Barclays Flexible Commercial Mortgage benefits for business customers are: • Repayments tailored to customer cash flow with various interest only and other repayment options • Initial capital repayment holidays of up to three years plus the additional option to take a 12 month repayment holiday during the term of the mortgage, both of which
**Calls may be recorded for security and training purposes. Lines are open Monday to Friday, 8am to 6:30pm. Calls to 0800 numbers are free if made from a UK landline. For BT business customers, 0845 calls will cost no more than 4p per minute, minimum call charge 5.9p (current at April 2010). The price on non-BT phone lines may be different.
Barclays Business is a trading name of Barclays Bank PLC. Barclays Corporate is a trading name of Barclays Bank PLC and its subsidiaries. Registered in England. Barclays Bank PLC is Registered No 1026167. Registered Office: 1 Churchill Place, London, E14 5HP. Barclays Bank PLC is authorised and regulated by the Financial Services Authority (‘FSA’). In respect of lending not regulated by the FSA under its Mortgage Conduct of Business sourcebook, Barclays Bank PLC subscribes to the Lending Code which is monitored and enforced by the Lending Standards Board. The Lending Code sets minimum standards of good practice when deadling with certain customers in the UK in relation to loans, current account overdrafts, charge cards and credit cards. Further details can be found at: http://www.lendingstandardsboard.org.uk/
12
Awards 2010...The winner’s profile
Barclays PLC is a major global
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Company Profile
Business
Moneyfacts ®
Awards 2010
Best Service from a Commercial Mortgage Provider Santander Business Banking and Alliance & Leicester continue to offer great value products and services to small businesses, helping businesses to lower their costs and make a real difference to their bottom line. Last year, nearly 75,000 small business owners chose to open a business current account with the bank and a number of key trade associations chose to make us their banking partner, endorsing our products to their members.
The Santander Group is one of the most successful banks in the world. Its success comes from being close to customers, a focus on retail banking as well as a prudent approach to lending. Santander is committed to providing a better service to all of its customers as well as offering innovative and great value products. In the UK, Santander, which includes Alliance & Leicester, has: • over 25 million customers • 1.8 million shareholders
Throughout 2009, Santander remained very much ‘open for business’ to organisations from all sectors, increasing lending to small and medium size businesses by 16 per cent year on year. In addition, the bank continues to invest in the level of service we provide to small business customers, recruiting 86 Small Business Advisors throughout our branch network and 10 Relationship Managers. The bank offers excellent value, straightforward and transparent
products for businesses of all sizes, and focuses on business banking providing market-leading current accounts, lending, competitive investment bond and savings accounts to businesses with a turnover up to £1million. Santander Business Banking was highlighted by Business Moneyfacts as ‘Business Bank of the Year’ 2010, as well as winning ‘Best Service from a Commercial Mortgage Provider’. Alliance & Leicester Commercial Bank, part of the Santander Group, won ‘Best Business Current Account Provider’ for an unprecedented eighth successive year. Banking is easily accessible through a branch network of 1300 branches or alternatively by telephoning our UK based call centres, online, by post or at any UK Post Office. The regionally based Business Relationship Managers are also on hand to help business customers. Andrew Turzynski, Head of Commercial Mortgages Santander
Products and Services Commercial Lending - provides finance for both new and existing business customers, as well as focusing on specific asset finance sectors for customers looking to purchase their own premises, buy commercial property as investment purposes or capital raising on existing premises for business expansion. Commercial Lending from Santander is the ideal partner, with broker services and relationship at the heart of our strategy offering a huge range of commercial mortgages with a flexible choice of payment options.
offices, garages, public houses and restaurants, hotels and guest houses, care homes, nursing homes, child day nurseries, and holiday or caravan parks Other products and services available from Santander Business Banking include:
Who we can fund Individuals, partnerships, limited liability partnerships, limited companies, pension trustees, charities and trusts.
• Bank Accounts • Small Business Loans • Business Bonds • Time Deposits • Savings Accounts • Business Credit Card • Card Payment Processing
Types of funding Includes purchases, refinance packages, capital raising and VAT bridging facilities.
contact Call us on 0800 917 8889 or email us at centralmortgageteam@santander.co.uk
Types of property Includes shops, post offices, industrial units, warehouses, residential properties (excluding student lets and HMOs),
www.santanderbusinessbanking.co.uk 13
Awards 2010...The winner’s profile
• more than 1,300 branches and 4,500 cash machines
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Company Profile
Business
Moneyfacts ®
Awards 2010
Best Factoring & Invoice Discounting Provider throughout the UK and Ireland.
array of industry honours in recognition of this. Independently commissioned client satisfaction
The company, which was
surveys show that Close consistently
established in 1984, is part of the
ranks top of the industry in terms of
Close Brothers Group plc, one of
service delivery.
the UK’s most enterprising and respected merchant banks and a
Close prides itself on its ability to
FTSE 250 listed company.
offer bespoke cash flow solutions, based on a solid understanding of
Close recently consolidated its
an individual business’s needs. To
position as the UK’s leading invoice
further enhance their insight into the
finance provider with the purchase
issues that affect SMEs, Close
of GMAC’s invoice finance book.
commission the biannual independent Small Business
In addition to being awarded ‘Best
Finance Barometer, an in depth
Factoring and Invoice Discounting
study into the finance and
Provider’ for the fifth year running by
operations of SMEs across the UK.
Business Moneyfacts, in 2009 Close was named ‘Best Specialist Finance
Even in the current climate, Close
Provider’ by the National Association
continues to demonstrate a solid
of Commercial Finance Brokers.
and reliable source of funding for clients. The importance of finding a
Due to its continued success over
lender who is interested not just
the past year, Close has made many
in the success of its clients, but
new appointments and the company
also the challenges facing them
now employs around 170 people
in these difficult times, should not
across four offices in the UK and
be underestimated.
Ireland. Close Invoice Finance is a leading independent provider of factoring
The team at Close is renowned for
and invoice discounting services,
delivering personal and focused
supplying a full range of cash flow
customer service and has won an
David Thomson, Chief Executive Officer, Close Invoice Finance
Products and Services Invoice Discounting is a flexible means of acquiring finance to help improve a company’s working capital and cash flow. Companies can release cash tied up in their sales ledger while remaining in full control of their account.
benefits of this product include up to 15% more funding a month than traditional invoice discounting facilities and the elimination of paperwork and laborious month-end reconciliations. Bad Debt Protection complements the flexible forms of working capital finance provided by Close, giving complete peace of mind should customers cease to trade.
Factoring funds up to 95% of the value of your invoices and also takes care of credit control and bad debt collection if required. IDeal ™ is Close’s flagship product, an online invoice discounting facility that allows real time exchange of payment and cash flow. It uses up to the minute technology to lift sales ledger information directly from your accounting system and reconcile automatically every day, so you can draw down cash as and when you need it, in line with your business growth. The key
contact To find out how Close Invoice Finance can help meet the needs of your business, please visit www.closeinvoice.co.uk or call 0800 220 257 14
Awards 2010...The winner’s profile
solutions to over 1,250 businesses
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Five years running
Prestigious Awards Innovative Products Satisfied Clients Unquestionably…the industry leader We’ve got lots to celebrate, but we promise we won’t let it go to our heads! Visit us at www.closeinvoice.co.uk or call to find out how we can help your business
Part of Close Brothers Group plc
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Company Profile
Business
Moneyfacts ®
Awards 2010
Best Leasing & Asset Finance Provider because we’re business people too,
back almost 150 years to the North
we believe in going the extra mile –
Central Wagon and Finance
whatever sector you’re in, we’ll do
Company, formed by a group of
everything we can to give your
entrepreneurs who saw the potential
business the tools it needs to
in providing coal wagons to
succeed.
railways, collieries and quarries. We have a large team of
“...because we’re business people too, we believe in going the extra mile – whatever sector you’re in, we’ll do everything we can to give your business the tools it needs to succeed.”
Relationship Managers across the UK and combined with our network of 38 Lombard Business Centres you’ll find a business centre near to your business. This means that we are close by, have good local knowledge and are always available for either telephone or face to face discussions when
As specialists in the funding of
you need us.
business assets, we’re committed to giving businesses of all sizes,
If you want to know more about
from sole traders to FTSE100, the
how we can help you, just call
ability to source, acquire and
0800 502 402 to speak directly to
manage the assets that help them
your nearest business centre, or visit
achieve their goals.
us at www.lombard.co.uk
A history of helping business
In fact, we lend millions of pounds
growth
each day, supporting businesses
At Lombard, we’re proud to be one
like yours to acquire the assets they
of the UK’s leading providers of
need to grow their business. And
Alex Baldock Managing Director, Lombard
Products and Services Helping our customers acquire the assets that make a real difference to the performance of their businesses is something we’re proud of. We offer a range of flexible asset funding solutions for almost any business asset – anything from plant, machinery and new technology to cars, commercial vehicles, light aircraft and marine.
Why consider business asset funding? Our funding solutions can offer real benefits for businesses:
significant benefits by structuring an agreement appropriately • Avoid ownership costs – the potential to avoid disposal and management costs
• Preserve working capital – it is separate from business banking and overdraft facilities
• Flexibility – fund almost any tangible business asset, including specialist assets
• Cash reserves – avoid drawing on cash reserves for an outright purchase that might be needed elsewhere in your business
contact
• Cash flow – the potential to keep monthly commitments low and to free up valuable capital from assets you’ve already invested in
Lombard Telephone: 0800 502 402 Textphone: 18001 Website: www.lombard.co.uk
• Tax efficiency & VAT – your business could realise 16
Awards 2010...The winner’s profile
business asset finance. Our roots go
BMF 2010 supplement_Layout 1 07/05/2010 10:00 Page 17
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Company Profile
Business
Moneyfacts ®
Awards 2010
Business Protection Provider of the Year unique Business Protection
underwriting proposition. Our large
Adviser Tool has helped over 2,000
case underwriting team (who have
advisers make business protection
recently celebrated their 25th
recommendations. It provides all
anniversary), pre-application helpline
the key questions an adviser needs
and positive approach to underwriting
to ask and then points them
all help to ensure writing business
towards the appropriate solutions.
protection is as quick and simple as • Implementing the solution –
possible.
suitable products, excellent Building on these firm foundations,
underwriting along with
our approach has been to encourage
appropriate trusts and option
advisers to diversify into this market
agreements, HMRC letters and
by supporting them at every step of
sample ‘reason why’ paragraphs
the journey:
ensure advisers have the tools to put their solutions into practice.
• Finding business clients - Zurich provides campaign material, draft
In 2009 this support was
prospecting letters, adverts,
underpinned by the launch of
brochures and posters to help
Zurich’s business protection
advisers attract and explain
masterclasses, where advisers
business protection needs to both
could learn, gain confidence and
existing and potential clients.
apply the theory of business protection to case studies. Look out
• Fact-finding – to sell business protection confidently advisers
for your opportunity to attend a masterclass in 2010.
need to understand a business. We’re proud (but not complacent) of
After winning the Business Moneyfacts
Our fact-find is not only designed
Business Protection Provider of the
to capture the hard facts like profit
our reputation and are committed to
Year award in 2009, we’ve focused on
and ownership details, but also the
helping advisers protect their
offering advisers even more support in
soft facts, such as why a business
business customers.
this market and couldn’t be happier to
started, to help gain a business
have won again in 2010.
owner’s confidence and spot additional needs.
Zurich’s success is based on firm foundations - the combination of
• Quantifying the need – Zurich’s
Gerry Warner Growth and Market Manager for Protection Zurich
Products and Services Zurich Intermediary Group gives advisers the ability to grow their business by offering award-winning service, market leading products and innovative added value support.
For more information on how we can help grow your business, please call your Zurich consultant on 0500 546 546
contact
Zurich Intermediary Group PO Box 750 Swindon Wiltshire SN38 1FA
Through one point of contact, advisers can enjoy access to a competitive range of protection and pension products from Zurich and award-winning investment products from Sterling.
Telephone: 0500 546546
To help them give their business a competitive edge, advisers can also apply to use the services offered by Zurich’s Professional Development team.
Website: www.zurichintermediary.co.uk 18
Awards 2010...The winner’s profile
quality products and a well respected
BMF 2010 supplement_Layout 1 07/05/2010 10:01 Page 19
Pensions Investments Protection
Please visit
www.zurich4protection.co.uk or call your consultant
0500 546 546 Looking for business protection opportunities? Our online adviser tool is here to help you. A lot of advisers may be cautious about entering the business protection market because of its perceived complexities. Our Business Protection Adviser Tool will guide you through the sales process from fact finding to placing business, making it easier for you to advise your clients. Add to this, Zurich’s marketing support and award-winning service, and you’ll have the help you need to make the most of business protection opportunities.
Here to help your world.
For use by professional financial advisers only. No other person should rely on or act on any information in this advertisement when making an investment decision. This advertisement has not been approved for use with clients. Zurich Assurance Ltd. Registered in England and Wales under company number 02456671. Registered Office: UK Life Centre, Station Road, Swindon, SN1 1EL.
We may record or monitor calls to improve our service.
BMF 2010 supplement_Layout 1 07/05/2010 10:01 Page 20
Company Profile
Business
Moneyfacts ®
Awards 2010
Business Recovery Specialist of the Year positive strategic advice, enabling
ever decreasing sales pipeline, a
them to retain control of their business.
falling working capital number and a
We also work alongside creditors and
cost base that remains stubbornly
professionals in dealing with debt and
high, it is clearly very easy to fall into
financial problems.
the “hoping for the best” trap; because the alternative to things not getting any
Once a turnaround programme is
better is too awful to contemplate.
implemented, the owner’s focus is
Sadly, it is exactly this reaction that is
entirely on the future growth and
most likely to lead to the failure of the
success of the business. In today’s
company. Tough and immediate
challenging climate, management
decisions have to be made to adapt
need to be free to do what they do
for long-term survival.
best; navigating the way ahead.
Those businesses that are willing to
More than a decade of working with
take positive action now in order to
business advisors has given our
combat the downturn will be best
insolvency and turnaround experts an
placed to benefit in the economy’s
unrivalled understanding of the
slow climb back to health. Measured
constantly evolving funding and
Leonard Curtis are a top 10 UK
steps, including business and
professional services sectors. This
independent corporate recovery,
corporate restructuring, are more
understanding has never been more
likely to achieve that success than
important to enable you to offer your
hurried, short-term fixes.
clients the best possible advice.
insolvency and restructuring specialist. We have 14 directors and more than 100 staff based at our offices in
We adopt a truly collaborative approach
London, Birmingham, Blackburn, Bury,
to each client, with hands-on director
Manchester, Newcastle-upon-Tyne and
involvement throughout, to provide
Wolverhampton.
owners of struggling businesses with
Neil Bennett Director Leonard Curtis
Products and Services Leonard Curtis offers a complete range of services to businesses from our national office network: • Leonard Curtis - business rescue, restructuring and recovery
• Cashflow, collections and enforcement • Distressed funding packages including Government and regional fund support
• Corporate Strategies - corporate turnaround and Crown debt rescheduling
• Corporate rescue procedures to allow for successful restructuring
• Factoring Advisory Services - factoring brokerage, equity funding and turnaround
contact
• Asset Protection - quick and efficient asset security • LC Receivables - ledger appraisals and distressed ledger collect-out
Neil Bennett Leonard Curtis One Great Cumberland Place London, W1H 7LW
• Visibility - Pre-lend review
Telephone: 020 7535 7000
We also offer regular free breakfast seminars covering key topics for SMEs including:
Fax: 020 7723 6059 Email: neil.bennett@leonardcurtis.co.uk
• Dealing with creditor pressure and negotiating time to pay arrangements with HM Revenue & Customs
Website: www.leonardcurtis.co.uk 20
Awards 2010...The winner’s profile
For an owner manager watching an
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Company Profile
Business
Moneyfacts ®
Awards 2010
Most Innovative Product (Business High 5) solutions and innovative risk
transactional accounts for private
management products.
clients and SMEs with balances of We operate a flexible and dynamic
£25,000 and over.
lending model and the decisions we We think, connect and operate
make are made in the one place. This
alongside our clients in unusual
ensures a rapid response to requests
ways – helping them to create and
and avoids time-consuming red tape.
manage their wealth. They are the entrepreneurial class and together
As a high net worth individual it’s
we set out to achieve the out of
exactly the kind of agility that is
the ordinary.
expected in business but clients are probably not accustomed to
As a bank focused on the
experiencing from a bank.
entrepreneurial class, Investec caters for both your personal
Our other areas of specialisation
banking and business banking
include Structured Property Finance,
needs; after all a, business is
Specialised Lending, Wealth
often a client’s single most
Management, Trust and Fiduciary
valuable asset.
services, and Growth & Acquisition Finance.
We aim to build lifetime relationships with our clients by Investec Bank
providing everything from basics,
Our Specialised Banking team
such as deposits and lending, to
focuses on providing competitive,
complex, integrated financing
Jack Jones Specialised Business Banking Investec Bank
Products and Services Investec has a full range of innovative notice and fixed deposit products for both personal and business applications. Our services include bespoke risk management solutions to counter client’s FX and interest rate risks. Our entrepreneurial approach allows us to find the perfect solution for each client. Rate sheets outlining our full product range are available on request. Examples of popular Investec Specialised Banking products include:
• Foreign exchange execution ranging from simple spot purchases to complex options
• Notice accounts
• Interest rate products ranging from vanilla caps and floors to complex options
• Transactional capabilities • Flexible combination notice and easy access accounts
contact
• Fixed term deposits
Investec Bank 2 Gresham Street London EC2V 7QP
• Multi-currency accounts • Yield enhanced deposits
Please call us on 0845 366 6333 [UK only] on +44 20 7597 4131
• Pension and Trust accounts • Bespoke interest rate and foreign exchange risk management solutions
www.investec.com/businessdeposits 22
Awards 2010...The winner’s profile
commoditised savings and
BMF 2010 supplement_Layout 1 07/05/2010 10:02 Page 23
Pay your business some real interest Investec Business High 5 Account gross AER1
2.19%
Think of us as your very own rate shopper. We always pay you the average of the top five business savings rates2 set independently by Moneyfacts, giving you more time to focus on your business. This is a three month notice account with a £50,000 minimum deposit.
Call 0845 366 6333 or visit www.businesshigh5.co.uk
1
‘AER’ stands for Annual Equivalent Rate and illustrates what the interest rate would be if interest was paid and compounded once each year. ‘Gross’ is the interest rate paid before the deduction of tax. The rate is correct as at 14 April 2010 and is subject to variation. Interest is capitalised or paid monthly or annually. 2The rate is based on the average of the top five savings rates in the best buy tables published on www.moneyfacts.co.uk Investec Bank plc, 2 Gresham Street, London EC2V 7QP (Reg. no. 489604) is authorised and regulated by the Financial Services Authority. Maximum deposit is £250,000.
BMF 2010 supplement_Layout 1 07/05/2010 16:01 Page 24
Company Profile
Business
Moneyfacts
Awards 2010
a promise to support businesses
viable business customers and that
during downturns and upturns.
we will do our best to support any
The measures we announced as
difficulties and into the recovery.
viable business through temporary part of the Charter, and are now implementing, will help provide
We are also keen to ensure a clear
SMEs with the confidence to do
pricing policy which will help provide
business.
customers with certainty about the financing they will receive.
We have made commitments under three broad dimensions:
We believe that business optimism is
‘encouraging enterprise’, ‘access to
the foundation of any economic upturn and we believe the pledges outlined within our charter will give
Lloyds Banking Group is committed
As part of our commitment we are
businesses the confidence to grow
to supporting businesses with a
pledging to support 300,000 new
and succeed. Lloyds Banking Group
turnover of up to £15 million and
business start-ups by 2012. We are
has a clear commitment to assist
believes they are critical to a
running a programme of 200
businesses through both the
successful economic recovery.
nationwide seminars every year for
business lifecycle and economic
the next three years on topics such as
downturn and upturns and this
Keen to demonstrate our continued
employment, exporting and
initiative is one of many that will help
assistance for business customers,
sustainability.
us deliver on this promise.
Lloyds Banking Group launched the 2012 SME Charter in November
Importantly, we have also said we will
2009. The Charter sets out a clear
meet every reasonable request for
three year commitment, detailing how
competitively-priced finance from
Stephen Pegge, Head of External Affairs for Lloyds Banking Group Commercial
we will help companies grow as the economy continues to improve. The initiative forms part of a strategy to build relationships with customers
“The measures we announced as part of the Charter, and are now implementing, will help provide SMEs with the confidence to do business.”
through the economic cycle - fulfilling
Products and Services accessible banking service, including access to the most extensive branch network in Britain. The bank also has teams of Relationship Managers that specialise in Healthcare, Legal & Professional, Education, Not for Profit and Property.
Lloyds TSB has nearly one million small and medium sized businesses and not for profit customers. Within the SME sector, we offer a large range of banking products and services that are designed to support businesses from start ups to £15m turnover, from business insurance and card services to International banking. As well as Relationship Managers who are empowered to make lending decisions locally.
contact To find out more call 0800 022 4391 Or go to lloydstsb.com/business All loans and overdrafts are subject to status. Calls may be monitored or recorded
Whether you’re a start up or looking to switch your existing account, we can offer support and guidance on your business journey, as well as a responsive and
Lloyds TSB Bank plc Registered office: 25 Gresham Street, London EC2V 7HN. Registered in England and Wales no. 2065.
24
Awards 2010...The winner’s profile
Lloyds Banking Group Winner - Innovation in the SME Finance sector
finance’ and ‘clearer pricing’.
®
BMF 2010 supplement_Layout 1 07/05/2010 10:02 Page 25
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Company Profile
Business
Moneyfacts ®
Awards 2010
Best service from a business bank them as it has a presence in
institutional banking services.
63 countries and territories,
With HSBC’s global reach and
meaning they are on the ground for
expertise, it provides tailored
75 per cent of the world’s trade.
banking solutions to millions of customers; from small businesses
HSBC Holdings plc, the parent
to large multinationals. With 8,000
company of the HSBC Group, is
relationship managers providing
headquartered in London. The
local supportand advice in over 60
Group serves customers worldwide
countries and territories, HSBC is
from around 8,500 offices in
doing business with more
86 countries and territories in
customers worldwide than ever
Europe, the Asia-Pacific region, the
before.
Americas, the Middle East and Africa. HSBC is one of the world’s
HSBC is committed to both its
largest banking and financial
domestic and international markets
services organisations. HSBC is
through a focus on quality, long-
marketed worldwide as ‘the world’s
term relationships. HSBC is
local bank’.
significantly increasing investment in front line staff to ensure that it supports businesses as the HSBC serves 16.1 million
economic recovery continues.
customers in the UK and employs
HSBC is uniquely placed to support
Noel Quinn HSBC’s Head of Commercial Banking in the UK
approximately 56,000 people. In the UK, HSBC offers a complete range of personal, premier and private banking services, commercial banking for small to medium
“With HSBC’s global reach and expertise, it provides tailored banking solutions to millions of customers; from small businesses to large multinationals...”
Products and Services HSBC Commercial Banking offers a wide range of products to fulfil the needs of all sizes of business ranging from start-ups to large corporate businesses.
international services - Corporate Banking clients at HSBC receive a full range of services, ensuring a value added approach to the business.
For SME customers, HSBC seeks to enable the business to function as easily as possible and explore growth possibilities. HSBC offers a range of products and services for SMEs including; business bank accounts offering internet and telephone based servicing, credit and debit cards and short-term cashflow management tools such as overdrafts and small business loans.
Being the Best Place to Bank is a key strategic goal for HSBC. HSBC Commercial Banking invest continuously in listening to customers, to identify areas where service can be improved at every touchpoint the customer has with the bank.
For businesses with a larger turnover HSBC provides support from a dedicated Relationship Manager who has knowledge of the local business environment and access to a specialist range of products and services applicable to the business size, such as more sophisticated cash flow products.
contact Lynne Wood Head of Customer Experience UK CMB HSBC Bank plc 8 Canada Square Level 33 London E14 5HQ
Large corporate businesses have access to a full range of HSBC services ensuring a value added approach to their business. These include funding and risk management, corporate finance advisory and 26
Awards 2010...The winner’s profile
businesses and corporate and
BMF 2010 supplement_Layout 1 07/05/2010 10:02 Page 27
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Company Profile
Business
Moneyfacts ®
Awards 2010
Business Bank of the Year
banks in the world. Its success comes from being close to customers, a focus on retail banking and a prudent approach to lending. Steve Pateman Head of UK Corporate and Commercial Banking
The economic landscape has shifted and the challenges faced by UK businesses today call for a new kind of bank – one that puts customer relationships at its heart. Santander is fully committed with the products and expertise to support all UK businesses, developing a new way of banking that recognises the value of working closely with each customer, delivering unique, creative solutions that take their business forward.
Sue Hayes Managing Director Santander Business Banking
Santander, winner of the ‘Best Business Bank of the Year 2010’ (Business Moneyfacts), is structured to reflect business needs.
Products and Services For businesses with turnovers in excess of £1 million Santander Corporate Banking puts relationship management at the heart of its operations. Working closely with businesses, listening to and understanding their needs and growth aspirations before providing a solution is all part of the service. A ‘one size fits all’ approach is not part of our ethos.
For businesses with turnovers under £1 million Santander Business Banking offers great value products and services helping businesses to lower their costs and make a real difference to their bottom line. Last year, nearly 75,000 small business owners chose to open a business current account with the bank and a number of key trade associations chose to make us their banking partner, endorsing our products to their members.
Operating through a network of 22 Corporate Banking Centres spread throughout the UK, the Relationship Directors use their local knowledge and specialist expertise to provide bespoke solutions through long-term partnerships with our clients. We have teams of experienced specialists and our commitment has been demonstrated by the recruitment of 116 new Relationship Managers last year with more to come in 2010.
The bank continued to invest in the level of service it provides, recruiting 86 Small Business Advisors and 10 Relationship Managers. The bank offers excellent value market-leading current accounts (the fee free daily banking service typically saves businesses around £660 a year), lending, investment bonds and savings accounts. Banking is easily accessible through 1300 branches, UK based call centres, online, by post or at any UK Post Office.
A broad range of solutions are offered to our customers, including Finance, Corporate Money Management, Supply Chain, Deposits, International, and Risk Management.
contact
contact
Visit our website: www.santander.co.uk
Telephone: 0845 607 0666 28
Awards 2010...The winner’s profile
The Santander Group is one of the most successful
BMF 2010 supplement_Layout 1 07/05/2010 11:15 Page 29
Award winning banking from Santander Santander received 2 awards at the recent prestigious Business Moneyfacts awards, ‘Business Bank of the Year’ and ‘Best Service from a Commercial Mortgage Provider’. Alliance & Leicester plc, part of the Santander Group also won ‘Best Business Current Account Provider’.
For more information on our range of products and services visit our website at www.santander.co.uk
Santander UK plc. Registered Office: 2 Triton Square, Regent’s Place, London NW1 3AN, United Kingdom. Registered Number 2294747. Registered in England. www.santander.co.uk Telephone 0870 607 6000. Calls may be recorded or monitored. Authorised and regulated by the Financial Services Authority except in respect of its consumer credit products for which Santander UK plc is licensed and regulated by the Office of Fair Trading. FSA registration number 106054. Santander and the flame logo are registered trademarks. Santander UK plc advises on mortgages, a limited range of life assurance, pension and collective investment scheme products and acts as an insurance intermediary for general insurance. 35007416 GBJ9377/DF 04/10
BMF 2010 supplement_Layout 1 07/05/2010 11:15 Page 30
Company Profile
Business
Moneyfacts ®
Awards 2010
Asset Based Finance Broker of the Year Association of Commercial Finance
70 dedicated lenders, ranging from
Brokers (NACFB), the company
major banking groups through to
maintains the highest service
smaller boutique funders. This
standards at all times. Hilton-Baird
objective approach and market
also recognises that its people are its
expertise delivers real benefits for
true strength and is fully committed
clients, enabling the right business
to supporting them, creating a vibrant
solution to be sourced and ensuring
working environment with a team that
that Hilton-Baird always delivers
is dedicated to delivering beyond
positive and innovative financial
expectations.
solutions allied to exact business Hilton-Baird defied 2009’s
requirements.
challenging trading environment to Established in 1997, Hilton-Baird
turn in record breaking results for its
Financial Solutions has helped in
clients and secure the Asset Based
excess of 3,000 businesses during its
Finance Broker Award for the second
thirteen year history. It is part of the
consecutive year. Despite the shifts
Hilton-Baird Group, one of the UK’s
imposed by the economic climate,
leading independent business
the depth of information and quality
finance groups, consisting of a team
of leads passed from Hilton-Baird to
of 50 professionals with expertise in
its panel of lenders have kept funding
all aspects of commercial fundraising
flowing. The word has spread.
As the UK’s leading independent
and risk management across a wide
Hilton-Baird’s Polish operation goes
commercial finance broker, Hilton-
range of industries and sectors.
from strength to strength and, having already closed initial deals in the
Baird Financial Solutions specialises in identifying the exact funding needs
The emphasis Hilton-Baird places on
German market, the company is now
of businesses and matching them
delivery of a tailored and personal
looking forward to increasing its
with suitable providers in the UK
service for all clients is central to its
European presence.
and overseas.
business proposition and has played a large role in the company’s
Over the years, Hilton-Baird’s
growing success. As an affiliate of
independent status has enabled the
the Asset Based Finance Association
company to foster strong
(ABFA) and a member of the National
Evette Orams Managing Director Hilton-Baird Financial Solutions
Products and Services • Commercial Finance Expertise
Our Solutions • Finance Growth
• European Capabilities
• Finance an Acquisition
• Experienced & Dedicated Team
• Improve Cash Flow
contact
• Inject Equity • Finance Commercial Property
Evette Orams Managing Director Hilton-Baird Financial Solutions Ashwood House Ashwood Gardens Southampton SO16 7LF
• Expand into New Markets • Fund Stock • Purchase Equipment • Fund an MBO/MBI What sets Hilton-Baird apart?: • Independent
Telephone: 023 8070 7390
• Solutions Focussed
Website: www.hiltonbaird.co.uk
• Bespoke Approach 30
Awards 2010...The winner’s profile
relationships with in excess of
BMF 2010 supplement_Layout 1 07/05/2010 11:15 Page 31
Company Profile
Business
Moneyfacts ®
Awards 2010
Commercial Mortgage Broker of the Year range of introducers, including
Blacktower, the other divisions being
their accountancy colleagues,
Financial Planning and Employee
external IFAs, other accountants, solicitors and property agents.
Benefits.
Blacktower have also received The Property Finance Division
referrals from lenders unable to
delivers services to a wide range of
assist their own clients.
owner occupiers, investors and developers across all areas of
Equally as valuable to the business
residential and commercial property.
is the number of clients who come
Blacktower’s residential and
back to Blacktower with further
commercial mortgage advisers all
transactions, and those who refer
have many years of past experience
friends family and colleagues on
with lenders and/or brokers.
a regular basis.
By being a part of a company with a
Blacktower is authorised and
broad range of services focused at
regulated by the Financial Services
businesses and high net worth
Authority (FSA) as Independent
individuals, Blacktower are able to
Financial Advisers and the firm
offer clients property finance
are long standing members of
solutions that are not only extremely
the NACFB.
Blacktower have been a leading firm
competitive but also effective from a
of IFAs in Surrey for over 20 years. In
tax and financial planning
2006, a majority interest was
perspective.
acquired by Kingston Smith LLP, a top 20 Chartered Accountancy
Blacktower provide commercial
Practice. Property Finance is one of
property finance services through a
Beverley Ham Business and Property Finance Director Blacktower Financial Advisers Limited
Method of Operation Blacktower’s commercial mortgage advisers spend a lot of time discussing with a new client the feasibility of possible finance and the likely terms available. This will be based on initial information provided. A more detailed analysis is then carried out at a first meeting, after which the client will agree to the preparation of a proposal for a selection of lenders. Blacktower then ‘hold the client’s hand’ hopefully through to completion, including attendance at meetings with lenders and considerable negotiations with all possible sources of finance.
they don’t want to be in discussions with their bank alone. This can be of particular value when clients have no other lending options and are feeling vulnerable. Throughout the process the client is kept fully informed, as are any other interested parties such as solicitors, accountants, IFAs and agents. Blacktower’s property finance services are subject to preagreed fees.
Blacktower are tenacious and will fight a client’s corner to ensure that the most competitive terms available in a given market are achieved, with a strong belief in giving a bespoke high quality support to clients regardless of market conditions and the view that this generates. In these challenging market conditions, understanding lending criteria is more key than ever and managing the client’s expectation is also critical. Blacktower pride themselves on achieving this.
contact Blacktower Financial Advisers Limited 80 Coombe Road New Malden Surrey KT3 4QS Telephone: 020 8336 6350
Blacktower have also been successful, in certain situations, working on a consultancy basis with clients where they are being placed under pressure by their existing lender and need a friendly arbitrator and where
Email: bfa@bfa-uk.com Website: www.bfa-uk.com 31
Awards 2010...The winner’s profile
three key divisions within
BMF 2010 supplement_Layout 1 07/05/2010 15:36 Page 32
Business
Moneyfacts 速
Awards 2010
Moneyfacts Group plc, Moneyfacts House, 66-70 thorpe road, norwich nr1 1BJ tel: 0845 1689 689 fax: 0845 1689 690 email: enquiries@moneyfacts.co.uk www.moneyfacts.co.uk 速
ReAdeRs ARe ReMinded thAt MOneYFACts is COPYRiGht And thAt PhOtOCOPYinG it is iLLeGAL.
Ref: BMFA-022-0510
and the winners were...